In late July I had a plumbing company come out and try to unclog my main sewer pipe. The company told me the main pipe was colapased. I called Chris with Quality Plumbing to give me a second option and he told me he put a camera through the sewer pipe and it was not collasped, and able to get through the clog. The drain was slow but I thought it was good because Chris told me the camera did not see there was anything wrong with the pipe.
In November the drain was not draining, if I took a shower it would take 2 days to drain. I called Chris for 2 weeks with no answer. Chris finally answered my call and said he would come out with his equipment, which at that time it took him over a week. When he came out he said the pipe was collapsed and needed to call all the utility companies so when he dug up the sewer pipe he would not hit the gas line or any other utility line. Chris did call all the utilities, and they all came out and marked the under ground lines. From there I never heard from him again, outside of 2 weeks after he had the utilities marked, he claimed he had had a family death and forgot his phone, and promised
me he was not ignoring me. Chris let me and my family live with sewer sludge in my basement for a month and a half total in waiting for him to come and fix it as promised. I finally got a hold of another company that did dig up the pipe and fix it. My problem is, shame on Chris for just blowing me and my family off, it only takes a second to answer the phone and let us know you will not be back. SHAME IN YOU!
