Biron V.
08/04/2011 12:00:00 SA
Simply put, the worst experience I have ever had as a customer. The job was to install a water heater. Negligent and incompetent work led to a leak that damaged the new unit. The owner and sole employee of the company refused to take responsibility for the damage and after cutting a phone conversation short, refused to answer or return any of my calls or e mails. Multiple attempts to make contact over several weeks have all been unsuccessful. No interest or effort was made to stand behind the work, correct the issues or resolve the situation. We had to buy a new water heater and pay another plumber to do the job again. The incompetence, followed by the total lack of professionalism have left us extremely unhappy. Obviously we will be looking elsewhere for future plumbing work, and I strongly suggest you do the same.
