A Davinroy Plumbing & Mechanical

Very rude from 1st 5 minutes on phone with owner/plumber. Told him I tried to put in a new tub drain but couldn't get it flush.. his response, if you can't get it flush, why do you think I can? I SD, because your supposed to be a proffesional plumber, maybe I am doing something wrong.. I just stopped conversation there and SD I would call somewhere else. So tired of companies having no idea how to speak to public. No customer service.  They all seem to be as rude as they want to be. Will never call them back and will definitely forward this on to everybody I know!

Mr. Davinroy was hired  to buy/install a new garbage disposal right before Christmas (paid over $600) in our SFH. After he was done our dishwasher  would not drain, and  upon  hiring  a new service person, we were informed Mr. Davinroy failed to remove the standard knock-out  plug (which closes  off  the  dishwasher connection) before connecting the dishwasher line to the new disposal.  The service person who corrected his  blunder stated any professional plumber should know all garbage disposals come with a knock-out plug which needs to be removed before  the line is then connected.   Beyond  a substandard job,  Mr. Davinroy failed to: (a) apologize for his blunder; and (b) was unaccountable, stating new disposals do not normally have knock-out plugs to remove (which is  flatly false). We had to pay the  additional monies for the correction of his work by the 2nd service person (which he won't reimburse). Based on this experience we cannot recommend Mr. Davinroy's services.

Great plumber, came out right away on an emergency call and fixed problem under the cost of what I expected.
Would highly recommend there services for anyone needing a plumbing fix..

A Davinroy Plumbing is World-Class! ... Family Owned & Operated ... Call him for ALL of your plumbing needs in Metro East! ... I highly recommend him to ALL of my Family & Friends ... QUALITY Work done at an Affordable Price!

Warning to anyone that is considering hiring Al Davinroy...This is the worst plumber in the Metro East.  In addition to being very rude to my wife/family, here's a list of things that he did:

1. He took three days to do a job that another plumber told me should have taken no longer than five hours AND he attempted to charge us more than triple what another plumber told us the price should have been.

2. Part of his list of duties was to reconnect the water line to the dishwasher after new granite was installed.  He failed to do so and attempted to blame the granite installers (who aren't allowed to reconnect a water line).  As a result, when we turned on the dishwasher the ceiling below was flooded and thousands of dollars of damage occurred.

3. His truck wasn't adequately supplied, so he made at least six trips to the store (which he billed us for) to get basic materials that, according to another plumber that saw the work, should have been on his truck.  Additionally, he kept asking my family to assist him in doing his work (weird).

4. While re-configuring the plumbing under our kitchen sink he mistakenly cut into our drywall.  The other plumber said that he should have had a basic tool that would have enabled him to avoid this error.  Again, this cost us a lot of money.

5. According to multiple sources, his work was not done to code.

There were other issues, but the bottom line is that I wouldn't want anyone to make the same mistake that we made.  Please avoid him at all costs.

Davinroy found the problem behind the wall and repaired it the same day.   I would use Davinroy plumbing again.     Price was also good