Best Businesses in Minneapolis, MN

What a crappy attitude when I called to ATTEMPT to hire their services. Mike: So, you need it snaked and I SUPPOSE you want it done today, insert shitty tone of voice.  Yes, when one has water coming up in their basement, MIKE, they want it done TODAY, and that's not an unreasonable request, you jerk!

Excellent response time and service. Our humidifier system was installed by Owens Heating and AC but I would never recommend that firm. Very expensive and not good at servicing or supporting the equipment they install. In desperation I reached out to Joe based on a neighborhood site endorsement, and he came through promptly and correctly. Frankly, the system wasn't working right until now.

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Excellent job! Needed my main sewer line cleaned out. Professional, courteous and very competitive pricing. Would definitely recommend and call them again!

They show up on time, do a good job and at a fair price. I use them for all my rental properties..

I used Ouverson to install a new sewer line from my home to the main line per city codes and I was very impressed with Troy and his crew. They were meticulous. They dug a 6x6 hole in my yard and did the installation. When they were done, you could hardly tell. again, very impressed. I can't say enough good about their work.

Shane and Chad from the Metro Drain Division were at my home yesterday to complete a trenchless pipe repair (relining) project.  I hired them because I trusted them to provide a great solution instead of the solution that benefits only them.  These guys were pro's and they did not have to dig up my basement to completely reline my drain pipe.  This was a far less invasive process and they did the whole thing in less than a day.  I rarely say that I am 100% satisfied but it is true with Metro Plumbing.  I will never use another plumber in my home.

They came to install a water pressure reduced in my townhome community. It looks like that went ok cause it seems fine, which is why they get two stars instead of one. While they were there I asked them to install a sink I had bought new in box in the kitchen. They agreed on the price. Install reducer, install sink and a new insinkerator $1025. They said they'd call me if they were going to cut a larger hole in the sink cause the old one's hole was slightly smaller since they were afraid of chipping the counter. Didn't hear from them for a while so contacted them. They did cut and only told me after they did it. Had an RO system hooked up and asked them to remove it and leave it if it was easier. They left all the boxes, old sink, all the garbage and a leaking RO (reverse osmosis) unit on the laminate I just laid down for a remodel. When I texted them back about the garbage they said they'd come back and said they'd get back to me. Just dealt with it myself cause I didn't hear back and wanted it gone. Didn't seal all around the sink, and a part of the hole that they cut is visible outside the sink it's a small detail but important to me cause I've never seen that in anyone else's house. Told them that and that the sink was not quite level. Remedied some of the situations by myself again after telling them about it. They stopped responding. I'll post photos and the text exchange and no response when I get the chance later next week but thought I'd save someone a headache. They seemed to have done great for others.

I have (yes, present tense) an issue the pipe from the toilet leaking in the basement due to an incorrect / misaligned fitting.  It's causing toilet water (yuck) to get all over the basement.  I noticed this problem on a Sunday afternoon and was pleased to see that Roto-Rooter is open on Sundays.

I called, a dispatcher answered, I described my problem, and she told me the tech would arrive between 4pm-7pm the same day (Sunday).  Perfect.  The dispatcher called around 4pm to let me know the technician was on the way for my floor drain backup (not the problem).  I corrected her and described the problem again.

The technician arrived at around 4:30pm, took one look at the pipe coming down from the toilet, and said, Why did they send me for this?  This isn't what I thought it was.  I don't have parts for this.  They need to listen better.  SERIOUSLY!?!  He then said, Maybe they just wanted to make you happy and send someone out here today.  Well, why would it make me happy if I still have plumbing issues???

He called dispatch himself and described the problem again (the same way I did, for the record), and gave me a new window of Monday from 8am-10am for another tech to come out.  I would have to miss work to wait around for someone to show up, but ok, I figured I'd give them another shot.

I realized I never asked for an estimate, so I called later that evening and was told that they don't give estimates over the phone.  Not even their base price for having to come out here.  I was assured that I could just tell the technician that I didn't want the service if the price didn't work for me.  That seemed a little weird to me.

Monday morning, after rescheduling work meetings so I could stay home and wait... I get a call at 9am telling me that the techs are running late.  I asked how long it would be until they arrived and they said they would still be 1.5-2 hours out.  I have to get back to work, so I can't stick around and wait.  I just can't believe that I would be having to make a THIRD appointment with them at this point.  I guess I'm glad they called and didn't leave me in the lurch, but my problem still isn't fixed.

I can't testify to the quality of their work, but I don't think I'll be calling them again.

Grant came masked which we liked. Our kitchen line was clogged below the basement floor. He worked at it until it was unplugged and charged what was quoted on the phone. It was a very stressful situation and they fixed it right up.

Had paid him $500.00 over a week and after he changed out a part in the toilet it started making a loud and annoying sound.  He lives 2 miles from me and has to travel on a street a block from my house frequently.  He was going to charge me $145+ $20.00 trip charge to drive 1 block.  I can't believe that he wouldn't be willing to stop and look at the toilet that until he worked on it didn't make this loud sound.  Not very smart on his part as he has proven to not be customer focused and a true gouger.

I called Mike this morning to come out and check my 2 y.o. water heater that stopped working. Turned out to be an electrical issue but he came right out and troubleshot for me and discounted his usual fee even tho my dog tried to bite him. Thanks, Mike!

We had contacted last night for emergency service as we had no heat. We talked to dispatch who talked to the tech and stated he couldnt guarantee that he had the part available but had something that may work. Dispatch stated we could have someone out first thing in the AM between 8-10 with the part. She explained to turn on our faucets and advised if we had any heaters to run to assure nothing would happen tonight until AM.We contacted office at 9:15AM to check status and we were then told the appointment was set between 10-2?? We then told them about our convo last night and was transferred to ztephanie who reached out to tech and was going to call back.. NO CALL. We called back at 9:45 spoke to gal who said that someone was to have called us back 20min ago to update status but since we didnt receive the call gal stated that the tech is on an emergency call and we were the next appointment. 10:45 no service tech called back spoke with Manager Kristi who couldnt tell us how many more appointments were before us and stated that she is unsure of why we were told we would be first appointment in the AM. 11:20 we cancelled our appointment as the attitude and lack of communication that we were given implied that we would be getting nicked and dime for following up on an appointment. I never experienced such horrible customer service and I would never suggest this company.

Clay was a superb electrician who showed up on time, kept me fully informed on what he was doing, did an excellent job without any surprises, and charged me exactly what he had quoted. I could not ask for anything more. He was the consummate professional and gets an A+.  I also had some work done by Boys Electric about one year ago. Alyssa was the electrician that time, and she also was fantastic--very well qualified and a nice person. She also gets an A+. If Clay or Alyssa is doing your work you will be in great hands.

David is a different story. He was overly gushy, almost in a smarmy, salesman-like manner. Our house was beautiful, our furniture was fantastic, I love this neighborhood, and on and on. He needs to dial down I'm your good buddy persona and simply be a professional. I have to say I didn't fully trust him from that first overly pumped handshake. That gut feeling was justified when he offered to evaluate our home's electrical system as a favor at no charge. (I really didn't think this was necessary as we had installed a new kitchen only 18 months earlier and the electrical work, new and old, was fully approved by a Minneapolis city inspector.)  Fifteen minutes later David had finished his free analysis and handed me an estimate for $11,500, and all I was having done was the installation of a single 110V outdoor box!  I felt like the guy who goes into the hospital with a hangnail, and they tell him he needs a heart transplant. If David comes to your house be wary and hold on to your wallet.

Sabre is an exceptional contractor who did great work for me.  After dealing with several contractors upon moving into a new home, Sabre ranks near the top for quality, timeliness, and customer service.  They came to finish a job after another contractor had several employees quite and became non-communicative.  

I recommend Sabre if you are seeking a reliable contractor to work with.

My electric water heater stopped heating water. They changed me 99.00 just to come to my door. All they did was look to see if there were any water leaks and turned the breaker off. Then they wanted another 239.00 dollars just to troubleshoot so 339.00 just to find the issue. Then they would charge me for parts and labor. They then proceeded to try to sell me a new water heater and told me that they would charge me over 3300.00 for a new 80 gal tank. I did my own troubleshooting. the water heater just had a bad fuse. The fuse was 25.00. This company tried to pray on me in my time of need. I have a baby and can not be without hot water. I will never be contacting this company again. Please stay away.

I think it is terrible they don't tell you on the phone they charge to come out and give you an estimate 95.00 dollars. Every plumber I have had in the past gave a free estimate. For that reason I won't use them. They should tell you before they come out not while they are already here!