Steve and his crew are honest, professional, and price their jobs fairly. I can always count on them to do the job efficiently and leave my home clean. Steve is easy to ask questions of and takes time to educate the client, which I appreciate because it makes me feel like I know what I am paying for and helps me become a better informed homeowner. I have hired them for a boiler conversion/replacement (oil to gas), installment of a tankless hot water heater, installing a sink, dealing with frozen pipes, etc. Steve never tries to talk you into more than you need to spend. Communication is good, and I recommend their work without reservation. We will continue to call Hathaway for many years to come.