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Hathaway Plumbing and Heating

Hathaway Plumbing and Heating

Plumbing Service
Newton, MA 02465

Reviews


Kim N.
Kim N.
3/19/2013
Steve and his crew are honest, professional, and price their jobs fairly. I can always count on them to do the job efficiently and leave my home clean. Steve is easy to ask questions of and takes time to educate the client, which I appreciate because it makes me feel like I know what I am paying for and helps me become a better informed homeowner. I have hired them for a boiler conversion/replacement (oil to gas), installment of a tankless hot water heater, installing a sink, dealing with frozen pipes, etc. Steve never tries to talk you into more than you need to spend. Communication is good, and I recommend their work without reservation. We will continue to call Hathaway for many years to come.

M K.
M K.
6/18/2019
I have been calling Steve Hathaway for 15 years with all varieties of plumbing issues in my 100-year old 3-family house.  There is no one more reliable, knowledgeable, and prompt.  I depend on them and they never let me down.

Becca S.
Becca S.
06/09/2017 12:00:00 SA
Just had another wonderful experience with Arthur and the whole Hathaway plumbing team. I never post reviews but felt compelled to do so given the excellent service we received. Called Hathaway in the AM, got a call back within an hour or so, and Arthur was at our house by midday ready to resolve our issue. Problem solved, and new disposal installed before 2PM the same day. Totally awesome, we're so grateful!

Lyudmila S.
Lyudmila S.
12/12/2014 12:00:00 SA
The company send me a plumber who said i never seen a fosset like this, I don't know what part to order for it because I can not open it with my instrument, I can make a dent on it I was horrified and asked him to leave. Surely I ve got a bill for $50 dollars. Incompetent but needs to be paid for a visit

m r.
m r.
11/14/2016
Steve, Arthur, and all the other guys we've used have always done the right thing by us.  We've used them both for larger jobs and small, and called them in emergencies when necessary.  They took the time to make sure the job was done right and their pricing has been fair.  Trustworthy.

Lydia B.
Lydia B.
05/11/2022 12:00:00 SA
Awesome perfect plumbers. Called late in the day they came the next morning and installed a beautiful kitchen faucet and soap dispenser and fixed an outdoor tap as well. Super fast, efficient, knowledgeable and really nice to  talk to. I had purchased a faucet from a store but I have a whole bunch of broken ones from that same store. Arthur had  in his van a much better faucet for less money. it is amazing as is the lady who took my call, Melsissa,  and Steve who called  me back right away to schedule.

Nicole v.
Nicole v.
10/23/2013
They are responsive, effective, honest, and reasonably priced.  Awesome in all regards.

Daniel S.
Daniel S.
12/02/2018 12:00:00 SA
Extremely responsive, capable, honest, professional, and personable.  I called to have a garbage disposal replaced and Arthur came the same day - and fixed my faucet while he was at it.  He also hooked up my new gas dryer - also on very short notice.  Hathaway is now my #1 choice for plumbing.

Jim S.
Jim S.
11/27/2019
Hathaway had done some work at my house years ago, so I called them recently when I needed plumbing help and left a message asking them to call me. I didn't hear from them, so I called and left a second message a few days later. Still nothing, so I called a third time the following week and spoke to a woman who said she's call me back but never did. Maybe you'll have better luck.

susan p.
susan p.
3/16/2023
There should be 100x 5 star ratings for this small dependable company.  The amount of reviews here is not reflective of how many people use this company. Always responsive. Tell you the truth and know their plumbing skills, the old fashioned, correct, diagnostic way. I trust them and don't fear that they will get to the bottom of a problem. Such a breath of fresh air after so many incorrect runarounds by others in this business. Highly recommend.

Henry M.
Henry M.
11/17/2015
They did a world class job replacing the steam boiler in our 1890's house. Fair price, outstanding skill, prompt service.

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