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Triple State Plumbing Services

Triple State Plumbing Services

Plumbing Service
5501 15th St N, Arlington, VA 22205

Reviews


Cem B.
Cem B.
11/02/2017 12:00:00 SA
In order to give you quote for repair, they charge 160$ to come look at leak in my garbage disposal leak. Whole disposal replacement is barely 200$. What you think you guys are?? And my house is less than a mile away from their location... STAY AWAY

Francis W.
Francis W.
01/02/2020 12:00:00 SA
Local and reliable. Old-school Arlington family company that has polite, knowledgeable people who get the job done. They even call to say when they're on their way. Just the right folks to use when the plumbing in your 80-year-old house decides to remind you of its age. I like to do things myself but when those repairs become more complicated than YouTube makes them look, Triple State is there.

And they don't judge when the house is a mess and it's clear I tried to save money and time by doing the repair myself.

Emilie Y.
Emilie Y.
9/16/2016
They were so great to work with. I called about a leak in my ceiling that a previous plumber (recommended by my condo mgmt office) had patched. The patch didn't work and I was still getting a leak.

I called Triple State on Thursday and they asked for pictures so they knew what materials they would need (The last guy had to make a Home Depot run and didn't even fix the problem!). I sent photos on Friday morning and we scheduled an appointment for Tuesday (after I tried requesting same day service). They called me back Friday afternoon to say they had an unexpected opening and asked if I was available.

The guys showed up at the expected time and cranked out the work. It was very refreshing!

Lynda A.
Lynda A.
10/06/2018 12:00:00 SA
I have used several different plumbers through the years, and none measured up to Triple State Plumbing. I caused a flood in my bathroom that seeped into the laundry room below. I had to have the water turned off by the county. I called Triple State, rated for quality and price in Checkbook, and since the water was turned off, a crew came to my house after they finished the job they were on when I called. My disaster started at 9 AM, and by 12:30 PM, it was over, thanks to Jeff and Jorge. In addition to repairing my mistake, they replaced non-working handles on the house emergency water turn-off and on the sink water turn-off. Additionally, they installed a pressure-reducing device for water from the street into the house that no longer met code. I am delighted.

Michael H.
Michael H.
05/01/2016 12:00:00 SA
These people are the best.  I had a problem with my water heater, and they could have taken me to the cleaners,considering my inexperience with the subject; but they didn't.  They took the time to walk me through the procedure on a Sunday over the phone and didn't charge a dime.   They are professional and friendly.  They will get every bit of of my business in the future.

John D.
John D.
06/10/2022 12:00:00 SA
Plumbers seemed to have been recruited by community leadership (the ones who tug on the purse strings of condo-fee coffers) to relay information about the interior condition and attributes of my home and my mother's home next door. I was eventually contacted by these people about a separate issue and was met with blatant indifference about the issue at hand by a rather rude woman with a raspy voice. So far their install of a PRV has not yielded any cause for concern. If something does indeed come up, however, I will pay my own plumber to avoid Triple State altogether.

J T.
J T.
04/12/2019 12:00:00 SA
This review is late, but better late than never.  My washer (that was less than 4 months old) supposedly had a hose burst and flooded my place.  I needed a plumber ASAP!  I called them and they came out same day.  My condo building building engineer (who is not a plumber) told me that I'd need to make an expensive fix, but the master plumber from Triple State told me that it was unnecessary and only requires a simple fix of which they completed on the spot and at an affordable price.  I've had no other issues with my washer.  Mike and Aaron are awesome!

Jenny H.
Jenny H.
03/10/2022 12:00:00 SA
If you need any sort of plumbing done, you need to give Triple State Plumbing a call. They are fantastic!!! Aaron and Sam took care of us and they were so great. Aaron is a Master Plumber and he really knows his stuff. He was able to diagnose a big problem for us, figure out a solution, and execute it quickly. So impressive! They are quick and efficient but very detail oriented and check and double check everything.

The customer service is so wonderful - Aaron and Sam are so friendly, personable, and funny. They are also polite and professional too. You'll feel so comfortable having them in your home and they will definitely take good care of you and are careful to protect your floors too. They also do an excellent job cleaning up, our floors are probably cleaner now than before they came!

Kathy (Cathy?) the owner arranged appointments for us over the phone and she was so kind as well.

Overall, definitely a 5 star business and I would highly recommend them. We will be calling them any time we have any issues and I suggest you do the same!

K B.
K B.
2/20/2019
Jorge and Chris came immediately, and it was a holiday weekend emergency! (Of course, that is Murphy's Plumbing Law!) The Price was fair and reasonable too. We are thrilled to learn of their company and applaud their stellar work and customer service.

Pam W.
Pam W.
10/29/2017
They were timely, affordable and did great work in my condo.  They asked for some pictures of the scope of the work and handled everything.  It was a pleasure to work with this company.

Mike W.
Mike W.
2/22/2015
These guys are awesome! Tried about three other places that had horrible service and didn't show before we found Triple State. Super knowledgeable plumber and excellent service and SHOWED UP and fixed the issue. What more can you ask for?

Victoria R.
Victoria R.
07/12/2023 12:00:00 SA
Triple State Plumbing provided excellent service recently as we needed to replace the gas valve and pipes that connected the gas line with the hot water heater. They were prompt in their response for the request for service and Jeff and Kaleb provided detailed customer service from beginning to end. We appreciated the time they took to listen to our concerns and what we had been experiencing to ensuring our safety with their work.

We have used Triple State Plumbing in the past for other issues and have always had a great experience. From scheduling with Dawn to working with Aaron on providing excellent care and service. As a local family owned company in Arlington we always recommend them to friends and family in the area. We truly value them and their work.

Jelli F.
Jelli F.
10/01/2019 12:00:00 SA
We've used these guys over and over for our property and ones we've managed for other people.  The plumbers are always so polite and knowledgeable.  Scheduling crew at the office have never been rude (I see that's been an issue for others) but I know everyone has a bad day on occasion.  

I say give them a try.

Al M.
Al M.
05/02/2019 12:00:00 SA
First time using Triple State Plumbing last week after I had a toilet supply line start leaking overnight.  Found the leak first thing in the morning and looked up recommended plumbers on Nextdoor and Triple State came up.  Called a different plumber that opened earlier, but couldn't come until the afternoon.  Reached Triple State and they put me on the books for within an hour of when I called.  Jorge and Chris came and fixed the problem very quickly and pointed out something I wasn't aware of regarding my reversed water shut off valve.  They were very polite and efficient and the price was very fair.  They will be my go to for plumbing needs from here on out.

S T.
S T.
09/09/2015 12:00:00 SA
i've used them for years and they're always reliable.  granted, it seems like my toilet keeps on having issues but they are always timely, reliable and seem fair.

Barbara R.
Barbara R.
2/25/2016
I had an excellent experience with this company.  Their prices are reasonable, but what really makes them stand out is their service.  From the super-efficient and friendly operator to the extremely qualified and personable plumbers, they made my plumbing issue go down the drain! :)

RS W.
RS W.
12/21/2018
Well they NEVER showed back up to finished the job.  Kathy was especially condescending she lied and told me they were ordering a part for my toilet and it typically takes a day or two to come in.  She never called back!!!!  This woman didn't realized or just didn't give to s$#t that we were flushing our toilet the whole time with a bucket!!!  Horrible!!

Laura H.
Laura H.
01/11/2017 12:00:00 SA
We use Triple State for all our home projects - they are local, knowledgeable, reasonable in price, and offer practical advice.  Its easy to support a local business when they're as wonderful as them.

Kear N.
Kear N.
12/11/2017 12:00:00 SA
Triple State Plumbing has now done two different jobs for us- each was professionally performed. The rates are fair and reasonable, plus they clean up the job site very well before the leave.
I have recommended them to others. I consider Triple State to be very reliable.

Isik I.
Isik I.
9/25/2022
Don't trust this company. I had water leaking from ceiling and I called them. They gave me an estimation for the job on same day and it was reasonable. I accepted and told them to do the job. Technician said he doesn't have the tools now will come back in two days. He came back again and did the job. I confirmed the price again with him before the job. Couple days later I received an overcharged bill (doubled price then what I was told). Still dealing with them for the payment. Be careful what they tell you and what they charge you. Not professional.

Patrick C.
Patrick C.
01/08/2019 12:00:00 SA
This was the fastest service I *ever* experienced from any home service request. The two gentlemen who came following Dawn's dispatch were extremely efficient, clean and can-do. You know, when people do things the way they promise they'll do things, that's the real difference in business. We'll stick with Triple State.

C M.
C M.
7/21/2021
I've had a LOT of hit or misses with plumbers.  This was definitely a hit!  

What a great company.  Super professional, responsive, reasonable priced, on-time, easy to work with, creative with short term problem solving solutions and nice.  It was a pleasure to finally find a plumbing company that I'm happy to work with.  They are now on speed dial.

Lynn M.
Lynn M.
08/02/2023 12:00:00 SA
I have an old house which means old plumbing. I've come to rely on TSP for their quick response, professional demeanor, and reasonable rates.  I highly recommend!

Jill N.
Jill N.
10/12/2018 12:00:00 SA
Jorge showed up promptly and worked efficiently to solve various plumbing issues in our old house.  And, upon investigation, determined that we did not need expensive work we had thought was needed.  Will definitely call them again when new issues arise.

Anne W.
Anne W.
10/22/2016
These guys were so good I took the time to call the office after they'd left to sing their praises.  They were timely, professional, and the service was quick, friendly, informative and affordable.  We will be calling them with any plumbing problem we have from now on!

George H.
George H.
6/28/2023
Triple State and Cathy, the owner are the best. Their workers are highly qualified professionals and I can't say enough good things to say about this great company. Don't hesitate to call Triple State Plumbing.
Best,
George Hansen

Ruth H.
Ruth H.
05/03/2018 12:00:00 SA
My husband and I do most of our small plumbing work ourselves--leaking faucets, replacement waste disposals and the like take lots of our time but we learn by doing them.  Then after the very bad rainstorm 3 weeks ago, our basement flooded from the drain at the bottom of the outside basement steps.  I called Triple State and three other plumbers with high ratings on Washington Checkbook. Triple State were the first to call back -- and could come the next day to clear the drain -- 50 feet of cable and cutter head brought out a root [photos provided] and the drain then worked properly. Completed at a fixed price for 1 hours work.

Yesterday, only 3 weeks later, we realized our mains stop tap had started dripping. Triple State came this morning and replaced the stop tap with a single 90 degree turn tap [the old one was a screw tap] and re-sited the tap at eye height rather than the 9 inches off the floor of the old tap.  Work completed in an hour.

I don't know if any plumbers beat their hourly rate, but Triple State are reliable and do the job well.

Stefan S.
Stefan S.
4/21/2021
What a great company!  They work in my building regularly so I got the company name from my property manager.  I called as an emergency as my beyond clogged toilet overflowed and I needed it unclogged as soon as possible.  Within an hour of my call, the experts showed up and within minutes had my toilet unclogged.
The mark of an excellent family business! I also anticipate a large cost as an emergency and not so much.  They are a great company to deal with and I highly recommend their services.  I will be utilizing them again and again and recommending them as well.  I love family businesses because they truly care about their customers and want to make sure they successfully take care of the problem from day one.

Jerome J.
Jerome J.
11/07/2018 12:00:00 SA
I have numerous rental properties and have been using Triple State for about 10 years. They have been terrific. Excellent response time, clean, quick repairs, and fair prices. They have on more than one occasion called my tenants and told them how to fix something themselves, saving me lots of money.  I highly recommend them.

Ryan S.
Ryan S.
10/22/2021
I had these guys install a new, high-end water heater for my condo. They did a great job at a just-below market price (after I got other estimates).

There was a small issue and they rushed over within the hour to correct it. Not only was the work beautiful, their desire to follow-up and make sure I it was perfect was nothing short of fantastic customer service.

If you need someone that you can trust to get the job done right, including instant response to any issue, then these are your guys. I can't recommend them highly enough.

Tatiana D.
Tatiana D.
03/01/2017 12:00:00 SA
I have been using Triple State Plumbing for years, and they have always been great!  Courteous, punctual, efficient, and competitively priced.  It feels good to support an excellent local business.

Jim H.
Jim H.
05/04/2019 12:00:00 SA
Triple State did a nice job cleaning out a clogged drain, but struggled with fixing a running toilet.  A person visiting me wound up ordering a universal toilet kit from Amazon and fixed it himself.  Triple State's prices for the work it did complete seemed reasonable and the staff are polite.

Photog G.
Photog G.
3/25/2021
Superbly competent and skilled plumbers. They make quick and thorough work on seemingly challenging problems. Reasonably priced. Nice people.

Jacob R.
Jacob R.
1/21/2022
This place is great if you want to have someone tell you you'll get a call back, and never receive one. Going on 2 months and still haven't had a returned phone call for a service that was supposedly going to be taken care of the week following Thanksgiving. Absolutely terrible customer service. Wouldn't be dealing with them if I wasn't required to contact them.

Daniel B.
Daniel B.
5/28/2016
The plumbers at Triple State are friendly and very professional. If they were the ones running the show, I'd be giving Triple State 5 stars every time. My condo has polybuteline pipes. I've had two leaks and both times plumbers came out and fixed it that same day. If you're in a jam, these guys are great.

When it comes to scheduled services though, these guys are a mess. I requested a quote to replace my pipes with PVC or copper. Despite several emails and calls, Triple State failed to provide me with a quote. I'm not sure if this was just a particularly busy season for them and I fell through the cracks, but I was very disappointed. They came highly recommended by my condo's property manager, but due to the lack of responsiveness, I'll probably be going elsewhere to get new pipes installed.

Tee W.
Tee W.
7/13/2022
Mike and Peter responded to my call, they were very friendly and professional! Mike was very helpful and patient with my many questions. Thanks for the good service :)

Gloria G.
Gloria G.
01/07/2020 12:00:00 SA
Jorge Ramos and his partner were very knowledgeable and were able to fix our toilet leak promptly! He is a great plumber andWiFi used on solving the problem! HIGHLY RECOMMEND this company  and Jorge Ramos!

Dorian G.
Dorian G.
5/18/2022
We won't use this plumbing company anymore. They don't offer a written warranty.

Steve K.
Steve K.
1/13/2014
Triple State Plumbing does work for my condo in Arlington and every time I've used them, I've received excellent service. My kitchen sink was filling up with water from the units above me due to a clog within the building pipes. I called Triple State around 7PM and they swung by and snaked out the clog and were out the door by 8PM. Definitely fast and reliable service.

I don't write reviews all that often, but I believe their great work deserves to be recognized. I'd recommend them for anyone that has any plumbing issue.

Harley S.
Harley S.
01/06/2021 12:00:00 SA
Fast service, knowledgeable plumbers, fair rates, incredibly clear communication and follow-up. I'm really happy to have found Triple State Plumbing Serivces.

Grant E.
Grant E.
11/24/2020
They are very easy to schedule, especially in Arlington, VA. And they've always done a great job at a reasonable price.

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