Best Plumbing Services in New Jersey

Thank you Fabian for coming to fix my shower today. Even though he was booked solid today he managed to squeeze me in for repairs today. Fabian and his partner where very kind from the moment they walked in to the moment they left. Very clean workers. They made sure everything was the way it was when they came. I was very proud to support this business as Fabian is a USMC vet. Take you sir for your service. Would recommend this business to other people.

Used to give them five stars but due to the issues in customer service I need to drop it down.  Most calls can be summed up like this

1.  Employee answers phone
2.  I explain my issue
3.  Says they'll call me back

3 out of 5 times I get no call back and need to call again.  The last two times he had me on the schedule he lost my info in his computer.  I'm still waiting for a callback from the last time my info was removed.

I had a problem with my kitchen sink.  I found out about Bob on Yelp and Google reviews.  His reviews seemed too good to be true. However after my experience with him I assure what the reviews say are true.  He was easy to get a hold of.  I didn't have to wait long for an appointment.  He showed up when he said he would.  He was able to see what needed to be done and was able to fix it quickly. He cleaned up after himself.  Also he was very knowledgeable.  I will definitely call him again if I have any plumbing issues.

I own a two-family rental property in Jersey City. i have been looking for a reliable, trustworthy, go-to plumber forever, and I have finally found him -- this company is top notch and trustworthy. They stand by their work and don't look for short cuts. In fact, they had to repair short cuts that i prior owner's contractor had made. I'm glad i called this company. First things first, we had called to set up an appointment to fix 2 leaky toilets and maintenance of clearing out sewer lines via flushing. Scheduling was simple. We didn't have to play phone tag (as i have had too with other contractors) -- phone calls and text are always answered punctually. The team assessed the problem and gave a reasonable priced estimate -- explanation of the problem made sense. Coincidentally, a few days later another separate pipe issue was discovered and this is where Larry hit the home run. Once again we called him up and he came right away and he tackled a large behind the wall pipe problem and really came through for me (as owner) and the tenants. He really delivered, stayed later and fixed the problem impacting both tenants. Everything was cleaned and everyone is content. Job well done. Will call up Bergen drain cleaning again in a heart beat. This is top notch and reasonably priced plumbing company. Very much deserves a strong positive review.

Scott Lowe has done some maintenance on our boiler and replaced our water heater.  He gives good, impartial advice and does good work.

Very responsive and professional
Several times in the past few weeks (different properties) I have used them
Each time prompt and courteous service

They explain repair options in a manner that is easily understood.  Recommended by my oil company.

Oscar is responsive and has now come to my house for 3 separate projects. Each time I know when he is coming, he confirms if it is an emergency or other in order to prioritize and charges fair prices. I would recommend Oscar for anything from snaking a drain to replacing a furnace.

Rob and team are the best. They not only did a great job in tilling my bathroom, but also helped me in addressing unexpected event free of additional charge ( closet door stucked from inside and cann't get the door open)

Our hot water heater was overflowing. (Definite emergency). We called Sal and he was here within 30 minutes to help us. his team was back the next morning to replace and fix the hot water heater. Everyone was professional, friendly, and knowledgable. I highly recommend Sal and his team!

You give them a call, they give you the prices, you sign a CC authorization form and then the technician shows up and fixes the mess. It's in & out, nobody gets hurt. Prices are upfront and technicians are pretty great.

RIP OFF.  STAY AWAY.
Recently had a broken waste pipe and flood in basement of rental property.  My local plumber is not able to do such work so he recommended I call Sam at ViperJet.  Sam was not available that evening so he referred me to one of his friends at City Plumbing (stay away from them too) who immediately headed over.  After 45 minutes of work and no results I was charged $500.  I tried calling Sam at ViperJet but communication is not his thing especially when him and his friends are ripping you off.  
A couple days later I was in contact with roto rooter and they were able to clear out the pipe and the flood subsided.  They also gave me an estimate of what it would cost to fix the pipe permanently.  I went to my plumbers office and explained everything that happened.  My plumber called Sam and spoke to him on the phone for ten minutes explaining to him what the situation was.  Sam said he would go over and look but I was still not able to get a hold of him on the phone.  Without any other notice I received a text message a couple days later that I had an appointment with Sam that coming Wednesday.
After scheduling some of my week around being there Wednesday I took a closer look at the message the morning of and it had a link to view the estimate.  I was confused how there could be an estimate if Sam had not even seen the job site yet.  The estimate was for $350 for Sam to look inside the pipe with a camera.  I immediately called him and asked what was going on.  He said he needed to see it for himself.  I reminded him that my plumber had spent ten minutes on the phone explaining to him what the entire situation was and I reminded him myself right then and there. He responded Oh, I cant do that.  You nee to call *******.  They do stuff like that.  TIMEOUT.  THIS GUY WAS TOLD EXACTLY WHAT THE SITUATION WAS AND HE TRIED TO CHARGE ME $350 TO COME OUT AND LOOK AT A JOB THAT HE KNEW HE WASNT GOING TO BE ABLE TO DO.  After I mentioned how roto rooter was able to clear out the pipe he said I Don't like to recommend them because they rip people off.  Yup, it's not Sam at ViperJet and his friends ripping people off. It's roto rooter who actually accomplishes the job they are getting paid to do.  Do yourself a favor and stay away from Sam at ViperJet and anybody he tries to refer to you.

The plumber who finally came was courteous, professional, and did a fine job in fixing my shower.  However, the office's procedure for appointments needs repair.  I got a window of 9am-2pm and was told that I would be called and the eta would be adjusted.  However, I was never called.  I called the office twice and was told the plumber was on his way.  He did show up at 2:30pm.  It is unacceptable to keep customers waiting 5plus hours for service.  F. S. needs to tighten up their appt. procedures and keep customers informed of eta's.  Do not make customers a prisoner in their own apt. while they wait for service!

If you value your time and money, DO NOT SUPPORT THIS BUSINESS!

On Thursday, they made me wait 3 hours for service and then never showed up. On Friday, they showed up, provided a price quote and scheduled workers to arrive on Saturday. On Saturday, no one called or showed up and George was not responsive to my calls.

They are typical, unreliable contractors. Highly unprofessional. Lack customer service skills. No integrity. DO NOT CALL THEM. RUN!

A.J. Perri is the worst company ever, customer service is horrendous, get the same lame excuse three days in a row now, trying to resolve an unauthorized debit from my checking account, still waiting for someone from the so called Quality Assurance Department to get back to me, extremely displeased and frustrated.

This is the second part of my first & last experience with this TERRIBLE company.. Almost exactly a week to the day since the mechanics left my house my basement shower backed up again, the same exact sewer line the same exact problem. This time I opened up my ejector pump MYSELF & there was toilet paper & fescues caught between the pump & pvc line from toilet/shower So the mechanics from Father & Son pushed the ball of toilet paper & crap with their snake & it never was cleared properly. Guess they needed to snake another foot to clear the drain or wait to see if the pump would clear out the drain not leave after they plugged sump pumps back in. But of course on their work order they wrote no clogs no leaks after I had signed. Next time I'll do the job myself & save $450.