Best Businesses in Nebraska

Dan is the man!  I called up Snake it Sewer & Drain because all I needed was a sewer and drain specialist.  Dan came to my house within 30 minutes and about 15-20 minutes he fixed my backed up sewer drain!  And honestly he's the best price in town if you just need a snake ran through your clogged sewer drain.

After several years of using a reputable Lincoln company.  I called them recently and they forgot to come to my house.  And then after I called to verify if someone was coming, they called me back and ask me to reschedule till tomorrow morning!

So then I took a chance called Snake It Sewer & Drain because all I needed was my sewer drain unclogged.  I was pretty happy with the quickness and service I got.  Definitely calling Dan again.  Thanks man!

I woke up one morning to my husband saying we have a problem!

Ugh, I hate those mornings.  We moved into our house about a year ago and I heard this often because our basement leaked after a rainstorm. I assumed that's what it was. While we didn't have several inches of water wall-to-wall, we had bits of TP, sewage and icky, dirty water coming out of the drain. YUCK!

For whatever reason our main plumbing line was backed up and I didn't have a plumber to call. I prefer small town businesses so I didn't call the 'big companies' but I did call several recommended one man shows and they weren't able to come right away.  Until I found Matt Wolfe.  Within 45 minutes (he was at another job) he was over to look at the problem.  Then he left to get the proper equipment and was back within the hour.  

He couldn't give an estimate until he got in there, which I understood, but he told me to expect between $115 and $500. I know that's a huge range but it was better to know than not.  After a few hours and countless trips up and down our basement stairs (with heavy bulky equipment) our drains were unclogged.  He took the time to fill the wash tub several times, he had me flush too so I could make sure it was working, he even asked me if I had more towels so he could clean up the mess and toss the towels in the washer for me! Umm, awesome! So all I had to do after paying him (ended up around $300 because he had to go quite a ways out to clear it), was wipe up some of the black stuff and mop.  I'm not sure if plumbers usually do that but it spoke VOLUMES.  We also chatted for a little while after. He's very personable, I felt very comfortable having him come in and out of the house. He let me do my own thing while he worked. It was a really good experience.  

Matt also works on water, drain, air and gas lines, water heaters, water treatment systems, water softeners, toilets, fixtures, faucets and disposals. And, if he can't fix it he probably has a recommendation for someone who can.  You can also find him at: facebook.com/flowrightpl….

It was recommended to me by a friend who also has a house with old pipes to not use thick toilet paper or flush tampons.  I'll keep that in mind and switch to good old Angel Soft.  

Thank you Matt. You did a wonderful job! It's been several days and we've had no problems.

Lost all water to my house and acreage on a Saturday. Called Harper Well and Plumbing and they answered and said they would be there in an hour. Father and son showed up in 45 minutes. They identified the problem immediately and were able to make things work until the new tank can be installed next week.  Fast, professional, and trustworthy. Thanks guys!

I had an emergency sewer drain plugged in my basement filling my house with horrible excrement. I had called several local businesses and no one could get to my house as speedily as Mike and his crew did, not only did they get the sewer drain opened it was a large route, they also spent the time to clean the basement and make it safe for my children

Greg showed up prompt and on time after a call to confirm.
Ran sewer machine and cleaned out a slow sewer line.
Also showed us with camera where the problem was.
And suggestions how to handle going forward.
Good job.

When we turned on our sprinkler system this year, there was a little hole in our above ground pipe to the sprinkler system. We called these guys and asked if they could fix it. Definitely should have asked for a cost before-hand because they came to Waverly to fix it and charged us $287.50 for 15 minutes of work on a pipe that is above ground. We called to ask for an invoice breaking down the charges and she said they couldn't provide that. She said they just have a flat fee they charge for going out of town. I asked if it was a $250 charge for going out of town and $30 for the repair and she said I told you, I can't break it down for you. That's just our charge. We definitely will ask for a cost next time... but it won't be with these guys... that's for sure.

Make sure you understand their over the phone quote is a very rough and low estimate.  I was charged 35% over the original quote for a drain clean and could not get an explanation why.  I was also given a very high quote for some work that needed to be done right away.  They might do good work, I don't know because I hired someone else.

they drove 3 miles to get here. did no repair work. charged 170$. didn't even provide a written bill or email. completely took advantage of my 94 year old grandma. considering filing complaint with BBB

I purchased a water heater from Lowe's, King and Sons is one of their subcontractors.  Plumbers arrived mid afternoon.  I got home from work and found that they could not do the job, unless I paid them an additional fee for removing the water softner.  I need the water heater replaced, however this didn't make me happy.  I said yes, oh, but it can't be done that day, the next day then.  Next day arrives, my wife calls to tell me they did not clean up the mess from the old water heater.  They did not have drop cloth or plastic to move the old water heater out of the basement, we had to provide our own floor protection, otherwise more mess to clean.  In summary, after paying Lowe's over $950 and King & Sons $160, we had no hot water to wash the towels we used for floor protection.  

This really angered me, so I contacted Lowe's to remedy the problem.  Wife calls to tell me to provide constructive criticism and the problem is now fixed.

Here it is.

1.  Improve your quality initiatives.  Have your employees test the equipment before they leave, to ensure proper operation.

2.  Improve communication - what to expect.  I expected you to accomplish the job without anything from me.  If you don't have proper protective equipment, say so.  Had we known the day before you arrived, we were responsible for clean up and protection of carpet, it would have been easier to accept.  Expectations are important to me.  Please don't tell me I am getting five star service, show me.  Be careful what you place on the side of your van, if it says I am treated like royalty, then you set the bar high, be prepared for fallout if you don't meet this expectation.

Thanks Mr. King for coming to my house, and making it right!

Mean threatening and dangerous persons!

JT&K Services, Inc. (JT&K) submitted an invoice to us which included the purchase of a water heater. The price of this water heater was inadvertently paid twice by us, once as part of the larger invoice from JT&K and once as a stand alone credit card payment. We alerted JT&K to this overpayment in June of last year. At that time JT&K acknowledged the error and stated that a refund had been sent or would be sent. We never received a refund and have followed up numerous times over the past six months by telephone and email in an attempt to resolve this matter, but have been unsuccessful. JT&K now refuses to speak with us and actually hangs up on us when we call. We were a regular customer for nearly 4 years but now they are completely unresponsive and rude to us. We are a small non-profit and just want our duplicate payment back.