Mary G.
09/03/2015 12:00:00 SA
I called to have the toilet wobble fixed and was pretty certain I would just fix that little leak under the bathroom sink myself. I'm so glad I changed my mind! Jason walked me through the estimate and didn't make promises on things he hadn't yet seen. Sign of integrity.
It turned out that little leak was stubborn and multifaceted. It needed persistence and Jason wasn't giving up. The toilet had several issues wrong with it as well and now there's no leaking into the basement! Jason answered my million questions patiently and explained it all so I could understand. Even after the job was done and I had paid him, he still tightened a couple loose, barely dripping, clamps in the basement for me. I'm disabled and on a very tight budget but every penny was worth it for no leaking, no wobbling and my peace of mind. I will most certainly be contacting them if I have plumbing needs in the future. I am very satisfied with the professionalism, work ethic and the respectful demeanor of this employee as well. A job well done.