Best Plumbing Services in Lincoln, NE

Lost all water to my house and acreage on a Saturday. Called Harper Well and Plumbing and they answered and said they would be there in an hour. Father and son showed up in 45 minutes. They identified the problem immediately and were able to make things work until the new tank can be installed next week.  Fast, professional, and trustworthy. Thanks guys!

The flange cracked under our toilet, I run a daycare and needed it fix ASAP, Matt was here within a hour of our call, looked what he needed and had it repaired within three hours, it was a mess from what the builder had done under the floor so lot more work was involved.  He worked late till after 6 to get it completed.  He does great work, we've used in the past to snake out our kitchen sink pipes, same great service then too....Thank You Matt.

Dan is the man!  I called up Snake it Sewer & Drain because all I needed was a sewer and drain specialist.  Dan came to my house within 30 minutes and about 15-20 minutes he fixed my backed up sewer drain!  And honestly he's the best price in town if you just need a snake ran through your clogged sewer drain.

After several years of using a reputable Lincoln company.  I called them recently and they forgot to come to my house.  And then after I called to verify if someone was coming, they called me back and ask me to reschedule till tomorrow morning!

So then I took a chance called Snake It Sewer & Drain because all I needed was my sewer drain unclogged.  I was pretty happy with the quickness and service I got.  Definitely calling Dan again.  Thanks man!

Very highly recommended. Mike is a pleasure to work with and really knows his stuff. Prompt and professional, he's my go-to plumber now for all my home and work needs!

Main line clogged.  Jason was on the job almost immediately after I called- a major plus!  He was very friendly and courteous. Roto-Rooter did not charge a service call fee just to show up, whether I had them do the work or not, as another local company does (and it was for that reason I did not go with that company).  My only complaint was the price was more than double what I have paid in the past.  I have been in this house for over 30 years and having the main line cleared of tree roots is a yearly thing.  Its ALWAYS tree roots.  But a camera had to be run down the line and that, I am sure, contributed to the cost.  Always Tree Roots.  I would like to have the option to skip the camera.

When we turned on our sprinkler system this year, there was a little hole in our above ground pipe to the sprinkler system. We called these guys and asked if they could fix it. Definitely should have asked for a cost before-hand because they came to Waverly to fix it and charged us $287.50 for 15 minutes of work on a pipe that is above ground. We called to ask for an invoice breaking down the charges and she said they couldn't provide that. She said they just have a flat fee they charge for going out of town. I asked if it was a $250 charge for going out of town and $30 for the repair and she said I told you, I can't break it down for you. That's just our charge. We definitely will ask for a cost next time... but it won't be with these guys... that's for sure.

Make sure you understand their over the phone quote is a very rough and low estimate.  I was charged 35% over the original quote for a drain clean and could not get an explanation why.  I was also given a very high quote for some work that needed to be done right away.  They might do good work, I don't know because I hired someone else.

they drove 3 miles to get here. did no repair work. charged 170$. didn't even provide a written bill or email. completely took advantage of my 94 year old grandma. considering filing complaint with BBB

If you need a plumber look elsewhere.  

We had a problem with our water heater on a Friday - I called King & Sons and had prompt service.  However the $80 I was told it would cost for the visit turned in to $132 to clean the ignition assembly.  To his credit the pilot was on when he left, after spending 10 minutes at our house.  However, later in the day we noticed it had gone out again, and eventually determined that it would light, but after the burner would go off the pilot would go out as well.  We called King & Sons back Saturday morning and we were told they would need to replace the burner assembly.  

I told the K&S plumber we would be calling Sears as we found that the heater was still covered under a parts warranty.  Sears was able come out Monday afternoon and their repairman said right away the ignition assembly would need replaced.  After spending 40 minutes replacing it and talking with me about the other plumber he suggested calling K&S, as he wasn't sure what exactly their plumber had done to my water heater, he could find nothing that would have been cleaned.

I attempted calling Monday prior to 5 (their close time) and got their after hours message.  When I called Tuesday morning I asked to speak to someone regarding a complaint over the service we received the lady took my information and said she would have the owner call me.  Thirty hours later (Wed afternoon) I had not heard anything so I called back.  The same lady answered and I was told she would make sure he called me right back.  My phone rang and it was the plumber who had been at our house on Friday.  He tried to tell me that when he talked to me Saturday I told him everything was working - why would I call you if it was working?  

He continued to try and cover for what I call their lack of professionalism and customer service and then said well I'll tell the owner what we talked about and have him call you.  I finally got a call from the business owner, he told me that it's standard practice for any plumber in Lincoln you would call to clean the ignition assembly and that's just the way it is.  I did not expect to get all of my $132 back, but I was hoping they would take care of this unsatisfied customer and give me some of it.  Sorry, no - not at King & Sons.  

So, there you have it, my rip-off experience with a plumber I will never use nor recommend to anyone again.

Super nice guy.  Prompt and reasonable priced!  Will definitely hire again!

JT&K Services, Inc. (JT&K) submitted an invoice to us which included the purchase of a water heater. The price of this water heater was inadvertently paid twice by us, once as part of the larger invoice from JT&K and once as a stand alone credit card payment. We alerted JT&K to this overpayment in June of last year. At that time JT&K acknowledged the error and stated that a refund had been sent or would be sent. We never received a refund and have followed up numerous times over the past six months by telephone and email in an attempt to resolve this matter, but have been unsuccessful. JT&K now refuses to speak with us and actually hangs up on us when we call. We were a regular customer for nearly 4 years but now they are completely unresponsive and rude to us. We are a small non-profit and just want our duplicate payment back.