Best Plumbing Services in Lincoln, NE

We had another plumber fix our leaky toilet 3 months ago and it started leaking around the toilet and leaking through the floor.  I called THE PLUMBER, he came right away, and fixed the toilet.  He did such a great job, we had him fix our other toilet that was more than 5 years old.  He was very professional and showed my wife and I a new device that was better than replacing the wax beneath the toilet.  His rates were more than resale.   He did such a good job, I gave him a tip.  I would give him 10 stars if I could,  I would highly recommend THE PLUMBER.

today was the second time in 15 years that tom has done sewer pipe replacement in our home (two different pipes). i can't recommend him highly enough: a pleasure to deal with, arrived when he said he would for the estimate and to do the work, absolutely no mess and the work was perfect. his price is very reasonable, less than i feared. you cannot go wrong with tom's work!

Very professional, arrived 5 minutes early, went above and beyond what was asked of.  I would hire them again in a heart beat

We used their services for a backed up drain. They quoted us $150 an hour for labor and we informed them right off the bat that we get 10% off with the homeowners plus discount. The first visit-they were here for about 20 minutes and unclogged the drain. The second one of us showered it immediately flooded again. We called back--they said they could come back in the morning and my husband asked if this visit would cost anything. They said since we didn't fix it the first time, it will be free. They came back again-it took them about two hours that time and turns out it was tree roots, but did fix the problem. We got our bill and were charged for two hours labor and they forgot the discount. My husband called and the lady gave us the discount, but basically said that we weren't charged for the first visit, but rather the second one instead. First off, don't make promises you can't keep and be on the same page with all employees in your company. Second off, it isn't our fault the company chose to do a quick job and didn't fix it right the first time. But then we end up paying more than what was promised. My husband had to stay home from work another day as a result of that. Other than that, no issues with the service men that came to our house. They were friendly.

Update: After using our washer a couple times after their visit, we noticed that water was leaking out the back. After my husband easily put the hoses back on correctly, the problem was resolved. My husband said that they had done something with this to maybe check if the problem was fixed on their visit. Apparently they don't know how to properly put a washer hose back on or forgot to. You'd think If you were in the plumbing industry you'd have that basic concept down.

We received a quote to put in a gas line. When the final bill came it was 3 times the amount of the quote with no conversation regarding more charges before the work was completed.  In an attempt to discuss it with the company they made excuses and said they don't know how the salesman got the original quote price. In addition, they left a mess of torn up yard because they had to fix what time we the initial install guy did wrong. After a request to talk to the owner we heard nothing back so we paid the amount we discussed on the phone with billing, which was more than the quote. A year later, we received a bill with a threat of legal action and still no phone call or communication with anyone in the entire year.  Do not do business with this company. They are not fair or honest.