Simmons Plumbing

I have used this company for a couple of years and they are far better than anyone else I have dealt with in Lincoln over 15 years of owning around 15 rental properties. They are punctual, generally same day service and charge a reasonable rate. I recommend them to the very highest degree.

I woke up to a cracked water heater that was no longer working. My neighbor recommended them, so I called, they gave me a reasonable quote, and within a few hours they had someone at my house replacing my water heater! They were friendly and pleasant to work with. I will definitely use them again!

We had a sink installed. It was a tricky installation. Now I will say the guy that came out was quite scary looking but he did a great job.  Additionally the bill was about 1/2 of what many of the big named plumbers in town would have charged. I will use them again.

I called this morning and they came right out.  Had a toilet leaking. fixed it plus another one which we had tried to fix which the handle had broken.  Had them look at my water heater it would be hot one time and cold the next.  he took a look and explained to me draining it at the age it was  he has seen may cause leaks.  he turned it up and we are giving it more time for now. I thought he did a great job.  he cleaned up as he went.  Will use them again.and Ask for Blu.

We used their services for a backed up drain. They quoted us $150 an hour for labor and we informed them right off the bat that we get 10% off with the homeowners plus discount. The first visit-they were here for about 20 minutes and unclogged the drain. The second one of us showered it immediately flooded again. We called back--they said they could come back in the morning and my husband asked if this visit would cost anything. They said since we didn't fix it the first time, it will be free. They came back again-it took them about two hours that time and turns out it was tree roots, but did fix the problem. We got our bill and were charged for two hours labor and they forgot the discount. My husband called and the lady gave us the discount, but basically said that we weren't charged for the first visit, but rather the second one instead. First off, don't make promises you can't keep and be on the same page with all employees in your company. Second off, it isn't our fault the company chose to do a quick job and didn't fix it right the first time. But then we end up paying more than what was promised. My husband had to stay home from work another day as a result of that. Other than that, no issues with the service men that came to our house. They were friendly.

Update: After using our washer a couple times after their visit, we noticed that water was leaking out the back. After my husband easily put the hoses back on correctly, the problem was resolved. My husband said that they had done something with this to maybe check if the problem was fixed on their visit. Apparently they don't know how to properly put a washer hose back on or forgot to. You'd think If you were in the plumbing industry you'd have that basic concept down.

Our sewer backed up on Saturday morning so the landlord called told them we needed this taken care of ASAP due to water being all over!  I kept calling them all day as well as the landlord on Saturday, they kept saying that Keith was coming going to call.  No call and no one showed up!   Sunday still no one!   I would not use Simmons for anything.   Only person that did amazing was Vince with the hot water heater!  Kuddos to you Vince.   Sorry you have to work for a company that is getting a bad reputation.