Best Businesses in Kentucky

Highly recommend this 40 year old family business in Lexington, Kentucky for AC work and no doubt other services they provide (I just don't have experience, yet.)    We are in the midst of a heat wave and naturally our primary central a/c unit failed.  Called the outfit with whom we supposedly had a relationship (service contract) on Thursday at noontime but they couldn't come until Monday.  That was really unacceptable.  Checked with knowledgeable friend and he recommended Disponette.  Called late Thursday and Larry, the dispatcher, promised someone Friday morning.  Right on schedule, Jon showed up Friday morning around 9:30  (he's been with the company 12 years) and in about 10 minutes he had us back in business (burned up capacitor turned out to be the culprit.)  Needless to say we are very happy to have a cool home for this upcoming hot weekend.  Even though we are out of pocket on a contract we are now Disponette customers!  And the good news is - no contract required!

Our toilet flooded in the middle of the night (on a
Monday, no less). I didn't want to risk serious water damage, so I did a quick search and I found all city plumbing. I requested a quote on Yelp and they responded within minutes. They arrived, and soon my toilet was flushing like it was brand new! Appreciated them walking me through the process and answering all my questions. Definitely took customer service a step further with that. Plus, the $10 coupon on their page was a nice little bonus.

We have been using Mullins plumbing for years. Today Mark came out as we had a backed up kitchen sink and a leaking shower. As always he was helpful and friendly, and took care of the problems quickly. In the past we've used them and they always fix things at a very fair price. I never feel like they try to up sale me more than what needs to be done.  I will not hesitate to call them in the future with all of our plumbing issues.

We have used them multiple times through our home warranty company. Great service, respectful employees every time.  I had a main line blockage and they came out. Jacob and Doug were awesome. They tried everything possible to save me money especially at this time of it year when money is tight and were very considerate with my questions.  They were concerned about getting my house muddy and were just all around good guys.  I would definitely use them again and again.

Dishonest company full of theives and lazy plumbers. Also when they get your money they don't care how bad their service was. The company gave us a quote for a simple snaking and said service would only require one plumber. In the middle of the servicing, a second plumber pops out of nowhere, proceeds to stand around and we get ripped off by being charged for two plumbers and told service was higher than first quoted. The second plumber was literally standing around talking and not doing a single thing. When we called to complain, the nasty associate on the phone told us, That's just the way we do things. We got our money so we don't care what issues you had with the service. Unbelievable. We usually have to spend a couple thousand dollars a year for plumbing services due to the old pipes and system in our house as it is a historic residence. Thanks to this experience we will be giving our cash to other services from now on, and will never use this crooked company again.