Best Businesses in Kentucky

Summit was recommended to me by someone I trust who has used Summit for various plumbing projects. I contacted Summit about an inoperable sump pump. The owner operator of Summit, Daniel, responded promptly and scheduled a consultation at my home at a date and time that was convenient for me. Daniel arrived on time and assessed my situation. Daniel thoroughly and clearly explained my options, providing estimates for the various options. Daniel is the consummate professional who is knowledgeable and highly competent. The job was completed on time that same morning. Daniel cleaned up the area and took numerous photographs to show the work that was done under the house. Summit's professionalism and transparency give me confidence in their work. I highly recommend Summit and their services. I would definitely use again.

My kitchen sink was clogged for 3 weeks. After snaking it, removing the garbage disposal, and attempting to replace it with straight pipes, it was still clogged. Jacob came out  and replaced my pipe work and snaked the drain forever. Everything is working great now. He worked fast and was very pleasant. And, very reasonably priced. We will keep their number on hand for any future needs.

Lex-Rooter saved the day and were extremely professional! A sewer drain clog is certainly not a pleasant problem to have!! We were recommended to contact Lex-Rooter by our usual plumber who was overbooked for the day. We called and our call was taken promptly and she was quite friendly and helpful! We were told the staff would arrive between 11-3 and they arrived well within the time frame. They assessed the problem with our basement sewer drain and explained thoroughly to my husband what they would do and estimated the cost.
They were very efficient and the whole issue was resolved within an hour. The cost was reasonable and they showed my husband the work that was completed as the clog was not that far down the pipe.  We were very pleased with the service provided and would not hesitate to recommend them to others and we would contact them in the future if ever needed.

This place is a rip off!  They quoted us $5,000 for the job and we have ended up paying over $7,000.  We had the original work done 6 months ago.  The toilet started leaking last night and we have called and talked to a lady.  We have yet to hear back from them.  I will never use this company again!

Called on a Saturday because my water heater was leaking all over the floor.  A guy called me back, and kept saying, you want me to take a look at it?  I can if you want me to... in a tone that clearly said, I don't want to be bothered.  After he said that a few more times, when it was obvious that, yes! I want it fixed, I just said, I'll call someone else.  I get that it's not fun to be on call or work on a weekend.  I worked nearly every weekend for 28 years and spent many nights on call.  But Dude...either do it or don't.  Don't practically beg me to let you off the hook.  This and a previous long episode of poor service has made me decide to permanently let Whitehead and Hancock off the hook.

I contacted Eli Plumbing over a month ago asking for a quote, I was told that I had to pay $150.00 for them to come out and run a camera up my pipe and I was ok with that, First of all they where about 45 minutes late, had time at 8am and showed up 8.45am.
I will say that the guys that came out was nice and professional. I was told what they found out and that I would receive a quote from Eli shortly, Three weeks later and three phone calls later asking where the quote was, I received a bill for $285. I called Eli and said I was told $150 and still do not have a quite, He said to go ahead and pay $150 and that the quote was mailed out. Here we are a month later and he did cash my check, still never got a quote (Not that I will go with this plumber at this time) But this is very poor customer service and I feel ripped off.