Whitehead Hancock Plumbing Heating & Cooling

Description

Whitehead-Hancock Plumbing Heating in Frankfort, KY serves customers. We specialize in Radiant Heating, Pumps, Gas Logs, Heating. We are proud to have the following certifications and affiliations - Insured, Licensed. We accept the following forms of payment: MasterCard, VISA, All Major Cards, American Express. We have been proudly serving the Frankfort, KY area since 1901. Plumbing HVAC Licenses for both boiler work and fire protection. Industrial process piping Industrial service and repair Industrial new construction New installation and repair of fire protection systems HVAC installation and repair

HISTORY

Established in 1897.
Whitehead-Hancock Plumbing Heating in Frankfort, KY serves customers. We specialize in Radiant Heating, Pumps, Gas Logs, Heating. We are proud to have the following certifications and affiliations - Insured, Licensed. We accept the following forms of payment: MasterCard, VISA, All Major Cards, American Express. We have been proudly serving the Frankfort, KY area since 1901. Plumbing HVAC Licenses for both boiler work and fire protection. Industrial process piping Industrial service and repair Industrial new construction New installation and repair of fire protection systems HVAC installation and repair

ABOUT BUSINESS OWNER

I started in the family business at the age of 13. After many years in the field I started running the plumbing division of Whitehead-Hancock at the age of 26. At the age of 35 I bought into the business and am now a partner who runs the day to day operation of the business.

Reviews

Jeremy R.

6/14/2019

I called and was not shifted around and put on hold a bunch of times. I explained my plumbing issue in detail. I was put in the schedule for the following day. They were here earlier than I would have expected. The service call solved all of my problems very quickly, and at a price that was expected. No complaints. The man who made the repairs said he guarantees all his work and would come back if I wasn't happy. I would use this company again.

Joy D.

09/05/2016 12:00:00 SA

Called on a Saturday because my water heater was leaking all over the floor. A guy called me back, and kept saying, you want me to take a look at it? I can if you want me to... in a tone that clearly said, I don't want to be bothered. After he said that a few more times, when it was obvious that, yes! I want it fixed, I just said, I'll call someone else. I get that it's not fun to be on call or work on a weekend. I worked nearly every weekend for 28 years and spent many nights on call. But Dude...either do it or don't. Don't practically beg me to let you off the hook. This and a previous long episode of poor service has made me decide to permanently let Whitehead and Hancock off the hook.

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Whitehead Hancock Plumbing Heating & Cooling