Best Businesses in Lexington, KY

We have been using Mullins plumbing for years. Today Mark came out as we had a backed up kitchen sink and a leaking shower. As always he was helpful and friendly, and took care of the problems quickly. In the past we've used them and they always fix things at a very fair price. I never feel like they try to up sale me more than what needs to be done.  I will not hesitate to call them in the future with all of our plumbing issues.

The plumber who made the service call at our location was professional, friendly, and courteous. He explained what he was doing and answered all of my questions.

I would highly recommend this company again, anytime.

Mike really hooked it up. I had an issue with a bad drain from my kitchen that I couldn't snake and he located where the clog was in the crawl space under the house and gave me options on how to proceed. His recommendation was to replace the existing old cast iron pipes but said he'd be able to do just that one section so I could save some money. I'll definitely call him back as the need arises with any other issues. He's honest and good at what he does. What more can you ask for in a plumber?

Very professional amazing individuals. They took the time.out of their busy day to squeeze us in and we're super quick. I really can't express how much it meant to us they went above and beyond.you won't find anyone better ! 5 stars isn't enough . You won't be disappointed. Thank you so much

They came over and properly gave me a bid for painting and playset in the backyard. There was one minor issue, which they came over in a very timely manner and Fix. I'd recommend.  Easy to deal with and reasonable prices.

Dean and crew out in a vanity, toilet, replaced a busted pipe and fixed my ac capacitor.  These guys are the definition of a handy men.  They are fairly priced and treat repeat customers with respect.  They're always willing to take a call and help when available.  Thanks guys for all your hard work.

I recently got connected with Clog Busterz via HSA home warranty company.  They were called to fix a toilet that continued running after flushed, a faucet that dripped after being turned off, and the faucet on one of our tubs that started spraying water all over our basement.  

They showed up on Thursday May 24, 2018 to view what needed to be repaired.  One of the technicians called me to ask if he could have the busted TV that we had in our garage while I was at a conference.  He offered money for it initially and I told him $100, then he reconsidered and texted me to say that the pixels were busted (which I assume he knew before hand).  We let him take it for free.  

The tech also removed some of the hardware from our bathroom so he could find a replacement part for it.  My wife told him that we would need to wait a bit to have them come back to do the repair and figured it would also provide them with a sufficient amount of time to locate the parts that they needed to do the repair.  We didn't get a call back to confirm the date that we were expecting them to show up for the repair (04jun2018) while I had taken a day out of work to be available at the house.  So we called on 03 jun 2018 and were told that the technician who told us he would do the repair - whose name escapes me but has an 859 cell phone ending in 5724 - was not working on 04jun2018.  The woman we spoke with called my wife back later the same day to reschedule for 05jun2018.  

That day came and went with no plumbers showing up to our place.  We waited some more and then I called back on 10jun2018 at 7:32pm.  I spoke with the woman who answered the call for 2 minutes and was told that she would call my wife and I back to let us know what was going on with the repair/parts.  

Yesterday (11jun2018) I received an email from one of the reps from HSA home warranty that included the following:

I recently spoke with Terrica again from Clog Busters to ask details on why the service request was transferred. She made me aware the new technician that was assigned was unable to complete the job & also locate the part needed.

So in their own words - through the rep from HSA home warranty - they are inept.  But more importantly, after telling the HSA rep that they would return our hardware today (12jun2018) Clog Busterz showed that they are unable to do that without issue either.  

If you are looking for plumbers that aren't able to do plumbing repairs and will steal your fixtures feel free to call Clog Busterz, but if you don't want people to come into your home and steal your fixtures and then lie about when they will be returned to you call someone else.

The issue I was having was fixed, so that is why I gave a two star rating of my overall experience, but it was not without frustrations.
I made the service call for a slow draining kitchen sink after trying numerous things myself, including a manual snake, which just did not get the job done. I wanted a power snake and thus the call to the plumbing company.
Of course, when I told this to the plumber, he spent the first hour repeating several of the techniques I had already tried and on hour two finally got to the power snake, which I intended him to start with.  
The issue was fixed after 3.25 hours, which I am grateful, but after the plumber left, I found my crawlspace door open and at least five cigarette butts in my driveway where his vehicle was parked.
Call me picky, but I expect things to be put back as they were (crawlspace door closed) , I do not appreciate litter on my driveway (cigarette butts are litter) or paying for at least five smoke breaks in 3 hours and it was frustrating to watch the plumber in vane execute similar tactics that I used, essentially wasting the first hour.  Next time I have a plumbing need, I will try another company.

They are doing work next door and parked their truck in my yard. Not out of a work need but out of pure laziness because they didn't want to walk the extra 20 feet to the road. They drove in and out of the yard, messed up the grass and when nicely asked to move because I had taken off work to do yard work and mow, they just said no. They are unprofessional and rude and don't deserve a good review and if I could give no star I would ...