Best Businesses in Lexington, KY

Great company. Great customer service and affordable! The only place I will ever call when I have an issue! Trustworthy and dependable!

Logan came to our house last Friday to draw a gas line from our attic down to our kitchen so we can have our gas stove . He is polite professional and protective of your property while he works. I told him he is the only one contractor that I have seen that cleans up after himself as if I would have done. He said when he was training to be come a plumber his old teacher told him leave the house as if you have never been there. He cut the dry wall to the smallest possible cut so the damage would be minimal and also helped me patch the wall back. As you see in the picture. Pricing is very fair . He is punctual and communicative so you won't feel left out. A great craftsman and even greater human being. Thank you Logan

Plumbers are never cheap. Service One is no exception to that. They charge $85 an hour plus materials. But if you can't get cheap, you definitely want fast because that keeps the hours from getting out of hand. The plumber came out and was fast and efficient. He had the job done in less than an hour, and while I was still out a Franklin, it wasn't several Franklins.

This was the first time I had ever used Yelp's service for finding a business. It was super easy. I just entered the problem I was having, and three plumbing services were notified. Service One got back with me that night, within about a hour of my submission. Two other plumbing businesses contacted me the next morning. I went with Service One because they were so quick to get back with me, and I like businesses that respond quickly. Rates between the three were all pretty close, although Service One had the other two beaten by a small margin.

I really liked the plumber, Steve. I explained to him the problem, he immediately told me two possible solutions, and got to work. Luckily, the issue was a quick one to fix, and he had the job done in around a half an hour. He even explained to me a possible solution and cost to a separate issue I was having that did not immediately need to be resolved.

Billing is a little different with Service One. You don't pay the plumber. A bill shows up in the mail a day or two after the service. It's a little strange, as you don't know the exact charge until you get the bill after the fact, but was a minor issue to me. I would definitely use them again.

Awesome job!  Called early morning and he was able to come out that day at 10:15.  Fixed both problems:  a dishwasher not draining and and outdoor faucet that wasn't working.  Ended up being under $200 for both!!  Gave prices upfront and explained everything he did.

Called on a Saturday because my water heater was leaking all over the floor.  A guy called me back, and kept saying, you want me to take a look at it?  I can if you want me to... in a tone that clearly said, I don't want to be bothered.  After he said that a few more times, when it was obvious that, yes! I want it fixed, I just said, I'll call someone else.  I get that it's not fun to be on call or work on a weekend.  I worked nearly every weekend for 28 years and spent many nights on call.  But Dude...either do it or don't.  Don't practically beg me to let you off the hook.  This and a previous long episode of poor service has made me decide to permanently let Whitehead and Hancock off the hook.

Loved that they called me right away, they were the first to reply to my request for a quote.  Mr. Adams was very pleasant to deal with by phone and by texting me as this was the best way to communicate with myself.  I was looking forward to his in person quote next day and I had to cancel.  He left such an impression with me that when I am ready to finish my project he will be the first I call.  Thank you Donna M.