I got Mr Dragovic's company name and number along with a few other referrals from Menards. I'm ery glad I picked him.
A small metal ruler accidentally fell onto the power strip surge protector just as I was unplugging my cell charger in the wee hours of the morning. Sparks flew out of the surge protector and the metal ruler melted in 2 places. The surge protector had burn marks too.
I was thankful I wasnt injured. My power went off everywhere. I was really scared and the next day had a neighbor fiddle around with the circuit breaker. They couldn't figure it out.
I had no idea what was damaged or how bad the problem was going to be. I was worried about the state of my expensive TV and my electric recliner chair...
Mr. Dragovic answered my phone call right away. He actual tried to help me over the phone to see if I could fix my own circuit breaker problem and to save me the cost of the service call.
Some people I think may not have tried to help me on the phone.
I was so upset and worried at that moment I just wanted him to come over.
He made it to my place in less than 30 minutes. I was surprised he was able to come over pretty quickly the same day, late monday afternoon.
I was thinking I would have to wait until the next day to get any service!
He was wore a mask. He was very pleasant, personable and professional- as well as knowledgable.
He was right, there was a little sequence that needed to be performed in a certain way in the circuit breaker and it was not obvious. It was a little tricky.
(Perhaps if I had been calmer and in a better state of mind, he might have been able to help me on the phone. I think it is commendable that he wanted to try to help me without having a service call!)
He looked at the circuit box and got the power on right away, very quickly. He showed me exactly what to do if it ever happened again.
He didnt try to replace anything that didnt need repairing just to take advantage of the situation. (Being female and pretty unfamiliar with electric work he could have replaced the whole circuit breaker and charged me whatever...
I was prepared for the worst...)
He was a good guy and was very honest.
I will definitely use his services if I need an electrician for anything in the future.
It was refreshing to have a service person of any type who was honest and caring.
I highly recommend you give him a try.
