Malama Drains Rooter & Drain Cleaning

We needed an emergency situation on a Sunday cause one of our vacation rentals had 2 toilets back up.

Kaleo went personally down their and took care of the problem.

He had a flat rate quote and did a great job.

I told him he is now our go to Plumber.

A big Yay to Kaleo and his business.  You will not regret it!

Kaleo's now our go-to plumber!!! We had a severe shower/sink/toilet blockage we couldn't resolve on our own. We called Kaleo at 7am and he promptly returned our call at 940am. He was professional and attentive while trying to initially assess and diagnosis our drain issue over the phone. He was very flexible to our changing schedule and arrived right on time that afternoon. After further assessment of our issue in-person, he explained what he would do to attempt to clear the major blockage. Within 1 hour he was able to dislodge the major blockage with professional, heavy duty equipment, and his adept expertise. We'd easily give him 5 stars if he were a little cheaper.... But we know good plumbers are hard to come by. We are EXTREMELY satisfied with his service and plan to recommend him to family, friends,and colleagues.

ANYONE LOOKING FOR THE  BEST PLUMMERS?!!.....You Found them RIGHT HERE!!. :)....MALAMA DRAINS (Formerly known as Nelson's)!
Like their Company Name, They will Take Great Care of You!!

THANK YOU Kaleo&Son Kaleo for saving Us this NEW YEARS EVE 2019!!!!!

We can't Thank You enough for being Available& So Quick at 6:30pm on this NEW YEARS EVE 2019!!!
Especially with ALL your New Years Eve Family Celebrations going on and you still made it over to save Us!

We feel  SO Blessed to have found you guys under such extreme circumstances! Thank you for helping us clear our drains when they overflowed from both toilets and showers! What a nightmare it was especially on New Years but You came so quickly and stuck with us about 2 hrs and you and your son worked so hard to successfully clear our stubbborn and Very Old drains!!....Snaking from our rooftop (In the DARK&STRONG WINDS) to the street drain and to our Shed (along with ALL the noise and debris from the Fireworks)!!!

Thank you for Not giving up on it and working so hard to clear it all!!
Although it was such a stressful situation, we are so happy to have found you and your son so TRUSTWORTHY, RELIABLE&PROFESSIONAL!....And!!...REASONABLY
PRICED!!...Moreso than other Big Name Plummer's  we have used before with huge overpriced charges!!

We shared our Awesome experience with All our Friends&Family and they are happy to now have a Very Reliable and Trustworthy Plummer to go to!

Thank you from the Bottom of our Hearts!
God Bless you and your family!

Much Aloha&Blessings,
Holly&Charlie :)

Thank you for responding to my emergency plumbing situation. You were courteous, timely, and understanding. I hope for very good business in the future for you!

I called Malama Drains and Kaleo answered right away he was very polite and followed through with calling me back just like what he said.  He came to my house, checked out the situation I had going on with my shower got the parts then fixed it all in the same day.  I can not be more happy with the process and results....Thank you Kaleo, I will surely recommend your company to whoever needs a quick, reliable and affordable plumber.

Lifesaver!! Kaleo immediately responded to my text at 10pm. Of course, toilet overflows on a week night. We contemplated waiting until morning, but how do we get ready for school and work without being able to use the bathrooms?!! He was over shortly and got our pipes cleaned out. We were back to normal in a short time and no disruption to our morning routines. Super professional, prompt and easy to work with.

Mahalo, Kaleo!

We had an emergency where the sewer backed up at 11pm into the bathroom, these guys showed up within the hour to help!  They worked two hours, then came back the following morning and worked the entire day digging clear the affected section of pipe.  Awesome company!  I recommend installing a flip valve sewer relief cap outside your house so you can save the headache of cleaning your bathroom floor or worse.

Great service and friendly! Fast response time and gets the job done. I would definitely recommend Malama Drains to my family and friends.

My drain was backing up from my downstairs shower. Kaleo was able to fix the problem in less than 2 hours. Which included removing a toilet and pulling out roots from the drain. He was very reasonable and friendly. He was very trustworthy and I would refer him to other family members and friends.

That night that I called Kaleo, he was going to come out at 11pm. I told him it could wait  to the next day. He was very prompt.

Under new ownership from a family member. ***** Five Star*****

We had a nightmare of a drain clog @ 9pm at night.  I called this # only to find out that a person Kaleo had taken over this business in the past 3 years from a family member.

He responded right away.  At our house by 920pm.

Kaleo gave us a price, the started to work.  He started with the front toilet & could not find it, he then went through the sink & it still was not deep enough.  He finally went through the roof breather & unclogged our home.

He was more than fair on pricing.  Determined enough to keep going until he found it.  We had to give him more than he asked for because he was that amazing!

On the windward side, call Nelson's & ask for Kaleo.

prompt, courteous, and efficient service.  Very reasonably priced.  Our go to drain cleaner

Where to start? We've been customers for about 5-6 years and while Nelson ran the business we had no problems at all. Unfortunately, his grandson seems to have taken over and the business has taken a nosedive. Although Nelson comes along for service calls to help teach him the ropes, the work is shoddy. When we call for a follow up (because the original job wasn't done properly) they keep charging us anew.

The final straw? We had a leaky toilet fixed less than 6 months ago. It's leaking again so we called...and called....and called. Each time we left a msg with someone or on the machine and no one has called back. So don't bother wasting your time with this plumbing service - your money is better spent elsewhere.

Our shower drain was draining extremely slow (albeit due to a kids toy that went down the shower drain) and unfortunately, completely stopped working at the most inopportune time. I yelped for an emergency plumber and came across this listing. We called and Kaleo said he would be able to come out within the hour...on a Sunday night, last minute? AWESOME!  He made it to our place as promised, but unfortunately due to an accident on our road, he had to park a couple of lanes away and walk in with his equipment. He came with his son and both tackled the drain issue and were able to clear the blockage after about an hour or so.

We are so thankful for Kaleo and his son - awesome service, professional and friendly. They not only came out after-hours in an emergency type situation, but they walked a couple of lanes in with equipment and with no complaints. Beyond the business, it's admirable to see a father and son working together, teaching, training, and coaching. They were fast, efficient, and determined to get our drain fixed. Their pricing was standard for emergency/after-hours, but we gave a little more because they were worth it. We will definitely be calling them back for any plumbing/drain situation.

Thank you so much Kaleo/Malama Drains!

This past Saturday night our shower backed up while we had guests staying and we needed our sewages pipes unblocked, immediately. Kaleo and his son rushed over and worked so hard to save us from a terrible and disgusting situation. It was complicated and they diagnosed and solved the problem quickly. They are great guys and communication with them is excellent, they taught me a lot about plumbing! They do high quality work that you you don't usually see and their prices are extremely fair. We are so fortunate to have found them, they totally saved us, and I wholeheartedly recommend them for all you plumbing needs!

They called, gave a time window when they would come out. Did not show, did not call. Attempts to call them were unsuccessful. No response. Would not recommend.

We had a stubborn drain clog.  When I called our regular plumber and he turned out to be off-Island, he referred us to Nelson.  I called him and someone was here in less than 30 minutes!  The young man was fast, pleasant and effective.  He cleaned up after his job.  I have used some big name plumbers for this same problem in the past and have paid more than $200 for the same simple service.  Nelson's charge was $70.00!  Great!

Kaleo to the rescue!  Repeat customer, second time he came to get me out of bad situation.  Night before, raw sewage was coming up and out of the shower drain like a horror movie.  Family had to go Safeway to use their toilet.  I left message with Kaleo, and first thing in the morning he was able to come by, and snake out the drain monster.  Mahalo nui Kaleo for making time to help me out.  I highly recommend Mālama Drains, Rooter & Drain Cleaning

We had an emergency on Saturday night--toilet overflowing, tub filling up with sewage. Nobody else we called would come out. Kaleo and his son came out, diagnosed the problem, and had it all cleaned out within 45 minutes. Charged much less than a leading big-name plumbing company that came out and did the same thing several months ago. He also actually came into the house and looked at the problem, which the other company didn't do. Malama seemed more knowledgeable and also told us a simple solution to cover an exposed drain in the yard, which the other company also failed to do. Definitely saving their number and recommending to friends!

Recently had a plumbing emergency and contacted Kaleo at Malama at 6:30 p.m. when a couple other companies couldn't send anyone until the next day.  He arrived within the hour as promised.  They were so professional and kind.  They quickly accessed my issue, and went above and beyond and stayed well into the late hours of the evening to clear my line even when it proved to be extremely challenging.  Knowledgeable, hardworking, and more than fair/reasonable rates.  I highly recommend Malama Drains, and will definitely call them next time I need any kind of plumbing services!

Kaleo was great! Fixed my drain clog so fast and was very professional. Will use them again if the need arises again.