Rana A.

07/04/2022 12:00:00 SA

Holiday weekend and our main sewer line backs up. Which means no toilets or showers in the house. One call to Easy Rooter at 6am and they are here by 8:45am on 4th of July morning. Jonathan fixed and repaired it so quickly I still got to attend a holiday bbq.

Rob D.

3/20/2022

Jose was absolutely amazing. If it wasn't for employees like jose, I don't think a lot of businesses would be successful.

Jonathan M.

09/04/2018 12:00:00 SA

George did an excellent job. Dispatch was thorough and energetic on the phone. They had same day service and completed the job efficiently. I would recommend:

Michelle G.

8/16/2016

I made an appointment with the owner who was great on the phone. guillermo did an awesome job. He answered all my questions. He couldnt fix the blockage completely the first try and came back later in the evening to finish the job and didnt leave until 8pm. I thought I was going to need to make another appointment as I wouldnt have blamed these guys for not wanting to be working this late into the evening on a day when its 100 degrees outside. Their communication is great and their professionalism is top notch.

Jocelyn G.

05/10/2022 12:00:00 SA

Jesus was AMAZING!!! I had a leak that was dripping from the over fill in the tub down to the neighbors unit. He was able to detect and fix it. He was fast, efficient and very friendly!!!

Although they do not do drywall he was able to place the wall back in a way that I can use the putty to seal it. Will definitely use them again

Tom A.

01/10/2017 12:00:00 SA

Jonathan, Juan and George were all great guys to deal with. Super professional, clean and honest workers. Will for sure use them again!

Lorie M.

09/02/2018 12:00:00 SA

Booked an appointment with Easy Rooter though Home Advisor on a Saturday morning and my drain was cleared before noon. The cost was reasonable as well considering it was a holiday weekend. George was professional, courteous and fast. Definitely will use their services again.

Jim S.

10/05/2022 12:00:00 SA

Cesar was just wonderful! Very knowledgeable and very clean!! The replacement of our refrigerator shut off valve went just fine. Thank you again!!

Ava R.

01/07/2022 12:00:00 SA

I found them to be responsive right away. Crystal gave me a good service and was able to send out out Cesar within a half hour later. Cesar respectfully took care of my problem and made sure to protect my home and health.

I will call this company again when I need my plumbing situation.

Denise D.

4/13/2022

I just wanted to Thank Johnathan and the rest of the guys who worked so hard to give us a new Septic System and Leach Line! They are all such hard workers, they worked long hours to complete the job!
Jesus and Cesar thank you for all of the extra work you did for us! I would not hesitate to recommend Easy Rooter Plumbing for any future projects. Thanks again guys

Erica L.

3/19/2022

Crystal heard the panic in my voice and found a way to squeeze me in on a busy weekend afternoon! She also helped me maneuver thru numerous calls with my home warranty company and then sent Jose out to my home right away. It took some time but Jose patiently and methodically worked to clear up our main line clog. So thankful Crystal and Jose understood my emergency and responded quickly. Our home is back in business!

Art I.

11/07/2016 12:00:00 SA

Its been a long weekend!! My sink got clogged and cannot figure out what to do! Thank God i found them on yelp and Jonathan took care of my problem ASAP on a late saturday afternoon.. the service they provided me was phenomenal and they get the job done in no time and got me a awesome deal!!! Thank you very much

Carl F.

01/04/2020 12:00:00 SA

Went on Angie's List and received 3 contractor's contact information. Not 3 minutes after I received a call from them. I almost always go with the first company that contacts me so I made an appointment. The process went well but there were a few bumps in the road. Overall they did a good job.

Janet R.

8/14/2015

I called this morning because we were having an awful sewer smell in our guest bathroom and bedroom. This bathroom is rarely used so it caused the sewer to product an awful oder upstairs. Juan quickly accessed the problem and treated the drains with a solution that we will use as a follow up treatment monthly. It was extremely reasonable in cost which was a pleasant surprise. I thought I would have to wait until Monday because it was already Friday at 9:30, but they sent someone out within 2 hours. Very impressed!!!

Chris B.

06/02/2021 12:00:00 SA

We needed our water pressure regulated so their would be no future damage(LEAKS ETC..) in our pipes,they are a Fast and Reliable service, Jose was very informative, clean and professional. I would recommend them.Great Job!!!! A+++
From the Brophys at the fairways!

I will be checking into the Yearly maintenance
for flushing out the water heater, it sounds like a great price!!!! thanks again!!!! :)

Kirk S.

03/03/2020 12:00:00 SA

OK this might be a long review but a great review! I recently bought a condominium in Palm Springs one company came out couldn't fix the problem these guys came out and found the problem it was a major problem the sewer line was bad. These guys are the only guys to call when you have a plumbing problem John and his guys are professional courteous clean knowledgeable affective I cannot say enough about this company it was a big job. Yes it was expensive. But worth every dime and these guys are just fantastic they warrantee their work they come on time and they do a fantastic job. I only say expensive because it was a big major job 50 feet of sewer line. We are very satisfied .we had only been in our condominium a week and we had this problem so they came out and fixed us up that's all I Gotta say fantastic company!

Sal S.

10/21/2017

I had my water heater give up and called my home owners insurance company and they got us Easy Rooter to come out and check it out. We had Guillermo come out and diagnose the problem. Turns out we needed a new water heater. He was very friendly and polite and took care of the problem hassle free. From talking to our home owners insurance to the installation. I would recommend this company to anyone and would keep them on my calling list for any plumbing issues. Special thanks to Guillermo who took care of us. Thank you Easy Rooter!

Hill C.

05/10/2019 12:00:00 SA

JR came out to my house to fix a broken valve on a shower faucet today and I had to share what a great job he did. I had contacted several plumbers, or should I say, left messages for several plumbers with no response. The dispatcher at Easy Rooter told me they were busy but that they'd get out by 7 PM. That made sense as it was already 3:30 PM because the visitor who broke the faucet didn't even have the courtesy to tell me. JR got to the house around 6:00 and identified the part. I said it was late and he could come back the next day. He had noticed that my elderly mother lives with me and he said he wasn't going to leave us without water overnight. JR went and got the part and wrapped it up even though he didn't finish until 8:30 PM. I'm telling you this company and this technician were great. It was fast, fixed right and warranties for 30 days. Hats off and 5 stars to the team at Easy Rooter. Thanks guys.

Gil Y.

5/24/2022

Cesar was highly professional, knowledgeable, and friendly. He was able to root cause my plumbing issue and clearly explained to me what my options were. He did the repair effectively and efficiently. I don't look forward to my next plumbing issue, but I know who I will call.

luis v.

5/28/2019

They were able to get a technician out to me the same day I called. I spoke with Jonathan over the phone and he was quick to give me a call and let me know the availability of when I would be able to get help. The technician Ricardo was polite and professional when he arrived and was able to look at my sink and immediately find out what was wrong and fixed it. Will definitely call them again when I have another issue.

Paul M.

5/18/2015

Great job, they arrived as scheduled, were dressed professionally even wearing booties over their work shoes. They diagnosed the problem and quickly fixed it. The job was done professionally at a very fair price. We will definitely use them again as needed and will recommend to friends.

Kimberley K.

06/03/2019 12:00:00 SA

Ricardo is the guy that was sent to me. Arrived quickly, if coming from Banning, 35 mins or less is pretty darn fast.

A+ stars on being:

Prompt
Friendly
Accommodating
Knowledgeable
Getting the job done properly (as far as I know)

Not sure how badly one could get it wrong when you have to snake the main line that goes into your house. Plumbers are supposed to have this type of equipment on hand and it really shouldn't take a long time, especially if its a small house, which it didn't.

Loved Ricardo's enthusiasm for the profession that he has chosen. Excellent salesman. Sales Pitch was perfect.

Knowing what I do know about his industry/trade, I'm probably the WORST candidate for any construction worker. I listen to what they have to say, but I KNOW BETTER.

$350.00 I was charged for a job that should have been $180.00 tops. The sales pitch is that they will roll the $350.00 into the next job that they will do for you at the tune of $3800.00.

Same old sales pitch, just a different company.

Did I pay the $350.00?? Yes, because I just wanted to get it done and be DONE with it.

Selena B.

06/04/2020 12:00:00 SA

In January, we started having problems with our washing machine drain backfilling water after the wash cycle and during rinsing. I looked up plumbers here on Yelp in my area and decided to set up an appointment by sending a message to Easy Rooter here on the platform. I saw that the reviews were very positive. I received a text message response very quickly to arrange an appointment. One of their plumbers came out and quoted us a decent price, giving us insight into how our pipes should've been installed to include a trap that we can put a snake through to unclog in the future. Fast forward to May, because it took convincing my boyfriend that we should get the work done for the quoted price, they came back out on Memorial Day. I was surprised that they were working, but Ricardo came out and got right to work, cutting the pipe, using the snake to remove some black, sticky, greasy, material from the pipe. We ended up getting the Hydro-jetting, to spray high-pressure water through the entire pipeline because the snake couldn't reach everything. He then put hot water down the pipe and a plumber-authorized solution, to cut any additional buildup. It took him about three hours because our pipe was backed up from years of usage. By the end, our pipe was fixed and ready for our new washer and dryer the next day. We haven't had anymore problems so far, but if we do, I will be calling Easy Rooter again. By the way, before they came out, I cut open the wall to expose the pipe and used a Drain King to blow out the pipe, but the blockage was obviously too deep in the pipe to reach. They negotiated with us on the price and gave us a reasonable price. Their hotline assistant was also professional as well, giving us the next best time they had available. Ricardo and his boss, JR, were dressed professionally and very personable, knowledgeable on plumbing.

M G.

01/07/2015 12:00:00 SA

Professional is the best way to describe this company. Juan and Jonathan are courteous, professional, trustworthy and friendly. On our 2nd day in our new home our bathroom basically blew up. Water coming in from under the toilet, dirt and muck coming up from the drain in the tub. Called the home warranty people and were so lucky for us they sent Easy Rooter. What we hoped would be a quick snake turned out to be a huge plumbing job. When you don't know the contractor it is easy to be weary. Especially after they put a camera down the drains and tell you that it all needs to be replaced. The house is a 1955 slab house which means all the plumbing is under the slab. This was a huge job. They clearly stated what needed to be done. They gave us a price and we checked with a friend who is a Master Plumber and he said it was a fair price for the job. When they did the work most of the pipes were denigrated with roots running through them. They had to dig 4 foot trenches in the middle bedroom and outside.They did the inside as unobtrusively as they could. The work was more than expected but they stayed with the initial quote. They did a great job! After they were done besides missing tiles you would not known that they were there nor the extent of the work they did. Same for the outside. I highly recommend them for any plumbing problems you have. I also spoke to my Master Plumber who lives in West LA and works on my father-in-law's apartments.I told him him of the work they did. He said any work he hears of in the desert he will recommend them. If you have any plumbing problems use them, they are trustworthy and the best!

Peg G.

4/16/2022

Jesus was the employee that saved the day! He was knowledgeable, informative, respectful of our home and extremely polite. If Jesus is the product of Easy Rooter's training, keep up the good work. Your company is turning out valuable employees that understand their job. I would recommend this company and in the future will request them for my plumbing issues!
Peg Gallo

Melissa C.

8/31/2023

I never had septic tank serviced with hydrojet, so I didn't know what to expect, but I tell you what, Jonathan and Cesar were very professional, knowledgeable and just simply nice. They knew I was in a tight spot and didn't try to take advantage at all, even offered extra services at no charge. They took the worst situation (for me) and left me confident that they would handle it. I wasn't even home and they sent me pictures and kept me updated, I'm happy to say we are good now! They turned the worst mess into a functioning system. I am grateful AND they moved things around to perform this emergency service for me. I won't hesitate to seek them again if needed, but they told it'll probably be a long while before I will because of the quality work they did. I'll take that!

Gil S.

5/25/2019

Jonathan responded quickly (Memorial Day weekend) and JR (Everardo) and George came out quickly, provided a fair estimate, and completed the work without problems. Friendly, professional, knowledgeable guys, and great experience all around--will definitely call Easy Rooter again for future plumbing issues.

Alice W.

12/14/2021

Easy Rooter was the company assigned by our Home Warranty when our 50gal water heater broke and leaked all over our garage drywall. Our technician Jose Canizales arrived promptly, worked quickly and diligently through the evening hours to make sure we had hot water that day. He was thorough, professional and communicated through the entire process. We will be using them again and would highly recommend their services.

Deborah R.

06/11/2023 12:00:00 SA

Very professional and dedicated to providing the best service. Have used them for BIG and little jobs and receive the same level of service for all.

Dennis O.

9/29/2020

I asked for a quote to installed a regular toilet on the second floor of my condo, I have the toilet, they quoted me $589.00 for install and haul away, apparently they DO NOT want to install toilets. Thats OK I have a guy for $199.00, licensed plumber.

Crystal J.

10/04/2018 12:00:00 SA

Found out my water heater was just pouring water out. Called and Raul showed up the same day and diagnosed the problem almost instantly!..I could have gone with replacing what was broken but considering how old the water heater was and lack of hot water, went with replacing the entire water heater. (Ouch) But Raul made sure to communicate during the entire process which was awesome! Definitely found Rooter/Plumber to use in the future!!
Also had a Halo system installed ran into an issue that had to do with my house but again kept communicating and letting me know about the next steps. It turned out be be an all day job (literally) and glad both Raul and Jonathan had the patience to get everything done. Thank You Guys Again!!!

Mary C.

12/22/2020

Ricardo came out today and I got awesome work from an awesome guy. I don't usually do reviews but this person and this company deserved some yelp respect. Highly recommended

Capitán J.

3/27/2017

I called them this morning to schedule an appointment, they showed up on time and took care of my plumbing issue. George was the technician, he was super friendly and very professional. He was able to pinpoint the problem after a quick inpsection and was clean about his work. He wore booties inside my home and layed out rags so as not to make a mess. I highly recommend this company to anyone in need of professional and clean work. Thanks again George

Rebecca T.

7/14/2017

Calling Easy Rooter was a good decision. George arrived right at the scheduled time to fix my leaking toilet. After he assessed the situation he recommended that I should replace it. I asked him if he could also look at my shower even though that was more work than I had scheduled, he was completely fine with that. He also talked to me about government programs that would assist in replacing all of my fixtures by spreading the costs to my property tax. He also told me how I could correct the water quality of my house with a Halo 5 water filter. All in all, he replaced my toilet, shower cartridge and shower control plate in four hours (I had a lot of hard water build up and cartridge he needed to shop for) for $700. I will keep researching water filters the Halo is a bit out of my league. It was a good experience and I am glad that I called.

Bobbie M.

7/15/2016

Ben, Juan & Enrique were true professionals & hard workers.
They answered all of my questions so that I could understand & showed me what was wrong & what they were doing to fix my plumbing problems.
I had a rotted pipe, septic tank with roots inside to which Juan & Enrique cleared out.

Chris O.

06/06/2018 12:00:00 SA

Seriously.!.?.
Do not call this place., I had called him after another plumber had clogged my pipes. And the guy came out and started snaking the front pipe out to the curb but, the clog is inside the house so I'm not sure what this guy is he been doing or if he's trained at all. This is ridiculous I'm going to have to call the manager because it seems like the service guys out there have no idea what they're doing. And trying to charge me for stuff that is not needed. Total hack jobs
All that was said is true and not a bully John C, just calling out what I see. So

Marshall T.

02/09/2019 12:00:00 SA

I needed what I thought was a repair to a shower valve and handle. What I got was a great explanation of why I didn't need it. Honesty, integrity and friendly service is what I received and best of all Juan showed up 3 minutes early. Since there was no work to be performed, there was no charge. Can't beat it.

Arasely R.

6/21/2018

This is my second time using Easy Rooter Plumbing and they will definitely be my to go plumbing provider. Great professional service, fast response and very informative. Thank you Jorge !!!

Emily K.

07/07/2016 12:00:00 SA

Easy Rooter truly showed a high level of professionalism and care. Ben came over and replaced all three of our bathroom sinks. One of them had been in need of replacing for a long time and he gave us advice on how to clean some of the staining that had developed prior to installing the new faucet. He always kept us posted on what was going on and any concerns that my have arisen. He went out of his way to make sure all of our questions were answered. The most important part of this experience was that he made us feel very comfortable and I felt that we were given a very fair price. We have definitely found our go-to plumber!

Samantha G.

8/24/2020

Highly recommend this company! Jose C came out to our house and fixed our leaking outdoor faucet. He was very professional, honest, and was able to repair it the same day! We will for sure be calling Easy Rooter and requesting Jose for any additional plumbing issues we may have.

Cathy M.

07/03/2015 12:00:00 SA

We were suppose to have a party at our house on Saturday when out sink broke Friday evening. In a panic we called easy rooter. Instead of taking advantage of the situation, coming out that night and charging after hour fees, they offered a discount to come out Saturday morning AND assured they would have it repaired long before the start time for our party. Jonathan showed up Saturday morning right on time with a great attitude and very professional appearance. Shortly after arriving, he discovered what was suppose to just be a new sink install became a leak repair too. Nevertheless, Jonathan fixed everything and kept the repairs at a reasonable cost and was done in a timely matter. Don't waste ANYTIME with ANY other plumbing company's! He also took the time to give some needed recommendations on a bathtub faucet we had had questions about! Great service, EXTREAMLY knowledgable, and professional

Minh H.

03/09/2023 12:00:00 SA

Had a clogged plumbing issue on rental property with tenant claiming I needed to drain the septic tank. Easy Rooter sent out technician Jose to snake the line and do a camera inspection before deciding if it needed draining. Very nice and honest folks, found tenant caused clog with excessive wipes and paper. tank was fine and only charged me for snake and camera. overall great experience during a bad situation.

J. Robert M.

11/16/2018

Prompt, friendly but found the pricing structure somewhat exorbitant for changing 2 angle turn on/off under powder room sink. Flat price of 489.00 which took about 15 minutes ( excluding the trip to Home Depot to buy parts). Not sure why not itemized invoice with parts plus labor not provided. I agreed since all water was turned off to house with guests arriving this weekend so no opportunity to shop around otherwise I would not have accepted without a comparative quote. Faucet still not working since told they could not obtain part for the split hose. Wanted additional 95.00 to remove faucet. Ordered new faucet to replace existing but will have another plumber install since they could not provide a quote to replace the existing with the exact same faucet but new. Really perplexed why an estimate could not be provided. Guess I like more transparency for breakdown of charges to know how pricing structure works. I had used easy rooter in 2015 and again in 2016 so called them for this issue. Felt they were priced fairly but this time I feel I was really overcharged with no explanation as to why so costly.

Kathy T.

2/20/2021

We were very impressed with the service we received. What started out as a call to have a yard drain cleared turned into a much more difficult and time consuming job, because our drain line was hopelessly blocked by roots that could not be removed and the line required excavation and replacement. Jr. and crew arrived on time and worked extremely hard to complete the job in a timely and quality manner for a reasonable price.

Teresa Z.

06/12/2014 12:00:00 SA

I highly recommend Easy Rooter! I had two other companies come out and snake our line but the line kept backing up. I called Easy Rooter at approximately 8:30am and Jonathan was here by 9:15am. He was very professional. He even wore booties when coming into the house- so that he would not get mud or dirt in the house. Jonathan ran the camera and determined the problem was a crushed pipe. He gave us a very fair price and he fixed the problem the same day. I am the Director of Operations for a resort in Palm Springs where we also have a homeowner's association; not only will I be glad to use his services, but I will highly recommend his services to our members and homeowners. Jonathan was very professional, clean cut, and explained everything to us. I even trusted him to work at our house when we were not home!! By the time we came home the work was completed! Thank you Jonathan for your professional service!

Matthew K.

04/09/2020 12:00:00 SA

Great company to work with. The appointment was set for a certain time and he showed before the scheduled time. Richie did an amazing job. Very helpful, knowledgeable, and professional. He kept me informed the entire time of what was going on. By far the best plumber and plumbing contractor I have ever dealt with. If you need something done immediately, at a fair price, and done correctly, give them your business. Thank you again!

Sedna M.

01/06/2015 12:00:00 SA

Clean, well dressed, professional, and honest. I am a single woman and easily be taken for a ride by a plumber. Jonathon broke everything down to me in terms that I could understand, taking his time with me. Clearly there are good guys that do good business with integrity.

Fear N.

10/28/2016

Great service amazing clean work Ben, george and Enrique really explained the problem and solution for me. Great price on the job , and I would really recommend this company for all my plumbing work going forward in the future thank you again

blak b.

8/21/2019

2nd time using Easy Rooter. Received a prompt call back from Jonathan, honored his warranty, which is admirable in this business, lots of shady plumbing companies out there. I'll definitely be adding Easy Rooter to our list of reliable vendors.

Tambra L.

06/01/2023 12:00:00 SA

Once again, Easy Rooter Plumbing and Drain Cleaning did not disappoint. It's comforting to know that you can call a service company and their consistency of excellent work is something you can count on.
We had two Cedar trees removed recently because of the plumbing damage they continued to cause on our property. The part of the sewer that is closest to our home was showing signs of needed repair.
Several years ago Easy Rooter took care of the sewer line that was on the front side of our property. It's still working very well after 6 years.

This time it wasn't a simple task to just dig up the dirt to access the sewer line. There was cement to remove, very large tree roots to remove, and old sprinkler pipes to remove. They replaced old plumbing that was connected to our laundry room and a bathroom.
After scheduling for them to do the work a week in advance, they changed the schedule to accommodate us for the following day. The reason they did this was because our shower backed up that very night.
Jonathan was at our home the next morning to discuss what they could do in full detail. I so appreciate that Jonathan took the time to spell out everything. When his employees arrived he introduced the guys who were going to do the work and then took them to where the work was to be done. I was pleasantly surprised that this whole job was done in one day!
Jonathan has a kind and gentle demeanor. I can see why his employees bring that same attitude to work. Easy Rooter Plumbing and Drain Cleaning is the only company I will call because I can trust that they will do what they say they will do, they clean up everything and treat my home like it was their own. This is very important to me because it's so difficult these days to get reliable and efficient work done without feeling like you're being taken advantage of. Thanks so much Jonathan and the Easy Rooter family.

Margarita N.

03/02/2016 12:00:00 SA

They did it again!!!!!!! Antonio and Dilen came out and worked there hardest on getting my master tub, shower, and toilet working again. No one looks forward to having plumbers come into there homes much less paying the high bank breaking prices but i look forward to Easy Plumbing coming over. When I call they are here next day. Their customer service/dispatch is kind and works with my schedule. They are always on time. No matter who they send i can except the same clean curteous customer service driven plumbers. I have had the pleasure of meeting 4 of then including Jonathan. Jonathon is very hands on with his company by making sure each of his customers are satisfied and works with his customers with pricing. Thank you again Jonathan for your help.Christams can go on. God bless you and your family this holiday season.

We just bought a house didn't know what to expect but first thing that happened is our plumbing was out thank goodness easy Rooter was there they help us with payments and took care of the problem with such clean and courteous Service won't call anyone else

M S.

01/12/2023 12:00:00 SA

Never have I rated a business from a 5 star previously to a 1 star, but today it happened. We used this company a year or so ago to install 2 toilets. Due to moving to a new house. The current toilets are super low and we're not young people that can drop down a foot to use the restroom. So we called out Cesar from this company. He arrived and was shown 3 items to give us a quote on. We were floored at the price he gave. I asked him rather than give us s flat price, I asked him what their price is for a plumber per hour. He ignored my 1st request. After a few minutes I ssked him ag as in what his company charged per hour. He said. I'll have to check with my manager. I thought WTF, are you serious. He could not ,or would not give me a straight answer. I would never deal with a company that hid their per hour price. That infuriated me. Last time we were told a price, we haggle a bit for a flat rate that was approved by his manager and he installed 2 toilets on an agreed on price and did good work, was friendly and did a good job. This time same guy. Same company. Seems he forgot what a plumber charges per hour. Buyer beware. On the cliff of being dishonest. Won't use again. Paid him his $85.00 fee for a quote for coming out and he left.

Richard W.

2/25/2022

Easy Rooter sent out Jesus Ochoa on the same day we called! We called in the morning and he came about 4pm. We used their 79$ dollar special and luckily he found the clean out under our kitchen sink. He was very polite and efficient. No other charge. We were so glad he came out that day as the sink was unusable. We gave him a 20$ tip

Kimberly O.

10/08/2022 12:00:00 SA

We have been throwing money away for over 2 years having different companies come out and do quick fixes on our poor drain system.

All of the hydro jetting, cutting roots, and unclogging would only work for days to months before the issues would start again. We looked for more long term solutions that wouldn't break the bank and had multiple plumbers give us the run around.

When Jonathan reached out, his professionalism and readiness to have his team out here at a reasonable price really struck us. His team arrived on site a half hour early and ready to work. Their camera equipment was high tech and the problems within the pipes were visible. They worked carefully not to damage any existing drains while getting to the root of the problem (the roots).

In just a few hours they were able to remove damaged pipe without entering the house, and clean/clear out the pipes through the house while installing a new clean out.
We enjoyed learning the route of the pipes in the house and more about the existing damage/repairs needed to make the house functional.
The price was fair and Jonathan set realistic expectations for the upkeep. We look forward to working with this team in the future on non-emergency projects.

Greg L.

05/01/2018 12:00:00 SA

George was awesome! I did a request on yelp and they were here within two hours! George was fast, efficient and friendly. George also was very reasonable on his price. So glad to have my toilet back! Lol

J G.

1/23/2020

I was referred to this company from one of my church members, and I have to say that they are awesome. On time, and very personable in meeting my needs for the water pressure issues we were having. It's rough when you'll in the shower and someone has flushed the toilet. LOL. But thanks for being honest and having his staff to do an excellent job.

Jonathan and his staff (George) being very professional, they answered all my needed questions. I really felt good when they saw that I had a tank less water system for this house. Not knowing much about them, they brought it to my attention that it should be flushed yearly. In researching this, yes this is true. So I do believe I will have them back for that job as well.

Again thanks Easy Rooter Plumbing for helping me out.
Bravo, and keep up the great job!!!

Noreen H.

01/02/2017 12:00:00 SA

Very quick in responses, bit of a miscommunication at one point, but they were on it quickly and took care of my leaking sink quickly. It was a bit expensive, but all repairs seem expensive these days. Would not have a problem using them again. Thanks guys :)

Jon A.

10/25/2019

Was referred to Easy Rooter due to having a sewer liner put in the liner overshot a connection and blocked a Y connection. After 2 clean outs and finally diagnosing the problem, Easy Rooter, Jonathan, came and offered a solution to tearing into the slab. No one else could do the job without tearing into the slab. He utilized his massive machine to bore a new hole into the main sewer from the blocked Y connection. Jr and Jonathan arrived on time and started started the job promptly. By 4 pm they were done and had the sewer flowing again. Even sent the camera down to show me their work and that is was completed as promised. Highly recommend this company. Thank you.

Erin C.

03/12/2018 12:00:00 SA

George was amazing! Very friendly, explained things very well, and got our toilet unclogged! Will definitely use East Rooter Plumbing again.

Allen H.

10/10/2018 12:00:00 SA

I found another plumber who was able to do the same job for much cheaper than what easy rooter plumbing was charging. I understand that it's a business but to mark up their costs so high for a relatively easy fix is just inexcusable.

Rick L.

6/17/2017

Guillermo came down on a hot Saturday morning and fixed my leaky yard faucet for a very affordable price. I also had a leaky sprinkler backflow valve - he checked it and adjusted it for free. He easily could have charged me for that or pushed unnecessary parts & service. Other businesses on Yelp were going to charge me $45 just for coming over. Easy Rooter's initial visit and estimate were totally free. Now that's amazing customer service! I don't often give five-star reviews but Easy Rooter gets an easy five-stars!

Rosa P.

9/28/2018

I started a DIY replacement of the faucet in guest bathroom after taking a class at Home Depot. Should have been simple but not...I called Easy Rooter. The receptionist was friendly; made an appointment for the next morning. Raul arrived early; was very courteous and professional. He explained what needed to be done and replaced my faucet quickly. He even replaced a shower head, and cleaned my drains although it wasn't part of the contracted service. Then he cleaned up after himself. I didn't give a 5 star because I felt the cost was still rather high even with discounts. However, I'm very pleased with the work done and will not hesitate to use their services again. Thank you Easy Rooter!

Raquel P.

01/09/2017 12:00:00 SA

Juan was very honest with my options. Very good, quick and efficient service. Kimberly kept me updated with Juan's ETA. I'm glad I went with them.

Patti H.

10/10/2019 12:00:00 SA

RIP off! They charged $3,900. to run a pex line on a 800 sq ft home. To top it off they only changed the hot water line and did not repair the drywall holes. I paid Care Plumbing $3,796. to change over to pex on a 1,600 sq ft, two bath home. They did a marvelous job and repaired the stucco and drywall.

Called Easy Rooter for a estimate to replace a water pressure regulator. His bid was $1,300. I had a retired plumber friend call him. Easy Rooter called back after speaking with my friend. He had a change of heart and could do the job for $950. What??

In a matter of 30 minutes he lowered his price $350. I told him I was going to get another estimate. Well, I'm here right now and can fix it! I ended up paying $545. with another company. Now, I know they made money at charging $545. Easy Rooter is not an ethical company. They ripped me off on the pex piping and tried to do the same thing again. Easy Rooter had no problem quoting me $1,300. which was about a $1,000. profit.

Monica D.

03/01/2022 12:00:00 SA

Lifesavers!! We had a main line back up and needed it repaired, we don't have a visible drain so the problem needed to be dealt with through the roof. Our home warranty didnt covered the problem, but Easy Rooter was really great at fixing everything. Jesus and Alex were prompt to arrive and very professional. Jesus took the time to explain what he was doing so that I could understand and our problem was fixed quickly. I would recommend them and will call again for plumbing issues.

Melanie C.

05/07/2019 12:00:00 SA

If I could give this company more stars I would. Jonathan, the actual owner, responded immediately upon requeat. He was very personable, honest, reliable, and helpful. He helped me get financing for an emergency plumbing matter that occurred 1 week after I purchased my home.

His team re pipped my entire home and it was done professionally, proficiently, and passed the city inspector first time with flying colors.

I highly recommend this company. You wont regret your decision.

Erick B.

9/26/2021

Had a fill valve break on a toilet early in the morning on a Saturday. Jonathan responded to my Yelp request within minutes and Jose came out two hours later. Jose immediately identified the issue, fixed it quickly and even referred a water damage restoration company. Both Jonathan and Jose provided fast, transparent and reliable services. The fact that they were able to address our issue so quickly, last minute and early on a Saturday morning was amazing. Highly recommended for any plumbing needs you may have.

Bryon T.

11/20/2020

Had a leak under my driveway and these guys were great to work with. Very responsive and reasonably priced. I would recommend and use them again.

john m.

05/09/2022 12:00:00 SA

Everything worked out as planned. They were on time and Cesar was very professional and courteous.

Hank O.

7/15/2017

My mother used Easy Rooter and had a great experience, but she does not have a Yelp account so I said I would post for her. Here's her post.....

Jonathan from Easy Rooter should get 10 stars not five he was on time very nice professional and since it was a very easy fix just 10 minutes he did not charge us at all

Kristin S.

06/03/2020 12:00:00 SA

Thanks to Jonathan and crew for efficiently fixing issues with our water heater, pipes, etc due to hard water and calcium build up. The hard water out here poses lots of problems. Jonathan and his crew came out and installed a new water heater for us, and when some additional issues perished, Jonathan came out the next day to address promptly. Would highly recommend this team to anyone looking for a professional plumbing crew in the area.

Karen D.

10/25/2014

I had a water heater fail on me yesterday. Juan and Jonathan made sure that I had hot water today. They are very professional and thorough. I would recommend them for any of your plumbing needs.

Rudy Z.

9/15/2022

Jesus was awesome gave me all of my options.He was very professional and he tripled checked he's work before he left felt very at easy will recommend and use them again.We thought the water heater need replaced was making a loud weird noise but there was just a leak of water going into the basin .

Manny P.

02/05/2020 12:00:00 SA

I had an issue with my shower valve as I had attempted to fix it after experiencing a lukewarm water flow. George came out within a few hours of contact and did a fine job of fixing the mess I created. Very professional and explained everything every step of the way. Next time I have a plumbing issue, guess who's at the top of my list? Thank you.

Chris-N-Becky I.

6/28/2022

Jose came out at 7 pm and worked until 10 pm. He was very friendly and knowledgeable. He was patient with our issues and took the time to diagnose and fix the problems. We would HIGHLY recommend him. He was clearly interested in solving our problems, not about what time it was,etc. All of our plumbing problems were resolved. We would HIGHLY recommend Easy Rooter and Jose in particular. He always kept us informed as to what he was doing and welcomed us looking over his shoulder. Clearly the company and Jose deserve 5 stars.

William C.

3/16/2017

My wife and I were in a difficult situation tonight when our bathtub sprung a horrible leak. It was a rough day for us until Jonathan came through and took care of the problem in a kind, thorough, and professional manner. I would HIGHLY recommend Easy Rooter to any and everyone reading this review. They are an honest company who does quality work for a fair price. If you need plumbing service, do not hesitate to call them.

Ralph B.

01/12/2017 12:00:00 SA

Enrique was PROFESSIONAL, CLEAN, COURTEOUS, and got the job done in no time. Will definitely call again. The price surprised me a bit because it's less than half of what I was quoted from other local plumbers. I also didn't wait long for him to arrive. Great job guys!!!!

Richard N.

9/30/2021

Cleaned a floor drain and installed a toilet and did a very professional job.

Wesley S.

1/30/2021

Outstanding work, I'm very satisfied with the job performed, thank you for going above and beyond! Will definitely contact again for future projects. Thank you very much!

Kimberlee Z.

8/31/2020

We were referred to this company by Old Republic.
They had set an appt for early in the day, unfortunately they were running behind schedule, but I was extremely grateful that they still managed to make it late that day. Jose C. was really helpful and professional. He explained everything he was doing along the way, and even though it was late, he asked if anything else needed to be looked at. We were able to add the bathroom drain to the same service order. Will definitely keep them in mind for future service needs and would recommend.

Ellen F.

2/24/2023

Easy Rooter Plumbing went the extra mile with our toilet replacement. We were very particluar about the toilet model and apprehensive about making changes that we have to live with for years. Cristal was patient and supportive during the process. Cesar's installation skills were very impressive, pays attention to details, and thoroughly cleans up. Job well done.

Simon C.

4/18/2022

Thank you Johnathan and Jesus! During our home inspection, the toilet was recommended for service. My wife and I tried to fix it ourselves but unfortunately the problem was not resolved. However, through a trust worthy friend, he suggested Easy Rooter Plumbing. I made contact with Johnathan and knew in my gut I would be in good hands. Jesus reinforced that upon his arrival and services. He explained what he did and took care of this somewhat of a burden. Thank you Jesus for your communication during the process and also for fixing the issue with the slow leak under the kitchen sink. You guys are blessed and are a blessing. Godspeed.

Francisco V.

2/18/2019

I was very happy with the plumbers they were very professional, helpful and did quick service. I would definitely recommend and use their service again.

Amy C.

12/07/2018 12:00:00 SA

Such professional, courteous and skilled plumbers. What an awesome company! I love Kimberly who handled my calls, and the plumber Raul who came to my house did a great job. My kitchen drains are unclogged and I couldn't be happier. It is so refreshing to have not only great service but also such nice people too!

Samantha M.

9/15/2021

We had a pipe that suddenly burst behind our fridge, we called our home warranty company and they recommended Easy Rooter, the best recommendation we have had! Jose was kind, polite, and extremely helpful! I called on Monday afternoon and the issue was fixed within 12 hours! He was able to help keep me updated, brought all of the needed supplies/parts, and even gave us a great contact to a contractor to help us with the rest of the damage! Not only is their whole staff extremely helpful but they are very nice and professional!

If you have a leak or any plumbing needs these are your guys!

Thank you, Jose, and the whole team at Easy Rooter Plumming & Drain Cleaning you are truly the best!

Tori V.

1/22/2020

We had an excellent experience with Jonathan and his staff, JR and Jose. They were incredibly professional, took extra time to be sure we understood the problem fully, and worked quickly and efficiently to remedy the situation. After having a less than desirable diagnostic from another plumbing company, Easy Rooter responded immediately to our request, coming to our house the same day. Jonathan and Jose took the time to figure out exactly what was going on and immediately began work to fix the problem. They worked late into the night to be sure our sewer line was functional before leaving. Jonathan, JR, and Jose were also very detail oriented and aware of the small things like being mindful of any dirt or debris where it should not be. Would highly recommend and will use again in the future if ever needed.

Amber L.

2/24/2020

Had a mowing accident and cut a pipe open and flooded my backyard. Called all over for plumbers available and no one was until I found Easy Rooter. They said they would send someone right over and they did. J.R. was very professional and knowledgeable and fixed the leak quickly and didn't cost a fortune. I'll for sure be using easy roofer again.

Patrick W.

12/05/2022 12:00:00 SA

I had a busted garbage disposal and Easy Rooter responded right away and was able to get a technician out on short notice. Jose arrived, explained the issue and was able to make the fix quickly and without a mess. They had all the supplies on hand so we did not have to wait long. Thank you.

La Tanya S.

03/11/2021 12:00:00 SA

Outstanding customer service,professionalism from all employees,they know there work ,they deliver top of the line promptness,always on time,they keep you informed on the work,they go the xtra mile,Junior was the one that helped me ,outstanding person,staff is great,thank you Ease Rooter Plumbing & Drain.

Rita B.

9/25/2022

The two guys who came were Efficient and knowledgeable. This was definitely a job I could not have done myself. A bit pricey but they left to go get parts and put in a couple of hours work. I would totally use this company again.

Kellsea S.

3/21/2023

My dishwasher line wasnt draining properly (due to a kink apparently) I called yesterday and they had someone out to me this morning. His name was Jose and he was super kind and informative. He replaced the hose and fixed it quickly. Will definitely use them again.

C C.

5/28/2015

We were having a main line problem, and as is typical, having some communication problems with the Old Republic Warranty service desk. After we got Hydro-Jet approval from them, they sent out Easy Rooter. Unfortunately, the warranty people didn't communicate well with Easy Rooter, and when Juan from Easy Rooter arrived, he didn't have the Hydro-Jet equipment with him. Juan assessed the situation, called the boss, and drove all the way back to the office to get the equipment and return to our home. (60 miles round trip) Did I mention that this was at about 5 in the evening? Juan is the consummate professional, and did a fantastic job. This company is the most professional, honest, knowledgeable, and competent plumbing outfit in the inland Empire. Read the other reviews that rave about these guys. Then call them and get the job done right.

Gregg S.

3/18/2019

My surprise last Friday was waking up to a leaking PVC pipe at the main water line. One company said they don't work weekends and couldn't respond until Monday the 18th. Easy Rooter arrived within three hours following my request. The entire repair was completed by Tony who could not have been more conscientious, knowledgable and thorough. Tony had a white uniform shirt on and when he completed the job it was as clean as when he arrived even after digging a trench. Tony is truly a pro. I won't mention the cost because we all know this type of work with such short notice doesn't come without some expense. Without a doubt, I would recommend Easy Rooter for any plumbing issue.

Janine H.

09/07/2016 12:00:00 SA

I scheduled my appointment through Yelp where Jonathan replies almost immediately. Juan arrived to my home today for a free estimate. Juan was not only nice but very professional/knowledgeable. Juan was able to locate my leak right away and provide me with several different solutions to repair my problem. Easy Rooter Plumbing is highly recommended and any issues I may have in the future, this is the company I will continue to use.

emmalyn o.

7/20/2017

My husband and I was happy that Juan was able to assessed our faucet that was leaking and gave us suggestions and ideas , he's very well experienced in his field and he was very honest. I would recommend easy rooter.. Fr Beaumont resident

vena d.

8/29/2017

I have never had such a wonderful experience with any company! I have to say that George, the technician who came out, was prompt in arrival, he made sure to treat my home as if it were his own home with respect and courtesy, and fixed not just the initial issues I had very professionally, swiftly and cleanly, but helped with additional problems that cropped up with ease and a big smile. I very much appreciated his services, he gave me a very economical price and gave me discounts on top of that. Payment was easy and a receipt was sent to my email. He did give me some much-needed advice on optional upgrades that I could use in the future if I'm looking to sell my home and I am so thankful to him for introducing me to the HERO program to make my home more green and a better sell in the future! I will definitely call George in the future for any job. Jorge, thank you so much for all your help!! =)

Nikki S.

11/20/2022

Unfortunately I had a clogged kitchen drain so I contacted my home warranty, they gave me the option to contact my own technician. I live in a mobile home park I see Easy Rooter in here now & again. Jose came out within 48 hours and spent 2 1/2 hours in my home working on the drain all the while being conscious of my belongings and walking me through what was needed, what he was doing and what needs to be done for any future issues. He was polite and knowledgeable. He made a bad experience tolerable and it was very much appreciated.

Sabrina S.

10/29/2013

Awesome service! My garbage disposal stopped working so I called easy rooter plumbing, I'm so happy I did. The technician arrived at the time he said he was, was friendly, and very efficient. Most importantly when he left I didn't feel ripped off like I have with other companies. I will definatly be calling easy rooter for any future plumbing problems I have.

Linda S.

10/13/2016

Disappointed! Although they are personable, I must warn people to ALWAYS get second and third opinions before proceeding with work. After snaking my drain successfully, I agreed to a camera for an extra $200, thinking I would get a picture. They stated there was a blockage under the edge of the slab, right by my gas line. He pointed to the exact spot, but said he could not give a picture. He said it would be a minimum of $5K to fix. Shocked, I had a friend dig down to the exact location he stated, and open the sewer. NO BLOCKAGE!!!...I paid my friend another $300. I am on disability due to cancer, and am now out $600. There is either something wrong with their camera equipment, or they were trying to dupe me. Thank God I didn't agree to their $5K proposal!

Angel V.

3/21/2023

Our dishwasher kept overflowing with water near the faucet and we couldn't figure out why. Jose the plumber came down to Atwell homes in Banning and knew right away that there was a kink in the line which prevented water to go down from the dishwasher. He took care of it right away! If we ever need plumbing done at our home again, we will definitely contact him again and we would highly recommend him to anyone in need of his service. Thank you Jose!

Dennis K.

8/17/2018

I had them (George the tech) replace my leaking hot water heather. Called them in the AM and by late afternoon I had hot water again. George the tech was great. He new his stuff. I will use again if needed.

K Y.

3/27/2020

Excellent service by Richie! He was very professional and clean. Our leaking toilet was back to normal in no time. I would definitely call Easy Rooter agin.

Judson W.

9/30/2021

Very fast response time and very courteous!!! Jose took the time to explain the problem and gave me helpful hints to avoid future costly mistakes. A+ experience! Thanks

Jazmyn M.

7/21/2022

I had issues with my shower cartridge that was causing a constant leak and after trying to fix it on my own I knew I had to call a professional. I tried calling two other companies and got no response, but Easy Rooter answered right away and got me squeezed in early next day. This is also such a great thing because I live in a pretty rural area that a lot of people won't service. Jose the technician was fantastic. He fixed my problem and explained everything to me so that I understood what he was doing and why. This is a great company that I would 100% recommend to anyone.

Zianya P.

03/06/2020 12:00:00 SA

Jorge Nunez came out to fix my gas line to connect my dryer, he was very profesional and friendly and I would totally recommend their services!!

Gail B.

6/20/2018

I can not recommend this company highly enough. They were very professional and extremely friendly. We had to have our line scoped to find our problem. Jonathan had us watch and took great care to explain what we were seeing. He explained every detail of the work to be done and made sure we understood. Made us feel that no question was foolish. He was so easy to contact with any questions we had as it went along, responding almost immediately to texts. The cost of scoping was deducted from the subsequent work done. They started out as friendly By the time the work was done, they were friends.

Mona L.

8/24/2015

Unfortunately I did not have the same pleasant experience as everyone who has written a review. I have used Easy Rooter on 2 different occasions through my home warranty company. Both times I had to call and ask them to come back out to redo the work. Maybe its because I was using a home warranty company. I found the owner Johnathan to be condescending and rude. I had to put in another service call today because the water heater they just installed in February is now leaking through the pressure relief valve. I was contacted by easy rooter and scheduled for an appt tomorrow between 11am and 1pm. I was just contacted by Johnathan who said they were severing all ties with AHS and that he had contacted AHS already to have someone else come out. When I contacted AHS they told me that Easy Rooter had declined the job because of a previous issue with the customer. I'm NOT a plumber but I know when something isn't done right and I will expect a business to own it and make it right. Not only do they not stand behind their work but now he has been dishonest with me. If he didn't want to take the job he should have just said exactly that. BE HONEST and STAND BY YOUR WORK.

Jazmine C.

7/13/2021

Had a wonderful experience with the technician cesar.
He installed a brand new 50 gallon water heater for me he was very knowledgeable and he was sympathetic to my situation of me hot having hot water. I will definitely be using east rooter again. Thank you Easy Rooter!!

C Ty H.

12/13/2022

I had a clogged sink & Jose and Paul took care of the the problem swiftly & efficiently. I'll definitely use /refer this company . A+

Andrew S.

4/28/2022

Everything you wrote was inaccurate. I told you that the contractor did a poor job with the finish work. The dirt of the fill in was done poorly. All his work was reviewed and signed off by the City, but you already know this. The reason he suggested the camera was because for some odd reason he couldn't tell what had managed to clog a 4 pipe with a secondary clean out just feet away at the street. When it was done he specifically stated it was running clean and he couldn't find anything. Then when I would not accept a ridiculous upsell he wrote that now theirs was debris. If he had properly snaked the drain and it was running clear, why would there be debris besides what is normal. So what you are saying is he did a poor job of snaking for $395. Interesting.

I just saw an add from Rattlesnake Rooter advertising; $73 Drain Clearing Special - With Free Camera Inspection.

The price I accepted because it was an emergency. What I don't like was the conflicting stories. I didn't tell anyone not to use you, just my experience.

Gwen Z.

3/23/2015

I had an emergency sewage pipe block with back up into the bath tub late Saturday night while I had family visiting from out of state! I only have one bathroom, so this was really an emergency (p.s. thanks to nearby Stater Bros. for being our temporary bathroom!). So very early Sunday morning I called 3 places that indicated they were available 24/7. These guys were the only ones that even returned my call, and then also showed up before 10:00 a.m. Guillermo arrived, looking very professional in a clean uniform and in a new van with state-of-the-art equipment. He was careful to cover his shoes before entering the home. He clearly explained everything he was going to do and invited me to observe the process. I have 50+ year-old galvanized piping which is getting on it last legs. Over all, he spent about an hour and a half working at my home. After the work was done and at my request, he gave me two other options that would extend the life of my system, along with pricing quotes and guarantees available . It all seemed very honest and straight-forward, and I was charged a fair price. I would call these guys again in a minute. I was very impressed!

Nicole S.

02/10/2015 12:00:00 SA

Johnathan came out and did a FREE estimate on a leak a rental house was having. He was timely, looked good, polite and friendly. This was the ONLY company that can out for free. Jonathan took his time to figure out the problem and referred me to another company to get the repairs done. He left without charge me anything and told me what to do to get it fixed. AMAZING service and great honest company. Make this your first and only call!!! Thank you so much!

Vanessa A.

05/09/2022 12:00:00 SA

Our kitchen sink was leaking and was clogged. I contacted them on Sunday and had someone at my door Monday morning. Cesar was very personable and did an amazing job. We finally have our kitchen sink after a month of issues.. thank you so much!

Michael A.

12/16/2019

They sent out George to fix our gas line issue. He was the nicest possible guy with plenty of feedback regarding our problem. I'd use them again if I get George

Rose C.

10/25/2020

Highly recommend! Had a plumbing emergency and actually called another plumbing company due to their 24 hour on call service. The plumber came out but when it came time to do the work I could not get a call back to schedule the work!! Easy Rooter had responded to my message and I able to speak to an experienced plumber, Jr. same day. I explained my plumbing emergency and Jr came out the next day. He was very knowledgeable and put customer service first! We had an old water softener that we tried to use which clogged our pipes and cause lots of plumbing damage. Jr was able to fix all our plumbing issues and recommended a great water filtration system (Halo) to solve our hard water problem. I'm very satisfied with the work and new water filtration system!!

Paul S.

10/28/2016

Jonathan and Juan were both great to work with!! They were very professional, on time, and did a great job at a reasonable price. They even had to do a temporary water heater setup for us while some water damage was repaired, which meant multiple trips. Great customer service and results, and I'll definitely be using them in the future!!

Whitney P.

10/13/2021

Paul and Jose were great. I had several other companies come out to try to see what was going on with my water heater. Long story short after several repairs from another company, these guys were able to tell me exactly what the problem was when nobody else was willing to take the time to investigate. They went above and beyond to get to the bottom of the issue, which the other companies all missed. They had happy, helpful attitudes which was a welcome change from the others. Thank you!

Nathan W.

2/26/2018

I was able to get a fast same day response to check out the problem in my rental property however the estimate I received was significantly higher than other plumbers in the area. Probably wouldn't use them again.

Daine B.

10/22/2017

What wonderful service! I highly recommend this company! I was in dire straights needed a plumber quickly-have a special needs child and when something goes wrong she gets totally agitated and upset-they fit me in on a Sunday afternoon! The appointment was at 1:00pm George was here about fifteen minutes early all smiles, introduced himself shook hands went right to work! Was able to clear both bathroom sinks in a short amount of time-insisted on doing the cleanup! You would never know he was here except the drains work!! Friendly, prompt and excellent work! We recently moved into our house gave us some excellent advice on what we might need in the near future plumbing wise! Don't find customer service like this much any more!

Albert L.

12/26/2016

Requested quotes xmas evening for main line stoppage that was a semi emergency as sewage water was leaking out of the toilet and onto the floor. They were one of the first to respond back and was able to schedule an appointment the very next morning. The technician was able to snake the cleanout in a matter of minutes and fixed the problem. One minus star for the price $270 which was competitive compared to the big guys for the day after xmas, but high compared to the mom and pop guys ($85-$125), but they were not available in the stat manner than I needed. Paid for convenience and accessibility needed in an emergency.

Ann P.

11/08/2020 12:00:00 SA

I can't tell you how relieved I am these these guys came into our house, assessed the problem(rotted out cast iron sewer pipes), gave me a bid, and got to work. It started with talking to Kate at the front office. She told me, I promise, we'll figure this out for you. I had been dealing with another plumbing company, but that is a different story. Everardo Duenas aka Jr., Cesar, and Alex were the crew assigned to our project. From the time they showed up they involved me in the pursuit to figure out why my bathroom shower and toilet were constantly backing up. Jr. had me watch as they ran a high-tech camera through the drains and pinpointed each issue. The pipes were essentially rotted through, cracked, invasive roots, and cast from the pipes laying inside the lines. The fact that Jr. took the time to explain to me in layman's terms and his awesome customer service is what got us to hire Easy Rooter. You can see and hear that Jr. is a good and honest soul.

At this point, Jr. explained what they could do to remedy this issue(pipe relining). The process was explained to me and they showed me a sample of what this pipe is like(extremely strong and guaranteed by the manufacturer for 50 years.) Our guys got to work and busted their butts to get our pipes up and running again.

I can honestly say that it was a pleasure having these men in our home. Jr. is the field manager and Jonathan is the owner. Jonathan was onsite for many of the work days explaining what he was doing. Anytime I asked Cesar or Alex a question, they took the time to explain to me what they were doing. These guys worked long days to get this job done.

I without hesitation would recommend Jonathan's Easy Rooter, Jr., Cesar and Alex to anyone.

Gena M.

1/26/2023

I called East Rooter Plumbing for a clogged shower drain. I received an afternoon appt on the same day. Although the techs arrived a little later than expected, when they did arrive they were very polite & professional. They quickly assessed the issue and provided me with options & quotes. They were able to clear my drain (and showed me pics of what was clogging the pipe) & also informed me of some other issues that my cause more serious problems in the future (broken underground pipe with roots growing through). They provided me with additional quotes for replacing the pipe (which I found very reasonable) & offered to apply the cost of the snaking they'd just did to the pipe replacement. They scheduled my next appt right then & there, and came back out 2 days later. On the day of the pipe replacement, they called to notify me that they could come earlier than the set appt time (which was totally fine) and immediately got to work once they arrived. They worked quickly and ended up reconfiguring the pipes for easier access in the future and my yard was left exactly as they found it (they had to dig underground to access the pipe). Overall I'm very pleased with the work they performed & I would definitely recommend them!

Patrick W.

11/07/2016 12:00:00 SA

Wow! I just moved into a new house (actually 58 years old) and the first week I had a back up from the washing machine. Easy Rooter sent George G on a Sunday! Now that's service. He quickly went to work and cleaned out my drains. He even made sure he tested his work by turning on every sink, shower, tub and toilets flushing. Great job! I highly recommend them.

Robin U.

10/06/2018 12:00:00 SA

As a single mom, I rely a lot on Yelp reviews when I need any work done. To sum up my overall experience with Easy Rooter, I found myself in an awful position after just having new flooring put down throughout my entire downstairs and then found out there was a hot water slab leak. Jorge came out quickly after my call to the company & diagnosed the problem. I was given 3 options to consider to fix the problem. Jorge & Jonathan took a lot of time to answer all of my questions.

During the repair, the guys ran into a LOT of unexpected complications as my original plumbing was not done as is should be. It made the job a lot more complicated but the guys kept working hard and did not try to charge me more. They worked long hours and were always respectful and kept me informed of the progress.

I highly recommend them without any reservations. Finding a company that is reliable and trustworthy is a good feeling, especially when you're already stressed about a major plumbing problem.

Denise T.

03/03/2020 12:00:00 SA

I haven't scheduled the work yet, but I was extremely impressed with their comprehensive look at the problems that I'm having with sewer lines. The quote was high, but so was the amount of work that they intend to do. I feel that if I do go with Easy Rooter Plumbing and Drain Clean that I will not have to worry about the drainage issues ever again.

David S.

5/14/2020

Very respectful and honest crew. They worked on a decades old backed up septic system and got us back up and running. They always used the least invasive and cheapest way to do the project and always kept me informed. I've used them twice already. They are professional and friendly.

Miss B.

11/18/2022

Easy Rooter was so professional and efficient from start to finish; beginning with Cristal who quickly scheduled a tech, and ending with Jose Canizales who swiftly diagnosed and solved our sewer line blockage issue. Jose went the extra mile to call and speak with me at each step of the process in the event my father, who has hearing difficulties, missed any of his explanations. I so appreciate Jose going the extra mile and taking care to communicate with both me and my father. Top notch experts with professional and caring attitudes are so few in the world today, and I am happy that other Yelp reviews are what brought me to find Jose and Easy Rooter. Thank you!

Deborah K.

6/13/2021

They showed up promptly and took care of the problem. I couldn't recommend them more highly.

Kirk W.

8/14/2019

These guys were great. They were friendly, honest, do good work and stand behind what they do. They even go beyond what is needed to make sure the job is done right the first time. I highly recommend them.

A C.

8/17/2019

Jonathan answered my call Friday evening; and sent JR (Everardo) the next day promptly to give a free estimate. JR gave us a very reasonable price for labor and parts; so we immediately decided to have him fix our plumbing issue. He did an excellent job and provided great customer service. We will contact Jonathan from now on; when we need a plumber!!! Highly recommend Easy Rooter Plumbing & Drain Cleaning anytime.

Krista G.

06/08/2018 12:00:00 SA

While sewer & plumbing issues are usually less than ideal, this company did all that they could to assist us through it. Juan is extremely kind and professional. He was beyond patient as he explained our problem over & over until I felt like I understood. He talked us through the problem & resolution. The companies communication is excellent & they do quality work. After our issue was resolved, he showed me the finished work. This company is honest, professional & gets the job done. Thank you!

Keri C.

02/07/2020 12:00:00 SA

Honest and fair!
I can't believe I haven't given them a review yet! Can't recommend them enough!

We started using Easy Rooter 2yrs ago when the home we had just purchased started having major sewer issues. I was devastated to learn we not only had a sewer line break but over 250 ft of sewer pipe eroding and/or shifting that needed to be resleeved (thanks realtors for not telling us a sewer inspection was something we could have paid for, lesson learned). As heartbreaking as it was, Jonathan and his crew made the entire process as painless as possible. They were very transparent about our options, thoroughly cammed the lines and let us watch to show us exactly what they were looking at and even provided the video of it to us on a flash drive so we could use it if we decide to seek a realty lawyer. Jonathan never made us feel pressured to make one decision or another and left us feeling as though we could trust his opinions, integrity, and the skills of his crew so we moved forward with the massive project. They completed the job in a timely manner and cleaned everything up nicely when they were done and we've had no sewer issue since!

We have called Easy Rooter several times for other smaller issues in the past two years as well
and they've always taken great care of us, I recommend them to anyone I can! Jorge in particular seems to be our tech more often than not and he's always been amazing! Friendly, honest and knowledgeable!

Subarna B.

9/17/2021

These guys are really experts at what they do. I have an older home that developed a complicated plumbing problem involving the original clay pipes, and only Easy Rooter was able to finally diagnose and fix the problem. All without digging up the yard, damaging the property, or killing the old trees near the house. Communication was super easy, scheduling was prompt, the job was done in a day, and price was fair and reasonable. I really could not imagine a better plumber!

Cesar A.

3/18/2020

A+ service. JR was very professional and clean. Will definitely do business with this company for my plumbing needs.

Marie R.

02/05/2017 12:00:00 SA

From the moment I made the call for an appointment until completion of two separate issues months apart, Ben, Enrique & Juan were professional, respectful, cordial, informative, just all around good human beings & plumbers. Thank you so very much for your integrity & help. You have a loyal customer & a fan of your company.

Shauna H.

1/17/2019

I called two other companies before calling Easy Rooter in Beaumont. The other two companies weren't able to get out to me the same day, which wasn't too surprising. I understand same day service is often a tall order. We were having some sever bathroom issues at our retail location so I was hoping to get that handled sooner than later. Easy Rooter was able to get out there the same day and took care of things with ease. The people I spoke with over the phone were so friendly and helpful. They followed up the next day to make sure everything was done satisfactorily. The technician was also very friendly and did a wonderful job. I received a text message when the technician was on his way with all the information I needed and a photo of the technician so I would recognize him when he arrived. They were so easy to work with! I highly recommend! I'll definitely use them again!

Scott W.

04/04/2023 12:00:00 SA

My house needed a whole new repipe. Jose came out and did a walk through to access what needed to be done. He actually listened to my needs and wants unlike other companies. He gave me options and explained how they would take care of the situation with minimal damage to walls and floors. They finished in a few days as promised and tested the lines before they called in a team of expert guys to drywall and pour concrete, (a separate charge but well worth it). They all did an amazing job. They were all very kind and professional and went beyond what was proposed. The drywall guys patched up holes that they didn't even make. I know plumbing is something that has a cost that you can't see, but it is worth having piece of mind knowing that it was done right the first time and won't have to worry about it again.
Scott Wendell

Anna C.

8/30/2022

Last night, we realized we had a pretty backed up kitchen sink and nothing we did really helped, so we called our one and only plumbing company that always comes to our rescue, East Rooter!

Jesus was awesome! He quickly assessed the situation and walked me through all the choices and recommendations to fix the problem long term. He was professional, friendly and efficient in his job. We also asked for our bathroom's toilet to be looked at because it's been leaking from the wall's water valve for too long! He replaced the two faulty pieces and we no longer need a bowl under it to catch the drops of water. Thank you Jesus and the rest of the Easy Rooter team for making a stressful situation disappear so fast!

I 1000% recommend this business for all your plumbing needs. Support our local businesses is the way to go!

Kelly C.

9/29/2022

we have an older house built in 1929 which has the cast iron steel pipes, unfortunately they were corroded and leaking water in the wall behind the kitchen sink. Jose and Paul took care of the problem! I would recommend Easy Plumbing company to anyone needing a plumbing repair service.

Robert P.

01/08/2017 12:00:00 SA

My hot water heater Runn Oft. (If you haven't seen the movie Oh Brother Where Art Thou, you should miss supper and go find it.) We showered with hot water from the stove (read: we heated it in a big pot), but washing dishes was a problem; cold water just won't get everything clean.

Enrique came on a holiday weekend and worked his butt off to help my family. He is a craftsman and an engineer. The Easy Rooter team really supported him through the whole process. They trained him good too. Customer service that good comes from the owner and the company culture. Hope it's a while before I am compelled to enjoy those qualities again, but I'll call Easy when the time comes. I'll buy the Yelp special again, too.

Braulio N.

04/06/2015 12:00:00 SA

We needed a Plummer to come out and take a look at a do it yourself repair gone wrong, causing us to shut off our water for the night. We used Yelped and found Easy Rooter and man were the previous reviews dead on!!!! Jonathan came out promptly and was clean dressed and very professional. He took at look at my problem and did a quick assessment. Jonathan explained to me exactly what was wrong and took the time to show me how to fix it without charging me a dime!! His honesty, knowledge and integrity has earned my business for my next plumbing needs for sure. Jonathan and Easy Rooter is the plumbing company you recommend to your mom!! Thanks Easy Rooter!!!

Scott H.

04/12/2017 12:00:00 SA

I'm having water heater issues. My pilot keeps going out. 5 times in the past 2 days. Plus my pressure relief valve keeps gushing water out of it. I called my home warranty people and the assigned me with Easy Rooter Plumbing & drain cleaner. When I got of the phone with the warranty people I called Easy Rooter Plumbing right away. I spoke with Jonathan told him the problem and he did some moving around and was able to squeeze me in for tomorrow @ 1pm. Which is GREAT! Because nothing is worse than trying to do things without hot water. ESPECIALLY A SHOWER. He also said if he had a cancellation he would try and get me in sooner. So far I'm happy with Easy Rooter. Jonathan was friendly and took the time to listen to me especially explaining the problems I'm having. By then he got the paperwork from warranty people and had all my info. I'll update my review once the plumber comes out to do the work. But so far I'm happy. : )

D P.

7/14/2018

Great response time. I had a shower that I changed the cartridge on, but for some reason the water wouldn't turn off. Called the company and they had someone out within a half an hour. George was very courteous and professional and took care of the issue. I could tell he felt bad to be charging me as much as he had to ($125) for what amounted to 10 minutes of his time. When it came down to it, I most likely over tightened the part causing the issue. Like I said George was great, but the only reason it's not a 5 star review was the price. I appreciate them coming out as quick as they did, but I probably would not use them again.

Quita H.

03/05/2020 12:00:00 SA

Excellent service received today from Jorge at Easy Rooter. I was very happy with the services that he provided. He was very nice and extremely professional.

Jonathan V.

5/18/2022

I am very happy with the service provided by this business. They treat you like a valued customer and take pride in their work. Cesar came out to my home was on time and fixed my plumbing issues in a timely manner. Highly recommend

Bonnie W.

10/22/2022

Very professional and informative. Left the job clean Recommending Jose to three neighbors across the street

Monique M.

01/07/2021 12:00:00 SA

This review has been long overdue. In early December I had the pleasure of speaking with Jonathan and his staff.
I would highly recommend him for a number of reasons:
1. Immediate responsiveness
2. Fair Pricing
3. We discussed the issues and his assessment was correct
4. Very Professional
5. He was honest and honorable

It is a family run business that excels is what they do.

Jessica S.

7/19/2020

Jose was able to come out right away for an emergency and he did a fantastic job, going above and beyond what was necessary to get my bathroom back to normal. He and JR had to come back the next day for more in depth work and I am very pleased with the job they did. No one ever plans to have a plumbing emergency, but I sure know who to call if I need something fixed. I highly recommend them!

Wendy H.

3/17/2020

So thankful JR came to fix our clogged bath tub !
Thank you guys for being really reliable Pluming team !
If your looking for fast reliable plumbers Easy Rooter Plumbing gets the job done , Thank You Jonathan for sending JR out on this job !

Rachel C.

01/06/2023 12:00:00 SA

I called two other plumbers in the Banning area and they both told me no they would not be able to come help me unclog the toilet for two days imagine that 2 days!
I called and a nice gentleman. Chris answered the phone and helped me right away. There was a plumber at my house within 30 minutes.
The nice Plumber Jesus was awesome!!
Thank you
I have your company saved in my Cell phone.

James T.

12/22/2021

Called and was told someone could come out around noon but they would call me back in 10 minutes because they had a Zoom meeting. I had to call back an hour later and then got a huge attitude and told nobody available until tomorrow. I reminded her that I was told somebody could come out today and she told me that now somebody is only available a tomorrow. This is not how you treat local customers. I was lied to and waited for a return call and received none. Be cautious about this company. They lied to me! Huge attitude when I called. They acted like they were bothered by answering the phones.

Tamara P.

01/12/2021 12:00:00 SA

I had a stoppage in my kitchen sink which turned into a leak and backup in my garage sink. Jose from Easy Rooter came out to the rescue. From the time he entered my house to when he left, he was very professional, clean, informative and had great customer service. I would highly recommend this company and if you're lucky enough to get Jose to help, you'll be highly satisfied!

Nikki P.

4/15/2022

I have had a malfunctioning and leaking sink for the last few weeks and have been going thru plumber referrals from friends that just didn't work out. Finally Easy Rooter - specifically Luis and Alex - came out today - less than 24 hours after I put in a request - and fixed the sink's piping. They were professional. knowledgable, efficient and particularly kind to my nosy, naughty Frenchie, who insisted on being under the sink with them during the repair :)
I would 1000% endorse Easy Rooter Plumbing and I was so appreciative of Luis and Alex - so if you have a plumbing issue, here is your referral for a solid team that will get the job done!

Ivan R.

05/12/2020 12:00:00 SA

Ricardo was fantastic! They texted me before arrival with his picture and link. Ricardo was very professional and honest. I loved the knowledge, and experience he presented. The job was quick and he finished the job within 2 hrs. Thank you for your service! If I ever have a problem with plumbing I'll make sure to reach out to you guys!!

Alfred V.

7/27/2014

These guys are great. Thery care about their customers. Juan came here very informative and guys do very clean work. Excellent work I would HIGHLY recommend these guys anytime. Prices are very reasonable.

Barb W.

09/01/2022 12:00:00 SA

So my toilet/sink was chirping loud and endlessly. I was on the verge of losing what is left of my mind. Think like having a super loud cricket that does go away. I procrastinated thinking that there was something truly wrong, dreading the diagnosis. I finally reached out today via yelp. Cristal was very responsive and was able to schedule Jesus same day in the afternoon. Jesus arrived when promised. He was polite and helpful. And he fixed my issue after determining I had a part that needed to be replaced and made another suggestion to ensure that my toilet continues to run properly. No more endless chirping!! Now I need another excuse for my lack of sanity. Thank you!!

Craig E.

4/27/2022

I've had three identical shower heads in my home stop working correctly over a series of a few months. I suspected the diverter valves had become clogged with hard water mineral deposits, but couldn't figure out how to tear them apart to clean them. Since I didn't want to flood the house accidentally breaking something while poking around the valve setup, I contacted Easy Rooter to do the work. A technician came the next day and once they recognized that I could probably fix it myself with the proper knowledge, they showed me how to tear them apart, identify what was wrong, and how to fix them. Easy Rooter ended up not charging anything for the visit since it only took 10 minutes to walk me through the process to diagnose and fix it! Now I've learned something new, saved some money, and am only fixing what needs to be repaired rather than replacing the whole showerhead. Highly recommend this company, and definitely plan on using them when I really do need some plumbing work done that I can't do myself!

Rodney S.

12/06/2021 12:00:00 SA

Helped with my water heater and gave me quotes for replacement, maintenance, and possible upgrades. Excellent customer service all the way around from the initial call to the performed service. Give them a call.

Rebekah N.

2/24/2016

I called these guys panicked and with no working toilets! The house stunk from sewage coming up our drains and I didn't know what to do! Fortunately they answered their phone and Johnathan quickly put my mind at ease! A gentlemen made a trip out to my house and took plenty of time to really inspect the problem. They ended up coming back the same day to fix our mess so he could bring someone to assist. They had the problem fixed within an hour and I could not have been happier! They took wonderful care of me!!! AND they were very affordable! Thank you!!!!

Joanne C.

1/13/2023

I want to thank you Easy Rooter your service tech Jose was very efficient and nice, I would recommended you to my family and friends . And plumbers are expensive but you were willing to work with us on the cost, And even using the camera and unclogging the main line. Thanks from JoAnne

Joe E.

4/14/2018

Juan spent pretty much the whole day with us replacing two bathroom sink faucets which we provided, mainly because of the many surprises left behind by the previous owners (corroded sinks made of thin cheap cast iron, no caulk between the sink and vanity, etc.). While I made a quick trip to Home Depot for two new sinks and caulk, he stayed on the job pulling out the old sinks and water lines. He then informed us every step of the way of things that really needed attention, not gratuitous upsells (think: Jiffy Lube, Pep Boys). He did everything he could to keep the cost down while doing the job right. We now have two pristine sinks with faucets to match and the peace of mind from knowing we made the right choice.

Ramona L.

4/29/2023

Easy Rooter plumbing showed up at the time we were told they would arrive. Jesus was our plumber and he was honest and he got right to work. He listened to my problem as well as recommended some other options I had no idea about and he knew what he was talking about. Jesus was very friendly he had a great attitude. He was fast and efficient. So happy he was able to help us with our problem. Thank you Easy Rooter and plumbing. Prices are very good as well.

Asish S.

5/31/2018

Very expensive. The technician didn't know what he was doing. I had to hire a local plumber to fix my problem after paying $145 for nothing.

Lenore H.

6/28/2023

David was such a wonderful, compassionate person. He did work fully an hour to unplug a drain in my sink he went above and beyond running the snake at least four times to make sure I might not have to call them again next year as this has been an every year issue for the past three and exactly at the same time of year which is really weird anyway, a big shout out to this company. Thank you so much.

Erica W.

10/05/2016 12:00:00 SA

I had the privilege of meeting Guillermo from Easy Rooter after my toilet died. I got the company off of HomeAdvisor.com, and chose them from the list. He came out and gave me a quote and replaced 2 toilets within a few hours. He was very kind, organized, and professional! I would use this company again for any plumbing problem!

C P.

07/07/2022 12:00:00 SA

My experience was excellent. That's all that needs to be said really. I have no complaints at all. Job completed. Another job completed. Discount giving. Advice giving. Quotes giving. Time taking for the job. Meaning no rushed work. Took his time. Polite. And so forth

XT L.

6/28/2019

This company truly cares stomers and it shows thru their workmanship and technicians, especially JR!! He is always courteous, prompt, and takes his time to carefully explain the problem so you can you understand. After a couple of months fixing my slab leak (which they did a terrific job), he came out to fix my leaky shower head on my schedule and as a courtesy. I definitely recommend this company and back their work up 110%!! Hands down the best company there is. Thank you JR!! You're awesome!!

Connie C.

11/23/2016

Amazing service from Enrique! He went above and beyond in helping me get a replacement part doe my faucet!!! Already recommended him to another friend! Honest and reliable!

Kory M.

11/04/2022 12:00:00 SA

Jose was great! Fast, same-day service. Jose explained everything that needed to be done (moving existing gas shut-off valve for range) and worked with us to address our needs, providing options and solutions for the best results. Highly recommended.

Eva B.

8/15/2018

Very happy with the quick professional service I received today starting with the person answering the phone to the technician that completed the work. It is rare these days to get the service promised. Thanks George!

Kim C.

04/05/2023 12:00:00 SA

After learning that our tenants had smelled gas, called gas company, and was told we needed a plumber. I came to help and came across this company. They have been AMAZING!!!!!! I highly recommend. I have to be honest and say I can't vouch for pricing as I didn't price check them. But, the service they provided was ABOVE AND BEYOND AND WORTH EVERY $!
I write this review because they were that great. Kind people from the 1st to last call I took. Not that I anticipate needing a plumber anytime soon.
But, I am keeping their number on speed dial!

Daniel C.

07/08/2022 12:00:00 SA

Jose came out as always very friendly & professional.
called them at 3:45pm they were by 4:05pm done replacing the Garbage disposal in no time always a pleasure dealing with Easy Rooter. A+

Elena R.

5/19/2019

Friendly and professional service! Richie came to replace our water heater which was cracked, within hours of giving us our estimate. He was very thorough and explained details of the repairs that needed to be done and completed them in a timely manner. After the repairs, he did not just take off and leave, he stayed to ensure that everything was working properly and that we were happy.
Thank you again Richie for all your time, patience, and hard work.

Michael M.

4/26/2022

Jesus from Easy Rooter fixed our clogged kitchen drain. He was prompt and polite and got the job done right. Excellent customer service at a fair price.

Ernesto M.

1/31/2023

I had the best experience with Jose from easy rooter he was quick and hard working Thank you for your great service.I would recommend this company

Alackal J.

12/14/2021

This is a rip off company. Don't use them for any work. Also so called office Manager Crystal is so rude. When we ask about the work which is already ongoing , she is saying there is no work order. I'm so fed up with talking to this people. And finally she hung up on me .
I never recommend this company to anyone.

Evan S.

03/11/2015 12:00:00 SA

Recently used this company for work on my sewer line. The first time Jonathan came out to clear my blocked line he explained everything to us, and showed us on the camera what the problem was. He was very friendly and thorough. We finally had to bite the bullet and permanently repair the damaged line, Which Jonathan recommend from the the get go. He repaired the line for very reasonable price. Trust me on that, he wasn't the only plumber I called.
I would definitely recommend them and will be using them for any future plumbing issues.

Cynthia A.

1/19/2023

When my kitchen drain got clogged up my home warranty recommended EASY ROOTER. The Tech- Paul was right on time, with shoe covers in hand. He worked hard under the sink with a machine and Bingo! When I came back into the kitchen area Paul was cleaning his work area, which was a very pleasant surprise. It's hard to find businesses who are still mindful of good customer service and EASY ROOTER still remembers the importance of clearing the mess.
I will be asking for EASY ROOTER if I have any future plumbing or drain issues or cleaning.
Paul was a great Technician!! Kudos....

Bobby L.

6/17/2021

I called another company and, after two days, NEVER received a call-back! Jose from Easy Rooter Pluming arrived at the quoted time and immediately diagnosed my plumbing problem. Not only did he make the necessary repairs, but Jose made recommendations to prevent future issues with my plumbing. Jose stayed way beyond his normal working hours to ensure that my plumbing was functioning properly.

THANKS Jose !!

Lauren B.

12/17/2016

Very happy with the service we received from Easy Rooter and Mitch. Upon calling to report a blocked sink, They were there within a half hour. The problem ended up being larger than a simple clog (apparently when building the house someone dropped a tub of chalking down the pipe, blocking proper draining!) but Mitch was able to fix it with minimal damage to our drywall. The entire process took less than 3 hours and Mitch also cleared out all our other drains. The price was reasonable, service fast, and I will definitely use them again should the need arise (and hopefully it won't be anytime soon!)

Edmund G.

04/08/2022 12:00:00 SA

Made an appointment to have my water heater service, was scheduled quickly. Jose one of their staff was corteous and very professional.

Fabiola B.

7/13/2022

My warranty sent me easy rooter plumbing company and we were extremely satisfied with their technician Jose! He went above and beyond our expectations and did an great job clearing the stopage in our main water line ! He left everything clean and explained everything he did every step of the way! He made sure everything was running correctly before leaving! Thank you Jose !

Laura A.

02/04/2023 12:00:00 SA

I was in an emergency situation and the plumbing co was responsive but ultimately didn't follow through with a written quite or the work.

Their price suggested for a new tankless was 1.5 times two other companies (8500 vs 5000). Thats a big difference.

I enjoyed communicating with the manager who was pleasant and helpful but ultimately wouldn't call them again.

Geni B.

5/15/2023

The best service that we've had so far from a Yelp company. They responded the quickest they got to our home the quickest, and they finish the job the quickest I've never had a better type of construction situation out of the five properties I've owned. Jonathan and his crew are the best plumbers and most efficient workers we've ever seen. If we could give him more than a five star review, we would give them a 10 out of 10 they truly are the best plumbing company in the Coachella Valley area.

Brooke H.

01/06/2023 12:00:00 SA

Paul and Sam installed my new water heater and they were amazing!! Very polite and had it fixed in no time ill definitly be calling Easy Rooter for any of my pumping needs.

Cheryl B.

12/28/2020

After buying my home and basically dealing with a plumbing nightmare and frustrating correspondence with the warranty company for 2 months, I was referred to this company by my daughter.

The representative I spoke with was Everardo (JR). From our first meeting he listened, he investigated and inspected, and clearly explained my options. After agreeing on a plan, he wasted no time getting his crew in here to fix the problem. Three days later the job was complete and my stress and anxiety was gone. It was such a pleasure to work with such a Professional, Caring, and HONEST person (and company). Thank you all so much. I highly recommend Easy Rooter for all your plumbing needs.

Mitch M.

11/04/2022 12:00:00 SA

We had a leaky hot water faucet in our guest bathroom and the water shutoff under the sink would not shut it off! Easy Rooter was the first company to respond to our service request and had a technician at our front door an hour later. He quickly assessed the problem, gave us a very fair estimate, made the repairs and provided suggestions for a longer range solution to our chronic leaky faucet problem. Very professional, clean, and friendly! They are definitely on our short list if we have other plumbing repairs that need to be done!

Dan S.

06/09/2022 12:00:00 SA

Late in the afternoon I was notified by a neighbor that water was pumping into the street from my water line. A broken line and many gallons later I found the problem. No water in this heat was going to make me an unhappy man. Easy Rooter was called and dispatched an associate right away. Cesar arrived and assessed the problem, gave me an estimate, and repaired the problem right then. This was not just a quick fix. Ceasar worked in the afternoon heat and into the early evening to insure that I had water restored to my house the same day. Thank you again, Easy Rooter!!!

Mel G.

08/10/2021 12:00:00 SA

Thank you Easy Rooter Plumbing!
Shout out to Jonathan, Jose and Cesar!
Real pro and friendly reliable people!
Thank you! God bless!

J F.

02/01/2020 12:00:00 SA

4 star for more growth, they did a great job, nice and easy to work with.. I have 6 month for a free fix up if anything goes wrong and that's worth a million$$ for me.. thank you.

Michael S.

12/25/2022

Excellent! My issue was a backed up drain. I called Easy Rooter at 8:30 Christmas Eve morning and had a technician at the house by 9:30 (and he had to drive from Banning to Palm Springs). He quickly diagnosed the situation, gave me a very reasonable estimate, and completed the work in an hour. Both the office staff and the technician were friendly and enjoyable to work with. After reading so many negative reviews of other businesses, I was really lucky to find these guys. I'm relieved to know I have a reliable, reasonably priced plumber I can turn to for any future problems.

Sheila E.

4/17/2023

Easy Rooter was able to come out the same day that I called to repair my blocked toilet. They were courteous, responsive and thorough & explained everything upfront.

Fred G.

11/20/2019

JR just finished fixing a plugged toilet. Mission accomplished! He was very polite, a bit early (always appreciated), called in advance to let me know he was on the way, and completed the task quickly. He covered his shoes when he came in, and made sure everything was clean when he left. I'm new to the area, and I needed to find a good plumber. Now that I did I will be calling them whenever I need a plumber.

Tony C.

10/24/2020

I highly recommend this company. Prompt friendly and very courteous. Jose went above and beyond what he was supposed to do. Toilets were backed up and he fixed them perfectly.

Aaron A.

8/21/2023

I called about my garbage disposal not working due to glass accidentally being put down the sink. Cesar was at my house within 45 minutes of me calling. Unfortunately, I had to have my entire disposal replaced, but Cesar had new garbage disposals on hand and replaced mine within 25 minutes! Great customer service and I'm glad I have a new disposal. Highly recommend.

Jesse C.

02/01/2018 12:00:00 SA

Let's start with Juan he was very friendly and professional, he replaced/repaired some fittings and valves quickly but most important CORRECTLY. I am very pleased, they gave me the best price in town. Would definitely use them again.

Andrew G.

3/19/2020

I called this morning because our water pressure was too high and we were selling the house. New owners requested that we reduce the pressure before they would proceed with the purchase. I called Easy Rooter and they sent a tech out to the house who was very knowledgeable, friendly and easy to work with. They swapped out the pressure valve which was clearly broken and we're back on for the sale! Thank you so much Easy Rooter, Jonathan and Ricky. You're the best!

Devynn T.

2/22/2016

Easy Rooter is the perfect example of superior service. The technician Juan fixed my issue efficiently and at a price that I could afford. Juan and Jonathan took their time to explain the issue to me and gave me recommendations on how to prevent other issues in my home as well. They were honest and helpful.

David I.

2/26/2016

Excellent service! Called the number and got Johnathan the owner, very polite and informative. Had someone out within an hour. Juan showed up assessed my situation gave me the pros and cons and quite a few options to take care of my situation. George showed up to assist Juan. Both techs are very knowledgable, friendly and funny. I will continue to use these guys in the future and recommend them to anyone!

Brenda H.

2/14/2023

Easy Rooter Plumbing was dependable and straightforward with their quote. They came out quickly and got the job done. Jose was helpful and had great customer service. I will be using this company again.

Mo R.

6/14/2022

This is a business that is over gouging with their prices in their cost for just a bib repair they wanted $285 which is way out of the range for many other plumbers that I called so I would not recommend this company to anyone else !

Follow up : so the owner is now insulting because of a misspelling of words or perhaps even my English grammar came into question. As somehow the owner has a hard time owning that piece of a customer disappointment. I understand business is tough but price gouging isn't a good experience either for the consumer. Please note that I have hired plenty of plumbers from yelp and some are simply just more moderately and fairly priced than you are! I just hope you don't take advantage of the seniors that live in the valley who are on fixed income.

Another follow up : Even some of the good reviews you have that I read through are calling you out for over pricing but great availability. When I did my review I did compliment you're response time but you're pricing is way over the margin rate hourly and for the job. I own other homes as well and I've worked with other plumbing companies and I understand what you're doing is something only a guilty individual would do by attacking an honest opinion and review.

Raul T.

08/03/2017 12:00:00 SA

wow, theses guys are great. true customer service. Used home advisor for a bathroom sink job and unlike the other companies who gave phone quotes, they responded right away and sent a technician to our home within a couple of hours for a personalized quote. They were very competitively priced and they really make an effort to gain your business. Juan the guy they sent was great , very informative, very sociable and finished the work in a clean, and very timely manner. Can't recommend enough.

Robert C.

1/13/2021

Ritchie arrived on 1/13/21 & was professional, friendly & genuine in diagnosing our plumbing issues. He did not overstate the issues but offered different solutions & let us decide without pressure the best course of action. We will call on him again & recommend this company in the future for sure.

Mary Ann C. Yucaipa

Lachelle M.

5/14/2021

Richey and Jose were awesome!! They were on time and exceeded my expectations. Richey gave us a courtesy call so we could have our dogs confined just as was requested. He was able to unclog our shower drain and even ran a camera to let us know of any other issues we may have with the main sewage line. Richey and Jose located a possible crack in the main line and gave us some options to fix the line as well. They were both very knowledgeable and honest about what needed to be done and what could be done in the future to prevent costly repairs. And a big thank you to Crystal for scheduling the appointment with such short notice and also remembering our request when we called back to give more info. This whole company is great! We will be using them for all of our plumbing needs. Highly recommended!!!

Carolina C.

02/12/2023 12:00:00 SA

Yesterday Jose came over and helped identify some issues in my front yard. He was very professional and knowledgeable. Jose took his time explaining what was the issue and how to fix it. I highly recommend this company, especially Jose.

Laura H.

09/09/2019 12:00:00 SA

I've meant to recommend Easy Rooter Plumbing for quite awhile and after the experience with an appliance repair person earlier today I'm doing it. It is a joy to call and receive immediate service from the staff at Easy Rooter Plumbing. We've had a lot of major plumbing problems over the years but whenever we have a problem now, we call Easy Rooter. Their customer service is the best! They call when they're soon heading over and text us a picture of the plumber. They are always polite and patient when we're explaining the problems we've had. And George doesn't make us feel like idiots when we put the plumbing in backwards :-).

It's sad to think I have to call repair people to fix something, but I smile when I call Easy Rooter. Great Job!!!

Rick D.

01/01/2020 12:00:00 SA

Wow! Exceptional customer service! Recommended by 2 neighbors to have water softener/purification system installed in my home in Palm Springs. Can't say enough about both the owner, Jonathan, & staff, JR & Jose, who did the installation neatly with high regard for exactly what I wanted. They were extremely flexible, professional, & cared that I understood what they were doing & the way it would look when they finished. (I suggested a different arrangement of wires in my garage, & they would not rest until I was completely happy.) Unbelievable service. They've got me as a customer for life for all my plumbing needs.

Jessica T.

5/17/2015

Fast, Excellent Customer Service and Quality. It was Saturday Morning when we realized our sewer was backed up . I called Easy Rooter Plumbing and Jonathan was quick to respond within an hour. Cleared the blockage, was extremely professional, knowledgeable and courteous. We did opt for an optional service only because our house is 60 years old but they worked with us on pricing and educated us on many different aspects of what we could possibly or may never deal with in our home. There were no sales aspects or scare tactics just straight honestly and showed us a great shot of our pipes by video camera. Yes you pay for that but um I would rather see it now then $$$$ later. Johnathan was professional but personable and is now our local plumber. I will refer him and his business and continue to use this business in the future! Thank you again , because let me tell you when you need a service like this they were there! They also answered their phone right away!

Lori D.

12/07/2016 12:00:00 SA

I called them at 7pm, they were at my house by 745 and our very backed up plumbing was fixed by 830! Guillermo was so nice and respectful. I will never use anyone else! I am so impressed with their service. I strongly recommend them for your plumbing needs. Their prices were very reasonable.

Catherine P.

12/30/2022

The technician was excellent. He put on shoe covers so as not to scuff my tile floors. He gave me an estimate for changing out my bathroom sink faucets (1 of which has a leak) & replaced the flush valves in both toilets, which were also running constantly. A bit overpriced but they arrived the day after I contacted them. Very courteous, polite & efficient.

Lisa A.

6/17/2021

Jose and Eli replaced my hot water heater a couple weeks ago, and it's working great! Jose came out first and inspected the old unit which had stopped working, and everything was set up very quickly for a return appointment. They were professional, very nice, and the entire process went smoothly. I highly recommend them!

Craig C.

02/04/2014 12:00:00 SA

Have you ever required the services of a contractor, and realize the second they walk through your front door you're helpless, they know it, and you're going to get ripped off?

I'm pleased to say this will not happen when you deal with Easy Rooter. From the time Juan walk in the front door I felt I was being treated with honesty and respect.

He gave me his professional opinion prior to tearing anything apart, diagnosed the problem, walked me through exactly what had to be done, and provided me with a very competitive quote.

At the end of his work, everything was cleaned up prior to receiving the invoice for exactly as he quoted. I was also pleased to receive a 1 year warranty in writing for the work that was done -- when the normal warranty for plumbing work is usually only 90 days.

I only wish Yelp had 6 stars, these guys are the best! I'll never feel helpless when I have a plumbing problem in the future. Easy Rooter will always get my business.

A A.

12/16/2019

Easy Rooter Plumbing & Drain Cleaning is amazing!! They have been so helpful to me. I've used them twice and both times have been nothing but great service and great prices. Example I had an issue at 2am in the morning and even tho they could not get a tech out at the moment Jonathan walked me through a trouble shoot to get the issue fixed for the moment. Ended up fixing the issue all together!
I'm very grateful that these guys give you true service!! Thank you so much again Jonathan!!

Kevin J.

05/10/2014 12:00:00 SA

Brilliant and amazing! It is a saturday and my main drain line get clogged. Since we moved in only year and a half, it is the very first time we need a plumber. We called dozens of local plumbers and failed to get any one of them on this saturday. Call Easy rooter and get the service within one hour and get the drain through within 30 minutes. fantastic! And more important, very good price. Thank you.

Juan M.

02/01/2021 12:00:00 SA

Called Easy Rooter last minute to see if they can hydrojet my clogged outdoor drainage, and were able to send someone out same day! JOSE C was the technician who was sent out to do the work and man, this guy busted his tail off in the cold, calm and collected. Was able to clear up the blockage and even pointed out signs there was a broken pipe below. Their promos and pricing were fair and I would highly recommend this company in need of service. They were excellent communicators from start to finish and did a great job!

Ana M.

1/17/2018

I had a flood in my downstairs restroom and had a plumber come out who snaked the drain out in the garage.
5 days later...it happened again. Then I called Easy Rooter and Juan came out. Juan explained what was happening very well and was very professional and super knowledgeable. He took the time to make sure that he did everything possible to not have the problem reoccur. He looked at both drains and fixed the problem.
Thank you Juan for your customer service! A job well done

Pilar H.

1/29/2021

Had a drain issue in my home. Jose discussed the issue and best approach. He cleaned out my main drain. Fixed the problem. Jose was very professional arrived early. He's a great asset to your company. Give him a raise. Thx again Jose. I will definitely recommend easy rooter to all of my friends and neighbors.

Sue D.

04/09/2022 12:00:00 SA

I called with another urgent issue today, and Easy Rooter saved the day once again. They cleared a time slot for me, and Jose arrived within about an hour. He has been out to help us a couple of times now, with very different problems (water heater issue, and badly clogged toilet). He is prompt, friendly and professional, extremely helpful and knowledgeable, and very thorough. He takes the time to explain how and why problems occur, and how to resolve them or work within the limitations of the plumbing and equipment. He is well-versed on housing plumbing codes and how to do things the *proper* way, instead of just jury-rigging or band-aid solutions that won't last. He gives you all of the pertinent information so you will be well-equipped to make intelligent decisions about what needs to be fixed now - and the best options for doing that - vs. what is less urgent and can wait. Very happy with this company, and Jose in particular. Highly recommend!

Louise P.

12/15/2022

They were the first to respond on Yelp, came an hour early. I was texted the tech's picture Jesus. He was courteous, respectful, and very nice. Explained the procedure, gave me a quote. He did a great job, very professional. He was done in no time, worked efficiently but not hurried. He left the work area clean. I recommend this company.

Stephen S.

10/08/2018 12:00:00 SA

These guys are simply the best. From the ever-pleasant and helpful receptionist to the crew, I've had the opportunity to call them pretty frequently. George is great. Every time the same experience: courteous, thorough, fair, on-time, clean, pleasant. They are my go-to plumbers in the desert. Look no further.

Carla W.

2/28/2022

Jose was on time, resolved my clogged toilet, was very communicative and gladly answered my questions. I would recommend this business.

Bob R.

3/17/2016

We had problems with our sewer back water valve. George showed up and fixed our initial drain problem. Recommended they use a camera and determine the stoppage. Jonathon, the owner came the next morning and determined our problem area. We agreed to the the repair work. Their crew, George and Enrique, were timely and professional at all times. With the replacement valve in place, Jonathon, returned and checked the work and and scoped the drain to the street. If you want honest, fair, professional, knowledgable plumbers these are the people to call. If you want results and timely help with your problems this is the shop to call. They return calls, arrived when scheduled and we would call them first if we ever have another plumbing problem. They have old fashion values and believe in fair treatment and up to date equipment.

Katie O.

8/27/2021

Referred through our home warranty company. Actually was second referral. This company is refreshingly great. Good response o
n the phone completely on time service man Eli Sanchez. Very courteous and direct. Resolved issue and gave additional helpful information. Great to know there is a company that's trustworthy and reliable!

J B.

7/21/2017

Found them on Home advisor on a Sunday, received a call back within 15 minutes & George was at my house within the hour. George did an awesome job replacing pipes & installing risers on our septic tank yesterday (July 20th, 2017) Super nice guy & definitely knows what he's doing! Ben was great since he helped discover that we were on septic and not sewer like we were told by the city. Awesome guys working for this company! So glad we found them & definitely would recommend them 100%!!

Karen T.

3/30/2022

Thank you to Dispatch Crystal who set up the emergency appt and to Jose, the amazing technician, who came out and worked overtime that evening to repair the tub faucet that would not turn off completely. This is the second time I've used Easy Rooter and both times Jose was the tech that assisted in repairs. He is so nice, knowledgeable, thorough, and he communicated the necessary steps needed to correct the issue. This is my go to plumbing company and I am so grateful for their fast, efficient help! Thank you!!
Owner, Jonathan, you have a great team of employees working for you!

Angelica T.

9/13/2018

Very pleased with George and this company. Had a problem, called them at 5pm today and they said he would be here within the hour. He got here at exactly 6:05. He was able to pinpoint the problem, fix the leak and teach us a little something too. He got done by 7:58. Thanks so much for coming so quickly. They gave us a one year parts and labor warranty.

Update: super fast service and they remembered my name (surprising when I know how hard it is to remember names of even my own family members). They answer calls right away and call back right away.

Edward W.

12/28/2018

Raoul was very professional, on time, congenial. I had a water heater replaced and a faucet replaced. It was completed in a timely manner and all work was fully explained.

Vicki S.

3/28/2021

These guys were the only ones who answered my call. They were prompt and courteous. They explained things in detail and most of all they were very calm, which in turn helped calm my anxiety down. Tha k you guys for all your hard work!! You will be my plumbers to call.

Now I haven't used the shower yet because it's a spare bathroom. However, I hope and have faith that you guys will be there if something goes wrong.

Kathy S.

10/18/2014

My water heater had sprung a leak and within 2 hours after my call Easy Rooter sent Juan out to check it. He quickly diagnosed that the bottom of the water heater had rusted thru. Juan was able to pick up a new one and install it at a fair price. I was very impressed that Juan didn't rush the job to get onto the next. I am very satisfied and will definitely call Easy Rooter if another plumbing problem arises.

Frank A.

07/11/2020 12:00:00 SA

We had a root intrusion into our sewage line and Junior and his crew worked late into the night to get the job done. Throughout the process, they maintained a professional and courteous attitude. We will definitely use EASY ROOTER again for our plumbing needs. Thank you Junior, Ritchie and the rest of your crew.

Krista B.

12/05/2019 12:00:00 SA

While Easy Rooter was referred to me by my home warranty company..(results not covered) Ritchie was very helpful with my plumbing needs. We discussed options and came up with a plan. While he had to come back twice, his work was well done. He arrived on time and fingers crossed everything is fine and dry. Prices were reasonable and Ritchie was very kind and empathetic to my problems.

Tiffany C.

10/18/2022

Same day they came to quote me, is the same day they did the job. I had hired another guy(handyman) to install water line to a sink I was putting into a rental about a year ago. He never put in any kind of draining. These guys did the job AND fixed up the first horrible mistakes.
I should of just paid the real deal in the first place when it came to plumping. But glad it's all ready to go .

Kathy R.

03/03/2020 12:00:00 SA

This company is the BEST plumbing company out there. A few months back I had a terrible issue with the blocked toilet in the guest bathroom. I had several plumbers out none could do the job but Easy Rooter took care of it and in record time. March 2, 2020 JR and (Joe I think) came out to assess the issue when my kitchen faucet broke and I had water flowing everywhere. They even dealt with the insurance agent over the phone to get everything straight. Richie and Jose came the next morning March 3 around 9:00 am and for a 2 hour job they did it in less than a half hour, new faucet and water lines---all fixed working great. All the technicians are professional and amazing at their job and their boss is incredible. I would recommend them to anyone for their plumbing needs. Customers come first to them and they have NEVER let me down. I'd give them more stars if I could.

Brittany L.

4/15/2022

We had a VERY difficult leak to find and Jose and Jesus did not ever give up and they found the leak and fixed it right away! They were so professional, kind and so friendly I cannot sing their praises enough! I will never call any other company for any plumbing services other than Jose and Jesus at Easy Rooter! Five star service all around!

Dan K.

08/10/2015 12:00:00 SA

New to town, but went with Easy Rooter based on excellent Yelp reviews and feedback without hesitation--and was very pleased with the results; we had an emergency main line blockage since every drain in the house backed up at the same time, and I knew immediately my bottle of Draino would be useless (and wasted), and my plunger would be an exercise in futility; phone went to voicemail and I thought uh oh, but Crystal called me back within 15 minutes, said Guillermo would be here within the hour; he showed up in 30 minutes; he checked the clean out, confirmed my diagnosis, wrote a bid, snaked it clear, and was everything expected--professional, clean, polite, courteous, helpful, no smell, no crack, no bull! Thanks Guillermo!

Nicolle L.

12/11/2016 12:00:00 SA

I was checking for quotes for service and within minutes the owner called me up and had someone come out to look at our plumbing issues. It was truly fast and amazing service. I think from the time that I was inquiring about service to the time the plumber came out and fixed the issue it was around 3 hours. The price was reasonable too. Thanks for quality (and fast ) service.

Rick T.

06/10/2014 12:00:00 SA

All of my drains in my backyard were stopped up and 100% disabled. I happened to be driving in my neighborhood and saw an Easy Rooter truck, I stopped to talk to young gentleman who was occupying truck. To be honest I was surprised how helpful he was, and even called me sir, I looked around to see if my dad was standing behind me, sorry you just don't see or hear that theses days. When he was finished with that job, he came over to looked at my problem, gave me an estimate and showed up the next day. My problem was extremely difficult, he work for hours, with progress with each procedure. He than called Jonathan, (owner), he brought out a camera and pin pointed exact location of problem. Both Juan and Jonathan worked hard and resolved my complex issue. I will use them again any time I have a plumbing issue. Thanks guys.

Bob D.

8/17/2021

Had an appointment for 6-7 pm on Saturday evening for a leak and they canceled at the last minute. I asked them to reschedule on Monday morning but they said the would contact me on Monday but never did. They are also very difficult to deal with because they want you to call in but i sent emails and text and messages through yelp and for them to schedule the service and they only wanted a call even though they answered the email

Josh B.

03/12/2015 12:00:00 SA

After a rather tough night for my family we had a back up in a bathroom. We called these guys and they were quick to respond. Guillermo showed up, dressed very professionally. He diagnosed our problem, took the time to explain the cause and quickly completed the repair. The price was fair and the whole thing took less than an hour! Small company trying to swim in a rather large ocean. If you need an honest and professional plumber give these guys a call.....we couldn't be happier!

Melissa T.

1/31/2020

Could not be more impressed with the honesty and integrity of this company and its employees! Jonathan the owner was professional and his crew, George, Jr, Richie and Jose were the BEST! They tackled a very tough job, put in many hours and were polite, professional and did a GREAT JOB!

Lynn R.

06/02/2023 12:00:00 SA

I have used Easy Rooter Plumbing three times for emergency repairs and plumbing needs. They reply quickly (even on weekends) and have reasonable rates. Their employees are exceptionally kind and courteous. They are always my first-call for any plumbing need.

Blessing N.

3/17/2017

Found Easy Rooter's number through the home advisor app. I have to say they are quick! Jonathan responded within minutes of putting in my request. He was quite pleasant to talk to on the phone and was able to schedule me in asap.

My faucets were leaking, dishwasher not working cause of some draining issue, and my toilets were making some type of sound after flushing. The struggle had been real with the water bill for months. So Enrique came to the rescue. That Monday he came to assess the problem and figure out the budget. He was very knowledgeable in his work and recommended some high quality faucets. Tuesday he brought his equipment and co worker and by afternoon they were done.

Very well done, I was pleased with their professionalism and the respect they showed for my house. They walked in the house with shoe covers so that I wouldn't have to re-mop the entire house. Compared to the guy who was fixing my alarm, Enrique was superb! Definitely recommend:-)

Kristina R.

9/20/2015

We had them out for water coming from our 2nd floor ceiling. They assessed the situation and didn't try to upsell us on unnecessary items. Since they were there already we had them check out why our water pressure sucks. They communicated everything well with what is causing the problem and solutions to correct. We had our pressure regulator replaced and upstairs bathroom water issues corrected which were causing the water issue to the downstairs ceiling. We would use them again. Both techs Jonathan who wrote our invoice and Juan who did the work were pleasant and efficient and got the job done. We can run the dishwasher now and still take a shower without having no water pressure. Bonus the light fixture was ruined by the water from upstairs which I hated anyway so it was an excuse to buy a new one which is so beautiful

john w.

12/26/2016

He couldn't fix my drain problem. First said it was $220 then after his drain cleaner only 100 foot long couldn't do it said I owe him $60 for trying. I don't recommend. He should have more heavy duty equipment to get to customers needs. Forget this place. I got the same equipment as they do from China .

Stickybee2 Y.

02/10/2016 12:00:00 SA

I was unhappy about the estimate. If I would have followed through with Gabriel's price quote, I would have paid $245 more for unnecessary work. You should at least get three bids from companies to be sure work will be necessary. In my case with Easy Rooter, I'm glad I checked with other companies. It saved me on the cost of unnecessary work.

Jeff R.

8/22/2017

I'm not going to be that rough on Easy Rooter because part of this is my fault for not getting a copy of the contract before the work was started. They use a iPad like most companies are using nowadays and I'm supposed to be send a copy via email, didn't get one till the work was done, my bad. So with that said I can't argue about what was done because it was all in a verbal sales pitch not in writing. The work the did do was good so that is why I gave them 3 stars.

However I was told two things in the sales pitch that wasn't done. One thing is when I was being explained all the things he was gonna do, I was told about Flow-tech home, this was not a add on thing with an extra charge, it was with everything he was explaining would have to be replace to bring everything up to code. I don't even know what the thing was till he explained it to me what it did. I thought the price was kind of high but with all the things he said he was going to do it seemed reasonable. I looked online to see what the average cost of putting in a water heater and this was $400 more than average. So with that not getting the $150 Flow-tech is upsetting.

The second thing is probably a misunderstanding on my part but the platform my old water-heater was on had water damage I thought he was going to fix it but he put the new one on top of it. It's my fault for not asking questions to make that clear. However he was a nice guy and did do a good job. I would suggest to them not including the Flow-tech in sales pitch it's misleading, give price first then and the cost of the Flow-tech after separate from sales pitch.

Bell B.

6/27/2022

I did a quote search through yelp and Easy Rooter was the first to respond and they were able to come out to me that night. Jose was our technician and he was super helpful, walked us through the issue and gave us advice and showed us how to prevent further issues. We were going to decline service at first because the cost was too high for us to afford and Jose gave his boss a call and was able to get us a discount. Definitely recommend Easy Rooter

Rachael C.

08/09/2016 12:00:00 SA

These guys are amazing! Ben and George came out immediately when I said my issue was an emergency. I rent a commercial retail location and we had major flooding and they got here so fast. Assessed the situation and got the major problem fixed. The flooding stopped immediately. There's more work that will need to be done to prevent the issue from reoccurring and I'm definitely hiring them to complete the project. These guys were so nice, so professional and super efficient. Pricing is also very reasonable. Great service and would highly recommend them to anyone.

H L.

10/06/2021 12:00:00 SA

Very responsive, professional and provided fast and knowledgeable people. Jose came to our home to fix a leaking faucet in our bathtub. Would recommend

Kory M.

10/27/2022

Jose was awesome! He was able to come the same day to update a gas line for a new range. He walked us through the process and helped us get the best possible result. Highly recommended and will absolutely use again.

Dena P.

7/24/2020

Wonderful experience using Easy Rooter. They came quickly and price was fair. Ricardo and Jr had excellent customer service. Glad I found them. I would definitely give them a call for your plumbing needs.