Description
Elite Drain Solutions LLC. is a family-owned and operated sewer drain cleaning company based in the island of O’ahu, that serves customers throughout the entire island. We cater to everyone from individual homeowners to commercial facilities, working hard to address your needs.
SERVICES
Drain Cleaning, Garbage Disposal Repair, Bathtub & Shower Repair, Faucet Repair, Toilet Installation, Sink Repair, Water Heater Repair, Garbage Disposal Installation, Leak Detection, Sink Installation, Emergency Services, Toilet Repair, Faucet Installation, Pipe Repair, Drain Installation, Water Heater Installation, Bathtub & Shower Installation, Pipe Installation, Sewer Services, Water Filter Services, ,
Reviews
This was our first experience with Elite Drain Solutions and we're glad we went with them. Kristian the owner was quick to respond to my quote request and was able to fit us in the very next day for a water heater replacement. He even picked up the heater for us. Professional, clean, and even helped with a separate issue while he was here. He's honest and reliable - and we couldn't ask for more. Would highly recommend Elite Drain Solutions for any plumbing job!
We really appreciated Kristian's help today to troubleshoot our water heater problem. We recently installed a new water heater and had some questions that a previous plumber completely neglected to answer. He made sure everything was connected properly and advised us on the deeper issue that we are facing. Thanks so much Kristian!
Barbara S.
03/10/2023 12:00:00 SA
Elite drain solutions NO KA OI!!!
Christian from Elite Plumbing was responsive and very helpful.... I was very pleased with his professionalism and communication, especially since good plumbers on Oahu are so hard to find!
After months of ignoring our leaking faucet another problem occurred and now our garbage disposal is making weird sounds. Thinking about the repair and how much it'll cost us was stressful. A lot of places that I reached out to quoted me fairly high prices and wasn't doable for our budget.
I came across Elite Drain Solutions and decided to give it a try and that was the best decision.
Thank you Kristian for helping our family repair our sink and changing out a brand new garbage disposal for us.
Kristian was very responsive and helpful . He answered all my questions and even gave me recommendations about what type of garbage disposal I may potentially need if our garbage disposal is broken.
Our garbage disposal ended up being broken and he was able to change that out for us and replace the new one in the same day. Quick and efficient. He is knowledgeable in his expertise. You can tell he really wanted to help and cared-- no profit on his end. We really appreciate his time/help and would definitely recommend him to anyone.
Kristian-- Thank you again for helping us & congrats on your growing family!!
Dale C.
03/10/2023 12:00:00 SA
If at first you don't succeed, call Kristian at Elite Drain Solutions. Not being much of a handyman I should have known better than to DIY our leaky toilet. After multiple days, many trips to the hardware store along with countless hours of YouTube videos it was time to call in an expert.
Reached out on mighty YELP and Kristian answered the call. He was punctual, personable, and professional. I explained my shortcomings and the ordeal of the situation. He made some suggestions and we set a date for victory.
Other companies responded, but each not as personalized. After the beating I took from trying to do it myself, I needed some reassurance that the work would be done right. After all, I now knew something about plumbing... not to do it myself!
Work was done efficiently and effectively and unlike other companies that charge for disposal, Kristian cleaned everything up and hauled it away.
Fair is fair if you need residential plumbing help, seek out Elite Drain Solutions. This is a new business with a young man hustling to provide for his family by conducting professional service. He communicates well and does quality work!
S K.
03/06/2023 12:00:00 SA
My sink was flooding and I was freaking out so bad. Kristian the owner was super kind and was giving me the best options to not having to spend any money ( Bc I'm broke). I was able to get to the best solution with my resident manager thanks to Kristian! He was humble and didn't even ask for any payment. I am forever grateful and hope this business booms.
Kristian was so great! He responded to our request for a quote within a few minutes and scheduled service for the next day. He showed up right on time and expertly cleared out two slow drains in our main bathroom. Quick, clean and digital invoice payment - I couldn't ask for anything else!
I hadn't used a second bathroom's bath tub for a couple of years and found out that the drain was clogged when I finally used it. I tried using Drano three times to clear it but without any improvement. I called one plumber I had used before and was told he didn't come out to Hawaii Kai anymore. So after researching for a plumber that does drain clearing, I saw that the reviews for Kristian of Elite Drain Solutions were consistently better than the competing firms. I contacted Kristian and he was able to meet my schedule for an appointment. He also gave me a preliminary estimate of which I thought was very reasonable. Kristian came by as scheduled and he only needed about 5-10 minutes to clear the bathtub drain. It turned out to be an easy clog to clear. He explained that because I hadn't used the bath tub for so long that things like hair and soap probably dried up into a hard clump. After Kristian got his things packed up, he didn't want to charge me because it took so little effort to clear it. I couldn't allow that and I paid what I thought any other plumber would have charged me. If you need an honest plumber that cares about the customer, give Kristian at Elite Drain Solutions a call.
Mary M.
11/01/2022 12:00:00 SA
Kristian, from Elie Drain Solutions, came to our rescue one night when our garden pipe broke and water was spraying non-stop in our front yard.
It was very stressful to see the water spewing out so fast, so I called Elite to see if they could come ASAP.
Elite had a lot of other jobs to do that night, but Kristian was kind enough to squeeze us in and save us! The repair took about an hour, and we were relieved to have the emergency resolved the same night.
Kristian was kind, courteous, and efficient, and I would highly recommend this business to anyone who needs a dependable plumber. Thank you, Elite, for your fantastic service!
So glad to write this five star review because I received 5 star service. I needed a plumber at 9pm for a two bathroom clogged bath drain backing up. Looked on Yelp for 24-hour/emergency plumber and found Elite Drain Solutions in Kaneohe, my home location. Business owner Kristian answered right away, asked a few questions and said he would be on his way shortly. Upon arrival, Kristian got right to work. Wrench, extension cord, power auger, video display with camera, water hose and knowledge. Kristian had all the equipment and he knew exactly what he was doing. I was most impressed with the camera and video monitor (and this camera was his backup!) as Kristian showed me exactly what was the issue. In a short time he had the blocked drain cleared, plastic piece removed, and problem solved! The best part, the bill was very reasonable compared to other after hour plumbers! Mahalo Kristian for the great work and conversation!
Sharon M.
09/01/2023 12:00:00 SA
Where do I begin? Kristian was our savior! My Mom's home had roots growing into the sewer line which caused flooding in the the master bedroom and bathroom. It was a disaster!
I called many different plumbing businesses and was frustrated because we needed the pipe fixed right away. I reached out to many people for referrals and was glad that my Cousin had referred Kristian to us.
Kristian was very personable, friendly, reliable, and very honest. This was such a big plus for us because a company before him quoted me an outrageous price for a different type of fix for our problem.
Kristian was up front with us and explained what needed to be fixed and what he needed to do. He was very thorough with his explanations and went step by step making sure that we understood what needed to be done. He showed us photos of the problem and also kept me updated with the before and after photos. This was very reassuring and built that trust you need with someone fixing things in your home. My Mom also had peace of mind knowing that he wanted to help and would do a good job.
Kristian not only fixes the broken pipe. He also replaced the low pressured toilets because the ones that my Mim had were low pressure and were not helping the plumbing problem.
If you have any plumbing needs, Kristian with Elite Drain Solutions is who you want to go with. He does awesome work and has reasonable prices. He is also very honest and will assure that you understand the work he needs to do and that he can be trusted.
I will definitely call him for any future plumbing issues. Thank you Kristian!
Called regarding a leaking water/ice maker early evening. Chatted that he had 3 other jobs that night and would not be able to take this job. Kristian asked for further details, and I stated that I had the shut the whole house and was looking for a temp fix so I can allow water use again and deal with the frig issue another day. He suggested I do this quick fix and it worked!!
Kristian also followed up the next day to see if everything was ok. He didn't charge me for his suggested fix.... I'm definitely a loyal customer now. Best customer care and service I have ever experienced to date!
This review is a bit late, but I would recommend. Initially called to change fixtures on tiled shower wall. By mistake, I accidentally tiled first before changing the valve for the new fixture. Kristian came quick and was responsive. The job was harder than it looked, but Kristian ended up finding a way and was easy to speak to. Would recommend!
Called elite drain solutions and got a call back from the owner Kristian within a few minutes. We scheduled some work to my kitchen faucet and he had it done timely. I appreciate Kristian's communication and transparency with this encounter.
Amado S.
11/07/2022 12:00:00 SA
I had to fix a toilet leaking at the base, repair vanity faucet, replace a couple of toilet tank flashing system, replace a shower set (head/handle/faucet). Kristian was prompt and offered to come in on a Sunday. I sent him pictures to help him assess the situation better but he said he needs to see the actual to give an accurate estimate. I was leary about getting trapped but Kristian was very straightforward and respectful that I didn't feel being obligated. He gave me a quote and I found it very reasonable compared with the other quotes or hourly rates I received from 3-4 others that responded via yelp so I agreed to have it done right there. I also bought the possible parts to make it more efficient (I bought a few and returned to Home Depot those I didn't use). it truly is Elite and I would recommend Kristian to everyone. Thanks Kristian and Yelp!
Amanda A.
10/01/2022 12:00:00 SA
Kristian replied quickly and fit me into his schedule for the day to come check out my toilet
Terry T.
11/12/2022 12:00:00 SA
Saturday morning and the shower drain is clogged. The products recommended by the local hardware store did not work. I called a drain specialist that I used in the past. no answer, no voice mail option. I did an online search and noticed that Elite had excellent reviews. I called and was immediately connected with Kristian. After a short discussion, he scheduled me for a same day appointment. He arrived on time and quickly resolved the problem. He was meticulous, so there was no clean up for me. Lastly, he was very helpful with advice that will help me avoid a repeat service call. When I have another plumbing need, my first call will be to Elite. Mahalo Kristian!
If you need a plumbing company, Elite Drain Solutions should be in your permanent list of contacts. Kristian does excellent work. Our very very old shower stall finally cracked and was leaking. Now we have a brand new shower stall and fixtures. He also worked with us to replace an exterior door and screen door. You really get great value for the work performed. .
We called Elite Drain Solutions to fix with our toilet being backed up. Kristian (owner), does an amazing job with his work! If you're looking for some that is reliable, trustworthy, and want it done professionally, I would recommend them!
Came as scheduled a day after we called to fix a leaky pipe. We thought it would be a bigger job than it was - turned out to be a simple fix and he didn't even want to charge us! He was fast and professional so we hired him for some other plumbing problems that we were having. It was fun talking with him and learning about what he was doing and why. Very transparent and excellent work. We have an old beach house that always needs work so we will definitely use him again.
Our kitchen garbage disposal was leaking and stopped working completely. We weren't able to get around to fixing it right away, so our sink started to get clogged. That's when I knew I had to call a professional.
Kristian answered our call right away and answered all of my questions thoroughly. I'm the type of person that always has a lot of questions lol. He's very polite and professional.
He even sent us recommendations on which disposal would be best for our family based on our usage. He included the direct links to the best deal. He made it so easy-I didn't have to research or do any of the guesswork.
We first contacted him at 2:30pm and my disposal was fixed by 6pm the same day! When he got here, he was efficient and kept the work area clean. He was in and out in about 30 minutes. He also gave us some tips on how to avoid any future problems based on what he saw under the sink.
If you're looking for a licensed plumber you can trust, I highly recommend calling elite draining solutions! A+
Tiffany V.
11/03/2022 12:00:00 SA
The best service a woman could ask for. Extremely responsive and helpful. My garbage disposal started to leak late yesterday and the job was completed in less than a 24 turn around. This company had others scheduled today and still managed to squeeze me in. After a string of bad contractors I decided to search Yelp for help. I sent a request that went to multiple companies. This company replied in less than 5 minutes, told me what I needed to replace, where I could get the disposal and sent a picture to me of the correct product just to make sure.
Elite arrived earlier than expected and repaired my sink in no time. Payment was easy (everything was automated). Thanks to the nice gentleman who helped me today. It's much appreciated. Don't hesitate to contact this company. I wouldn't hesitate to use them again.
Our shower heads and spout diverters needed to be replaced due to some problems, so we sent out an inquiry about services on Yelp. After a few phone calls, we had initially settled on a few for an estimate, but Kristian was different. He was and very professional, knowledgeable, informative, and personable about the our inquiry compared to the others. He gave us some tips on cost savings and even shared his experiences by relating to what we needed completed. In addition, he offered other tips and educated us on a few things. Kristian completed the job in a couple hours with exemplary clean professional work. I would recommend Elite Drain Solutions on any job you may have at home as you can tell already that after knowing him a bit that he has a great compassion of the work he does. Hire Elite Drain Kristian on any job and I gaurantee you he is hands down the best! 10 STARS if there was one!
Great, friendly, and fast service. Kristian went out of his way to make sure the work was done to the highest grade. Highly would recommend him, and will be going to him for my future drain cleaning needs.
Elite Drain was very accommodating! Needed a plumber but no one was available to come over to my house. Thankfully Kristian was able to make things work for me. He arrived to my place according to what he had told me and did not leave my place a mess! Usually there would be foot tracks from other plumbers and also fluid messes but Kristian let little to non of a mess for me to clean up! Definitely recommend elite draining. Will be using him from now on!
Samantha H.
07/07/2023 12:00:00 SA
Kristian was extremely efficient and quick. Highly recommend if you are looking for someone to get the job done correctly and not give you the run around. Would use again in the future!!
Looked on Yelp for a small, local company to address an ongoing random toilet clog we've had recently. Kristian got back to me right away and was at our house the next week (worked best for our schedule). Communication was great, and he gave me a heads up a few minutes before coming down.
After he inspected under the house and found nothing, the problem turned out to be a combination of a dual flush toilet with an aftermarket flapper not getting a strong full flush. He explained everything clearly and checked with me before making any replacements, and the issue was solved after changing out some parts.
We are 100% satisfied with his service and would go through him again, no hesitation!
I HIGHLY RECOMMEND Elite Drain Solutions for any plumbing issues. I was very impressed with their quick response and how professional they were with their work. Moving forward, I will be using their services for all of my plumbing needs. Mahalo!
Elite Drain Solutions does not disappoint. Chris is not only knowledgeable and a problem solver but he properly communicates. His prices are extremely reasonable. Use him once and you will never need another plumber.
Kristian was awesome. professional, respectful and knowledgeable. Kristian was thorough and efficient and took the time to explain his work and concerns I needed to be aware of. I appreciate his honesty and feedback about future services. I also appreciate Kristian providing his own working mat it shows me how he respects his clients living area. tai lava, Kristian.
Best price compared to Steve's plumbing and roto-rooter.
Elite drain solutions owner took care of my parents' faucet replacement and I asked to see if he could check out my clogged shower drain. Turns out he unclogged my drain in less than 15 minutes. He was very knowledgeable and not pushy at all. He offered to help with my drain maintenance at my Kailua restaurant location as well. I will be a return customer. He is able to help with the big jobs at a very reasonable cost compared to the other plumbing companies I called for quotes.
Fast responses, answered all my questions through text and was flexible on scheduling. Great value and local guy. Support local! MAHALO Kristian.
Ryan T.
07/08/2023 12:00:00 SA
Just by happenstance, I ventured in the crawl space under the house then discovered that the sewer line PVC cracked at a connection point and it had created a mini cesspool... I immediately reached out to several plumbing companies. Kristian got back to let me know he was fully booked next week but could spin by between jobs on Saturday to give me an estimate. Not only did he provide me an estimate but also completed the work including restrapping the PVC pipes - the broken straps likely lead to the leak in the first place. Timely communication, great work and reasonable price!
Jacob P.
07/08/2023 12:00:00 SA
I had major problems with my plumbing. It was a disaster but Kristian came and did quality work for a good price. My sewer lines were backed up and sewer water was flooding everywhere. Despite the mess his work was very clean and he left it looking better than when he got there. Call Elite drains if you need quick fast quality service done! No matter the size of the job big or small.
Scott H.
07/04/2023 12:00:00 SA
Kristian helped me find a part I needed for my very old shower. Not only did he find it, but he called in the order so it'd be easy for me to pick up. No profit on his end; he just wanted to help me out. He even gave me advice over the phone on how to tackle my issue. Could not be more impressed!
Tops! Like most - I'm rarely home and available to fix home items. Fortunately Elite Drain solution received my emergency call - I need someone to stabilize a wobbly toilet. Within two hours of my call, a team of experts arrived at my pad and fixed my wobbly toilet and did a full service and replaced the internal components- now smooth sitting and thanks for a speedy and quality repair! Mahalo! Sco
Kristian was early and communicated well days in advance. The job came out great with no issues. Friendly and open to other jobs in the future. Mahalos
Call Elite Drain Solutions, by far Kristian is the best! I requested a quote from other businesses and he responded quickly and was the most helpful! Another company (I won't mention) wasn't so helpful/knowledgeable on the toilet problem I was having. On the day of service, he kept me updated that he would be a little delayed, which was no problem at all. Everything went smoothly and he installed our new toilet quickly. Even small things like laying out a covering in our bathroom prior to replacement was appreciated. We definitely will reach out again on any future needs! Thank you!
Professional Plumber. Very responsive and reasonable prices. Highly recommend! Responded late at night and came the next day.
Brianna O.
12/09/2022 12:00:00 SA
If I could give Kristian more than 5 stars I would! He was super easy to communicate with and was always fast with response times. I really appreciate that he was able to squeeze us into his schedule within an hour after calling him since our only shower drain was clogged.
We got a quote from another company that came out a few days before him and they wanted to charge $450+. Kristian was the best price around and is super kind on top of it! Once he was here, he fixed my shower in less than 10 minutes.
He's definitely going to be the only person I call for this type of work now. 10/10 reach out to him for your needs. Mahalo again Kristian!
Nina B.
06/10/2023 12:00:00 SA
Our faucet above the bathtub was leaking. I requested quotes from many companies and Elite was the most responsive and the price was reasonable. Elite provided me options and gave honest suggestions. Finally, they successfully replaced the cartridges for us and stopped the leaking issue. Their work only comes with 90 days warranty, so thumbs up to this company!
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