Bradd F.
03/09/2020 12:00:00 SA
I so badly want to say something good about Daniel. He came to my house, seemed very respectful and nice, but then the more I look back, the more I see all the signs that I was being scammed.
Daniel was called out for my Home Warranty company, Fidelity for a Leak at my house with my main water line that comes into the house. I had a plumber out previous who told me the leak was in my slab. And I seemed to remember that my home warranty covers leaks in the slab, so I put that plumber on hold and called my home warranty, and they sent out Daniels Plumbing.
Daniel showed up, was very personable, and seemed very trustworthy. he did a leak detection and told me that there is no way my leak was in the slab, it was outside the house under the garden and someone would need to dig up the garden to find it. He even expressed that likely the previous plumber was trying to scam me and told me it was the slab in order to charge me more, and this made sense to me. He insisted that they could never have known that this was in the slab or not based on what the could have seen so far. I believed him, why shouldn't I?
Well, after then finding out that the home warranty does NOT cover leaks outside the slab, I had to hire another plumber to fix this. I WOULD have hired Daniel and he would have gotten away with this, BUT he would not return my calls to give me a quote to fix it. His secretary would just tell me he would get back to me, and he never did over multiple calls and multiple days....., and since he convinced me that the previous plumber was likely trying to scam me, I didn't want to call them, so I called 2 other plumbers to get quotes.
I didn't want to pre-inform them of the issue, so I just told them both, I had a leak that I needed to be repaired. Surprisingly, BOTH plumbers dug up the area and said, it is a leak in your concrete slab.
So then I spent the next couple of days trying to both call Daniel and my Home warranty company to get this covered. All the time, Daniel won't call me back and the warranty company tells me that Daniel's report says it was not a leak that is IN the slab and his report closed the case. So I again try to call Daniel to get them to fix this and re-issue a report to open it back up and I just get the run around from his secretary.
After all this, I am 8-10 days from when my leak in my MAIN water line started...I have water everywhere and need it fixed and then started digging around to see that this is apparently the MO of Daniel's plumbing. I have come to realize that more likely I was scammed by Daniel's plumbing and Fidelity who seem to be in cahoots to make it out like the issue is NOT covered and then they drag it on so long and point fingers at each other, to the point where you just have to get someone else to repair the issue and then walk away from them... WHAT A SCAM!
I am looking for others who may want to go in on a class action against these two companies for obviously working together to seemingly scam people.
Oh, and if you are considering using Daniel's and are reading his other positive Reviews...all I have to say is notice how similar they all are...approx 85% of his positive reviews use the word courteous. This is NOT a coincidence, most likely this is a single person tasked with boosting fake reviews or a review written by the same person sent to people to post for him. Do you really think that that many people use the word courteous?