Description
We provide full service plumbing ranging from repairs to full plumbing remodeling. Our team offers residential and light commercial plumbing. Our licensed and trained professional plumbing services include: What makes us different is our ability to execute Quality through everything we do. Whether it is our high-quality parts or our extensive training, we are fully committed to offering superior residential plumbing services in Gwinnett County & Metro Atlanta. As always, we set the standard high. We always stand behind our work. We clean up after every job and restore your plumbing to its optimal condition. We are local top-rated plumbers. Check out some of our recent reviews. Call or email us today to learn more about how True Blue Plumbing Services can help you!
HISTORY
Established in 2017.
We are local licensed & insured plumbers in Snellville, GA who are dedicated to value, hard work, and professionalism.
ABOUT BUSINESS OWNER
James Guzman, owner of True Blue Plumbing Services, started plumbing in the early 2000's. The total mission of True Blue Plumbing has been to excel in the plumbing trade and provide a total positive customer experience on every job.
SERVICES
Water Heater Repair, Backflow Services, Bathtub & Shower Repair, Drain Cleaning, Faucet Installation, Garbage Disposal Installation, Tankless Water Heater Installation, Pipe Installation, Leak Detection, Sewer Services, Toilet Installation, Water Filter Services, Garbage Disposal Repair, Bathtub & Shower Installation, Drain Installation, Emergency Services, Faucet Repair, Gas Line Services, Tankless Water Heater Repair, Pipe Repair, Septic Tank Services, Sink Repair, Toilet Repair, Water Heater Installation, ,
Reviews
It finally happened. I let a shot glass go down the garbage disposal and without paying any attention ran it and heard that dreaded terrifying noise of something that wasn't food shattering. I called them up and while I expected to have to wait a few days, they came out same day. They took a look and cleaned out my garbage disposal with no problem. I was worried it might be damaged, but all was good. They were very responsive, quick and most importantly to me: very transparent about pricing. I was very pleased with their service and will call again for all of my plumbing needs.
I have used Guzman Plumbing twice now and will never use anyone else. This last time my hot water heater went out. Upon calling them, they helped diagnose the problem over the phone, confirmed it was most likely the heater, got info so they could order one and have it ASAP. They were out first thing the next morning with the new heater in hand. No second visit needed and they had my water back on in record time. He even remembered the last time he was out years earlier. I own my own business and I try to have that level of efficiency and customer service with my clients so I respect when others do as well!!
Super impressed with this company! Got an appointment same week. Gabriel replaced a toilet. Later a hot water heater under the house without me having to take off work. Gave me multiple estimates for short term vs long term fixes to fit my budget. Decided to go full haul since I plan on staying here a while. He even spent extra time rerouting my hot water heater due to old plumbing issues at no extra cost. Also Kelly in customer service is awesome and very personable! Gave me text updates while the tech was at my house. Def recommend!!
Extremely happy with True Blue. Without sharing too much... we had a big leak. 10 to 15k estimates from others who looked at neighborhood and house, then advised of a complete replacement vs a simple repair. I called True Blue, they were prompt, honest, provided before and after photos. Left site clean and as it was.. Would call them for any plumbing issue moving forward.
They did a fantastic job!! Over the top customer service! From the first call, Kelly handled my call very well. Super personable and professional. Sean, was out in record time to fix my plumbing issues. He even had all parts on his van and fixed the issue in record time. He cleaned up nice and treated my home with respect. I especially enjoyed the fact that he wore boot coverings in and out of my house. I will definitely recommend and use again.
Sean came out. I called one day and the tech was out the next. I had no clue what was needed but they did! He just handled it, putting my worries at ease. Professional, friendly and on time. I even like the warranty/membership package that they offer. I think that's great for homeowners (especially an older home). I will definitely use True Blue again.
James was professional, honest, and friendly! He also gave some valuable tips and advice for prevention and safety for my home. You don't need to seek further for quotes, honesty, quality, or reliability for your plumbing. I highly recommend True Blue for you! I had my leaky garbage disposal and some pipes replaced and he was informative and done within the hour. You don't need to look elsewhere.
Shannon W.
06/01/2022 12:00:00 SA
This company was great ! I had a sewer line that needed to be replaced and they diagnosed the issue appropriately and did the work in a timely manner. I would definitely recommend them and use them again.
I called them bc all the other septic pumping companies stood me up. They said they were different. I was on the schedule for over a week for service. I called on Monday to confirm I was still on the schedule for Wednesday or Thursday, they confirmed. On Wednesday they called and said it would be Thursday. I was suppose to be they're first call Thursday, but somehow my window became 2pm to 4pm. I waited and of course they called at 3:50pm saying that the technician is 20 to 25 minutes out. I cancelled my service call. I'm sure they will response with an excuse just as the others did or I could've wait just a little bit longer for a company that I'm paying money to for a service...
They're not reliable I will not use or recommend services from True Blue Plumbing.
Added note: they're crewed arrives at 4:40 and I sent them away. He got angry and say he was here to help. I love it how he angry and I'm paying them almost $2k to do some work. I guess I'm the lucky one.
Also, here's our text conversation of me canceling bc they were outside the window. See below.
James is great to work with. My tankless hot water heater stopped producing hot water, and James came out the next day to take a look at it. He was able to diagnose the issue by pulling the unit apart and cleaning the heat exchanger. James took the time to explain the situation, the problem, and the fix. As an engineer, I really appreciate this. If you prefer someone who explains things in detail, is passionate about and loves to share their craft, and is a small business owner, James is your guy.
Berlíce B.
07/07/2022 12:00:00 SA
I have been using true blue since I moved into the neighborhood. Everyone on their staff is fast, friendly, and competent. I call them whenever I have a problem which luckily for me hasn't been in a while!
Called about possible water heater or pressure regulator problem. Came quickly. Assessed need for new water heater before looking at anything other than water under our washer. He could not see the bottom of the water heater at all, and didn't bother to look. Gave an estimate of $2300-2800, including $275 to replace toilet tank flush kit. It only needed one small part.
I paid their $79 service call fee and sent them on their way.
Called Home Depot. Quoted $1300 for installed water heater.
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