Description
We offer services in: water heaters, tankless water heaters, drain pipe repair, tub/shower drain cleaning, water line replacements and repairs, toilet installs and rebuilds, fixture repair and installations, and gas lines and much more! Customer safety, a fair price, and your satisfaction are our top priorities!
HISTORY
Established in 2006.
Our plumbers and technicians at Alliance Plumbing and Drain are proud to have serviced the Metro Atlanta and North GA Areas since 2006. Our experience and knowledge in the plumbing industry comes from extensive training and working in both Residential and Commercial settings. We are licensed in the state of Georgia and possess a Journeyman's License as well as a Non-Restricted Master Plumber License. The way we conduct our business is what makes us unique. All of our plumbers treat the business and each other like family. We care about each other and our customers. We are nothing without loyal customers. We are a referral business with lifetime customers. Do a good job for someone and they will tell their family and friends. We hope you become a customer.
ABOUT BUSINESS OWNER
Vitaliy N. & Dmitriy K. are the owners of Alliance Plumbing and Drain and have worked in the plumbing industry in the Atlanta area for over 15 years.
SERVICES
Emergency Services, Pipe Repair, Toilet Installation, Water Heater Repair, Garbage Disposal Repair, Faucet Repair, Gas Line Services, Sink Repair, Toilet Repair, Drain Cleaning, Water Heater Installation, Bathtub & Shower Repair, Faucet Installation, Leak Detection, Sewer Services, ,
Reviews
Had new water heater installed. Plumbers were prompt and did a very nice installation. The piping work was very neat and tidy.
Demetrious & his guys are great plumbers. They really know what they are doing & their pricing is more than fair. I called them for service, & they were in front of my house in less than two hours.
Sarah S.
07/07/2020 12:00:00 SA
My new plumbers (if I ever need one). I had a leak in my celiling and they came right out and determined that it wasn't a plumbing issue and helped me ID what the issue was. I appreciate their honesty and insight. Highly recommend.
Christopher S.
12/31/2020
The guys from Alliance were great. Highly recommended. I had two leaks above the ceiling in our family room and they came out next day (on New Year's Eve), identified the problem, and replaced a section of pipe. They worked very efficiently and cleaned everything up when done. I'll be using them again for sure.
Had them come out for a clogged kitchen sink. I had tried all the usual remedies like drano, baking soda/vinegar, hot water but no luck.
Put in a request Monday evening and got a call Tuesday morning from Vitaly. He told me that he could perform the service that same afternoon and quoted me a price for snaking the line which I totally understood would be needed. He called me to let me know that his techs were on the way.
They were professional and got to work rightaway. I believe the snake went almost all the way outside the house. So hopefully we don't have any issue for the foreseeable future. Recommended that we use a particular product which would prevent grease buildup in our pipes.
Also they fixed my clogged toilet in my basement for no charge .
I highly recommend them.
Lasirene D.
03/06/2021 12:00:00 SA
Great service everytime. I am never disappointed. They are experienced, punctual, reasonably priced and give great tips. I call them every time I have an issue.
Paul M.
07/07/2022 12:00:00 SA
We had a toilet to repair and I called alliance. That came asap and fixed the issue. They did an excellent job getting the issue resolved and keeping us informed
Antoinette G.
11/03/2022 12:00:00 SA
These guys are the real deal. I called them based on their positive reviews, and our experience with them was wonderful. They installed a tankless water heater in our house when our old water heater went out. They took the time to explain the pros and cons of traditional water heaters vs tankless, and we chose to go with tankless. We called them after the installation for some follow up service, and they were very responsive.
We were very pleased with all of their technicians--the ones who came for the estimate and the ones for the installation and follow up service. All were extremely polite, timely and professional.
Gerald O.
08/02/2019 12:00:00 SA
I had a leaking shower valve in daughters bathroom. Vitaliy and Mike fit me in their busy schedule the day I called. Instead of replacing the whole valve they were able to replaced the washer which saved me a considerable amount of money. These guys are super honest, reliable and totally warranty their work! Love Alliance Plumbing! Keep up the great work and customer service!
I made a call to Alliance b/c the pilot light was out on my hot water heater and I needed someone to come out and re-light. Unfortunately, the instructions on the water heater DID NOT work to light the pilot light. When I called, Demetri asked me to send him photographs of the hot water heater via text. Within 5 minutes he called me back, walked me through lighting the pilot light, and made sure the water heater was working properly...FREE OF CHARGE!!! He was amazing and so kind! I can not say how wonderful it was to have someone who really helped me in a difficult situation. I am so grateful and would recommend Alliance Plumbing!!!
I have finally found our go to plumber! Dimitri and his team are responsive, honest, and full of integrity. Just fantastic.
In August, I called them about a leak in our laundry room. After talking about the situation on the phone, Dimitri advised that we call an appliance repair company as it was probably not a plumbing issue. He was right!
In March, we had noticed our water bill had skyrocketed. I called Dimitri and he responded immediately. Had his guys out the next day. It was a leak between the water meter and the house. They presented two options, replace the entire line or find the leak and repair. I asked for Dimitri's honest opinion and instead of pushing the more expensive option, he help us make the right choice for us.
They do great work at the right price and most importantly are trustworthy.
Joe A.
08/09/2023 12:00:00 SA
Outstanding service! Called them at 11pm and they sent a crew at 9am. The issue was the water main into the house broke after 27 years. They knew exactly what it was as I explained it over the phone. Told me what I needed to do to prepare for the work. Gave me a good estimate over the phone and held to it. They were professional, knowledgeable, courteous and quick.
Confident it was done right.
Quality organization and team members.
Wished I had known about them earlier.
Joe
Hassan I.
01/06/2020 12:00:00 SA
Dimitri and Nick(x2) came out and checked the leak in my kitchen. They were very professional and quickly diagnosed the issue to be my old dishwasher. They also checked the water pressure of the house. I will be calling them for any future plumbing needs and highly recommend them.
Alliance Plumbing was great to work with and was highly responsive. They came to our house because we had a leak that could be seen on the ceiling. They came in and did not have to cut the roof because they found out the leak was coming from the master bathtub knobs. They were extremely professional and honest. I highly recommend Alliance.
Called them on a Saturday evening and they helped me with how to fix the problem until they could arrive. They are professional, courteous, prompt, and very reasonably priced. Great experience!
We had a leaking valve in our washer connection, i called on Sunday and was told they could come the next day. Vitaliy and his crew called and came early than promised. He explained everything to me told me worst and base case scenario. However he was able to fix it with the best case scenario. They were very friendly and attentive even gave me some tips on restaurants since we are new in the area. They were honest and told me the things that probably need to be done to the house in the future. I would highly recommend them any time we have any other plumbing issues.
Thanks Alliance!
Every review on Yelp is a 5 star review, and they still managed to exceed expectations. Quick, efficient, courteous, professional.. I'm running out of adjectives. We thought we were having water pressure issues in the house, after a quick visit they helped loosen a few valves around the house and water pressure issues were avoided. They also replaced a problematic garbage disposal and got us up and running in no time.
No need to keep looking for a plumber, you found the right one. Give them a call, they're fantastic.
I had an emergency with water in my driveway. I've used Alliance before with great success. They came out the same day as I was losing hundreds of gallons of water. They resolved my issue quickly and did a goodwill gesture. I 100% will call them again for future plumbing issues. They are professional and the pricing is fair-great family owned group now that I've met 3 of them. Keep up the great work and excellent service!
So happy to have found our go to plumbers! We had a few things going on and Alliance came out and diagnosed it quickly, and explained it all. So we had two showers that were screaming a high pitched noise, one tub that would leak at times, and water pressure that was higher than normal at first but then trickled lower. They checked all the issues, and the overall water pressure and checked the hot water heater. These guys are good! They knew what the issue was and two were related to a ruptured expansion tank bladder, the other issue was separate. Our hot water tank was original to the house and had given a long life; we were concerned about it last year actually. They talked me through everything, but recommended a new hot water tank and expansion tank at a fair price. I told them I wanted to call my husband, and they had no problem with that. They politely said, we'll step out and let you do that. They went out to the truck and checked in with the main office. We decided to change it all out before it caused more issues. They guys got to work and had it done very quickly and neatly! The install looks so much more clean and neat compared to the original one, it's funny! It's a more efficient unit and even has its own diagnostics with a clear panel to read what's happening, which he talked me through easily. What an upgrade! He thought this would take care of the random leaks from one tub and the water pressure. The other issue he explained how we could do it, or we could call them back and they would do it after we picked the piece we needed. These guys are great; knowledgeable, friendly, respectful, neat, very easy to work with. I would happily recommend them to anyone.
I called Alliance Plumbing after noticing a problem in the bathroom on my main floor. I initially spoke with Dmitriy to book the appointment and he was very diligent at keeping me up to date on details regarding the arrival time. The two repair men were very professional and courteous as well. They were clear in explaining the problem and offered a few repair solutions. I am a neat freak so I also want to mention that they were very clean. Both of the guys removed their shoes, wore masks and left the work area tidy. I would highly recommend this company and hire them again in the future
Marzieh M.
02/10/2020 12:00:00 SA
Shower drain was clogged and I called toschedule an appointment. Was not expecting them to come out the same day but they did!! Amazing professional service! Will definitely be using Alliance Plumbing again!
These guys are awesome. They really care about helping you. They're always prompt and do really great work without trying to over charge you for anything. Wonderful team I had this morning with Dmitry and Nick. I will definitely call them in the future for any additional help I might need.
I would highly recommend Alliance Plumbing and Drain. I submitted a request for quotes on Yelp and Dmitriy was very quick to respond. He was flexible with my schedule and came out the following day. I had to have a high pressure valve replaced, along with two toilets, and a shower head. His team offered quick service for a fair price and I will definitely use them for my future plumbing needs.
We had a water line break in the storage room of our basement. After reading many Yelp reviews, I decided to call Alliance Plumbing early the next morning. Dmitriy (Owner) quickly returned my call and asked me to sent photos. He knew exactly what the problem was and had a team arrive before noon. Nick & Nick did an outstanding job. They explained everything in detail, showed pictures of the damage and the steps needed to complete the job. The repair was completed at a fair price in just a few hours and very detailed in cleaning up the area....A true professional job from start to finish. We will keep Alliance Plumbing on our Contact list for any future repairs or projects.
Needed a new hot water heater and had to solve for rattling pipes. Alliance Plumbing does everything well. From simple (explain what they will do thoroughly) to technical (solving noise issues by backward engineering
to discover a toilet fill valve issue) all done honestly and professionally. I discover shortcuts the builder took in my house every time I repair something, these guys don't cut corners. Done right, fair prices, and honest communication. Master plumber knowledge on top of these core practices and I strongly recommend you hire them to solve your plumbing problems with confidence.
Pat W.
10/12/2018 12:00:00 SA
Lifesavers! I had standing water in my basement due to an end of life water heater. Called Alliance based on their reviews and I have to say they definitely met the 5 star level and then some! As far as response time, I called around 3:30 on a Friday no less, and Vitaliy and crew were at my door by about 4:00, and had everything on their truck needed to remove & replace the water heater. I realize that this was probably just good timing, but for my situation, it couldn't have worked out better. Do yourself a favor...if you are ever in need of plumbing help, give Alliance a call. You won't be disappointed!
James T.
01/03/2022 12:00:00 SA
I've used Alliance on a couple of jobs. They are always super responsive. I call Dimitri the owner direct and he always walks me through my plumbing problems and is up front on diagnosis and job costs. On all jobs hired Alliance did an excellent job. They clean up after themselves and left the work area mostly better than when they got there. I wouldn't hesitate to call these guys if you are in a pinch and need fast service. They may not be the cheapest, but they are great at what they do.
Owner contacted me same day and helped me get a new kitchen garbage disposal appointment setup. Price arranged up front so no surprises. The person they sent out was super nice, respectful, cleaned up after himself, and did the job quickly while explaining everything he did once he was done. I would definitely hire these guys again for another plumbing job.
Stephen V.
06/06/2018 12:00:00 SA
Did a great job for my parents! Vitali was a very fast and nice guy. They charged a very fair price and were worth every penny. They will use him for future plumbing issues based on this job. Don't hesitate to give them a call.
I recently had a pretty complicated issue with the plumbing in my home and called alliance plumbing and drain to fix it. They came out on time, were very professional and gave me a price up front to fix the issue. They got the job done as promised and it even went smoother than they thought. As a result they gave me a discount. Who does that anymore? Very nice and professional company! Highly recommend.
Ashley S.
12/01/2021 12:00:00 SA
Alliance Plumbing and Drain is definitely a 5 STAR company!! Called this company based on the reviews and praises on the NextDoor app and they did not disappoint! We found a leak from our main water line. Thank you Dmitriy for you responsiveness returning my call. Alex and David came out the next morning and diagnosed the issue within minutes. They were able to locate the leak, replace the pipe and the pressure valve, and clean up everything in less than 2hrs!! They are extremely friendly and professional. Will definitely ONLY call Alliance Plumbing and Drain with any future plumbing issues and recommend to anyone looking for a knowledgeable, honest plumbing company with integrity.
Exceptional customer service and plumbing work! So appreciative of Dmitriy and his team, Alex and Daniel, who worked hard all day at my house to replace our water heater, pressure valve, and multiple faucets that were old. They were so respectful and gave great and honest advice!! I found out that it's a family business and now the second generation is doing work too. Love to support that and so grateful we found them!! Highly recommend their work and we will use them again for any plumbing needs!
Star R.
05/06/2020 12:00:00 SA
Had to have a kitchen sink faucet replaced... I received a call back within minutes of initially inquiring about their services after reading great reviews. They gave me a 3 hour window in which they would arrive on our appointment date... they were right on time and gave me a courtesy call to let me know that the workers were in route. They were extremely professional and courteous! Definitely recommend them for whatever you may need.
Dmitriy and crew on scene very quickly. Extremely professional, very thorough explaining situation. Four days later, coincidence with having another problem in another bathroom. Dmitriy once again on the scene very quickly with another crew to resolve the problem. I asked about options and he was very clear with solutions and pricing. Today I had three new toilets installed. 5 employees on scene to get the large job done quickly. Always had everything with them they needed. They arrived before scheduled, and I always received a phone call with the exact time they would arrive. Always answered the phone! Direct information, SO IMPRESSED!!! Would highly recommend Alliance, Well done!!!
Dimitriy & team wow what can I say!! These guys did a wonderful job on installing my new water heater! Dmitry quoted me a price over the phone yesterday & were out to my condo today to install it. The entire crew was very professional & got the job done in under 2 hrs. After installation Dmitry took the time to explain to me how to work the temp gauge & light the pilot light if it ever goes out. They even installed new hoses for my washing machine at no additional charge! I have officially found a new plumber & will call them again for all my future plumbing needs!
I can't say enough about how pleased I am with Alliance Plumbing and Drain. I called them at 9:00pm at night on a Wednesday (I was a brand new customer..this was the first time I had ever contacted this place), explaining to them that my 12 year old water heater was leaking water all over my house, and it needed to be replaced ASAP (as I had been told by other companies). Well, I was thinking that this couldn't be done until Friday, especially since I live in Cumming and this place is located in Suwanee. But to my surprise, Alliance Plumbing came all the way to my house immediately. I am beyond impressed that they drove to my house at 10pm at night to install a new water heater for me. Who does that??!! I can't thank Vitaliy and Dmitriy from Alliance Plumbing enough for their hard work and excellent customer service. These two guys got the job done within 2 hours that same night. Now this is what true customer service is all about! I will never go anywhere else!
Dmitriy and crew were responsive and very professional. More importantly Alliance saved me money by taking the time to find out the issues before their visit so I had the correct items to install. The work was completed quickly, cleanly and efficiently. Added to speed dial and will definitely use again!
This was our first experience with Alliance Plumbing and Drain. Things could not have gone smoother. The initial quote was very competitive and we contracted them. They arrived as promised and completed the work in the estimated time. The crew was friendly and clean. We will certainly use Alliance Plumbing and Drain for all our future plumbing needs.
These guys are great! I highly recommend them! I had a shower spring a leak yesterday morning and it was leaking hot water and steaming up the first floor of my house.
I called the number on yelp and one of the owners, Dimitry answered the phone and was very helpful. I called at about 2:30pm and was very concerned I would get a plumber out that day but Dimitry assured me he would come out yet that day.
He stayed in touch with me the rest of that afternoon and came at about 8:00pm and fixed the shower.
If you have any plumbing needs big or small these are your guys! I won't use anyone else!
It's not every day that you get to encounter people that truly do their best to make the lives of others a little bit better, but that is EXACTLY what we received today from Alliance Plumbing & Drain!
Our family is in the midst of a devastating and tragic situation with the loss of one of our youngest family members. Obviously not an ideal time for a plumbing issue to present itself. We called Alliance Plumbing and within 2 hours they were at our home to diagnose the issue. We were given an initial estimate for the projected work, but when the technicians discovered what our family is dealing with, they called and spoke with the company's owner, and he offered a generous discount for the anticipated work. After beginning the work, the technicians discovered that one critical piece of equipment needed to be replaced, but that equipment was not included in the initial estimate. We were amazed at the generosity of the company, as they indicated they would not charge us for the replacement of that necessary piece of equipment! We were even more amazed that at the end of the service call and completion of the work, the technicians did not accept ANY payment for their services!
To the owners and technicians of Alliance Plumbing, we can not thank you enough for your professionalism, and your astounding generosity and kindness to a hurting family! You have been a tremendous blessing to us in this especially difficult time, and we will recommend you every chance we get! May God bless your business abundantly! #FiveStarsAreNotEnough
EXCEEDED my expectations for professionalism, timeliness, work ethic, and job quality. Never before have I thought, This plumber is amazing! Not only was work affordable, but they literally left their shoes on my front porch, walked me through the detailed receipt, with clear explanation. These are guys you'd WANT to be in your home. 1000% satisfied. Small business, so you'll actually get these guys!
Thomas A.
01/10/2023 12:00:00 SA
This plumbing company came out and take a look at my toilet, and they were able to come out the next day to provide me an estimate on the service needed for repair. I believe that this is a great plumbing service to use because they are professional, accurate, provide great estimates, and also, I believe that they would do a great job. Although, I did not go with the service for for my Plumbing needs at my home. I do think that they would offer great service to anyone that's needing plumbing done and at home. This company is well recognized their household name throughout the area which is where I live in and I think that they would do an awesome job for anyone that needing plumbing service done in the home business or whatever the case may be in regards to plumbing needs.
Jang C.
11/12/2021 12:00:00 SA
We had Alliance come out to
- replace a toilet
- replace pedestal sink with vanity/sink
- replace water heater
They sent 2 guys to do the job. They were Nick and Nick. They were courteous and professional.
I usually ask a lot of questions about the job. They communicated clearly on what they were going to do and how much it was going to be.
I thought the prices are very fair. They were also fast. I scheduled the service and they came out the next day and did all 3 jobs. I was surprised how fast they were.
One of the job included removing an old pedestal sink and replace with a vanity I bought from Lowes. The sink in the vanity had a flaw and wouldn't give a good seal to the drain pipe. But they were able to solve that problem so I didn't have to return the heavy, cumbersome, already half-installed vanity back to Lowes.
All the work looked like it was done in a professional manner. They recommended on replacing old, worn parts with new ones for preventative measures.
At the end, they clean up properly and removed all the trash. I liked the communication, service, the speed of the service, and price they provided. I think they're a reputable plumbing company. I will use them in the future for all my other jobs.
David K.
10/09/2019 12:00:00 SA
Had my leaking kitchen faucet replaced with these guys and they were able to schedule me right away on the same day. They were very professional, and were able to give me a quote over the phone that was accurate. They arrived on time, were very courteous and professional, and explained everything they needed to do. They completed the job in a timely manner. I will definitely use them again and refer them to friends and family.
Great communication and friendly service. They did a good, professional job replacing my toilet shutoff valve with a high quality replacement.
Chris B.
08/04/2023 12:00:00 SA
2023-08-04 - This last Monday my wife and I determined that we had a leak in the main water supply line where it comes into the house. My wife suggested that we contact AP&D based on the very positive reviews people had posted about the company. AP&D lived up to the reviews.
Dmitriy was great in terms of gathering all the facts and getting the service call scheduled. David arrived promptly at 8:30 on Wednesday morning, was quickly able to confirm that we did have a leak and provided a very reasonable estimate for getting it fixed. By 2PM that afternoon, we had running water again and no leak. David and the other 2 other guys with him were extremely polite, conscientious - they took their shoes off outside before coming in the house - and informative. They told us what to do to get reimbursed by the water company for the water loss attributable to the leak.
We will definitely call AP&D again any time we have plumbing issues. Thank you, Dmitriy, David and team!
Leslie D.
03/06/2023 12:00:00 SA
Alex and Daniel were here today to check out what we thought was a problem with our toilets. As it turns out, there is actually no problem with our toilets. I can't say enough about how professional and courteous they were. Highly recommend
TJ K.
09/03/2019 12:00:00 SA
Hands down this company will be my plumbers for life!
I found this company through yelp last night after a long day at work when I came home to discover water pouring down my basement walls through the main water supply pipe coming into my the house. Being late at night I called the city of Roswell and they sent the fire department to turn off the water to my house. I messaged Alliance plumbing and within 15 min was told they would be out between 10-12 the next day. Nick and Alex showed up and took a look at my plumbing issue and the company name on my water intake valve and told me that it was possible the repair would be covered under warranty with the company who initially did the work (and it was an expensive repair). While they were giving me a free estimate and finding the source of the leak, I called the other company, they sent someone out and indeed it was covered by a warranty that, being a new owner I had no idea existed.
Alliance was really honest (I never knew about the warranty) nor would I have known the difference. It is this honesty and professionalism that will have call them for all of my plumbing needs.
Needed an urgent service for serious leak under the kitchen sink on a Friday morning. Called and they were available, picked up the phone and came to our rescue. Staff was courteous, professional, kept everything clean and fixed under the price they asked.
I strongly recommend their services.
Yoshimi W.
09/01/2017 12:00:00 SA
Alliance is truly the best. I had a water bill problem and called them to come out to see if I have any leak in the house. They checked everything thoroughly and told me I had no leak. In the process, they told me that I had older toilets system and might need to be changed in the future but not now because they were functioning fine. They were very friendly and professional. They answered all the questions and concerns I had. I was ready to pay for such wonderful service. Then, they told me since there were no leaks, they were not going to charge me. I insisted to pay, but they also insisted that it was fine. I called the water department, and they me the meter was misread. Thank you very much, Alliance Plumbing
And Drain. I will definitely call them when I need to change my toilet systems and any plumbing problems in the future!!!
Belinda C.
07/06/2022 12:00:00 SA
This has been one of the best plumbing experience I ever had. I was experiencing a leak in my home and I called
Alliance. They were able to get someone to my home within the hour and it took them 30mins to resolve the issue. My plumber David was neat and cleaned up after hisself. He explained everything every step of the way. I highly recommend them.
Thank you Alliance!
Yolanda T.
09/10/2019 12:00:00 SA
Had a great experience with Alliance Plumbing and Drain. Called for a clogged garbage disposal. The guys arrived on time and quickly unclogged the garbage disposal; however, they discovered the garbage disposal was on its last legs and was leaking (nearly 13 years old). They had quoted us to unclog the drain; however, when we discovered the issue with the disposal, they called the owner and he was able to adjust the quote to include replacement of the disposal. Great customer service. I would highly recommend using them if you have any plumbing issues.
Matt B.
08/05/2019 12:00:00 SA
I noticed a leak in our ceiling from the upstairs shower on Sunday evening. Called Monday morning and had someone at the house within an hour and a half. They showed up, completed the repair in under an hour at a reasonable price, and were incredibly courteous and professional at the same time. Could not be happier! I would HIGHLY RECOMMEND Alliance for any plumbing needs!
Lisa L.
02/12/2021 12:00:00 SA
They came the same day, Very clean and thorough!!! Found my issue and gave me recommendations on how to solve it.
Very good customer service.
I have used them twice and would recommend them!
Simply put - these guys are awesome! Dmitriy facilitated and estimate remotely with us providing him some snaps of our plumbing system with the less than adequate pressure relief components that kept failing from the original build of our home. Vitaliy and Michael came out and sorted all the issues within a little over and hour and at very reasonable price with what appears to be very quality workmanship! Additionally, the guys are extremely friendly and took lots of time explaining what was going on and what needed to be done to resolve the issue! Great work guys - you guys are my go-to plumbers now!!
Alliance Plumbing was the most courteous and pleasant plumbers I've met. When I called the office the phone was answered we discussed my needs and I was set up an appointment for the next day. Nick and David came to my house and I explained my concerns and off to work they went. Within one hour all work was complete and Nick gave me some wise homeowners tips and I was a very pleased customer. Thanks for coming by. I would recommend this company to anyone in the North Metro Atlanta area.
Demitre and the plumbing team are the best. They are straight forward, honest, hard workers that's do excellent work and can evaluate a serious situation and work you in quickly. Also, revisited and squeezed in a quick visit even when the team is booked. They replaced and relocated a leaking hot water heater with a tankless heater in a couple days. Worked with us through a damage situation and stopped and investigated concerns on what could have been another troublesome situation. Highly recommend this local family business.
SoForsyth Home Owner
Yury R.
07/07/2020 12:00:00 SA
On Saturday, our backyard hose spiket was leaking water and we tried to fix it and made the problem worse. Monday morning, we were searching for a plumber and came across Alliance plumbing. He was very helpful and his communication was amazing. He came the following morning and provided me with an honest service. Will definitely be our go to plumbing service! Amazing service! Highly recommend!
I swear Dmitriy called me before I hit SEND on my Yelp message! He offered to FaceTime me to see existing water heater instead of waiting to do a site visit, which saved at least a day, if not more. He talked a good game on the Navien water heater he sold me and my wife said his installers were professional.
The exact opposite experience from the prior handful of plumbers who seemingly didn't want the job.
These folks have my business for life! What a fantastic experience! Our hot water heater went out late evening. I sent a message to Alliance and had a return message from them offering to come by early the following morning within 5 minutes!! The team came by as promised (with a courtesy call when they were on the way). They quickly diagnosed the problem and laid out all of my options. They took extra effort to ensure I understood the pros/cons of each option and never pressured me. I elected to replace my unit and was ecstatic when they had it fully replaced, fixed some other issues from prior plumber, and all cleaned up within less than 2 hours. Amazing people, phenomenal service, I can't recommend them more highly. Just a phenomenal service provider - and genuinely great people!
Excellent fast friendly service. We highly recommend. Fair prices.
Local Suwanee family owned company
I had a water leak in the ceiling at my house. I thought it was going to be extremely expensive to fix, and so I called Alliance to come over and see what they could do. The guys came over, took a look and it turned out it was an easy fix that they did very quickly. Best of all, they indicated that because it was such an easy fix they didn't even charge me for it!
You better believe I'm going to call them next time I need a plumber! Super nice guys!
Debi W.
06/12/2019 12:00:00 SA
If you have any plumbing problem call Alliance Plumbing and Drain. They just fixed a leak in our basement. The main water line pipe that connects to our basement wall broke, as a result, water sipped in through the foundation wall. We look at different plumbing companies and found Alliance has 5 stars review everywhere on the web. Alliance lives up to their excellent review. They are prompt, courteous, honest, dependable and the price is reasonable. Alliance will always have our business. Superb services.
Lauren K.
01/04/2023 12:00:00 SA
We've used Alliance to replace the broken water service line last year. They were extremely responsive and handled the issue in a timely manner.
I've since called about another issue and Dimitri is SO responsive. If he doesn't answer the first time, he will return your call the same day. The communication with this team is excellent. Alliance really does go above and beyond.
Therese F.
08/10/2021 12:00:00 SA
The young men that came to my house were very polite, professional and they worked efficiently. I had one toilet replaced, minor rebuild on another (also did a couple small tasks of tightening my roman tub spout and cleaning out the tub drain cover). Great family business with reasonably prices!
Note that I am in Lawrenceville and NOT Buckhead. I've no idea why my profile says that and I can't find a place to change it.
I got a quote from Dmitriy a Alliance and one from my HVAC company for a tankless water heater installation. The quotes were basically identical but I elected to go with the Navien sold by Alliance.
The guys who came out were very professional and did a great job. I had a friend here working on some other home improvement projects for and he's been in construction for decades and was impressed with the quality of their work an their professionalism.
The tankless water heater is working perfectly.
I highly recommend Alliance and would not hesitate to use them again for any plumbing work.
Responded immediately and resolved the repair professionally. I will use again for any future projects.
I would not recommend this place only because that are pricey for an hour of work using only camera and snake to clear the line outside the house. I noticed they did not fully closed the drain line cap after the job was done. Paying over 500$ for two men work in an hour and not charing by hourly is not gonna cut it for me.
What responsive professionals The people of of alliance plumbing are!!! They came quickly, solved our problem in a very short time for a reasonable price. They also took time to explain everything. Education, service and price! We made the right call ...
Sue A.
02/10/2021 12:00:00 SA
These guys know what they are doing! Replaced water heater with no problem & their work looks great! Highly recommend!!
Cindy D.
07/07/2020 12:00:00 SA
Vitaliy and Dmitriy installed a new gas line to our cooktop and hooked it up for a great price. They were super courteous and efficient; we're pleased with the work and would definitely hire them again!
Jerry R.
07/11/2018 12:00:00 SA
David & Michael did a fantastic job locating a clog in our back to back toilets (where they joined the main drainpipe in a Y). We had been wrestling with this problem for years - when one bathroom was clogged, the adjoining bathroom was also. It finally really bit us with a big leak over the weekend. Alliance came ahead of their time window! How often does that happen nowadays? David/Michael removed both toilets & used a scope to locate/remove the clog, then re-installed both toilets, much more solidly than they had ever been. Great service! My new go to plumbers for everything.
We called to have them come out and fix an issue that another plumber had missed. They the appointment for the next day. They called and said they could be 30 minutes early. We accepted. They gave me a solid estimate when they arrived and they started work immediately. They were professional, nice and were done in a snap. They even left the work area cleaner than when they got here. If I need another plumbing job done I will be calling these guys first.
Adrian W.
Work was fine. Way overpriced. If their price was in line with other local plumbers I would have given them 5 stars.
Great service by professional employees that really know what they're doing. Our technician was prepared for anything that the job needed to complete our repairs. I highly recommend them for all your plumbing needs.
Thanks again
Highly recommend Alliance Plumbing and Drain! I was fortunate enough they had an opening to come by and take a look at a broken garbage disposal which they fixed along with an ongoing leak we haven't been able to fix for MONTHS.
Backstory: Another plumbing service had previously fixed leaks to the kitchen piping by slapping on all in one fixes from Home Depot. They worked but only temporarily until we had to call them again for another piece to be added to our piping. Instead of going for the simple fix they made it more complex.
Vitaly and team came out and quickly assessed the garbage disposal as needing to be replaced. No surprise as its been over a decade. They then took a look at the drain piping that needed to be fixed for leaks. After a bit of head scratching to understand someone else's work, they made the call its best to rework the piping as the many quick fixes applied by the previous plumber just didn't make sense. They explained to me how water should be draining and the path it should be following as opposed to the way the previous plumber decided to do the work.
What looked like a jungle of piping from hell now has maybe 2-3 pieces making it all work. I also have so much more room under my sink now!!
Additional note: They replaced one of the sink drains and noted the previous plumber had used a gasket to seal it. It was explained to me that while this can work it is not the preferred method. The redid the sink drain with what looked like a type of putty. Throwing this in there as an example of how they went above and beyond to ensure everything was checked and passed their sniff test.
Thank you!
Called in the morning and two employees were here early afternoon. They checked out the problem and gave me sound advice as to how to proceed. I truly appreciated their advice and will definitelyuse them should the need arise.
Just want to thank everyone that recommended Alliance Plumbing! Dimitry and Vitaly scheduled me for today between 11 and 1, They arrived just after 11 and texted first. They were neat (took their shoes off without even being asked!), professional, educated, skilled, and personable. They fixed a few items and gave me advice on other things. I am so glad to have found excellent, honest, fairly priced plumbers!! Don't hesitate to use them.
Alliance Plumbing 770-658-0115
Caitlin S.
09/12/2019 12:00:00 SA
These guys are amazing I called Saturday to get a quote to replace my water heater and we got it installed on Monday. The guys got here a little earlier than the appointment time and the installation didn't take long at all. Will for sure be coming back for all my plumbing needs.
Called for help yesterday with a very slow leaky pipe. They answered immediately, gave me a window of arrival and were very professional and courteous. They were the fourth company we have called for this problem (long story) and am happy to say it was finally resolved 100%. Excellent service, explained everything to our satisfaction, worked quickly and cleaned up thoroughly. Next time we need a plumber, Alliance will be my first call.
This is a fantastic company, and reasonably priced. I will absolutely use them again. David & Daniel came out to fix a running toilet, and were very courteous and professional. They explained my options and once the work was agreed upon, were speedy and efficient. Kudos to Alliance.
Sana M.
12/01/2021 12:00:00 SA
We had our ejector pump fail on Saturday night. They told us they try to get to us Monday but definitely first thing on Tuesday. They were able to come Monday and replace a 18 year old ejector pump. The whole crew was very responsive plus did great job cleaning up afterwards. Definitely recommend and will use them in the future. Price on the repair was reasonable and even gave us military discount.
Alex L.
12/08/2020 12:00:00 SA
I had a problem with a leak in my kitchen faucet/sink. First, they directed me to contact the manufacturer to see if it was under warranty, which it was, and they sent me a free part. While the part didn't fix the problem, it was nice to get that advice and potentially save me some money. I gave them a call back and they quickly made a trip to my home. They diagnosed the problem, had the parts needed in their truck and expertly installed everything for a fair price. They also wore a mask and respected my home by taking off their shoes when inside. Nice people, great service and very honest. Great job.
We had a plumbing emergency Friday night where one of our hot water tanks had a bad thermostat and nearly burst with scalding water. I managed to turn off gas burner and water and contained the damage. We called Alliance the next morning and three workers came out later on Saturday.
After about six or seven hours work, Alliance switched out both of our old tank water heaters with a new tankless heater and repaired some faucets and toilets that were damaged from the hot water. Now, everything is working great and new tankless heater is able to supply our large home with hot water with no fear of this happening again!
Throughout this process, Alliance was professional, neat and charged reasonable prices. There is a reason this company has all five star reviews and now I can add myself to their list of satisfied customers!
Catherine W.
04/07/2017 12:00:00 SA
Alliance Plumbing gets my best of vote for knowledge, experience and reliability. Their pricing is very fair also. We had a dual shower faucet that had to be replaced and an ongoing exterior copper piping issue that has frozen and burst every year. They explained about a different type of pipe that was better suited to exterior use and replaced the existing copper. Alliance offered a long-term solution where other plumbers had only offered a short term band-aid! They also worked us into their busy schedule and actually came the same day as called and did the whole job! We have DEFINITELY found our new plumbers...
Brigitte G.
07/05/2022 12:00:00 SA
I've used Alliance twice this year and was satisfied both times. First I had a leak in a water line outside. I got a quote from a company but the person wasn't as knowledgeable about the issue as I'd liked, so I called Alliance to get another quote. Dmitriy was a breath of fresh air. He sent David out asap to diagnose the problem. He sent pictures and explained exactly what was wrong and his recommendations. He was very honest and not trying to drive up the cost like the other company. He also made other repairs that needed to be done. A few months later I had a corroded fitting on my main water line! I called Dmitriy and he had someone there the same day to fix it. He is very knowledgeable about plumbing and takes pride in his work and using the correct parts for a lasting repair. I really trust this plumbing company which is really saying something. I highly recommend them to anyone needing service!
Elana W.
04/08/2020 12:00:00 SA
We purchased a home last May and called Alliance to check the water pressure and give us an estimate to run a gas line to the kitchen for a gas stove. Their estimate was very reasonable so we had them install. They completed it that same day. We were so impressed with their professionalism and quality of work that we have called them back for a garbage disposal issue, toilet leak, and just now a basement pump issue. We are so happy with their service each time and will continue to call them back for any future issues we have. Thank you Alliance!
Vitality and David showed up and corrected a main sewer line blockage on a Sunday evening. This was after being shutdown by our home owner warranty provider and several other local plumbers. They were fast and straight to the point. They found the issue and fixed it quickly. Awesome guys, awesome deal. Give them a call and you'll see why they should get 10 stars.
We had a water line from the road to the house that was leaking. I called alliance and not only were they professional, they also were true to their word for pricing and time committed for the job. Scheduling the job was easy and they showed up on time. That to me in today's world is a good sign of a well run business. Thanks to Dimitri, Nick and Nick.
Dan E.
12/12/2018 12:00:00 SA
After my initial review, I'd like to post an update:
The original work (the hot and cold shutoffs) are still operating wonderfully.
I have also had Alliance Plumbing and Drain replace my water heater and install a toilet that I purchased (on two totally separate visits).
In both cases, they performed quickly and with incredible attention to detail.
When they replaced the water heater, I think the work was performed entirely in about an hour and a half. They pointed out and fixed a code issue that the previous owners of the house had overlooked. They also replaced the gas line feeding the water heater, and the expansion tank at no additional charge. When asked, they let me observe them while they worked and went out of their way to educate me about the ins-and-outs of water heater maintenance.
When they replaced the toilet in our master bathroom, they went out of their way to carefully remove the existing toilet (they wrapped it entirely in plastic to avoid leaks staining our carpet), they cleaned the floor (!), and then installed the very heavy one-piece toilet I had purchased in a very cramped location. Again, they let me observe and went out of their way to educate me on the ins-and-outs of toilet replacement.
Excellent work, a reasonable price, and reliable operation. You can't ask for anything more in a plumber!
I new water heater was installed today. Super team members, very professional and did a super job
What a lifesaver this company was! We had a water regulator go out late on Saturday evening. He helped us get it changed out so that we weren't without water for the weekend. 5 star service!!
So it's 9:53pm on Friday night, and Vitaliy & Dmitriy just left.
We started the day with a horrible situation, shower drain backing up into the shower, and nearby toilet gurgling.
Get out of the shower, and see the adjacent tub has sewage backed up in it.
Called Alliance based on their reviews, and the said the could come out same day, but would be after 7pm because of a full schedule. I go to work, come home the called and let me know it would be after 8pm and confirm that's OK.
Totally professional, removed the toilet, camera'd the clog, removed it, replaced the toilet and added new fill line, and then cleaned the tub, shower, and toilet area with 409.
Everything works perfect, nightmare solved same day by 2 pros!
I called Alliance Plumbing and Drain for an outdoor hose bib that wasn't working. Dimitry answered the call, he tried to walk me through finding a fix over the phone. When he was unable to do so, he let me know someone would be out to check it out the same day. Vitali came and within minutes found the problem and fixed it! I am so thankful. All of the team members I dealt with were very kind and professional. I am grateful to have found my plumber for future needs!
These guys were very friendly and equally professional-- a duo of traits you don't see too often. Even though I called on a Sunday, they answered my call and booked me for the next morning. That Monday morning also happen to be Columbus Day, so I appreciated them coming out even more so.
The guys that came out introduced themselves, gave me their cards, and took their shoes off before entering the house without me asking. They assessed the plumbing issues we were having, offered two options for repair, were open with costs, and then were timely in fixing it.
Thank you, Alliance!
Super-easy to work with. Came same day and fixed the problem quickly. No mess at all. Also, at no charge, removed a faulty part in a different bathroom and helped me understand the problem so I could fix it myself.
Great service & good price. Arrived when they said they would & repaired our problems. Would recommend them.
Davina G.
04/04/2017 12:00:00 SA
Saw their great Yelps and decided to give them a call, I was not sorry. Both Vitaliy and Dima know what they're doing. They assessed my leak in the basement; turned out to be a clogged dryer vent full of moisture ( had to call a vent cleaner), rebuilt a leaky toilet....both valve and mechanism, installed an ice maker line box and discovered some prior shoddy work on a prior pipe fix and took care of that too. Prices were fair for all the work and time spent. My new house now has it's own personal plumbers. Love these guys.
John N.
06/03/2020 12:00:00 SA
They are simply the best around. We have used them on several occasions for toilet issues and a leaky faucet. The employees here are always helpful, attentive, respectful, and they get the job done right the first time.
We have already set up another appointment with them to have a tankless water heater installed in our home. We have another project or two for them in the future, but I cannot recommend any plumber higher than these guys!
Sophia T.
09/07/2019 12:00:00 SA
I had a leaking showerhead for about a week and it was driving me nuts. These guys repaired it and the main plumbing problem driving the leak within an hour or so. It started leaking again after a few days and they came back to replace the cartridge again at no cost. They were really professional and courteous, and I can't recommend them enough. Hard to find businesses with integrity these days. Dimitry and his co-workers were awesome!
If I could give more than five stars for Alliance Plumbing and Drain I would. We had a terrible smell coming from the guest bathroom so we finally decided to Google a plumber. After looking at the reviews for Alliance Plumbing I decided to give them a shot. The phone was answered immediately and the gentleman I spoke to walked me through several steps to try to pinpoint the smell over the phone. When that couldn't resolve the issue he immediately scheduled for his team to come to the house today.
Vitality and Michael showed up and walked through all scenarios that could be causing the smell. They took their time and they helped us understand what we could do to prevent the smell in the future.
Kind, professional and courteous! This will be our new plumbing company moving forward and I highly recommend them.
J R.
02/01/2018 12:00:00 SA
These guys are excellent. They came out on a Friday night after we had back up in our sewer line due to tree roots. They did great work and we have used them a couple of times. Professional, call you with updates on arrival time and stay until the job is done. Can't recommend them enough!
We called this company to come fix our leaking shower head in our master bathroom. They fixed our leak by replacing some parts and also tested our water pressure. Turns out our water pressure was at 110 psi which is extremely high and that's what caused our shower head to leak. So we also had our pressure reducing valve changed. They were very professional, knowledgeable and reasonably priced. Will use them again.
Candice W.
10/04/2017 12:00:00 SA
So thankful that I went with this company after searching for plumbers! They scheduled me in quickly and was great on communication. Once they arrived, they were very respectful by removing their shoes in my home, when I didn't even ask them to. They got to work and was able to fix the issue fast! They even gave me some direction on how it all works and some tips for if a clog happens again. When I went to look at my bathroom, they even cleaned it all up and everything was back in it's place like nothing ever happened. I highly recommend this company for your needs. Great people!! Thank you again for being so wonderful!!
I had a water heater leak and was referred to these guys. I was told they provide excellent service and they really do. I called this morning and they came as soon as they were available. They resolved all of my issues and did a very high quality job. They wore their masks and were excellent to work with. They assessed the work and quoted prices upfront which I really appreciated. I'm back up and running and super happy. Thanks guys!
Alliance is what everyone wants when they need a plumber: highly skilled, honest, responsive, and reasonably priced. They're also punctual and professional across all three people I've had the pleasure to work with. They have been to my home twice and referred me to a jetted tub specialist on another occasion. The second time they came for what we both suspected was a main line back up. Demetri told me to stop using the water in the house, and despite his full schedule, he sent someone out within an hour, which I never expected then nor would I expect that kind of same-day speed ongoing but he was incredibly responsive because he told me not to use the water. Alex and David arrived and turns out it was a large clog in the drain in one bathroom that they were able to unclog with a heavy duty plunger. They checked the other bathroom toilets, made sure the problem wasn't systemic, and went on their way. Fixed in 30 minutes. The first time, they repaired the toilet quickly, efficiently and for a very fair price.
Paul S.
08/03/2022 12:00:00 SA
What a great experience. I used one of the other recommender services and got bombarded with calls and emails from plumbers on the other end of the state. I finally searched based on my address and found Alliance. We agreed on a date and time to inspect the flange on my toilet and it was determined it needed to be replaced. The pricing was better than others quoted, work was done with high quality and cleanup was perfect. Will absolutely use them again for the next project.
Julyana T.
04/02/2019 12:00:00 SA
Alliance replaced our broken traditional tank water heater with tankless water heater last summer (2018). They were thorough, professional and easy to work with. Dmitriy patiently answered all my questions and eased my concerns regarding their recommended brand (Navien 240A). Their quote was reasonable as well and they were prompt and responsive to my calls.
Fast forward to Spring 2019. We are out of town during Spring Break. Only my live-in in-laws are home. They called and reported constant water drips from the new piping installed by Alliance (related to water pressure regulator). I called Alliance immediately (around 5.15 PM in the evening and left him a voice mail). Dmitriy called within 10 minutes and after listening to my explanation, agreed to come by immediately. Not long after, he called again and said that he doesn't have replacement parts in his truck and we agreed to reschedule the visit to the next day.
Following day, Dmitriy came on time and after re-accessed the situation, he sent me pictures and explained the issue and the root cause. Basically: 1) our external water pressure regulator broke, 2) we have corrosion issues with some valve, and these combined caused 3) the water pressure regulator for the water heater to break.
He replaced the water heater regulator for free. He gave us decent quote for the job he recommended.
Once again he proved himself to be a trustworthy and reasonable service provider. I'd use Alliance for all of my plumbing needs from now on. Highly recommended this company!!!
I called Alliance at 11:30am, and Vitaliy and Mike were at my house within an hour. I had a leaky kitchen faucet and a broken outdoor spicket. While the guys were here, I asked for an estimate to replace my low boy water heater which had been leaking for a while. After looking everything over, Vitaliy was able to give me a quote within ten minutes. They offered a discount if I chose to have them do all of the work. The price was fair. The guys went to pick up the water heater while I went to pick out a new kitchen faucet. Four hours later, all of the work is finished! That's what I call service! Vitaliy and Mike were very professional and pleasant and worked quickly and efficiently. I would call Alliance Plumbing again in a heartbeat!
Elaine H.
06/10/2022 12:00:00 SA
Knowledgeable, Expert Plumbers! I saw d great Reviews about ALLIANCE Plumbing & thought about giving a call for my plumbing problem that other plumbingServices cannot. Every time we use, especially at night, the Washing machine, Shower & main Faucets in Bathrooms--they all produce this vibrating , regurgitating plumbing noise that, even my neighbors could hear. I consulted w/ d Plumbing Company we usually go to, but they were not able to solve d problem, until, I called ALLIANCE. Indeed they did!
I am not telling how they solved it, because I don't want other plumbing Companies to imitate them. I feel so relieved Now, I'm switching to ALLIANCE for my plumbing needs!
Great family owned company. Very patient with explanations of services and options. Very courteous about wearing masks. Very professional and personable staff. Great reasonable price for a hot water heater etc. I would highly recommend this company!
Derek W.
09/08/2019 12:00:00 SA
Dmitriy and crew from Alliance were great. They were flexible to meet our schedule during a remodel and performed top quality work! They installed a new water heater and ran a gas line for a new stove top. Thanks Alliance!
I came across Alliance Plumbing via yelp. I was also waiting on quotes from two other plumbers and Demetri got back to me quickly. I liked that Demetri was very responsive and thorough. I was able to take a picture and text it to him so that he can see the issue before giving me a quote. He also called back and walked me through the steps on what he will do and the price range. His price was more expensive than the others but I liked that he included a long term fix and it wasn't just a quick bandaid fix like others. In the invoice, he also wrote detailed resolution notes. It's also guaranteed for 2 years if we end up with issues.
Demetri's team was able to come the day of to view the issue and then came first thing in the morning to start the fix. They were very professional, quick, and good.
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