My Essential Plumber

What can I say! Fast, professional and honest!! I would highly recommend if you are looking for a fair price, efficient and professional service. Jay is kind and gets the job done at a price you can't beat. I had a quote for the same repair from another company that was twice as high. He went above and beyond helping with a different issue. I will be a repeat customer!

Thanks again Jay!

I feel like I was just sent an Angel. Let's start with my mother in law just passed away. Last week during the craziness of the week I saw pooling in the front yard and I assumed it was from all the rain we have had. Monday I noticed it was still there so I guessedit was my irrigation. My landscapers came out 2 days later and sadly they said my main water line was broken. I called a few companies, one of them was a well known major local company. They were going to charge me at least 5k without  even  truly looking at the problem. Having just paid for a funeral I just wanted to cry.  Jay, who is the owner of essential plumbing, arrived as this major company was leaving. He asked if I minded if he dug down to locate and asses the problem. He took the time to understand the situation so he could give me a true estimate. Jay saved me thousands of dollars. He was able to do the job immediately, which he did say he's not always able to do because he is a small company. It was pouring rain out. I asked if he wanted to finish the job tomorrow, but he insisted on not leaving me with the leak. Just over an hour later and tons of money saved I have water again and no leak in our main line. Im not just recommending My Essential plumber  because I saved money, jay was kind, honest and saw how bad of a situation this was. (I'll be paying a small fortune for my next water bill  )  I felt like jay really cared and today that is what was needed. Thank you to My Essential Plumber!

Woke up Monday morning to no hot water. My wife is pregnant so I knew I needed to fix this ASAP, especially before her lavender epsom salt bath at night that helps her sleep. She needs sleep. After watching some YouTube videos, I knew this hot water heater was no match for me and I needed a professional. My go to plumber was unavailable but My Essential Plumber said he could come out as soon as he finished his current job. He arrived early before his estimated time. He was able to get the pilot light on within minutes of arriving. The light, however, didn't stay on. After multiple attempts he was able to quickly diagnose the problem. He noticed the appliance was within warranty and called the company, learned the appliance had not been registered and assisted with the information. He conducted a diagnostic testing with the technician over the phone who confirmed the diagnosis we already knew and provided an authorization number to pick up the part. He returned the next day, changed out the part and the water heater works perfectly.

During the entire process he walked me through every detail of my appliance, what it was supposed to do and what it was not supposed to do. He shared he is in the education business and he wants to make sure I know how to operate my hot water heater. We were without hot water for less than 24 hours. During his testing he made me aware my water softener was not working correctly which has been the reason my water pressure has been low for months without me being able to correct the problem or have other plumbers find the problem. He immediately took action to repair this to prevent further damage to my home.

In addition to the hot water heater he earned my business with another repair that was well overdue but I didn't have time to complete.

Thank you My Essential Plumber for being knowledgeable, action oriented, honest and efficient.

I would highly recommend My Essential Plumber to everyone. Jay with My Essential Plumber came to the rescue.
 
After being taken advantaged of and deceived by a prior contractor, I was anxious about hiring another company to fix someone else's un-permitted gas line hack job.
 
When I contacted My Essential Plumber, Jay was extremely quick to respond.  He came out on a Friday night to start planning to ensure the job would be done properly and under a permit.
 
Jay is so incredibly knowledgeable, fair and hard-working.  There's no job too big or too small- Jay will get the job done!
 
Thank you for delivering for us.  We are confident that our gas line project was done correctly and can rest assured that our home and family are safe.

Jay Clayton is an amazing master plumber with 30 years of experience.  He does all of the work himself, and he is organized, meticulous, has a convenient contactless system for the estimate and invoice and does great work.  He emphasizes educating his customers about their options.  He came right over when our hot water heater broker and leaked all over the inside of our house.  He replaced the water heater and recommended some safeguards for the future.  He's amazing and I would highly recommend him!