Plumb Doctor

I recently had to have part of my home rebuilt
The guys from plumb doctor have been very helpful and responsive.  Pricing is reasonable.  And any questions I had were addressed.  

I cant recomend them enough.

Brandon from the Plumb Doctor was super helpful (and quick) to schedule a pre-purchase inspection of a Roswell home I was looking at purchasing.  He called me, explained his estimates, and within 2 days had a technician come out to the property to inspect the sewer line via a camera.  His prices were approximately 1/2 of the competition.

The technician was also helpful w/ pointing out nearly $20k in additional work required for the home, allowing me to pump the brakes on what would have been a money pit.

While I didn't purchase the home, I'm still looking in the Roswell area and will definitely use the Plumb Doctor again both for sewage inspections and any plumbing work that needs to be modified.  

Highly recommend, would do business with again.

Very happy with their service.  They came out, gave us the advice  we needed to pick the correct fixtures for our shower.  Then came back to install it and price was very reasonable.  Professional, personable, good price. Don't know what more we could've asked for.

The Plumb Doctor is awesome. They came out on a Sunday is a timely manner and did great work at a great price. I will be using them for my plumbing needs from hence forth.

Called for help with a garbage disposal. Quick response & very helpful. Did not break the bank. Thanks!!

Our toilet flooded in the middle of the night and we really needed a plumber out asap. They answered their phone early in the morning and came out within hours and provided swift remedial options. I appreciated the truth and quick resolution. Would reccomend them again!

Responsive, Prompt, Articulate, so helpful. Was such a great experience dealing with Plumb Doctor. The best in the business.

Our water heater (from 1996) was leaking and left water in our laundry room. Plumb Doctor came out and quoted us for a new one. They also found several dangerous issues with how our previous water heater was installed. They fixed all the issues to make it safe and installed the new heater in one day. They were very friendly and professional. Would definitely recommend.

Woman who answers the phone is very pleasant and even offers suggestions to see if you can fix yourself to not cost you money. They fit you in timely and do great work.

Only complaint is that they should let you know about the additional fee upfront.  Not sure what that is for.

Where to start!  These guys are the Best!  Friendly, professional, and experts in their trade.  One time I called them due to an active leak in our kitchen, and unfortunately they couldn't respond immediately, but Brandon (the owner) referred me to Sean at USA plumbing.  Sean fixed our problem, and the next day, Brandon called to see if we were good!  I couldn't believe it, but that is how they roll - they really care about their customers and their work.  It's so great how these guys are willing to refer to another company if they can't get it done in a timely manner, that is really cool.

Recently we needed a tankless water heater installed, and they did an excellent job, we couldn't be happier.

They are also really down to earth people, and we really enjoyed talking with them while they worked.  Totally recommend this company for all your plumbing needs!

My sewage started backing up mid-afternoon on a Saturday. I called the plumber I've used before but he died recently. The answering service said they would have the on-call guy call me back within the hour. After an hour of not hearing from him, I called another plumber that I know but he's no longer doing any repairs. I finally heard back from the first plumber and he was running out to get replacement parts for a job he was on and not sure when he would be done. As it was getting dark and In a panic about not using the toilets, shower or any other water lines, I turned to Yelp.  Yes called Plumb Doctor as they had a high rating. The phone was answered at what sounded like a party. He stepped out of the noise, took my information and said he would call me back within the hour. After my other promises to call back, I was skeptical  at best.
After 45 mins I received a call me back. By this time it was after 7pm on Saturday. He explained that the on-call guy was already home for the evening (over an hour away)  and could he come by first thing in the morning. This was an excellent option and I at least appreciated a return phone call.
The next day the plumber called me when he was 20 mins from my house. He was nice, efficient and most importantly, he fixed the sewer back-up.
Plumb Doctor will be my first call from now on when I need a plumber.

I used Plumb Doctor for the first time today.  Matthew came out and changed out my pressure relief valve that was dripping.  The water pressure in my townhome is now regulated properly.  He was very efficient, professional and explained the process. He performed the work very quickly too!  I highly recommend Plumb Doctor!

I had a bath tub installed and the guys who came were courteous and completed the job in a timely manner. I would recommend them to anyone having plumbing work done! Also, when I called I got right through to speak with someone. They fit me in the schedule quickly! It is hard to find excellent help now a days. With these guys you can expect excellent service.

They have saved us, TWICE!
Both times arrived very quickly after we placed the call and fixed our issues- also felt the pricing was very reasonable. Good service too :)

I have been battling water on the floor in the basement for the past week or so. The water has been puddling around the water heater so I naturally assumed the water heater was leaking. I started looking for a plumber, checking out Yelp for reviews. I landed on the Plumb Doctor and called them first thing in the morning around 8:00 am. The owner, Brandon, answered the call and immediately scheduled one of his plumbers to check out my situation. Corey and Brandon (different from the owner) were very quickly at my house within the time quoted. I had already sent pictures to Brandon so the plumbers arrived with a new tank ready to go. After a few minutes of inspecting, to my surprise, I was informed the water heater was NOT leaking and was, in fact, in good condition. The leak was from my HVAC unit. It was honestly refreshing to know they weren't just going to sell me something I didn't need. The plumbers on the service call were very knowledgeable to cordial. We discussed future options as I am planning for a larger water heater anyway. I plan to give Plumb Doctor a callback for that upgrade!

I have used Plumb Doctor once before.  When I called, they wanted $49 to stop by and take a look at the project I was considering to use them for (a small bathroom renovate)...I had to argue that out.  They stopped by without it, and I hired them.

They did a good job, no complaints, so +2 stars for that.

I now have a larger Kitchen renovation, and called for an estimate.  They said that for $49, they could stop by...It reminds me of arguing with AT&T each year for my cable bill.  That's why I cut the cable.  First impressions are important, and to nickel-n-dime your prospective customers is a bad start.  They lost me as a repeat customer.

I have had a few well-reviewed plumbers now stop by and provide an estimate, without a fee.  Definitely shop around, there are good plumbers out there willing to stop by and estimate a job without charging you.  If you can't find another, then this is a good $49 fall-back option.

I had my expansion tank burst and start gushing water into my basement.   Plumb Doctor was the first to respond.   They were at the top of the rating list on Yelp and the owner of the company, Brandon, took my call by 7:21 am.

In addition to the expansion tank, we ended up proactively replacing my water heaters and I'm calling them back to deal with a noisy PRV.  

Truly professional, courteous, and a family owned business.  I found their work exceptional and their prices reasonable and fair.   I felt very good about giving my business to Plumb Doctor!

Thank you!

I would definitely recommend Plumb Doctor to anyone that needs their services.
Our water heater leaked and flooded our basement, on a Sunday morning. Frantic and not knowing what to do, I googled plumbing services and Plumb Doctor popped out. By chance, I got to talk to Brandon, not really expecting much since it was a Sunday.  But he got us connected with a restoration services to drain the water. (Which we decide not to hire coz of our budget). And he sent one of his crew Cody the very next morning. Mind you, its winter time and the water was freezing.
Cody was very courteous and patient. He answered all our questions and gave honest advice/opinions, which we appreciate very much.
It was pleasant to have someone you can trust during a stressful situation.
We're so glad that we found a great plumbing company. Thank you!

Plumb Doctor was fantastic! I had a cracked expander on my water heater and they had someone out the next day. (Actually, it was later that day, as I called at 1:20 a.m. expecting to leave a message so that it could be addressed as soon as someone was in the office.) Brandon actually answered the phone and listened as I explained what was happening. He realized it did not require en emergency response.

Albert came to assess the issue. He was prompt and professional, and explained everything that he saw and what the fix would be.

He had all of the materials in his truck and was in and out in less than an hour. Everything works fine now. I would highly recommend this company.

Good experience, staff were professional and did a good job.  Price was a little high side but was satisfied for next day service.

There was a little bit of a lack of communication on the day of my hot water heater replacement, but fortunately, it didn't throw a wrench in my day, and I'm a patient person. Appointment was 8-10, but arrival time was around 11:00.  Once Albert arrived, he took care of everything in a timely manner. He was very professional and took the time to make sure I knew how to light the pilot light. He was neat and tidy and took the time to check my pressure valve and turned the pressure up for me a bit. I would use this company again.

Excellent response time and service. Matthew,  the tech,  was right on time, fast, and thorough.  Offered a referral for the irrigation work I need done for a leak. Company offers a great value and fast service in comparison to bigger chains advertised in metro Atlanta.

Brandon responded very quickly, and was able to get to us same day which was greatly appreciated since we had a leak! Very friendly, knowledgeable, and professional. Would highly recommend them to anyone looking for plumbing needs!

Had a leaking valve coming into the house.  They were out 1st thing in the morning and had it repairs within an hour.  Service person was nice and very polite.  I'll use them again.

I called the Plumb Doctor early (7am) because it appeared as if my pilot light went out. I tried to trouble shoot on my own, with no success. Instead of sending one of their plumbers to fix and charge for a visit, they walked me through the process over the phone and I was able to successfully get my pilot light lit. Will definitely call them in the future for any plumbing needs!

I need to update my review.  After a good experience for one issue, I called about a leak in my kitchen.  Basically, they came out but did not actually address the issue and when I recontacted  them to say I still had a leak (after charging me a lot of money to address something that was NOT the source), they put me on for several days later.  Needless to say, I called another plumber ASAP and the original problem was appropriately addressed.  I'm sorry to say I had this negative experience but I won't be calling them in the future. I probably lost $600 or more invite process.

Definitely my go to plumbers from here on out.  I called them on Monday to give me a quote to run a gas line.  They were out here on Tuesday and gave me a price much lower than the competition.  Once I agreed to the price, they were out here on Thursday to complete the job.  The work was done accurately and professionally.  My wife commented on how she appreciated the small things such as cleaning up all the debris and leaving the area just like the found it.  This is the company to use in the Atlanta area if you need any sort of plumbing work done.

with this cold weather during the holidays, Brandon came out as soon as he could to check out a water leak. He was kind, patient and helpful with everything going on. Highly recommend.

We were misled by one of their plumbers and then denied a refund. I'd encourage you to look for a different plumber.

Brandon was SUPER helpful and accommodating in regards to price and timeliness. I would recommend to anyone. The contractors that came out were also very friendly. No regrets or complaints here!

Brandon and team seriously saved my Sunday (and week!). Our main floor flooded thanks to a washing machine trying to drain when we unknowingly had a sewer main clog. We thought the yard would need to be dug up and everything but they cleared the clog and assured us that the pipe wasn't damaged and gave us tips on how to prevent it in the future. We had just had a really bad week and their assistance seriously meant so much! Not to mention, Brandon was very responsive, communicated fantastically and went above and beyond to find a plumber that could quickly come help us on a Sunday night! This is the 2nd time I have used them, and although they aren't cheap, they do fantastic work and are well worth the money. Thanks Brandon and team!!

We had a pressure valve that went bad and caused a serious water leak in the crawl space.  Called Brandon at 8pm and he set up an appointment for me the next day.  John arrived on time, diagnosed the problem and fixed it in about an hour and a half.  John was knowledgable and friendly.  He even took a look at a DIY repair I was in the middle of and gave me a few pointers.  I did take away one star because the work order included a $199 charge to put in a shut off valve for my irrigation system.  The problem is I already had a shut off valve further down the water line.  I should have read the estimate more closely before the work was done but I was apparently in too big a hurry to get our water back up and running.

Great job by Brandon and the crew at Plumb Doctor. Dr. Brian came out to run a new line from the meter to the house on Saturday afternoon and by cocktail hour, the work was done. Showed up on time, great work, clean, quick, efficient. Nice job, fellas.

Our main water line busted and we have two little ones, and needed it fixed fast. Called several companies and received several visits and quotes. Of these. The group from the Plumb Doctor  was  knowledgeable, spoke on a level that we could understand, was kind, and respectful. Based on these factors we hired them. They replaced the water line the same day, and really helped our family. In the entirety of the job, they maintained constant communication, were clear on what they were doing, and were so incredibly nice. They did cost higher than other companies, but it was completely worth it in light of the above, the timing of the repair, and the quality of their work. We recommend this company on the highest terms.

Had a mystery leak that appeared and they responded immediately. Had the leak located and repaired within just a few hours. Very grateful!

For the best solution to any plumbing dilemma, I always call Brandon or Brian for the best and most reliable service. I have been using and recommending the Plumb Doctor to all my friends and family and they always deliver on performance and even more importantly on time.
There is nothing worst then to have a plumbing problem and nothing better then the get it fixed, in a timely, affordable and reliable basis!
I always call the Plumb Doctor!
Paul B.

As someone who worked in the remodeling business, I was very impressed with Plumb Doctor.

Mike and Casey showed up on right on time. The company gave me a 2 hour window, which is understandable in this industry, but always a good sign when they show up right away and don't make you sit around. Really friendly guys! Before they came in they covered their shoes, were polite to my cats who followed them around, and were in and out in less than 30mins. It wasn't a major plumbing issue.

Not the cheapest company in the world but smart, friendly, and timely plumbers are worth it. Very pleased with their work. I highly recommend them. Ask for Mike and Casey!

PS $50 dollars to have them come out and see what's wrong. It's sucks and you can try to argue with them on it but at the end of the day, they are pros providing a service and they should get paid for their time.

Very happy with the service and speed that I received from Plumb Doctor!  Brian came out at 7 PM when my water heater flooded the upstairs, causing rain in the garage. He worked to remove the water heater and provided me with pricing and quotes for a replacement unit and install.  The following day, he arrived with Cody at our scheduled time and they knocked out the install.  Thanks to their professionalism and assistance, the whole process took less than 24 hours to correct.  I would definitely seek their services again and will refer them to anyone needing plumbing services!

We had a plumbing clog which caused a toilet seal to fail. Brandon was able to dispatch Brandon (a different Brandon) who rootered the blockage and resealed the toilet.

Plumb doctor saved the day. Thank you Brandon and Brandon! Appreciate the quick turnaround.

We had an urgent issue that needed attention that day.  Not having our own trusted plumber it was a mad dash on yelp to find the best-rated plumbing service.  After several calls to other companies and hearing sorry the earliest we can be there ____ insert day(s) from now I finally got Plumb Doctor.  These guys came out the same day, addressed the issue quickly and efficiently with high quality.

Appreciate what they were able to do for us...

I talked with Brandon the owner on a Sunday afternoon and he walk me through the various ways to get my toilets unstopped.
I got them cleared with his advice.
I will definitely be calling Brandon with any future plumbing needs.
I had previously gave them a bad review a year ago because of after hours cost (that I have deleted ) now they are my plumber of choice.

They tried to charge us, an elderly couple, retired military, $495 for a thirty five dollar part for our shower. Serious rip off artists, they sent two con artists, zero plumbers. The guys were morons that thought they were slick. you will get the same from Pink plumbers, all of the big companies, they treat their contractors as bad as the trucking companies, who walk away with 20, to 25 percent of their haul.
They will hire anyone that applies and agrees to the terms of of a third party vendor, so, not employees.
Despicable companies, they force their people to be dishonest, just to get a small bit of coin.
Beware in Georgia, the laws back up the thieves.

We also had an urgent issue - flooded basement/garage on a Saturday AM.  This was the company that came out when they said they would. They weren't able to start the work that day but sent someone out to look around and report what was found.

I have a home warranty company (HSA - would NEVER recommend) who referred me to two companies, knowing I had an emergency situation, the two referrals could NOT come out, the earliest would be Tuesday. I called back and raised cain because I know that floods do damage and cannot be left, even if water was turned off. I demanded to call my own company, and for them to authorize this. After about 3-4 calls, they did and I called Plumb Doctor.

Well after the assessment of the problem, I had a ruptured water heater. It is now about 6PM and now we are unable to reach HSA by phone to speak with an agent who can authorize Plumb Doctor to start the work. So after waiting 20-30 minutes on hold, John had to leave for another appointment. I was livid - furious - frustrated - you get the picture! :(

I called HSA back and demanded to speak with a Supervisor - not possible. They would put me in the queue for a callback. Never happened. Long story short, finally got the authorization in writing - on Monday night to hire Plumb Doctor to do the work the next morning.

Mike came on time, did an excellent job. I was shocked by the pricing I was given on two items, but I had to pay for it to complete the job. Paid $1299.00 - to be reimbursed for $829.00 by HSA. I am still waiting to be paid. Don't choose HSA, trust me. You can trust Plumb Doctor and Brandon is the owner, he kept his word and sent his men when he said he would. Thanks Plumb Doctor.

Helped us diagnose and repair a badly clogged drain at a great price!! We love these guys and will never call another plumber! Thank you for all you guys do!

Late Entry:  Day before Thanksgiving around 4 in the evening I noticed a leak in my garage ceiling.  I use Yelp quite often and have had good experiences...this is not one.  I called and spoke with the operator which told me someone would be calling me shortly.  Over an hour had gone by no return call, so I called back a second time.  I was told the page had gone out and she did not know why I wasn't called.  The operator said let me page them again and see why the plumber was not responding or calling me and would give me a call back.  The end to the story...my call was never returned!   I understand it was the day before Thanksgiving, therefore, if you can't support the customers needs say so and not waste my time!!!

Our water heater broke over the weekend, and the Plumb Doctor(s) were able to come first thing Sunday morning.  They were prompt, quick, and very knowledgeable.  They also cleaned up after themselves!  Invoice was very clear and specific.  Would definitely recommend.

After a load of laundry, I noticed black sludge coming up from my basement drain. Ruh-roh. I have a home warranty (pretty pointless if you ask me) and after my 75 fee, they sent a plumber over (from a company I could find NO info on) who spent a few minutes rooting around. He could only say that since the warranty didn't cover any of it, my portion 'might' be 580 or up to 900 or several thousand! I didn't even understand what I would be getting for that!!! This didn't sit right with me. So I looked up Plumb Doctor on my trusty Yelp app. From my initial conversation with the owner to my first visit with Cody to the work later done by Cody and Brian, this was a great experience! Courteous, calm, friendly, and professional, Cody talked me through every scenario and welcomed my questions, as well as soothing my frazzled nerves. Their approach was thorough (Cody removed my toilet and put in a camera which totally pinpointed the problem - even invited me to take a look), meticulous, and FAST. We suspected a collapsed sewer access line - I was very worried since I'd heard these can be many thousands of dollars! But Cody kept his composure (and mine, if we're honest) and explained a sensible plan of action. It was going to be ok. My house has just the one bathroom, so this was vital to fix quickly. Out came Brian (equally nice) with the digger and both of these professionals got to work. We found that I had Orangeburg pipe (this is like a compressed tarpaper that was used between 1950-1970, a miracle it lasted as long as it did because my house was built in 1959). Well within 24 hours of my first call, my house has a brand new PVC sewer access line and up-to-code new exterior access (which it hadn't before). More importantly, I have peace of mind knowing I will not have raw sewage coughing up into my home. Could I have perhaps found someone cheaper? I don't know. It might be possible to find some random, lone guy to do this work for less, but what IS unlikely is that I would have found someone as knowledgeable and professional and thorough. 100% recommend these guys!!!!!!!

I am certainly happy I saw Plumb Doctor's reviews here. My water heater went kaplooee (why won't spell check accept that?!) after 22 years of working hard, and it appeared to have not been drained annually by the past owners when I first moved in.

After seeing these reviews, I called them, along with 7 others to do comparisons in price and customer companionship. Many places were there to get in and out in 2 minutes when estimating the prices. The person with Plumb Doctor took his time, answering any and all questions I had. He went into the most detail of any questions and/or statements.

When I told him that I wanted have them be the company to do it, he said that they would do it that next day. The plumbers were inside and back out in two hours.

Plumb Doctor is very responsive and provided a professional experience. The service tech who came out did a great job diagnosing my concerns, providing a quote, then went above and beyond to complete the task. Highly recommended!

The initial service fee to have a tech come out was reasonable and I was pleased with the call into the office as well.

The staff was friendly but as many others have said, they overcharge for their services.  $650 for changing a pipe that took 30min.

A bit of a lengthy review ahead, but the bottom line up front is that Plumb Doctor was incredible, and if I could give Brian and crew more than 5 stars, I would.

In the process of selling my house, my buyer sent their home inspector to do his thing.  In doing the inspection, he managed to run so much water, for so long, that it began to back up into the basement.  I was an hour away and received a panicked phone call from my realtor, and on my way back to the house, I called Plumb Doctor.  Not only did Brian beat ME to the house (arriving within 25 minutes of my call), he began diagnosing the problem before I arrived.  

Unfortunately for me, Brian uncovered roots in the sewer line of our 45 year old house.  Not uncommon for clay pipe to be past its serviceable life.  After running a camera down the line, he concluded that we needed at least a portion of the sewer line replaced.  He showed me the blockages on the camera and gave me a fair price.  Next morning, Brian and crew were here with all of the necessary equipment, waiting on utilities to come locate.  Once that fiasco got sorted out, they got to work.  It didn't take them long to hit a yellow jacket's nest.  After getting stung a couple times, and handling that problem, they got back at it.  Because of how our utilities were in the ground, plus fighting the yellow jackets, it became clear that this was not going to get done on Friday.

Saturday morning, bright and early, Brian was back with 4 other guys to finish the job.  Once they found the original blockage, there was more bad news for me: the whole sewer line needed replaced to the street.

After spending 12 hours on a Saturday in the July heat, he took the additional time to try and compact down the dirt and level the landscaping out to make that repair job as painless as possible.  

Throughout the two days that Plumb Doctor was at my house, all of the guys were nice, courteous, professional, and working hard.  If I weren't moving out of state, they would be my plumber from here on out.  Incredibly pleased and impressed.

I had a leak on a line going into my hot water heater. Mo one would come out on a Saturday and they made sure to get someone to fix the problem. David fixed it! No problem. We will use them again!

Brandon the owner man he is a really nice guy. Brandon answered the phone very early in the morning as if my call had woke him up. He was very Helpful and willing to have a technician out right of way.

Poop was everywhere man, they Sent out Brian, who was very knowledgeable and professional. Brian and the plumb doctor team were able to diagnose my issue and gave me a solution to fix it.

Tim, the equipment operator really new what he was doing with that tractor while Brian spotted for him and ensured my property and his crew were safe. Quality work, quality warranty.  

Although, Brandon claimed to be 5'11 and 3/4 with athletic build. Im calling 5'8 1/4

I called them  to fix a wobbly toilet that another plumber messed up. Omg!  So professional!  They were on time, knowledgable and did the job right. The price was affordable. The also cut down a gas line so my new electric range could lay flush against the wall. I was very satisfied.

Used plumb doctor as they had good reviews but I was very disappointed. Came out and said they needed to order parts for the two repairs we needed and we would hear next day. 2 weeks later and I had to call them as I had not heard from them. She told me her son was working real hard trying to find the parts but could not so could i call to try and find them OR they could just replace both things completely. Ha! Replace two things that did not need replacing, just fixing. I would not recommend or use again ever.

From my first call to the completed job, it was a stressless endeavor.  The tech Stanley answered all my questions and was quick and efficient in completing the task.  I would certainly use this company again!

I don't usually write reviews but wanted to share my great experience with Plumb Doctor! Brandon took my call on a Saturday night after our toilet started overflowing. He was on a job. We had stopped the water so he came to our house early Sunday morning. No extra charge for the weekend! We loved Plumb Doctor already. He found and fixed our problem quickly. He also found an issue out in the street for the city to fix. He even helped with our heating system just because he's a good guy! Honest, fair and well priced. My family is in the construction business. We will be adding Plumb Doctors to our list of referrals! Fast, knowledgeable, and honest. What more could you want!

Plumb Doctor provided excellent service. Matthew and Evan were professional, courteous, and quick to diagnose our problem (toilet flange didn't match pipe size). They also shared next steps if the sewer gas smell returned and Evan played with our dog for a bit. Based on my experience, I would highly recommend plumb doctor.

Brandon showed within 2 hours of my call on a Holiday weekend! Knowledgeable, honest, trustworthy! After initial assessment, he gave a worst case vs best case scenario and was willing to do the work necessary to figure out the best way to move forward. It turned out I got lucky and the best case scenario won! Thank you for outstanding professionalism! Would highly recommend and will definitely use Plumb Doctor for all my plumbing needs!

Discovered a leak from our upstairs toilet dripping into our garage in the evening. Brandon had Cody out first thing the next day. They kept me informed of the steps and costs the whole time. Had me back up and running within a few hours. Very pleased with the service.

I've used Plumb Doctor for various plumbing catastrophes over the past couple of years (I have an old house), and I have always been very pleased with their service and responsiveness. From Debbie, who answers the phone and schedules service, to technicians David, Brian, and Brandon - everyone has been courteous, professional, and knowledgeable. Recently, after Brian and Crew replaced my tankless water heater, I experienced some problems with water flow from some of my older faucets (unrelated to the water heater install). Brian came out and discovered that the parts I needed were under warranty. He made a call to the manufacturer, who agreed to send me replacement parts free of charge. How great was that! I would highly recommend this company.

Brian did a great job on our disconnect/reconnect when we got our new countertops put in. Very professional, prompt, and informative!

Great emergency service this past weekend when my water heater started leaking and they replace it along with the PRV.

I highly recommend Plumb Doctor!  Great Customer Service!  They worked with us through multiple issues and resolved everything.  They were responsive and caring as well as good with the plumbing!  We will use them again.

I'm extremely thankful for Brandon and his team taking such good care of us today.

We were in a bind as another company stood me up and they got someone out within a few hours to get us up and running again.

Always choose family owned local businesses- they will take great care of you.

Thanks Brandon and Brian!

Unfortunate to require services of this fine company this weekend but copper pipes used in the 80's have their own time table . In the middle of 3 kids sporting events the team at Plumb worked us in same day after restoration company got wall open and started drying process. Pricing was fair and the onsite crew was professional and worked efficiently.

I had the plumb doctor replace my water heater. The work was done by Albert and Austin; they were very respectful, knowledgeable and able to explain everything to me. What I really appreciate about the plumb doctor is I called about a leaky pipe and about trying to relight my old water heater and Brandon (the owner) tried to walk me through it over the phone before having to come out. Brandon was communicating with me in the evenings and weekends. When I decided the water heater needed to be replaced, they were able to do it the next day. I would recommend!

Brandon answered my call in the middle of the night & did everything he could to fit me in to his already packed schedule so to help me out in an emergency. You don't find that very often these days.
Also, best prices around. I definitely called other people before getting ahold of him & they were outrageous.

Ok first let's all agree Plumbing issues suck and they're expensive to fix. But this company went above and beyond! They are up front about cost, options and what needs to be done. Everyone we spoke with or that came to the house was professional, knowledgeable and did an excellent job! It's a small family owned business that does a ton of work in the metro area and I can see why! Were pretty thorough on research and not only we're their prices comparable or cheaper the licensing, training and continued training that's required of the employees is impressive! Our clogged sink wasn't an easy fix. We're just grateful we found The Plumb Doctor because we know anywhere else it wouldn't have been fixed and we'd have been charged a lot more.

We had a leaking water heater late on a Friday afternoon. Plumb Doctor had someone there to fix it Saturday morning at 9. Thank you!!

Plumb Doctor was very responsive and making an appointment was easy, which I appreciated. Their plumber was also very friendly. Our upstairs bathroom was leaking into the downstairs bathroom.

Our plumber identified an issue with the overflow plate not being flush with the tub and the gasket on the inside being crooked, and addressed it, but that wasn't what was causing the leak. My husband and I have been dealing with several issues in the house and were so excited to have one fixed that we're kicking ourselves  after the fact for not pushing more on him testing the actual bathtub drain.

I took a bath that evening after the repair and somehow the leak was even worse than before.  We've had a different company out to fix the issue today, and they quickly identified the issue with the drain (there was not enough putty and it was not even screwed in properly). It was a relatively easy fix once it was identified.

It's unfortunate that we spent $250 with Plumb Doctor to have some things tightened and had to find another company to find and fix the actual problem. I wouldn't recommend Plumb Doctor unless they can be more thorough in the future.

UPDATE:
First and foremost, I wrote working my finance up in the mindset that he was up-selling her on a service that we did not feel was needed by scaring her with an issue we were both upset about - the handyman was very respectful of my fiancé and kind while speaking with her, just overly pushy on the sale. I am sorry for those this may have concerned, and will do better to push my point across in the future.

I am changing my review score due to the incredible customer service, care to attention, and immediate response I received from the executive team and owner of Plumb Doctor. They called with their concerns, regarding my previous review, and wished to discuss the differences between the two stories received from their handyman and myself. To be honest, Plumb Doctor explained that their prices were considered fair to what they offered as a company, and that even thought the employee had stated that it could reach a ridiculous price, they would do their best to work out the most affordable option. They asked for photos of the mess, which is fair as we had started cleaning immediately after he left, but the photos we did have they explained it was their policy to remain tidy and that they would take more care in the future to ensure that trucks and employees were stocked with necessary cleaning materials.

My remaining concern is the vagueness of the associate that did write down a total between $3500 and $6500, but off record stated it could be more; and the untidiness and lack of cleanliness.. However, I stand by, that you will get what you paid for and in conclusion, it may be the best of the best, but our experience this time turned our services toward another company.

Thank you Plumb Doctor for immediate response and great customer service.
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Seriously disgusted with the experience we had. We called the plumbing company on Sunday to get a quote and have someone come out, to assess a pretty serious plumbing issue, and they said they would make it out Tuesday. Well, they squeezed us in on Monday while I was at work and found out the guy was here working my fiance up, who works from home. He pulled up our toilet, put his filthy hands all over our clean walls, and made a complete mess of our bathroom. As if that isn't bad enough, he went down to the basement after snaking our now toilet-less hole in the floor, knowing our pipes were full of water, and opened an access valve letting all of the water drain on our floor and hitting the inside of our unfinished basement and insulation. Upon putting everything back he described we were looking at, at worse an $8000 job for them to dig up our front yard to just see if there were roots going into our pipes. Clearly. we declined the job offer in which he let us know we would still owe him $600! We called 3 companies following him leaving and they all told us the guy was out of his mind! That he did not have to remove the toilet, that he should have cleaned up after himself or been better prepared for the job he was doing, and that they could look for roots in our pipes without it costing $8000.

I am seriously pissed off and overly disgusted with the job that was performed in our house and believe that you should definitely call around to other places, ask plenty and plenty of questions, and do not let anyone who needs to see what they are handling first do any job in your house without actually looking at the problem first.

Great!  On time and very professional.  Replaced a toilet in no time, and at a price that was a lot better than other plumbers.  Would highly recommend for all your plumbing needs!

I don't know how to write a review that is good enough for Plumb Doctor, a plumbing company that literally has saved us from a very desperate situation. Our technician Matthew was AMAZING. Prior plumbers didn't fix our problem. They actually made matters worse. Matthew arrived and in literally under 60 seconds knew what the problem was and started tackling it. We had offered the same explanation to the last guys and they were useless. From our first contact, the moment we called and spoke to Brandon to schedule the appointment, we could tell we had found a winner. Brandon's  professionalism and kindness made us feel relaxed in the knowledge we were talking to people who knew what they were doing. When we hung up the phone my husband said, I've got a real good feeling about this company. And his impression was spot on. Thanks Matthew! And Thank you Plumb Doctor. I wish you many years of continued success because we never want to use any other plumber elever again.

Update/ 4/23/2020
Once again Plumb Doctor saves us! What started out as just a stopped up shower turned into a whole house problem because the first contractors didn't have the right tool and scheduled to come back 3 days later. The problem got worse. We have a home warranty that doesn't allow us to use Plumb Doctor. But each time the home warranty contractors misdiagnose or screw something up we have to call on Plumb Doctor to fix everything. Matthew is amazing! We asked for him specifically because we knew he would figure out the problem immediately. He did.
From the first phone call to Plumb Doctor you know that they will take care of the issue. Professional, kind, efficient, responsive, and on time every time. These are the qualities you can expect from this company. Thanks everyone at Plumb Doctor but especially Matthew.

We won't be renewing the home warranty. I will be posting that review in 30 days after the warranty expires.

Called and had a guy come out for a quote. Not only did he not address all the issues, he was argumentative over the phone over pricing. No attention to detail and willingness to do a thorough job. He actually turned off the hot water supply and left. Told the tenants the hot water should return in a bit and it did not. Had to call someone else to fix that issue as well. Cost me $59 to create more problems. Can not recommend.

After roots took over our sewage pipe, and spending money on an irrigation company who said they could fix the problem but didn't, we were more than frustrated. Plumb Doctor fixed the issue in a day at the most reasonable price out there! They were quick, efficient, and did an excellent job at not only fixing our sewage pipe, but compacting the yard as well! And we already have grass growing back! Thanks guys!

My basement flooded recently when a fluke storm came through at midnight and brought a lot of water causing what would have been extensive damage had Brandon not responded to my emergency call. He arrived within an hour and helped me get the majority of the water out so that I did not have to stay up all night bailing it myself. I am very appreciative of this company and the exceptional service they provided during my middle of the night emergency. I definitely recommend them and would not hesitate to call Plumb Doctor for future plumbing needs.

Called Plumb Doctor to replace a toilet in my 90 year old mother's home in Sandy Springs Georgia.  Marc was out the next day and did an outstanding job, explaining my options, purchasing the least expensive toilet matching our requirements, and installing it quickly.  He left the house immaculate, worn shoe covers the entire time inside.  I said the fill valve leaked when it was being open and he said they all do but should stop leaking when fully open or closed.  It did, saving me money.
Thanks, Marc and Plumb Doctor!  You guys are our plumber of choice!

Always reliable and knowledgeable. Have helped us manage several plumbing issues and kept them from
becoming nightmares!

Responded immediately and worked around our schedule. Very professional and great at communicating what the problem was and the solution. We just moved here from California and they are now our go-to plumber. Honest and knowledgable ....the service tech was awesome and Brandon the owner was so good at addressing our emergency...A++

Plumb Doctor was very responsive and showed up on time to replace a toilet that was leaking.  Very nice guys.

This team is awesome. I called on a Sunday for a somewhat urgent issue. Although they told me it would Tuesday or Wednesday before they get to it, they fixed it the following day.

I highly recommend these guys.

First time home owner and was looking for a company to come take a look at our water heater that was aged and needed replacing.
I found, reached out, and picked Plumb Doctor through Yelp based on the reviews and I was not disappointed. The initial response I got steered me to them and also their hours. I called pretty late and spoke to Brandon, the owner who was really nice and shared really helpful information. From our conversation, I could tell that the company knows what they are doing and do what's best for the customer. They don't try to get over on you.

The reviews are accurate. Very quick responses and service overall. When I spoke to Brandon really late in the evening. That next morning at 8am Matthew came and was able to inspect and provide an estimate for our water heater replacement. We needed a couple more things done (new pipes, new expansion tank, and new water pressure valve).
I saw they had discounts on their website, which they ended up honoring.

We ended up picking them and that same day Matthew came back within 3 hours to replace our water heater a little after noon and was done before 4pm.
Our total for everything mentioned above including them providing and replacing our gas tank water heater came out to $2513.
- new water heater with new expansion tank included $1,850.
- new double chamber watts pressure reducing valve $415
- $147 charge for limited access for water heater outdoors
- 12ft of copper cut out due to bad condition and replaced with red PEX $254

When I think of plumbing I don't typically have pleasant thoughts.  Plumb Doctor changed this perception for me. From the beginning of my experience with them to the end, it was fabulous. I dealt with B-squared (Brandon and Brandon).  Both were very personable. Both were efficient. Both were knowledgeable. I had my water heater replaced after a leak. I called Sunday morning about noon. By 6:00 I had a fully functioning water heater. I'll definitely use them again when the need arises.

I would give Plumb Doctor 10 stars if I could. You can't beat their customer service. They go above and beyond, are extremely knowledgable and very professional.

We had a plumbing emergency (flooded basement), and they responded immediately to help us. I'm sure their schedule was fully booked, but the whole team jumped in to support us. Brian and a few of his other guys even worked through the weekend and late into the evenings to help us fix the problem.

We are so grateful for them, and recommend them highly!

Brian was great with the removal of the tankless system with a low Boy model that fit in the crawl space. They were here fast to evaluate the situation and I gave them the go ahead after the electrician confirmed they could do the work,

Plumb Doctor saved us!!! We came home from a vacation to a broken service line and a flooding yard. Brandon and his team came out within hours of us calling and they put all hands on deck to get us squared away! We needed up having to run an entirely new line but that was a much better option than tearing up our driveway to repair the old one. He even helped me find an affordable landscaper to help repair the grass that got overturned from running the new line. The whole team was so professional, respectful, and they did an amazing job! Really grateful to have found them!

So, our water heater went out on a Saturday and water started pouring out into the garage and of course I was panicking because I didn't want water seeping into the house. After calling for someone who was available on the weekend I spoke to Brandon who showed concern and assured me he could help and told me how to turn the tank off, yay! He sent Stan out the next day ( on a Sunday) to replace our water heater. Stan was professional, on time and got right to work and a short while later we had a new water heater with such neat workmanship that it looks better than the original setup. The price was a little more than I expected but not because of this company...since COVID everything is going up but after getting other quotes I found plumb Doctor has competitive prices and for the work they did it was money well spent!After the work was done  Brandon followed up and made sure we were happy (we are). I would definitely use them again and would
recommend this company to friends and family.

I hate calling service companies because more often than not I have a terrible experience.  But I'm happy to say that Plumb Doctor was one of the best experiences I've had.

A couple of weeks ago I noticed my driveway was wet.  I soon received a notification from my HOA that I had a leak underneath my driveway.  It was the last thing I ever expected as a homeowner.  I didn't even know what the first step in getting it repaired was.  So I called National Leak detection and the tech was nice enough to say he would come back when we schedule a plumber at the same time.  I called Plumb Doctor based on their good reviews I was worried because they only gave me a window on when their tech might arrive.  I asked for my home to be his first job and they agreed.  I still thought he might be late.  But I was very surprised when Mathew called me before National Leak did.  

When Mathew arrived he quickly outlined for me my problem and gave me 2 different solutions.  He was thorough and explained the pro's and cons of each.  Due to limited finances I had to take the cheaper option which was still a considerable amount but I thought a fair price.  Mathew was fast, clean and went beyond my expectations.  He did a great job and I would recommend his work to anyone.  If I ever have a plumbing issue in the future I'll call Plumb Doctor without hesitation!

Kenny, Brandon, and team were very professional and got the job done!!  I had 4 clogged drains in my yard and one of them was quite clogged, but the team at Plumb Doctor stuck with it a d got them all unclogged!!
Great job!!

Everyone I talked to was super friendly including the plumber who was awesome. He gave me several tips on the plumbing he saw in my basement and taught me several things about my water heater I did not know. They came out the day after I called them and was on time for the appointment. The overall prices at the end were still one of the more reasonable ones although not the cheapest, but was still cheaper than most especially considering the professional service.

The only reason for not 5 stars is I felt somewhat mislead by the pricing. I called around and got quotes from several companies to come out and look at my water heater. Plumb doctor told me $49 service charge. Plumber spent about 15-20 minutes inspecting my system and told me no repairs needed at this time. He simply turned the temp up on my water heater to give more hot water. Since no repairs were done I expected a $49 charge for the 20 minutes work, but the bill had a $49 service charge plus a $75 diagnostic fee for the inspection. I just didn't expect a $75 service charge on top since no repairs were done I thought the service charge would cover it. I have used two other plumbing companies before and the trip charge, service charge or service fee, whichever they want to call it, included diagnostic and then repairs were extra whether it be hourly or a flat fee plus parts. That was my expectation and it wasn't met and I would have most likely been ok with the fee if I was told about it up front.

At the end of the day the overall fee of $124 to inspect my water heater and tell me it's in good condition was ok with me and reasonable. I think it's a good company and wouldn't rule out using them in the future.

We had an emergency leak and got a quick response and same day service at no extra cost for it being the weekend or same day. Great service and professional at a reasonable cost. They were respectful of our house wearing booties and we are very happy with the job weeks later.

We had an issue with the right side of our kitchen sink so we called a few companies and Plumb Doctor responded promptly and had the lowest estimate! Kenny came over the very next day and put in a new garbage disposal that works AMAZING! Kenny was fast, kind, and extremely professional! We had such a good experience that when our toilet broke at our business we called Plumb Doctor instead of our regular plumber! Brandon and Kenny got us a new toilet immediately for our business and installed it without interrupting any of our clients/staff. The whole staff at Plumb Doctor is awesome and we will use them for all of our future plumbing projects!

My husband was fixing a leak, but things turned bad.  We called about 10 plumbers on a Saturday afternoon to try and find someone to come for an emergency repair, but no one answered - except Brandon.  He gave us advice over the phone to mitigate things and then he showed up on Sunday just like he said he would.  It took him about 5 seconds to diagnose the problem, and then he fixed it quickly.  If you want someone who knows what they are doing, are reliable and reasonably priced, call Plumb Doctor!  We are so glad we did, and we'll use them next time we have any plumbing issues.

I have been using Plumb Doctor for several years now and they are the only ones I call for my plumbing issues. Friendly and professional plumbers that do an awesome job. Just recently my sewer line broke and Brian and Matt C came out Friday evening and worked until 11 to get the line back working....both were awesome, did a great job and super nice guys.....

If you need sort of plumbing work done, there is ONLY one place to call and that is Plumb Doctor.

Very responsive, professional and skilled.  Cody was my plumber and was very helpful and responsive even after he left - really knew what he was doing!  

But, do NOT use their preferred water damage, drying and restoration company, Quality Restoration.  See my review of them here on Yelp if you want more details.

We had a problem with our house water pressure and toilet filling.  I called Brandon this morning and he dispatched Corey within two hours to come and fix the problem.  Replacing the PRV that had been there since the house was built in 1965 was quite a squeeze, but Corey was able to do it and also fix the toilet filling issue.  Great response, and excellent job working in a very tight area.  Will use Plumb Doctor in the future for plumbing needs!

My wife and I are putting in a new kitchen and needed a gas line moved from the center of the kitchen to a wall that is less than 7 feet away. I called Plumb Doctor to let them know that I did have another company come to my home and give me an estimate for the work, however I didn't want to proceed with that company. The office staff told me multiple times that they offered the most competitive pricing and would match any competitors price and also beat their price by 5%. Great! I already had an estimate and shared it with Plumb Doctor before they came to give us another estimate. The estimate from Plumb Doctor was $325 more than my initial estimate. That being said, the tech left my house and said that I should take it up with the front office, because of the difference in pricing. Alright. I called again the next day to get information on how I should proceed. I was given the email address of the owner, Brandon, who I should contact because of the cost discrepancy. When I did get this information, I again asked about the competitive pricing that was offered to make sure that I did understand correctly and that they would match the competitor estimate and beat if by 5%.
After waiting another day without a  response, I called the office again to ask them what the best course of action should be. I was then told by the front office that I would be called by Brandon. Later that day, the tech who initially came to my house called me to tell me that they do NOT honor that deal and that Missy was mistaken. I let him know that I was told multiple times that was the case and he let me know that if a job was within a few bucks of another quote, then maybe. I then asked if he could work with me to lower the price to be somewhat comparable to my initial quote and that wasn't going to work either. Between the $49 charge to assess a job ( that is not refundable or subtracted from the cost of a job ) and the dishonesty of estimation because it didn't fit their narrative, as well as the indifference to work with me on any kind of a more reasonable price, I would look elsewhere.

These guys are awesome, came the same day I called, the price was really inexpensive and Brandon was done in 15 minutes. Will definitely use again in the future, thanks again!

Brandon was able to help me repair my trouble toilet OVER THE PHONE. He was extremely responsive, thorough and knowledgeable and was able to help me fix my weak flushing toilet by looking at pictures and providing step-by-step instructions over the phone. He followed up to ensure the problem was resolved. As a millennial, new homeowner this was the best plumbing experience I could ask for. Thanks again Brandon and Plumb Doctor for being such a great help this morning!

The woman (Delilah maybe?) taking calls is very rude. Would not recommend, called another company.

Brandon was extremely helpful and knowledgeable. He was also prompt with his response on a weekend in holiday season.

Great service in my plumbing emergency. I had a backup that could have destroyed my home if it weren't for the knowledge and experience of this crew! They were the third plumber we called to figure out the problem that began in the morning. The first two just stared at it and said they didn't know what to do. These guys identified it immediately and worked until  10:30pm without slowing until the repair was complete. Highly recommend!!

Yep, these are the guys. I called on a Sunday to leave a voicemail, I was really impressed to start off with when they called me back within half an hour. I had 3 complicated Perrin & Rowe faucets, a dishwasher, a disposal, and a toilet to hook up. They got me scheduled for a few days later and made it happen. They even got on the phone with Rohl and ordered a missing O ring for me. Really pleased, I'll go to them with any plumbing needs in the future.

Stan was very professional!
Told me some options and went from there.
Replaced direct swap Wilkins 3/4 pressure reducing valve  etc.
$438 total.

Had a leak Cory found out it wasn't a pipe. Helped me find what was causing it. Charged me only for the call and cleaned up all the mess from cutting in to the ceiling. Great job and great honesty

I highly recommend Plumb Doctor because of their responsiveness, timeliness, professionalism, and customer service. The amount of stress Plumb Doctor saved me is immeasurable. Definitely is the only plumber I'll go with in the future. Fair pricing, great service. Brandon, the owner, cares about each customer.

I called on a Wednesday at 9am asking for someone to come out and look at a leak in my ceiling. I was told someone would show between 12pm and 4pm and at 11:50 I get a call that Kenny is 10 minutes away. He shows up, immediately checks out the situation, tells me it's 1 of 2 things, and asks me if I'd like him to cut open the drywall to proceed with diagnosing the issue. He was up front about the cost and why he recommended proceeding (pros/cons). As soon as he cut open the drywall he was able to tell me my shower pan had failed. He gave me a recap of how that happens and some next steps I may want to take. Took 15 mins and Kenny was very professional and timely.

Maybe an hour later I get a call from Brandon, the business owner. He followed up to see how the service was and even went the extra step to help me figure out what to do about my problem. To give you can idea: I had water leaking from my ceiling with no clue what to do, who to call, or what the next step was. Brandon recommended a mitigation company and contractor that he trusts.

I called Plumb Doctor on a Tuesday and by Thursday the mitigation company had completed a walk through, filed the insurance claim on my behalf, set up dehumidifiers in my home to dry out the water from the leak, and the contractor had completed a walk through to generate an estimate.

Brandon, the owner of Plumb Doctor, came by to fix our water heater and help us with a shower issue. He took the time to help explain our system to us, which was extremely helpful because we are new home owners and have a lot to learn! I had always heard great things about Plumb Doctor and now I can see why! Thanks Brandon and team!

I reached out and they were able to get us on the schedule by the very next day. They did a great job of replacing the 19 year old water heater in a town house that we rent out and it was very easy to work with them even though I'm located in the Seattle area. I would recommend them.

We had a couple issues we needed taking care of including a shower that was backing up some horrific stuff and a totally shredded cleanout adapter and I am so glad I called Plumb Doctor.

Brandon was generous and responsive with his time during a Sunday, trying to help me out at zero cost.  I am not savvy when it comes to homes so I had them come out and they were just great.

Matthew was on time and worked very fast to get everything resolved.  He was friendly, to the point and no nonsense.  He was in and out and I was able to get into the office earlier than I had expected, so that was brilliant.  He gave me options as to how to resolve the issue and kept my costs front and center when making suggestions.

Thanks to Matthew and Brandon anytime I have a plumbing issue, you can be sure it will be Plumb Doctor.

We needed our complete house replumbed because our old copper pipes were getting pin holes.  These folks did an amazing job, and were one of the most competitive on price.  Would definitely use them again!

Called them on a Sunday because my sink was backing up causing my dishwasher to leak. They were supposed to come out that Sunday, but weren't able to due to their schedule but came out promptly on Monday and addressed the issue. They got straight to work to fix the issue. Good quality work and decent price.

good customer service
had an issue and the owner was very helpful in resolving

Our sewer pipe was cracked and we couldn't use any of the plumbing in the house. They came out right away and dug up the yard and fixed the pipe and filled in the hole and cleaned up. Thank you Corey and Tim for doing a great job. In emergencies like this it's nice to know we have a company you can count on.  I highly recommend Plumb Doctor.

We needed to have the PRV replaced in our home. I had all of the copper removed from my home and replaced with pex.  Oddly I had two plumbers say they did not deal with Pex???? I called around and decided to schedule for Plumb Doctor to come out. They were prompt. Brannon wore a mask and booties over his shoes.
He confirmed that the valve was bad and it was not the connections.  He then replaced it. I also pointed out a leak under my sink that only leaks occasionally. He inspected the pipe and identified where the pipe came from. We were unable to get it to leak so he said to call back if/when it starts again.
All the way around I was impressed with the company. They are polite, professional, and knowledgeable.
Without a doubt if I need a plumber again I will be calling Plumb Doctor.

Brandon and his team rock!!! When I discovered a leak from my hot water heater late on a Friday night, Brandon did all he could to get a water damage company to my home that night. As soon as he could, he sent his amazing team (Matt and another guy I can't remember - so sorry) to my home on Tuesday morning to replace my hot water heater (it would have been sooner but had to get approval from my condo association to turn off the water). These guys were punctual, thorough, polite, and professional. As a female head of the house, they explained everything to me in a manner I clearly understood. I highly recommend Plumb Doctor!

From the initial phone call to their office, to timely scheduling an appointment, to meeting the actual staff member / plumber on time on site, to talking us through the issue and solutions - courtesy, professionalism, great communication skills is what you will receive from the Plumb Doctor team. Truly nice to see that such service oriented, high level craft still exists. You have earned our business! And for sure will be recommended. Thank you for a great experience!

We hear a noise from our basement, we investigate to find half an inch of water spreading from our furnace room door across the finished wooden floor. It is late in the evening so I hit Yelp for a plumber and right away I find Plumb Doctor within an hour John is on my door step as they promised he would be.

John quickly isolates the problem which is a ruptured hot water tank and advises that we will need to replace.
We decide that we would like to upgrade to a larger tank with a pump to give us more hot water and better pressure John gives us a rough estimate on the spot and promises to return next morning after effecting a temporary fix to ensure we at least have cold water supply.

Next morning I receive a call confirming the parts required and a firm price for the work, the work starts quickly and is finished on time on budget clean efficient friendly service.

I highly recommend John, Cody and Plumb Doctor, they did not make a drama out of a crisis and charged a fair price for a first class job.

There was one thing that impressed me the most, in my initial call I was informed there would be a $50 call out charge, it was late at night we were tired and John did not even request payment as the resolution to our problem seemed to be his primary concern.

My basement flooded and I could not figure out where the water was coming from. Plumb Doctor sent Matthew out the same day and he worked diligently checking every inch of pipe even to the point it went outside/under the house. He explained the issue and offered me two solutions explaining that both were good fixes - one was a shorter term fix and cheaper & the other was a longer term fix and, of course, more expensive. Once I decided on the cheaper fix (since that's all I could afford), Matthew simply said, Ok and got to work. He didn't try to convince me that I needed to spend the extra money [that I didn't really have]. He completed the repair, didn't leave any sign that he'd even been there, collected payment and was on his way. Once the basement was remodeled, I went to turn the water back on and the valve (to that same pipe) was dripping. So, I called Plumb Doctor back and explained I didn't want to turn the water on and risk something else leaking. They were super kind, totally understanding, and said it would be no problem at all to have Matthew come back by. Matthew came by, checked the valve, tightened it up, and turned the water on to make sure everything was good. He made me feel much better that the contractors had not damaged the pipe in any way and didn't charge me a dime. I will ALWAYS call Plumb Doctor for my plumbing needs.

Brandon and his team are amazing. We had a pipe bust and they were able to come promptly. They were able to complete the job without being too invasive and at a very reasonable price. We are very pleased and will use them again.

I used Plumb Doctor to have two toilets taken up and re-seated and also a vanity removed during a flooring project.  Matthew and Evan were great!  Called when they were on the way, on time, did a great job and cleaned up after project.  I definitely will use Plumb Doctor in the future.  Thanks Matthew and Evan!