Discount Plumbing & Repair

I called Saturday afternoon and spoke to Shelby. We had a stopped up shower drain downstairs and upstairs (on top of each other). Shelby suggested to fill the shower up 2 inches, and then take a plunger to it. It worked!!!! Someone who is this honest is going to be my go-to plumber. Another plumber from a couple of days ago, wanted $600 for shower drain repair and tried the up-sale tactic of gotta replace the water heater. I had to pay them $49.95 just to talk to me. I told Shelby this and he said, they don't play that game. I strongly recommend Discount Plumbing & Repair. Thanks Shelby!

I had great experience with the company, they gave me a very competitive quote and worked with my tenant to get water heater fixed next day. Absolutely like the experience and the promptness.

I've had two experiences with Discount and there is no one else I trust more than these guys to get the job done right. They stand by their work. I had a part fail, no fault of Discount, and they replaced it no questions asked. They encountered issues with the repair and stayed close to 5 hours working to get it right.

Look no further. These are your folks.

Mason and Michael had their masks.  They came in ready to work, and work.. they did!  They told me all of the possibilities of my water backup problem which was very scary financially, and then took steps to check the problem was not the worst.  When they finished, it was GREAT news and I was ecstatic!  They did a WONDERFUL job by using another, and more assuring method of snaking out my lines, flushed the lines twice, turned on the washing machine, and NO MORE CLOG, and no expensive pipes to replace! They were HONEST!  A RARE thing for THESE days. I GREATLY appreciate what they did!  The cost was VERY reasonable.  I WILL BE using them again. I HIGHLY recommend them! THANK YOU Mike and Mason!  God bless you BOTH!! . PAT

I booked this company solely due to Yelp. They were fast to respond, came to the house, quoted the work - all within 24 hours. My husband and I felt good about our decision to use them. Our shower cracked and had to be replaced. The plumber could come out within a week but his repair contractor for the walls/tile was booked for a month so we waited for a whole month with the promise we would get them on back to back days. (So note, 1 shower for 4 people for a month ) No such luck as the contractor, by his own admission, booked extra, last minute work and delayed our job by 4  additional days.

Ok, irritating but things didn't get better. The plumber installed a new shower floor for us as promised. I questioned the size day of because there was a 2 gap to my tile and was told 34x36 is correct. My husband came home and questioned it as well but this time called the owner and was told that was not correct so they had to come out again 2 days later to redo the floor. Intentional or accident - TBD. But irritating to get different answers between me and my husband.

The contractor, who is not Discount,  BUT who they work with and recommend was AWFUL. Besides the scheduling issues, he worked very slowly - taking almost 24 hours over 2 days to tile a 36x36 shower area and hang a door. He gave my husband attitude about installing our new door. (Side note, we were told to buy a new one to install if we wanted it because he would have to hang a door anyway, so we did.) He charged us $250 over the original estimate for the door installation and for a shelf that was discussed in advance. My husband had to fix the door after he left because it wouldn't stay closed. Also, my husband had to go back and do touch up paint all around the shower from the marks he left on our walls. In doing so, we found he used GROUT to put our baseboards on our wall. Grout. Not nails, not caulk, grout. So now our baseboards by our shower look janky.

So 3 stars overall because the plumbers were nice and responsive. Hopefully the floor being the wrong size was just a whoops. BUT do not use their contractor. Get your own or do it yourself.

Michael installed a hot water heater and I was impressed with his service.  He was pleasant to deal with, very polite, professional and accommodating, he understood what I wanted and provided the service.  I will use them again.

Being a new homeowner can be a challenge when it comes to your appliances and knowing what to do when things malfunction. When my disposal stopped working, I consulted Yelp to find a reasonable repair service. Shelby was very responsive through Yelp messaging in getting an appointment booked for me, and he was very professional and helpful in explaining what happened and how to prevent my unit from having an issue again (Tip: Don't let aquarium rocks creep in). It was a quick and seamless appointment, and I highly recommend to anyone needing assistance and some knowledge on your plumbing as well.

Absolutely awesome service! Mr. Shelby was very responsive on Yelp and upfront about his pricing. He was able to work us into his schedule and stayed committed to his pricing. He gave us some information on services we'll need in the future which we will more than likely use him to provide. I'm always looking to support local businesses so I was happy to have Discount Plumbing provide the service and was even more pleased as what we received.

They were very prompt on answering the inquiry. They gave me a time that was convenient for me. They arrived on time and called before they came. The young men were polite and got straight to work. I did need a new disposal as the old one was 18 years old. They installed it at a very good price. I researched it and they are very competive on pricing. It came with a warranty and it was installed in less than 20 minutes. They were in and out in under 1 hour. Thank you so for your professionalism, good prices and prompt service. We will use you again.

I was in a bind the Saturday before Thanksgiving and no hot water.  I contacted Discount Plumbing and Repair, Shelby text me back right away, he was booked for today and tomorrow but he made the time to come. He was experienced,professional and was able to solve my immediate problem.  I know a new water heater is in my future but for now I have hot water again.  Great job and will definitely use Discount Plumbing and Repair

Michael was assigned the job, but Shelby came by to explain that Michael was running behind, so he just wanted to stop by, check out the problem, and assure us that Michael would be arriving shortly.  We explained to Shelby that between the time we called, and his arrival, the clog had come loose, and the lines were draining properly.  Shelby had us flush upstairs and downstairs toilets, while he monitored the pipes in the basement.  He agreed with us that the clog had evidently broken free, and saw no need for further action at this time. He saved us a lot of money, and we sure appreciate his honesty.  If we have any further issues, we will definitely be calling Discount Plumbing and Repair.  Thank you Shelby!

friendly and honest.  I called about needing a new faucet stem for a tub shower.  They told me that the cost would depend on how many stems they had to replace.  They showed up when they said they would.  The only had to replace one stem.  The other 2 were still good.  It was a very good experience.  I'll use them again for sure.

My dishwasher and water heater went out on the same night, because I have the most amazing luck...
I called early the next morning, and even though it was a little before 8:00 he answered immediately. He gave me a two hour window appointment time, called 30 minutes prior to arriving, and showed up on time (a huge plus in my book).
The dishwasher was fixed in less time than it takes to read this review, and he gave me a very fair price to replace the water heater.
Honest. Fair. Dependable!!!