Yerbilla Services

When i purchased my home the gas lines were a chaotic mess and our 40 gallon OLD water heater was about to die.  I called Jorge and he came out on time to take a look and provide us with a quote.  His pricing was reasonable and we set a time for his guys to come out and do the work.  They removed all of our exiting gas lines and installed a brand new gas Tankless water heater.   The 2 gentlemen that came out (Leonel and Osvaldo) were super nice and did an awesome job (they work super clean).  Within 2 days they ran the new gas lines and installed the new tankless water heater.  Everything has been working great now (its been a few months).  I will be having them come out to install a Gas Pool water heater as well in the near future, cant wait to get that done and report back.

Jorge has phenomenal service and attention. He was responsive to a middle of the night emergency that would have been a disaster if he would not have shown up as quickly as he did. Thanks to his knowledge and quick response, my brand new furniture was not ruined. Would recommend to anyone!

Jorge Yerbilla (Owner) provided an excellent job.
He was punctual, professional and showed interest in order to solve our problem buying/installing a new generator.
I shall use this company whenever I shall be in need for their advise or work.
Their performance was always top quality.

Set an appointment and this provider did not show up. Responded to my message an hour and a half after making me wait a 3 hr appointment window. They obviously value their time more. Recommend hiring a different plumber.

Jorge was very responsive to the messages sent via Yelp...unfortunately there was zero follow through from his side.  

I reached out for a quote via Yelp and Jorge responded right away...we scheduled a time for them to come out to my house on a Saturday.  They showed up almost 2 hours late.  Once they started working they realized that they did not have the right parts.  His employee told me he was going to go to Home Depot to get the part...2 hours later I contacted Jorge to see if they were coming back and advised that they couldn't find the part and would need to order it that coming Monday.  

Almost 2 weeks later not having received any communications from Jorge i followed up with him and he told me he was still waiting for the part.

He never reached out to me to keep informed or follow up...if i hadn't written to him i would never have heard form him again.  

I have an American Standard toilet...nothing fancy - there's no reason why a part should take over 2 weeks to arrive.

I contacted another plumber who was able to get the parts and fix our toilets within the span of 2 days.

I gave them 2 stars instead of 1 because Jorge was quick to reply whenever i reached out to him via Yelp.

This company did a terrible job. Well actually they never finished it. They improperly installed a garbage disposal which has been leaking since. I called the owner as he did not do the installation himself and he assured me he was going to come and fix it. I sent him photos of the problem and he again told he was coming. I waited for days and days and he just never came back. He kept telling me he was going to come this afternoon and  then next day and nothing. Just lies and lies. They took my money. I wished i had pay with American express. Really Stay Away from this company. They are incompetent and on top of that they don't care.

As a business owner and condo president of many years, I am aware that having work done in your home or around your premises involves more than doing the actual labor.  

After many weeks of inquiries and calls to find someone to install an outdoor tank less water heater I found Yerbilla Services through HomeAdvisor.com.  I spoke with owner Mr. Jorge Yerbilla one afternoon and he punctually arrived the following morning.  He assessed the work more quickly than any other company and gave me a verbal quote that he followed up with in writing, a few hours later that afternoon.  This was a great change from the several people who spent much longer, would not give me a ball park figure, and never sent me an estimate despite my follow up phone calls!  

In addition, he was the only representative who told me about the Teco Gas rebate, which is considerable, and he was the only company that would include the electrical work (necessary for the thermostat & ignition) in his estimate.  Others told me I needed to hire an electrician in addition to their work.   This could possibly require a second permit for installation depending on local codes in each municipality.  

I accepted his estimate, which was reasonably priced, that afternoon.  He immediately sent me the paperwork to get the permit which he did the following day on Friday.  Work began the beginning of the next week.  It was organized, efficient and easy.  

He supplied the Rinnai unit & shut off valves, which was among the higher rated heaters and the one that was correct for my usage.   The workers, which he sent to do the work, were competent, friendly and courteous of my home.  They worked as if it was their company and not as if they were working for someone else. This is perhaps because they are relatives of the owner and it made a difference.  

My home is 80 years old and it's normal to run into difficulties.  My pipes were in need of replacement and although I had plans to change them in the near future, they froze up from sediment in the line which combined with the corrosion stopped the water from flowing.  

Javier made an effort to show me, and have me look through the various pipes to see the corrosion causing the problem.   Conscientiousness like this is important as I was in a situation where I could have easily been taken advantage due to a lack of alternatives.  They installed new copper pipes to both my kitchen and the bathroom and the cost was very reasonable.  

These and other delays were well managed and I was able to phone and reach Mr. Jorge Yerbilla during the work for any questions or concerns.  I felt comfortable that he was not going to abandon me with the various small problems that come about in such a significant plumbing project.  Indeed he had Javier and Raul at my home the next morning and stayed on top of my project through completion.  

They removed the old hot water heater from its closet and did some extras because of my interest in turning it into a pantry: recessed the former 220 electric box into the wall and covered it.   Capped the hot & cold water and added a swivel valve and connection for hooking up water to my refrigerator.  These details are often neglected and can turn into a headache if one has to hire someone to complete small details like this.  

I give them my highest recommendation as I felt as if they all felt as if they wanted me to be satisfied.  I was!

Very professional people that do an excellent work. I had a retired plumber come to check the work they did and he said it was one of the cleanest and well-done works he has ever seen. I recommend them and will call them again for any plumbing job.

Jorge (the owner) provided a verbal estimate and backed it up with a written estimate to replace a failing water heater.  Jackson was the plumber who showed up and he took the utmost care to explain everything that was needed, provided details on the requirements due to the building codes, and answered any question I had.  He even took the time to show me how to flush the water heater and how often to do it. Great work and service.  Will contact Jorge in the future for my plumbing needs.