Restorative Pros

Hired Resto Pros to do cleanup after flooding from Ian.  They did a great demo job, hauled away debris and left the premises  clean. The teams are responsive and hard working. 5 stars!

These gentlemen are absolutely fantastic--so much so that they've inspired me to write my first review!  After an unfortunate plumbing issue on a Saturday afternoon required water mitigation/restoration services, Joel was on site within a couple of hours and had the situation both upstairs and downstairs under control. Joel, Carlos or Miguel stopped by every day over the next week to monitor the situation and were readily available by phone/text for any issues that arose.  From day one, they were in contact with our insurance company as well as the other contractors needed for this job.  They were punctual, friendly, and true professionals.  Although I hope not to need water mitigation/restoration services again, I am keeping their card handy and sharing it with friends!

Carlos, Miguel, and others at Restorative Pro's came to the rescue for us when our home had water damage throughout. They were professional, honest, and courteous. All work was completed in a timely manner, too. We already paid them and they came back when we asked them. This was even after getting paid, to re-fog a bathroom, just in case (It had already been done, but there was so much moisture exposure due to another company's fault). They went the extra mile and that is appreciated.

I have had the unfortunate need to use a mitigation company twice in the last year.  Restorative Pros came recommended by my plumber on the first water issue.  They are timely, courteous and knowledgeable during a time that can be very disconcerting to a homeowner.  I highly recommend them to anyone dealing with water intrusion!  Thank you!

Jennifer~Lake Mary

This company is anything but professional. I hired them to do a job, not only didn't complete the job, they removed wrong walls when the protocol specified the areas, they did extensive damages to my home, my furniture and my carpet. When confronted with the job not done they wanted to charge me more. They overcharged for service that didn't make mathematical sense.
They brought in dirty dehumidifiers into my home causing my family and I to get sick, and then victim blamed saying my home was dirty, even though I have proof my home was dust free! They tell you what you want to hear them wreck your home. Please do not hire. They only care about money and not protecting you or your home.

Edit; The owner is saying my claims are untrue. That's why I posted pictures so you can see for yourself! They'll leave your home in a mess and destroy your home. They will claim you make up allegations and refuse to acknowledgment of any wrong doing or damages. Pictures tell the story and I wish I could post all of them. The first picture is my carpet, brand new home, has a white wash where they spilled paint and poorly attempted to clean it, let's not forget they removed the wrong wall in remediation and over charged me for 2000sf of insulation removal but to return the same volume was 1000sf! Oh and they punctured the water lines while stapling the plastic up to the wall, so when we got home, the main water was turned on and it poured into my exposed bathroom wall! They claimed I never let them know about incomplete work yet the date of that message shows that I contacted them, followed up by a phone call. They also tried 2 times to manipulate the post remediation testing by leaving air scrubbers running and attempting to return to my home, which we weren't here for the entire remediation, to turn off the machine right before the mold testing company arrived.
The list of dirty laundry and why you should avoid this company is continuous!
They're also disputing and trying to remove my reviews! Too bad she can't pull it off of here. Heed warning, go with a bigger company that cares.

When your in need of water restoration due to storm or internal water damage I highly recommend this company, they are extremely professional and knowledgeable in there field.. there customer service goes above and beyond, they treat every customer as family and they stand by the work...
For me there is no better company In the industry..

We had water coming in from a leaky window, causing damage to the drywall and ceiling. I contacted the Home Advisor service who recommended Restorative Pros!  Restorative Pros were also the first contractor to call me back and schedule an inspection and estimate. I really liked how fast they all were in getting this done for us!  Tiffany was our first contact with RPI and stayed with us through the entire project, answering all our questions, and I had a lot of questions! It was easy to schedule, and the pros always arrived on time and got the job done quickly.  The damage is all fixed and put back to normal again!   I hope I don't have another need for water or mold remediation and repairs again, but If I do, ill call Restorative Pros!   Thank You!