Christian J. J.

2/17/2023

recommendation - for the 3rd or 4th time we have used hernandez plumbing. i cannot begin to say all the great things about this company. polite, on time, reasonable ($$), 1st class workmanship, tidy....if you need a plumber, i wouldn't call anyone else. (305) 428-3782

Korrie T.

7/23/2020

Quick fast and effective. My kitchen sink is working again thank goodness. Worker had on professional logo, mask, and was knowledgeable. Will use again for future issues

Christina M.

02/04/2021 12:00:00 SA

We discovered a small leak under one of our kitchen sinks this morning, called Hernandez Plumbing and they were here by 2 PM. And they updated us on their route an hour before arriving. Emir showed, very polite and went straight to work. He was in and out. He discovered the issue quickly and fixed it. Even though the other sink next to it was not having an issue, he wanted to check it just to make sure, which is great. Other plumbers would just look at one issue and not take in account the sink next to it. This is probably the 3rd time I use Hernandez Plumbing and they are honestly great. Respond pretty quickly and everyone is very polite and helpful. Highly recommend.

Jason S.

2/17/2015

For sure 5 stars, I called and talked with a guy named Alex, told him my problem and he offered to come out that same day but I made an appointment with him for the following day. He even called to confirmed and showed up on time. Was really helpful and figured out the problem in about 60 seconds. Already had one plumber over for an hour and he couldn't figure it out. Will defiantly use them again and if ur interested ask for Alex, he was great!

Jeovany N.

1/15/2020

Amazing customer service, technicians very knowledgeable, helpful and friendly. Great pricing!

Frank P.

05/07/2021 12:00:00 SA

I've used Hernández in the past and they are consistently good, honest and they get the job done. They're neat and professional. This evening Amir came out and was a true example of a person who takes pride in his work. He wore shoe cover, cleaned up his area before he left and of course solved my issue.

This is one of the rare finds in Miami. Professional, punctual and effective.

Geri B.

10/11/2020 12:00:00 SA

Emir Barban , tech from Hernandez Plumbing , did a great job repairing a leak in my bathroom. Clean, neat , on time, wore a mask! In these times, we need people to depend upon. Emir and Hernandez Plumbing are on my go to list.

Irma G.

9/24/2020

We are very happy with the service provided; Emir did a great job and thanks to him our kitchen sink is back up and running! He was very considerate and protected our floors from getting wet since it was raining and put on shoe coverings, which I so appreciated! Would definitely call you guys up again should I need plumbing services in the future. Totally recommend!

C S.

12/05/2020 12:00:00 SA

Excellent Work Ethic from the first contact to the final clean up.
I had broken water pipe from the meter to the house. Tony, call supervisor, was here in less than 2 hours. Very knowledgeable and efficient and kind. He prepared the site for the technicians, finding the leak and hand dug until he isolated the pipe so they would have the proper equipment with them.
Emir and Joel arrived promptly, announcing themselves, wearing masks and quickly had the problem identified and on its way to being resolved. They worked hard and professionally with great attitudes.
Erin and Joel restored my water supply and then systematically checked to locate any additional leaks within my water system to avoid future problems. They made sure that $$$ water meter was at a dead stop when everything was turned off.
They even wore booties to protect my home while they checked a faulty faucet.
Technicians who leave your site better than they found it are GOLD to a company.
I am most grateful for resolving my water line break in less than 7 hours all together.
Your professionalism and patience is to be commended.
A job well done and happy homeowner.
Did I say the price was so fair that I cried?
Thank you!

Ferm G.

5/26/2022

Great service! From setting of the appointment, to follow up communication and the very knowledgeable worker that showed up, everything was done professionally. I can highly recommend Hernandez Plumbing.

Mayling C.

1/27/2021

There are not enough words to express the professionalism and service orientation the whole team at Hernandez Plumming have exhibited. Beginning with Marlon, who conducted an extensive investigation to diagnose an issue that 2 other plumming companies couldn't agree on. Then the owner, Ralph, came the next day to ensure the diagnosis was correct and it was. Everything that could go wrong with my bathroom occurred prior to consulting with Hernandez Plumming. Ralph, and his team; Marlon, the Manager, Yunier, the plummer,and Roberto, the tile installer went out of their way and performed a great job. Last but most importantly, Covid precautions were observed throughout by the entire team. If you are still reading, call them; you won't be dissapointed

Deborah S.

10/02/2020 12:00:00 SA

After the shock of a$7700 water bill - Hernandez plumbing was recommended for the underground major leak repair . Emir & Caleb uncovered a defective original install in our only 3yr old home - they documented the issues- made the extra trip to the plumbing supply to ensure the repair was done so it could not break & recur again. Very professional young men that clearly take pride in their work. I'd recommend Hernandez again - ask for Emir & Caleb!

Lourdes H.

11/01/2019 12:00:00 SA

We called Hernandez Plumbing for what appeared to be an intermittent water leak (if there is such a thing). They came and found that the underground pipe that runs from the meter to the house would leak when any pressure was applied to it. They repaired the pipe and installed a box with a shut off valve for easy access. HP employees (Victor and Joe) arrived on time and were very courteous. It's nice to know there are still professional, honest companies around. We will definitely use them again for any future plumbing needs.

Fanny G.

2/15/2022

Very professional, solved a big problem in two hours, just like he said. Yes I recommend this company

Sheila D.

8/28/2020

Can you imagine a plumbing company that delivers first class service, charges fair prices, and stands steadfastly behind their work? No? Then you haven't worked with Hernandez Plumbing! I sent out a Yelp SOS in an emergency with sewage bubbling up through our showers and toilets. It was a true sh*tuation and Hernandez responded fast and with a fair price. I crossed my fingers and picked them in a panic. As I wrote in my original review, the team rapidly grew and grew, including the owner, as they worked to diagnose and solve what turned out to be an extremely complicated problem. They knew we had guests arriving and they worked all day to get us up and running, even sticking to their original price quote. My post script/follow-up is we ultimately had to replace our cast iron pipes and replace the line connecting us to the city sewer line. Guess who we called!

Email E.

7/26/2021

If you have to use this company, get a quote before you let them come. We called the company last fall for a quote to fix a toilet. They said $350. I have attached the quote.

When we called this time, they did not give a quote before coming and when they came, asked 1200$ for the exact same job.

The plumber told the person he was on the phone with where we lived and I believe because we have a nice home, they changed the price.

We had to pay 50$ to have someone come and ask for 4x what they quoted me foe the same job. I asked for the new 1200$ quote for the job to be sent to me and it has still not been sent. Essentially, I paid 50$ ans they will not even email me the quote I paid for. We not have a different company coming to do it for $475 today.

Nathalie R.

01/03/2021 12:00:00 SA

We had a leak and major plumbing issues with dirty water coming back up from all of the bathrooms in our house. I called Hernandez plumbing Sunday morning and they very quickly sent someone out. Octavio Delgado helped find the source of the issue and quickly repaired it. He was very thorough, friendly and professional. 100% would recommend!

Stacey G.

01/10/2019 12:00:00 SA

After seeing all the excellent reviews for this company, I decided to give them a call. Unfortunately, my experience was very disappointing.

I contacted Hernandez to make an appointment for the installation of a tankless gas water heater in a one bedroom apartment. The plumber arrived on time, I showed him the apartment and he quoted me $2,100. After we left the unit, I walked with him to his vehicle and we talked further. I asked him how soon he could begin, if I wanted to proceed with the work. When he got to his van, he called his office to speak to someone regarding the job. Now, the strange part....

Prior to leaving, he said someone named Marlon would call me within the hour. About two hours later, having not heard from anyone, I texted this individual to inform him that nobody called me. Several minutes later, he texted me back and said that he could start tomorrow and it'll be $2,900. Seriously? Did he really think I'd agree to pay $800 more than his initial quote? Clearly, I was very surprised at this significant increase in price, particularly since he didn't bother to call me to discuss it. Needless to say, I did not hire Hernandez to perform the work. Given all the good reviews, it makes me really wonder if the other reviews are real?

Did the plumber who quoted me not know what he was doing? Did his boss feel he wasn't making enough money only charging $2,100? I don't know. But, given that this job takes about 4 hours to complete and the water heater costs $800 max, Hernandez would've made $1,300 less what he pays the plumber for the day (probably $300). Guess $1,000 profit isn't enough. Why be a pig, when you can be a greedy, filthy hog !!!

Margery S.

03/03/2022 12:00:00 SA

Talk about responsive. Within a half hour after I posted a request for a plumber to fix my leaking garden faucet, Ariel was there and ready to roll. He had everything he needed for the repair in his truck, and finished the job quickly. I wouldn't hesitate to use him again and to recommend him to others.

Jeremy S.

03/02/2022 12:00:00 SA

Preferring to support local businesses over national brands I was please to find Milton and Hernandez Plumbing. I have used their services several times and have been pleased with all aspects of their service.

Michelle R.

05/06/2020 12:00:00 SA

HERNANDEZ PLUMBING, helped me out when I was in a tough spot. The plumbing job required for my apartment was tricky. This company resolved a long-standing problem that other plumbing companies were never able to resolve. From the first phone call, HERNANDEZ PLUMBING, was attentive, courteous and open to hearing out my problem. I appreciate their professionalism during this pandemic, workers wore masks and gloves, taking my family's wellbeing into account. The next time I need plumbing help, HERNANDEZ PLUMBING will be my first call. Thank You.

Antonio M.

01/01/2023 12:00:00 SA

I had an issue with a leak in my bathroom that needed attention. I am a first-time homeowner and came on Agni to found a plumber when Hernandez Plumbing reached out to me. They were nice, came over promptly and gave me a synopsis of my leak problem. The quote they gave me was a little high compared to what the internet suggested, but because It was an urgent matter and they were available, I decided to go with them.

Bad choice.

After they started working on the leak, thats when they decided to tell me that there was something else and it would be another 10 grand... and then there was something else... and another 10 grand. The lady in the office hounded me for payment before the job was even completed, even after I had already put down a large deposit. I paid the rest through their financing, and then they disappeared.

Turns out, leak was not fully fixed and I had to get ANOTHER plumber to come and finish the work. I ended up with over $20k in debt from Hernandez Plumbing alone, for a problem they did not fix. Not to mention, the itemized invoice they provided me was incredibly vague, a big red flag for scamming money out of people. The plumber that I hired after them said that the total job should not have cost me more than $6K. So why was I charged over $20K?

Beware, read other reviews who also say that they overcharge. I consider this an abuse of unknowledgeable young homeowners. I am in the process of legal counsel and I will be submitting a report of this company to the BBB. No one should be a financial victim just because they don't know about plumbing.

Joel M.

6/16/2014

I contacted Hernandez plumbing in order to obtain a quote on a garbage disposal installation. The quote on labor ALONE was $200.00. Lowe's will do it for under $100. Everyone I've asked since contacting HP has told me that the installation takes 15 minutes, and requires little skill. They should be embarrassed. After reading the rest of the reviews on here, I expected some integrity. No thanks.

Christopher K.

4/25/2016

One night while I was washing dishes in the sink I started to feel water drip onto my foot. When I opened up the base cabinet, I was surprised to find a lot of standing water. I was not exactly sure where the water was leaking from so I called Hernandez Plumbing to come out to inspect. When I called I that night they immediately put me in contact with a licensed plumber. The plumber advised me to shut off the water and he came out first thing the next morning. The fact that they were able to get me a plumber to inspect within 12 hours of the situation was such a relief.

After running a few tests their plumber was able to pinpoint where the leak was coming from. Apparently, the supply line to the kitchen sink burst within the wall. The best part was they gave me a quote on the spot and started to fix the broken pipe onsite. Within a couple hours the entire repair was complete and I could not have been more satisfied with the timeliness, professionalism, and their excellent customer service. I would recommend this company to anyone in South Florida with a plumbing issue.

Al A.

01/12/2022 12:00:00 SA

I called early in the day as my tankless water heater had suddenly decided to not work after only being used for one year. I was told I would have someone at my house between noon and 2pm the same day. Around 11am I received a text with the name and a picture of the technician that would be coming out. He also called and advised more or less what time he'd be arriving.

I have nothing but GREAT things to say, the problem was accessed and unfortunately the unit needed to replaced. I was given various options and within the next hour and a half, I had hot water again. There was no mess left behind all paperwork was done with an iPad and the technician was very professional and courteous.

If you have a plumbing need, I highly recommend using them.

Meg A.

05/06/2020 12:00:00 SA

After being ripped off by so many plumbing companies it was such a pleasure working with these guys. They came on time, gave us an honest estimate and were super friendly and helpful. Recommend them whole heartedly.

Cristina A.

1/31/2022

Very efficient service and they they came out the same day I called. Danny was my technician. He explained everything multiple times and made sure I understate process. He provided me with pictures and video of the task he completed and was really friendly. I would definitely use this company again.

DJ P.

04/05/2018 12:00:00 SA

They completed the work timely as promised. And although there were just one or two minor glitches with scheduling and the quote, this business earned 5 stars from me because they corrected the minor hitches immediately and in the end made it very clear that they wanted their clients happy. They listened, understood my points, did great work and were responsive to my situation. Use them!

Oscar L.

1/19/2023

Definitely 5 star service, we called and they schedule the service right away, Ariel the technician came on time and fix the issue in no time
Thanks

Tanya C.

3/24/2021

Excellent job and reasonable price by HP! We had clogged main sewer line and someone came, left his snake in the pipe and promised to came back next day, but never showed up. Enrique contacted us next morning and sent his plumber to our house 2 hours later. Jovan cleaned the main and did hydro jetting next day. Thank you, guys!

Ayse B.

09/12/2022 12:00:00 SA

We called early morning, they immediately responded and sent a technician who was really good and knowledgeable, he fixed the problem quickly and it was very reasonable.

Javier G.

12/27/2020

I had Emir and Joel come by for the initial service and received 5 star service from them. They followed all the safety protocols (mask, gloves and shoe covers) and were very knowledgeable. I thought it was great that Emir takes pride in the each task and made sure his work was done well. I needed a follow up service to be done and Marlon came by to fix it. He also provided 5 star service. He was very diligent and did a great job to figure out the problems.

Ginger 1.

5/31/2023

awesome response. very nice and respectful. technician Yovanis Cruz very professional and efficient.

Christine L.

02/09/2022 12:00:00 SA

I have been using Hernandez Plumbing for about 5 years now exclusively. They are Five Star consistently. From really big jobs to everyday repairs. Have always fixed my issues within a day, but usually the same day. My respect to Marlon, Ralph, Maria and Tony!

Mi S.

8/14/2014

HERNANDEZ PLUMBING IS THE BEST!!! :-)
We recently bought our dream house. However, the house had a violation with Miami-Dade county for a sink work done in the past, and other plumbing companies we called did not want to take the job. We were desperate and stuck with this violation that no other companies wanted to help us with.
I called Hernandez Plumbing, told Rafael what the problem was, and he took responsibility for it. He came the following day to inspect the site, gave us a free estimate. The price was very reasonable. The day after he brought his crew early in the morning and they fixed the problem right away. He took care of everything and came to our house for the final inspection. Problem was solved right away!
We are more than pleased with his service!!!! He and his company are very trustworthy, responsible, efficient, reliable, competent, and professional!!
We are very grateful and we highly recommend Hernandez Plumbing!!!
We are glad that we found him!
Thank you very much Rafael!!! :-)

Marcela B.

3/25/2015

I called these guys on a wed, 9:10 am, with an emergency job. My toilet was clogged, only toilet in the house. Alex, Ralph (the owner) son, came exactly an hour later, which was earlier than expected, I swear he came in like a superhero, fixed the toilette in 5 min, my family and could shower, etc, for the rest of the day. He was polite, professional and I highly recommend! Amazing service!!!

Alan S.

3/25/2019

After seeing the reviews and how close Hernandez Plumbing is to me, I called them this morning for a clogged toilet, and before I knew it they were here. The two men who came out, Victor and Omar, couldn't have been nicer or more professional. I think the job ended up being a bit more than they anticipated, but they got it done quickly, efficiently and cleanly!
It's the first time I've used them, but I highly recommend Hernandez Plumbing and will call them for my plumbing needs.

Di K.

12/16/2021

They always answer my calls. Our toilet was leaking. Ariel came, very professional and efficient. He explained the issues very well and fixed our problems in a timely manner. All charges were communicated clearly and agreed upon. Very satisfied!

Angie D.

08/07/2017 12:00:00 SA

What an exceptional team!! My husband and I had plumbing issues in our new home and Hernandez Plumbing was able to come that same day and resolve the issue. They were reliant, efficient, and very professional. I would recommend them to anyone who has plumbing issues, I also used them to do a camera scope to ensure our pipes were good. Thank you so much Alex and your team! We will recommend your company to all!

Tatiana C.

03/02/2021 12:00:00 SA

Reached out to the company through Yelp when we noted a small leak coming through our first floor. I received a response very quickly the same day and set up an appointment for next day. They followed up with a call the next morning letting me know they were on the way and even showed up earlier than expected which was great. Emir and Jorge were very friendly and explained the process throughly. I really liked that they took the time to cover our furniture and belongings and even cleaned up after themselves once they left which was much appreciated especially with having little ones in the house. The leak was fixed and is one lthing to worry in the house. The work was clean and very professional. Still have some follow up work to be finished but so far working with this company has been a pleasure and will be reaching out for any future projects or issues.

Maria P.

3/15/2017

Called Ralph yesterday about 6pm to find out the cost of replacing 3 handles in a bathtub. He suggested a long term repair instead of a quick short term repair. Loved the suggestion. Scheduled and completed the work the next day. Reasonable price without having to tear the wall. Will definitely recommend to everyone I know!

Jana M.

01/12/2021 12:00:00 SA

Emir and Tony came out to our home on a emergency call after hours. We called around 7 pm and they showed up only 1.5 hours later, which was awesome. Given that we're still in the middle of covid, there are always concerns that anyone who comes to the house follows basic protocols (masks, etc). Well, we were very happy to see Emir and Tony show up with masks, gloves, booties ... the whole bit. That was very much appreciated. On top of their prompt response and adherence to covid safety recommendations, these guys were incredibly professional and friendly. It was a real pleasure working with them. They did the job, took care of our issue, stayed to make sure everything was working fine, and even called the next day to follow up! Awesome service, very fair pricing (especially considering we called after hours and they stayed here for several hours to fix our problem), and quality work. We would 200% recommend them to anyone who needs reliable work for an honest price. In fact, we liked them so much that we've decided to work with them on additional plumbing projects we've been thinking about taking care of for a while.

Thanks Hernandez Plumbing! :)

Miriam D.

04/06/2021 12:00:00 SA

Both of my office bathrooms were clogged up all of a sudden! I called Hernandez Plumbing at 9:10AM and by 11:45AM Emir and Jorge were here. They were prompt, clean and friendly. They did a great job. I've used them at my home also and they are very reasonable in cost. Emir knows exactly where to go and gets things flowing ASAP!

Lu S.

10/31/2015

My elderly parents had been struggling with a bathroom faucet that has been dripping and not regulating temperature correctly. Two plumbers later it was still not working, and in the middle of the night water started to run. I looked for plumbers on yelp and found Hernandez. Even though it was Saturday morning, we had a plumber at the house within the hour and the problem fixed within 2 hours. These people are great!!

Joanna J.

06/09/2019 12:00:00 SA

Hernandez Plumbing was professional, punctual, and fixed my plumbing issue relatively quickly. With the amount of time I work, Hernandez Plumbing made it easy to schedule an appointment around my schedule. Thanks Hernandez Plumbing!

Janette B.

5/20/2021

I have no words how to thanks Yovanis from Hernandez Plumbing for the Amazing job he did at my house. He truly went above and beyond to change my tankless water heater. His experience and professionalism is really appreciate it!

Gabriel G.

11/13/2014

I had my Rheem water heater replaced in July 2014, under Rheem warranty. I got a quote over the phone by Rafael Diaz for $XXX for installation. Very nice and professional. But when they arrived, it was $50 more because they said the place where they swap water tanks under warranty charges a $50 fee. This is a fee that they should have known on the phone when I first called as I'm not the first person to have a water tank replaced under warranty from this company of 40 plus years in business... I just said fine, because I needed a new water heater right away and they had so many good reviews on Yelp.

When they installed the new water tank, they did a sloppy job. They were training a new employee, looked like he was 21 years old. He was rushing the installation and dropping the tools on top of my washer and dryer that even the trainer said in Spanish be careful.

They put the water tank on top of some leftover tiles I had because they said the water tanks cannot be touching the ground. But they didn't want to put a draining pan/ stand. Sells for $10 at Home Depot. They also left the cable from the top of the heater loose, and didn't even put new cables.

They were on time, very courteous. So if you need something in an emergency, they will deliver. Just make sure you are there watching and make sure they are not rushing.

Siobhan G.

5/27/2017

Showed up early with two plumbers. They were very efficient and price was fair.

Would use them again.

Javier A.

9/27/2022

Our toilet's pump could not be replaced because the rear of the toilet was installed too close to the wall. Hernandez Plumbing sent Danny and he provided a solution. He removed the toilet from the floor and replaced the pump with a part that can be replaced without removing the toilet if it needs to be changed in the future. Danny was courteous and very helpful. He explained the repair and provided a quote very quickly. I recommend Hernandez Plumbing for all your plumbing needs.

Leonardo N.

12/29/2015

I had an emergency very early in the morning. I called them as I was leaving to work, I am very busy and couldn't wait, they were very understanding and moved around my schedule. Within one hour they were fixing the issue, and after one hour it was fixed. When they finished I was not there to pay, they were able to once again be flexible. I went to the office several hours later to pay. The cost was very fair, I am not familiar with costs but I was satisfied. Thank you for understanding the customer needs. Will recommend you always. Big to Rafa who was the one that help me on the phone

Colby N.

04/12/2014 12:00:00 SA

I highly recommend using Hernandez Plumbing Co. They provide quality service, at a reasonable price, and above all, they are honest and professional, which is something very hard to find in Miami. Thank you!

Seami 1.

06/11/2021 12:00:00 SA

Emir at Hernandez Plumbing is outstanding.
He is profession, kind, fast and tells you exactly what you need or options to consider. I called Hernandez on a Thursday and they fit me in the next day at 4pm. I asked if there were cancellations would it be possible to come earlier. About 1pm they let me know they could be at the house shortly.
Emir showed up, evaluated the job, got the parts and got to work. He was respectful of the home by keeping the work area and house clean, always called me sir and was a pleasure to talk to.
I highly recommend Hernandez Plumbing and ask for Amir. I wished everyone in Miami were this dependable.

C. M.

5/29/2021

Had a leaky sink faucet and quickly able to make an appointment for next day. Yiovany (sp) came out and did a quick diagnostic of the issue and provided me with two options. Chose to replace the faucet since it was 10 yrs old. He was professional, courteous, and quick. Definitely would use their service again!

Sean F.

4/23/2014

Expert plumber! Alex was referred to me by a coworker after not getting desired results calling from the phone book. I had a leaky toilet and all the plumbers wanted to replace rather than use the gasket kit I purchased at Home Depot. Al came over used my gasket kit and REPAIRED my toilet instead of REPLACING. The toilet no longer leaks, he only charged labor. He even called 48 hours afterwards to make sure it still was not leaking. Top notch honest plumber.

Michelle R.

5/26/2020

My Kohler toilet was leaking. When I called for an estimate they asked for a few pictures and quickly sent me a pdf quote. It was easy to open, view and approve from my phone. They immediately offered me the next appointment which was only a couple hours later. Norje was completely professional, efficient and very knowledgeable plumber. Once the job was done someone came to inspect. The invoice was sent to my phone and I was able to pay by credit card online. Their system was very user friendly. Hernandez Plumbing took all the awkwardness out of having a workman in the house. This was such a better experience than the last company that did the job wrong, claimed I needed a new tank and overtly looked around my patio for security cameras while holding small talk. I rarely give reviews but HP definitely deserve a great one!

Ayaniris N.

05/04/2022 12:00:00 SA

We have hired Hernandez plumbing a few times for a couple of properties and they are always easy to work with and reliable. For this last job, we worked closely with Marlon, it was a main sewer line replacement and even though there were many hiccups along the way and it was super stressful, I feel like they came through and did their job above and beyond. I would recommend them if you're in a situation needing experts you can rely on.

Marty V.

7/13/2022

Easy to work with the girls in the office and Danny the plumber was extremely competent and gave me great confidence he would execute the project properly - which he did. Will be my first call for future plumbing needs in Miami, especially dealing with condo rules, insurance, and coordinating with building engineers on shutdown of water lines etc.

Sasha S.

11/17/2020

Let me start by saying that I know these are tough times for all businesses and for everyone in general. Although I'm flexible and open minded, I consider my time valuable and I do not like to feel like I'm being taken advantage of. My overall biggest issues with this company was the lack of professionalism, lack of communication and unreliability. I lost time from work for this and still had nothing completed.
That being said, I had an urgent matter that needed to be looked at and so I sent an SOS and looked in other places for a plumbing company that had great reviews, recommendations, licensing, etc.
The shower handle in one of the bathrooms in my home was not shutting off and handle broke off and was running on hot water. I was able to get a few responses of businesses that would come out and charge anywhere from $150 to $350 for just coming out so I had a friend just shut water off in shower until I was able to get someone in. This was on a Wednesday. So I then just sent another request for quotes out to businesses as a non emergency.
One of the businesses I looked into was this one and after research I reached out for more details on the quote. They had good reviews and ratings, so I decided to work with them. After communicating via email and text, which was timely, I submitted pictures of the faucet and shower valve for quote. After I approved the initial quote we scheduled for a Friday afternoon so I could request time off from work.
The first plumber came and after no more than thirty minutes he just basically said it was going to be a harder job than he expected so that it would need a new quote and they'd need to come back. I asked to add replacement of the shut off valve to the job as well, so the employee said his supervisor would contact me.
On Monday, I received an email with a new quote to which I had a few questions that were answered and then I approved the quote. I then scheduled for Friday afternoon 12:30 - 4:30pm for job completion. So I took the day off from work to be available.
I received a call the day of at 1:00pm that the plumber assigned was running late at another job which taking longer. At almost 2pm I received a call from the plumber that was assigned, stating that he was less than 30 minutes away and would be arriving soon. An hour later, he showed up. After assessing the situation he stated that he'd need to cover all walls with plastics for the dust since the shower tile would need to be cut through and would make a lot of dust and mess. I asked about the replacement of shut off valve to main water line since that was in my quote and he seemed super surprised and said he was going to check in with his supervisor on that. The set up of covering walls took about 15-20 minutes and then he went out to his truck and since it was raining he called me to tell me he was waiting for rain to ease. Half hour later he called again and said that the rain was still coming down too hard and he would like to know if it was possible to come back another day to start the work. I said if it is necessary then sure but the sooner the better and I would prefer that Saturday. He said no problem and so after explaining that I had taken time off from work for this, it needed to be done next day. He stated that he'd return at 9-9:30am. After 10am and no call or anything from the company or the employee I had to make contact with the company. At almost noon I just decided to text the company via text because no one was answering the main phone. After a basic response saying they thought the employee was going to return at 9am, I received no apologies or anything.
It's safe to say I decided to NOT have this company complete the job for me. To make the matter worse for me, there was damage to my bathroom walls and ceiling due to the tape he used to put up plastic.
Several days have gone by and I've received no type of communication from the company with any explanation, apology, excuse or anything.

Della H.

4/25/2022

Wow! We have tried many plumbers in Miami and this was BY FAR the best experience. I called this morning for assistance with a clogged sink drain and some other issues. A very friendly and helpful woman answered the call and helped schedule an appointment for the next day. She then followed up a few hours later with an update that they had a last-minute opening for today. The plumber, Danny, called to say that that he would be at our home in an hour. He arrived an hour later.. on the dot, and promptly addressed every issue. He was extremely helpful, efficient, and professional, and made sure to provide a clear explanation of his work. Thank you Danny for your amazing service! We will be calling Hernandez Plumbing for all of our plumbing needs in the future.

Tomasz A.

10/21/2016

Great service! I had a leak called them and they took care of everything very quickly. I will definitely use them again.

Mari C.

3/29/2022

Daniel was GREAT! I cannot say that enough!!! Super polite, clean, and very nice and knowledgeable. He got the job done correct in a timely manner and most importantly to me when he said he was going to do it. Which is rare to find in Miami esp for a Plummer. I will be using them in the future and request Daniel for sure.

Ed O.

01/05/2018 12:00:00 SA

Called for an estimate to connect sewer line, guy answered gave me some run around that I had to get the permits etc, told him I had that then he placed me on hold and never came back, called him three times back and never bothered to pick up the phone, very professional

Mark A.

1/17/2023

Hernandez Plumbing recently resolved several plumbing issues at my house. Danny, the technician, was amazing as worked to resolve a difficult situation to replace a shower faucet fixture that was no longer in supply. He was diligent in getting the job done right and in a timely fashion. He answered all my other question regarding potential plumbing issue with patience and dedicated service. I highly recommend Danny and Hernandez Plumbing.

Jerome K.

01/08/2023 12:00:00 SA

They responded to my request promptly and was able to sent 2 guys over the next day. They were on time and very professional but expensive .

Roy P.

12/19/2017

Called Hernandez Plumbing after my wife left the toilet running. They were at my house in 2 hours! They fixed the problem and cleaned after themselves in less than 30 minutes. Most professional plumbing service I have ever dealt with. Ask for Ralph. You won't be disappointed!

Grant W.

3/25/2021

Hernandez came and did a great job. Punctual and efficient. Installed hose bib on my terrace, dishwasher, and faucet. Quick and easy! Thanks guy.

Star B.

1/29/2021

Emir was very helpful. He fixed the toilet and went in detail to explain the process of what was done. It's good work and fast. They wore a mask the whole time too

Celso P.

11/29/2022

Great service. Called on a Monday morning for a broken pipe outside my home. They initially told me early afternoon was the first appointment, but came even faster than expected. Danny Navarro was our technician. He was excellent. Knowledgeable, quick, and professional. Danny had to come back after the initial fix to flush the shower line, and did so first thing the following day. Highly recommend.

Rachel S.

4/13/2022

Very quick getting back to me and getting me scheduled in for the next day. Samir came out to check my toilet that was running. Explained to me what the problem was and what needed to be fixed. He was very professional and did a great job. Highly recommend Hernandez Plumbing and Zamir!

Silvia M.

4/28/2022

Punctual, friendly, and most importantly, very competent. Daniel was able to replace an old rusty faucet I could not have removed myself. When he needed some extra parts his colleague came over quickly to help. Service was not cheap but worth it given the difficulty of the project. Highly recommended.

Jay J.

3/19/2021

Fantastic Job, Emir is a great guy. Took all the Covid measures and solve the problem ASAP. The previous company quit and didn't complete the job. Emir came and solve the problem. Thanks!

Dorothy D.

03/05/2021 12:00:00 SA

It began one evening when the kitchen sink decided it didn't want to work anymore. After going through some other options I tried calling Hernandez Plumbing after 11pm that same night. I gave up when the call went to voice mail. First thing the next morning Enrique returned the call anyway even though I had hung up before leaving a message. My husband explained the issue and immediately Enrique texted to request pictures. We sent the pictures and within a few minutes had a quote. After accepting the quote we were able to schedule an appointment for the same day. Giovanni and Jorge were professional, efficient and wore masks the entire time. They also were very meticulous about cleaning up and removing all the old parts other debris. The final price matched the quote to the penny. I can't say enough compliments for the way we were taken care of by this company. We were grateful they were able to get the job done the same day we spoke to them. Their customer service is outstanding. I would not hesitate to use them again and would highly recommend them. If I could give 10 stars instead of 5 I would.

Doug R.

8/20/2014

I found Hernandez Plumbing on Yelp and noted that for but one exception they were consistently rates as 5 star. I had a rather straight forward problem with a leaking toilet. Although I was told that they may not be able to get to me for 72 hours they called back and confirmed an appointment for the following day. The son of the owner showed up with an assistant and repaired to leak in short order with no mess. I was charged a minimum fee of $150 that I thought was relatively inexpensive given my past experienced with other more well known plumbers in the south Dade area. This a third generation family business that's been around since '72. You should give them a try and see if your experience is as positive as mine.

Carlos L.

7/23/2016

Finding a good and reliable plumber in South Florida is not easy, so I do feel fortunate that my web searches led me to calling Hernandez Plumbing. Since that first call to them back in April for a malfunctioning and leaky bathtub faucet valve, my mom also had an issue come up earlier this month when her water heater sprung a leak. On both occasions, the folks at Hernandez Plumbing took care of the matter promptly and professionally. Their workers were always polite, professional, and on time. The bathtub valve and fixtures were replaced and installed within a few days, and the water heater was replaced within one day with a top quality product (Rheem), and at a competitive price. I could not be happier with the service that Hernandez Plumbing provided to us.

Mary W.

11/22/2021

I had the pleasure of dealing with Ariel at Hernandez Plumbing. He was professional and did an amazing job of explaining and ultimately fixing the issue. I know this is not an isolated instance as he has done another job for my family and that was an amazing experience as well.

I was so impressed, I asked for him personally and would do it again, if I was in need of plumbing services.

Hernandez Plumbing as a whole is a breath of fresh air. It I all too often that you get taken to the cleaners by a plumber because you only call when there is an emergency so you are at their mercy. I can honestly say that I did not experience that with this company. Their pricing was fair and their response time was fantastic.

If you are ever in need a great, honest plumber, look no further. This is the company you need.

Heidi L.

8/27/2021

These guys are my heroes! I can't thank you enough, Marlon, & Hernandez plumbing. This is the second time they've helped me with a plumbing issue, and as always they go above and beyond. They were able to do a major job (de-clog/replace pipe) on very short notice, an issue that 2 other companies before them were not able to identify. They were extremely thorough and checked everything, leaving no question what the problem was. Marlon was absolutely amazing and explained everything in such clear detail. He truly knew what he was doing, and his calming presence put me at ease as I was initially a bit panicked about the whole thing. He reassured me that everything would be taken care of, and of course it was. I always feel such peace of mind when they're taking care of things, I wish every repair company was like that! Thank you guys not just for what you do, but for who you are..excellence, quality, honesty, integrity. You put people first and it shows! Thank you for being a company I can trust during a time of need..so incredibly grateful to all of you!

Elka P.

3/24/2016

A bit pricey but excellent service, got me out of a jam in a couple of hours on a weekend. Highly recommend going for their excellent service.

Alex R.

1/27/2016

I came home last night to my yard flooded. The pipe leading from my water meter to my home cracked and I needed immediate assistance. I reached out to the big, statewide 24 hour immediate service names, and I was met with excuse after excuse. I decided to do my own research and I found Ralph and his company. My yard was flooded, it was raining, it was short notice, and he didn't even hesitate to tell me he would give me immediate assistance. Sure enough, his guys arrived within the hour, immediately found the problem, and fixed it within 90 minutes. They provided me with constant updates, advice, and went above and beyond what they needed to do. I was beyond impressed. The pricing was fair. Ralph provided me with an estimate and held true to that figure. So many companies try and squeeze every penny out of you, it was refreshing to be met with honesty and integrity. I would recommend this company to anyone, and I made my feelings immediately known to Ralph.

Samantha J.

5/20/2020

My renter reported the toilet in his apartment had cracked. My experience with Hernandez Plumbing was pretty painless. Punctual and efficient. The price was fair considering that plumbing isn't cheap. Good communication

Anasha K.

4/26/2022

Reached out to Hernandez Plumbing via Yelp to unclog a bathroom sink. They responded within 20 minutes. I received a phone call advising a time frame within a few hours and a photo via text of the service provider, Zamir. Zamir called 30 minutes before arrival to advise he was on the way. He arrived right on time. Zamir was professional and explained the process prior to starting. It was definitely worth the price once I saw what was removed from the drain - gross! Once done, the office called to confirm that all went well. My experience with Hernandez Plumbing was excellent! Thank you Zamir!

Juliana O.

02/10/2022 12:00:00 SA

Ariel was great! The response time and punctuality was excellent. Ariel was punctual, professional, knowledgeable and overall, the level of service was 10/10

Angelica F.

11/17/2014

We were in need of a licensed plumber to do basic updating of traps underneath our two master bathroom sinks (for insurance purposes) and they were able to affordably and quickly accommodate the repair work. The before and after pictures were night and day, and while we would've done the repair work ourselves, in the middle of the repair one of the pipes were so rusted that it came apart... good thing they were there to fix it!

While the plumber was there, I took advantage and pretty much asked every plumbing question I had; including why our washer wouldn't do hot water. He quickly solved that mystery for us too.

Chantell S.

2/17/2021

Emir and Jorge did a great job today replacing our water heater. They wore masks, explained their work and were very courteous. Took the initiative to reinforce the platform below the water heater to ensure that it would hold the weight. Left the area clean and sent an electrician to perform a necessary repair. Overall great experience.

David K.

06/01/2022 12:00:00 SA

Hired them to do a re-pipe job and I totally regret that decision. Too many issues to list here but the gist is they didn't finish the job I paid them to do, charged way too much, and had awful communication.

Paula M.

10/14/2020

Professional, reliable and quick . Yosvanis Cruz the plumber that came to asses and fix a drainage problem was knowledgeable, friendly and answered all my questions , he also cleaned after job was done . Was wearing a mask and gloves the entire time for those who have concerns with Covid . I would definitely recommend them , they also worked with me on the price . 100 percent recommend if you have plumbing issues .

Annette F.

9/19/2017

Thank you Yelp. Thank you Hernandez Plumbing. My washing machine backed up just after we recovered from the Hurricane. Junior and his coworker were at my door 2 hours before the appointed time. They took charge, flushed and plunged. We were both challenged with language - I speak English, he speaks Spanish, we both spoke some of each. So he phoned the office who clearly and kindly explained what they did and what they diagnosed.

Like others on Yelp, I highly recommend them and will call them again. Thank you very much

Joel V.

03/09/2021 12:00:00 SA

Emir and Jorge were awesome! They helped me when my water heater was having problems. They came over ASAP, did the job quick and easy, and cleaned up afterwards. I also appreciate how informative they were and really friendly. They also made sure to stick to covid protocols by wearing their masks at all times and making sure everything was clean when they left. I would definitely recommend Hernandez Plumbing 100%, and if you can ask for Emir and Jorge they're the best!

Barbara V.

10/19/2020

We've used Hernandez Plumbing a few times already and they never dissappoint. They are quick to provide estimates, their prices tend to come out a bit cheaper than the competition and their techs are great too! Rare to find a company like this in Miami and I never provide reviews except when it comes to them.

Gil S.

1/28/2022

Daniel Navarro great communication. Called me with issues and I was not surprised needed a new tankless water heater. The price was ok and Daniel stated is the best. What surprised he arrived early and did it the same day and I was think one or two days no hot water but no. I was not home my roommate was communicate by phone to me. I will use them again.

Vivian P.

03/12/2019 12:00:00 SA

1st time using Hernandez Plumbing after checking out their reviews. We needed service for clogged bathroom and kitchen drain lines. The tech came with in 2 hours as promised. They got up on the roof to diagnose the problem, they realized that the septic tank was full, which we had emptied less than a year ago. They told us that they needed the tank empty in order to inspect the lines. We called our septic tank service company, they emptied the tank, the technicians from Hernandez Plumbing came back to check the lines and informed us that the main issue is with the drain system. I was very impressed with their proffesional and prompt service. I will definately call them again whenever we need plumbing service.

Laura D.

9/28/2022

We had a pipe that was broken during a remodel. We called them and they were here within an hour. Very professional service. They let you track the plumber and send you a picture so you know when they are coming and who is coming. No guessing or waiting for hours. Once they give you a quote, you approve it so there is no guessing on what you owe either. Our technician was fast and very knowledgeable -we had a tricky issue and he suggested a creative solution we had not thought of. We will definitely call them again.

David C.

01/04/2021 12:00:00 SA

I had a water leak today from a pipe that got bent from one of my coworkers. Call Hernandez plumbing again sent a picture explain to them the issue and also sent them pictures via text. They sent me a quote via email within minutes excepted the quote and had service within a half hour. Thank you Emir and his co worker for fixing the issue. #Hernandezplumbing#1

Ignace E.

05/06/2021 12:00:00 SA

Emir arrived promptly to find and stop a major leak. He resolved the problem and was very professional. He went above and beyond stopping the leak. He used his own hose to bypass the damaged pipe to provide water to the affected bathroom. He was outstanding.

Obee O.

06/08/2021 12:00:00 SA

This is the second time I've used this company, the only difference is that this time, it was a monster of a job. I can't thank Marlon and his team for providing constant communication and nothing but hard work for what seemed to be an impossible job. I would use them again and again. Top quality.

Julio C.

4/29/2020

Great plumbers, fast service, courteous and honest people. I called in for a service call and spoke with Sir Mr Marlon, very courteous young man. We scheduled the service for that same afternoon as my only toilet was not working. They came on time and fixed it right away.

Maggie S.

6/15/2022

I would like to thank Marlon and his team for the excellent job they did at my home with the cast iron piping needed to be replaced and a headache worth of other plumbing issues in our 100 year old home. They were diligent from the moment I called, through the the diagnostic and to the very end of the job and went above and beyond throughout the project. They worked day in and out in the scorching sun and dug through coral to install new plumbing system which was not an easy thing to do and showed up day in and out to get the job done with amazing attitude and great customer service. I am very pleased with the excellent work and recommend their services to anyone looking for trustworthy, knowledgeable and hard working Plummer. They have also worked on our bathroom remodel and I am very pleased with the attention to detail, communication, and dedication to the project. The bathroom looks excellent!

Erin G.

3/18/2022

Daniel is a god send!!!! We just moved into a new house that has had a ton of plumbing issues! Daniel was so patient with us, we must of called him every day with a new issue. He is so responsive, very easy to work with, and incredibly knowledgeable! Helps me greatly as I know nothing about plumbing. Thank you so much for everything! 10/10 recommend Hernandez plumbing & Daniel!!

Aralys C.

02/04/2022 12:00:00 SA

Alex you are mistaken. There were not several companies working on my plumbing. There was only one. You attempted to steal nearly $30,000 from me for just laying pipe. I can post your proposal if need be. That's a rip off. There are reviews of your company by others attesting to your exorbitant pricing attempts. Plumbing is not rocket science.

Beatriz A.

10/14/2018

I've used Hernandez Plumbing three times in the past year for different plumbing issues I've had. They have always been professional, punctual and have done a great job. Their prices are reasonable and they always get back to me quickly to answer all my questions. I will recommend them to everyone I know.

Maria P.

7/16/2021

Great service from the moment you call in. Emir did an amazing job replacing our wireless tank heater- we finally have hot water
Highly recommend Hernandez Plumbing and Emir

Sameer S.

10/07/2022 12:00:00 SA

Got my water heater replaced. Arieo did a fantastic job in explaining about tankless and tank water heater options. Got the job done same day and I highly recommend their service.

Jessica K.

10/22/2016

I used this service based on Yelp reviews. Mr. Hernandez answered my call after business hours and let me know he could send someone on the same day (for an extra $100) or I could have someone the next day. I opted for the following day. Unfortunately, his plumber couldn't make it the following day but Mr. Hernandez did follow up to let me know he could come first thing the next day. The plumber arrived at my home without calling in advance however I work nearby and let him in. He was very nice and professional.

Less than 24 hours later, the clog was back. I text Mr. Hernandez to let him know and he came back out himself to make sure the situation was handled, no charge.

It is clear to me that he values the relationships he establishes with clients and I will be certain to call, should I need help again.

Cam V.

5/25/2022

Our kitchen floor was flooding, and we had no idea why and where the water was coming from. Hernandez plumbing sent Yovani out, and he was very thorough. He took his time to diagnose the issue and refer us to a specialist. This company is honest and reliable. I would absolutely recommend them for any of your plumbing needs.

Melissa W.

08/07/2023 12:00:00 SA

I needed to have a new water heater installed; the old one began leaking and caused the beginnings of mold growth on the wall behind it. Hernandez Plumbing saved the day. together with Total Care Restoration, they assessed the situation and gave me an estimate. Based on the presence of mold and dampness, Total Care brought in air scrubbers and fans to dry out the area. The new water heater was installed and am very pleased with the work done. Very professional, thorough, pleasant service. Highly recommend!

Linda K.

07/12/2016 12:00:00 SA

I just bought a new house and found out very quickly that it needed a new tankless water heater. One call to Ralph at Hernandez Plumbing and I was all set with a new tankless and all the hot water of my dreams within 12 hours of my first call. Very courteous and great at explaining options, and cleaned up afterwards. Definitely recommend!

Cat Kitty R.

3/27/2021

Emir and Jorge were great. They were prompt, clean and friendly. They did a great job.

Jardine B.

2/24/2020

I would like to commend this company especially their plumber Julio Prieto for having resolved our leak problem. He was very patient and not afraid to do the hard work, nor go the extra mile just to make sure that there is minimal damage done to our bathroom while attempting to resolve the issue. Julio is not only skillful but also very considerate. He is very friendly, helpful and kept me informed with everything that is going on and even took time to educate and give us helpful advices. Julio has been godsent. I would also like to express my appreciation to Enrique, the dispatcher who has been very patient with me from beginning to end and made sure my questions were answered and that I was able to get help I needed. This company has the best people working for them. Two thumbs up.

Janelle V.

07/05/2015 12:00:00 SA

Very friendly service! Woke up in the morning with water coming from my kitchen. I called them after reading the great yelp reviews. Thank god, They were able to come out the same day and fix the supply line that broke. Will use them again if I have any plumbing problem.

Jonathan S.

4/19/2017

Our business needed a leak inspection so we called a few plumbers and decided to go with Hernandez Plumbing because of their responsiveness and fair price quoted. Ralph came to inspect our property and did something unheard of: he charged us less than the price quoted because the job required less time than anticipated! Ralph was so nice and it's very clear that Hernandez Plumbing prioritizes customer loyalty and honesty. I will definitely be working with them on all our future plumbing issues and highly recommend them to others!

Magnus J.

5/29/2014

What can I say, most probably the best plumbing company...ever! Super efficient, great value and very professional! I work with Commercial and Residential Real Estate and come across all types of vendors and contractors on daily basis and have done over many years. These guys are by far one of the best I have dealt with. I had to have a water heater replaced as it was beginning to burst and was rusting up. Not only did they ensure they had all the information prior to showing up but they kept to their quote even though the job ended up up being more of a chore then initially expected. They found a pinched and corroded pipe that could have created a disaster with the heater blowing up with the added pressure. Again, they communicated the problem and showed me the evidence of the issue and only charged me for the price of the copper. I could not recommend these guys enough! No job is too small or too big. They have earned my confidence and other service companies should learn from their professionalism. To Ralph and Alex: You deserve all the praise. Keep up the good work!

Alberto C.

4/29/2020

One of our clients had a main line stoppage which turned out to be a cracked main line. Hernandez Plumbing was out at the property within an hour, investigating and documenting everything.

All work was done timely, professionally, and at a minimum disruption to residents. Very satisfied.

Alberto C.

Carlos X.

06/10/2021 12:00:00 SA

Emir was great today, he was clean, professional effective and efficient in solving my water heater dilema. He came in and was able to get it done. The supervisor Tony also came to check in on my satisfaction, all around excellent experience!

Thomas A.

9/23/2021

Elias and Tony were amazing!! very prompt response time, came out that day to inspect and was back the next day to fully repair. Both were very professional and price was very fair. Would absolutely recommend them to anyone!

Jeremy M.

1/18/2021

Emir came to my commercial kitchen to replace our water heater. He was right on time, had his mask on, and practiced social distancing throughout the process. He did a great job with the replacement, and went above and beyond to clean the area well before he left. Great service

Erin M.

12/27/2021

Christmas Day my toilet decided it wanted to crack the tank in the middle of the night. So my house ended up needing a new toilet. They were able to come out and install the new toilet on Monday. They did a wonderful job putting it in and keeping the area clean

James B.

08/04/2022 12:00:00 SA

Friendly, reasonable, prompt and professional.

Our experience is one that I will definitely recommend other to use their services

Carlos C.

4/26/2021

I've been a customer for many years, they always send me someone right away every time I call them and find the problem in minutes and they always do an excellent job specially Emir, he is so professional.

Isabela L.

1/28/2021

I had a metal measuring spoon stuck in my garbage disposal and I couldn't get it out. My sink wouldn't drain and the garbage disposal wasn't working. I request a quote from Hernandez Plumbing and they were hands down the most affordable in Miami. Emir called me before arriving to ask me a few questions and to confirm time and place. Once Emir arrived, he laid out plastic bags and put on shoe coverings in order to keep things tidy in my kitchen, which I greatly appreciated. Emir was able to remove the piece of metal that had been lodged in my garbage disposal and fixed the issue right away. I am blown away by the excellent service that this company was able to provide the SAME day I requested it. They were a huge help and I recommend them to anyone in the area.

Gannett J.

4/18/2020

My toilets wouldn't flush on a Saturday Morning. Julio was here within 1.5 hours. He snaked the pipes and fixed all the problems. So thankful he was quick and available and did a great job

Robyn S.

3/14/2020

I called on a Friday afternoon and was reassured service would be out by the end of the day. The turn around time was perfect and reps in house and actual service call were so professional. Will use them again! Thank you.

John C.

07/01/2022 12:00:00 SA

3rd time using this company and let me tell you they always redefine the term customer service. Daniel was prompt, very professional and just a very down-to-earth tech. Had to replace a toilet, gave me a great price and did a phenomenal job. I highly recommended this company for all your plumbing needs!

Breanna R.

12/17/2020

Went above and beyond to address our urgent situation with mold. They were so helpful, knowledgeable and understanding - truly a well rounded business with incredible employees. We worked with Kevin and he made us feel completely at ease while going through very stressful circumstances. English and Spanish friendly and they had very reasonable pricing for the work that had to be done. Would recommend them any day

Kim M.

6/20/2014

I can't say enough about what a pleasure it was to work with this company. They were able to come and fix my problem the same day I called and were in and out in 15 minutes! Truly professional and I highly recommend them. You won't regret calling Hernandez Plumbing!

Darlene E.

4/19/2023

Hernandez Plumbing is an excellent company. I was responsible for my aunt's house for 4 years in Miami. With it being 50+ years old, the plumbing of the house was old and had serious problems. From the septic tank backing up to the kitchen, to blockages within the pipes, Hernandez Plumbing was there for me. They fixed the problems and worked on preventing future issues. When my plumbing issues started I Googled the best plumbers in Miami and Hernandez Plumbing was at the top. It's a choice I am so grateful to this day. They continue to service my family home in Miami.

Diana A.

7/22/2014

A+++ service: knowledgeable, quick and courteous. I live in NYC and called them yesterday afternoon about a leak coming from my Miami condo and the issue was resolved by today. Great communication and incredible professionalism. Ask for Ralph or Alex. I couldn't have made a better choice.

Joe M.

3/25/2017

If i had to recommend a plumbing service it would be these guys. They helped me with an emergency plumbing issue on a Saturday. The team was well equipped to get the job done in a timely manner. Many thanks to Ralph, Alex and the rest of the guys for really pulling through for us.

Alicia P.

6/18/2015

Hernandez Plumbing has been extremely professional, timely and skilled in the manner that they do business. I've used them with a couple of jobs around my house and every time, they have resolved the issues seamlessly and at a reasonable price. You can trust that they won't do sloppy work as their Managment team are certified Master plumbers and review everything that is being done. You will be in good hands!!

Jessica M.

9/26/2017

I found Hernandez Plumbing through Yelp because of their exceptional reviews and they did not disappoint. Rafael and his son Alex are extremely reliable and have quick appointments. I had an issue with water damage in my bathrooms and both they and the remediation company they recommended (Total Care Restoration) worked quickly to fix my problem. I have since called both of them for other jobs around my house such as leak detection and they are always fast and professional. I'll continue to use them as my go to plumbers.

Lincoln B.

12/31/2020

Here we were, morning of Christmas Eve and our kitchen sink began over floating. Hernández Plumbing answered immediately and came Love You Too within a few hours. It took the plumber a couple hours to unclog the kitchen sink.the plumber left but the kitchen sink backed up the following day, CHRISTMAS. I called Hernandez Plumbing and they were going to come out that day but we didn't want to ruin the plumbers X-Más. He came the following day and snaked the main pipe, which ultimately corrected the clog. Will definitely recommend and use again in the future.

J P.

10/05/2022 12:00:00 SA

We had 3 Grohe valves to install, 1 for the tub and one for the shower plus the temperature control valve. The job was very challenging and Gyorgy Balazs was very professional and had the patience to do the job right. I recommend him and Hernandez Plumbing wholeheartedly, you won't go wrong!

N P.

07/01/2023 12:00:00 SA

Saved hundreds by calling them instead of using the big box stores. Showed up in time , work estimate was well explained . Job done quickly. They cleaned up the boxes and hauled away the old water heater. Highly recommended

Michael P.

3/26/2021

Hernandez Plumbing did a great job. The plumber by the name of Nelson was very meticulous professional and knowledgeable in what he was doing. A three hour job was able to be done in two hours. After job is complete Nelson clean the area and left the scene like if nothing ever happened. I strongly recommend this plumbing company

Harry C.

9/16/2022

Found company on Yelp, came the next day and gave me excellent service. Zamir, the technician, was on time and very respectful. He installed a whole house water filter and we are very happy.

Nicole H.

09/12/2022 12:00:00 SA

Called twice on Friday and was told both times a plumber would be calling me to schedule an appointment and no one ever called me. Wasted a whole day waiting for them for nothing.

Cheryl C.

11/02/2015 12:00:00 SA

Excellent service and great to work with. Our new go-to plumber, definitely!

Brian M.

7/27/2021

The experience started out a little difficult because the communication with the dispatcher wasn't great trying to get estimates and coordinate someone to get the work done but once the coordination was completed, everything else was fantastic. The plumbers did a great job and the price was reasonable. The staff members I spoke to that helped finish off the job and resolve some minor billing issues on their end were super friendly and helpful.

I'll definitely contact them again for any plumbing work. It was practically impossible to find a reliable plumber in Miami but Hernandez came through! Thanks!

Jessica R.

01/02/2021 12:00:00 SA

As always, great service and very profesional. Our plumber, Emir, was very helpful in getting our emergency plumbing issue resolved in a timely manner. Wore his mask and shoe covers at all times and cleaned up after completing his job.

Rebecca G.

12/06/2022 12:00:00 SA

Called them this morning and a technician (Zamir) was at my home within 4 hours and the job completed in an hour! He was professional, quick and thorough. Will definitely be using you guys again and recommending you!

Vanessa F.

3/27/2021

I recently had a plumbing issue at my apartment and I reached out to Hernandez plumbing and they were able to send a supervisor to give us a free quote. Tony came that same day and he was great. He was very nice and was very straightforward and honest with that we needed. That afternoon we received the quote via email and I approved it right away. The next morning I was advised that someone would come around 11am. Emir and a George showed up on time and did great work! We were very happy with the work and their attentiveness. Since we live in an apartment we really needed to get the issue resolved before the weekend otherwise we would have to wait until Monday. I definitely recommend to use them and I for sure will keep their contact for any future needs.

David Z.

8/23/2023

Awesome. Ariel is terrific. Everyone was great, in all roles, sales to customer service to their skills with plumbing repair. I'll definitely call them for anything in the future.

Sam R.

07/04/2017 12:00:00 SA

Worked with Jeff on installing a new water heater.
Jeff purchased the water heater that I wanted and had it installed with no issues.
Very happy with the service.
Would recommend.

Diego I.

5/24/2022

Asked for a tech to come find a small leak. He found it in minutes and knew everything needed to be done to do it once and to do it right. Great work and great pricing.

Paula B.

04/08/2022 12:00:00 SA

Toilet tank cracked and Hernandez Plumbing came out next day and replaced the toilet. Good service, easy to communicate and very nice and professional technician. Will recommend!

Lady K.

12/09/2022 12:00:00 SA

When you need a plumber there are hundreds to choose from but we were happy to get Daniel to repair our toliet valve! He was knowledgeable and I could tell very experienced with his knowledge. He treated us with respect and that meant so much! Do not hesitate to book his services! Also I liked that the company sends a photo and GPS tracking for appointments.

Carla L.

4/17/2015

We had a large plumbing job in my house to replace of all our polybutylene piping and I am so glad I choosed Hernandez Plumbing!! I had several plumbing companies go to my house to give me an estimate and all seemed confused as to what they had to do but when Alex Hernandez went to my house he showed me confidence that they can get the job done. They were extremely professional and did a great job. Always ontime and following up through the entire project. Mr. Hernandez father was always involved and on too of the crew which were all very good and professional. This company can handle every plumming job and best price in town!!

Jennifer A.

10/05/2015 12:00:00 SA

Great company! I called and they came within an hour - WOW. I am very impressed. Alex and Jordan provided professional and polite service. I highly recommend and will continue to use them for future plumbing services.

Jamar M.

06/01/2023 12:00:00 SA

Hernandez plumbing is a realizable company to use. They responded fairly fast to service request and found the solution to my plumbing issues. I have used their company several times so far. In my opinion they are an honest company and are competitively priced.

I always request for Zamir to come out to give me a quote and get the job done quick and efficient.

Eduardo M.

3/13/2014

I was having some issues with noise from some pipes, and also a malfunctioning garbage disposal, so I wanted to have someone to come to get these issues checked. I called in the morning. Rafael took my call and before noon he was at my apartment. He helped me with both, but as opposed to other contractors that I have dealt with in the past, he was very honest and told me that I didn't need to replace anything, or spend a ridiculous amount of money just to find out at the end that it was not necessary. He troubleshoot the issue and left. Problem solved! Easy and painless. Great service and will certainly call them again next time I have an issue.

Prachi P.

04/08/2021 12:00:00 SA

Emir was great - called to give us a time estimate and got the work done quickly and efficiently! He was courteous and professional. Recommend

Kristine S.

10/15/2020

Hernandez Plumbing has helped me with various plumbing issues/projects and each time they are prompt, realizable and knowledgeable. I highly recommend this company!

Lady V.

12/20/2018

What an awesome job this company did for us.. Early this afternoon water was spewing everywhere from my guest bathroom and into our rooms. Hubby immediately turned off the main water line and we literally didn't know who to call... Pulled out my phone and signed onto YELP!!! And WALA Hernandez Plumbing popped up in our area. Within two and half hours Ivan camed to the rescue and Within 45mins he fixed the problem. One of the PVC pipe broke adjacent to the tiolet.

So happy with the worked performed and the resonable price charged for the job.. Totally appreciate Hernandez Co. and Thank God they sent Ivan and he save the day for us.. Thank you YELP !DEFINITELY RECOMMEND ESPECIALLY ON EMERGENIES!!

Elena R.

10/14/2018

Fast, professional and accurate. They detected and repaired the underground leaking right away. Reasonable price.

Jennifer L.

05/10/2019 12:00:00 SA

Let me start off this review with saying that I have used many contractors in my lifetime. Of all the contractor types, plumbing, in my opinion, is one of the most difficult to assess. When you have a plumbing issue, it's usually an emergency, and in an emergency, people are desperate. This creates a supply of people who claim to be plumbers but who in reality, know very little about true plumbing, and sadly, are just taking advantage of people who don't know any better.
After dealing with a sewage backup, we knew finding a good plumber was essential. Luckily, we were referred to Hernandez Plumbing by a friend, and have been very happy with their service thus far. They stepped in quickly to respond, schedule service, and stop the issue. On top of that, they also helped to identify the true root of the problem, which to me, is often what other plumbers fail to do.
Marlon and Gustavo are courteous, professional, and excellent to deal with. They show up when they say they will, and have all the right equipment and knowledge that good plumbers should have.
Shortly after our sewage issue, we had to deal with another plumbing issue at our office. We called Hernandez Plumbing again, and similar to our first experience, they took care of the problem in a fair and professional manner.
I always felt that their pricing was very fair, and that they were honest and upfront with their work, something that I don't often say about contractors.

Highly recommended, based on the work they performed for me, and I will be using their services going forward. I will also be recommending their service to everyone I know, in the hopes that good people and good businesses get the recognition and work that they deserve.

Mercedes C.

05/10/2021 12:00:00 SA

Damage done. No need to alleviate the situation at this point. It's harder to regain a lost customer than to find a new one. Good luck.

Mabel B.

05/04/2021 12:00:00 SA

Courteous but messed up job time and place. Set for 10:00 am with a reminder and then 30 min before 8:30 am another reminder for 8:30 am which made me rush to the place Then the plumber started conferencing with his supervisor and I got the feeling they thought I was lying to them. I needed a report that there was no leak in a multifamily I rent out after the Miami Water Company asked for one in order to adjust a high bill. First they told me it was $275 and I agreed. The meter showed no leaks. They had me bother two tenants to inspect their units. I opened the vacant one and because the toilet was old and not in use the plumber told me there could have been a leak. In fact my handyman checks water meters on my properties regularly and there was never a leak. The Water Company just wanted to verify there was not a leak NOW. What really bothered me was the attitude that I was pulling a fast one on them or the Water Company. I own properties in Mismi since 1978 and have always complied with the law. in the end I paid their 50 dollars for their visit and mainly for wasting my time.

Jacques R.

07/12/2019 12:00:00 SA

For some unfortunate reasons, they didn't come on the day of the appointment. After I complained, they came and gave me a very good discount to compensate for their earlier scheduling mistake . They removed my existing lavatory sink, installed my new cabinet, unclogged the lavatory sink, reset the cabinet, replaced the lavatory sink and ptrap. The fact that 2 people did this work instead of 1, helped in finishing faster.

Joe M.

6/19/2014

I called Hernandez Plumbing once again to take a look at a problem in my kitchen. The fix was simple enough that they refused to charge me for the service. Again, incredibly nice people and highly recommend them to everyone I know.

Gabriela D.

3/25/2022

I was able to get fast and excellent service for a good price from Ariel. He fixed the leak from the three toilets and now my water bill will be a lot cheaper.

Dan M.

03/10/2014 12:00:00 SA

These guys came on time (early even), did the job quickly, tested to make sure everything was right, and explained everything they were doing. Oh, and the price was quoted before they came and was reasonable. I would definitely use them again and recommend them as well.

Casey L.

02/04/2017 12:00:00 SA

Lil pricey. Needed a water line run from underneath the sink to the back of the fridge. Technician was here for a half hour. Only part used was a 10 ft. copper water line (maybe a $20 part?). Yes the job was done well. Total cost: $300. Called the owner to check on the price. He says they don't charge by the hour, they charge by the job. Wish I would have known how easy this job is to DIY. Maybe this is just the going rate in Miami, but I'm doubtful. Or maybe they are more reasonably priced for other plumbing jobs. Who knows. Whatever.

Lauren W.

3/14/2014

Needed a new water heater. Came same day, didn't overcharge. Great service, very experienced. Will definitely use them again.

Bella A.

2/13/2017

At 9 AM everything was backing up into the tub (I'll spare you the details) and our usual plumber was unable to stop by till tomorrow.

I called Hernandez plumbing at 11:10 AM and they informed me the gentleman that would be assisting us was in Hialeah but would stop by as soon as possible. At 1pm they called me with an update and by 2/2:30pm he was already here at my door in the country walk area.

Throughout the years I've been very disappointed with the lack of professionalism from handymen/plumbers but I'm very happy with the service received today. Initially I was skeptical about hiring someone solely based off yelp reviews and not through personal recommendation but glad I did!

Erica L.

05/07/2021 12:00:00 SA

Great service! We had an urgent plumbing issue on a Friday afternoon and Hernandez Plumbing was able to get someone to us within an hour.
Emir was punctual, professional, and courteous. While I hope we don't need a plumber any time soon, if we do we will be calling Hernandez Plumbing and requesting Emir.

Cara S.

03/11/2017 12:00:00 SA

Visiting my mother's condo in Key Biscayne for a short weekend getaway (from MD) and called Sat morning (after reading these reviews here) when we realized our tankless water heater wasn't working Fri evening (and the Key Biscayne plumber hadn't called back). Spoke to Ralph around 9:30am Sat to see if there was any way he could help us. Very friendly and easygoing, he told me he had a packed day already, but asked me a few questions patiently, asked me to test the breaker, and immediately identified the water heater type and the problem- it needed to be replaced. He happened to be headed to a plumbing store as we spoke. He found the unit ($50 more than his direct order but called first to check this was ok to purchase for us) and then happened to be heading to Key Biscayne for another quick customer check-in that morning.so from phoning him at 9:30am, we were able to go to breakfast, meet him at 11am at our place (where he was waiting for us) got in with his assistant and got the job done in under 45 min., and more than reasonably priced to boot (for a fast turnaround Saturday job). I lived in Miami/Coral Gables for 12 years (1996-2009) and never have I had this kind of easy, professional, personable, fast and efficient experience with a plumber. Highly recommend, no question!

Ryan P.

01/06/2018 12:00:00 SA

Had a pipe leaking in the kitchen. Called multiple companies and they tried to sell me Work I didn't need. Hernandez Plumbing came over and fixed my issue and were able to fix the problem at a fraction of the price other companies quoted me. They were punctual, professional, and honest! I highly recommend them if you have any plumbing issues. Ask for Ralph the owner.

Jon M.

4/26/2022

My toilet was leaking. They came and helped to fix the problem and I asked them to install a new toilet and it looks beautiful. Highly recommend their services!

Mel S.

4/16/2021

Called the office which has an answer machine about a leak I have.They never bothered to call back

Devon H.

5/31/2022

I had some water damage on my ceiling downstairs. Directly above the water damage is my upstairs shower. That piece of information is key to this review.

I put out a request for quotes on Yelp and Hernandez plumbing responded promptly. After chatting with a representative I set up an appointment.

Technician arrives on time, ready to work. After inspecting the area of concern he than informs me of a $425 leak finder fee. That's right $425 to locate a leak that Is clearly coming from the upstairs shower (remember the piece of information I provided earlier). Nothing high tech occurred it took all of 15 mins to determine the drain (P-Trap) from my shower was leaking and needed to be replaced.

Seeing as I now have a hole in my ceiling and not wanting to call another plumber I agreed to have them fix the drain. Set up a date and the problem was fixed. Total cost for the repair $800+.

My issue isn't with the workmanship, they do great work. However the $425 leak finder fee was exorbitant and unnecessary. Because of that I can't recommend Hernandez Plumbing nor do I ever plan on using them in the future.

Marc L.

12/29/2020

Very professional and thoughtful to my home. They are organized with proper equipment and kept everything very clean which I appreciated.
Emir the plumber and Joel the helper and Marlin the supervisor were on the job and would work with them again.

Sheila H.

1/18/2021

I called Hernandez plumbing to fix a tub faucet in my bathroom. I got same-day service. Amir Was the technician that came. He was extremely professional and competent. He fixed my problem and did an excellent job. He communicated with me as to his time of arrival. He was extremely personable and I would recommend him highly.

Joe V.

10/21/2021

Service was Good , Plumber was Very Nice and Helpful , ...But , Company Charges Exceedingly Expensive Prices , This is a Plumbing Company that Only Millionaires Can Afford ....Unfortunately.

Jose A.

04/01/2014 12:00:00 SA

HONEST PLUMBER! Plumbers can be worse than mechanics when it comes to charging and quality of work. I recently needed to replace my water heater, after comparing rates with three other plumbers (all of which were your prototypical plumber) I decided to call one more, Hernandez Plumbing. Alex (ask for him) arrived on time for the initial inspection and it was immediately apparent he was not your typical plumber but rather a true professional. He answered all of my questions even those that were not pertinent to the job unlike the others who rushed me through questions and just wanted a 'yes go ahead.' Hernandez Plumbing is now my go to for all of my home's plumbing needs.

Karim A.

2/28/2014

I had an emergency today and called several plumbers all wanted to charge me a ridiculous amount stating that it was an emergency fee needed to pay Etx! I called these guys and to be honest they came immediately charged me a very reasonable rate, were very friendly and did a great job! They are family owned and it's a 3rd generation of plumbers w have grown thanks to mouth mouth! Call them! Highly recommended and honest! Very happy to have taken a chance!!!

Paul K.

01/05/2022 12:00:00 SA

An outdoor water spicket wouldn't shut off so I turned off the main water supply to the house and guess what...the main water shut off broke too.
I called at 9:30 am and there were at my house 2 hours later. Very professional, good followup. Very pleased with the result and response time.

Jose G.

08/05/2017 12:00:00 SA

This plumbing company is excellent. They were reliable and efficient. They came to solve my problems very quickly and kept me informed all the way. They sent Yuniel to do the work and he did an outstanding job quickly and professionally. I am very impressed at how fast everything was resolved. They also have all the necessary permits and requisites required by my condo association. I highly recommend this company and will call them again should the need arise.

Margaret S.

1/22/2020

My garbage disposal pipes have come uncoupled a few time and I had somehow managed to push them back together, but not this time! I knew it was time to have a professional fix them. Carlos from Hernandez was here so fast and fixed everything so quickly. Price was very reasonable considering quality and speed of service. Thanks! Hernandez Plumbing is the best!!

Gabriel A.

2/14/2023

Fast, reliable, professional, I will use them again for sure. They saved me from a pipe leak and they came really fast after I called them and fixed the issue immediately.