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Harvey Baker Plumbing

Harvey Baker Plumbing

Plumbing Service
Orlando FL

Description


Residential & Commercial: 24 Hour Emergency Service, 7 days a week - Faucet, toilet and water heater repair and replacement, wall/slab leak repair, repipe, sewer and drain cleaning, backflow testing and certification, water main repair and replacement, high pressure water jetting, lift station maintenance and repair, sewer line repair and replacement, irrigation repair

HISTORY


Established in 2006.
State License: CFC056875 A small, family oriented business, Harvey Baker Plumbing was literally right in the heart of Conway, near downtown Orlando with the Bakers running the business out of their home. Harvey Baker Plumbing has grown and now is their own building still near downtown Orlando. When they opened their doors, they wanted to have a personal relationship with their customers, provide quality service at a reasonable price, and give as much back to the community as possible. Harvey Baker Plumbing, Inc. has been serving Central Florida for the last ten years, providing services in all areas of plumbing, from drain cleaning to full repipes and everything in between.

ABOUT BUSINESS OWNER


Born and raised right here in the Conway area, Harvey and Marcia Baker graduated from Boone in 1983, where they were high school sweethearts. They married March 1984 where life began.  In October of 1984 they moved to West Virginia to help take care of Harvey's grandfather.  Returning to Orlando in 1986, Harvey worked has a heavy equipment operator and Marcia did clerical work.  In 1988, Harvey began working for Roto-Rooter.  While at Roto-Rooter, Harvey obtained his Florida Contractors Plumbing License.  Leaving Roto-Rooter 13 years later for better opportunities

SERVICES


Reviews


Laura C.
Laura C.
05/12/2021 12:00:00 SA
Could not say enough about this amazing company. Awesome customer service, both in the office and on site... Really felt like we were in good hands and will call on them anytime we have plumbing issues. So very happy with them! Top-notch company!

Darla S.
Darla S.
5/17/2018
Leonardo was our plumber, he was polite, professional and very efficient.
Great experience overall with this company. We will be using them again!!

Caroline C.
Caroline C.
1/30/2021
Excellent service. They addressed my issue within a day and were courteous and professional.  Highly recommended.

Patrick J.
Patrick J.
02/06/2019 12:00:00 SA
Couldn't even get past the phone call...they said there'd be an 85.00 trip charge because I'm out of their area. I get it. I asked for a recommendation of someone in my area and the response was wonderful: We don't of any. Red flag, for me. Next.

Tricia W.
Tricia W.
4/20/2017
I had a great experience with Harvey Baker Plumbing.  They came out the day I called to fix my water heater.  All of the employees were very professional.  They fixed the heater and the cost was VERY reasonable.  I would highly recommend them.

Amy P.
Amy P.
9/24/2018
Update: was 3 stars, now 2 because the plumber took some parts we already had and paid for with him. He took a braided water line to the fridge (he didn't do any work on the fridge) and he took a rubber gasket to the faucet. These parts came with the faucet and fridge when I bought them.

We needed some mild plumbing done in our kitchen: install kitchen sink with plumbing, install dishwasher, and install a water line to the fridge. Most of the work completed was good quality but overall we will not use them again. They quoted us around $400 which I thought was a bit high to begin with for the jobs we needed but that was based off of about 4 hours of work and we agreed. So 5 hours go by and only the sink and dishwasher and are done...except the faucet was installed wrong and the sink wasn't caulked and he left a mess in the kitchen with a leaky bucket of dirty water. We just asked him to leave at that point because I wasn't happy with how long it was taking (they charge hourly). We ended up fixing the faucet and sealed it ourselves. We're pretty handy and have done 90% of our home reno projects ourselves but were hoping to just pay professionals to get this done quickly. Oh well. Looks like next weekend we'll be running the water line to the fridge.

Amy D.
Amy D.
6/18/2019
We counted on the them to detect a pipe leak in our bathroom sink but they failed to deliver. The guy who came reattached the pipe and said everything was back in use. The day after I turned on the faucet in the sink, the pipe bursted and water flooded my bathroom. I made an emergency called to them at 6pm and after explaining the situation the very first reply I heard from the girl who answered the phone is if it's not related we are gonna charge $95 an hour to fix. !??? We weren't expert so we called you guys and counted on you to detect the problem. Please keep in mind when doing business pls don't always mention money. DON'T WASTE YOUR MONEY WITH THEM!!!

N D.
N D.
7/13/2016
Hands down the best plumbing experience.

They were able to diagnose and fix the problem all in one day, and at a very reasonable price.

You are my new go to plumbers.

James D.
James D.
12/05/2017 12:00:00 SA
I woke up 4 hours ago and found water on the kitchen floor.  There was a leak in the wall associated with the  faucet on the outside of the house.  It was somewhere in the cinder block! I prayed to GOD for a reliable and affordable answer.  After that prayer,  I found Harvey Baker on YELP.  They sent Chris to survey and repair. He was professional and friendly.  It only took Chris 90 minutes to finish! That included getting into the cinder block and locating the leak! Chris has over 25 years experience and Harvey Baker was fortunate to hire him. I am a Christian and my GOD directed me to this company.  Prayers for a reliable and affordable plumber have been answered.

Izzy K.
Izzy K.
09/04/2019 12:00:00 SA
Harvey and his crew are a solid go to when u don't have the time or tools to get the job done. I personally never had them do a big job but have been satisfied with the work they have done for me.

Isaac P.
Isaac P.
9/28/2018
Mr. Harvery came too our house the next day we called & gave us a estimate that was very good. We were thinking it would be a 5k job but turned out too be not so much. His team is very knowledgable & fast. One of them Omar was amazing & truely a hardworker. This was a first flip home & I will be contacting Mr. Harvery as our main Plumber. He earned our loyalty & cant wait too work with his team again!!

Eric S.
Eric S.
11/20/2015
We had a high pitched squeal that happened anytime we ran any water and at other random times that we couldn't figure out.  When Harvey Baker came out, the 1st time he heard the squeal he identified right where it was and fixed the issue.  Fair price, on time.  Would recommend to a friend.

BRIAN F.
BRIAN F.
2/17/2017
Hey! This review is for the incredible team that helped me out in a pinch. Shadow and another associate replaced a toilet, diverter, a disposal and snaked two drains with about a 6HR heads up. Their billing was easy and electronic - great for an absentee owner! Thanks again Natasha for leading the team - I will 100% use Harvey Baker for all future needs.

Allie R.
Allie R.
8/17/2018
Fast, friendly and efficient service. What more could you ask for in a plumbing company? We called the day before and they were able to get us in the same day due to a cancellation. They call before they come and have a super accurate time of arrival - always great! They gave me a price on the phone and it actually ended up being less money for what was serviced - another win! The plumber himself was great and checked some other plumbing in our house in addition to what he was fixing at no extra cost. I would definitely use them again for our plumbing needs and would recommend them to others!

Mrs. W.
Mrs. W.
2/24/2019
This is one of the a VERY few companies that offer smoke test. Had the hardest time finding one out here in orlando.

Had a sewer smell coming from the bedroom, Joe was able to find the issue within about 10mins WITHOUT a smoke test. Turns out it was a cut pipe in the wall, ran the pipe up through the roof where it shoulda been.

Per my request still did the smoke test just to make sure there were no other areas.

Also had root intrusion which was addressed.

Very lucky that i got Joe, his extremely knowlegable ,friendly, and gave me  options for my plumbing situation.

Everyone i talked to from the office to the plumbers were extremely professional, friendly and knowledgable.

Ashley G.
Ashley G.
12/20/2019
Highly recommend. Very professional, honest and fair company. They had a quick response time and fit me in for my plumbing emergency. Hire them. You won't be disappointed.

J D.
J D.
8/20/2022
Thank you Harvey and Juan for coming out on a Saturday night so we can have water. We really appreciate the reasonable pricing and the responsiveness and education! We will be recommending you to anyone and everyone we know! Thank you again!

Chris R.
Chris R.
06/03/2016 12:00:00 SA
Helped out with a busted water valve in the master bath shower - was pleased with the prompt service and affordable pricing. A couple of minor details were overlooked, such as not being to do the job with just one plumber, tightening the shower handle, and opening the external valve after the work was done; but other than that, great job!

Gus R.
Gus R.
04/06/2019 12:00:00 SA
I stopped at the phone call. I called and asked how much it would be to have someone come out and look at my water heater. They said 142.50... I literally said thank you and have a wonderful day! That's ridiculous! I had someone come out and do a perfect job for $54!

Jessica S.
Jessica S.
4/22/2016
This is a great family business! We always lean towards family businesses to stay away from the drama of larger corporations.

I first called Harvey Baker plumbing after we remodeled a bathroom. When we got ready to install the shower and tub fixtures, the valve needed to be replaced, and it was kinda rigged in, so instead of risking a disaster, we called to have a pro come out. Marcia was great, asked all the right questions, was knowledgeable, and set up an appointment within two days.

Shadow came out and saw that the previous valve was completely rigged, so he asked if I would allow him to do what he needed to ensure that it looked great and worked the best possible. He actually had to go in to the master bathroom and cut a hole in the wall to work from behind the shower wall of the remodeled bathroom. This was awesome as it didn't involve any damage to the shower tiles in the renovated bathroom. I couldn't have been happier. I also had arranged for him to put the new fixtures in to include the drain, overflow thing, shower head, faucet, and tub spout. It took under three hours and was flawless! I really appreciated the care he put towards the bathroom since we had already put so much time into it.

Fast forward a week and a half and we called again, this time for a toilet issue in our Oviedo house. I dropped plastic down the toilet in December, and flushed it rather than get it out. It was an odd shaped plastic contraption that we couldn't snake out on our own. So, we called Harvey Baker Plumbing and they had an appointment within two business days. Even better, the day prior to the appointment, Marcia called saying there was a cancellation, and asked if we wanted the plumber to come out then. Unfortunately, I was not home, so we had to stick to the appointment the next day (the whole point being, how great is it that they offered someone to come out sooner than expected??).

Shadow came out again, right on time, and it took him about 25 minutes to solve the dilemma of the plastic piece in the toilet. He actually had to remove the toilet (which we couldn't do because it was mortared in).  Another great, quick, efficient, and fair priced job.

Harvey Baker plumbing is now on the list of local professionals to turn to when needed. I would recommend them 100% to anyone needing a plumber.

Mareike S.
Mareike S.
6/13/2014
Great family business!
My water heater went out right before Christmas when I had no time and the home full of visitors.
Harvey Banker Plumbing installed a new water heater after hours in a one-day turn around and for a fair price (cheaper and friendlier than all the other places I had consulted).
I live in a downtown condo with limited parking and some other difficulties (tight space, elevators, gates, etc.), but that was no challenge for Mr. Baker, Jr. He drained the old heater, did not make a mess (my water heater is in my bedroom closet surrounded by carpet!), and offered to dispose of it. He brought a fitting new heater and overflow pan, installed it quickly, managed to cut down the metal pipe fittings that were too big and provided my household with running warm water in no time! Thank you so much for saving the holidays!

Bill W.
Bill W.
7/17/2018
I had a second floor bath tub that was leaking down to the first floor.  Leonardo the plumber from Harvey Baker was easy to work with and very knowledgeable.  He explained to me what needed to be done and worked very quickly.  He minimized the disruption to our home and provided a 30 day guarantee covering his work.  I would call Harvey Baker plumbing again if I ever need a plumber.  I would recommend them to a friend.  They are the best.

Mindy W.
Mindy W.
02/11/2019 12:00:00 SA
We had an Issue with our toilet tonight.   We called and Omar came right out.  It was an easy fix and he is a professional.   If u have en emergency please call this company.   We are very pleased.  Thank you Omar

G S.
G S.
11/03/2017 12:00:00 SA
Great and  fast job. Joel the plumber was awesome, helpful and professional. Came the next day after I called. Company called ahead to let me know Joel was 30 minutes away. Great company!

Tom L.
Tom L.
7/14/2019
Always excellent service.  Fast to respond, honest servicemen, and well worth the price.  I will never use anyone else!

Jessica I.
Jessica I.
08/09/2017 12:00:00 SA
Good experience from scheduling to the finished product. Very professional and reasonably priced! We will definitely use them again if future projects are needed.

Greg K.
Greg K.
12/03/2013 12:00:00 SA
Came out and got the job done the same day.  Nice family, father son team.  Fair price.

Holly F.
Holly F.
9/30/2017
Professional and on time! We requested an appointment to replace 2 toilets in our house. They arrived on time and even called before to notify they were on their way. The jobs were done in a timely manner and both technicians were nice and helpful. If we have another plumbing concern in the future I wouldn't hesitate to call them again.

Joe F.
Joe F.
2/23/2018
In January 2017, I had Harvey Baker Plumbing install a new toilet ring seal because I was getting a rust like color and sometimes a bit of water around the base of the toilet.  The replacement of the ring went fine and he replaced the toilet, but then came the caulking around the toilet. I am a horrible caulker but this guy was worse than me. He applied a minimum of caulk and then wiped most of it off.  I assumed he knew what he was doing but that turned out not to be the case. Yesterday I had a backup on that toilet where the water goes almost to the rim before it drains and I had water flowing from the base.  It was a worthless $91.72 visit from Harvey Baker.  When I called to complain, they said they only warranty their work for 30 days. NEVER AGAIN!!!!

Cindy P.
Cindy P.
11/06/2017 12:00:00 SA
Easy to setup appt came out same day at time promised. Gave me a Cal ahead when they were on the way. They were very professional, quick to do the work and very cost effective. HIGHLY RECOMMEND

Chris E.
Chris E.
4/28/2023
One very EXPENSIVE clogged kitchen sink!  I was charged $250 to unclog/snake one kitchen sink that took less than 30 minutes.  I can't believe the excessive price gouging for this service.  I can understand if there was time taken to prep the area, remove any items or excess water, etc., but I took care of all that and had the area prepped for the technician.  I even provided extra towels, bowls and a real flashlight instead of his phone flashlight.  The unclogging left more of a mess to clean than expected.  Included in the invoice was a $10 miscellaneous charge, for what I don't know.  I even called the office to make sure I wasn't accidentally overcharged.  The response, without hesitation: Nope, that's the right price.  Ouch! Unfortunately, I wasn't able to wait for a better priced plumber.  Next time, I'll wait!

Fredrick S.
Fredrick S.
07/07/2023 12:00:00 SA
I discovered a pin hole leak under my bathroom vanity and after surveying the issue, I saw it was over my head to repair; so I jumped online to fine a plumber.  It was the weekend before July 4th and I wanted to get someone out to resolve the issue before the holiday.  I settled on Harvey Baker Plumbing, they were booked up that Monday, but could come out Wednesday morning.  I received a call Wednesday morning that the plumber was on the way.  A rap on the door made me aware the plumber had arrived, I open the door to greet him.  And to my amazement was this young kid that appeared to be 21 YO.  My mind began to race and I am thinking WTF, this kid just finished trade school and he can't do the job.  Anyway Nate surveyed the issue and gave me my options, I chose one and he say's I can probably get this done in an hour. I go Really?  Nate was a very matter of a fact young man, he went on about his work and about an hour later; I heard the water running through the pipes and i thought *amn not bad.  Nate came in and say's I will have your invoice in just a minute.  Over all the experience was positive, Nate resolved my plumbing issue and I am happy.  The lesson I had to relearn was Never judge a book by it's cover.  Thanks Nate, You are the man!  P.S. If I need a plumber in the future, I will be calling Harvey Baker Plumbing.

Laurie T.
Laurie T.
9/15/2017
Lost our hot water heater during Hurricane Irma due to a power surge.  Based on recommendations we contacted Harvey Baker.  They were able to schedule a visit within 48 hours which I thought was very impressive given the situation with the storm and all of the power outages.  Leo was on time and despite all of the debris was willing to help me dig through piles of fallen trees to locate the main water shut off at the street.  When it was time to install the new unit, once he had it unboxed he found that new one was damaged.  Leo left to find another unit and was back within the hour.  Leo went above and beyond to help us restore hot water, and the new unit and pipework is 100% better than what we had originally.  I highly recommend Harvey Baker and if we need them again we hope to get Leo.  Fantastic service.

Aihab H.
Aihab H.
04/08/2019 12:00:00 SA
AJ arrive and completed the job quickly. Great service and professional. Couldn't be happier. Highly recommend.

Sheila M.
Sheila M.
9/15/2014
My disabled, adult son tends to drop when he sits on the toilet.  This shifted the toilet from the hole in the floor.  I walked in to find a flooded mess on Friday morning!  I spent an hour scrubbing the toilet and floors with chlorine, then called Harvey Baker Plumbing.  

The plumber, Jim, came the same day and was AMAZING!  He was very personable and polite.  He was thorough and wasted no time resetting the toilet.  He also had recommendations to prevent the problem from reoccurring.  

I got this plumber by reading reviews of plumbing companies on line.  Everything they said about this company is true.  They are fairly priced and efficient.  

If you need a plumber, you can feel safe and secure knowing you won't spend your life's savings and you will have a great experience.  Plumbers are expensive for a reason.  It is a dirty job.  You won't find a more fairly priced, efficient company.  I recommend them highly.

An additional note is that before Jim left, he noticed my friend grumbling to me about having problems he was having putting the new shower head in my master bath.  Jim asked if my friend needed help and attached the head in literally 20 seconds without making my friend feel stupid!  Great guy!

Dianne D.
Dianne D.
7/14/2021
Unreliable, schedule-wise.

Harvey was here last year to give me a quote on installing my water softener. At that time, I decided not to install my water softener.

I set up an appointment on 07/06 for Harvey to come over because although I still have the quote from last year, I no longer remember the plan (particularly where the salty water drain will go). Harvey was to come over today at 3:00 pm.

Harvey called me at 2:24 pm and we talked about what was in last years quote. I told him I no longer remember what the plan was for the salty water drain, and that it might help me understand the plan better and for him to see if where the salty water would go if he would come over the house during our set appointment. He said the office will just call me.

At 2:49 pm, I got a call telling me that Harvey could not come and that he was with a builder for some emergency. Harvey never communicated this during my call with him at 2:24 pm. I have already cancelled prior plans, and did not book appointments for 3-4 pm.

Josh A.
Josh A.
05/01/2016 12:00:00 SA
Just want to give a huge thank you to Shadow @ Harvey Baker Plumbing, Inc. My wife and I came home to wet floor boards and moisture everywhere. Shadow came out after hours on a Saturday, diagnosed the problem, which wasn't even plumbing (our AC condenser has died :( ) and explained what we needed to do. Then he chose to comp. the call 100% for us due to the quick time of service. Once again, this was at 8PM on a Saturday! I know I won't be using any other plumber in the future. I've tried others but this is by far the best experience I've ever had with a home service company. I strongly suggest skipping others and trying them first.

Kelley L.
Kelley L.
12/05/2017 12:00:00 SA
Awesome experience and highly recommend using them! They got us in same day and Chris did an amazing job for a reasonable price. Definitely plan on using in the future!

Debbie M.
Debbie M.
4/22/2016
This is the second time we have used Harvey Baker Plumbing. Both times we have had simple requests, but I would recommend them based on how quickly they were able to fit us in (Marcia even called to say they had an earlier appointment come open), the professionalism of the tech who came out (both times very polite and efficient), and what we think is reasonable pricing (let's face it, if you aren't doing it yourself you have to pay for someone's time to come out and make the fix). Will use them again if the need arises and would recommend them to friends.

Ekeitha R.
Ekeitha R.
10/22/2016
Jo came out very knowledgeable. Reasonable prices for emergency services. He unclogged my main line quickly and gave me some great tips to keep it from getting clogged again.

Robert D.
Robert D.
1/22/2016
Called Harvey Baker plumber today after my go-to plumber unsuccessfully attempted to clear a blocked branch line via the roof vents. The previous plumbers came out hopped on the roof, ran 75' of cable down the vents, allegedly reached the septic tank and declared its your tank, you need a pump out. Collected their $175 and went about their business. Trusting the diagnosis of professionals I arranged for a pump out for the following day. After doing some routine trouble shooting, (accessing the septic tank lid) and determining that the kitchen sink could flow effortlessly into the septic tank we determined the tank was fine and didn't need a pump out at all. We had an obstruction somewhere from the master shower / toilet branch line into the main line. (Both bathrooms were affected after the vent snaking)

Rather than deal with the original plumbers who couldn't fix it the first time, I contacted Harvey Baker plumbing first thing in the morning and got Marcia. She was very sympathetic and knowledgeable to my situation.

Unfortunately they were booked solid but she'd put me on the schedule for 1500-1700 and if there were any cancellations she'd send someone over. I was thankful to get same day service and thanked her.

As luck would have it, she called me back within 10 mins and had a guy available due to a cancellation and the tech would be over in 30 mins.

Elated, I waited until plumber Gary and another fellow arrived. I relayed the situation and what I wanted to have done and they got to work. Our suspicions were confirmed and Gary went to work dismantling the toilet to snake it out. I monitored the opened septic tank and could hear the snake making its way to the main line. Eureka! There was a decent flow of nasty making its way into the tank. Success!

Gary investigated the other entries to the main line, confirmed we had all branches cleared and reassembled the toilet with a new wax ring and John bolts. I secured the septic tank lid and we wrapped it up.

I really wanted to include a clean out on the main line for future trouble shooting and maintenance and we were able to get that done as well. If you don't have one, get one. A Lot of your plumbing issues can be solved with a clean out installed.

All said and done, the work performed came in cheaper than a pump out that wouldn't have solved anything except relieving me of another $400.

100% completely satisfied with Harvey Baker plumbing from start to finish. They're an incredible team that earned my business and made Harvey Baker Plumbing my new go-to plumber.

Sandy D.
Sandy D.
1/25/2016
I really wanted to like this company, based on the other reviews, but I didn't have a positive experience.

The scheduling department was very nice and accommodating. I called on a Wednesday and made the appointment for a Monday (most convenient for me and was not an emergency situation).

However on the day of the appointment, the technician called at 8AM to say he needed documents faxed to him regarding the parts for repair (for a small commercial business). The appointment was for 8-10AM. It's unprofessional to call during the time of the appointment to ask for paperwork that could have been requested when the appointment was made, or at any time during the 3 business days leading up to the appointment. I can't vouch for their work because it didn't happen, but I'm disappointed with the lack of organization.

Serkan B.
Serkan B.
10/08/2016 12:00:00 SA
I was lead to believe, by my dishwasher installer, that my kitchen faucet needed a new valve. I called Harvey Baker plumbing and they came out to my home, throughly inspected the valve and determined that there was nothing wrong with it....and they did not charge me for the service. These guys are professionals with integrity.

Kenneth C.
Kenneth C.
6/26/2013
Harvey Baker was the only plumber that called me back after 6 pm in the downtown Orlando area for a slab leak in my kitchen ! Shadow was awesome very helpful tried to spare my island and my tiles! Best price out of all the quotes I got I would highly recommend them and will use their services for future instances!!!

Ron W.
Ron W.
05/06/2018 12:00:00 SA
I had a water leak that was sending my bill thru the roof. There was no way I could have located and repaired it. They came out, were on time and very professional. The leaking problem was quickly diagnosed.  While I hope I never have to call a plumber again, if ever necessary Harvey Baker will be the firm I call to do my work.

Highly recommended, prompt - professional - fair. You can't go wrong with this firm!
Ron

R H.
R H.
11/05/2016 12:00:00 SA
Harvey Baker Plumbing arrived promptly at the appointment time to install our kitchen fixtures and complete a minor repair in the bathroom.   The only thing I wasn't delighted with is that the plumbers had to run back out to pick up one part that they didn't have on the truck and it appears that the time running to the supply house and back was billed at the same rate as the plumbing repair labor.   Since it wasn't an unusual part, I would have expected them to have it with them when they came out for the job, which would have resulted in a lower labor charge   They aren't the lowest cost plumbing company out there, but they are very competent and the job was done right the first time.

Anailys R.
Anailys R.
5/20/2016
I called short notice and they schedules an appointment for the very next day. They sent out a representative by the name of john john and he was wonderfull. He fixed up the bathroom in a short time and wasnt awkward or uncomftarble with the setting. He cleaned up well aftee himself and tried his hardest to resolve the problem with as little inconvenience as possible. I will be saving their number as i see no reason to go to anyone else in the future. The price was reasonable. Many thanks

Angela M.
Angela M.
12/05/2018 12:00:00 SA
I called Harvey Baker Plumbing about a leak and they were able to make an appt for the next day. Omar came out and detected a leak behind the wall. He gave me the number to a leak detection company. I called them and they were able to come out same day. Once the leak was located, I called back and spoke with Carrie and she was able to have someone come back out same day after hours. Omar showed back up at 5 and fixed the leak in less than an hour. I was so pleased with the service from Carrie and Omar. I will definitely be calling them for all my future plumbing needs.

Kim P.
Kim P.
12/09/2022 12:00:00 SA
Fast response to my online inquiry, came out a day later and quickly diagnosed and resolved our issue. Highly recommend this company! From the receptionist to the scheduler to the technician, all very personable and professional team.

Aj O.
Aj O.
12/14/2017
Best plumbing company ever! If you are looking for honest good people then this is the place for you. I purchased a home and had tons of issues with my septic and these guys went above and beyond for me. Harvey himself even came by to make sure everything was good. Him and Joe are awesome, super helpful honest and reasonably priced. Super happy I found them

Adora B.
Adora B.
02/04/2018 12:00:00 SA
Well, first review 5 stars, second review 0 stars.

Called them to have vanity and toilet removed months later. They send this guy Chris out who shows up 15 mins late, overly fake nice, says its a 2 hour job and contractor pushes him out at 1 hour since its done. He returns next time to put it back and I sign saying dont run the clock, 1 hour please, supervisor says hes slow but Ill try to get him going, they charge me for more, whatever, Ill just use someone else next time but oh no, they screwed up. Great!

No water should be on the grout while it dries. Its Sunday, everything under the vanity is wet and it was supposed to be dry till Friday at the least, plumber left Thursday am. It was soaked through the vanity. No mention of buying a new vanity of course! Joe, the supervisor comes, no apology. It wasnt tightened he says but it is now, he thinks its all fine so I ask, will it leak again?  Maybe, it might expand. Why didnt the other guy tell me that or you until I asked? Shouldnt I fix this to avoid future leaks? Crickets from Joe, he stared. Maybe they dont want a big job, maybe the Chris dude didnt know, I sure dont trust people who do the bare minimum and leave when I probably need new pipes in wall and no one told me, how would I know outside of a disaster? What if its leaking in wall?

Joe didnt look under the toilet to check Chris's work. He didnt look under the floor of the vanity, even though I said check to see if he made errors like this there too. Wouldnt it make sense to check the other work since this happened? He didnt. The contractor said the plumber struggled and put 3 wax rings under the toilet so Joe said the floor might not be level with the toilet - the contractor just did the floor so yes, its level. He said its not overtime, I came because you sounded mad, who wouldnt be? Why would I pay you to come fix your errors? If it needed more work, you should have told me, not put it together, leave and then it leaks days later or maybe on Thursday! It could have leaked on my grout and ruined it. He said its on tile, if its leaking its ok - not if the grout wasnt dry!! I still dont know if its ok since he didnt move the vanity.

Horrible supervisor, horrible second plumber (first plumber was great).

Jon B.
Jon B.
8/16/2016
I was in need of a plumber and went to Yelp for opinions and suggestions. Because of proximity and good ratings, I chose Harvey Baker Plumbing. I was at first impressed with their on the phone quote and reasonable service fee (another quote was twice their rate!). I made an appointment for the following day for them to replace a kitchen faucet and I was further impressed that they called me later that day to tell me they had a cancellation and could send someone out that same day. As fate would have it, I could not be home at that time but the next day, Jon-Jon arrived within the original timeframe they promised and completed the job within the hour. Courteous, professional, and detail oriented. He made sure the surface was perfectly clean and debris free before installing the new hardware and checked everything out meticulously before he left, cleaned up and I had a beautiful new faucet installed. I will definitely call Harvey Baker again for any of my plumbing needs, God willing that won't be soon but just sayin'

Kimberly C.
Kimberly C.
7/18/2018
Great same day service, very friendly and knowledgeable. Provided great possible issues causing my clogged drain and repair options.

Dylan M.
Dylan M.
5/29/2019
Called with a question about a hybrid hot water heater install and got excellent advice from Harvey himself. Saved me $500 and it was obvious that I was dealing with an honest man. I'll be using Harvey Baker Plumbing whenever possible from here on out. Thank you!

Jennifer H.
Jennifer H.
10/14/2015
Had an emergency leak. Was out in 2 hours and fixed in one. Reasonable price and professional fix. Very happy.

Samantha A.
Samantha A.
11/23/2014
Definitely recommend using this company. Always friendly when they come out to service. Family business that truly cares for their customers. You not only are paying for the service but also a job well done.

Tammie F.
Tammie F.
12/19/2022
I have been using this Company for over 20 years and it was two brothers that were amazing!  I called December 7th & spoke to a girl that told me she has been worked there for 32 years, one brother is gone but the other was there & I was excited to hear that!  She stated they didn't have any availability till next week and she'd call me back took me name & number.  I waited all last week no call.  Finally this morning I got an email and thought it was for an appointment & it was a solicitation stating they haven't heard from me in a while?  I fill out the form and get a call quickly & they state they have NEVER spoken to me.  Funny,  I have the call on my call log on my phone that's how I know what day & time I called.  Long story short if your going to utilize their services make sure you demand an appointment right when you call them or you'll never hear from them again!

Troy P.
Troy P.
05/07/2015 12:00:00 SA
Had a clogged kitchen sink. I tried and couldn't fix my self and I am pretty handy. Called around 5:30, gentleman showed at my home an hour later. Courteous, and professional! Fixed it in 15 mins!! Price was just fine for after hours. I've paid more from other guys during business hours for same type problem!! In a nutshell if you need a plumber, call these guys!! Happy customer..

Jennifer G.
Jennifer G.
7/28/2012
Called Harvey Baker Plumbing on Friday for a 'plumbing emergency' (everything in the house was backed up).  He showed up with 20 minutes, had the repair done within an hour and was very reasonably priced.  I will definitely use him the next time I have a plumbing issue.

Ann-Marie E.
Ann-Marie E.
8/20/2018
Had a broken connection on my kitchen sink. Omar came and fixed it quickly, so I had him fix a few other items in the house. He was honest and efficient...I will definitely ask for him again!

H Wesley L.
H Wesley L.
05/06/2015 12:00:00 SA
Just had the kitchen sink unclogged @4:15 PM on 5/6/2015.  Two gentlemen came to do the job,
I showed them the sink with the drain  already open for easy access.  The drain was snaked, clog cleared, pipes hooked up and job completed. time on the job less than Ten minutes. I asked how much to make the check out for and was told a breath stopping $180.00.  That is WAY too hi.  I should have asked before requesting service, but I was under the impression it would be fair and  reasonable.  Boy was I wrong even taking into account travel time involved.  $180.00 for ten minutes of work and not even breaking a sweat.  I am very sorry I called Harvey for service and you can be sure I will not use there service in the future.

Mark C.
Mark C.
08/05/2017 12:00:00 SA
I'm pretty happy with this whole experience. The appointment scheduling, to the promised notification heading toward our house and their service tech Leo.

Granted my job was a very unusual one and I anticipated whomever came out, would be reading the R&R instructions on this one. The solenoid at out kitchen faucet was ghosting.
(Solenoid operated means you only touch the metal to turn the water on or off. Ghosting means its turning on randomly without the touch)  
Leo without a flinch, jumps right into the instructions and then has at it under the sink.
I could have done this job myself but because of all the other stuff going on under this sink, it looked way too much like heart surgery! (look at the pic! The red labeled unit needed to be R&R.) Plumbing is the first trade I will hire over most. I HATE PLUMBING and too much could go WONG under this sink!

Done in less that 25 minutes Leo had time to call the Delta service line to diagnose a red light indicator vs. the blue light seen at the base of the faucet. Turns out Delta needed to replace the base unit also.
So no fault of Harvey Baker  Plumbing.

And yes, when the base unit come in, we without hesitation will be calling them back to R&R the base unit.

David M.
David M.
3/29/2022
I called on Sunday due to a leak in my shower wall. I explained the problem. I was quoted $187/hr on Sunday and $125/hr during the week + parts. I scheduled for Tuesday morning. He arrived within the timeframe. He was here for 2 hrs. I was expecting a bill of $250 plus parts. Instead it was $780. Big difference. Bait n switch?  

If I explained the problem on Sunday when I booked the appointment, then I should have been informed about the different pricing. I had to pay $333 more. Total BS!

The leak is fixed. Good quality work. But very disappointed about being misled about pricing. My review grade is solely related to pricing.

I won't ever use this company again.

Greg L.
Greg L.
11/08/2022 12:00:00 SA
I have been a loyal customer with Harvey Baker Plumbing for over 20 years.  They always do a great job, and this last instance was one of the main reasons I count on this reliable company.  I had out-of-town company coming to my house in two days and I found the guest bath shower was not working.  I figured it was the shower cartridge and called the office to determine availability.

My call was answered by Lynn, and she was so helpful.  She stated they were extremely busy, and the next available appointment would be the following week.  I asked if I could be on a wait list to see if anyone cancels before Thursday (day of guests' arrival) and she contacted the Dispatcher and said an appointment just opened up for Thursday morning.

My plumber was Zach and he arrived during the time frame specified, explained the pricing and noted any potential problems that could occur since this was an older shower. However, I was lucky.  It was just the shower cartridge and Zach was done in 20 minutes.

Harvey Baker Plumbing should be your first call for plumbing issues given their reputation and exemplary service.

Natasha D.
Natasha D.
06/09/2017 12:00:00 SA
Excellent company. Prompt and honest. Very pleased with my experience and would definitely use them again, if necessary.

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