Dick Rosher Plumbing

WARNING...Thief, crook, or shyster. All of these names describe Mr. Stephen Louis Davis. Contacted Stephen to do some work he showed up to provide the estimate, took the deposit cashed the check for the deposit, but never showed up to do the work. I tried contacting him via voice call and text message and got no response. I had to call him from different numbers that he didn't know in order for him to answer. After 2 weeks of the back and forth run around with Stephen, My attorney contacted him and  asked for a refund of my deposit and was told that a refund was not an option. So I filed a complaint with the county and the state and had him arrested. BEWARE DO NOT HIRE THIS CROOK!

These guys were amazing! Came to my house, figured out the problem and left my system running smooth!! From now on they're my go to company. Respectful, knowledgeable and courteous, there guys are the truth!

Do your own research:

Stephen L Davis D/B/A Dick Rosher Plumbing Miami CFC 057254
dickrosherplumbingofmiam…
(786) 478-1544 / (305) 253-0405

Some addresses listed for Dick Rosher Plumbing Miami google search:

Based on property search miamidade.gov/propertyse…

8857 SW 129th Street, Miami, FL 33176 - Exact match not found
14020 Old Cutler Road, Palmetto Bay, FL 33158 - 3rd party Residential address not a business
2516 Swanson Avenue, Coconut Grove, FL 33133 - 3rd party Residential address not a business
8380 SW 164 Terrace, Palmetto Bay, Fl 33158 - 3rd party Incorrect Zip code, 33157 correct - Residential address
6026 S.W. 147th St. Suite B-20, Miami, FL 33196 - 3rd party Residential address not a business

Called them several months back when my well water pressure tank sprung a leak. Spoke with Steve on the phone and told him my problem. He was extremely helpful and gave me a rough estimate over the phone and said he would have his guys at my house first thing in the morning.

Next morning at 9am the 2 guys showed up right on time with the new tank. They explained to me everything they were doing and a few hours later my new tank was installed and water was restored to my house! The price was good and the work was top notch. I've gone though a lot of unreliable plumbers in the past, so I'm glad to finally know a company I can call in the future.

So I had a leaking pipe and was unable to connect my water at my new home until it was fixed. I came across this company and they saved me! They came quick and repaired the pipe for me. Everyone was very friendly and helpful. If you need a plumber, call them to ease your nightmare! #leakingpipe #waterleak #bestplumber

DO NOT, I repeat DO NOT do business with Dick Roshner Plumbing or consequently with Stephen Davis Miami CFC 057254 - the owner - by any means.
He was called to check a leak in my house which he identified and submitted a proposal to fix it. Up until this point, everything worked as it should, we were able to communicate with him, he was responsive and came to complete the repair as scheduled. We paid him for the service that same day and he cashed the check also the same day.
BIG MISTAKE on our part. Unfortunately, as part of the job, he was also supposed to provide a report of the repairs for us to submit to the Water & Sewer Department to get our bill adjusted. He left saying we'd receive the report in 24hrs. These 24hrs have turned into over a week and he has blocked all sorts of communication with us. We have given him plenty of chances, he's ignored messages and blocked our calls.
We are now seeking legal representation to resolve this matter.
If anyone that reads this message is also having problems with this company let me know if you'd like to join forces to go after him.

I have also submitted a complaint with the Better Business Bureau.

I recently found myself in a house completely paralyzed from doing anything water related because my pump was running and no water was coming into the house.  I've had problems with my pump before and hate having to call a plumber as they always just want to replace the pump, but not really figure out what the problem is.  So I looked online for another company.  I was VERY apprehensive as I really don't believe in any plumber or what they have to say.  But I decided to go with a company who has many years in the business and try my luck.  When I called I spoke to Steve and explained to him what I was experiencing.  He said he would have someone out by the afternoon.  We kept in touch and met as planned.  He explained to me that the problem was not the pump but the line.  I freaked to think how much this was going to cost me.  After speaking with him and my situation, he was very compassionate and promised that he would get me water by nights end and offered an alternative that would be cost effective.  He sent two of his men that evening who worked continuously for hours to remedy my problem and get me water as promised.

And I got what I was promised.  My experience was, thankfully, a great one.  I highly recommend this company to anyone looking for a reliable and professional plumbing company.  I was very grateful to work with someone with integrity and honesty.  He wasn't out to rob me, he simply was looking to assist me and get my problem resolved.

Lourdes

Fixed my bathroom tub drain leak without having to rip out celling below!!! Thank you!! Other plumbers told me I would have to rip out the 1st floor celling to get to the underside of the bathtub drain which was leaking from the second floor. Steve and his team were able to fix the drain without any damage to the celling or walls. Great job!

This review is long overdue.  I was recently reminded of it because I need plumbing services again for another issue.  Back in January, I called Dick Rosher Plumbing to find and fix a leak coming from our bathroom into the bathroom of the condo below ours.  After reading their reviews and speaking to the manager on the phone they seemed as if they would be very thorough, in part because they are using the latest technology that most other plumbers were unwilling to pay for.

We set up an appointment for a Friday morning.  I had a difficult time scheduling this appointment because we had to find a time that my downstairs neighbor, DR Plumbing, and myself would be available.  10-15 mins. after I was expecting the plumber to arive, I went to my cell phone to call them and noticed that an hour before the appointment, the manager had sent me a text letting me know that they wouldn't be able to make it because his guys had stayed up very late doing an emergency plumbing job the night before.  Of course this really made matters more complicated because now I had to try to find another plumber and go through all of the scheduling issues all over again.

They may be excellent plumbers (Unfortunately, I cannot confirm nor deny this), but this is a very unprofessional and unreliable way to do business.  I run a small business myself.  Sometimes I get calls from my regular clients asking if I can squeeze them in for an emergency.  However, I would never cancel or reschedule even a new client I had already booked, for a last minute booking with my best client, without first calling the new client to ask if it was okay to change our appointment.  And I certainly would never cancel or reschedule by text.  I would first call (this is still far and away the best form of communication, excluding face-to-face), leave a message if I got no answer, and THEN text.  Furthermore, if it meant that I had to coffee up and deal with a little less sleep to keep my original appointment, I would certainly do that.

When I called later to let them know that their no-show was unacceptable and had cost them a client, the manager never offered to do anything to make it right.  When I have screwed up and run very late for an appointment, or there was a confusion between the client and myself on the appointiment time, I offer a free service to try to make it right.  Some promise of a discount on my next neeeded service would have prevented this review, but there was none.  Excellent customer service means doing your utmost to deliver upon the client's expectations, but perhaps more importantly, it also means doing your utmost to make the client happy, if their expectations are not met.

Steve of Dick Rosher Plumbing came out to do a leak detection on our house, our water bill was extremely high, they did an amazing job! They found the leak quick, very reasonably priced, they saved us a ton of money on our water Bill! We got the paper work and pictures we needed the next day!!! We will definitely use them again in the future, we couldn't recommend them enough!!! A++++

I called Dick Rosher plumbing and spoke to Stephen Davis. He was very quick to respond to my call. I needed my water heater plumbed to the outside for my insurance company who told me last minute that this was needed before they can ensure my house. He came the same day to review the issue and gave me a fair quote. He had it repaired by the end of the following day. Stephen and his team were fast, professional, and courteous. I would highly recommend Stephen Davis for any of your plumbing needs. I will use them again in the future.

Horrible!!! Was charged 375 for leak detection, the response was the leak is everywhere. Guy came in a Cadillac with no interest or intent to perform any work.

Our condominium association water bill was $23,000 and counting. Stephen Louis Davis did locate a water leak where 2 other companies failed. I'm on the board of the condominium association.Our regular plumber was totally confused. The second recommended leak detection specialist plumber also failed immensely caused us to unnecessarily break a floor. Then Stephen Davis found this water leak. His plumbing team cut the floor and repaired this water leak. Stephen then assisted us with requirements to process a water bill credit. Just got $19,000 knocked off the water bill. In my book Stephen Davis has 10 stars!

Steve  is a busy man. I was initially very impatient. He conducted a water leak detection service.  I had a leak under the floor of my home. Steve committed to fixing this leak without breaking my new marble floor. He assured me of his success.  I asked for him to be there during work. He was hesitant. Steve squirmed a little and agreed. He said in this case,  I had to wait one week for him to be personally available to be at my home working fir two consecutive days. After closely observing his work in progress I was skeptically questioning him.  Steve is a master at his trade.  He successfully bypassed the leaking pipe through my attic. No floors broken, and I got a $6,300.00 credit on my water bill.  I doubted Steve. Plumbing is expensive. I'm very satisfied I got my money's worth.

I had an underground leak at my townhouse and averted thousands by not ripping out my floors . Steve Davis was super helpful and had the right tools to locate the outdoor leak. I am super grateful to an honest plumber that is hard to find in Miami! Thanks again !

My garbage disposal broke, and despite my condo building's best efforts to make my life difficult, Steve and Victor worked with my schedule to get it it fixed ASAP. Very friendly and professional.

Once again I needed saving from the disaster that Panda Kitchen bestowed on me.

I had to call Rosher Plumbing to correct a water leak that my Panda Kitchen contractors left. why not call Panda on it, why bother I have zero faith in them as I've had to fix so many of there messes. I've learned how important it is to address water leaks, and this needed addressing.

I contacted Rosher Plumbing at 9:30 am, and David the plumber was here by 10:45, he was quick and professional, and unlike my Panda Kitchen contractors pointed potential problems that I would have, I'll keep that in mind when the next job needs to be done. It's always the second effort that tells if a company employee's got what it takes, I admire that.

Do I mind paying someone to fix problems that were generated by another construction company, hell yes, But, ultimately it will be worth it.

Excellent service. Scheduling was quick and easy. The job was performed with care and skill. I especially appreciated how Steve and his team accommodated a last minute schedule change. The job wasn't rushed and the technician took the time to ensure that everything was working appropriately. I definitely recommend Steve and his team.