AM South Plumbing

I am buying a home in Palmetto Bay Fl and wanted a video inspection of the septic lines (bath,roof vent,main).  AM South Plumbing (Ivan Gonzalez) was referred to me by a previous customer.  AM South Plumbing coordinated with the home owner for the inspection access and provided me with videos and recommendations.  This was a done for a reasonable price and in a professional manner.  I would use them again and I would recommend.

Great job... I had no idea what was going on in my house. Ivan found a valve that had a mild leak. They demo my shower to get to the pipes but that was the only way. I would highly recommend them. Very organized and speak good English and Spanish.

Ivan came out within an hour and fixed our toilet issue very fast. Very nice and professional guy.

I was in a jam with both showers and toilets not draining or flushing.  And with an elderly mother at home I really needed help.  Ivan arrived at my home an hour after we spoke on the phone.  He was efficient, nice and explained everything.  Thank you Ivan

Do yourself a favor and find another plumber.

When Ivan from AM Plumbing first came out to replace my water heater, I was satisfied with their service.

Fast forward 6 months and an inspection on that unit's exhaust is needed in order to complete some roof work.  I called Ivan to come out and do that.  He looked everything over and noticed a few things that were not up to code.  He told me he would fix them and complete the inspection.

After nearly 3 weeks, I haven't heard back from him.  This is his own work, his own installation, that is sub-par, doesn't meet code, and won't pass inspection.  He knows it was his original responsibility to do this work properly and acknowledged he hadn't.  Now he's ghosting me to avoid completing the work.

Now I have to find another plumber to fix it and go after AM in court over damages and expenses.

Bad customer service.  Doesn't reply to texts, voicemails, etc. Came to fix a problem but didn't, instead sold us something we didn't need and then was reluctant to help fix the problem.  Not pleased.

Ivan of AM South Plumbing is awesome - he is timely, cost efficient, organized and a pleasure to speak with. I highly recommend him for plumbing services.

After an unpleasant experience with another company, I called here to help with a problem I was having with a clogged pipe.. I spoke with Ivan who was honest, competent, and had great customer service. Very happy with his service, and will use him again in the future.

I blew a waterline into the house while gardening. Ivan showed up a shortly after I called.

He is very courteous and professional and his pice was very reasonable.

He explained everything he was doing.

Would use him again and recommend to others.

Great service! Very knowledgeable and professional. I wouldn't hesitate to recommend Ivan to any of my friends and family. He gets the job done right the first time.

Hired this company to replace my water heater. This was after my insurance company said I had to replace it because it was 16 years old. I went and purchased a Rheem 50 gallon heater at Home Depot and hired Ivan to handle the installation. He did a great job. Put in new heavy duty valves.  He recommended this since we were doing the installation and said it was worth doing at this time. So I went along with it. I'm glad I did. The water heater is working perfectly and he provided a very detailed invoice with picture of installation on his invoice that I submitted to my insurance company. Thank you very much Ivan!

Ivan was very knowledgeable and was able to come within an hour of me calling! He fixed the issue at hand at reasonable price. I recommend AM South to anyone with plumbing issues.

I called Ivan in the middle of the night when one of our bathrooms erupted with water and we had no idea from where.  Water just started coming out of the shower drain and we couldn't figure it out. It was 4:00 am and he was there in 10 minutes snaking a camera through the pipes, climbing the roof, etc. He solved the issue in 10 minutes flat. We couldn't have been more pleased.

Needed a last-minute installation after being sold out by so many companies here in Miami I was so happy to see this company show up on time and be completely professional I will continue to use their services for anything Plumbing related they are one of a kind hard to find good service here in Miami thank God for them

Ivan responded right away to a leak we had under the sink!! Came quick and fixed it for a great price!!! Very professional and we are extremely appreciative of his work. Thankfully we know we have a plumbing company we can always rely on. Highly recommended!!! 5 stars!!!

We had a leak coming from our shower.   We had several experts check it and they said that this was a problem that would require the bathtub removed, which would end up becoming a complete renovation of the bathroom.  Robert Mills of AM South Plumbing came over and was able to diagnose the problem and fix it within a half hour.  No need to remove the tub or have a costly renovation.  I would recommend him to anyone that has any plumbing needs.

I have a running toilet that is driving me bonkers. Wasting water so I turned the key. Not going to wait for my landlord so no problem I will pay out of pocket.  I went on Yelp to find a plumber that is near with great reviews so I found this one. I am a no nonsense straight shooter - tell me the price - be on time and do the work and all is good. Communication is key. Time is money right?  Ivan (I assume Owner and the plumber) was polite when I called on a Sunday inquiring about his service and I told him I found him on yelp and loved the reviews. He told me wait until Monday as a Sunday emergency call would be $350. I said no problem. Monday 8am. He asked for pictures I sent him multiple to be thorough. He told me the prices. I'm thinking for a flapper - ok whatever. I'll pay just stop the water from running (btw I don't pay for water but helllllo the environment so that's why I turn the key) He was not at my apt at 8am and I didn't get a text or call so I text him asking him if he was still coming because I was missing work.  Ivan stated yes he was running a little tardy (should have called buddy as a courtesy) No problem .... you can even park in one of my spaces because parking at my building is a challenge.  He gets there tells me he doesn't have the piece will have to pick it up and he will see if he can come back same day if not we can arrange. I said no problem just let me know. That was Monday by Wed I sent him a text - see pictures with no reply. People want customers but get lazy when customers are throwing money right at them for a flapper. I mean $135-175 and I could change the whole Toilet for $250!  What a disappointment. Maybe it wasn't a big enough job for him but a follow up would have been professional and accepted - no harm no foul.  Everyone has the right to make money and take the jobs they want. But don't waste my time.

So since he didn't give me his time .... and my toilet is still running .... I thought I would give Ivan 5 Mins of my time to write a negative review on the same place I found him. Best of luck in your business !

Ivan was great. We have a house under contract and are on a tight timeline to get all inspections done prior to closing. There were 40+ year old pipes under the house that we needed to have inspected with a camera. Ivan was helpful and explained the process over the phone to me and was able to come do the inspection the very next day. He was punctual and professional and I will use his company again should I have any additional plumbing needs.

Great service, quick response  and cost was reasonable for repairing bathtub leak. Will definitely use again in the future.

Ivan is responsive and true to his commitments. He is very knowledgeable with tankless water heaters and general plumbing.

I was referred to Ivan as we had an emergency at home. He called immediately and was there in an hour. I was amazed of his professionalism and knowledge. He diagnosed the problem in minutes.
He has an impeccable truck, which normally, plumbers do not.
I highly recommend Ivan.

These guys were great. Called about a clog in my house (ended up being main line) and they had someone over in less than an hour. The plumber was also in an out in less than one hour, with everything working perfectly. Very professional, honest, and reasonably priced. I would definitely recommend them and use them again if necessary!

We had 4 quotes for work to be done in kitchen and bathroom. Two were extremely outlandish and 2 were close to each other. We opted for Ivan because he was referred by another plumber (doesn't work in our area) Ivan is a master plumber, meticulous, and very professional.  Delivered excellent quality work!

Called to fix the clogged toilet came fast he said it is going to be 175 for unclogging then said he has to remove the toilet to unclog and it would be $500 instead of $175 I agreed. he said he unlogged it. I came home next day used the toilet twice and it was clogged again I called him back, he said there's problem with sceptic tank. I paid $500 to empty sceptic tank toilet is still clogged. called him back never responds to my calls to come and fix costed me 1k and wasted my time for a week such a waste of time and money!!!

Woke up to clogged toilets and bathtubs. Called Ivan at AM South Plumbing and he was there within an hour to help resolve the situation. He quickly assessed the situation and most importantly fixed the problem. His service was quick and efficient and fairly priced. If you have a plumbing emergency or just need maintenance call on Am South Plumbing with confidence!

Called Ivan and he responded via text right away. I explained that I had a leak by a bathroom drain but I could not find the source. Ivan checked out the bathroom and recommended that he use a camera and snake the main line. He reported to me that there were several places where the pipe was clogged, and he got most of it out.  After a few days the leak reappeared. I called Ivan and told him the problem, he told me he was in the middle of a job and would call me as soon as he was done.  After not hearing from him at the end of the day I called him and left a voice message and a text. After getting no response, I called several times the next day and sent text messages. After getting no response it occurred to me that he was avoiding me. I texted him using a different phone like a new customer and he responded right away. I told him who I was and to not bother because I was calling another plumber. I called South End Plumbing and they found the problem in 10 minutes - a leaking shutoff valve under the sink. Problem solved at 1/3 what I paid Ivan. I also saw there were license issues in 2017

Called them up because I had a block in my plumbing that was causing issues in the tub and the toilet and they were overflowing.

Ivan asked for details on the problem over the phone and gave me a price estimate based on what most likely needed to done. He said he would be at my house within an hour and arrived accordingly.

He fixed the problem but I opted to have him also do a camera snake to be 100% sure the issue was resolved (he did not push this service on me, I insisted on it). All is well with the plumbing in my house now!

Overall it was a punctual and very professionally handled experience. I'd definitely use this plumber again if I run into problems.

Called on a Wednesday and spoke with Ivan.  I asked for an estimate/consultation for my mom who wants to change out her old water heater.  Ivan told me he could not have anyone go out to my mom's house until Friday (although she lives about a mile from the business location).  I said, no problem since it's not an emergency.  Ivan then asked me to text him my mother's contact information which I did.  Ivan responded with an ok thanks so I know he got my message.
Today is Monday (almost a week later) and still no call or visit to my mom...still waiting on that estimate.  I will try my luck with another company.

Excellent and highly recommended. Ivan has done numerous jobs for me - residential and commercial, and has always done great work. From small repairs to large installations, he's an excellent and conscientious plumber!

Very professional and reasonable.  Called Ivan and he said he'd be here before lunch.  Came and took care of the problem fast.

Came recommended to me by a friend and now it's my turn to recommend to others. He's quick to respond to texts/phone calls, reliable, shows up on time, very knowledgeable and friendly. Will be calling again for any future plumbing needs! Thanks again, Ivan!