Patrick E. K.
10/03/2015 12:00:00 SA
A M SOUTH PLUMBING, NORTH MIAMI - ROBERT - IN A WORD AMAZING! Returned our call on the same day, and he came out the next day as he said he would. We discovered a very small, very slow leak behind our bathroom wall beside our tub, which we wanted to take care of right away before it became a flood. To address this problem, which looked like might involve some wall section removal to get at the pipes into the tub, we decided to get an evaluation and estimate from 3 plumbers. We received call backs from two of the companies, and we are still waiting to hear from the third.
The first large well advertised company sent a plumber out the night of the day that we called; he had had a very busy day, and we were last on the list. We were just grateful that he came out. He assessed the leak visually, and determined that there were four scenarios that could be the problem (none of which it was), and gave us estimates which ran from a few hundred to over a grand.
Robert arrived, looked at the situation, examined the area, then checked our tub spout finding that the underside was severely corroded, and concluded that the leak was probably due to a leak in the tub spout pipe. Long story short, took the spout off and found that it was the problem, so he soldered the pipe off, replaced it, and the spout. He checked for presence of water or moisture on the floor under the rug, at the edge of the wall behind the tub with a very high-tech, CSI type infrared heat detecting instrument. Thankfully, it appeared that there was no apparent water in the wall, and only a very narrow trace of moisture along a short section of the wall.
Robert completed the job for a very reasonable rate, including snaking the tub drain pipe, in under an hour. In addition to being responsive, reliable, doing great work, and being reasonable, he is very personable and a pleasure to interact with. Needless to say, but I'll say it anyway, he is our new plumber.
Yes, we would recommend him to a friend!