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Howard Plumbing

Howard Plumbing

Plumbing Service
Annapolis, MD 21409

Description


We answer our phones 24 hours a day/7 days a week and try to accommodate all schedules. Our plumbers typically take appointments from 8:00 a.m. until 6:00 p.m. Howard Plumbing offers all the plumbing services you will need for your home or business. We work with many of the industry's top product brands including Moen, American Standard and Ghroe. Some of our services include the following new plumbing installation, replacements or repairs: Water Service Sewers Water Heaters Drain Cleaning Garbage Disposals Well Pumps Well Tanks Septic Tanks Sump Pumps and Backup Sump Pumps Pier Water Lines Gas Lines

HISTORY


Established in 2012.
Howard Plumbing is a new local Maryland company that is dedicated to dependable service. We are family run and work to provide plumbing services in the moral and reputable way that companies used to uphold. We are proud to be born, raised and educated in our home state! We offer evening and weekend emergency service when needed in order to try and provide even more convenience for your family. We hope you will call us for any questions or plumbing advice and promise the best quality and price. Our master plumber is waiting for your call!

ABOUT BUSINESS OWNER


In 2012, I needed a change.  I had been in the plumbing field for almost ten years and felt that customers' needs were not being met.  I wanted to be able to provide good customer service with affordable pricing and not to sacrifice one or the other.  

I am dedicated to this company as it is now the lifeblood for my new family.  In 2005, I met my wife where she pushed me to start building the necessary skills to run my own company.  While she studied at the University of Maryland, I studied for my plumbing Master's license.  We were married in 2011 and have been working hard to be the best we can. Everyday I try to be the best business owner, plumber (because surprisingly the two are separate), husband, father, son, etc. that I can be.  I hope you feel the same after I come to assist you with your plumbing needs at your home.

SERVICES


Reviews


Carol C.
Carol C.
8/15/2018
Call Howard Plumbing first if you want the same great experience we had!

For me to write a review is rare, even more so for it to be a positive one. Howard Plumbing did a such a great job for us that I was compelled to write this review because they more than earned it.

Our 16-year-old gas hot water heater gave out and flooded our basement. After the initial stress and chaos with mitigating the water damage and contacting our insurance company, we started calling plumbers for help. We prioritized plumbing companies by how helpful and authentic their reviews appeared to be. We called a few but none could come out for days. Then we called Howard Plumbing. Tim & Michelle were great communicators: they listened, asked clarifying questions, checked for understanding and clearly outlined everything, including a quote that was in line or better than the others. Best of all they scheduled an appointment for the next morning!

The Howard Plumbing crew was on time, efficient, courteous, professional, polite and more. A master plumber was on site to ensure all pipes and connections were in good order because we use gas. Good thing too, because at my request, he inspected our lines and discovered a gas leak which was promptly repaired. The crew installed a great new water heater (much more modern and a bit larger capacity than the old one), cleaned up, packed up and hauled our old water heater away, all in less time than I had anticipated. When all was said and done, the quoted price was the price we paid, we had a wonderful new gas heater installed, and we had the comfort of knowing our gas lines were in good order now. For the first time during our crisis we smiled.

In conclusion, Howard Plumbing did a fantastic job! From Tim and Michelle, to their onsite crew, they inspired confidence  in their ability to handle my repair and then proved it great service! As I said, I don't normally take the time to write reviews but Howard Plumbing truly exceeded my expectations.

When you need a plumber, save yourself some time and call Howard Plumbing first if you want the same great experience we had.

Roldan T.
Roldan T.
12/14/2021
Had my hot water line that was leaking under the cement slab replaced and installed a instant hot water tank with recirculator. Jeff was very experienced and professional. Reliable and finished the work on time. He discovered other plumbing issues during the install with my drain and made the necessary repairs. I will hire him again in the future.

Robert M.
Robert M.
06/11/2020 12:00:00 SA
I had a great experience with Pat at Howard Plumbing, and I would use them again. Prices were reasonable, Pat was super knowledgable, and he didn't try to upsell me or charge me for something that didn't need to be done. My gas hot water heater wasn't working, and it required a relatively simple fix. It should be noted that I had another plumber out the day before who told me that I would likely need to replace it and was unable to diagnose the issue. Howard plumbing to the rescue.

Tom Z.
Tom Z.
4/25/2018
bad bad service.
did place a drain pip under garden, totally destroyed may entire garden, also damaged my drive way when he drove his heavy machine on both my drive way and grass land.
After he finish placed drain pip, I saw those mountains and valleys in my garden land, ask him what should I do, he just simply reply that I have to add large amount of mulch.

then additionally I have to spend another $4,000 to repair my garden and drive way.

Paula R.
Paula R.
06/05/2017 12:00:00 SA
On time, but terrible customer service - we just paid them $160 to seal two toilet bases and break our kitchen faucet. Our kitchen sink faucet's base broke months ago, we called them out to fix it and check for leaking under two toilets.

They sealed the bases of the toilets, but said they didn't know why one of the toilets wouldn't flush properly. I appreciate that they were truthful about not knowing what was wrong, but would've appreciated a recommendation for someone who could solve the problem.

The faucet they couldn't repair and offered to come back once we had found one we liked, rather than bringing one they picked that would have cost more. After they left we tried to use the faucet and water flooded the cabinet below. When we called to ask them to fix the leak they caused they said it had to have been like that the entire time, that they thought we knew it was leaking, and claimed that the reason we had called them was to fix a leaking faucet (we had not, it never leaked before, just the base had broken), and that there was a pool of water under the sink when they looked - which they didn't mention when they were here, and left. They said there was no way to fix it and we'd just have to replace it.

Karlo S.
Karlo S.
7/30/2019
DO NO US THIS PLUMBING SERVICE!
I have been looking for a plumbing service to do some drain work and new water heater in my basement and actually considered using Howard Plumbing.  As luck would have it, I was driving down Ritchie Highway today (July 30, 2019 @ 4:55p) and I could see a white truck swerving in and out of traffic and speeding on open stretches in my rearview mirror.  I didn't think anything of it until this truck came up behind me, twitched lanes, moved erratically to the passenger side of my truck and then abruptly moved in front of me.  I had to slam on my brakes and cut my steering wheel to the left in order to avoid hitting this Howard Plumbing truck.  The plumbing truck stayed in my lane for about 5 seconds then moved back into the lane to the right of me.  I witnessed this careless driving behavior all the way down Ritchie Highway while vehicles in rush hour traffic were slamming on their brakes and honking their horn at this idiot driver.  
My point is, why would I ever hire anyone from this plumbing service who puts other people's safety and lives in jeopardy?  There is absolutely NO plumbing emergency that is worth any type of vehicular injury caused by someone who was driving so carelessly.  I am sure anyone, especially someone who has had a family member killed in a car accident understands that this type of behavior should not be tolerated.  Especially from a company who uses this quote on their website:  As a family-owned and operated company, we strive to meet your family's needs on your schedule.  A family-owned business would not jeopardize the possible destruction of a family with careless driving that could result in an accident and the loss of a parent or child.
I belong to many parent groups in the neighborhood and my children's school and I am going to make it a point to inform these groups of my experience and make sure these families chose other plumbing companies for their needs.

Kee C.
Kee C.
04/08/2014 12:00:00 SA
Patrick (owner of Howard Plumbing) came out to our home to replace a old toilet in one of our guest bathrooms.

1. He was very professional.
2. Very knowledgeable and explained to me the difference between the standard toilet versus a high line toilet.
3. Quick and efficient. Patrick realized when he arrived that the new toilet he brought to replace ours was cracked. He immediately went to buy a brand new one and installed it without issue.
4. I inquired about having other plumbing related items upgraded around the house and he gave me approx. estimates to help me plan for future upgrades.

Overall, Howard Plumbing was a great choice to use for our plumbing needs. We will definitely use their services again and recommend them to our friends & family.

Michael R.
Michael R.
11/03/2018 12:00:00 SA
They did an outstanding job. Responded very very quickly and provided a very competitive price. Completed the work with a lot of challenges, but honored the original estimate. Even swept and vacuumed after their work. All employees were courteous and professional. Special thanks to Patrick, the Mikes and Joey.

David J.
David J.
12/29/2017
Two very nice guys came out and reconnected my stove. It took 6 minutes total. I was charged $190. I'm not sure what to say about that. They did replace may original hose, but $190 seems high--maybe I'm wrong. I should have asked for pricing up front. You live, you learn.

Mike V.
Mike V.
7/22/2015
We called a different plumber in the past. They came out and didn't fix the problem.

Howard Plumbing came out today. He got into the wall, found the leak, and soldered a new pipe in place to fix the problem.

The price was a respectable $230. He was here on time (unimaginable for most service businesses) and got the job done quickly. Overall awesome experience.

Janet S.
Janet S.
08/09/2018 12:00:00 SA
Used Yelp to receive three quotes for a leaky faucet bib and Howard Plumbing responded quickly with a reasonable price. When Tim came, however, he recommended trying to fix it, rather than replace, actually saving me $75 dollars off his estimate. That's a first for me. And now I've got an outside faucet and is no longer dripping! Thank you Tim!

Maggy S.
Maggy S.
2/22/2015
OMG Patrick saved our ass and showed up two hours after I called, during a snowstorm after a pipe burst and flooded our basement. He and his wife provided the best possible customer service and excellent work.

If I were still young enough, I would bear his children.

Jamie G.
Jamie G.
08/03/2017 12:00:00 SA
UPDATE: The company called back and delivered great customer service. They apologized for the misunderstanding. We were supposed to only be charged the service fee of $75 (completely reasonable), not the $160 hourly rate. I appreciate them reaching back out. If we need the work done after all, we will definitely consider hiring them for the job. It takes a lot to admit to a mistake and I commend them for taking action.

ORIGINAL: I called them due to a plumbing emergency to see what was wrong. At first they were great, sending someone ASAP to check it out (much appreciated). And the tech they sent was very helpful. My husband wanted to be able to see the problem for himself before deciding to spend $385 to fix it as that's a large sum to drop unexpectedly. So we were going to call them back after he had a chance to inspect and we could talk about the options. But the tech's boss told him to charge me the full $160 (hourly rate) for a visit that lasted less than 5 minutes. I've never had an encounter like this. And we decided we won't be having them back to fix the problem. I appreciate their timeliness, but no one told me what (or even if) I would be charged for the service visit until after the tech inspected the problem. $160 is a large sum for 2 minutes when a previous plumber came out for a different issue and charged only $75.

Melanie C.
Melanie C.
7/27/2017
These guys were great once on site. The scheduling experience was kind of hectic but in the end it all worked out.

Daniel G.
Daniel G.
03/12/2015 12:00:00 SA
I'm relatively new to the area, and a very new homeowner in the area.  Therefore, I look to Yelp, especially when finding a specialized trade.

My wife and i bought an old Colonial in Catonsville.  The 90% efficient gas furnace in the attic has a condensate line that runs outside from the attic to the ground.  Shockingly, when it got cold...the water in the line froze outside, which lead to a backup inside.  Water freezes?  Who knew?  How the previous owners dealt with this I don't know.  Nevertheless, HVAC companies wouldn't touch it, and recommended having a plumber move the condensate line indoors.

In comes Howard Plumbing via Yelp.  Patrick came to my home and took the time to really check things out, including squeezing himself over the furnace in the attic to get eyes on the layout of the potential fix.  He came up with a great idea for the fix, which was really non-invasive since much of our home is plaster.  He also agreed to snake the basement drain line when doing the larger project.

The work was done this Tuesday.  I believe the two gentlemen who did the job were Rob and Caleb.  They did a great job, dealt with a few hiccups on the drain snaking, and did the best cleanup job of any contractor I've had in any home I've lived in.  All with their shoes off - I didn't even have to request that.

In summary, the price was great for the jobs; Patrick, Rob, & Caleb were all so responsive, professional, and easy to work with; and I can leave my heat on when it drops below freezing without worrying.

This is a total Yelp win.

Michael G.
Michael G.
6/15/2017
I called on a Monday with a non-emergency, and was able to schedule for the next morning.
Jeff from Howard plumbing was great.  He fixed my leaking shower neck in no time at all and even replaced a dripping shut-off valve to my dishwasher so the big box chain store installer could finish installing my new dishwasher.  Very reasonably priced.  Thanks guys, top notch!  I would definitely call them again with any plumbing concern.

Jay S.
Jay S.
3/29/2019
Howard Plumbing did a complete re-pipe for us, replacing the original 30+ year old Quest piping with new Pex.  They were responsive, scheduled the work right away, got the job done quickly. The crew knew what they were doing.  They did neat work with as little disruption as possible.  No complaints here.

Phil B.
Phil B.
1/27/2013
Howard Plumbing was very professional and courteous.  My wife called in for a clogged drain and broken faucet, and scheduled a time that worked out for us.  HP called the day that was scheduled and actually asked if we'd be ok with him arriving an hour earlier than planned - no problem with us!  

Within 30 minutes, HP had identified the problem, and cleaned our drain.  I don't know what he saw and he never told - thank you, good sir.  The drain now works perfect, and the faucet was fixed as well.  I highly recommend HP to anyone looking for a plumber.

Jana M.
Jana M.
3/21/2016
Converted my home from oil to gas heating.  With new gas service, I needed approximately 60 feet of gas line run from new gas manifold to new stove.  Obtained five estimates before making easy decision to go with Howard Plumbing.  They really stood out, being very professional, knowledgeable, and reasonably priced.  This was a two-day process, requiring two inspections, each of which was an immediate pass.  I cannot speak more highly of their service.  Howard Plumbing's reputation is well-deserved, and I intend to use them for future jobs.

Edwin A.
Edwin A.
1/18/2019
Used Howard Plumbing again for a backup in my tenants basement basin sink. After some miscommunication from their on site plumber to the officer manager, I was quoted a price that I was quite unhappy with and which was not consistent with what I was used to with this company. After receiving feedback about the issue, Patrick, the owner, personally called me to clarify the misunderstanding, and to ensure me that I could, and should, expect the high standard that I was used to. He revisited the property to ensure the issue was fixed while personally keeping me informed of any issues.  If you're looking for an honest company with great prices, Howard Plumbing is it.

Casey B.
Casey B.
02/08/2018 12:00:00 SA
Fast response to initial inquiry, consultative approach, fair pricing, rapid installation, professional team on-site. what more can i ask for? Thanks again!

J C.
J C.
11/25/2014
Yup. Another satisfied customer here.
I called Howard Plumbing at 7pm on a Thursday night after finding a water tank in our basement acting more like a shower. Patrick actually answered the phone. We discussed the problem, I sent over photos. We discussed the solution and price. He agreed to send over his team in the morning with a new tank and fix it immediately.
The team turned up (slightly early!) and realised that the new tank was smaller than the one it was replacing.
After some to and fro trying to find a replacement tank (not really their fault), we got it sorted less than 24 hours after finding the problem.

Great to work with. Do what they say they are going to do. Professional.
I'm hoping not to need another plumber but if I do, Howard Plumbing will get the call.

Sara K.
Sara K.
2/28/2017
trustworthy, reliable, easy to communicate with, very fair prices.

Kate B.
Kate B.
3/28/2018
We had a leak where we didn't know the origin. Patrick and Andrew came over within hours and patiently searched. Patrick explained what he found and gave helpful suggestions. They even came back the same day after another job to make sure they found the cause. They found it and did not charge us an arm and a leg at all. Howard Plumbing was awesome, and we wouldn't hesitate to call them again.

Jackie L.
Jackie L.
06/04/2014 12:00:00 SA
He did a great job. It was less than half the cost Roto Rooter was going to charge us! He responded very quickly and got everything fixed fast. So glad to have our bathroom back! We'll definitely use Howard's again if we have any plumbing problems in the future.

Tom K.
Tom K.
11/19/2014
Awesome doing business with Howard Plumbing.  Our water heater crapped out on a Monday night so I called 4 plumbers at 6:15AM on a Tuesday morning asking if they could replace my water heater.  Howard Plumbing called back right after they opened at 7:00am and asked if they could come around 12:30pm.  I was immensely pleased that they could do it that same day (cold showers suck).  Around 10:00am, I got a call from Howard asking if they could come early.  He showed up around 10:45 ready to go.  90 minutes or so later, I had a new water heater installed.  
The plumber, Patrick, was very knowledgeable and professional.  He worked quickly, happily explaining what he was doing as he worked (yes, I'm very curious and I ask a lot of questions). He cleaned up after his work too.  I'd highly recommend him.

Dan Z.
Dan Z.
07/08/2017 12:00:00 SA
Both of my experiences with Howard Plumbing have been outstanding with rapid response, excellent performance, and work done at a fair price.  Patrick responded to my call for help with a leaky well service line in 2015 and fixed it quickly with very little disruption to my lawn.  I called Howard again in 2017 for a problem with low water pressure and a short-cycling well pump.  This time Jeff came out.  He quickly found the cause.  I small piece of a check valve had separated and become lodged in the pipe near the pressure tank.  He assured me that the rest of the system and pump were fine and needed no further attention.  Still, I decided to have him replace our 20 year old tank and associated parts anyway as a preventative measure.  He did an excellent job.  Howard Plumbing is my go-to plumbing company from now on.

Thomas J.
Thomas J.
2/21/2014
These guys were great.   I had a pipe burst and blow water all over my floor.  I called a couple places and got various versions of we will get right back with you.   I called these guys and got right through and a plumber was at my house in 15 minutes.  He diagnosed the problem quickly, got what water back on they could and the next day came back out and fixed the problem.  The price was reasonable , the service quick and the plumber tidy and courteous.   I'd use them again.

Joseph W.
Joseph W.
02/10/2015 12:00:00 SA
One happy customer here!! I called Howard Plumbing to come out and fix a problem that I was having (no water pressure). He was out here first thing Saturday morning and fixed it immediately. His cost is reasonable and I would recommend him to anyone that is looking for a honest plumber. GREAT WORK!! Howard Plumbing is the way to go.

Mary F.
Mary F.
2/21/2014
Howard Plumbing is great! I found Patrick a few years ago when he was getting his business off the ground and I was so happy to have a plumber that I could trust. Patrick has taken care of several of my plumbing needs over the years and he has ALWAYS been very dependable! He finds the problem, recommends a solution (or several) and fixes it at a reasonable price. I would definitely recommend HP to anyone looking for a plumber.

Jim G.
Jim G.
10/02/2012 12:00:00 SA
I would recommend Patrick for any of your plumbing needs.  Howard Plumbing replaced our main water line into our house.  The work was completed fast with minimal damage to our yard.  They even re-planted our plants that were uprooted due to the work.  His price was very fair, far below any of the other quotes from other companies for the same work.  He even did a few side jobs at no cost.  Great company!

Tod T.
Tod T.
4/23/2016
I've had to call Howard Plumbing twice in a townhouse I just purchased. Both were for minor fixes like a garbage disposal and an element on a hot water heater but both times I was impressed with Jeff the technician. He quickly fixed the issues and explained his process for fixing them. Ideally would have preferred to not have an issue but when I do I know that I have a solid company to turn to. Overall very satisfied with the work and the professionalism.

Lee N.
Lee N.
3/17/2013
Patrick is a super personable and knowledgeable guy! I called him past 7 pm on a weeknight and he offered to come out that night to address my kitchen sink drain issue. An hour later he showed up, cleared the blockage, worked his magic and reattached a P trap (the old one had broken and my Home Depot run resulted in one that was a little short...oops), and was out the door by 9. Fair price for prompt and friendly service...what more can you ask for?

Phillip S.
Phillip S.
03/07/2016 12:00:00 SA
Me too.  I had a fantastic experience with their repairs to a problematic shower, and they are now my plumbers for life.

E W.
E W.
9/29/2014
Patrick was quick, fair and efficient.   He provided a reasonable estimate and kept me informed  of exactly what he was doing.  I highly recommend Howard Plumbing.  They do fine work  at a great price.

Dulani W.
Dulani W.
10/13/2013
Nice guy.  Called him with an emergency job and was too busy to take it.  He was very helpful and passed me on to another company that was available and was GREAT too.

Kent D.
Kent D.
10/19/2012
I dealt with Patrick to replace the P trap under our kitchen sink. I found him prompt, flexible, and professional.   The work was completed after 5.  He offers regular after 5 pm availability.  Patrick was pleasant on the phone and in person.  The P trap replacement looks professional.  He also communicates well over email, which you won't find in most home improvement pros.  I would recommending him for your plumbing needs. It's 5 stars if it's a little cheaper.

Dale W.
Dale W.
03/05/2014 12:00:00 SA
Patrick came out on a Sunday thanks to a stupid move I made while putting a nail in the wall. He arrived when he said he would, was efficient and professional. I expected to pay more and probably would have had I not found him. If I need any other work, he will be my only call.

Dave N.
Dave N.
4/26/2014
Great service to install a hot water re circulator at my place in NE DC.  One never knows what you will get from a new plumber, but this was a very pleasant surprise.  Very knowledgeable, timely and 100% trustworthy.   I would recommend Patrick and his crew to anyone for anything plumbing related.

John D.
John D.
11/06/2013 12:00:00 SA
I called Howard Plumbing for a sewer line repair.  They gave me a very reasonable estimate and got to work very quickly.  They were quick, efficient, and Patrick was also very informative, keeping me aware of exactly what they were doing and why.  I really appreciated his candor and fine work ethic.  Howard Plumbing does fine work and is run by an honest guy who charges a very fair rate.  I will call them again for any plumbing projects or emergencies in the future.

Christopher W.
Christopher W.
3/31/2013
I had Patrick replace my main water pipe coming into my house. He was very professional and courteous. He made sure to take off his shoes to keep my house clean. I would highly recommend him to anyone who needs service done. Plus you can contact him anytime and he always answers. Also his prices beat all competitors.

M C.
M C.
5/17/2013
Howard Plumbing is the best, great prices, and very accommodating with schedules.  I needed handicap rails added to the bathroom for my elderly parents who would be arriving sooner than expected.  Patrick called me back within a couple hours of me leaving a message, agreed to meet me in the evening to assess the project and give me a quote.  He was on time, very professional and gave me a very good price for a rush job.  He was able to complete the job on Saturday to accommodate my schedule, was very fast while taking the time to ensure the rails were perfectly secure and located well for ease of use, replaced the shower head while there, and stuck to the original quoted price.  I highly recommend Howard Plumbing and will use them as my regular plumbers from no on.

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