Description
Bamford Plumbing & Heating is a licensed contractor serving the Greater Baltimore Area. Call/Text (410) 804-0111 for a quote. We specialize in Well Pump Service & Repair, Septic, and Hydronic Heating Service. Our primary focus is on residential and commercial plumbing and heating repair work, and will take any job..big or small! We pride ourselves on being professional experts that you can count on to get the job done right. We look forward to serving you soon. Our specialities and services include: Faucet repair and replacement, toilet repair and replacement, kitchen and lavatory replacement including pedestal and vanity replacement, bathtub and shower replacement, water heater repair, maintenance, and replacement, valve and piping repairs, garbage disposal repair and replacement, dishwasher installation, gas range, cook top, dryer installation, boiler repair , maintenance, and replacement, drain cleaning, septic repair & replacement, water conditioner repair, maintenance, and replacement, sump pump repair and replacement, sewage pump repair and replacement. and well pump repair and replacement.
HISTORY
Established in 2009.
I have been doing plumbing since Oct. 1, 1999 and on Oct. 30, 2009 I made my dream of owning and operating my own plumbing and heating company come true. Little by little I have been hard at work building my customer base from Cecil County, Maryland to Annapolis Maryland. Just google Bamford plumbing and heating and you can read the reviews just like the ones on this site from happy people that have hired me to help them and my family and I are very truly great full to call these people that took their time to write these reviews our customers! With out them this would not be able to continue and I just want to say THANKS. Since being a one person company you do get in my opinion much more personalized service and are not just another customer We do also sub contract for Lowe's stores for their Installed sales division. That I must say is a hard way to make money but it does keep the company moving. And that about does it so far for a history I 'll keep you up to date .
ABOUT BUSINESS OWNER
Master plumber/gas fitter . I have been working in the plumbing industry since 1999.
SERVICES
Emergency Services, Sink Repair, Heater Repair, Faucet Installation , Sink Installation , Water Heater Repair , Flame Sensor Repair, Gas Furnace Repair, Leak Detection, Pipe Repair, Toilet Repair, Drain Cleaning , Faucet Repair , Toilet Installation , Boiler Services, Garbage Disposal Repair, Gas Line Services, Water Heater Installation, , ,
Reviews
Jennifer F.
10/05/2011 12:00:00 SA
We tried unclogging the drain in our house ourselves, even renting an auger from the home store, but we still had a clog, called Doug (who did a wonderful job in our new kitchen ) and he came out that afternoon and got the clog. He pulled out tree roots and lots of gunk. So glad we called him again. He is professional and courteous, will definitely call him again. Just hope we don't need to call too soon.
Just had Doug Bamford do some work at a rental property I own. He was reliable, honest and reasonably priced. I see no reason to shop around for other plumbers after this excellent (and rare when it comes to some tradesmen!) experience.
Doug was fast, professional, well priced, and did even more than asked. I highly recommend him and will definitely be using him again myself.
Anne W.
10/01/2019 12:00:00 SA
I called because I had a leak in the upstairs bathroom of my rental property which was leaking into the living room ceiling. Doug came out, assessed the issue and quoted me a price of about $900 to repair. He said he would send me a written estimate. I bugged him for about three weeks to send the estimate and when he finally did, it was for over $2,000!!! I was so appalled that the estimate doubled for no apparent reason that I called a different plumber (George / Thomas Plumbing) who went out and quoted me a price of $195 to replace a part. He was able to fix it on site and no issues since. Can you imagine paying $2,000 for something that should be $195?!?!? Shameful! I don't appreciate being taken advantage of by crooked companies!
Had a hot water issue. Called Bamford and they came out the same day, replaced the thermostats in my water heater, and had me running hot water the same day. Very good work, good service, and reasonably priced. Highly recommend.
Doug is the go-to plumber for my rental properties. He has helped me a number of times with both big and small jobs. He is an all-around great guy, honest, nice, and knows his stuff! I would recommend him to any home owner and landlord. If you're looking for a quality business relationship, you won't regret contacting Doug with Bamford Plumbing & Heating.
Mark H.
05/07/2015 12:00:00 SA
These guys are great. Had a toilet emergency and Doug cleared his schedule to come out the next day. His prices were lower than the other quotes I got and he did the job very quickly. I would highly recommend his services to anyone in consideration.
Totally in agreement with all the other 5-star reviews. We are new to Baltimore and are remodeling an old house. My husband found this company here on Yelp. Although it was a weekend, Doug added us to his already busy schedule and kept us updated on when he would be available. He finally got to us on Sunday afternoon and worked until it was done 4 hours later. It was a nasty clog in an old toilet in a very old house with previous generations of owners of dubious DIY skills. So glad we found this company!
Called and plumber came out. Was very honest and fixed the problem at an extremely reasonable rate. I asked him to check out something else and he did, and took the time out to explain what would need to be done. I will definitely be using this company for all our plumbing issues!
Rose M.
10/10/2012 12:00:00 SA
Call Doug for plumbing issues! I called Bamford Plumbing to get a second opinion on a couple minor issues that Len the Plumber told me would be several hundred dollars to fix and it just didnt sound right. Doug came out to do a free estimate and was great, gave his professional opinion and saved me from spending a ton of money unnecessarily because this other plumbing company was trying to turn a routine issue into an emergency. I really appreciate an honest assessment, straight talk, and will definitely be calling Doug again when we're ready to make the upgrades he suggested. Thanks Doug!
J K.
09/05/2012 12:00:00 SA
Doug came to my home and was curtious and helpful beyond belief! A trusted plumber ... One you can count on to be honest and fair. If you are looking for someone who knows his stuff, will be on time, polite and knowledgable ... Then call Bamford plumbing. They responded in a timely manner, followed up and most of all, they are trustworthy company!!! Thank you Bamford Plumbing!!! There are not many good ones left... I'm glad I found you!
Jill B.
11/11/2019 12:00:00 SA
This is our third time calling Bamford Plumbing & Heating for a problem in our 73-year-old home. Once again, Doug came out on a Sunday for our flooding issue. He took time to explain the issue to us, provided recommendations immediately, and continued to make us feel valued as customers. I can not imagine how anyone could claim to have a bad experience with this company, and with Doug in particular. He has always proven to be honest, trustworthy, responsive, and more than fair and reasonable in his pricing. I would recommend him to anyone, and I would point out the volume of 5 star reviews to anyone questioning what kind of experience you are going to have. NO other small business that I've worked with has this number of consistently awesome reviews.
Thanks again for everything, Doug! We'll be calling you again!
Incredible - Called Bamford because of toilet flooding into basement on Saturday evening. First piece of free advice was call the city and have them check their clean-out, a free service. After the city came by I let Doug know we still had a problem. He was just finishing a job nearby and said he'd come over in a few minute. Doug spent about a half hour helping isolate the problem, which turned out to be something I could fix myself. I asked Doug how much I owed him, in order to pay for service and Doug's response ..... No charge!! He said he was in the area anyway so no charge. Nice fellow, been around Baltimore quite a while, friendly conversation, knows his trade. Definitely recommended!!
I am so appreciative for this company. In the middle of having tile floors installed we lost all water. When you're on a well, that's a big deal! I encouraged my dad to call this company based solely on reviews. Doug came out within twelve hours and worked so hard to get our water running again! He could have told my old, gullible dad that he needed a new well pump in addition to the electrical fix necessary to get the water going again. Instead, he was fair, honest, and got the job done for a great price. Guys like this make customers for life, and my family is one of them for sure!
Thanks for your help in our time of need!
D B.
10/11/2014 12:00:00 SA
Finding a reasonably affordable, relatively available, and experienced plumber is a difficult task. I screened several plumbing professionals (large and small) over the phone; Was not comfortable providing a pre-estimate deposit during scheduling.
After discovering this one-man plumber on Yelp, I made the call - figuring I would continue screening the next 5 plumbers on my list. Once Doug answered my screening questions (and those specifically pertaining to my plumbing issue), and recognizing my plumbing issue was not urgent, I willingly scheduled an appointment.
I am quite pleased with my decision. Doug was extremely proficient, thorough - going beyond the normal as in preventative maintenance, as well as cleaned the workspace afterwards.
Because of my own schedule, I watch the clock so my only ( minor) concern was the duration of the visit which had no bearing on the service price (quoted earlier).
Nonetheless, my kitchen plumbing has been in working order since. I found this service exceeding my expectations, affordable, and recommendable. When future plumbing need arises, I will be contacting Bamford Plumbing.
Decided to go with Bamford after getting a quote from len and I am happy I did. I found him here and his price was almost a 3rd. He was helpful over the phone and he did a quick and neat job. I would def recommend him to anyone.
Called for an emergency! It says they are open until midnight. It's 8:56pm and they said they won't come out. Very frustrating when dealing with an emergency! On to the next phone call!
Christopher W.
10/09/2017 12:00:00 SA
Very professional and comforting to know that the plumber hired is willing to think outside the box rather than suggest an outrageous solution that would cost a lot of money.
I am inexperienced with the pricing scheme, so I cannot speak on how cheap or expensive the services are. However, if I were to say anything negative, it would be that there were no receipts (probably because I didn't ask for any).
Other than that I would highly recommend him for coming off hours and keeping in good contact and communication throughout.
**Edit**
Got the receipt in the email after I gave my email address to the company. The job was a rush job so we forgot to exchange contacts other than phone#
Doug was a lifesaver! I had a clogged toilet, a 2nd slow flushing toilet, and a shower leak from the water regulating knob. Of course all this was happening just a few hours before the arrival of guests. The first company I called was a no-show, so I was in a panic.
Doug was able to come the same day, actually arriving a few minutes early. He expertly fixed all the problems, was quick and very neat. He even put on shoe covers so as not to track on the light colored carpet. He's very good at explaining problems and fixes.
I would definitely call Bamford Plumbing & Heating again!
He's honest and competent. He could have gouged us for a problem and didn't do so. I now know who I will call with any plumbing issues I have in the future.
Michael L.
10/02/2012 12:00:00 SA
Really great service. They provided reasonable service windows and frequent updates if Doug was running a little late. They also provided a 'heads up' call about 10 minutes before he arrived. Both really appreciated.
We had a little mis-communication at first, but Doug went out of his way to make it right.
If I ever have another plumbing problem, I'm calling these guys.
Y N.
07/04/2018 12:00:00 SA
Doug Bamford was completely professional, thorough, and honest when working on a kitchen sink leak and outdoor bib repair. He was readily available via phone and text. He completed his work as described. He provided a thorough explanation - both written and verbally - for all the work that was done. He was completely reputable and great to work with. His pricing was reasonable and fair. I would highly HIGHLY recommend him for any work that you need for your home. He would be our go to for any work in Harford County, Maryland!!
Yindsey W.
05/02/2016 12:00:00 SA
Doug is great. He is fair, professional, and responsive. He is very detail oriented and I'm very satisfied with the end result. Doug replaced a cracked 4 inch cast iron pipe at my house. He came to the house as scheduled and finished the job and received approval from the permit office. Now Doug is working on my other plumbing projects around the house. I trust his recommendations.
Best plumber ever . On time . Fix things efficiently and effectively . Text u back right away. Fair price . Basically he does everything right .
Rick S.
03/12/2013 12:00:00 SA
Doug is great!
This morning he came out to relight my pilot light. I had tried and couldn't get it to work. But here's the great thing. He showed me what I was doing wrong, and how to do it right. He could've kept that knowledge to himself, and if so, I'd have to call someone to do it again. But instead, he showed me how. And now, I will call him first each time. And I will recommend him to friends, and here on Yelp!
I should mention that he had been to my home about a year ago to replace my garbage disposal. That was a very good experience as well!
As a new homeowner this was my first time needing to use the services of a plumber and I could not have asked for a better experience with Bamford Plumbing! Doug is truly honest and fair. It is clear that he whole heartedly has the best interest of your home and budget in mind. He was clear about what my options were and then gave his opinion on what he would do if this was his house, which surprisingly was the cheapest of all options. Extremely knowledgeable in all areas of his work and a very nice person that you feel more than comfortable having inside of your home. Without a doubt will be using Bamford Plumbing for all future needs and will be highly recommending to all friends and family ! If you need a plumber, look no further because you've found the best one in the area !
Doug and his wife provide exceptional service at extremely reasonable price. I was unable to clear a clog in my kitchen drain. Not only did they clear the line, but they also secured loose plumbing so as to prevent potential future problems. Thank you.
Bamford Plumbing is great! I had a clogged pipe and water was backing up and leaking out of my AC condenser. I called around a few places and they either would not give me a quote, or was estimating at least $400. Doug was the only one that was straightforward with his pricing methods (total cost in the end was about $300). He came on time, got right to work, and even cleaned up after himself. While fixing the pipe,he was very patient with my questions and explained how everything worked. Afterwards he also answered a few of my other plumbing-related questions. Overall I am very satisfied with his service and would highly recommend his company to all my friends.
I caught these guys yesterday they scheduled appointment for today between 1 and 4 p.m. arrived at 2:30 p.m. Had service completed and under 20 minutes great job.
Jan M.
08/03/2013 12:00:00 SA
On request, I emailed Doug a list of specific issues I needed addressed. He responded to my email, but did not quote any prices. When he arrived that evening (see below re timing), he wanted $170 to replace a simple drain stopper. If I had known that, I wouldn't have wasted either of our times.
Speaking of times, he was supposed to come out between 2-3, so I had taken off work. Though he did call to say he was running late due to an expected job requirement at another location, he estimated he'd be here between 3-5. He arrived at 6:30 p.m. without another call. I could have saved my day off from work.
He ended up fixing one toilet (for $173 - so why was a simple stopper so much?), and did a good job on that - though that required a run to Home Depot and he was here until 9:00 p.m.! I was ready for bed!
Would not use again.
Quick response, great job, was very easy for both my tenant and I to deal with. I called after 5:00, and they were there the next morning. I called after the job was done and gave my cc number over the phone. Fast, good, and easy!
Finding reliable contractors is a challenge given I don't live in the area. I would highly recommend them!
Tom H.
10/03/2015 12:00:00 SA
Doug is the complete bundle. Competent Plumber, personable, reliable, honest, not overpriced (like a lot of them are) Does great job for a fair price! We just had him replace our tub faucets, sink, and toilet (replaced the original for an ADA (Americans with Disabilities Act) model higher off the floor as the old one was too low for me as I have health issues) what a difference that made! He's coming back to install a water pressure regulator as my home water pressure feed is too high. If you have an urgent problem he always tries to work you into his schedule as he has with the water pressure issue. Our bathroom looks great, everything works flawlessly, and my wife loves it!, I've had several Plumbers one or 2 did shoddy work, overcharged, etc. Not this guy. Give him a try!
Contacted plumber to install a sink in my bathroom. Plumber was very nice over the phone, however, he was not a man of his word. I had to call the plumber several times to find out when he could perform the service. Contractor told me he would call me after he drafted an estimate. I never heard back from the plumber. I don't understand why he would not contact me for business. I think it is unprofessional. It's unfortunate because I have several properties in Baltimore and he will be losing out in business. I called Roto Rooter. They were very professional and installed my sink the day of. I did not have to call them several times to get service. I highly recommend calling Roto Rooter if you are looking for a plumber.
Very helping advise. Had a leak in my basement I couldn't find, after honestly 50 questions from the plumber I realized my leak happened after turning on an outside shutoff valve on. I'll turn it off and see if the leak goes away. Spent 20 minutes helping me and didn't change. I'll save this number.
Tiffany V.
10/11/2011 12:00:00 SA
I called to get a plumber to my house because our toilets were backing up badly and flooding. This was a job that the plunger was powerless to fix. I first called Len the plumber, but cancelled after they lost my appointment and never gave me a call. I called Bamford after reading the reviews here on yelp.
I called and immediately spoke to Doug's wife. She was very very nice and set up an appointment right away. He came out tonight and took a lot of time to educate my husband and I regarding our plumbing, pipes and toilets. We are not the most handy people, so it was really helpful.
We coud tell that Doug really knew what he was doing and actually took pride in showing us how everything worked. He also could have gouged us on the price (honestly, we would have paid anything to keep our basement from flooding), but he didn't.
I will call Doug every time I have a plumbing concern from now on and I will recommend him to all my friends! Go with Bamford, you will NOT be disappointed!
Nina K.
06/03/2016 12:00:00 SA
Doug is great. First you make the call... over the phone you tell him the problem. He gives you a quick overview of what he believes is the problem and a rough estimate. You schedule a time. He is quick, responsive and on time. On the job he is professional and explains everything in great detail (even when it's clear some of us know absolutely nothing about plumbing). He does the work which exceeds expectations and then you get the bill and it is significantly less than his rough estimate because he was able to fix the problem without any difficulties. I have used him twice now and referred him numerous times. I'm glad he's young-ish because he will be our plumber for a very long time.
Our issue was a very leaky bathtub faucet. He was able to replace the ball joint easily (had the parts on hand) and resolve the issue. While here he also took a look at a toilet that took a long time to refill it's tank after flushing. He cleaned our line of sand residue and now it works perfectly.
Katrina P.
05/06/2012 12:00:00 SA
Bamfield is fantastic!! I would highly recommend them. Doug is very professional prompt and knowledgeable. I've tried two other companies and wasn't satisfied. I will always call Bamfield. Doug even came out on a Sat when we had a leak. He is honest and fair.
Mrs. B.
12/02/2014 12:00:00 SA
Doug just left our home. Our pilot light for our hot water heater wouldn't come on, but not only did Doug fix it, he showed us how to do it for ourselves the next time it goes out. He was a really, really, really nice guy. Totally helpful and allowed us to show him some other things around the house and in the yard that we were concerned about plumbing and drainage wise. He took time with us and didn't seem terribly rushed like some plumbing and heating folks. He was really knowledgeable and discussed several remedies with us concerning various drainage issues on our property. He's a really cool guy. He arrived really quick (shortly after we called him), and he did what he said he'd do. Dependability and reliability means a lot to us, so he's our new guy now for drainage, plumbing, heating, and cooling type issues. Try him. You won't be disappointed.
Sara U.
09/04/2015 12:00:00 SA
Absolutely the best! Used Bamford Plumbing on several occassions! Replaced a toilet, cleaned out a clogged drain pipe, cleared a clogged french drain in basement, ran new cold & hot water lines to basement bathroom! Stayed til job was complete. Fantastic & friendly attitude! Highly recommended!
A plumber I can trust. Fair prices. He is permanently in my cell phone for all my plumbing issues.
Noelle C.
02/12/2018 12:00:00 SA
So nice as a homeowner to have a plumber you can rely on! Polite, professional, prompt. Very responsive to calls/texts.
With generations of knowledge behind him, Doug knows well the pipes and drains of years gone by not just the brand new pretty stuff of new construction. He is willing to explain the issue, suggest courses of action and give pricing up front. He does what he can to work with the existing and doesn't pressure sell new or high end items to pad his bill.
We were referred to him for our kitchen sink and he did such a great job we have called him again. He was neat, and did the work within the quote given, even when some of the parts ended up costing him more.
Ondrea L.
11/08/2015 12:00:00 SA
Doug originally came out to give me an estimate. It turned out that the work that I thought needed to be done was not necessary. Rather than return at a later time, he did the work then and there. He was very careful with my old galvanized pipes and was able to clear the clog from my drain. I'm so very happy with the service provided that I will be recommending him to any of my friends that need a plumber.
Disappointing. Called and he said he would call back within the hour. Didn't hear from him so called the next day. Said he would be by that day. Asked if he could do it after 2 and he said yes. So I take off from work. No call no show. I run a small business and am self employed. If small operators can't understand the value of time .....
Doug is quick, efficient and professional. He showed up on time, assessed the issue, and got right to work. Upon finishing the work, he cleaned up the area, and did not leave a mess. The cost was reasonable and I appreciate that he has evening hours. I would use Bamford Plumbing for my future needs.
Jason L.
01/12/2017 12:00:00 SA
For somebody like myself who knows nothing about plumbing, going with Bamford was the best decision I could have made (I've had some bad experiences with other plumbers). Doug was able to come out quickly even during the holidays and took the time to explain what was what and even went out of his way to give me some general plumbing advice unrelated to my problem. Was very honest and transparent about what he was doing and explained several different approaches to the problem. When he came out for the big job, he stayed well into the night to get the job done because we really needed it fixed in a hurry. Price was very fair and he did a great job. Everybody needs a good plumber they can trust - Doug's the guy. We'll never consider using any other plumber.
Will is great. He's extremely personable, and talks you through the problem in order to ensure that you understand the cause of the problem. If something comes up, and he's not able to make it, he will call and let you know well ahead of time.
We cannot say enough positive things about our experience with Bamford Plumbing. Doug was responsive from the start, was honest and straightforward in his assessment of our issue, and worked very hard to complete the job in a professional and conscientious manner. Both he and his apprentice were willing to persevere when the job got a bit complicated and reworked their schedules to be sure the job was completed efficiently. We will recommend Doug to all of our Harford County friends. He is a keeper!
Doug has done plumbing work in my home multiple times and I can't recommend him highly enough. He is honest, straightforward, reliable, and always on time. He will talk you through any issue. Once he even recommended other companies to me when a job was too big for his scope of work, then called me back a few days later to check on my status. Great guy!
I called Doug and left a message about the two plumbing issues that I was facing. Within one hour, he called me back and had me describe in detail everything that was wrong and listened very attentively. He walked me step-by-step over the phone on how to troubleshoot the two issues and to my disbelief we were able to fix both of the problems! He did not charge me a dime for the almost 20 minute long phone call and just said that he was happy that he could help. He did not have to help me over the phone, he could have just make a service appointment and charged me to fix the issue like 99% of the other plumbers would, but Doug is a level above that. I would HIGHLY recommend using his services.
Mario G.
11/05/2015 12:00:00 SA
Doug does great work, is professional and amicable. We had a new pressure valve and expansion tank installed. It was quick and a good price and the work was clean.
Megan D.
08/08/2012 12:00:00 SA
Great service, decent price, informative, and expedient. Highly recommend! Doug is great.
Bill B.
12/07/2010 12:00:00 SA
I tried to be my own plumber and ended up cracking the main water pipe coming into my house. After 300 gallons of water on the floor and a visit from the fire department to shut off the water, I decided my plumbing career was over.
I called Doug up mid-day and told him my situation. Everyone one else i had called said they wouldn't be able to make it out until the next day, he was able to come out that evening. In a couple of hours he chiseled out some brick and got to the source of the pipe to fix it up. Prices were reasonable considering the expedited service and would definitely use him again in the future.
Thanks to him I was able to take a shower that night.
Doug gives top-notch, absolutely amazing service. I called him about a clogged drain late in the evening, and he was THERE AT 11 PM THAT NIGHT! Truly, I was blown away and really impressed. His customer service is perfect, his pricing is very fair, and he is about the most honest guy you'll ever talk to. He really cares about what he does, and it shows. Afterwards, he tells you all about what he did and makes suggestions to avoid future problems. I cannot recommend him highly enough, he's really fantastic.
mr. Bamford called me back on a Sunday afternoon to give me 15 minutes of his time to walk me through some suggestions on my problem. Most companies you can't even reach them on a weekend but he gave me his time and expertise so openly. I appreciate his time.
Excellent Service! I called this afternoon and explained the clogging situation in one of my bathrooms. Toilet kept clogging and now the sink and tub were always backing up with water. We had no idea what could be the problem.
I called Doug up and came right out to help with our problem. He had everything cleared up just under an hour. He came in and went straight to work. Now our bathroom is functional again.
I would definitely give them a call next time we have plumbing issues!!!!
Rachel M.
09/05/2014 12:00:00 SA
So glad we consulted YELP for a leak problem! Doug was great! He was Honest, competent, pleasant , and charged reasonably! We have finally found someone in the plumbing and heating business we can trust! What a rare find!
I just received service from Doug to fix my leak. Wish I called him first before working with some friends to do it. Top service and understandable price.
Mini M.
11/11/2010 12:00:00 SA
My toilet wouldn't flush, so I opened the Yellow Pages and randomly started calling a few plumbers. I decided to go with Bamford Plumbing because the person I spoke with, Doug Bamford (the company owner), was friendly and had the best rates. Mr. Bamford arrived at my house within the agreed upon timeframe, was very professional, and promptly fixed the problem. I'll be calling Bamford Plumbing for all of my future plumbing needs.
Avi S.
12/10/2014 12:00:00 SA
We had a wonderful experience with Doug from Bamford plumbing. We just moved into our home and wanted to covert our electric range to a gas range. This meant we needed a competent plumber to run a line from the gas pipe in our basement to the kitchen. Out of all the plumbers I called (with good reviews) Doug was the only one able to come do a free estimate the same day. Took 10 minutes and he gave a pretty close estimate verbally but then also sent a formal estimate via email soon after. I have to say that his communication was on point. From keeping us in the loop on pulling the county permit to starting the work to when it can be finished, he was very clear and honest. I have never had a plumber communicate so well. His work was clean and well done. He pulled the permit on a Friday, finished the preinspection setup on Saturday, passed the inspection on Monday and we were cooking food on Monday night. For those that don't know, this is phenomenal because it can sometimes take days or weeks to finish this job. We chose Doug because he was able to do it the earliest. But in the end, he did a great job, and was very reasonably priced. I will be sure to call him for all my plumbing needs. Honest, competent, fast, master plumber and gas fitter!
Doug is fantastic. I bought a foreclosed house five months ago and have probably had him at my house at least five or six times already for various plumbing issues. He is always there when he says he will be, he does great work and explains what and why he's doing what he's doing, and his rates are very reasonable. I highly recommend him!
Just tried to call this morning at 10 AM and no one picked up the phone. I was going to leave a message but their mailbox was full. I would expect a contractor with this many great reviews would not have this type of issue.I will use someone else.
Update: Recently had Doug out to my new house to take care of a leak and replace some shower fixtures. He is still excellent at walking you through the issue and showing you where your problems are. He's very responsive to texts or calls and communicates clearly when he'll be able to stop by. His pricing is fair and the work he does is excellent. He's been my plumber for almost 6 years for a reason!
Seyed K.
11/09/2014 12:00:00 SA
All I can say is that I am so happy to finally find an honest and efficient plumber. I was work with them while out of town which is normally difficult if not impossible with other contractors in my experience. His initial quote was on the spot, job was done in a timely matter and even sent me pictures after everything was done making my life a lot easier will repeat business!
Doug is top notch, and really helped me out of a jam. I came home from work to find water dripping from my ceiling--one of my pipes had sprung a leak. He headed over to help me although it was late in the evening., stopped the leak, and came back the next morning to do a great repair on the pipes. Knowledgeable, friendly, and honest--you can't go wrong w/Bamford.
I checked Yelp before scheduling my plumbing service and these folks were at the top of the local list.
They didn't disappoint.
My wife had to handle the visit since I was at work. She HATES to deal with contractors as they typically try to rip her off (she is quite timid).
Bamford came through with exactly the service (well, actually more than expected) for less than I had budgeted for the repairs.
So hats off to these honest plumbers (two words that aren't often in the same sentence at the same time).
Bamford was a pleasure to deal with and will be my first call for any plumbing issues I have in the future. I selected them because of the fantastic reviews on Yelp, and those reviews didn't let me down.
Here's what I hate about plumbers:
-Not punctual
-Unecessarily expensive
-Often seem untrustworthy.
Doug was very busy when I called, but got me scheduled for 10am the next day. He called me that night to get a better description of the problem so he would be prepared, even letting me text him pics (excellent personal service you won't get with a massive company). I expected a call 20 minutes before he would be arriving, but because he finished early his wife called to see if he could come early, 'um, absolutely!'
We ha d a few issues/concerns, but no major work that ultimately needed doing. Doug didn't charge me the standard $80/hr you'd expect, instead he charged me $38 just for the service call, which was awesome.
He was very straightforward and trustworthy. Even telling me what I could do to check fixes and make fixes myself, rather than charging me for something I COULD do (but didn't know how). He'll be straight up and isn't out 'to get' your money, He wants to solve the problem, in whichever way is best for his customers. And I appreciate that.
Currently he's looking to expand his business, but as he is the ONLY plumber, there are some jobs he can't fit in right now. So if you have a major renovation, or large project, call and check with him. If he can't do it, he'll put you in touch with someone that can. But if you have a needed fix or small job, Doug will be there with bells on.
I'm glad I called Doug and will call him in the future for other jobs.
Called Bamford based on Yelp reviews. They talked me through issue, gave me advice on how I could easily fix problem myself, and I managed it for $10 in parts. They could have made a visit and simple repair and charged me for visit- their honesty and helpfulness were exemplary. Will call them first next time!
Doug is totally fantastic! I just bought a home that needed a bunch of plumbing related work done. I called Doug and he was able to come out and take care of everything for a great price. Doug was friendly and helpful and I won't hesitate to call him again for my plumbing needs.
They were great. They came all the way out to North East, MD and yet didn't charge extra for the drive. Explained everything clearly and was willing to teach me what went wrong with my running toilet. Gave me different options to fix it and how much each would cost.
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