Mary S.
03/09/2013 12:00:00 SA
BEWARE!!!! Michael Bitton (owner) and Rocky arrived at my house Sunday, March 3, 2012. A blockage in the main line was causing washing machine water to come up thru toilet and bathtub. I called my home warranty and they sent NoProblem Plumbing & Drain. They told me that there was a $60 copay. NoProb also said I had to pay an additional $25 for them to remove the toilet since I had no clean out. They were unable to get their equipment to go down the drain instead of up the vent and they told me they had to install a clean out. They came back Monday to do this. I asked them Monday if they could go thru roof. They said insurance companies won't insure that. They said insurance companies don't like plumbers on roofs. So they proceeded to cut a large hole in the bathroom wall at a cost to me of between $200. - $300. dollars. When they cut the pipe, the pipe broke and fell inside the main (the never mentioned it). When they tried to send their rooter down, the blades snapped off because of that piece of pipe that got stuck made the main smaller. They said they needed to scope and see what was down there. While we were waiting for a camera (they hired another company to come and scope) they kept saying things like The pipe may have collapsed and will need to be replaced. and other very scar,y expensive predictions. During the scope we saw the blade and a blockage. The camera easily went thru the blockage. NoProb said they must jet the pipe. A cost of $400 - $500 dollars. But wasn't that so much better than replacing the whole thing, they asked. They were going to come back the next day to jet. The next day I called the guy NoProb hired to come out and scope. I had some questions and he gave me honest answers. NoProb was not allowed back. I could have saved 1/2 of the $435 I paid them, had I used a competent plumber. Rocky was very unprofessional and asked me many personal questions. NoProb left my bathroom an utter disaster. NoProblem Plumbing & Drain is incompetent, unprofessional and without integrity.
other numbers - 303-953-5180, 303-941-1119, plumbers-denver.com