Dig Boss

Didn't want to need these guys but my sewer line had other plans. They were onsite within a day, worked with my insurance company, and completed the job quickly and cleanly.

Quick, responsive, well-priced, burst the pipe quickly and replaced it with PVC. Very glad I went with them!

After finding that the sewer line was broken between my house and the main, I contacted Dig Boss.  After receiving a quote, I found that they were much more reasonable than the other companies that I contacted.  They were able to get me on the schedule for the next day, which included all of the service locating and utility company coordination.  They were respectful of my lawn and landscaping while completing the work.  I was impressed they were able to get their equipment in and out without leaving a trace.  Their repair work was excellent and there were no shortcuts taken.  While I hope that I never have to call them again, I will keep their card handy just in case.

My experience with Dig Boss couldn't have been any better. Geary was extremely knowledgeable and helpful during the quoting process. Coal and the other office support were also very helpful and quick to respond to questions. I'd highly recommend them to anyone!

Don't use these guys if you have a sprinkler system, or care about responsive customer service.

Despite assurances during scheduling that any cut sprinkler lines would be left above ground, and even reminding the crew on the day of the job, this simply didn't happen.  They re-buried every line that they broke, and did not even bother to mark all of the lines that were cut.

What should have been a 60-90 minute sprinkler repair instead took 3-1/2 hours, costing me hundreds of extra dollars.

When I emailed the address on their website ([email protected]), it failed and was returned Undeliverable.  I then emailed Jake and Coal directly - the two people I was in contact with before the job - but still got no reply.

All this, and I'm STILL waiting to receive the DVD of the initial scope.  I called in before the job to ask about it, and I was assured it would be sent.  Three weeks later, still nothing.

I feel like I was lied to regarding my sprinkler system and the DVD.  Dig Boss should step up and at least acknowledge that they did not deliver the services they promised.  At least an apology would have been nice considering the hundreds of extra $$ they cost me, but since they have my money already, they just ignored me instead.

Avoid using this company if you care about vendors keeping their word... especially if you have a sprinkler system!

These people are quick, efficient, and fairly priced.  I had to have my sewer main dug up.  Of course, the break was beneath a covered patio.  They were able to maneuver their machine under the ceiling and the actual trench was only about 20 wide and 6 ft long (I had removed the patio pavers much wider and longer than needed).  Kyle will come out with his latest all-in-one video and locating equipment so he could pinpoint the problem with surgical accuracy.  I've had sewer backups for years - wish I had had it repaired long ago (preferably before we had the patio pavers installed).

Not enough good reviews for these guys! We had a drain backup in our basement and they provided quick service, quality work for a difficult job (broken pipe under the stairwell), and were essential in helping us get a significant payment from our homeowners insurance, which usually doesn't cover broken pipes. I can't say enough about Dig Boss, definitely recommend.

I can't say enough good things about Dig Boss.  They stood by their warranty when there was a problem.  They came out the same day I called and did everything possible to accommodate a scheduled closing on the house.  I definitely recommend the company.

Geary came out and impressed us with his expertise and honesty.  I wouldn't think of hiring anyone one else.

I was totally not happy to receive a bomb drop estimate for a CLOGGED sewer line on 6/22/18. The sewer line was NOT BROKEN! Thank god, it was cleared the same day by a family referral saving me $4,250 ! Washing machine, faucets and toilet are running fine with no problems. No broken sewer line at my residence.