American Backflow

American Backflow has helped our company with Commercial Backflow needs. They are easy to work with.

Our HOA used American Backflow last month to test the backflow for our unit. Dylan came out to do the job and told my father who was there to let him in my home that even if the backflow doesn't pass, we'll pass it anyways. Well, that's exactly what he did. The backflow then proceeded to leak for 5 days when my wife and I discovered water seeping up through our floors next to the utility closet. The backflow was leaking from the 2 check valves on top of the backflow that Dylan used to check the system. It was also discovered that he accidentally moved our drain for all the piping in that utility closet when he conducted his test which caused the condensation line from the condenser to leak into that closet as well.

Dylan came back out that following Monday and repaired the 2 valves that were leaking, and a separate plumber (a friend of Steve Krebbs) came out to fix the drain issue. Dylan apologized for the water damage to our floors and admitted it was him that caused it and that Steve would call me to discuss paying for the damages caused by his employee. I waited for over a week and received no call from Steve. I called his office twice during that time and they assured me that he would be calling. He never did which shows what type of person he is. I called him after waiting that week and he is now saying they aren't liable for the damages and trying to pass the buck to my HOA for hiring his company. I have video evidence and pictures of the damages.

Do not use this company.

We use American Backflow to test backflow devices on a number of our residential, multi-family, and commercial properties. They are prompt, communicate well, and have very reasonable pricing. Highly recommend.

Such great office staff! Quick to respond and help with any questions! Steve is dependable and knowledgeable. He does a great job every time! Best backflow company out there!

We use American Backflow for all of our properties and they have been reliable, friendly and professional every time. What more can you ask for?

Our homeowners association has been working with Steve Krebbs and his company, American Backflow, for a year and a half now. We rely on Steve to inspect the backflow systems annually; drinking water, irrigation water and fire suppression lines on our property and to provide the information to our local water district as required. Steve is a real pleasure to work with and he's very knowledgeable. Their customer service in the office and in the field gets five stars. We would highly recommend American Backflow!

Great staff and service! Steve always does a great job and the customer service is very reliable.

This company is amazing. The owners are outstanding people. Their in office staff contains great customer service and easy communication as their staff is bilingual. I recommend American Back-flow 100% and will continue using their service throughout the years. You can never go wrong with unbeatable prices and great customer service.

American Backflow is an outstanding company! The owner/operator Stephen Krebs is the most knowledgeable in the business. Timely, reliable and professional. I strongly recommend this company!

This guy I believe his name was bob answered my call and came to clean out my drains in less than an hour plus I only paid $175 only cause he had to go thru crawl space but he did it like a pro

The technician (Steve) is one of the best testers I've ever met! They've been in business over 10 years for a reason! They are always very quick to reply to emails and phone calls, and always very pleasant to speak to over the phone. Morgan, in the office, is so nice, and accommodating! I would 120% always recommend American Backflow for all your backflow needs and testing.