Nina K.

12/21/2020

I noticed a leak in my water heater over the weekend and thought to myself, oh no! Who do I call and what do I do? I started looking up businesses on Yelp the next business day and was lucky to come across this business. I called them and got a response immediately (unlike many other places I called). I took pictures of the unit and leak and they were able to diagnose the issue immediately and send someone out the same day for a replacement. The price may not be the cheapest on the block but with a hundred or two you would save with someone else, you're saving yourself time with same day service and the hassle. My motto is you get what you pay for. Support the family owned business. I'll be calling them again for my future plumbing jobs.

Nandan P.

8/14/2017

I had Z&H install a Noritz tankless water heater a few weeks back. Very clean install job, and no problems since. What I appreciated most about Zorro and his crew is their professionalism and communication. Many plumbers I contacted to get estimates about a tankless install did not even return my repeated calls or emails. Zorro, on the other hand, responded quickly, showed up right when he said he would to provide an estimate, and showed up right on time on the day of install. He and his crew got to work efficiently, and did a great job. He even took a few extra minutes to replace a leaky hose spigot for me. Their prices might have been a little higher (I'm not positive), but you get what you pay for, and Z&H's level of service was worth it. I plan to have them do my annual descaling services.

Victor C.

7/24/2020

My water heater gave out after 13 yrs of operation. Zorro found a compatible heater, stocked it, delivered, installed, and hauled away the old one all within 2 days. At my request, He also had his crew pickup and install a dishwasher as a separate job during the water heater installation. Will definitely use again.

Jeff G.

6/28/2017

I was referred to Z&H by another water heater company that couldn't fit me into their schedule. Lucky break! Z&H scheduled me for that day, they were on time and fixed my water heater in no time. They asked what brand water heater I had and asked me to text photos. They knew what the problem likely was and were prepared with the parts. They texted when on the way, when they arrived and even when they finished the job. No up-selling and no stress!

Thank you!

Danny F.

4/25/2017

I can't say enough about Z&H. They were very quick to respond to my messages. Very punctual. He quoted me a price and that was exactly what I paid. I am very happy with the service and I will not hesitate to call them again if I need anything. Thank you!

Happy D.

1/13/2015

I don't do too much yelp reviews. But this guys did outstanding job. Amazing service, the time i found them on yelp and wanted to try there service based on yelp reviews and can tell i made a good choice.
Zorro showed up on time and took care of the problem fast. i had a sewer main line clog so it took him 20 min to complete the work and even did free sewer camera inspection to check if there is any problems with sewer line, i got lucky that the line was in a good condition. I just want to tank you guys for a fast and amazing service and finally i found a plumber that i can trust.

Josh S.

01/09/2020 12:00:00 SA

Needed a tankless water heater to replace old water heater. Found Z&H on Yelp and reached out. Received immediate response from Zorro who quoted a price and scheduled a consult at our house. He was there promptly and days later completed the service as described and promised. Zorro and his team are kind, hard working, and get the job done. Would not hesitate to use them again or recommend for any job.

kenneth H.

9/30/2019

Hardworking, honest and accommodating. I needed my hot water heater replaced, and they gave me a fast quote and delivered. I will be using ZH Plumbing again.

Anthony M.

10/12/2021 12:00:00 SA

Zorro fit me in and provided a good quote to replace my leaky non-heating water heater over the weekend. After 3 days of cold showers, seeing the Z&H guys was such a relief! They removed my old heater and installed the new one in less than an hour! Can't say enough about their quick responses, professionalism and attention to detail! Highly recommend these guys for your plumbing needs!

Philip P.

07/01/2017 12:00:00 SA

Awoke this morning to the smell of gas in the garage, and a lot of water pooled in the area between the water heater and the a/c furnace. Naturally I assumed the water heater was the cause and called Z&H, who had recently installed it.

Sure enough, they came right away. A close inspection revealed no problem with the water heater. Actually, the condensation line on the furnace was clogged, which caused the water pooling. They turned the gas to the furnace off, to be on the safe side. For good measure, they also basically unclogged the a/c condensation line, so no more flooding.

Even though the problem turned out to have nothing to do with their installation, and though they came out on a Saturday, they declined to charge me for the visit. Simply put, you can't find people with this kind of work ethic anymore. If you need any plumbing service at all, these are your guys.

P.S. I called Canoga Heating and Air, who installed our a/c system, but of course they're closed on Saturday and I got no callback. Guess who I won't be using for my future a/c needs.

Katherine R.

04/11/2018 12:00:00 SA

Zorro was quick to respond to my call via text. Using pictures I texted him, he was able to provide a quote for replacement of an old water heater with an outside gas water heater. He clearly explained differences between our options and scheduled installation for the next business day.

The job required running a new gas line from the meter under the house to the very back of the house. It involved reconfiguring the previous pipes we had to fit the new water heater. We didn't get any other quotes because I'd heard he had great pricing and I believed he would do a good job. He did a great job!

His work was neat and tidy. Our inspector commented on several things that he did which were not required by code but excellent. It was something to do with how he grounded it and the angle of the pipes as they left the heater.

He was professional, kind and respectful. He arrived promptly when he said he would for all 3 visits: for the install, to prepare for inspection, and following inspection. My husband asked him to move the control box to a different location after the install so it was accessible inside and he gladly did so.

You cannot go wrong with Zorro!!!

Don R.

2/14/2022

I can not say enough great things about Z&H Plumbing. Zorro and his team were amazing. My water heater went out on Friday... kaput! It was an old water tank and needed immediate replacement. We decided to upgrade our home by replacing it with a tankless system. Our usual plumbing company that we had worked with for years gave us a very high price for the install and didn't give us complete information about available rebates and necessary info about the work. I called Z&H Plumbing because of their great reviews on yelp and because they specialize in water heaters. The gave me a quote over the phone and assured me that the price would not change by a cent. I had never had an experience where a project like this didn't change due to unforeseen circumstances. They assured me it wouldn't. They also told me they would start the job the next morning at 8:30 and be finished by 1. They sounded too good to be true, but I decided to take a chance and I'm so glad I did. At EXACTLY 8:30 their van pulled into our driveway. Their team was efficient, courteous, worked cleanly, communicated everything that was going to happen during the install including exactly when the water and gas would be turned off then back on. They did a beautiful job. Then, at exactly 1:00 they pulled out of the driveway because the job was done. The bill was exactly what they said it would be, and they even made some extra adjustments that were not included in the original scope of the work. They also informed me about a $1000 rebate from the gas company for installing a tankless heater, which I never would have known about. These guys were great! I feel like I now have a new company that I will be using for future plumbing work and I am really happy to recommend them!

Heather D.

8/21/2017

Less than 24 hours after emailing Z&H Plumbing I have a new water heater and it was installed at a fair price. They were on-time and the job was completed in under an hour. Easy/quick communication and updates sent via text; they also invoiced via email for easy record keeping, which (surprisingly) not all contractors seem to have adapted to yet. Would definitely recommend!

Chris R.

2/25/2019

Quick service within 3 hours of initial contact. they came around 6pm and didn't try to overcharge even though it was past 5pm. Cleared the mainline in my apartment building and advised tenants of the problem. Would definitely do business with again. They seem a lot more eager and willing to accommodate than other companies I called. Thanks for the quick service

Mayra G.

01/10/2020 12:00:00 SA

We found Zorro through Yelp after our old heater started leaking. He responded promptly and came out quickly. He answered all our questions and we decided to go tankless. The truth is we were looking at other plumbers for pricing among other things. He was straight forward and honest. He gave us an appointment within a couple of days which was great because we had the leak. They were very efficient and clean with their work and used top of the line equipment. We are definitely using their service again.

Eddie F.

9/28/2015

Zorro and his colleague were great! I called on a Saturday afternoon to get an estimate to replace my 30 gallon water heater (just old, no emergency leaking). I was calling quite a few different companies for estimates. Some offered them over the phone, others came in person, but I think I liked Zorro's method the best. He gave me his cell phone number and I texted him some pictures.

He took a look and gave me a call back within minutes. After a few general questions I had my competitive quote and he explained the process (time it would take, what brands I had to choose from - 30 gal tanks are not very high in demand), etc. I told him I would have to discuss it with my wife and he wasn't pushy at all. I called him back and we scheduled a Monday install.

On the day, he did have to revise his original appointment time slightly, but gave me ample warning. Other than that, it was a total 5 star experience! He and his colleague showed up right on (revised) time and called me when they were close. They took all the proper precautions to keep a clean workspace (wore shoe socks, laid down cardboard to protect my new carpets, etc.). It was clear that the old water heater had been there for a while and they even cleaned up all the dirt and dust that had accumulated from the previous home owner before installing the new heater. After the job was done, Zorro even picked up little crumb remnants from the job by hand (even though I told him I would be vacuuming anyway).

The whole installation only took about 1.5 hours (just as described during my phone estimate), and Zorro walked me through the inspection process of his work. He explained everything very thoroughly and was extremely patient as I asked him roughly 8-10 follow-up questions. About an hour or so after he left, he followed up by text to ensure that the water temperature was hot and that everything was working as expected.

Lastly, it's worth noting that his invoicing and payment procedures were a breeze. About 10 minutes before the job was finished (his partner was finishing up), he prepared the invoice through his mobile app (I won't give away his merchant, but it's at the bank level; not one of those start-up tech merchants), so I felt very secure. It was also great because I was able to use my Amex with no problem and received my receipt almost instantly.

Great experience all around and I would highly recommend Z&H Plumbing!

Simon M.

03/10/2023 12:00:00 SA

My tankless water heater broke down in the evening. I called Zorro and he was at my house the next morning at 8am. He had a crew replacing the tankless water heater in less than an hour. I thought it was going to be a long and stressful process, especially with the the rain. A new tankless water heater was installed and i now have hot water and can go about my day! I highly recommend Zorro and his team. Knowledgeable, professional, and trustworthy!

David S.

04/08/2023 12:00:00 SA

I've used Zorro & H plumbing many times over the years. Always reliable and decent prices. Workers are knowledgeable and nice.

Harut T.

02/11/2019 12:00:00 SA

Shower wasn't getting hot water after re-modeling. Called a plumbing company before Zorro and they said the water heater was too far and needed a circulation line. Zorro noticed the lever handle was not adjusted properly and fixed it in two minutes without charging a penny. Our hot water issue is now solved!!!

We do plan on getting a tankless water heater in the near future, as our tank is on the older side and will make sure to call Z&H. Thanks again!!

B F.

12/22/2018

Excellent service! I needed a new water heater replaced. Zorro gave me a quick estimate after a brief description. The heater was replaced the next day within hours. Thank you!

Ryan M.

07/11/2020 12:00:00 SA

I found this company on yelp after doing a but of research. I really liked the fact that they were family owned. I called and made an appointment for a quote. During this Covid pandemic I was cautious about being around anyone. I need a tankless water heater installed and a water softner system. Let me just say that these guys do really clean work they wore masks and Everything was installed and works perfectly. Their work impressed me. Zorro was very friendly and made sure little things were taken care of after the job was completed. I will be definitely calling them for all my plumbing needs as should you. They know what they are doing.

Amy K.

02/04/2018 12:00:00 SA

Another great job done by Z&H! I want to thank Z for an amazing job and for saving me hundreds!!! Great work, amazing service and done quickly. Thank you, thank you, thank you!!!

Chris N.

03/10/2017 12:00:00 SA

Zoro and Z&H Plumbing were awesome! My water heater blew and started leaking badly two nights ago. I called Z&H and left a message at around 9:15 a.m. yesterday. My phone shows that Zoro called me back at 9:34 a.m.! We scheduled a telephonic appointment for the late afternoon, which meant that the time depended on when I could leave the office.

I called him at 5 p.m. He picked up and stayed on the phone with me even though he was on another job. In fact, he was so detailed that he asked me to text him several pictures of the water heater and the immediate area. He even went on Zillow.com to figure out the configuration of my house. He also had me check all parts of the existing water heater to determine the problem. Once he figured out that the tank of the heater was corroded beyond repair and got an idea of my house, he provided me with detailed options and quotes for a replacement, both tank and tankless. I decided to go with the tank. He squeezed me into his schedule for the next day.

Zoro and his associate arrived on time this morning at 8:30 a.m. They got to work immediately. They even fixed the existing flue pipe, which was improperly installed and lacking a cap. They were gone in an hour. Less than 30 minutes later, I had hot water again. There was barely any disturbance in my work schedule.

I highly recommend Z&H Plumbing and Water Heaters! Zoro knows what he's talking about, and he never pushed me to go for a more expensive option. The estimate that he quoted yesterday was the price I paid today even though he and his associate did extra work to correct the flue pipe. Thank you, Zoro!

Terry C.

12/23/2022

My hot water tank started to leak in the morning so I wanted to replace it the same day. Most vendors wanted me to wait for a couple of days for the service call (imagine no hot water for 2-3 days in very cold winter). I called them around 2pm and Z&H showed up at my house around 4pm to replace the unit. No hassle, straight to work and got it done as planned. Fair pricing (where other vendors would have added some extra $$$ for an urgent job). Highly recommended.

Lillian S.

01/04/2020 12:00:00 SA

I had to replace my old water boiler. I called and left a voicemail (on New Year's Eve!) and Zorro replied via text within 10 minutes. He asked me to send several pictures with the problem. He said the heater needed to be replaced (which I agreed with since it was leaking from all 4 of the flanges on top) and gave me a quote for everything included. I asked his thoughts on replacing the old boiler with a tankless heater and he gave me his professional opinion. He gave me a quote for a tankless heater installation with everything included. He also told me that I would be able to get a rebate from the Gas Company for the unit mentioned in the quote. I was planning on getting a few other quotes but everyone else was on a break due to the holiday. I decided to go with Z&H because of his prompt reply and quick turnaround. Zorro and his team arrived right when they said they would and completed the job in 5 hours. They left everything super clean looking and took away the old tank and the metal enclosure (which I did not expect). I think they even swept up! Very professional and efficient. Very happy with Z&H Plumbing. Thank you Zorro!

Maya S.

06/06/2015 12:00:00 SA

It was wonderful working with Zorro! He did a terrific job, completed it in a timely manner and his pricing was very reasonable. I'm a property manager and was having one of those days where I couldn't find anyone to respond to an emergency plumbing situation at one of my units. After looking through various Yelp reviews I stumbled across Zorro and couldn't be more pleased! He was on-site within 15 minutes and ended up saving me from spending $$$ on an astronomical quote I received from another emergency plumbing company.

I will definitely use Z & H Plumbing again and highly recommend them to anyone who is looking for a 5 star plumbing company. Thanks again Zorro!

Hovik A.

11/20/2022

Z&H came out to provide maintenance service for two tankless water heaters and did a fantastic job. Since my first experience was so great, I also used them to fix a clogged sink that was a persistent problem in the past - they fixed that as well. I will definitely call them again in the future. I highly recommend Z&H!

Darryl L.

8/29/2022

I had an excellent experience with Z & H Plumbing. I requested a quote and they were the first to respond with actual questions about the problem (pilot light was out). They asked for pictures and from that noticed the water heater was over 15 years old. The pricing for a new one was reasonable and they were at my house 2 days later for installation. Other companies were trying to schedule that time frame for an estimate. The new heater was installed quickly and they emailed the invoice to me. All in all a great experience.

Erin A.

08/07/2021 12:00:00 SA

I needed to replace my old water heater with a new tankless system. The Z&H Plumbing team was fast, efficient, reliable and very clean. If they needed to enter the house they would always put booties on and even laid down some tarp as to not dirty the home. They worked with my schedule and were a reasonable price. Would recommend their services

Kevin W.

9/19/2016

These guys are great to work with and Zoro is a true professional.

I had a huge project on my first home and first remodel. I called a few plumbers but Zoro was the only one to come out and look at the work without me asking. He installed a tankless hot water heater and gas line. He even helped me with some stuff I was taking on myself. The job is done but I find myself calling Zoro often for advice and other things I need done when I know I need a professional.

He holds himself to a very high standard and the quality of his work shows. He doesn't cut corners and I feel 100% comfortable with the job he's done.

It's great to know I have a excellent plumber to help me take care of my home.

Jamie L.

01/12/2015 12:00:00 SA

The master bathroom bathtub drain pipe was never properly connected to the drain line and the trap below ground level was also broken which allowed drain water to saturate the ground under the entire north half of the house. This had apparently existed from the time the house was built in 1976 until now. As a result, the north half of the house settled to the point that we needed to have the foundation leveled. Water was also penetrating up through the slab floor. This problem was discovered during the process of leveling the house a few days before Christmas.

Sam and Arthur came out the day after Christmas and were on time within the estimated arrival time provided by the scheduler. Sam had to jackhammer a portion of the slab floor to gain access to the bathtub drain trap below ground level. He kept the opening as small as possible and was able to make all the necessary repairs to the piping to elimiate any further leaks. He even installed larger diameter pipe to provide for more efficient draining. He and Arthur repaired the hole in the slab floor with new concrete and cleaned up the entire job site. They even went beyond the original job and took the time to wrap our outside faucets and irrigation system riser with insulation material to prevent freezing.

Both were very professional, knowledgable and courteous during the entire repair process.

Cheryl H.

03/03/2016 12:00:00 SA

On time, quick, neat job, good customer service(was able to answer all my questions)
What else can you ask for?
Was lucky to meet the owner Zorro whom helped us change our old broken 50 gallon water heater into the 75 gallon new one at less than $3000.

David M.

06/11/2018 12:00:00 SA

I woke up on Sunday morning with out hot water. I called few pluming companies z and h is the one who pick up the phone on Sunday
Zoro give me good price and we scheduled the next day installation.
Job completed as promised and I have hot water now.
Thank you guys for good service

Christopher L.

8/20/2015

Zoro and his assistant were a great experience for myself and my wife. They came in and gave us a reasonable estimate for all of the work we needed done. We had to install 3 faucets (2 Bathroom, 1 Kitchen), new fixtures in the shower and we needed some new piping for the drainage pipe in our Water Heater.

When they arrived for the first estimate, they took great care in checking everything out and even pointed out some extra items they could do that would keep our condo up to code (like adding a sediment trap to our water heater's gas line).

They made a convenient appointment with us for the next week to complete the repairs and were very prompt in arriving for their scheduled time. They were knowledgeable in all of the repairs and installs they needed to do and were a tremendous help. We will be looking to Z & H Plumbing if we need any other plumbing work done on our home.

Thanks so much!

Last Name First T.

08/03/2022 12:00:00 SA

There is a reason why this company has 5 star rating. My water heater went out for no reason. Mr. Arsen was dispatched. He came inspected the heater and said the heater is working. Mr. Arsen is very honest and approachable. I was thrilled with the service. Highly recommended this company.

Thank you mr. Arsen.

J D.

1/18/2017

I've been doing customer service for much of my career. I have also been hiring plumbers for the past 20 as a homeowner. This company, top to bottom, is the best plumber I have ever hired. The entire team was cordial, professional, fast and clean. I plan on using them again.

Today they replaced my hot water heater a day faster than my go to plumber could - and for about 25% less. I highly recommend this company.

Juan M.

10/27/2015

Found this company through Yelp and was skeptic at first. But I was pleasantly surprised and shocked to be honest. came out in the middle of the night (guess the 24/7 is right), turned the water off, replaced the heater and all in a timely manner. did not leave and come back like numerous times. Knew what he was doing and quick.
Local or not, call him up. Thumbs up all the way.

Caprice C.

05/02/2019 12:00:00 SA

Zorro did a great job. He replaced our water heater and piping and sewer cleanout. Communication was great. Very seamless transaction. He came back quickly for a follow up issue and fixed it up! Will use again in the future.

Majd T.

12/11/2019 12:00:00 SA

The old water heater in our new home failed on us and stopped running. We called Z&H on a recommendation from a friend and Zorro quoted us a reasonable price, pointed out an available rebate for us (that another plumber didn't), and offered to install a new tankless water heater within 24 hours. Their service was so nice and spot-on I asked Zorro to give me a quote on replacing an old cast iron pipe in my home, and he offered to give me a quote for free.

Zorro quoted me the same amount as my inspector, but his communication style was super honest, kind, helpful and patient and we decided to go with them. No regrets, would recommend.

Dan F.

12/29/2022

When my 20+ year old water started to leak, I knew it was time to replace it with an external tankless system. After reading several reviews, and after making several inquiries, I found Z&H. Zorro responded immediately and answered all my questions. I couldn't be happier with the installation. Z&H was reasonably priced, but of far more importance, the work they did was outstanding. Great crew. Very efficient and professional. Thanks, Z&H. My neighbor asked for a referral, which is always a testament to a job well done.

Ellen S.

12/02/2020 12:00:00 SA

They gave me a reasonable quote for replacing a tankless water heater and went above and beyond what was quoted. After using it for few weeks, I was very happy with their work, so I called them again to install a water filter system under my sink and so far it's been great.

Mac S.

9/30/2017

After working with Zorro, we now have a new plumber since he was so great. Zorro came to our house to fix a squeaking issue with our pipes. He not only fixed it by adjusting the water pressure, but also did a good job explaining the actual issue. He also fixed another toilet that was giving us some problems as well. The best part was, since he said the fixes were easy he did not charge us for the visit. We will definitely be contacting Z&H Plumbing in the future for any future issues.

In addition, I used the Request a Quote functionality on yelp.com and he responded very quickly in a professional manner. 5 stars, I highly recommend.

Greg F.

6/21/2018

The water heater of my duplex where the tenants reside finally went out on me. I reached out to my plumber but he wasn't available due to knee issues. I used Yelp to get quotes and chose Zorro. He just asked to text me some pictures of the water heater and gave me a quote. I got quote from others, he was in the middle but impressed by all his reviews and he still has a 5 star rating. Never met the guy but the communication was professional and his response time was quick. He showed up early the next day and did a great job, sent me picture of the new water heater. Impressed that invoiced was emailed to me as well. I may have a new plumber. Thanks Zorro! BTW he didn't ask me to do a review.

Mike F.

4/17/2018

I couldn't be happier with Zorro and his service. My hot water tank needed to be replaced and within a couple hours of my first contact with him, he was at my house and working on replacing it.

The quote he gave was what he charged after the job was done. No upselling. No hidden fees. No nonsense. Just a great job that was done. I will definitely be using him in the future.

Jeff G.

8/28/2019

They were great. Quick communication and honest fair prices. I would use again. thanks Zorro

Manny S.

05/04/2017 12:00:00 SA

Great and PROMPT installation. They lugged a BEAST of a unit up to my second floor with no problem and installed the unit in pretty much no time. Great service, very reasonable pricing. Would recommend.

Eric F.

10/19/2020

Z&H provided a quote via text message and answered all my questions about water heaters and city permit requirements. The installers arrived on time, professionally performed their work including code-required upgrades, and honored the quoted price as agreed. I would not hesitate to use them again.

Kerry P.

11/01/2017 12:00:00 SA

Hi! I live in Westwood, and I needed help with servicing my water heater. Zorro was very helpful, honest and responsive. He likes to text, which made it easy for me. I appreciate his quick response to me needs. After calling 3 other companies, it was refreshing to reach a person who cared.

Greg B.

6/17/2019

Needed same day replacement of my failing hot water heater. Called them up and Zorro got back to me immediately, gave me a quote through text, and 3 hours later I have a new water heater installed, and the old one taken away. Got a new shed for the heater as well. Professional, efficient service. My new plumber.

Justin B.

1/27/2021

Z&H Plumbing Did an outstanding job. Arsen and Crew were able to come out the same day I called. They were very professional and reasonably priced, and the new water heater works perfectly! They were also able to help with a kitchen plumbing problem I had. The Wifey is a HAPPY CAMPER. They were also Covid-19 safe and wore masks the whole time. I will use them for any future plumbing issues that may come up. Zorro has a good team.
Justin

Joy B.

7/13/2017

Zorro just left my house and I'm hopping on here to give him a 5-star review. This is how pleased I am with his work.

Our bathroom sink somehow started leaking and water pressure became low after our HOA did some plumbing repair in our condo building. I contacted Z&H here on Yelp yesterday to get an estimate. Zorro was super responsive on Yelp and came out today to check out the situation. He arrived right between the time frame he quoted. He quickly diagnosed the problem, and fixed it. The pricing was lower than other companies I've contacted.

All the 400+ 5-start reviews you read on here are true. I'm happy to use Z&H for all my plumbing needs in the future.

Kyle R.

09/11/2016 12:00:00 SA

Excellent, no-nonsense service. We had a hot water heater for 13 years. It was working fine, but we knew it was only a matter of time before it went out, and after all, preventative maintenance is the best option. Z&H Plumbing came out the next day - I appreciate the owner's honesty - he was direct and gave me exactly what I needed. I will call again in the next month to replace my bathroom fixtures.

Sergey R.

5/15/2021

It was my second time working with ZH folks. Really good spot on expertise and attention to specificity of the issue i had. Highly recommend!

Joe S.

11/09/2018 12:00:00 SA

I emailed them today through Yelp. Owner was very nice, had a crew arrive when most convenient for me. They replaced my hot water heater tank, we friendly, courteous and efficient. Couldn't recommend them any higher.

Theresa A.

6/30/2020

We have used Z&H plumbers for two separate jobs and have been more than happy with their work. Our first job was replacing a water heater. They could not have been more professional. Work was done cleanly, efficiently and the old water heater was taken away without issue. The second job we had was to find a pipe that was knocking under the house. Z&H came and went under the house (not an easy job!), removed and replaced some pipe hangers. After a day however the pipe knock returned and we asked them to come back and take another look. Without charging us extra, they again went under the house and this time replaced all the hangers! The pipe knock went away totally and we couldn't have been happier. They also reply very quickly to text messages and were extremely nice and polite on the phone and in person.

Rebecca W.

07/02/2019 12:00:00 SA

I attempted to receive 5 bids and Z&H Plumbing was the only one that was prompt to respond and answered all of my questions. They offered a very competitive price too. They arrived on time and were very professional. I was also surprised at how fast they got the job done! I will definitely call them for all of our plumbing & water heater issues. Thanks Z&H!!

Ben A.

01/05/2016 12:00:00 SA

As a renter, it is always problematic when something breaks at the house... There's that extra level of concern, an additional layer of planning and preparation that needs to happen in order to fix, repair, patch, plug, or otherwise remedy the situation. As tenants of a landlord who lives a few hours away, we really don't like to bother them with frivolity. As a self-professed DIYer, it tends to be easier to make a Home Depot run to replace a sprinkler head, or re-caulk the edge of the bathroom tub.

On Christmas Eve, our water heater went on the blink. The pilot light was no longer a going concern, due to a faulty thermocouples assembly, and calling the 800-number at GE to deal with a product that was still under warranty only resulted in them being willing to mail me the part, with the promise that It's an easy fix. A few days later, the part arrived in a box amidst other late - delivered Christmas presents... Except this one was no gift. Right around the time I realized I did not own a size 20 torx screwdriver, I started looking on Yelp for a plumber that was efficient, expeditious, and reasonable.

This company combined all three of those necessary components and more! Zorro and another fellow showed up right on time despite torrential rain, and made the repair quickly and right on budget. The invoice was emailed to me immediately, allowing me to forward it to my landlord for reimbursement... A nice bonus right after Christmas spending.

The little extra attention to detail - - cleaning up around the water heater, picking up bits and pieces of the old gasket that they replaced, and getting the job done quickly without multiple trips for parts made this an extremely painless process. Their quoted price was lower than anyone else I called, including a well-known company that advertises on the radio... Those gems wanted to charge me 80 bucks just to come out to diagnose the problem, even though I already knew what the problem was.

Based on my experience and so many other reviews, this is an honest plumber who works quickly, and charges a fair price. I hope you never need them, but if you require a plumber, I highly recommend you give them a call.

Jerome B.

7/31/2015

My water heater broke on Saturday. I called another plumbing service and left a message. I then called Z&H and they responded immediately. A plumber came out and tried to fix the water heater. The internal tank was cracked and needed to be replaced.

I made an appointment to have a new water heater installed on Monday. The plumber was in and out in just a few hours. This is the first time I needed a water heater replacement. I am happy with their service. I am also scheduling a copper repiping project with them.

Ko C.

03/10/2016 12:00:00 SA

These guys were amazing! On time and very professional.

I don't know anything about water heaters and thought I had to replace mine entirely. Turns out it just needed some part in which Zorro and team came same day (due to a cancellation in their queue) and I got hot water again.

I ended up calling them again to help replace some trims in my bathrooms and they did it at a fraction of a cost than some other quotes I got.

Would use these guys for all my future plumbing needs.

Alyssa M.

07/08/2017 12:00:00 SA

We called Zorro awhile back due to his stellar reviews and our expectations for his service were surpassed. I called him in a panic, as our ancient water heater was overflowing and seeping into our living room. He talked me down and even offered to come over just to shut off corroded main valve since he was previously booked for the day.
I can happily report he delivered as promised, removing our old water heater and installing the new one within the timeline and budget discussed. It has been several months and we have had no issues. He even gave my husband a safety tutorial and was extremely pleasant to deal with throughout the process.

Denise S.

2/13/2018

I yelped last night after having to take a cold shower. I left a message with Zorro and he called me back within minutes. I knew it was time for a new water heater! He texted me a quote and showed up this afternoon. He was on time and was efficient. Zorro was very knowledgeable and checked to see that everything was working before he left.

James B.

10/15/2016

ZORO is the man! Easy scheduling, great price, showed up on time and got it done. Thank you would definitely recommend.

Michael A.

10/03/2016 12:00:00 SA

Left a message Saturday night, got a call back Sunday afternoon, exchanged addresses and quotes via texts, job completed on Monday morning at 8am. Two, professional and polite gentlemen did the job. They were mindful of personal property- put on shoe covers before entering the house and cleaned up before leaving.
Work is warrantied for 3 months. Excellent job! I just hope the thermocouple does not conk off after 3 months! Would recommend ZH to everyone!

Madyson C.

09/10/2020 12:00:00 SA

Zorro and his team were absolutely outstanding! He always showed up on time, was honest and transparent about the work being done, and the costs associated. Also, when I asked for additional help in areas, did not nickel and dime us but gave honesty feedback and helped where he could. He did everything by the book, was always available for questions and quick to respond. Zorro and his team are the best crew to work with, and very respectably priced. I am telling all of my friends and family in the area to work with him because he is the best!

Carissa P.

7/31/2020

Great company. They replaced my water heater that was located on the third floor. Very professional. Very tidy! The old water heater had to be brought through the house due to it's location and they did not leave any debris behind at all. Also in times of covid they remained distant and wore mask the whole time. And after calling around several companies they gave me the best and most straight forward price. I would definitely recommend them.

David E.

01/02/2018 12:00:00 SA

These guys were excellent
They answered the phone immediately, texted frequently, arrived same day and did a great job
I recommend them very highly
Super professional and excellent communicators

Andrew H.

12/14/2020

Zorro and his team with Z&H Plumbing & Water Heaters are top notch! I found their many great reviews on Yelp, and I am here to share that the 5-star rating is true! These guys are the best!

I moved into a new home with an existing tankless water heater and it needed descaling and maintenance. Even though the job was relatively small, Zorro treated me like a VIP client while helping me schedule and during the visit. He explained to me how my water heater works and tricks to keeping it healthy. The cost was competitive and fair.

Even with this simple service, Zorro did excellent work and showed he cares a lot of about his customers and their plumbing needs. I would not hesitate to hire him again for any plumbing job, big or small. Z&H Plumbing & Water Heaters is the best in town!

John E.

7/28/2016

My wife and I just bought our first house. We knew going in that the existing water heater SHOULD be replaced because of age and poor condition. I spent some time on Yelp reading review after review from numerous companies and what ended up drawing me towards Z & H were the clean installations pictured on their page. So get this, I'm an HVAC professional and I take pride in my work. I expected things to be done by the book, without cutting corners, sacrificing quality and/or attention to detail. I told Zorro this during the time we spent discussing the quote. He promised he would deliver, and he did. The man showed up on time. Installed an outdoor Takagi td2 tankless water heater, ran a gas line to the existing electric stove, re routed the existing gas line from the original water heater and hooked up my new gas dryer. Yes. He actually installed the dryer for me at no additional cost. His work passed inspection the following day. In addition to installing the dryer for me, he was kind enough to have done a few other things that weren't even part of the work order/contract. He tightened a leaky ptrap for one of the bathroom sinks, and he adjusted both shower valves to maximize the hot water temperature being delivered.
I'm a firm believer that if you hire the right guy for the job, you get for what you pay for.

Worth every damn penny!

Thanks, Zorro!

L C.

12/10/2020 12:00:00 SA

After checking out several plumbers for water heater replacement, Z&H seems to be the most knowledgeable and trustworthy. Zorro was responsive, and his price was fair. They knew what they were doing--they came in and for about 2 hours, the job was completed. The whole team was professional. Thank you!

Jason G.

9/17/2020

Pretty impressive customer service! Zorro got back to me very quickly, checked the warranty and age on my existing water heater, gave me a quote by text message and scheduled an appointment for first thing the next morning. His guys arrived right on time, and started work immediately. Old water heater removed and new one installed in less than 1 hr 45 mins. Installation looks great. So glad I called these guys instead of just a regular plumber.

Maggie N.

04/06/2018 12:00:00 SA

After getting a ridiculously high estimate for a new water heater from another company (smell good plumbers, you know who I mean). I went to yelp and sent requests to several plumbers in my area. Z & H replied almost immediately. I sent pictures and texts and they were ready to put it in the next day. They stayed exactly to the brand, size and specifications we discussed over texts. Once the guys finished (and cleaned up after themselves) they sent a picture to the owner and only then were we billed.
Experience was so great we had them come back and do another job almost immediately.

Dr. D.

07/07/2019 12:00:00 SA

I now understand why Z&H Plumbing & Water Heaters has 5 star reviews. I needed some work finished in my ADU and Zorro stopped by to survey what I needed done. It was apparent that he knew the profession well. Had to have a tankless water heater, bath and kitchen fixtures, garbage disposal, wall-hung toilet, vessel sink and a dryer vent, and drain and water lines for the washer installed. Zorro and his guys finished the job in one day. And yes, they were reasonably priced compared to the large plumbing companies that are out there. This is by far one happy customer and my new plumbers are now etched in stone in my phone book!

Marco H.

3/17/2018

Quick response, Reasonable price, Great job, Clean work and nice person. What more could you want from a Plumber?

Ben H.

4/14/2021

I've never been compelled to write a good review more than with these guys. I had a late-night hot water heater leak emergency on a Friday night and I thought I was screwed because it was right before the weekend and I had family visiting from out of town. I needed to get someone out ASAP and was concerned that I wouldn't be able to. I called, left a message, and within ten minutes (maybe sooner) I received a text asking for pics from Zorro (Zohran the owner). I sent back pics of the heater and within minutes he responded with recommendations and a quote. I explained to him my situation and he set up a 9:30AM appointment for the next day (Saturday). The next morning Arsen and crew came right on time, fully masked, and gave a 2nd look to make sure the original diagnosis was correct. Once I had that peace-of-mind, they picked up the new heater from the supplier and got to work. This is where I wish I could give them an extra star. It turns out that our built-in housing for the unit is easy to get the old heater out of, but EXTREMELY challenging to fit a new heater into. The angle and layout of the area is very tight (not to mention they make the 75gallon units taller now). To make a long story longer (sorry), Arsen and crew busted their a***s to get that thing in. It was a much harder install than what was anticipated but they kept up a good demeanor the entire time. To top it all off, they made a couple of positioning adjustments and hardware updates to make the whole setup much better. The original quote from Zorro was honored (a totally reasonable cost based on my research), and the guys went on their way. The whole situation was resolved by mid-afternoon. All around a fantastic experience with this company! I hope they keep it up (I have no doubt they will), and I hope you give them your business. They deserve it.

Angel A.

8/13/2015

These guys are THE BEST! Fast, affordable, super nice. It's a family business and they really know their stuff!

When our old fridge compressor broke, we had to buy a new one but we figured we'd get one with a water/ice dispenser since there was a water hookup coming from the wall that we hadn't used in our old fridge. Unfortunately, when the new fridge arrived we learned that the water line in our wall was dead. I called 4 different plumbers and Z & H where the only ones who would give me a quote over the phone by having me text them pictures of our hookups. They were also the most affordable which is great considering I'd already had to spend a lot to replace the fridge.

Z & H are only plumbers I'll call in the future. They're great guys!

R C.

08/07/2021 12:00:00 SA

I don't usually write reviews but today I felt compelled to do so. Our sewer line had been clogged with roots for a very long time. We've used rooter services in the past but it was time to use hydrojetting. Zorro coordinated a hydrojet technician to come to our house and take care of the problem. Ramon arrived during the hours promised and did a fantastic job. I can't commend him enough for the work he did.

Since our house is quite old, the job wasn't easy but Ramon was persistent and cleared out so many of the roots. When he noticed a potential issue, he stopped work immediately and let me make a decision about the risks of continuing hydrojetting. Since we have a clay pipe, I decided that we shouldn't risk collapsing the pipe with more hydrojetting. Ramon is hardworking, knowledgeable, and very observant. It's obvious he takes pride in doing a good job. Although he is predominantly Spanish speaking, it allowed me the opportunity to brush up on my own Spanish. And I did quite well on that front if I do say so myself lol. With this type of reliable network and guaranteeing of work, it's no wonder Zorro has 5 stars on yelp.

John C.

8/29/2016

I don't normally give 5 star reviews, but I'm going to for a few reasons:

1. I called on a Saturday and they came within an hour.
2. They fixed the problem (broken thermo coupler on water heater) in about 10 minutes.
3. The guys were easy to communicate with and kept me apprised of their arrival time.

Next time I have a water heater problem, I know who to call.

Wally L.

6/29/2018

This was a great experience. I had looked around and would hear thing like you need an electrician and we will do the plumbing or I can install but don't Service Tankless Water Heaters. The company does it all! They came and handled it all and for a good price. In one day the old tank water heater inside my home was out and outside is the new high tech, environmentally friendly Tankless System and so far couldn't be happier. Zorro was so knowledgeable and helpful with everything! Great job..... thanks

John D.

7/16/2018

Not only were they affordable and easy to deal with, but also responsive regarding paperwork details a month after the work was done. Can't recommend highly enough!

G R.

02/07/2017 12:00:00 SA

I highly recommend Z&H! My water heater was over 20 years old and it was a mess to take out. The outside shed was broken and they fixed it for me so it would last a little longer. The service was fast, professional and that's something to be happy about. Add in that it was raining and I can honestly say that I couldn't have asked for a better experience. And the price was right as well! Thanks again!

Brian

Anthony A.

9/13/2015

Plumbers from Z & H Plumbing did awesome job on my water heater replacement.
Zoro answered phone on Sunday afternoon and I was surprised, he sad he could send his emergency plumbers on same day to install new heater for me.
2 hour later Jerry and Luie completed the work in less then 2 hours. Very professional and cleaned after water heater installation like nothing ever happened.
Thank you Zoro and rest of the guys.
I will use your services in the future and I will definitely recommend you company to my friends and family.

Rebecca W.

05/11/2017 12:00:00 SA

I needed help fixing a stuck bathtub handle. Found Z&H on yelp late last night. Messaged for a quote through Yelp and Zorro was very responsive. I did not spend too much time shopping around, but his price seemed competitive. One other company responded with a cheaper quote, but I already had an appt set up with Zorro. Zorro and his guy came prepared and were true professionals. I had to do some minor cosmetic touch ups around the tile of the new handle after the job was done. There were also a few other minor leaks around the home that I wish I could be further advised on. But all in all he came through with what I needed and expected. Thanks :)

Todd K.

5/23/2020

After speaking to a couple of plumbing services, I decided on Zorro and Z&H Plumbing. I found his assessment to be the most transparent and honest. Our water tank heater stopped working. Through the gas company technician, we knew it was most likely not the tank (old as it may be) and was looking for someone to just replace the control valve unit. Mind you, I don't know much about water heaters. One other company tried to use the pilot spark not coming on as a reason to replace the whole tank. But on my first conversation, Zorro immediately assessed that I needed to replace the control valve unit AND (unprompted) the pilot light assembly, but NOT the whole tank. Obviously he gave us consultation to replace the tank since it is near its lifespan, but clearly separated the diagnosis. I knew right away, Z&H Plumbing was the right choice. His guys showed up shortly after that and within 10minutes, we were done. Price was also reasonable. Highly recommend.

Brian D.

6/13/2020

UPDATE: These guys really stand by their work. Hours after installing the new water heater, it started leaking, so I called Zorro. They came the next day to diagnose the issue and ended up replacing it with a new one. Superb customer service, and extremely pleasant to deal with. That's why they have a solid reputation in the industry. I'll definitely be calling ZF for future plumbing needs.

Stephan Vladimir B.

01/09/2020 12:00:00 SA

Z&H has become our new go-to plumbers after our previous vendor over-bid a water heater job (to pass city inspection) by more than THREE TIMES the amount Z&H was able to do the job for. The work was done promptly and cleanly and the water heater easily passed reinspection. Subsequently, we've had Z&H do two house calls and in both cases the work was done quickly and for a reasonable price.

Michael S.

11/11/2016 12:00:00 SA

Z&H did a great job on my plumbing issues. They were on time, quick and professional. I strongly recommend them to anyone who has plumbing problems.

Iggy S.

02/12/2018 12:00:00 SA

Add me to the list of the hundreds of 5-star reviews, these guys are great! They came on time, were courteous to protect all carpeted areas of the house, and finished the job quickly, neatly, and professionally. Communication was timely & clear, and they did exactly what was promised and quoted.
I'll definitely use them again for plumbing needs in the future!

Derek Y.

06/09/2020 12:00:00 SA

I recently found myself in a bind, our water heater died after 17 years. I had called a few plumbers that I'd found on yelp and began talking with Zohrab, the owner of Z&H Plumbing.

From the very beginning he was very responsive to my questions via text. He was able to make recommendations based on photos I sent (since we're trying to stay socially distant and minimize having technicians coming in and out of our place) and gave options and recommendations based on our needs and budget.

Within a few hours of my initial quote request his team were at our home, removing the old unit and installing the new one. I don't think it took more than 45 minutes.

His technicians were on time, very tidy, and explained how the new unit operates. They also wore masks and followed all Covid-19 requirements.

After they had left, I noticed an unusual sound from the water heater closet, so I text Zohrab a video and he immediately responded to let me know what it was, and how long it would make the noise as the new unit filled and began to heat the tank.

The install couldn't have gone any more smoothly and was able to send payment via Venmo to avoid paying credit card transaction fees.

I would absolutely recommend Z&H and will use them in the future.

Oliver S.

3/18/2019

Z&H were great! I called them on Saturday with a simple issue that wasn't urgent, Zorro gave me a quote right over the phone and told me his crew could be here Monday between 10 and 12. They got here around 11AM and were in and out within the hour. The work looks really clean and the crew was really processional. The best part is that they stuck to the quote that I was given over the phone and did not try and raise it on me. I highly recommend Z&H to anyone looking for a honest group to do plumbing in your house.

dan c.

04/11/2017 12:00:00 SA

I actually didn't end up using Z&H as it wasn't necessary, but I talked to Zorro at length about my plumbing issue over the course of a couple weeks. He is super responsive and friendly and willing to answer all your questions. He isn't pushy either. I think these guys are great and will look into using them next time.

Rick B.

4/28/2019

I love the instant quote and same day appointment. I just sent them the pictures and issues that I am having with our heater-I got the quote.

L S.

9/13/2015

It's very hard to find honest plumbers in this days bat Yelp helped me to find and trust this company.
From first call to completing the job, Zorro and his plumbers were very helpful, answered all my questions.
Z & H Plumbing helped me on my house copper repipe and tankless water heater installtion,they were always on time and completed the job in 3 days.
I have only one little complain that zorro sad they don't patch the drywalls, so I needed to hire handyman to patch and paint the walls.
Absolutely 5 Star experience.

Joe M.

3/21/2017

Z&H removed my water heater and replaced with a tankless unit a couple of months ago. They showed up on time and did a nice job with the installation. Price was fair and the work was high quality with the materials they used. Price was fair and the unit is working good. Would use again.

Tony F.

11/17/2017

Yesterday my wife made an appointment with another Plumber. He showed up this morning and quoted us something ridiculous. At her insistence, he left. I said leave it to me Zorro is our man, as he worked with me last time and did great. Now its the end of the day and all of our work is done at very reasonable prices and high quality worksmanship. Another win for Z&H Plumbing and reinforcing why they are my go-to for Plumbing needs!

KAREN C.

01/05/2018 12:00:00 SA

The guys did a great job problem-solving a pipe issue under my kitchen sink. They were friendly and even laughed at my stupid jokes. It's good to have a new plumbing resource that I can call, and knowing I'll feel safe with them in my house. Will definitely call ZH again in the future. Thanks Zorro!

Derek M.

4/15/2017

Woke up to no hot water, and the pilot light wouldn't light. My apartment manager said he'd try to get someone out to look at it later that afternoon, but no guarantees.

I called Zorro, who diagnosed the issue immediately after telling him what was wrong and texting him a picture of the water heater. He arrived less than an hour later. He and his helper slipped shoe covers on before entering the apartment, then proceeded to replace the thermocouple in about 20 minutes.

From the time I called Zorro until the time hot water was flowing from the tap: less than two hours.

Karen B.

8/25/2020

One happy customer! Zorro and his crew are amazing. Right from the start, Zorro assured me that a tankless water heater could be installed despite being told otherwise by other companies. He gave me an estimate and stuck to it even though the install hit a few snags, which the crew worked around and accommodated brilliantly. They put me at ease throughout the day and had patience for all my questions. Great company and now my go-to plumbers.

Woosung K.

12/14/2019

Highly recommend!-very professional, fair price, and very efficient

Late last night our water heater broke but thanks to the Z&H team in less than a couple of hours we have a new heater and running water. I contacted a few different plumbers to get various rates and appointments but Zorro was very prompt and knowledgeable. He was able to book an appointment immediately and the team came exactly as scheduled. There was no beating around the bushes or hidden costs the plumbers told use exactly what to expect and gave us a fair price. Lastly they were done very quickly!

H D.

06/05/2022 12:00:00 SA

My mother's water heater gave out at her place so i looked up Z&H Plumbing and Zorro had the water heater replacement we requested: 40 gal. Bradford White and his company was available to do the job of installing it on a Saturday morning. Arsen showed up at the appointed time and began the work, which was done in an efficient manner and by the time he finished, everything looked great. 'Would recommend Z&H Pluming for your water heating needs!

andre z.

7/21/2016

My water heater was giving a lot of problems to me lately and i was wasting money trying to have it repaired. I decided to get a new one installed and was looking for a professional plumber service to do it and i found Z&H Plumbing and Water Heater. They had really strong yelp account with good reviews so i decided to call them. Next day Zoro came to take a look at my old heater and he confirmed that i needed it replaced. So we set up a day for installation. Zoro and his coworker came right at time and got to work right away. They got my new water heater installed in couple of hors and took away my old one. I am really satisfied with their service, and the prices, they truly deserve my 5 star.
If you need water heater installation/repair call this plumbers.

Brian W.

9/21/2019

Responsive, help, quick, and efficient. One of the few who contacted me and helped do some troubleshooting remotely, before they showed up.

That said they are a bit curt, some of the work seemed a little more sloppy (some covers weren't properly re-installed) and their troubleshooting wasn't actually the problem I had in the end-- fortunately they had the other part I needed on hand, which was very helpful. And for 20 minutes worth of labor, well, the price was... fair enough, shall we say.

So not the best I've dealt with, but definitely helpful and responsive, and they did fix the issue, so that's what matters.

Lei S.

02/06/2021 12:00:00 SA

They were diligent from cost estimate to the actual work. I enjoyed working with them.

Jonathan M.

7/31/2019

Awesome team. We're quick to respond to a service request when our water heater pilot lighter failed. Had the problem fixed the next day after texting Zorro late one night. Paying online was also a huge help since we were not home when the project was completed. Highly recommend.

Beth R.

01/12/2020 12:00:00 SA

Hot water ... man, you don't appreciate it until it's gone. My 11-year-old water heater bit the dust. Trying to save a buck, I waited a week for parts and tried to fix it myself. Well, that didn't go so well. Anyway, I called Zorro and had a new one installed same day. All these fabulous reviews are totally true. Quality work at a good price. If you need a water replaced, call Z&H.

Hovhanness S.

7/19/2018

I found Z&H Plumbing & Water Heaters on Yelp to install a water line from my kitchen sink to the back of my fridge. The reviews are right. They are a great service, especially Zorro who was very helpful. He was very quick to respond to any questions I had and very diligent in his work. I would recommend Z&H Plumbing & Water Heaters to anyone.

Cristian M.

10/13/2017

My water heater was leaking. I called them up and right away I noticed that it was more of a we are here to help type of service and not we want to get paid. I had bad experiences with plumbers in the past where they charge me or wanted to charge me a fee just to come check out the problem and then deduct that fee from the work needed if I chose the o do it with them. Really shady business practice.
This case was different. I didn't know if the water heater needed to be repaired or if I had to buy a new one. I forward some pictures and describe the situation over the phone and right now away they gave me a straight forward answer. I checked with other plumbers and even Home Depot and the experience was different. They came and replaced the water heater the same day. Really upfront service. I would totally call them again for the next plumbing need.

Grace R.

8/13/2015

No hot water for bath or shower is so annoying... especially in the middle of the night. I'm so glad we found Z & H Plumbing. Call them first thing in the morning and got a call right back that they can come out the same day! Then they show up in less than an hour and fix the problem.

They are very professional and thorough explaining the cause of the problem and how they fix it. We're very satisfy with their service. Definitely will use them again and refer them to family and friends too.

Lisa K.

10/26/2021

Getting a brand new 50 gallon A.O Smith water heater! The team was very professional, laying down the floor covers, wearing booties and explaining everything that was easy to understand. The team appeared on time (in fact was early and was waiting), got the job completed expediently. Very satisfied with the experience!

Erin K.

10/15/2020

Our old water heater up and died on us - it basically exploded - over the weekend and Zorro and his team were a lifesaver. They showed up first thing in the morning (early even) and went to work hauling that leaking, wet behemoth out of our house and installing a tankless heater outside. They were communicative, professional and well priced. Their quote was precisely what they charged.

Really happy with our experience and will recommend them wholeheartedly in the future.

Kerry H.

08/07/2018 12:00:00 SA

I would recommend Z&H plumbing without hesitation. Very good at what they do. Highly competent, professional, timely, and courteous. Called them twice recently. The first time they were out in one day on a Saturday. The second time they installed a new water heater the same day. Reasonable prices too. Zorro seems like a really good guy, as well.

J K.

3/17/2018

Great service and speed. I contacted Zorro on Thursday because we had a leaky garbage disposal. It needed to be replaced completely. After our phone call, we switched to texting so I could send him pictures. He was very helpful and scheduled an appointment for Saturday from 10:00-12:00. The guys showed up a little late, around 10:30 but it was no big deal. They were done with everything before 11:30. It cost $275 which was a little pricey for me but the convenience and speed made up for some of that price.

V R.

07/09/2020 12:00:00 SA

Great guys! Came and took care of replacing my water heater quickly. Easy and smooth and the price was good. Thanks again

Marcus G.

06/11/2023 12:00:00 SA

I use them quite a bit. I find them to always be responsive, reliable, professional and reasonably priced. I'd definitely recommend.

Mark W.

2/26/2019

My 50 gal. gas Hot water heater stopped making hot water for my home, so i jumped on Yelp for hot water heater replacement and noticed a large amount of raving 5 star reviews and called Z & H (Zorro is the owner). Now i wasn't absolutely sure if I needed a new hot water heater. There were no signs of leaks or damage and it was a quality brand water heater with only 9 years of light usage. I asked Zorro if it was possible that a part was worn out and just needed replacement. He said to send some photos and he would check it out. We set up an appt. He came out 48 hours later (couldn't come out the next day was too busy I guess) and found it to be a defective thermo coupler. He actually had the part on his truck and repaired it in less than an hour. Now that's an honest man. Charged me a reasonable amount for the repair and also saved me over a $1000 on a whole new unit. Highly recommend. CALL HIM! Thanks Zorro!

Leslie L.

06/08/2020 12:00:00 SA

These guys are awesome! Needed my water heater replaced, very competitive pricing and responsive. Nice to find a company that does not try to fine ways to up-charge and deliver what they sold.

Thanks!

Vahan T.

4/30/2019

I have used Z & H Before and happy again with last job they did by repair water heater on my rental property.
Vic arrived right on time and fixed the heater in less then 20 min, they know exactly what could be wrong with hot water when i sent few pictures.
Price was fair like before.
You guys are great and have customer for life
5 stars again for 5 star plumbing company.

Jess R.

8/28/2017

They answered our phone call very quickly while other plumbers took 3 weeks to call us back. Very respectful, clean up after themselves and efficient. They are very knowledgeable and we would hire them over and over again. Highly recommended!!

Sean C.

9/13/2017

I used Z&H Plumbing for sewer inspection with camera. They did a good job for the inspection.
Their price is reasonable and they came on time.

Cesar S.

1/26/2019

Prompt response and very honest guy, he does not handle repairs on the brand of tankless water heaters I needed help with but did give me a quote if instead of repairing it I wanted to replace it. His quote was very competitive. Luckily we were able to fix the heater but if I need to replace it in the future I will be giving him a call.

Uyen L.

9/30/2016

Zorro and his crew did a great job responding to my last minute request to replace a water heater. While they were there, I realized I needed to get my garbage disposal replaced, too. Lucky me, Zorro had a new garbage disposal ready to go in his van, which he replaced for me and also installed new ABS pipes for me for free to stop a small leak in my kitchen. Very responsive and solid work. Thanks guys!

Daniel L.

07/11/2023 12:00:00 SA

These folks are the best! They installed a tankless water heater and softener for me. They make it look easy. My go to team. Thanks Zorro and team!

Julian P.

12/05/2020 12:00:00 SA

11/10 5/5 100% Z&H will be able to help you solve your plumbing concerns. I was able to get a virtual quote from pictures sent to the owner Zohrab immediately upon contacting Z&H through their Yelp page. The next day, the Z&H team showed up on time and completed the job in the time requested. They brought their own floor protection and were very respectful of my home. I highly recommend Z&H.

Shinto B.

08/09/2022 12:00:00 SA

My water heater was leaking and I knew it was time to replace it since it was 14 years old. I messaged a bunch of companies on Yelp. I called a couple who said they could come tomorrow. Z&H called me within 30 mins and asked me to send photos. They gave me a fair quote within the next 10 mins and said they could fix it today. Perfect. I gave them the go-ahead and their crew was here right on time. They were done in just over an hour. Very fast and efficient. Highly recommend!

Robert N.

06/08/2017 12:00:00 SA

I've had Zorro do a major re-pipe, faucet replacement, and faucet installation with great results. He has been on-time and professional and his work has been perfect. I'd definitely recommend him for any kind of major plumbing installation or repair.

Patrick D.

9/26/2021

I have hired Z&H twice (to replace my water heater and fix a leaking pipe) and both times I was extremely satisfied. They gave me a great price, did great work, and fixed things very quickly. They are now my go-to plumbing service. Can't recommend more highly.

Michael P.

11/04/2016 12:00:00 SA

Great communications punctual friendly efficient highly recommended for water heater replacement

Daniel G.

01/09/2019 12:00:00 SA

My toilet was making a dreadful whining noise and I was afraid it was going to be a huge problem and expensive but they fixed it no problem.

Pablo O.

06/04/2021 12:00:00 SA

I had them replace my water heater a few months ago. They were really helpful explaining options and helping me navigate rebates. They always showed up in time and were super responsive.

Chad B.

6/14/2021

Water heater went out yesterday. Called Z&H this morning, spoke directly with Zorro. Sent pictures of our old heater, had a competitive quote within a minute. Heater was installed a few hours later in the time slot he said his crew would be there by. Excellent experience start to finish!

Arnaud S.

1/27/2016

Great, prompt service.. Email, text.. Very easy to coordinate quote..
Definitely would recommend!

neil m.

3/21/2017

I needed a quick, small job replacing a water spigot in my yard. Z&H responded quicky and with a reasonable estimate. The job was done in minutes and I couldn't be happier. I'll definitely keep them on file for any plumbing needs in the future.

K K.

08/09/2017 12:00:00 SA

Came back from holiday and wanted the home shower to clean off the travel grim from the late night airline trip.
So what did I get? - A warm to quickly cold shower. The water heater decided to take its permanent vacation too but it wasn't coming back.
Called Zorro the next morning and he had it up and running again. You get what you pay for and he doesn't need to come back with the out of stock part. I'd have to say Zorro was very efficient, effective and reasonable. To me a well worth expense of owning a home and keeping the peace - hot water for that Hollywood Shower.

Joe H.

04/10/2018 12:00:00 SA

Any time I want anything done at my place I have to deal with an obnoxious HOA that must approve everything down to the smallest detail. For many plumbers and contractors, I've had them (understandably) get frustrated and not want to deal with it. Not so with Z&H. They were always responsive via yelp message, text and email, and worked with me every step of the way.

Today they came out to do the work (replacing my very old 75 gallon water heater). Despite some complications with how it was piped and how it connected to my gas line, they finished incredibly quickly. They were very polite, very clean and incredibly professional. They also (free of charge) looked at a leaky faucet on my tub. I can't thank Z&H enough or recommend them highly enough.

Amy K.

03/12/2016 12:00:00 SA

Zoro is so efficient and knowledgeable in his area of work. I had no hot water and he accessed the problem over the phone and knew exactly what the issue was before even arriving to the home.

I was completely grateful for his team to come over on such short notice and helped fix the problem within 15 or so minutes.

Highly recommend Zoro and team!

Shao-Shang D.

6/13/2020

These guys are amazing! I needed a new water heater. The plumbers were very timely, friendly, and fast! Zoro was able to respond to my messages on Yelp immediately. He was able to determine everything through photos and give decent prices. I highly recommend him and his team.

Joe A.

02/10/2015 12:00:00 SA

We have a 60 year old house. Water backed up through a basement drain and when our plumber tried to rod it out he couldn't and determined we had a sewer line break.

Company #1 (a well known plumbing company) said the break was inside the house under the concrete floor and quoted $5,000 to fix.

Company #2 said break was outside house and quoted $4,600, using machinery that would require removing a fence and bushes to get to the spot.

Company #3 came out, said he forgot his camera, would reschedule, and we never heard from him again.

Company #4, Z&H Plumbing, Zorro came out and said the problem was outside the house right next to the foundation wall. He said they could dig by hand (about 10 feet down!) and avoid the machinery problems. Quoted $3,400. We asked him to come within 3 days because we were going on a months' vacation and didn't want to worry about the problem. He did. Two guys worked their butts off digging for a day and a half, with Zorro stopping by periodically. The break was exactly where they determined it would be, and although it was a very difficult area to work in they managed to complete the repair without a problem. The workers were nice guys and didn't mind explaining what was going on when we asked. Same with Zorro. He really seemed knowledgeable on what needed to be done and how to do it.

We are so thankful we didn't rely on Company #1, who would have torn up the concrete floor in our basement and still not have been able to fix the problem. We are also thankful we don't have to replace the fence and bushes that Company #2 would have required (plus the $1,200 more they wanted for the work). Company #3 was a dufus.

We would highly recommend Z&H based on our experience, and of course would call them first if we ever have another problem.

Marlene H.

3/25/2022

I just used Z&H to replace a water heater for a second property I own after using them for my own house. Fast! Easy! Pricing is v. competitive and even a bit below. Hire Z&H!

Alison C.

1/15/2017

Great work! We had our old, tank water heater replaced with a tankless system. Timely responses and excellent communication. Zorro arrived in time and actually left the work area in our garage cleaner than when he started. He customized his work to meet our family and home needs. We appreciate his business transparency, convenience, and overall professionalism. Will definitely be calling on him for future plumbing needs.

David L.

08/10/2015 12:00:00 SA

I needed help replacing the thermocouple in my water heater. I tried to do it myself the previous night, but ran into a roadblock. I spoke with Zorro the next morning and he told me it was an easy fix and that he would be by between 4:00 and 6:00 later that day. At 5:15, I received a text from Zorro saying that he was still at another job. He asked if he could come by the next day. Honestly I was disappointed and a little ticked because I was getting this information so late in the day, and on a Friday! It was too late to schedule another appointment. I felt like I could have received this text a bit earlier.

What Zorro did following this, was outstanding. He apologized and said that he just wanted to make us happy. He offered to come by early Saturday morning. What else was I going to do? ...Wait until Monday and start this whole process over? Zorro and his cousin showed up promptly Saturday morning. The assembled the pilot in less than 30 minutes! I thought that the price was a little high, but then again, that's what I was quoted on the phone. I'm sure everybody in this business charges about the same for a service call. So, I can't really complain. They were professional and I would hire them again.

Arisara W.

12/12/2017 12:00:00 SA

Zorro was amazing, super responsive! Water heater broke in the morning, got a new one installed the very next day! Great prices compared to other competitors. Zorro even called a couple days later to check up on the job he did. Would absolutely recommend Z&H Plumbing!

Nick R.

1/25/2022

I had a fantastic experience from start to finish! To start, they were very helpful in diagnosing my problem; they were very responsive via both phone and text. On the day of installation, they had my new hot water heater hooked up and ready to go (and with the old one removed) in a timely fashion, and they were very professional (used shoe covers, laid down protective mats, etc). Can't say enough good things about my experience!

Mary Kay H.

03/04/2017 12:00:00 SA

I found Z&H on Yelp, and Zorro responded to my request quickly. They showed up as scheduled, and were very professional.

We needed our tankless water heater descaled, and they did a great job.

I will definitely be using Z&H again!

Susan L.

12/02/2019 12:00:00 SA

ZH Plumbing was top notch all the way from getting estimate via Yelp to completing the job. I have referred them to my friends already.

Shaun O.

4/22/2020

These guys are amazing I can't recommend them enough. If you have plumbing issues or like mine tankless issues you have to call these guys.

Honesty which is so important to me. I would ask him question after question and he would look me right in the eye when answering me. I spent money but I am 100% secure in his diagnosis and repair.

Thank you so much,

Shaun and Deborah

Laura D.

11/02/2020 12:00:00 SA

We have used this company a few times now. We had some issues with our water heater and had to eventually replace it. Anytime we called , they came that day or the next morning. So amazing. The last thing we want is to wait forever for a company to Come out and fix a problem. I will definitely continue to use this company. Prices were very fair and they got us a new water heater fast. And they also took away the old one.

Christina D.

8/17/2017

Zorro got back to me right away, came over and gave me a free assessment of my plumbing issues and told me exactly what was wrong, quoted me a price and came back the next day to fix.

I liked that he wore little slippers over his shoes in order to keep my floors cleaner.

Thanks!

Brett A.

9/21/2022

Arman changed out all the parts on my water heater in about 45 minutes. Their prices are very fair. We'll be using them for all of our plumbing needs.

Frankie H.

08/05/2015 12:00:00 SA

So happy I found these guys! Had an exterior gas leak so the Gas Co. turned off all gas to the house. I decided to look for plumbers close to our house in Hollywood and I'm so glad I did! When I first called Z & H Plumbing, I was routed immediately to a professional plumber who picked up my call and answered all of my questions. I was so relieved to speak with someone right away who understood the problem. They were able to come out the same day and fix the problem on the spot. Their quote was extremely reasonable for emergency, same-day fix. They fixed the pipes to look better than before, and even texted me the next day to make sure the Gas Co approved the work! Who does that? A plumber who I will call again, that's who.

Very satisfied. Will use you again, for sure. Thank you!

Huan T.

2/27/2020

Zorro was very quick and responsive through text. And was very straightforward. Got a new water heater and it was quickly installed and has been working well since. Everything was easy and smooth, from initial communication, to installation, explanation and payment/receipt.

Hassan E.

1/20/2016

I had my gas shut off due to a leaky pipe. That meant a weekend of cold showers, piles of laundry and teeth-chattering nights. Luckily Zorro swooped in to the rescue.

He changed the old busted pipe blazingly fast without damaging any surrounding pipes. His fair price and skill with a wrench saved me hundreds on what could have turned into a very costly repair.

He's a real pro. I'd definitely call him again.

Jenn C.

4/13/2019

I needed a new water heater installed and ZH was great! I loved that I could text with them to show what was wrong and to organize service. They were quick, responsive and got the job done with no hassle and no hidden fees and charges. I would recommend them to anyone in the area with plumbing problems.

Alex F.

1/13/2020

Arrived on time and making the appointment was super easy. They did the cleaning of the water heater from hard water buildup. Finished the job quickly and helped with another plumbing issue. Will be working with them again. No issues.

Yerasimos S.

9/14/2019

My wife and I needed our PristineHydro under-sink water filter installed and because of the 5 star reviews on Yelp, we reached out to Z&H. Zorro responded quickly, referred a great counter guy for us to first get a hole drilled for the separate faucet, and then the next day he sent over a couple guys on his team to install it. They did the job, I payed them, and they were off to their next destination. About 15 minutes later, my wife noticed a leak, so I messaged Zorro, and he told me they were on their way back. They returned quickly and took care of the issue. It's been a few days now, and everything seems to be working great.

Rocco C.

6/25/2020

Zorro and his crew were on point, super quick, and thorough when they rerouted an old gas line to comply with insurance inspections. Top notch, super pros. A+ all around.

Sena O.

9/15/2019

I submitted a quote request for a water heater replacement on Yelp, and Zo response within a couple minutes. He asked some questions for an accurate quote via text which was very convenient, and was able to schedule an appointment right away. His guys showed up on time and replaced the water heater in probably 1.5 hours, no hassle. I had brown water running for some time afterwards, so I texted Zo. He responded right away, and told me to run it for a little bit longer. Everything was fine after, but I appreciated the help even after they completed the job. Their price was reasonable (about the same price compared to the quotes I got), but I am willing to pay as long as I am getting the right price which they provided.

Allen G.

10/15/2022

Hired them to replace our old water tank with a tankless system. They were very responsive and upfront with pricing while also informing me about a sizable rebate, and ultimately did a great job!

Adam L.

9/21/2015

Great Guys. Extremely friendly and customer service was of an incredibly high standard. We were thoroughly happy with the work that was done.
I needed a water line and a drain line ran from an existing bathroom out to a break room area at my work (had to run the water and drain lines through the wall and everything). GREAT estimate, extremely fair price - they also went above and beyond by hooking up the sink and creating another fresh water line to my ice machine - and cleaned up everything when they were finished (which took less than 4 hours!)
They arrived on-time - maintained a respectful demeanor (as our business was in open when they did the work) and everyone was pleased with how it turned out.
I HIGHLY recommend these guys for any plumbing work you need done big or small.

As far as the comment below about not patching the drywall (mine was not patched either, but it did not need to be) there are VERY FEW, if ANY plumbers that will do the drywall repair.

Again, Great job guys!!

Eric A.

4/30/2017

Zorro did a great job. Price was more or less the same as other quote I got for the same job. He arrived on time and gave me a quick explanation about my tankless water heater system (which came with the house I recently purchased). Suggested some period maintenance actions that I can do by myself to keep the system functional. Basically, job well done.

Connie F.

11/04/2017 12:00:00 SA

Zorro was so great! He responded immediately to my yelp request for quote (at 6:00 in the morning!). He explained my options in easy to understand terminology, and before doing the work, so I knew what to expect on cost. The work ended up being done for the lower quote of the two. They were quick, and cleaned up after themselves. They allowed me to film everything they did and explained as they went along. What a pleasure! I definitely recommend using them!

Shira G.

05/01/2021 12:00:00 SA

Zorro showed up for a quote Wednesday, professional and thorough and clearly knows his stuff. Great price. Installed a beautiful tankless water heater Friday. Done by early afternoon. Couldn't ask for anything better, was seamless. Thanks

Robin R.

8/28/2016

What was really great about Zorro and Z&H was his responsiveness and communication. Called back right away. Texted before arriving. Got an invoice and receipt by email minutes after work was done.

I'd hoped to install a tankless hot water heater, so when our old 50-gal. started leaking I called Z&H. Zorro was on site the same day and assessed not only the damage to my current tank (hopeless), but also that in my particular (and peculiar) situation, a tankless wasn't going to work very well. I appreciated his honesty and his crew swapped in a new 50-gal the next day in about 90 minutes.

Portida T.

10/18/2021

Affordable, on time, and quick repair done right.

Arman helped me out with a toilet issue in the tank. The water kept running even though the flapper was down. I sent them a message via Yelp and heard back within a few minutes.

The day of repairs, Arman came ready with the items and was able to do the repair easily. He told me that the toilet was on the old side but should be ok for now. I appreciated the honesty.

Payment: cash, Zelle/Venmo, credit card (there's a 3% service charge so try to pay cash or Venmo instead)

Really happy I found a reliable small business that is tech savvy and also excellent at their job; plumbing! Thanks guys

Quincy N.

01/01/2018 12:00:00 SA

These guys did a great job for me. Very happy. Also very polite and responsive. Went beyond to make sure my job was done well.

Jose D.

10/26/2017

Called these guys yesterday and spoke with Zorro. He was quick to provide a quote at a reasonable price. They were here the next morning on time and were quick to get the job done in a professional manor. No screwing around. Very pleased with their work. I would recommend Z&H Plumbing to anyone.

Alan S.

02/08/2017 12:00:00 SA

I needed a plumber and called Z and H plumbing to install a tankless water heater. Zorro took care of everything he knew exactly what size and model I needed. On the day of the installation the crew arrived covered the areas they worked on. I now have hot water all the time even though we have a big family. If you are searching for a plumber or any plumbing works definitely call Z at Z&H plumbing. Professional pipe work.
Thanks Guys!

Mike S.

6/16/2021

Great pricing and service. Needed to upgrade to two new tankless water heaters and they came out quickly with a three man team. Very efficient and attentive to the finer details. Family business so they stand behind their work. They explained things throughout the installation process and helped make modifications where needed to the existing setup. Highly recommend.

Manuela M.

6/26/2017

Amazing service!
My water heater (super old) stopped working yesterday (Sunday afternoon ). When I couldn't relight the pilot and saw it was leaking on the inside, I called Z&H because of the great reviews on Yelp and YES! This company is as great as everyone says.
I left a voice mail and Zorro texted me back within an hour. He asked me for more info and a picture of the old furnace. Within few minutes he gave me details about my current furnace (age and warranty info ... he knew more than I did about my own stuff), texted me an estimate right away, scheduled an appointment for today. And boom! I got my brand new furnace in less then 24 hours. I'll definitely recommend Zorro to any of my friends! He deserves all five of these stars :)

Jamil N Tania L.

01/09/2017 12:00:00 SA

Our tankless water heater needed to be replaced. I shopped around based on price and customer reviews. The lucky winner was ZH Plumbing.

We liked the fact we were able to communicate via text and his responses were prompt. Zorro arrived with his partner/asst and got the job done. Once completed, he was patient in explaining the new functions with the water heater, as well as answering some questions regarding other plumbing issues.

Highly recommend!! We now have a new friend for all our plumbing needs.

Thanks ZH

Alexis S.

08/09/2017 12:00:00 SA

My experience with Zorro was awesome. I reached out for an estimate and he responded in less than 10 minutes with a quote following some iPhone photos I texted him. He could have installed it moments later but I wasn't home so he scheduled me in the next day. Fast, easy and the best quote of anyone I contacted. Highly recommended.

Glenn O.

1/18/2020

We had an emergency and found out that it was my water booster pump sprung an internal leak and they disconnected it with ease as it was covered my the manufacture warranty. Had the flush out my tankless water heater and did a first class job and cleaned some extra parts on it without extra charges. This crew was very friendly and professional and their knowledge of plumbing repair is top notch. Will definitely use them again for all of my plumbing needs

Chase M.

10/18/2017

Z&H Plumbing installed my Tankless water heater and my Whole House Water Filter and they did an incredible job at a great price. I actually saw them here on Yelp and decided to give them a try since they had so many great reviews. They are VERY communicative. I usually communicate via text and it was so easy and they got back to me asap every time! I had the entire job completed before some other companies even got back to me with a written estimate. Thanks again, we will definitely be using them again in the future.

Alex L.

03/09/2016 12:00:00 SA

Zorro and his team are like the Special Forces of plumbing. I got 3 free estimates from reputable plumbers that I found on Yelp. Z&H pinpointed exactly what my plumbing issues were and gave a reasonable quote. On the day of the appointment, Zorro and his colleague arrived 10 minutes early. Each person went to work on different problems simultaneously. They were done in 40 minutes, much faster than I was expecting.

Zorro's massive size might intimidate some. He looks like he can hold his own in the Octagon. But his demeanor is very calm and friendly. Extremely professional and knowledgeable. It's not easy finding a good plumber, even the 5 star ones on Yelp. I would not hesitate to recommend Z&H to my friends and family members.

Peter S.

02/10/2017 12:00:00 SA

Used Zorro to remove an old tank water heater and install a tankless heater. He responded within minutes when I initially reached out on a Sunday and had a very reasonable quote for me shortly after I texted pics. We had the job scheduled quickly and he and his team had all the under home gas, water, and electric taken care of to code in less than a day. I can't recommend him enough for a job like this where you can't afford mistakes or delays leaving you without water.

Christopher W.

12/20/2017

Z&H bailed us out with an unexpected same-day water heater replacement. We we impressed by the professionalism and speed of the service provided. Thanks!

Ceyda E.

02/07/2019 12:00:00 SA

Very reliable, easy to communicate, great service and great prices. Zorro is the person to call when you need plumbing, gas and water heater work. He doesn't waste your time and does quality work. We had him replace our water heater, as well as do some capping work. Don't bother calling around and try to get Zorro do your work.

Steve K.

1/28/2019

Our water heater went out on a Thursday morning and due to work and other issues, I couldn't get anything done until Friday. Sent out a bunch of Yelp messages to different plumbers asking if they could install a water heater on Friday. It was a holiday weekend and we needed to get it done Friday, otherwise we were either out of hot water all weekend or we were paying a higher price for weekend service. After I sent out multiple messages, only Z&H got back to me. In texting back and forth, they told me they were able to schedule me for Friday. They quoted a solid price which included a new water heater and getting rid of the old unit. They said they could be there by 2:30 and they arrived promptly. The guys were very professional and friendly and did an excellent job. They walked me through how the unit turned on and also they explained the warranty. Overall, I was very happy with Z&H and I would highly recommend them. Especially for water heater installation. A great big thumbs up from me!

Yong F.

6/15/2021

Zorro help us to replace and install a new water heater, smooth installation and nicely done.

Angela L.

10/18/2019

Z&H may be my new favorite plumber! My water heater blew out yesterday morning on my rental property and I was in need of a plumber asap as my tenants did not have any hot water. I contacted Z&H and spoke with Zorro who was able to quickly give me a quote over the phone and schedule my water heater replacement for the next morning! His crew arrived on time and installed the new water heater in about an hour. He texted me photos once the work was done and I was able to pay the invoice thru Venmo. This made my life so much easier since I did not have to be onsite or put a credit card down. Also, his quotes are reasonable and fair (I called 4 other plumbers prior and were all quoted a higher rate). Thank you Zorro!!!

Lisa K.

07/05/2021 12:00:00 SA

These guys were great, they came out fast, fixed my garbage disposal and cleaned everything up. Their price was very fair as well. I highly recommend them!

Christian K.

01/02/2017 12:00:00 SA

Needed a water heater replaced. Returned my message immediately, having contacted Z & H on a Sunday we had a new tankless by Tuesday. Extremely professional and laid everything out clearly to us. Even took care of a couple little existing issues for us.

Would absolutely use again.

Landon H.

4/27/2017

The repair men were perfect professionals who arrived within 3 hours of my call and fixed our hot water heater in about 15 minutes. Now my husband and I don't have to take cold showers any more. Cold showers are so uncomfortable. I would recommend Z&H Plumbing and Water Heaters to anyone who asks or require plumbing and water heater services. Thank you for your time and have a pleasant day.

Doon P.

07/04/2022 12:00:00 SA

Great service! Get the job done really fast and the price is unbeatable. Would definitely recommend to anyone!

Albert L.

6/18/2018

It came to my attention that the water pressure at my house is consistently high...around 95 psi or so.

I did some research and learned that the recommended water pressure for a house should be somewhere between 30 psi - 80 psi max. If your water pressure is constantly high, then that puts undue stress between all the weak links and gaskets and rubber parts throughout your pipes and fixtures. Overtime, you may get leaks due to worn down parts in your pipes/fixtures.

I reached out to Zorro for a price estimate on installing a brand new water pressure regulator for my house. After I sent him a picture of my main water line, he responded back very quickly and was able to give me an accurate and super reasonable price to install a new water pressure regulator.

We texted back and forth in the morning, and he told me he could come out that same day in the afternoon to install it.

Zorro and a colleague showed up promptly at the agreed upon time and installed the new water pressure regulator in a mere 45 minutes! He was very professional and did not try to upsell me on anything else.

I was very impressed with the professionalism and customer service that Zorro provided!

10/10 - would call again to help install a whole house water softener/filtration system

Eric M.

08/11/2022 12:00:00 SA

Zorro was very responsive. Armen came over promptly and took care of a quick job I needed to cap a gas line that was holding up another construction project that I had people actively working on. Z&H was able to fit us in such that we didn't lose any time on the main project. The price was reasonable and Armen was honest, efficient and on top of that had a good personality. Reminded me a bit of my Dad who was a plumber for over 40 years. I would hire Z&H again.

Arman S.

12/10/2015 12:00:00 SA

After getting few estimates for water heater replacement from other plumbing companies, i decided to trust Zorro and have Z & H Plumbing install 50 gallon power vent water heater in my rental condo.After scheduling the work for next day,Jerry and John showed up on time and dod great work.
Place was clean like never before.
Great Service, fair price.

Armen K.

2/22/2022

I noticed my water heater started leaking around 10pm and went on Yelp right away to find a reliable plumber who specialized in WHs. Found Z and H with a five star rating and requested a quote. Got a response right away with the owner of the companies cell number asking me to send a few pics of layout and such of current setup. Long story short, he sent his boys the next day with a new one and they did a superb job installing and leaving everything clean when they left. It's hard to find good contractors these days and these guys are a keeper for all my future plumbing needs. Thanks Z, you guys were on point.

Poet L.

9/16/2019

My old water heater recently passed away leaving me with only memories and cold showers. Thankfully, I found Z&H Plumbing & Water Heating on Yelp. Things got off to a great start when my request for an estimate was answered within minutes. A day later, I had a brand new water heater sitting on a new foundation, new venting up to the roof and a new metal water heater cabinet all professionally installed in a matter of hours. And, to top things off, I didn't even have to make burial arrangements for my old water heater. It was taken away when the job was done (May it Rest In Peace). Needless to say, I am very pleased with this company and would definitely recommend it to others!

Amir M.

02/02/2023 12:00:00 SA

They came to replace my water heater with a tankless one and relocate it to outside. It was very clear that they knew exactly what to do. They showed up with every thing needed. Very organized and clean. I was blown away how fast and good of a job they did. I definitely recommend them.

Suzanne D.

04/04/2022 12:00:00 SA

Excellent service, really helpful, good communication, on time and easy to work with. I thought I had to replace my entire water heater but they fixed it instead and saved me a lot of money! I appreciated the honesty and will definitely be using them Again for any plumbing needs!

T C.

2/20/2020

Excellent job done and reasonably priced. Also great workers who did the job very complete and made sure I was satisfied before leaving. Definitely using them for all things plumbing

Fiona M.

10/07/2015 12:00:00 SA

I have been out of water for over a week now. Our landlord has made zero effort to help us with setting up for someone to come in.

I looked up Z & H plumbing on Yelp.
They came within the hour after I called them. They came in, pulled out my broken water heater, replaced it with a new one- within a hour and a half.

They were very professional, efficient and quick. Not only that but they gave me a good price- they didn't charge me a additional fee for removing the old heater.

Thanks guys!

Rex M.

08/07/2016 12:00:00 SA

I have to say that Zorro went above and beyond what most services wouldn't even consider. After the initial repair, there were other problems that came about with my water heater. He made himself and his staff available for the next 3 weeks until the replacement parts became available. The made the extra repairs at no additional cost until the problem was resolved. He was always accessible and patient. As a prior customer, I would highly recommend his services. His customer services was second-to-none and very exceptional. I will definitely call him again for future work.

L. M.

12/14/2017

Fast, efficient and very professional. I felt like Zorro helped us find the best solution to our needs in an affordable way. He didn't try to up sell us on unneeded improvements or create more work. He did the job and was very easy to reach and available. I highly recommend Z&H.

Peter R.

9/26/2016

I'm usually more of a review reader, not a writer, but compelled to recommend Z&H. Water heater quit on a Sunday afternoon. Z&H were great to work with:

a. They responded (on Sunday afternoon) to my call, as promised, within one hour
b. They had parts on hand (others required 3 days lead time)
c. They could schedule service next day
d. They arrived on time, completed work as promised, worked as long as promised
e. Price quote upfront was fair, competitive and consistent with final charge
f. Easy and prompt communication throughout
g. Professional service overall

Thank you Zorro! I will be in touch again when I could use your help.

Rusty S.

08/11/2017 12:00:00 SA

Great service. Found through yelp, saw all the great reviews. Extremely pleased. Highly recommend. Quick to respond. Very available. Multi staffed. Was able to text, again quick to respond. Walked me through fix, gave me alternatives. Had to cut through concrete to get through issue, and re-cemented area after. Called a few other plumbers that didn't do that kind of work. Would contract again

Nina N.

11/20/2017

Great service. Really quick and inexpensive. I contacted the owner to snake the bathroom sink in my apartment. I was able to make an appointment for the next day. Everything worked out perfectly!

Josh S.

1/23/2023

Would definitely recommend.

Water heater stopped working Saturday morning (of course). A couple people we've used before weren't available to come over the weekend. I found Z&H on Yelp and Zorro was immediately helpful. He sent a guy out right away and gave me two options: a costly repair of existing regular water heater or replacing it with a tankless system. Zorro patiently walked me the pros and cons and current and future costs, including energy costs.

Despite the higher upfront costs we decided to go with the tankless system. We'll save on utilities and our tank was probably going to need to be replaced in the next few years anyway.

Zorro told me he'd come Monday morning and we'd have hot water within a few hours. And he did and we do. He and his team did great work, were professional and polite, answered our questions, did some other troubleshooting and made things super easy.

Kevin T.

11/07/2022 12:00:00 SA

Wow, wow, wow!!! Great job to Zorro and his team! Our old water heater broke and luckily, we found Z&H Plumbing on yelp. Zorro was very professional and answered All our questions promptly! He was informative and helpful.

We were able to schedule them quickly and they weren't kidding when they said that they could finish the installation within 2 to 3 hours max! His crew was professional, quick, efficient and clean! We have hot water once again and would hire them again!

Teresa L.

3/15/2017

I used Yelp's quote function to get a price from about 10 plumbing companies. Z&H was BY FAR the cheapest and had the best online communication, so I went with them.

I made an appointment with Z&H using Yelp's messaging system, and not only did Z&H confirm with me a day before, but they also sent me a text that morning to let me know they would be on their way. They arrived ON TIME, and they fixed my clog in less than an hour and charged me EXACTLY what I was quoted. No surprises.

Overall, I'm very impressed with Z&H's affordability, reliability, and communication skills. Highly recommend!

Yervand H.

03/09/2015 12:00:00 SA

I was looking for a emergency plumber on yelp for my water heater replacement.
Called Z & H Plumbing on Friday based on good yelp reviews. I spoke with Zoro on phone he gave me fair price and hour later he was on my property. I agreed with estimate and very next day He came to do the work on time.
Water heater installation was the easiest part bat taking my old and heavy water heater out was hardest part.
Overall my experience with ZH Plumbing was positive, they did clean and professional work. I will use them again for any other plumbing repair in the future for sure and I will recommend them to all.
Thank You.

Justine M.

7/27/2022

I'm so glad I contacted Z&H! Every other company quoted me nearly $5k to replace my water heater. These guys were straight with me from the get-go. Great price, fast work, and were able to come the next day.

Aline B.

10/20/2022

I called Z&H for a gas water heater flush. Arsen also suggested replacing the copper supply lines with flex hose, which he was able to do at the same time. The price for the flush and the hoses was reasonable. The job was also done quickly.

Brian F.

12/14/2017

Water heater controller died out of the blue so I had to scramble to find a plumber for a quick fix. ZH gave me prompt service, has friendly employees and they were kind enough to explain everything along the process to me. I had a perfect repair job done less than 24 hours later, I now know who to call next time I have need for a plumber.

Tanya G.

07/12/2017 12:00:00 SA

WOW!...Zorro, and the team are all professional, timely, clean.
I received fair pricing, and some discounts for multiple services.

The team had to come out 2x for an ongoing remodel job, they didn't charge me until the end.
That is rare anymore...TRUST.

They were informative, honest, trustworthy, and do a great job!
I will be hiring them for all my future plumbing needs.
I highly recommend them.

I B.

8/25/2018

I am late in posting my review, the work was done couple of months ago. They did what we agreed upon and in a timely manner.

Paul W.

08/08/2019 12:00:00 SA

If you need a water heater look no further this is your company. Very quick scheduling, great plumbers who are clean, professional and nice. The owner, Zorro, responded immediately to my inquiry and was able to give me quote that was reasonable and without a lot of BS up-selling like most companies will do. Efficient, professional, and reasonably priced, I highly recommend.

Ben F.

11/05/2015 12:00:00 SA

George Castanza once had a problem with shrinkage. Well...this past week, our tankless water heater took a dump and let's just say... That (I) was not me.

I called around to major plumbing companies to get a replacement only to be presented with criminally high prices and a promise of high quality. *End Call*

In a last ditch effort to reverse the freezing anxiety that plagued my household, I called upon Zoro at Z & H. Zoro and Jerry showed up in the next day with all of the parts and expertise needed to properly install my tankless water heater but also build the necessary structure to place it.

The price for the install was more than reasonable and they understood the urgency of our condition.

Thank you, Z & H for restoring comfort back to home and bring the real me back to life!

Bobby F.

01/11/2020 12:00:00 SA

I had a great experience working with Zorro regarding my plumbing issue. One of the toilets in my rental duplex was leaking. Called Zorro and he scheduled it for the next day. Came out the next day and took care of everything quickly and gave me a very reasonable price. I was very pleased with the work done and the fairness of the price. I would not hesitate to work with Zorro again if any such plumbing issues arise again for my property. Highly recommended!!

John M.

7/30/2016

Came home one day to find my water heater leaking. Bad times. I called a lot of places and got a lot of estimates. In the end, the total cost of the replacement from Z&H was the among the very lowest. Better yet, I felt pretty confident that there wouldn't be any surprises when they arrived. They asked me to text a few photos and came back with a quote immediately. Based upon the very high reviews on Yelp I told them to come by.

George and John were there within 3 hours, and I had running hot water less than 90 minutes later. The job was done well, and they left the place clean. I highly recommend them, and will use them for my plumbing needs in the future.

Flingo F.

11/04/2019 12:00:00 SA

Texted Zoro about hot water heater leaking from top. Rheem told me it was the nipples, but he identified it as coming from the top of the unit based on photos. Still under warranty so, Rheem replaced it. Saved me quite a bit, so I will be going to Z&H for plumbing needs in the future. Thanks Zoro!

Estella R.

02/05/2022 12:00:00 SA

Z&H Plumbing helped us on short notice to disconnect our tankless water heater so that we could do some stucco work. They came back and reconnected it after. Clear communication, great crew, reliable timing, and efficient work.

Will P.

1/30/2017

The reviews hold up. I found Zorro from googling around. Needed a AquaSauna whole house water filtration system installed. He couldn't have been nicer to deal with. On time, responsive and cleaned up his mess. Did First Rate work at a fair price. The fit and finish of the install was in a word, Spectacular! Couldn't be happier. You get your monies worth and them some. : )

Jorge J.

10/27/2021

The person apparently didn't have the time to tell me what other heaters were available and when I asked, their response was the price was the same. I think we all know that, that is unusual. Price quoted was the highest Id received before from other vendors, and the price for a 4 yr extended warranty (in addition) was 4X higher then the price I received from another vendor, the one I purchased from. When I asked if the price for the warranty for brand B was any different, Same Price was my response. Hmnnn 2 same priced. I saved money from a local Big Box store. The person was nice, however, couldn't have been more disinterested.

Jenny J.

04/04/2017 12:00:00 SA

I hate writing good reviews for plumbers because inevitably they become too busy as a result of the 5 star reviews, but these guys deserve it. The communication with Zorro was outstanding. He scheduled me, followed up, confirmed and showed up on time. They answer your calls, show up on time and work fast and efficiently.

Alex W.

05/06/2019 12:00:00 SA

After a disastrous experience with another provider (who, in my defense, was foisted on me by my terrible home warranty company) I contacted this company on Yelp and the experience was like night and day. Zorro, the owner followed up with me promptly, courteously, got all the information he needed via text and then arrived on-time to our scheduled appointment. He replaced our water heater so competently and efficiently that it looks exactly the same (except you can't miss the shiny, brand new water heater). This company really sets the bar high for in-home services. And while I hope I don't have any other plumbing issues for a while, I'll definitely reach out when I do.

Vaughn E.

5/23/2018

Z is really professional and great at what he does. No BS either. Installed Water filter, Insta-hot water dispenser, 2 shower handles/Trim kits and replaced a pipe under our sink. Fast, efficient, clean, and was respectable with his pricing. I will definitely be retaining his services for future jobs. Highly recommended.

Valerie E.

01/09/2015 12:00:00 SA

I cannot say enough good things about Z & H Plumbing! From the time I called to get information to the time they followed up after the service appointment, they were fantastic!

I called Z&H to give me an estimate on replacing my leaking gas water heater. Keith arrived early and spent about 30 minutes with me looking at my water heater and answered all the questions I had (and then some). I got an estimate from another company my coworker had referred over; they spent about five minutes with me and were priced about 15% higher than Z&H. So I booked Z & H Plumbing.

Why I thought their service was outstanding:

1) I wanted a Rheem water heater and they called the day before to let me know that it would be $100 more than what they quoted; they also called to confirm the time the crew would arrive.

2) Keith and Jason arrived within the time frame they told me (they arrived at 8:30 am and the window was from 8-9 am)

3) They wore little booties over their shoes to keep my house clean

4) Their work was quick and efficient. They drained the old water heater and got the new one in within an hour.

5) They were thorough. They added new brass water lines, installed a new pan (there wasn't one before), adjusted and resealed the thing that sticks out of the roof (not sure what it's called), and made sure the drain line was sealed and stable.

When they tried installing the new kitchen faucet, we realized the shaft of the new faucet was slightly too big for the hole already cut in the granite. They had what could be described as a rough file and spent two hours trying to shave the hole so the faucet would fit. When that didn't work, they went back to their office and came back with a drill with a diamond bit, as well as a new rougher file. They spent an hour with the drill and another hour filing more by hand. We were about to resort to calling a granite guy to come drill the hole, when they finally got the hole big enough to fit the faucet! Success!

They also put in a new spout in the master bath that has made a huge difference in my water pressure. It should be noted that the other company told me I would need to break through the sheetrock and put in new water lines to increase the pressure; Z&H fixed it with a $120 spout.

Keith and Jason were professional, nice, courteous, thorough and on-time. They went WAY above and beyond what I believe any other plumber would have done by spending 4 hours trying to get a hole bigger; any other plumber would have said to call a granite guy and they would come back out. The staff in the office was so nice and helpful, too.

Basically, I can't say enough good things about Z & H Plumbing and I would use them again in a heartbeat!

donna b.

4/27/2019

I have continued to use Z & H plumbing for various plumbing issues.
So easy to work with and just an all in all great company.

Jeff S.

8/14/2020

I am very satisfied with the work they did. They removed our old water heater tank and installed a tankless unit. Since our house is old we had to repipe 2/3 of the house. They arrived on time, were very clean and respectful with our home. They got the entire job done in 2 days. We had a small leak in one connection under the sink and under the tub after they were done, but they came right back and fixed those areas. Our pressure has reduced a bit in one bathroom, but we knew moving the tank farther away would effect it. We now have never ending hot water and have just been cleared for the full Socal Gas rebate.

Orlando C.

08/08/2020 12:00:00 SA

My experience with Z&H plumbing was perfect. I was in need of having a new water heater installed in one of my units in Pasadena. I live in the bay area and they were incredibly responsive and were able to successfully perform the work without any hiccups. I called and left a message and I got a response within 10 minutes. Got the job completed to perfect satisfaction the very next day. I highly recommend these guys.

Pascual L.

7/30/2015

So I get home the other day and notice water coming from garage, right away I knew my water heater was shot. Just like most people I turned to yelp for help.

There is a reason these guys have really high ratings. Unlike many plumbing companies out there they gave me a quote right over the phone, their rates were either comparable or better than others I got in touch with. I called him late Tuesday night and he gave me the options I had to replace water heater. The very next day Zorro and another guy(sorry forgot your name man lol) replaced my water heater with a brand spanking new Bradford White.

If your in doubt of who to go with just give these guys a call. I highly recommend them based on their professionalism and workmanship.

Cheers!

Clint H.

7/27/2019

A little back story.. We recently had a baby boy and have all of our family in town. I wakeup and find out our water heater has stopped working. I jump on yelp and find Z&H Plumbing. I call and they tell me they can definitely fix my problem, but not until Monday at 9am. I let them know my situation... About 5mins later, I'm told they can fit me in the same day that afternoon. They came out right on time and replaced the water heater incredibly fast. I was blown away by the customer service and the professionalism of their employees. We have hot water and a happy household. I can't express how happy I am with my experience with Z&H Plumbing. They're my go to plumbing company from here out and I'll suggest them to anyone I know in need of their services. Thank you!!!

Diana T.

02/04/2023 12:00:00 SA

Our water heater went out and when I inquired on Yelp they were very responsive. They reached out gave me a quote and had the new unit installed the next day. They even hauled away the old unit and housing it was in.

Ana P.

6/23/2016

We hired these plumbers for my tankless water heater installation at our new place. They were professionals, prompt and knowledgeable plumbers! The work was done clean and fast! They came in the morning and were already done by noon. Most important they checked my entire plumbing system before the installation. There were small leaks that they also fixed !
As plumbers these guys rock!

I recommend!

Patrick P.

08/06/2018 12:00:00 SA

I needed a water heater replaced and contacted Zorro through Yelp messaging. His prices were fair with quality parts. His guys came by and swapped out my water heater quickly. They were friendly and answered my questions. They swept the floor after they were done.

lisa c.

10/05/2016 12:00:00 SA

My phone directory has about 12 different names of plumbers that I have used in the past. I'm always reluctant to call them because of their general nastiness & fear of astronomical charges. Then I found Zorro.
Zorro is first on my list now- he's super polite and respectful, doesn't complain about the nasty LA traffic, will come out by the same or next day & always knows exactly what to do & how to remedy the problem without going overboard.
His charges are always fair too!
In fact tonight, just by texting Zorro, he helped me reset the earthquake valve & restore my gas & hot water.
He's always close to his phone & willing to help.

Jeff K.

4/23/2020

Guys came in to fix a broken toilet at the exact time I requested. We were nervous about people in the house with Covid 19 but they had masks and gloves and were in and out quickly. Thank you!!!!!

This is my 5th time using them

Jill D.

10/19/2019

Z&H Plumbing did a great job installing a new 40-gallon Rheem water heater. Zorro was quick to respond to my inquiry and provided a fair quote after asking a few questions via text. Scheduling was easy and the guys arrived on time. They were no-nonsense: efficient, skilled, thorough, careful and polite, which was a pleasant surprise. I'm very satisfied. Thanks guys for the great work!

Sam S.

3/15/2017

We needed our tankless water heater replaced because cold showers are for drunk people. Zorro was a great communicator, he was on time and the job was done quickly and efficiently. Everything works perfectly and now if I want to take a cold shower it'll be because I want (and need) to.

Highly recommend.

June B.

3/18/2020

My water heater gave out and didn't want to go out again especially with everything going on. I decided to replace it with a new one and found Z &H on yelp. They were able to give me a quote right away and I was able to get my new water heater installed in a couple days. They came earlier than I expected, and removed and replaced my water heater in less than an hour. Thanks again!

Matthew B.

11/04/2016 12:00:00 SA

Good guys good service. They worked quickly and took care of my issue without having to replace the water heater.

Matt W.

10/31/2016

5 stars for a reason people....called these guys with a leaking water heater. I called another company before them and fastest they could come was two days away. When I chatted with Zorro to see if he could come sooner he too was busy, BUT told me to turn off the water going to the tank to see if leak would cease until he got there - it did! Why the other company didn't tell me this I have no clue...I canceled their appointment and waited for Zorro. He also gave me a quote over the phone (which he stuck to FYI).

He showed up with a quality replacement and had the whole replacement and old tank out and disposed within like 2 hours. Not to mention I needed a platform for my new water heater to sit on - he used some scrap wood in my garage and built an awesome platform right there on the spot.

Polite, clean, quick and honest....Z&H is now on my list of preferred vendors for SURE.

Jessica S.

4/14/2018

These guys were great! I initially thought the job was going to be fairly expensive, but he figured out a better way to fix the problem and saved me some money! Also super quick! I'll definitely call them again for any plumbing problems. :)

Vik F.

8/29/2015

These guys are great and super efficient. I needed an old bathroom sink and faucet replaced. They showed up on time and worked diligently on the necessary repairs. They estimated that it would take roughly 2 hours to complete the job, but they finished it under an hour! The work quality is on point and they made a point to clean up after themselves. Pleasure to deal with, will definitely be recommending these guys.

Risa K.

04/02/2019 12:00:00 SA

Very quick and responsive! I used the company twice since last month. They are fair for pricing and do good job all the time.

Jess C.

3/26/2017

Really quick reply, best prices and quick-turn appointments. They came out and replaced my garbage disposal with one day notice and charged me only $275. Other companies quoted much higher and would take longer to come. I was thrilled with the guys that came and will never call anyone else for my plumbing needs.

Bill S.

03/07/2019 12:00:00 SA

They installed a new water heater for us. Great communication, fast service, reasonable pricing. Very impressed!

Ramona C.

6/29/2018

Zorro was wonderful, not knowing if he would get the job he still took the time to help me figure things out. He asked me to send pictures of my water heater and told me where to find information I needed to determine what size water heater I had. He sent me 2 quotes to install with and without my own water heater. He never pressured me into using his company or made me feel like I was asking silly questions. Zorro called before his scheduled time to give me his ETA, which I really appreciated. He and his assistant finished the job in an hour and cleaned up too. I would definitely recommend them to friends and use them again.

Ian P.

1/18/2019

Zorro runs a really great shop. I had a new water heater installed and it required him to come back a few times because of the old equipment in my apartment. He was always really fast to respond, flexible for scheduling and very efficient and timely with everything. The work was top notch, done quickly, and all at a reasonable price. Highly recommend!

Barbara D.

02/02/2018 12:00:00 SA

I can't be more pleased with these guys. Mistakes happen; it's how you deal with them that matters.

We called them because we'd had a termite inspection and the inspector noticed a leak under our house. He had some of the pipes replaced a few years ago and knew that we'd need to get the rest done soon, anyway, so I asked for an estimate to fix the leak and replace the older pipes. They took lots of pictures, sent them to the owner, and I received an estimate via email quickly. BE WARNED: the owner likes to do things via text, but he is very responsive.

I don't know how fair the estimate was because I am not a plumber, but I can tell you that we got a second estimate from another plumber. It was 30% higher and I didn't feel terribly comfortable with the guys who did it.

I scheduled Z&H. They did the job a lot more quickly than I had expected and replaced the newer pipes as well as the older ones. I handed them a check and I got an invoice and receipt via email.

That was a couple of weeks ago. Today we had another termite inspector and he noticed a leak. You can imagine how unhappy I was. I called Z&H. The guys were here in less than 2 hours. They took responsibility for it (thinking they probably knocked a ring loose while cutting the cast iron pipes, creating a new leak) and fixed it immediately.

We are hoping the problem is indeed fixed, but if it surfaces again I trust that they will respond quickly to remedy it. Thanks, guys!

P.S., all of the plumbers we met from Z&H were personable and straight-forward.

Alison M.

03/12/2022 12:00:00 SA

Z&H Plumbing was super responsive and was able to get someone out quickly. Our plumber identified the problem and got it fixed in under an hour. Highly recommend!

Andrew J.

5/15/2021

They gave me a quote to replace my water heater (lower than most) within 15 minutes and then they showed up when promised, replaced the water heater and did some extra work at no extra charge, cleaned up and was gone within 45 minutes, great work and I would recommend them, thanks guys

Ms. C.

2/28/2022

Super responsive, available, easy to schedule and affordable. I needed a toilet fixed and Z&H were the earliest available from my top choices. The other two companies I called and left messages with never called me back! Z&H picked up and replied to my texts as well. They came on time, quickly fixed the toilet and charged me a minimal and fair fee. No wonder they have such great reviews. Will call them next time something comes up.

Emma F.

7/21/2020

Our house is very tiny so we knew we needed to upgrade to a tankless water heater to maximize space. I contacted zorro through yelp and he responded immediately and offered to come by in person to discuss the project. He suggested we move it outside to get it out of the way and we couldn't be more happy. Zorro generated a quote for us on the spot and was able to come with his team to work on the house within the next couple days. Along with the water heater install z&H hooked up the water line to our fridge and reconfigured our washer dryer. The z&H team were friendly, professional, and fast, not to mention great pricing. We will definitely be using them on our future plumbing projects.

B L.

03/09/2020 12:00:00 SA

I need to replace my expansion tank and they gave me a quote the same day I reached out & we were able to schedule an appointment at that time. They came by a few days later and were in and out in 30 minutes. Fast, efficient and easy to deal with.

Katie S.

2/15/2017

Quick and great service and very reasonable fee. No frills and very professional. I will definitely avail his service again.

Paula B.

05/08/2017 12:00:00 SA

My experience with Z&H was great! I was referred to them this morning after needing a hot water pipe on my water heater replaced. I reached out to them via Yelp message and got a response right away. I asked for a quote and an eta. The plumbers showed up within an hour and replaced both pipes for the price of one. Hot water is back on and everything is working. Thanks for such great service.

Maria A.

3/28/2018

Absolutely amazing!!! We gave them a call and were at our house in about an hour. They were quick and prompt in fixing our water heater. Thank you so much!

Pickle and Chickitta G.

9/23/2019

Our tankless water heater died over the weekend, nothing freaks you out more than thought of no hot water. Unfortunately the manufacturer was no longer in business. Based on the yelp reviews I called Z&H mid Saturday and Zorro gave me a quote and a tankless heater recommendation. He never tried to upsell me other than adding a filter that descales before the heater which upon investigation was a good call. I also asked for an upgrade as I want an Energy Star rated heater and he suggested the Takagi T-H3. I also requested the heater to be moved in a new location. The quote was fair for the product and the work required. They were here Monday morning by 8:30am. The heater installation was completed by 1:45pm. The workers were courteous and the install was very clean. Very happy with the service.

Ashlee P.

1/26/2015

Our home is 13 years old and the water heater decided it was time to retire. I called and spoke to Zorro on the phone. He was very honest and forthcoming on what would be the pluses and minuses of trying to repair a 13 year old water heater or just replace it. He told me the standard price over the phone. He also explained that if there was other work they needed to do to bring my house up to code, it may be an additional charge. He was someone I felt I could trust due to him being up front and honest with me. He gave me confidence in him and ZH Plumbing as a company.

I scheduled an appointment for the next morning for them to arrive between 8:30am and 9:00am. I was impressed that they could pin point that time so well in my case. He explained that most of the time they do give a two hour window, but he had guys available and knew they would be there on time. The next morning he called around 7:45am to ask if they could arrive a few minutes early; I was impressed and told them to come on. Sam and Arthur arrived 10 minutes early.

I showed them the doomed water heater, and they looked it over. Some of the joints on the pipes were a bit corroded and it was not in the best of shape. I had already replaced the thermocouple to try to get it to work, and Sam said that would have been his first course of action as well. They explained that they could replace the controls on the water heater, but due to the age, it may only be buying me a short amount of time for the money.

I asked for them to just go ahead and replace the whole thing, and they got right to work. Sam told me it would take about two hours to complete the replacement. He very patiently answered all my questions, explaining everything I asked about in detail. I went inside to do some work and about 40 minutes later I hear the water come back on. I thought to myself that it was a quick for the water to already be coming back on, so I headed back out to the garage to check on them. Arthur was moving the old water heater into their truck to dispose of it and a new shiny State water heater stood where the old one had died.

They then spent 30 minutes on clean up and insulating all the pipes going into the water heater. My old one did not even have insulated pipes! They could have left them uninsulated and I would not have known the difference, but they did the job right. The new pipes and valves look great! Sam spent another 15 minutes going over everything with me including how to light the pilot, what the light means on the control box, the 100% six year warranty, and anything else I could think to ask.

Total time from start to finish was about an hour and 35 minutes. Again they were early. The final charge was EXACTLY the same that I had been quoted over the phone the day before.

To top it all off, they helped me return my garage back to its original order before I moved everything to get to the old hot water heater. This was well beyond what they had to do. They did it because it was the right way to treat a Customer.

Where I work, we spell Customer with a capital C because they are that important to us. ZH Plumbing is one of the very few companies that I have dealt with that made me feel they share the same philosophy. They may not be the absolute cheapest quote you get(nor will they be the most expensive either!), but I will bet they will back up the little extra you pay with a great product and simply golden Customer Service. I will call them first for my next plumbing need...and I am willing to bet that is the last call I will make as well.

Jesse A.

9/27/2016

Zorro came and fixed my garbage disposal. He was available over the weekend if I needed it (I wasn't available then myself). He provided a nicely small window for when he could arrive, and was prompt and communicative about his arrival time on the day of the appointment.

My disposal needed replacing, and he did it quickly and with no issues.

Thanks!

Allie T.

01/12/2021 12:00:00 SA

Very reliable, professional, friendly and competent of their work. Very happy with my small tankless for the back unit.

Elizabeth T.

04/08/2020 12:00:00 SA

I needed 2 water heaters that needed to be replaced soon in my duplex. Zorro texted a quote and arranged to have install the next day.
What can I say? These guys were clean, professional, efficient, and fast! They hauled away the old water heaters too!

Eric B.

9/27/2017

Extremely happy with the work. Took care of 3 issues at my property both inside and outside, very quickly and a very clean job. I will definitely recommend to others and will call again if any future needs. Zorro arrived on time, explained all the issues and steps to resolve them. As a home owner it's very important for me to know what was wrong and what was done to fix it. Took extra time to clean up the work area and made sure everything was working before leaving. Great company to work with.

Margaret H.

08/09/2019 12:00:00 SA

So quick to respond. Easy to schedule. They worked on a toilet installation and the water heater. Knowledgeable, courteous and quick. Would use them again. Thanks Zo

Used them again this year and exact same great experience!!

Charles M.

10/09/2017 12:00:00 SA

Zorro responded to my call within 5 minutes. He communicates via text which makes things super easy for me. Asked for pictures of the water heater so he would know exactly what he needed before arriving for the repair. Zorro gave me a two hour window (9-11) but showed up right on time at 9am. He made the repair in minutes and now I have hot water again. Cost exactly what he quoted, no surprises here. Very nice guy, will for sure have him back if I ever need more work done. Highly recommended.

Martina C.

06/08/2022 12:00:00 SA

These guys were prompt, polite and serviced my tankless water heater without a hitch. I was thrilled. Had called another company who quoted me an outrageous amount. More than I paid for the tankless water heater! Thank god there are still decent people out there. Will continue to work with Z & H...

Kirk N.

2/17/2023

Our water heater broke on a Saturday leaving us searching for repair on Superbowl Sunday. Z&H was one of the few responsive companies. Zorro walked me through our options over the phone and with some photos was able to provide a competitive quote. His team was able to come out the next day and replace our water heater. Very efficient and straight forward company!

Chris F.

07/10/2017 12:00:00 SA

Just had Zorro out again to put in new faucets on our sinks. He was, again, professional and quick and easy to contact about follow-up. After months of dripping sinks, we've now got great new fixtures. We've looked for someone we can depend on for a long time. I'm really glad we found them.

Arut A.

1/28/2019

Awesome guys. Was trying to sell them my heater, but we didn't get on the price. But anyway it was a pleasure to talk to them. Nice service. If I'll need any help with the heater for sure will call them. Thanks Zoro.

Sam Y.

12/29/2016

These guys are great!!!

My water heater broke and these guys replaced it quickly. They told me they will get to my place between 10am - 12pm and they got to my place at 9:30. Best of all, I asked about 6 different places and ZH Plumbing offered the lowest price. I will definitely call them again for all my plumbing problems.

Jeffrey G.

1/19/2016

Zorro arrived on time, did great work, cleaned up thoroughly and price was just as discussed over the phone. I would definitely work with them again.

Andressa W.

9/13/2020

Zorro was great! He's honest and quick. I'm really glad I found his services and will definitely use his company going forward.

James K.

05/12/2020 12:00:00 SA

These guys came out to fix my broken water heater the same day, after some other vendors claiming same-day service wouldn't. They were quick, pleasant and cost-effective. Definitely recommend.

Kai S.

11/20/2020

UPDATE:
I have added one star to my review because this problem was addressed REALLY QUICKLY. I was contacted within minutes of posting the review.

I have issues with how this whole experience went down that I don't feel like spending time getting into. BUT...

At least you know if you are unhappy with how a job is done they will try to make it right. And I think that's important.

INITIAL REVIEW...
They will under quote, then hit you with a higher price once they arrive.

The Problem: dripping kitchen faucet.
I texted a picture and received a quote of $125-$150 (see screengrab of text attached)

Upon arrival I am told once this type of faucet starts dripping it is best to replace it since it's just as much to repair it. New estimate? $275

What changed between my sending the pic, with the problem and now? NOTHING! He didn't even touch the faucet before giving me the new diagnosis and quote.

He could just as easily have said in a text what he revealed in person.

I am the building manager for this job. I know this type of faucet costs $50 or $60 dollars top. The one they replaced it with is probably in the $50 range.

I tell the plumber this and question the $125 jump in price. His response. The office sets the prices.

As he well knows. I just want this job done, he's here, so I agree to the price so I can move on with my day.

Quoting a lower price to get out to a job so they can then gauge you is shady business practice in my book. But you decide.

I added one star because the job was done quickly.

T. S.

12/18/2020

We were pleasantly surprised by the quality & timeliness of this Company! They replaced a key valve on our built in fire pit and did so quickly & cleanly and for a fraction of the cost vs other quotes received from handyman companies. We'd definitely hire them again. Thanks so much for a job well done.

Kristin L.

4/17/2021

These guys are L E G I T I have used them for all plumbing needs thru the years. They're pretty good with appointment availability, but I would even wait. I got a same day appointment with someone else and against my better judgement they came and couldn't fix the clog AND still charged me. Z & H came two days later. No issues everything fixed.

Hayk B.

02/04/2015 12:00:00 SA

Found ZH Plumbing on Yelp and decided to call them for my 40 gallon water heater replacement, my old unit was leaking water from base and it was 12 years old so i think it was the time for it.
All i can say that pricing was good and they did a good job, i got the quote over the phone. Zorro and Jerry did the installation and they did the work for a agreed price.
Also they did sewer camera inspection and Zorro showed me whats the condition of the sewer. I was so lucky that even my old house sewer is Ceramic bat it was still in a good condition.Zorro just recommended me to hydro jet the line to wash out all the build up inside of the sewer so i will hire you guys for that in couple of weeks.
Thank you so much for a awesome work.

Margaret G.

10/24/2019

Very professional, very responsive, and very fair pricing. What started as a clogged drain resulted in the discovery that my steel pipes (likely original to my 1948 house) literally were crumbling.

Z&H conducted a thorough inspection under my house, showed me pictures of every corrosion, and explained the situation clearly. Even though I had known in the back of my mind that this day would come, I hadn't anticipated it right now. Even so, their professionalism and straightforwardness convinced me to finally get this done.

The crew came on time, letting me know by text when they would arrive, and worked quickly and efficiently to install copper piping throughout. We now have water flowing to our downstairs shower after 15 years of nothing (not even a slow drip) and every water source has the right amount of pressure. Highly recommend Z&H!

Tiffany M.

7/14/2020

Zorro and his team are very professional and efficient. My water heater went out and within a day Zorro's team was here replacing it. They were in and out within 30 minutes. He quoted me a fair price and I would definitely use his company again.

Matt S.

9/23/2017

These guys are fast, experienced and did a great job. I would definitely use again and I highly recommend.
On the plus side they are also very good at cleaning up any mess. A+

Steven N.

8/19/2016

Called a company who said they were backed up for a week but suggested Z&H. They came over in a few hours and fixed the problem for the price quoted fast and easy.

I notice some of these water heater companies, every review is they said my heater needed to be replaced, so they did it quick. Watch out for companies that won't fix the heater. They aren't that complicated and if they aren't that old they are usually easy to fix. Big ups to Z&H for the quick cheap fix with no crazy upsell once they got here.

Thanks so much! My wife thinks I'm a hero for getting the hot water back.

Melissa M.

07/04/2022 12:00:00 SA

Once again, a job well done! Z & H went all the way to Covina to replace my parents' water heater. As always, replacement was done so well and they are always so prompt. My parents are so happy with their new water heater. This is the 4th or 5th time I've used Z & H and always so happy with their service.

Zorro is so nice and easy to deal with. Always promptly responding to my questions. I would highly recommend them. If I can give more than 5 stars, I would.

Thanks again, Zorro!

Jennifer E.

09/10/2020 12:00:00 SA

I moved into a new home and knew the water heater would need to be replaced. Of course, it already died by the time I moved in, so I needed a new tank stat. To keep it short, Z&H gets 5 stars all around. Responded to my Yelp request quickly. Gave me clear and fair pricing, and answered all my questions/ helped me choose a heater that would get the max $1k rebate from LADWP. came next day and replaced and installed the new heater. Everyone on site was polite and professional, and left the site as clean as they found it. They were even kind enough to lend some power tools, and spare piping for another project I was working on in the house and soldered some things for me! I really can't think of anything that would have made me happier. Definitely recommend

Eric M.

6/29/2019

Review for the purchase and installation of a Takagi tankless water heater last week.

What got Zorro the job initially was quick communication and a reasonable price for install - he was able to provide an estimate based on photos I sent of the existing tank and install, without needing to come in person. We were also asking for ASAP installation, and Zorro was able to come in a few days, which was days quicker than other companies.

Zorro was also able to work with us to pick a heater that met the SoCalGas $300 rebate for highest efficiency.

Day of, Zorro and one other person got the old tank out and the tankless in without any issues, within 5-6 hours. I met him in the morning and then left for work. I left the house unlocked in case they needed access from inside to hook into power, so Zorro locked up after leaving without any issues.

The system works great and looks good on the exterior wall it's mounted on. We're very happy with the service and tankless heater from Z&H!

John Wayne Z.

01/10/2017 12:00:00 SA

I had an issue with water heater not heating up, after having another company come to check it out who had no idea, i found Zorro on yelp and messaged him with in the app. He knew exactly what was going on and asked me to order the parts and quoted a very reasonable price on labor. He also was willing to squeeze me in on the same day the part arrived. He and his guy were very professional and did the fix quick and clean. He also spent some time afterward to made sure i know how my model worked and how to take care the common stuff. I am very glad that i have found zorro and highly recommend his company for your water heater needs.

Katie D.

2/21/2019

Gave me a fair and honest quote to reconnect our gas line and cut off our jacuzzi line which we no longer use. They came the next day and completed the work within 2 hours. Very happy with their work and will definitely be using them again in the future!

Dan P.

1/18/2022

Quick - very quick! If you have a problem - they'll solve it, the same day! Very impressed!

Ame Y.

02/01/2021 12:00:00 SA

Quick response and great jobs. Z&H replaced Noritz water heater same day. Price was great deal, too.

Sonya V.

1/27/2023

AMAZING COMPANY! Can't ask for more! Zorro and Arman are really professional and manage their company so well! Im impressed! they deserve all 5 star reviews in this world! Thank you for caring so much for your customers!

Lisa M.

1/17/2019

I called Zorro at Z&H Plumbing at 2:20, he called me back at 2:35, and was at my house at 4:00. He was efficient, knowledgeable, no-nonsense and I would 100% use him again!!!!

Alan S.

06/03/2016 12:00:00 SA

Zorro is a true gentleman and people-pleaser. He responded quicker than anyone, gave the lowest quote, came the next day and did a first-rate job. This is the sort of guy you want to give your business to. Thanks Zorro! We are most appreciative and will call you next time.

Ahmed H.

05/04/2023 12:00:00 SA

We had originally contacted Zorro, two years ago, when we were evaluating our water heater options. He helped us to weigh our options, which were a solar water heater, a standard gas tank and a tankless option, which comes with a LADWP rebate. We ultimately decided to go a like for like replacement and go with the standard tank. We decided decided to move forward and completed the project today. It took less than 3-4 hours for his team to rebuild the platform in a high ceiling garage that the water heater sits on and install a new water heater. The former platform had rotted and was wet from the water heater leaking; apparently it's best practice to have a water pan, which he also installed for us. I can't believe that we waited so long because the difference in water warmth is night and day. I'd used Zorro and his team again.

Lev A.

2/27/2020

Our Rheem 50 gal gas water heater started leaking. We figured out it was about time to replace it with a new one. I called a few companies in the Los Angeles area and after talking to Zorro decided to have business with him. Zorro gave me a good price and recommended Bradford White water heater. Two very nice professional guys came today, installed a new water heater and hauled the old one away. So far so good. The water heater is on a warranty and I know that if there is any problem with the water heater Zorro will come and fix it. Thank you Zorro.

amy b.

12/08/2017 12:00:00 SA

Z&H responded to my call immediately and came the next day to descale my water heater. They showed up exactly on time, checked my gas heater connection and finished faster than expected! Thanks Zorro! So happy I found my new plumber

Greg S.

07/03/2019 12:00:00 SA

Wow! Called Z&H Plumbing at 8AM, the Team was at my house by 11AM. Super Fast, fair pricing and great service. Highly recommended. Thank You Guys!

Andy R.

8/29/2022

Easiest transaction we had. Fast and reliable service, not to mention they do not overprice like some other companies.

Vincent T.

7/17/2015

ZH Plumbing provided excellent service from the beginning to the end of their service. They had arrived 15 minutes after I had called them to inform them of our water heater malfunctioning. Even during their busy schedule on a Friday morning, they were able to make it in a timely manner.

After carefully inspecting the job, they were able to quickly diagnose the problem within 5 minutes and change the thermo coupler within 30 minutes. Extremely efficient company providing a service. Would recommend to anyone in need of a water heater technician or plumbing emergency.

Kahlua C.

7/13/2023

Had Z&H come out to do an annual maintenance on 4 tankless gas water heaters at my 4-unit rental property. I was bit surprised when 2 young men, who look like they're in their early 20's, came to perform the maintenance service. I was a bit skeptical of their presumed lack of experience, given their age, but then thought it's only a simple cleaning/flushing service, so it's probably easy enough and doesn't need a lot of experience to do. Apparently, that was a wrong assumption. The next morning, two of my units were without hot water. I texted Zorro and to his credit, he and the 2 young techs came back out late afternoon that day and corrected the problem.
It's disappointing that Z&H couldn't perform a simple maintenance service without screwing up not 1 but 2 tankless water heaters. I'm not sure who's more at fault, the 2 inexperienced technicians or their boss, Zorro, for giving them an assignment they weren't ready for. But the most disappointing part of my experience is that when Zorro and the 2 young technicians came back out the second time to fix the problem, none of them apologized for their blunder. I can be tolerant of mistakes made but not of the lack of courtesy of not apologizing for the mistakes, especially when it results in quite a bit of inconvenience (e.g., can't shower) to their customers.

Russell M.

9/19/2019

Z&H were really helpful, response was really fast. They showed up on time and did the work efficiently to replace my water heater. Also the price was very reasonable. Thanks again.

Jonathan C.

08/07/2016 12:00:00 SA

I emailed Z&H at 10:15pm on a Saturday night requesting information for a tankless water heater and Zorro responded back at 10:59pm with the estimate and a short description about the work being done. That's customer service right there emailing clients on a Saturday night!

This review might be updated if I do use their services.

Michelle M.

9/15/2019

Called them Friday morning. They came out Saturday and installed a new water heater. They are very responsive. No muss, no fuss. Super easy to deal with and they cleaned up after themselves and haul away the old water heater. They also unclogged a drain while they were there for a nominal fee. Note that the price they quote is a cash/check price and they will charge more for using a credit card. Their prices were in line with other quotes I got. I'll call them again if I have other plumbing issues in the future.

janica M.

06/06/2020 12:00:00 SA

My water heater died the other day. I quickly looked on Yelp and found Z&H with so many highly reviewed ratings. I decided to give it a try, I reached out to him that night and he responded right away. I messaged him photos for a quote and he even came by the following morning to give a more accurate quote after checking the gas lines, connections, etc. He scheduled me the next week but I was so eager to have my hot water back that he made adjustments in his schedule just to accommodate me. We went from a large old and rusty water heater to a new and improved tankless. His crew arrived on time and was very professional. Thanks Z&H plumbing!

Jon S.

10/30/2017

The copper piping around my hot water heater sprang a leak on a Saturday, so I called Z&H. They responded very quickly - and fixed the issue. The communication from the office and the workers on site - was excellent and clear. No surprises, and work was completed on time - for the price quoted. Would use them again.

Nicole L.

10/05/2015 12:00:00 SA

Happy to have found a professional and reliable plumber. We needed our fridge hooked up to a water line to activate the ice and water dispenser. It was a little more complicated b/c it's an old house and didn't have the hook-ups already. It required going in the crawl space and running a line under our house. Zorro and his partner came out within the week and did the job in a couple hours. The cost was very reasonable especially after I received a quote from a larger plumbing co for the outrageous amount of nearly $1000.

I also appreciated that Zorro came back the next morning b/c something went wrong and fixed the issue immediately. Very professional and customer-focused. Ensured my repeat business. Highly recommend.

James L.

4/13/2023

I needed a tankless heater replaced and was getting crazy high quotes. Called Z&H, they gave me a great quote and came virtually immediately and fitted my new system - highly recommend

Rod R.

3/26/2020

Needed to replace water heater. As always, I decided to do some comparison shopping for best price and value. I contacted three businesses to get a price quote, described what I was looking for, and asked a few pertinent questions.

Z&H was by far the most professional, most responsive, and best value!
If I could give them SIX stars I would.

I contacted them late Wednesday afternoon, we agreed on all the details including price and time, and the water heater installation was completed
the next day by 11:00am. The service technicians were excellent!

As a side note, I ran a business for 30 years and know a little bit on how to run a business. Z&H sets an example of professionalism at the highest level. They earned my respect, and endorsement!

Lwyx O.

12/26/2017

A pleasure to do business with, and would absolutely do so again.

Zorro promptly responded to my request for a quote, scheduled a 2 hour estimate which his guys honored (when does that ever happen?), and consistently responded to my texts and questions.

If finding a reliable plumber is of the utmost importance to you, then Zorro and his guys are the real deal.

Dinah B.

11/23/2019

I called Z&H on a busy Friday during holiday season and had a brand new water heater the next day. The installers were courteous and efficient, and I couldn't be happier.

Art L.

10/30/2020

You don't realize how essential a good plumber is until you need one. We were faced with such a situation when the hot water went out suddenly late one evening. Turned out, our ancient water heater had sprung a major leak, and we were faced with the prospect of not having hot water for a few days until replaced. Thankfully (amazingly), Z&H responded quickly, and installed a tankless water heater the next day. Zorro was in close communication throughout the process, and even arrived earlier than the slated appointment time, after notifying us. The crew worked hard for several hours without a break, wore masks throughout the work, and cleaned up after themselves. The new unit is working seamlessly! The best you can hope for from a plumber is that they are responsive, available, professional, and honest; really the best you hope from any person. Zorro and his team met and exceeded all of these qualities.

Erin S.

2/21/2023

We had them come install a tankless water heater years ago and they did such an amazing job. So we just hired them again for some laundry room work we needed. The team is extremely nice, very careful and they do a great job. They put down floor protection, cleaned up and just went above and beyond both times they were here. I'm super picky and I would recommend this company to everyone I know.

Jason T.

12/13/2020

I reached out by text, and got a very quick response. Sent pictures by text of our current heater, and had a discussion about options (repair vs replace, and then tank vs tankless).

I was given a quote by text and they confirmed a next-day appointment with a window of 1-4pm.

They showed up with everything they needed, wore masks, were polite and efficient and very clear about what they were going to do and what they needed. The job was finished before 4pm and my hot water was working again before dinner time, and they left the space clean, with the old heater and all debris removed.

Would strongly recommend.

Susanna M.

7/17/2016

Was referred to Zorro by a friend who had almost the same problem like me. My water heater was old and gave me lots of problem lately. Zorro arrived to take a look at it and he immediately pointed me the problem with the water heater. He offered me to replace it as if he fixed it it would break again. We agreed on price which was very reasonable. He returned with his partner the next day and were prepared for the job. They replaced the water heater and now everything works fine! Zorro is a great plumber.

Thank you!

Frances A.

08/07/2018 12:00:00 SA

Amazing service! These guys are so responsive and know exactly what they are doing. They were friendly and clean and helped me out when my hot water heater needed to be replaced - within 18 hours! I highly recommend them to anyone!

Daryl B.

05/01/2015 12:00:00 SA

We have used Z & H plumbing for A few jobs on our buildings

It is hard to find an honest and reliable plumbing company in Los Angeles

But with Z & H plumbing -we found one

Their prices were very fair for the work that we had done
They are reliable and show up when they say they're going to

I've used many many plumbing companies in Los Angeles for the apartment buildings that I do maintenance on

Unfortunately none of them deserve a five star review on yelp - most would be lucky to get 1 star

But Z & H gets a 5 star review because they have earned our trust

I can recommend them highly

Daryl
S & S Properties
Los Angeles

M F.

04/01/2017 12:00:00 SA

This company is very reliable our water heater broke, called them , spoke with Zorro and immediately he diagnose what's the problem, in 2 hours his people was here and in less than 30 minutes... we have hot water in our faucet!!!

Thank you so much !! Job well done!!!

Deedee C.

6/19/2020

These guys are the best. They have come out to fix my dads water heater and did it quickly and efficiently. A few months later they fixed my water heater, replacing a part and getting it running for just over $100. A few months later my water heater went out and they came back ony to tell me that workers had accidentally turned it down while working in the closet. They didn't charge me even after drivng all the way over, they are super kind and great repair people, responding VERY fast to emergencies.

Judie R.

8/15/2016

I'm writing this for my mom Bette.

AOK. Top of my list! Excellent work, extremely accommodating, went to the store for me and gave me a great deal when I needed it the most! They replaced copper risers, cleaned out the water heater, replaced one shower's stems, seats, and fittings, and another shower's head, and fixed my sink drain. Super nice, great personalities, clean and professional!

I would definitely use you again. You are now my go to plumber!

PS - so glad I went on yelp to find you for her :) Thanks for treating her so well!

Diana E.

7/29/2016

Just adding on to the hubby's review- I never had to deal with Z&H as he took care of the transaction, but they are amazing!

When I arrived home to find that they not only installed everything as promised, but that they also fixed 3 different issues that were done incorrectly by the flippers that renovated our house, at no additional cost, I was blown away. I can't thank you guys enough for the great service we received, we are so happy to have chosen Z&H!

Sean T.

08/08/2020 12:00:00 SA

Zorro was a pleasure to work with. My water heater went out and I wanted to upgrade to a tankless. I got several estimates with costs from expensive to astronomical. I called Z&H and Zorro texted me a few minutes later asking for a picture of my water heater. He texted me a detailed estimate within 10 minutes and his price was very reasonable. He showed up with his crew on time and they finished in a few hours. I would highly recommend Z&H and they are now my go to plumbers.

Taleen S.

2/18/2022

I had an amazing experience with Z&H plumbing. My water heater stopped working and I didn't have hot water in the middle of an LA winter! Zorro was quick to respond to my inquiry with an estimate for a new water heater. He explained the different water heater options and warranties and scheduled an appointment for the next day. I contacted a few additional plumbers for a price comparison and Z&H's price was the most affordable while still offering the same high quality products.

Next day Arsen showed up on time and did the installation quickly. He explained what they installed and the features of my new unit at the end. I had a couple other plumbing repairs that they also took care of quickly and offered me a fair price for everything together. Overall I'm very happy with Z&H plumbing and I highly recommend them for their amazing prices, reliability, good communication and excellent service!

Matt W.

10/20/2022

What just happened??

Our old tankless water heater finally broke down last night. This morning I called Z&H after reading reviews and by 3pm today we have a brand new, high-tech new water heater installed and working.

The team was communicative, punctual, pleasant, professional, and efficient.
They were transparent about pricing right from the start.

They took the time and care to install the new unit in the same tight space the old one was in as well - I figured we were going to have to remove part of a wooden fence to make it easier to access.

Even all of the pipes and fittings have been replaced with newer ones (that are way easier to access to do the routine system flushes).

And, just found out the crew was all extended family - always good to support local family businesses.

Thanks again to each of you!

Garrett N.

03/11/2018 12:00:00 SA

Excellent customer service from the moment I placed my original service call - they did what they could to accommodate my challenging schedule and showed up on time - exactly within the window as promised. With in a matter of minutes, no fuss, the issue was diagnosed, communicated and then repaired. The were able to repair an issue I had for a low cost and everyone was totally professional, friendly and fast. Its been so difficult to find a plumber that I can trust here in LA, these guys have become my go-to team. Well done and thanks for the great service and fair pricing!

Wendy H.

1/20/2020

We needed new toilets, faucets, and work with the water heater. Zohrab was very helpful and communicative with me from the beginning, explaining all the details and requirements. His team was really friendly and hardworking too, no BS just get the job done kind of team! We were especially happy with Zohrab's help with our old water heater. Instead of giving up on the old equipment and make us put in a new water heater, Zohrab drove around to find a special pipe and took care of the problem. What we thought was thousands of dollars worth of repair/upgrade he took care for $55, he saved us some major money!!!! Thank you so much!

Sarah C.

2/22/2023

My old water heater died and Z&H had me rescheduled for replacement in less than 48 hours. They were in and out in less than an hour with a brand new water heater ready to go.

Price was very fair especially as it includes warranty and all expenses and parts. I will definitely be calling them for any plumbing needs in the future.

Roy M.

11/20/2020

Fast, efficient, and quality service. Can't ask for much more than that.

I had an old water heater that was not up to current code. Z&H showed up with an entire team to quickly and professionally update my heater and system.

Great service, highly recommended.

Thanks Z&H!

Mike P.

7/14/2018

Great service! very honest. These guys just charged a fraction of the cost of what I was quoted from another plumber just to unclog a bathtub drain. Very satisfied with their service.

Ernesto L.

6/13/2015

Great work.
They were able to work around my busy schedule and be able to do a repair on a Saturday . Plus they had the parts in the truck and I was able to pay with card and got an emailed invoice with pictures of the parts too.

Ani T.

05/06/2015 12:00:00 SA

Professionalism on a different level. these guys are the best and well worth every single penny. I've had other plumbers do jobs on my house before but of course they've always left something either broken or semi fixed. I gotta say I have zero complaint for Zorro and his crew! Z & H Plumbing did water heater replacement in my property.
2 plumbers from Z & H installed new 40 gallon water heater less then 2 hours with new earthquake strapping and water heater pan. Special thanks to Zorro for fair price and quality work, I will call you guys again whenever I have any plumbing repairs.

Ted H.

01/05/2016 12:00:00 SA

I was grateful to these guys for being to replace my suddenly leaking water heater the very next morning to my call!!
my usual plumber was out of town for vacation an these guys stepped in and saved the day the heater was a perfect replacement for the one that broke and he quoted me the price that night and it didn't change the next day or any garbage like that, it was exactly as he said it would be and we have not had any problems so far, excellent and quick work clean and tidy !
thanks!

Stu P.

8/29/2020

If I could put 6 stars I would!
I had a leak in a very tight and difficult area to access and it was a on shared pipe with a neighbor. In other words, It was a nightmare.
I called other plumbers to give me a quote and most of them told me that either they couldn't because of the difficulty of access or that it would cost me a limb.
Thank god I contacted Z&H. When I met Arsen and Arsen, their customer services, demeanor and honesty gave me comfort. I knew I could trust them. They gave me a fair price (under the other quotes) and told me with certainty and professionalism how they will fix the issue.
When they came to my place, they covered their shoes, wore masks and were very respectful of my belongings. In order to fix the issue they had to open the walls, and they made sure to open any area only if it was necessary. By doing that they also save me money as they limited the damages. I can go on and on how I am please with them.
They are my plumbers for life!

Yuna O.

10/24/2019

A friend recommended this place to me, they were the 3rd quote I got for the exact same work and came in $3-700 under the price of the others, who I feel were inflating their price. They had same week availability, were easy to get a quote from and communicate with, and completed the work quickly and professionally. Everything was brought up to code and I would recommend this place

Bea D.

8/23/2018

I was looking for a plumber to change a pressure valve, a faucet etc. Went on Yelp and I came across Z & H and just couldn't believe how many good reviews were written about them - almost looked unreal. Not possible, I thought. I called them and I was asked to send a pix of what going on. I did, Zorro came out and fixed all the issues right away. He was fast. On time. Nice and clean job too. Knew what he was doing and price was also very good comparing to others. Looks like a very honest company. If I could, I would give them 10 STARS. It is as good as it gets. Yes, all those awesome reviews were right! Thank you so much Zorro, but also to Yelp & Yelpers who helped me find a reasonable, reliable, excellent company.

Jay M.

11/14/2019

Last night we found that our water heater had reached the end of its lifespan. I began communicating with Zorro this morning at 7 am. He assessed our situation, answered all of our questions and made recommendations. At 1045 this morning I had two technicians at my door to replace our water heater.

The technicians that replaced our water heater arrived on time and were knowledgeable. The area was cleaned and the old water heater was hauled away. I would definitely recommend Z&H based on my experience today.

Kim M.

1/15/2023

Zorro's quick response to my Yelp request for an estimate resulted in his team showing up as scheduled on a day with terrible storms that SoCal has been experiencing since late December 2022. Assessment by his team was fast and common sense-based, providing us with honest feedback on how we could fix problems ourselves and not incur unnecessary costs. I would definitely contact them again for water heater and more involved plumbing projects.

bing c.

02/11/2016 12:00:00 SA

Edit: They followed through. Had to cut into my walls to repair the pipes but they did it and it worked. Got new shower cartridges too. It was pretty expensive but they did quite a bit of work. The only slight issue was they didn't cut thru my dry wall very evenly so it made patching it up a bit annoying though it wasn't difficult.

My big thing about them is they followed through promptly and on time after having two other plumbing companies burn me badly so for that they get major props.

PREVIOUS REVIEW BELOW

This is a preliminary rating.

I contacted them through Yelp's quote option and they got back to me with in the hour.

We set up an appointment for 7pm and they were smack dab on time. Like right on the button. They came up looked and looked at the thing I was hoping was causing the leak in the bath/shower and said it wasn't it (unfortunately for me). To determine the real reason they said they would need to do much more hardcore things.

I'm probably going to run a lot of tests over the next two weeks to see if I can isolate the problem before having to really figure out a time to have them cut open my wall and maybe my neighbor's ceiling (and yeah part of me is hoping the leak stopped on its own but that's doubtful) but at the very least I know a plumber that seems to be reliable!

I didn't get any actual work done by them yet, but their preliminary visit was awesome.

Klaudia J.

11/04/2022 12:00:00 SA

Look no further!! This team of Professionals are incredible ! Zorro knew exactly what we needed to get our water heater up and running. He was extremely quick to respond and informative and his team arrived on time and knew exactly what to do. I am beyond grateful and now found a team of Professionals I can trust when needed. There truly is a reason why Z&H gets 5 stars every time !! Thank You!

Aaron T.

7/28/2016

STOP. Don't bother calling anyone else. Zorro is the real deal. I called for a hot water heater repair on Wednesday at 5pm and by 1pm the next day it was fixed! Seriously, it was that easy. Amazing service!! I am an experienced, licensed architect and builder and these guys impressed me. I've seen all types of tradesmen. But, let's face it I've been doing construction long enough to become a cynic. Here I was in trouble and was expecting the same disappointments. But, I was very surprised to find such quality guys. Let's count the ways they killed it: 1) quick reply, 2) great communication, 3) accurate estimate, 4) knowledgeable, 5) fast service, 6) easy to deal with, and 7) honest. They gave me a fair assessment of the problem and how to avoid it in the future. I am definitely going to call them in the future.

Hovo B.

04/06/2016 12:00:00 SA

Call this guys if you want best service possible, i cant say enough things about Zorro and his plumbers team.
Zorro gave me a price on tankless water heater installation which was little higher then some of the quotes they i had from other plumbing companies, but the way Zorro explained the work needed with some upgrades on pump installation, I decided to go with his company and im happy that i did.
Water heater installation took less then a day. End of the day i had my hot water back on.
Thanks to this guys for professional and high performed service.

George C.

12/26/2019

I called and inquired with Zorro about installing a aquasana whole home filtration system. He was incredible knowledgeable and talked me through the best system! The following week he showed up with his team, three hours later it was installed. His workmanship was amazing. I have already booked him to come back and service all my tankless heaters and change all the filters. Great guy and great service. Highly recommended.

Kevon H.

6/29/2019

Fast, Neat, Efficient service. Showed up on time, did excellent job. Beat other quotes significantly. Will use again!

Troy F.

5/30/2023

WATER HEATER REPLACEMENT: Z&H Plumbing / Zorro was very responsive, quick to answer all my questions, and was very efficient in arranging the work. He got the water heater I wanted installed quickly. No headaches, no hassle. Very happy with the work! A+ Would definitely hire again.

CJ W.

03/06/2022 12:00:00 SA

Z&H Plumbing reviews are AS ADVERTISED! I needed an Aquasana whole house filter installed and Z&H delivered like an Amazon Package! Excellent and fast communication! Came through and fixed it quick. By far the best value with excellent work! I did lots of research to find a good solid plumber and I hit the jackpot! Couldn't be happier!

Ed W.

2/26/2019

Great service!

Had a water heater that the pilot light wouldn't light up. Z&H was able to come out same day. Initially quoted for a common part that fails on that particular make/model if water heater.

When that didnt fix it, wasnt going to charge me. Ended up replacing the water heater. Z&H took care of it next day.

Zorro does what he says! Great service! Definately would use again.

Vivian T.

12/11/2018 12:00:00 SA

Great service!

Zorro was super responsive via yelp message AND text. They showed up on time and was able to fix the two problem that I had within the time frame give..this include going all the way to Santa Monica to find the parts that I need for my shower. I've had other people coming over before, they always say they needed to order the part and is going to take another week...etc etc. I'm very happy Z&H.

Theresa T.

03/08/2017 12:00:00 SA

This was such a positive experience. We had a clogged kitchen sink and a broken garbage disposal. Zorro was responsive, clear in his communications, and fixed everything quickly and carefully. Will definitely call on him again next time we need help from a plumber.

Jeff B.

4/24/2023

I had a leak inside a wall that required a pipe repair. Since I was able to send a photo of the actual leak, Zorro was able to give me an estimate via text. His team (who is all family) came the next day, did precision work on the pipes at the quoted price. No up selling , no nonsense, just quality work at a fair price. Thanks to Z&H plumbers.

Susy S.

4/20/2023

I finally decided to upgrade to a tankless water heater and I couldn't be happier with Z & H plumbing for getting the job done. I also needed it relocated to the other side of the house and his crew did a fabulous job. I highly recommend them and will definitely be calling them first for future plumbing needs.

Samuel N.

06/01/2020 12:00:00 SA

Just moved to a newly remodeled house in Glendale and needed some help with a water hammer issue and water softener. Found Z&H on Yelp based on lots of great reviews. Zorro came out the same day to provide an estimate, was very helpful, and provided a reasonable estimate broken out individually for everything I needed. I selected the fixes I wanted it, scheduled the work a few days later, and Zorro came back personally with his crew to complete the installations and repairs. They did great work and even came back at no charge to clean the faucets heads inside from sediment that had dislodged and slowed a couple of them. Great response time and communication. Hoping I don't need a plumber for awhile, but will call them if I do.

Cindy F.

12/14/2017

I called around to get quotes to replace my broken water heater. I left a message on their yelp page and Zorro texted me back within a few hours He was able to get me a quote just by me sending pictures of my old one. This is something I really appreciated because it was a huge time-saver. He beat another company's bid by quite a bit so we went with him. He was able to come the very next day and get the entire thing done, including draining and hauling away my old one, in less than an hour. He was very courteous and they did a nice job cleaning up after themselves. Thanks Zorro!

Review K.

02/07/2018 12:00:00 SA

Wow, these guys are first rate. Called at 8 o'clock and by 9 they were at my home with a new 75 gallon hot water heater. Pricing was very fair and clear up front. Worked quietly and efficiently and by 11:30 I had hot water. Left both inside and outside staging areas cleaner than before they came. The other firm I called wanted double the price (sucker price). So glad I went with ZandN! Will definitely call again when I need any plumbing repair.

Shakeh H.

10/18/2020

These guys were amazing from beginning to end! Reasonable quote, quick response, owner answered all of my questions...and I had a lot! Installers were on time. I have wood floors so they put down tarps and did all Covid safety precautions. Installers were very conscientious and cleaned up thoroughly. They were also very pleasant. Quick, easy invoicing and now I have a hot water heater that is working beautifully! Thank you, Z&H !!! Highly recommend!!!

Paul N.

12/03/2020 12:00:00 SA

Fantastic job!

I requested a quote, sent pictures of the old water heater and its location and got a very reasonable and detailed quote back in a few minutes. We accepted the offer and in 1-1/2 hrs they were here. New pipes, gas lines, drain pans et al. were replaced. The vent was installed correctly and screwed together and sealed (which the previous installers has not done). Everything was cleaned up before they left.

The team was friendly and professional. It was clear they knew what they were doing and were invested in doing exceptional quality work.

I recommend them and will use them again.

In addition, the followed good COVID-19 procedures that we very much appreciated.

Rhonda B.

01/07/2020 12:00:00 SA

January 7 2020 it was time to have an updated 40 gallon water heater replaced. This is normal after 10 years it does have its wear and tear even though we were faithfully having it flushed every year and maintained I reached to the owner Zorro Sunday January 5th 2020 and he provided me a quote replacing my old water heater with a new one. His price was very reasonable On January 7 2020 His technicians came out in a timely manner they do give you a two hour window they did show up an hour and 15 minutes within that two hour window. That's what I call excellent customer service. The technicians assess the situation and took care of removing my old water heater and installing my new the new one and made sure everything was up to code and The hot water heater pilot was lit it working properly. Zorro I really appreciate your guys going the extra mile to make sure we were taken care of they did a great job the water heater looks great and I feel confident. I'm sorry we didn't get their names Please pass on kudos to your technicians thank you again will definitely be referring you to family and friends please pass on kudos to your technicians thank you again will definitely be referring you to family and friends I will be reaching out to you for any future plumbing issues we may come upon thank you again Zorro.

Patty R.

3/14/2016

I can't say enough about how happy I am to have found Z&H on yelp. A week ago our old tankless water heater died on us. It was not a good system for the house being way to small to provide more than 1 shower of hot water a time and had failed once before. With no hot water in the house I can say the last week has not been fun.

We were in a rush to find a reputable company to install a new system, asap without jumping into the first bid. After several visits from different local companies I requested a quote from Z&H. I messaged Zoro on TH and had a response within an hour, he offered to stop by my house within the hours (he was in my city on another job) but I was at work. He and his associate come by on Friday night at 6 pm so I wouldn't have to take time off and explained options, gave me a price and followed up within 2 hours with an itemized quote/ bid that my husband and I reviewed signed and returned immediately. The price was in line or more reasonable than the vague verbal quotes I had received earlier in the week. However, Z&H let me know exactly what model number and system would be installed. No other company seemed to know anything about model numbers. Doesn't anyone ask?

Zoro also went the extra mile to install the system yesterday (Sunday morning).
Everyone was professional, on time and had the system running by 1 pm. Our new Takagi TK4 is working great. We ran the dishwasher, washing machine and two showers no problem last night.

I haven't even received all the itemized quotes from other companies despite making it clear we had no hot water all week with two little girls in tow at the bids, and following up by phone.

If you need professional work now not a week from now contact Z&H. You'll be glad you did!! Thank you Z & H --you have an awesome team!!

Laura S.

12/22/2016

I'd had no luck with the first 4-5 places I called to help me with my broken water heater -- it being 3 days before Christmas, I was getting answering machines and the soonest we can come is next Tuesday. I was envisioning myself taking cold showers for days.

Then I called these guys, and even though they were pretty booked up, they were able to get to my house and fix my problem 30 minutes after I called.

They explained the issue and how much it would cost to repair it, did the work quickly, and demonstrated that it was working properly when they were finished. It couldn't have gone better and I very much appreciate that they fit me in and got my problem taken care of so quickly.

brad c.

03/05/2021 12:00:00 SA

I hired them to replace a water heater, install a whole house filter, install a sewer cleanout, and install a sump pump and drain on my driveway. Zorro and his crew finished all this work in 2 days and did an outstanding job. The quality of their work was excellent and they left everything as clean or cleaner than they found it.

Julien R.

2/27/2021

Our water heater broke down so I contacted Z&H late on a Friday night. They got back to me very quickly with a quote that was competitive and they came install a new heater first thing the next morning. An hour later we had hot water again. Highly recommended!

Ryan C.

06/03/2019 12:00:00 SA

Z&H is the best -- they go above/beyond the normal business, even when they don't have to!

I recently had an issue with my water heater and reached out to a number of plumbers for a quote. After I simply described the problem, Z&H -- without me even hiring them! -- responded to my inquiry with the easy solution to the issue, giving me the information I needed to fix the problem myself for free. Meanwhile, every other plumbers required an inspection and/or was already quoting me at $100+ to fix the problem (which it wasn't).

While I never had to pay them for this repair, a 5-star rating is the least I can do to reward the kind of old-fashioned, honest, problem-solving service that Z&H provides.

M G.

6/20/2020

Great service! Messaged with them one afternoon to get a quote (clear quote rec'd), arranged for a next day service appointment to replace a water heater inside my home on the upstairs floor, and it was done in an hour! The guys had cloth masks and put on booties and used a drop cloth to protect the floors. I appreciate the care and diligence in their work. Would recommend them to anyone looking for water heater replacement, especially if time is short.

Emerson I.

02/07/2023 12:00:00 SA

I was looking for someone who is reliable and easy to deal with for my Tankless Water Heater descaling project. Until I stumbled upon Z and H Plumbing Inc! Zorro was very responsive with my questions. He made this project easy and painless. His crew came on time. They immediately started working! It took them 25 minutes at least per tankless to service them. I'll definitely use they again next year.

Arthur H.

1/25/2022

Called for a hot water heater replacement. The entire process was quick, professional, and exactly as advertised. Arsen was team leader for my job. I was impressed by how tidy they were, they put down coverings for the floor area in front of the water heater unit, and up some stairs and out the front door. I would recommend these guys to anybody.

Sean B.

5/26/2020

Had a wonderful experience with Zorro and the crew. My water heater finally died on a holiday weekend (of course). Zorro came out on the holiday and upgraded me to a tankless water heater. I didn't think we could do it because we don't have any electrical near the install location. But Zorro took care of everything. Highly recommend.

Merci D.

11/07/2019 12:00:00 SA

They were prompt, respectful, and did a very professional job. I will definitely use them again for all of my plumbing needs.

Tim S.

06/12/2020 12:00:00 SA

Our water heater died last weekend, and we got in touch with Z&H - they quickly gave us a few estimates over text, and installed a new tankless first thing monday morning, and took away the old tank.
It was easy to set up and pay after the job, and the work has been solid so far. Plumbing in the water heater closet is much more concise now too. Thank you!

soulmaz z.

8/19/2021

Zorro and his team are extremely reliable, knowledgeable and efficient. I just purchased a new home, and the existing water heater was leaking/incompatible with the home's piping/vent system. Zorro thoroughly explained the issue to me and resolved it within a day. He installed a tankless system, repositioned my pedestal sink and installed my downstairs toilet. He was extremely helpful and responsive via text. I'm impressed with the quality of work and am hiring him again to replace all my fixtures. Overall very pleased and will exclusively be using Z&H for all my plumbing needs.

Chris C.

2/19/2020

I called Zorro, when our water-tank died, and within 24 hours we had a brand new tankless system installed. Very clean job. Transparent and reasonable. Would highly recommend!

Christine S.

2/13/2017

The Yelp reviews were correct. I messaged them for getting a quote for a new water heater. Zorro called me within a few hours and he was able to fit me in the afternoon. On initial request his first available was Saturday, but I couldn't imagine going without hot water and showering at the gym all week. I appreciate that he was able to squeeze me in. He said he would send 2 guys out to take out and replace the water heater. The installers were very professional and were done within 2 hours. Very reasonably priced and I'll definitely be calling them for future plumbing needs. One thing that was fantastic was that he was able to quote the price over text by me sending pictures of where the water heater was installed and what the water heater looked like.

Robert B.

7/25/2017

My Water heater started leaking this morning.
Checked Yelp and found Zorro, Z & H Plumbing.
They made my day. Z & H were able to come out
and install a new Water Heater in the afternoon.
Great Price, outstanding job, brought up to code,
all in two hours. Ahh, hot water you can't beat it.
Thanks again Zorro!

AJ D.

4/14/2017

Called up Zorro this morning for a quote. He asked for a few pics via text and quoted me a very fair price (hundreds less than at least 3 other competitors who came to my house and tried to upcharge me).

I jumped at the deal and he gave me an arrival window...SAME DAY. I don't know about you, but being out of hot water sucks.

He arrived with a member of his team and went to work. Took little over an hour to remove the old heater, update some plumbing lines tank straps and install the new heater. He tested the water functions (he used new shoe covers when entering my house - definitely a nice touch) and sent me an invoice via email. No upcharges or hidden fees.

If you want a no BS plumber with fair prices, check out Z&H plumbing!

shelley h.

8/24/2018

We had a problem with a valve and pipe on our sprinkler system. My husband requested a quote in the morning and Zorro called right back. We scheduled a same-day appointment. The guys called to let my husband know they were running late and gave a new time. The arrived and got right to work. The problem was rectified in about 1-1/2 hrs and they even put the dirt and decorator rocks back in place. We're very happy with the service and will use them in the future.

Patrick G.

08/09/2019 12:00:00 SA

Thanks Zaire's for replacing my tankless hot water heater. Very responsive and quick to answer. Prices are very reasonable. Look forward to working with you in the future!

Marianna D.

11/01/2018 12:00:00 SA

I found Z&H Plumbing on Yelp. I was immediately impressed by all of their fantastic reviews. I sent a message and they responded very quickly with detailed information. I originally wanted repair of my existing tankless water heater but after understanding more about it, I realized that I actually needed to replace the entire unit. we scheduled an appointment, they arrived on time, took down the existing one and put up a new one in less than two hours. Payment was easy and an invoice was instantly emailed. Very professional, knowledgeable and thorough. I will use their services again! Thanks guys!!

Miguel O.

10/10/2015 12:00:00 SA

We noticed dampness under our water heater on Sunday and called Z&H the next morning. They came out the same morning, confirmed that the leak came from the 12 year-old tank itself and said it would need to be replaced.

By 2 p.m. I had a new tank, very professionally installed - and knew a lot more about water heaters than I had before. The price was very reasonable.

Well done.

Sarah T.

1/17/2019

Zorro was great! He showed up when he said he would, was responsive via text, was able to flush our water heater and change the filter for us. It's working well now, I highly recommend him.

Nick a.

9/21/2018

Zorro came out to install my tankless system and couldn't have been more professional. The work they did was fast and they cleaned up after. It's a no brainer if you're in crisis and don't know where to go with a water heater emergency. The initial cost gave me pause but after a little research I found that it was very fair and reasonable.

Jennifer J.

8/15/2019

The great reviews (same day install and cost) made me call when our 13 year old water heater went out. Happy I did. I called at 7am, texted photos of our WH got a quote in minutes. Installation was done same day.

Hank C.

11/17/2017

I highly recommend this company. Zorro and team did a great job on our water heater removal and installation. They were prompt with my questions and we conducted most of our communication via yelp and text and agreed on a price which they honored throughout. They did not try to upsell or provide any other service that was not requested for. They were also efficient with the installation. We also had them replace our wood stand with a metal stand which they did a perfect job on.

Roger M.

8/23/2019

I DIDN'T EVEN MISS A SHOWER!

Which was a real concern when my water heater died.

I called in. Zorro text me back almost instantly. I sent pictures of my water heater. His guys came out to fix it right away. They had a new water heater for at my place in two hours! An hour or so to install. Hot water as quick as it heated up!

They even hauled away the old heater.

Thank you, Z&H Plumbing!

Glenn B.

7/30/2017

Super responsive for quotes and very straight up.
Wound up going in a different direction, but really appreciated their fast response.

Rick H.

12/02/2017 12:00:00 SA

I actually found Z&H Plumbing based on the strengths of the reviews found here: yelp.com/biz/z-and-h-plu…

Long story short, I was having a new HVAC system installed when a leak was discovered under the furnace closet (the furnace closest also houses the water heater). Turns out my trusty old water heater had finally seen its last days. I exchanged texts and photos of the water heater with Zorro and we were able to discuss everything over text at night. I really appreciated getting all my questions answered well after he was done working for the day.

Since I was getting a new HVAC I also decided to replace the platform that the new furnace and water heater would rest on. Zorro's guys Vic and Arman came in the morning to remove the old water heater. I then had someone else replace the platform, after which Vic and Arman came back later the same afternoon to install the new water heater and drain pan. Quick and easy, and I didn't have to go without hot water overnight. This water heater (I think Bradford and White is the brand) gets the water pretty hot, so pro tip... Hot is hot enough (you can go from Hot to A to B to C to Very Hot, and everything in between.

I only got one other quote but it was comparable. Z&H was more responsive and accessible, and they got the business!

Kelley K.

06/09/2015 12:00:00 SA

I called Z&H Plumbing on Monday afternoon and they scheduled me for the next day. They gave me a one hour window of when the plumber would arrive. Which i love, because most service companies give me a 3 hour window, which kills 1/2 of my day.

A clean (emphasis on the word clean) plumber (Jerry) arrived, punctual and prepared. I took him into my kitchen and bathroom- pointed out the broken garbage disposal and clogged bathroom sink. Jerry inspected the garbage disposal and diagnosed the problem. He suggested that I replace it with a new one- I agreed since I just moved in and I'm pretty sure it was installed before I was ever born. Jerry installed the new one, did a few quality control steps and made sure I was happy with my new disposal before he went into my bathroom to work on the sink.

In the bathroom, he unclogged the sink within 20 minutes and asked me to turn the sink on and off- to make sure I was satisfied with his workmanship. Jerry said he had over 30 mins before his next appointment and asked if he could conduct an overall home inspection of my plumbing. During his inspection, he pointed out 3 things:

First - my water heater was over 16 years old and that the average water heater lasts less than 12. He just told me to be aware of that fact and suggested that I research the benefits of tankless water heaters. He explained how it conserves energy, and that you never run out of hot water with a tankless water heater.

Second - There was a steady drip coming from a hose bib - in my backyard. He fixed it for me- thank you!

Third - He checked the water pressure on the house- said it was high. Then suggested I install a pressure reducing valve. it would help preserve the plumbing in the house.

Since Z&H Plumbing was here - I have researched tankless water heaters and when this one goes, I will probably invest into having them back for the tankless water heater installation. Overall I'm very happy with their service and feel 100% comfortable calling them again.

Vince W.

6/25/2022

I just had my water heater replaced by Z&H after discovering it was leaking all over my garage overnight the day before. Zorro was very prompt in his communication both on the phone and through text messages. They weren't able to come out that day but Zorro helped guide me through how I could cap the intake line so that I could still use the water in my house (the original installer did not include a valve at the intake, obviously!) I really appreciated that Zorro was upfront about his pricing and did not try to upsell me to tankless as most plumbers I have talked to have tried to do.

Zorro gave me an 8:30am to 9:00am estimate and like clockwork Arsen, the installer texted me at 8:27am to let me know he was on the way. He arrived before 9:00am, which is much appreciated since I live in the foothills which automatically adds a 10-15 mins to everyones travel time. I have learned that it is very rare for contractors and service people in the local area to stick with their estimates so Z&H not only giving me a 30 min window but also sticking to it is really a diamond in the rough!

Installation was professionally done and quick too. They were done and packing up by 9:45am and Arsen walked me through the different things that he had done. He added a shutoff valve for the intake and simplified the plumbing that was done previously which was problematic. He also noticed that there was a natural gas outlet valve that I wasn't using and made sure I was aware that it was a safety hazard in case someone left it open. He removed the valve and capped it off for me when I told me I didn't intend to use it.

All in all I had a much better experience with this water heater replacement than I had originally expected since I had a lot of anxiety trying to find a plumber. I am so glad I got a referral from my friend for Zorro and his team and I will highly recommend them myself in the future!

Matt K.

11/16/2019

Did a great job replacing a tank heater with a tankless. Crew was friendly, worked efficiently, and left the site clean. Price was reasonable compared to other quotes I received as well. Thanks Z&H!

Richard C.

8/16/2021

Use Z & H Plumbing! My water heater started leaking from the bottom, it was replaced the next day. I even emailed them late in the evening (with my apologies), and they responded. They are reliable, courteous, and do great work.

Steve L.

09/11/2017 12:00:00 SA

Working with Z&H was a breeze. From the initial estimate, to job completion, they made everything easy. They arrived right on time for the estimate, and to start work each day.

I hired them to replace the main water supply line to my house. I got text msg updates as work progressed, and they smartly staged the work so that the water to my house was shut off for less than 30 mins.

I A.

12/08/2020 12:00:00 SA

From quote request to final install Zorro was prompt, professional, honest and thorough. Sent him our before picture and he had it all figured out. Our 12+ year old 75 gal tank for 5 bedroom house started leaking on Sat night. After 2 leak repairs over the years we opted to replace. Zorro gave us the pros & cons of tank vs tankless, and we went tankless - higher end Navien. If you're unsure about which plumber to call, get Z&H - definitely my go to guy for future plumbing projects.

Richard L.

02/01/2022 12:00:00 SA

Great customer service and very responsive. I had Zorro install a Springwell water softener and filtration system. His crew was on time and very professional. The install went smoothly and everything is working well. A small chip for the UV light was missing, but his crew found it and came back to install it. They left the job site clean and tidy. I'd highly recommend this company.

David R.

07/11/2019 12:00:00 SA

I had called another company this morning about my water heater not working and they said they would not be able to make it out until tomorrow. They also said they might have to order a part. All these things made me search elsewhere as my family really was wanting a hot shower. I spoke with Zorro at Z&H and he asked me to send a photo of the model. No sooner than I hit the send button, he responded...Thermal Coupler. Apparently this make and model had a reputation for this particular problem. He gave me a reasonable quote and sent someone out the same day. We are back up and running. Thanks guys!

Vu L.

3/18/2020

Zorro and his team came on time and professionally installed a Takagi tankless water for us. They did a great job and at a very reasonable price. I will certainly come back to them for other services.

Jose M.

08/08/2018 12:00:00 SA

Just had my water heater installed and its working like a champ! My 10 year old water heater gave out and Zorro and his guy installed an updated version of the Bradford White with a reasonable price. He was on time (early even!) and did a textbook job. Nice guy too! I found him on yelp with all these glowing reviews and can definitely see why. Thanks Zorro!

Maria R.

2/21/2018

This review is long overdue. One day our water heater just stopped working. We knew our unit had been on its way out for some time and decided on a new replacement rather than getting it fixed.

I called/messaged several vendors found on yelp & requested availability & a quote for a new water heater. I believe everyone else besides Z&H couldn't come out the same day. This of course happened during the cold season so that meant no showers for us which would not work.

Z&H came the same day, replaced our water heater in about 1 hour. Their job looked professional and we have been very satisfied with our heater & how quickly we are able to get hot water all over our house. The best part is that they gave us a highly rated water heater and they had THE lowest quote out of everyone I contacted.

Highly recommend these guys!

Chris C.

2/27/2018

Called Z&H Plumbing to get a P trap installed and repair a leaking dishwasher pipe that was caused by faulty piping by my previous contractor. They were able to install a P trap within a very narrow space without having to remove dry wall and diagnosed the problem with my dishwasher pipe (the previous people used the wrong hose). They were able to do both repairs within an hour and a half. My experience with Z&H was outstanding. I would recommended them to others and will be using their services in future plumbing needs.

Jason N.

6/16/2021

I called Z&H plumbing for a quote on replacing my tank water heater because it stopped working. Zorro was very communicative via text message. After sending a few pictures, he told me that my tank water heater's vent is not up to code and recommended installing a tankless water heater. After the possibility of a rebate from the gas company, it was a no brainer for me to go with the tankless. He answered a lot of my questions via text and responded in a timely manner.

During installation day, him and his crew came within the given time frame. This is during the post covid reopening day, but his crew still wore masks to make his customers feel safe. They were clean and wore booties to cover their shoes when entering the house to work on the electricals, which I thought was nice that I didnt have to tell them to take off their shoes (Asian house).

Overall, I say that the price is competitive, Zorro was very easy to communicate with over text, and I would recommend going with this company.

Wifey U.

9/19/2019

This Review has been updated as of 9/18/19

I was initially unable to reach the owner to schedule an appointment and tried several times. Once I posted my review on yelp, he responded immediately resulting in me updating my review.

He stated that he was on vacation. I guess people do have lives outside of their businesses :-)

Thus, far I have had a positive experience with Zohrab, owner of Z&H Plumbing. I asked if he was able to service my needs himself because my husband and I do not allow people to work in our homes if they do not have workers compensation and are unlicensed and uninsured, Zohrab's license details:
*(CSLB) California State License Board link if any of you need verification. cslb.ca.gov/OnlineServic…

I am a hands on homeowner, I purchased my own parts and watch the repairs as they are taking place. Zohrab did not feel uncomfortable with me watching or asking countless questions. My husband and I have had unfavorable experiences in the past with most contractors being unethical in many ways.

Zohrab was on time for each appointment, he asked that I send him photos of my project before coming out and was able to provide me with a price. We are working out a few kinks with spout sizes for my bathtub. My objective is not to make any additional holes in the walls or tile. He assured me that he would be able to make things work out. Hopefully this next time out will complete all that is needed for this series of repairs.

I am in the processing of completing the project and need to call for inspection with the City of LA for a few of the items that were assigned to be corrected.

Zorhab stated that he offers a (1) year warranty for all of his work and if the inspector has any corrections he would come back and make those changes at no additional charge. (Technically this is how it should be according to the CSLB)

My water heater had a few areas that were not installed to code from the previous contractor, Zohrab knew exactly what to do- where other contractors that I recently interviewed were clueless and had me on a wild goose chase. This was simple stuff!

In addition, I was having issues with the pilot light turning off frequently. Zorhab knew exactly the problem, I sent him a photo of the serial number and he was able to get the part under manufacturers warranty and also stated that he would honor this (1) year along with the years attached to water heater.

He has been professional, patient, knowledgeable and was clean. The rates that were quoted are a fair price to pay. We are Seniors and have to manage wisely. I have been looking for a permanent plumber, I pray in Jesus name that I have found him.

Lee C.

9/19/2020

AMAZING! - I don't use those words at all in any review - Z&H was just brilliant and I have a number of rental units so I deal with Plumbers all the time.

Water Heater (14 years old) starts leaking Friday night, by Saturday noon we had the best instant hot water heater replacement in place.

Reasons why Z& H are stellar:

1. Fast Response to first inquiry
2. Best price - by far and I got 5 quotes
3. Top quality equipment used
4. Brought the whole team - 5 guys to get the job done quick, right, and clean
5. Goes over and above - fixed and old water valve for us included in the price.
6. Knows about all rebates on new equipment

So there you go - could be the least painful plumber call I have made for a bigger job! Bravo Zorro! Z&H Plumbing.

Tk S.

6/14/2019

Zorro, the owner's name, ( this is Hollywood after all), was excellent. Precise, informative as to my warranty info which I had no idea I even possessed on my water heater, and on time. His quote was very affordable and was easily the fastest responder in every way. A true craftsman of expertise. Will be my new go to!

Gary K.

11/19/2019

I was looking for tankless water heater installation online, after getting few estimates and making decisions who to work with I saw Z & H Ad on IG and trying getting estimate also and Im glad I did.
Spoke with Zorro and he was able to stop by next day for consultation.
Out of all company's only Zorro mentioned that I can get gas company rebate when I switch to tankless and gave me better price then rest of the company's.
Job scheduled next day and installation took few hours to complete.
Zorro explained everything that I needed to know about tankless system and he also showed me how to replace water heater filter cartridge.
You got new customer for life.
Thank you so much

James F.

2/24/2018

I had a simple issue to fix - the drainpipe under my sink came apart and the drainer needed to be reinstalled. I was concerned that I might not get a fair price from a company to do this because I knew it was just a simple 15min job - the only reason I didn't do it myself was because I am handicapped.

Zorro responded promptly to my Yelp message and was able to give me a fair and firm quote by text after I posted a couple photos.

His quote was considerably lower than other extortionate quotes I received (some were as high as $395) but it was fair.

A day later he was at my house, on time to the minute, and the problem was fixed faster than it took to make a pot of coffee!

Thank you Zorro.

Brett F.

07/11/2019 12:00:00 SA

These guys were great. Showed up on time and gave quote over the phone. Very easy to work with.

Matthew R.

10/22/2020

I needed to replace my water pressure relief valve and a toilet. Z&H was very responsive and came out to provide a quote. Their price was very favorable to a competitor. The work was done quickly and effectively. Armon was incredibly nice and very helpful when I asked other unrelated questions about my new house. I highly recommend.

August S.

9/16/2018

Excellent service!! So far I've had Z&H replace our broken/leaking garbage disposal and our 30 year old water heater. They are very efficient, show up on time, and do great work for a reasonable price!

After having bad experiences with another plumbing company (I will never call them again), It's nice to know that there are still good plumbing contractors out there. Z&H is the best!!

Sargis A.

6/23/2016

Called Z & H Plumbing and left a massage, Zorro called me back in less then 10 min.
I had a problem with my water heater and I thought I need the new one.
Zorro send a plumbers in scheduled 2 hour window and keep me informed with txt massage when they will arrive.
After checking the problem they fixed the water heater bad saved me some money.
Thanks to guys for honest and professional service, next time I have plumbing problem I know who to call.

Samvel A.

6/21/2016

Fantastic! This guys are just amazing! I called them for my new water heater installation! They were very prompt! Zorro sent a guy over my place to give me an accurate estimate! Their estimate was much affordable than the other estimates I had gotten from other plumbers! They also pointed me some plumbing job that needed to be done ( I gotta say that they dis not push me to do that, it was a friendly advice). They came back the next day to do the whole job! My water heater was installed very accurate and works great! They also fixed my plumbing system! Thank you guys I will refer you all my friends and family members!

Susannah B.

05/02/2018 12:00:00 SA

This review is overdue, as I have used Zorro a couple times and he's always been awesome to deal with.

I first contacted Zorro about an adjustment we needed done to our gas fireplace. It was a simple (I thought), straightforward job, but the estimates I had gotten from other plumbers were bananas and the plumbers were making it seem like this was going to be some intense, half-day job. Zorro's estimate was by far the lowest and even though you're not supposed to take the lowest estimate, I'm glad I did. Zorro came in, did the adjustment in about an hour and was on his way. Before he left, I had him give us a quote for a tankless water heater since our gas water heater was on its last legs. His quote seemed fair and reasonable and I already knew him to be professional and competent, so I hired him to do that job as well and so far so good!

He really earned his five stars, however, after a recent late-night plumbing emergency we had. I contacted Zorro along with several other so-called 24-hour plumbers. Many of them never contacted me back, even the next morning. Zorro texted me back right away even though he was in the middle of an international trip. I don't mind at all if someone is unavailable to do a job, but not bothering to even reply (when they advertise themselves as a 24-hours/emergency service) really bugs me. The fact that Zorro (who is NOT a 24-hour plumber) took time to reply on his vacation won me over and made me a fan for life!

Thuy Minh N.

12/27/2015

Very well done!

I called them and scheduled to come in our place in few minutes. They come in time and you won't be needing anything else other than them.

They come in time, the service is superb and reliable and the cost is reasonable.

Highly recommended. Thank you

Massyla92 ..

4/13/2017

Trust Zorro...I had Zorro help me with two occasions, once to replace the water tank, once to replace gas pipe. The price should be always on the lower side if not the lowest, but for my review, I would like to praise his skills. Fast, and well executed job, inspecting every aspect to assure safety. Price is important for me, is the reason I trusted fellow Yelpers and contacted Zorro. But Zorro is no cheap Plummer that trades off price for volume. The skills you will see at the job site, but it is the double, triple checking of his work that gives you the peace of mind, as he assures his job was well executed. Keep up the good job Zorro!

D P.

8/15/2016

Awesome service. Fast service (next day), east to communicate and most importantly, they did great work. Thanks again - HIGHLY recommend.

Wayne L.

10/26/2016

After getting quotes from several companies, we decided to go with Z&H plumbing to install a tankless water heater. Zorro was very patient with answering all my questions thru text and phone calls. He was knowledgeable about the different brands of water heaters in the market. He was not pushy and gave us his honest opinions. In the end, we decided to go with a Noritz tankless water heater with a pre-filter to prolong the life of the system as water hardiness in our area is high. Zorro and Jerry did a great job with the installation. It's been several months since installation and the system is working great. Water heats up much faster than the previous Rheem model. I would definitely recommend this company.

Jen P.

6/17/2019

Zorro was fast, efficient and very knowledgeable. We found out late on Saturday that we had no hot water. Turns out that the water heater was completely busted and leaking everywhere. Gave Zorro a ring and left him a message. He was quick to return my call within minutes to set up an early morning appointment for Monday for a complete water heater replacement. Him and one assistant showed up on time this morning and was done in one hour! He even relocated the gas shut off valve for easier access, that was much appreciated! They left their work area clean and was able to haul our disguising old heater away. Before leaving he gave me a quick overview and showed me how to flush out the the unit and how to operate the different functions. We now have hot water! Thank you!

Stan L.

02/02/2021 12:00:00 SA

Agreed on an install for a tankless (I provided my own). Zorro and his guys couldn't find a way to install - no fault of their own, but rather the age/lack of access of my home. Ended up replacing my broken gas water heater at a reasonable price. His guys were polite, protected, and cleaned up after themselves. The work brought my exhaust and location of water heater up to code. Overall, very positive experience and highly recommend.

Ben M.

10/08/2015 12:00:00 SA

Easy! Called up Z&H for a leaky sink. They were a little busy, but next day was fine for me. Zorro & Co. checked out the problem, we negotiated a few different options and they set to work. I was amazed at how quickly my sink plumbing went from a disaster to sleek and new.

They were a bit pricey from what I've seen before, but to have the job done quickly was a relief.

Z W.

7/31/2018

Needed to have a pressure relief valve installed and found Z&H. While there are so many stellar reviews, I really needed to see this for myself.

When I sent a message via Yelp for a quote, it amazing to get a reply from Zorro so quickly. It was late in the evening and while most companies are closed, he's working! Got the quote and set up the appointment. Later when my tenants requested a different time, Zorro worked with us on that too.

Zorro arrived on time and immediately got things rolling. He was able to quickly turn off water to each unit with his height and reach advantage (it would've taken others a ladder and additional time to access). There had been some lingering residual water in the system in which Zorro located and released. Once that was cleared, the pressure relief valve was installed quickly and professionally.

He made sure all units had their water turned back on and once everything wrapped, I got my email receipt on the spot.

Thank you Yelpers, indeed Zorro came through bigtime. The reviews are true and I will definitely have him come back when we're ready for the tankless water heaters.

Laura L.

02/04/2019 12:00:00 SA

Installation of an Aquasana Whole House water filtration system.

Very knowledgeable about the system, and knew what he was going to need to install from the photos sent. Had a firm price that included labor and extra materials, knew how much time it would take to install, and gave instruction on filtration upkeep with the system.

He also discovered a problem with our water pressure, and adjusted it, making us even more thrilled with the results!

Scott T.

7/23/2017

Zorro and his crew did a great job. The job took about four hours and we're really happy with the new water heater. The only minor nit is that the heater is a bit loud when it's on. None of the neighbors have complained so maybe we're being over sensitive.

Dan B.

7/17/2018

Fast, Reliable, Efficient!

I returned from vacation only to have my hot water not working. Having just moved into the condo we just bought, I had no referrals to call. I called a few places only to be told they were booked out for 1-2 weeks. Zorro answered my call and was able to come out and assess my problems and offer solutions on the same day! Although we ended up needing a new water heater/circulation pump, he was able to get it installed the NEXT DAY and within the time frame quoted (under 2hrs!)

Great customer service. Highly recommend Zorro and his team! Thanks, guys!!

Matthew E.

08/05/2017 12:00:00 SA

These guys were the best plumbers I've ever hired. They knew right away what the problem was over the phone. They came over and fixed the issue within an hour.

Professional. Clean. And fast.

Highly recommend.

E H.

3/30/2017

Great Communication, helped with dealing with Home Warranty. Super fast and efficient.

Wecan D.

5/18/2017

They are simply the BEST! No hidden fees!
Our water heater begun to leak and we called Zoro after seeing very good reviews in yelp. Thank you yelpers for that. Zoro did great for fast responses to our questions and he sent George and John and they did a same day water heater installation service in our place in Monterey Park. Took only 1-2 hrs to replace our water heater. Enjoying our warm water right now. Perfect! Thank you!

Merri B.

6/16/2015

I decided to call Z & H Plumbing based on yelp reviews.
I needed water heater repair on my 15 year old unit.
Zorro came out on same day and noticed that water heater leaking and he told me he can't repair it if it's leaking.
Water heater replacement process took 2 hours for plumbers. I want to tank you Zorro and his plumbing company for professional and clean work.

Colette N.

1/29/2015

This company came out because our water was not staying hot through our showers. They were sent out by our home warranty company to inspect, diagnose, and repair the water heater. Turns out that our dip tube was missing which likely explains the problem we were experiencing.

Sam was the serviceman who came to our home. He was incredibly professional, on time, and efficient. He explained the different tests and steps he was taking. He quickly diagnosed the problem and put in a new dip tube. He also did some very minor repairs to the vent and replaced a valve. The vent repair and the valve were things he did that went above and beyond what he had to do. I really appreciated that he explained what he was doing with each step and the final problem/resolution. I haven't tested out the final repair yet, but I would be happy to have them come out again if problems persisted.

Xion X.

12/02/2019 12:00:00 SA

Although I didn't get to conduct business with Z&H, I am leaving 5/5 stars for professionalism and willingness to help. I left an email asking for assistance after our building's water boiler went out, I received responses in a timely manner. I would definitely consider this company for future business.

Margrit D.

10/21/2022

Zorro was prompt in responding to my request and getting someone out to the house to deal with plumbing adjustment for remodeling bathroom. He communicates quickly over text message and is helpful in finding solutions. His staff was efficient and clean.

Henry Y.

03/12/2017 12:00:00 SA

Thank you Zorro for coming out to replace our water heater on short notice! He & his associate came on Sunday morning & did an excellent job in replacing our water heater in about an hour. You can tell he has been doing this for years since he knows exactly what to do in replacing it. Our water heater had been leaking & making noise for a few days, but I did not notice until last night, when I saw the drip pan show collection of water. I searched Yelp reviews & called several local plumbing agencies before calling Zorro since they were not available on weekends.

I liked Zorro's requests to text him photos of the water heater so he can have an idea of the problem. Our dialogue through texting made it easier to communicate quotes for different options of water heaters. He kept in contact throughout & let us know when he was on his way.

I will definitely use Zorro again for future plumbing jobs. He & his staff are professional, quick & fair. Thanks again!

Matt R.

6/18/2019

I had a Noritz tankless water heater descaled. I was able to get an appointment within days, very professional, great price and job done within an hour. I highly recommend Z&H Plumbing. Thanks Zorro!

N K.

12/08/2020 12:00:00 SA

I requested a quote on Yelp, sent pictures of the old water heater with location. Within 40 minutes I got detailed quote back from owner and that was late night. Next day with few more text exchanges I decided to go with Z&H Plumbing. I dragged to confirm the appointment due to my work schedule conflicts but within two hour of conforming late afternoon, Z&H team showed up and finished the installation of new water heater. Job done well and cleanly. I would highly recommend this company. I liked reading about owner's entrepreneurial journey in setting up his company and I can say that his commitment for business excellence reflected in his services and delivery.

Seychelle V.

05/03/2018 12:00:00 SA

Zorro and his team were great to work with - efficient, knowledgeable and well priced. Today they even just dropped by to look at another plumping query at no charge - would absolutely recommend them and plan on working with them for any other plumbing needs that arise.

Mike G.

6/23/2023

My mom had a leak from the water heater. Z&H plumbing did a fast job of taking the water heater out and bringing it down to the plumbing supply, trading it in under warranty, bringing it back and putting it in at a very reasonable price. We also had some old piping that needed to be repaired. They also did a wonderful job on the RE piping and are very cost efficient, we highly recommend ZORAH and the whole team. They are quiet, efficient, polite, and do amazing work. We definitely recommend them for jobs big and small.

Marlene H.

03/06/2020 12:00:00 SA

I have a home warranty who sent out a company to look at my water heater. I felt the quote to replace my water heater was high. So I did some homework and picked a few companies from Yelp. I got 2 quotes within a short period of time and went with this company. The response to my inquiry was fast. Once I decided to move forward, (I'm sure this doesn't happen all the time) they were at my house within hours to replace my old water heater! The guys we professional and knew their craft. Done in less than 2 hours and I felt a fair price for such quick response and replacement, hauling away our old heater and leaving no mess. I waited until I knew my new water heater was working before writing this review. It does! Thanks so much for a quick response and a job well done.

Joe L.

12/02/2016 12:00:00 SA

They did a great job replacing my water heater. They arrived the same day with fast, friendly service. I recommend them.

Philip G.

03/11/2018 12:00:00 SA

I read through several reviews before hiring someone for my plumbing issues. Thankfully after a few emails they came over and made some fixes on my water heater I was ready to throw out. He said we should try some setting changes first and they definitely worked! Also, fixed an oversight by my remodel contractor to properly flow hot water to the shower. Worked quickly and cleanly. Would hire again if it does come to replace the water heater.

Spartak H.

8/24/2018

Called them for a water heater flush. Fast, reliable and affordable! Cool and knowledgeable guys.

Xiaotian G.

9/26/2021

Zorro is very professional. He found the issue quickly and fixed it in reasonable price. Thanks

Andrea H.

7/26/2022

Arsen came out next day and assessed and fixed our problem. I recommend their service 100% great customer service.

Jamie M.

02/06/2020 12:00:00 SA

Zorro and his team are amazing! They replaced our water heater within our timeline, were incredibly professional and helpful and gave us a very competitive rate. I highly recommend this company. Thank you Zorro!

Bob D.

1/17/2018

After the great experience replacing our water heater last week, I had Z&H replace the tub/shower faucets in our 2 bathrooms.
The 2 technicians were really nice guys and showed up on time, they had all the tools and parts needed to complete the job in a timely manner and cleaned up all work areas and all the dust. Z&H knows what they are doing and gets the job done right the first time. Great work guys.

S S.

10/21/2017

My husband and I came home to a leaking water heater on Friday. We did some research and after calling a few places, we were so lucky to find Z&H plumbing. Not only did they beat everyone else's price but they were willing to come first thing in the morning to replace our water heater. They were punctual and very thorough. They made sure to check everything and do a clean job, not cut corners that would cause us a headache down the line. I would certainly call these guys again and would recommend them to my friends and family!

Arief P.

5/23/2018

Great company. Work fast and professional. I texted him my water heater photo with the problem and he know it right away that it's thermocouple problem as I predicted thru my research. His guy came in within 40 mins and fix it in about 30-45 mins. He emailed the invoice right away after I texted him that the work is done. It's reasonable price. Thank you

Vache F.

10/09/2015 12:00:00 SA

Zorro and his plumbers showed up on time, did great job on sewer line replacement and replaced my leaking water heater on same day.
It was my first timing using this guys and I have no complains on their work.
Zorro also gave me some recommendations for future copper repiping, also checked house water pressure to see if I need to install pressure reducing valve.
I will call you guys for sure when I'll be ready on copper repipe.

Evan C.

8/17/2022

This is the 4th time I have had the pleasure of dealing with Z&H. My tenant's water heater crapped out and Z&H came and replaced it the next day. Communications via text with business owner Zorro we're prompt, professional, friendly - as was Armen who showed up and performed the work. Yes prices have gone up for water heaters but hasn't it for everything? If the need arises again I have zero doubt I'll be calling Z&H.

Tony W.

11/02/2017 12:00:00 SA

I had Z&H come out to install a tankless water heater system in my home and they installed it quickly, efficiently, and at the price quoted.
I was happy with all the questions Zorro asked and the information he gave me in his answers to my questions. He gave me a heads up about things that they may find once they got there to do the install, so it wasn't a surprise. Also, they gave me the info about what might happen if I had them implement the installation in a way contrary to their recommendation.
All in all, they provided lots of good info, and worked with me with integrity, and I'm happy with the results.

Jenn C.

7/19/2017

I absolutely love Z&H Plumbing and will always contact them again if we need plumbing help. Last year, they installed a new water heater for us because our old one was leaking. They came same day and made sure to buy the water heater I wanted (even called me to make sure because I was very specific about which one I wanted). The part that I loved the most was how super clean they were about installing it and cleaning up afterwards! I was very impressed that they took the time to clean up, sweep/wipe dirt away. I like living in a clean home and this mattered so much to me!

This time, they came to unclog our kitchen sink and explained to me how the clog happened. Again, I love how clean they are! The unclogging process brought food and other things up into the sink, and he made sure to clean all that off and wiped off my kitchen counter. When he walked into our home, he made sure to put on shoe covers and he made sure not to walk outside with the shoe covers on. I feel like they treat your home like their home.

They are very professional and the price is very reasonable. I will always call them again in the future :).

Saro M.

12/18/2018

I found Z&H on yelp, and when I called Zoro to replace my old water heater, he was so professional. I did not even meet him in person but He went to the property within half an hour and replaced my water heater and everything was done in two hours . He send me a picture of the final work, charged me over the phone and sent me the invoice by email. I was very impressed. I highly recommend their services.

Hogan S.

06/03/2020 12:00:00 SA

Fast and reliable service. Crew observed safe distancing measures. Zorro has been easy to communicate with and very responsive. Will recommend ZH Plumbing to anyone w plumbing issues. HS-Pasadena CA.

Marta S.

4/29/2018

Great quick service for an urgent hot water heater leak. He was able to come by early in the morning because I live nearby thankfully, make the judgement call on what and where to install tankless heater instead and have it fixed the next morning.

G A.

11/28/2019

Fast and professional work. Responsive and courteous. Very knowledgeable about water heaters and answered all of our questions. Zorro saved us in a pinch. Our water heater failed at the worst possible time. He responded quickly and was at our place early the next morning and done within the hour. Thank you!

Jennifer J.

3/17/2018

I just got a leak on bathroom sink fixed.
Zorro arrived and quickly examined what was causing the leak. I originally thought the parts needed to be replaced, but after the initial look, Zorro found a way to fix the leak without replacing the custom parts the sink was installed with. I was charged less than I was quoted for since there was no parts replaced. (Very honest!)The sink leak was fixed quickly and everything was left clean after the work.

Michi L.

06/11/2018 12:00:00 SA

I actually found Z&H Plumbing from Yelp. I just messaged him for an estimate and he was very quick to respond.

It was a very straightforward job. I needed my bathroom sink to be unclogged. The service was great. They came in and unclogged and even noticed that I had a small leak in the curved part of my pipe. They got the parts and replaced that too after that got the estimate and I approved it. Payment was simple.

But I'm taking a star off because I had forgotten to move my rug and they did all the work got it dirty. I just would of like them to be aware of those small details when they are doing work. But other than that, great service and very responsive.

N R.

10/07/2020 12:00:00 SA

These guys were super responsive and did incredible work. Our tankless hot water heater stopped working and they were out the next morning to replace the old one. Super easy to work with and a fair price.

George O.

08/10/2017 12:00:00 SA

These guys are great!

Professional, on time, honest and great at what they do.

What more can you ask for from a pluming company?

We had Zorro out multiple times for sewer line inspections and each time was a smooth experience. I would recommend ZH Plumming!

David B.

11/13/2019

Such great people to work with!! Highly recommend!!

During the rains last winter, Zorro came out and installed a sump pump which saved my water logged basement. The sump pump worked a treat during the rainy season and hasn't been activated since. Now, 9 months later, the sump pump was not actively removing the water like it used to.
Zorro came out first thing in the morning and fixed the issue (a stuck discharge pipe) free of charge and showed me how to maintain the pump to resolve this issue in the future.

5 star service and workmanship

Ken L.

1/20/2018

Z&H are awesome! Very professional. 2 friendly technicians came to replace my garbage disposal and completed the job in a timely manner. I am definitely going to call them again for my other plumbing problem. Thank you Z&H!

Candice R.

3/17/2021

Coming home to a water heater that has leaked all over your garage and seeped through to the ceiling of your bedroom below is a horrible feeling! However, Z&H came through and installed a new tankless water heater the next morning. They arrived at 7:30 a.m. and we're finished by 10:30 a.m. The service was impeccable. I would highly recommend this company for any of your plumbing or water heater needs. They did a FANTASTIC job! Thank you!!!

Paulo R.

10/04/2019 12:00:00 SA

Z & H Plumbing & Water Heater is a well recomended. they give good service and very nice people to deal with. I look around and they have the lowest price on the market. thank you Z&H for fast service.

Christopher D.

1/25/2021

Excellent, timely, and clear communication. Professional approach to installation with vigilant Covid-19 protocols. Highly recommended A+++ for thoroughness and professionalism. Our upgraded tank-less water heater is working perfectly for several weeks now.

Bobby K.

10/26/2016

Zorro at Z&H really is as good as it gets.

This is how it went: First of all, he answered the phone when I called (step 1 right?), asked good questions about what I needed, asked me to send a couple of photos to clarify, then booked an appt with just an hour arrival window. Texted me that morning to give me an exac time and then was 5 minutes early. All of these behaviors are very much appreciated by customers - but rarely seen.

Zorro (and an assistant) arrived this morning and got right to work. Very skilled, professional and neat - three imprtant traits for any contractor.

Sent me my professional invoice via email while finishing up on the job. I wrote a check and I had the task complete.

They are my new plumber.
Thank you very much!

Richard B.

9/25/2018

I just had my new tankless water heater installed by Z&H. The guys were very knowledgeable about the job and did a fast and clean job installing. I could tell that they had tons of experience with doing this type of work. I if you want a reliable plumber that actually knows their job look no further. Thumbs up!

Ashe a.

08/07/2019 12:00:00 SA

Highly recommend this business! Not only were the crew super fast and clean with the installation process but from the very beginning communication was clear with the owner via text and phone and provided best pricing ,quick and efficient work turnaround .

Ken Z.

11/11/2015 12:00:00 SA

I called Z&H to repair my water heater, they arrived at my house on time as promised, finished the job in 10 minutes. Very friendly and polite, I called around for quote before choosing them, and their price is very competitive.

I would definitely call them again if I have any plumbing or water heater problem in the future.

Thank you!

Zee R.

1/18/2018

Zorro came to my place to look at my tankless water issues. he kept it simple and gave me some great advice. Gave me a solution and fixed the issue at a reasonable price. Very honest and straight forward company.

Brock W.

11/14/2020

From beginning to end, an A+ experience. It's not fun having to replace a water heater, it's expensive and messy. Z&H are fair in pricing, available (even though I canceled the first appointment), and very professional. My wife was reluctant to use a company we had never used before, but the Yelp reviews were uniformly excellent. Now we know why. I wholeheartedly recommend Zorro and team.

George L.

9/16/2018

Great Service,

Had a new water heater installed and whole house water filter.

Highly recommend!

Shinya M.

04/01/2019 12:00:00 SA

They came and installed a tankless heater in very short notice. They are very professional and knew exactly what they were doing. They will not low ball you but you will get what you pay for .... Great service and Super Clean Job

Rachel E.

6/27/2016

I did a YELP search and saw the feedback was awesome so I hired them to replace my mom's leaking water heater. I called in the morning and they were able to come out that day. I told Zorro that my mom was elderly and I would not be there when they arrived. He kept in contact with me via text and let me know what was going on and what we needed to follow up on with a roofer. My mother told me their work was professional, fast, thorough and prices were competitive. He even gave my mom a little senior discount. We are very happy with the work and would highly recommend them. Plus we would most definitely use them again. If you want honest and hard work mixed with professional and courteous service go with Z & H.

Kamran N.

8/20/2015

Very professional and punctual, he diagnosed the problem in 5 minutes and the job was done less than 20 minutes, no mess left, clean.
I called them yesterday and the issue with the water heater was resolved in less than 24 hours.
I recommend them, good service, reasonable price, will use them again.

Andrew E.

8/21/2015

Truly an amazing experience. Talk about efficiency. Zorro shows up, give me a cometetive bid, has his team here days later. Replaced all my galvanized piping and put in a tankless in 10 hours, done. No problems, no issues.

Hire these guys

Matthew T.

1/18/2023

I contacted the plumbers to evaluate our hot water heater. They agreed that the burner and ignition needed to be replaced. They told us our hot water heater was unsafe to use and unplugged it while waiting for the replacement parts to come in. It is freezing with no hot water at the peak of winter and already one month later and nobody responds, nobody has called, the most I hear is that the part is coming soon. Pushed back and pushed back with absolutely no accountability or assistance. I stopped receiving any updates, texts, or phone calls while we went for 4 weeks with no hot water. The distributors of the parts for our water heater claimed that no part was ordered by this company. I never could get any confirmation that Z&H Plumbing ever did anything to get the replacement parts. It was as if letting us sit without hot water for 4 weeks during winter was of no concern for them.

My take away message is this...DO NOT USE THIS COMPANY. There is zero accountability and zero meaningful communication or follow-up. Please look elsewhere.

Ash J.

08/10/2019 12:00:00 SA

Zorro and his team are top notch! They were able to install a new water heater within 2 days of contacting them and everything was great. They gave me a competitive price, showed up on time and answered all my questions. I highly recommend using them.

Rodger L.

4/13/2018

Had some water heater issue. After trying to restart the pilot DIY it became apparent that I was going to need to call someone. That someone was Zorro. Very professional and quick response. Called him and was able to set something on the books for the following day. Great communication through out the day allowed me to plan accordingly. Zoro texted me with any delays upon arrival. Once he arrived he replaced the thermal coupling under 30 mins. Would definitely recommend to anyone who needs assistance. Thank you again Zoro.

Carolyn K.

5/17/2022

What I like most about Z&H Plumbing is the owner/founder Zorro's responsiveness. I remember querying him on Yelp about my water heater on a Sunday afternoon about 6 years ago, and he got back to me same day (literally ASAP) and I used his services twice since then to change out a thermocouple on the heater, allowing my heater to last longer than the warrantied length of time. He also relit my mother's water heater on a same day call when her water heater went out since she did not know how to relight it and had no hot water. However, today, I hired Zorro to swap out my 15-year-old 50-gallon Bradford-White with a brand new model (he specializes in water heaters and tankless installations). He gave me the serial number via text quote and he immediately booked me for a next day appt (my situation was not super urgent since the water heater was still working although the light had gone out 3 times in the past week), and Arsen his lead plumber called me the next morning to confirm my appt time and even offered to come earlier if needed. It took Arsen less than 1.5 hours to complete the work. This involved draining the water heater (I had him drain it onto my lawn to water the grass), disconnect the old heater, and install the new heater with sparkling new connections. Arsen and his assistant were very professional and they did everything efficiently and quickly. They also cleaned everything up, hauled off my old heater-no messy parts left over. I also asked them for their opinion and quote on installing an electric water heater in a studio, which they can also do. I would definitely recommend Z&H for water heater replacements and will rehire them for other plumbing jobs.

Barlow G.

10/19/2020

Amazing experience. Invoice was literally EXACTLY what was quoted with no surprise charges, they finished way sooner than the time estimate given and they showed up in boot covers and masks (which you would think is a given but really isn't). They totally live up to their reputation. Above and beyond customer service and took the time to fully demonstrate how the water heater operates and made sure we were 100% satisfied with no questions. Didn't rush to finish, cleaned up after themselves. Will recommend to anyone looking for service!

Michelle Y.

9/26/2019

Very professional! Zorro was able to give me a quote the same day at a reasonable price and came over the same week to replace my water heater on the roof. We needed a crane to remove my large old tank, and he was able to get it done with no problem. He was transparent throughout the whole project and made sure everything was done smoothly. He had to make several trips because my situation was complex, but he always had a positive attitude. I would call him again and I would recommend Z&H to everyone.

Emily S.

12/29/2016

I returned home from the holidays late on Tuesday night only discover my hot water wouldn't get hot :| I got up early the next day in hopes it would magically fix itself, but it didn't. I did the obligatory YouTube search, tinkered a bit and when I realized it was beyond what I could do myself, I took to Yelp to find a solution.

I had a packed day ahead so I called the first listing on yelp right when they opened. The guy told me they were backed up, earliest opening was a week away. I get cold when the temperature drops below 72 so taking cold showers for the next 7 days wasn't really an option. Before I could even ask for a referral, the guy suggests I call Z&H Plumbing. And I'm so glad I did.

I called, Zorro answered and I explained the problem. He asked me to text him pics of my water heater which I did, told me what he thought the problem was, provided me a quote and scheduled my appt for the SAME DAY--all in a matter of minutes. Its silly but I really appreciated the ability to text abt the problem. I've always hated that approach where people need to come out and see before they make an assessment. And even if Zorro had been wrong, I appreciated the effort.

But as it turns out he was exactly right. A few hours later I had an endless source of hot water and all was right with the world again. I plan to call Zorro the next time I have any water heater or plumbing issues. Hell I might call him if I have issues with anything he was so dang helpful. In all seriousness though, these guys were great--will be my first call going forward and will get my highest recommendation from anyone who asks.

Darius Joe M.

7/28/2022

Great company and Great people. Courteous, punctual, caring, professional, kind and Fair.

Alexander P.

3/27/2021

Decided to make the switch to a tankless water heater. Zoro walked me through the various options via phone and text. He was very responsive and answered all my questions. Day of he showed up on time with his crew. We walked through a few options of where to put the unit and he and his guys got to work. Job was done in about 4 hours. Because I have an old house, we some additional service the next day to adjust some of the faucets, which his crew did. Wife is stoked because we have an extra closet where the old water heater lived. I'm stoked because I'm saving $$ on my gas bill. We're all stoked because we don't have to fight over hot water for showers.

Lawrence S.

7/20/2023

The team at Z&H is fantastic. They showed up on time to service my two tankless water heaters and both are working like new again. They also fixed an unusual problem with water having gotten into the gas line for my outdoor firepit. They used several MacGuyver like techniques to siphon the water out and get the firepit working. They didn't even charge me extra for that. So, for honest and expert plumbers I highly recommend Z&H!

Scott S.

1/17/2019

We called Z&H Plumbing because we needed to replace our water heater and they came out within a few hours and replaced it for a fair and reasonable price. Zorro was very professional and easy to deal with. They are very competent plumbers and I would recommend them any time.

Walter K.

08/09/2016 12:00:00 SA

Had a leaking copper fitting near my water heater that Zorro took care of in no time. -Price was right
-Job was completed professionally
-Arrived on schedule

Antonio C.

5/15/2020

5/15/20 I had ZH Plumbing come out again for my parents' condo to replace the water line with a new ball valve 1/4 turn shut off valve, pressure release valve, and threaded hose bib.

Michael A.

4/24/2020

My water heater broke yesterday and they came out this morning and got everything replaced in under two hours. They were professional, efficient and their prices are very reasonable. I highly recommend them. They did a great job. Thank you.