Yama the Plumber is still A - MAAA - ZING !!
My friend D was goofy enough to call a plumber based on a coupon (?!) he got in the mail. The coupon was for $45 to rooter and scoping (video) of his pipes. UGH! I knew it was beyond dopey for D to have done that. Sure enough, these plumbers try to convince him that his toilet was backing up because he had cracked underground water pipes, and the pipes had to be replaced. I knew these plumbers were fibbing because they claimed they put a scope / video his pipes, but didn't show D the actual results (?). They said they'd fix it for $2,900, but would discount it to only $2,000. I told D to NOT commit to this service, but would immediately call around to plumbers I absolutely trusted.
Roy (Yama the Plumber) immediately put D as a priority service call. This is because I told Roy that D's very small house only has the one toilet / bathroom. Roy is a fantastic plumber and is always in demand; so may be difficult to get on his schedule. But as Roy is truly a nice guy, he didn't want someone to have their one toilet to be unusable.
Roy and his assistant, Jose, came out today to D's house. They scoped D's piping all the way to the street, and showed D that there were no blockage or pipe issues. They further augered D's toilet, which also showed no blockage. Roy then replaced D's toilet with a new one (D had already informed Roy of the toilet that he wanted). From the time they arrived, to the time they left, Roy and Jose finished everything in one hour. The pricing was reasonable and fair. D had to insist that Roy take a tip over the charge amount; Roy tried very hard to give the tip back saying it's too much.
D was beyond thrilled with the responsiveness, knowledge, and timeliness of Roy. Whoopee for Roy !