Description

We do all plumbing, water heaters, tankless water heaters, water heater installation, water heater repair, tankless water heater repair, boiler repair, leak detection, drain cleaning, shower installation, sewer repair, sewer line replacement, hydro jetting, repiping, garbage disposal installation, garbage disposal repair, gas line installation, gas line repaired, clogged toilet repair, slab leak repair. Residential, Commercial, Restaurants Serving these locations: Carmichael, North Highlands, Fair Oaks, Rancho Cordova, Citrus Heights, Folsom, El Dorado Hills, Orangevale, Elk Grove, Roseville, Rocklin, Rio Linda, West Sacramento, Pocket, Lincoln, Loomis, Granite Bay, Arden, Sacramento, Penryn, Antelope, North Sacramento, Mather, Florin, Laguna, Land Park, Northgate, Gold River, Foothill Farms, Natomas, Elverta, Curtis Park, East Sacramento, South Land Park, Northwest Village, Northeast Village, Pocket Area

HISTORY

Established in 1998.
Whest Koast Plumbing is owned and operated by a Master plumber with over 25 years of experience in the plumbing trade. Our plumbing technicians are very service oriented and well trained. We offer residential, commercial and restaurant plumbing. Give us a call!

SERVICES

Pipe Repair, Pipe Installation, Bathtub & Shower Repair, Water Heater Installation, Faucet Installation, Toilet Repair , Backflow Services, Drain Installation, Garbage Disposal Installation, Gas Line Services, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Sump Pump Repair, Tankless Water Heater Repair, Water Heater Leak Repair, Solar Water Heater Installation, Toilet Installation, Emergency Services, Sink Installation, Sink Repair, Faucet Repair, Leak Detection, Water Heater Repair , Bathtub & Shower Installation, Drain Cleaning, Garbage Disposal Repair, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Sump Pump Installation, Tankless Water Heater Installation, Virtual Consultations, Sewer Services, Solar Water Heater Repair, Water Filter Services, ,

Reviews

Ben T.

9/30/2020

Today was the first time I had called any plumber here in Rocklin. Whest Koast got me on the schedule same day and sent a very informed and capable plumber who fixed a complex problem quickly. Hopefully we never have another need, but if we do we are calling Whest Koast again!

Marisol L.

11/06/2020 12:00:00 SA

I had two leaks coming from the supply pipes/nipples going to my washing machine. Whest Koast Plumbing answered my phone call and scheduled someone to come out the next morning. They understood my issue over the phone and communicated well. Joe arrived on time and followed health and safety protocols for Covid. He communicated clearly and professionally about the process and answered my questions. I searched yelp for the plumbing company with the best reviews and they were tops. So I'm recommending them and also giving them 5 stars!

Richard S.

7/19/2021

Bottom Line: Whest Koast Plumbing is one of the good ones.

People my age remember the type - Customer Service, Pride in Workmanship, Word is Bond, Fair Pricing, etc.

It's been a few years since I have had the pleasure of utilizing their services, but recently had a water leak emergency that was resolved in the best way possible by Whest Koast so I had to leave another review and say that they still exemplify those old school values that used to be so common but are sadly more and more rare these days.

In my personal experience you can't go wrong with these fine folks.

Scott F.

01/02/2019 12:00:00 SA

Great service and very knowledgeable. Had a hot water re-circulation pump put in and I LOVE IT. One of the best purchases I have made. Friendly and polite during the install with reasonable pricing. Took time to explain how it all work which I always appreciate. Had a bit of a glitch on install due to a weak shower catridge valve that was part of the original plumbing on the house. Charlie stayed on top of troubleshooting it and took care of it and the problems all inside the cost of the original quote.

Fantastic Service will recommend to all my friends and family. Nice to finally find a local private owner company that cares about its customers.

Mary M.

05/05/2019 12:00:00 SA

We had a water heater that went out and Whest Koast came to save the day, on a Sunday! They replaced our tank and we now have hot water again within just a couple of hours! They were professional, informative and very reasonable! Would highly recommend!

John B.

07/06/2020 12:00:00 SA

Had a main supply line leak at the street just past the county valve/meter. They were able to come out after finishing another job and take care of the problem. Very professional and work looked good. Now just time will tell on the results!!

Rob S.

06/08/2021 12:00:00 SA

Had a serious leak that Placer County looked at, it was after the city meter (home owner responsible). Called several places, Whest Koast was available the next morning.
Tech came out, was friendly and knowledgeable. He quickly diagnosed it, explained the repair, had an upgraded valve in the van (I requested the upgrade), explained the repair, fixed it, and he backfilled the hole he had to dig. The digging was probably the worst part. Can't even tell he was ever there!
Did an excellent job, I would recommend them for any repair.

Mark M.

02/06/2018 12:00:00 SA

We just had the pleasure of using Charlie to unclog a bad blockage in the line going to our septic tank. We found Whest Koast Plumbing from a recommendation from one of our clients who was extremely happy with their service. Unfortunately, our clogged pipe meant it was our turn.

We called Charlie late in the day yesterday and he said he would be here between 9 and 10 in the morning. He arrived right on time at 9:00, introduced himself and went right to work.

As Realtors, we have used many service companies over the years and recommend those we can trust. Our reputation relies on the service of those we refer.

We could not be any happier with Charlie. He is very professional, polite, friendly, reasonable and most importantly - honest. He even showed us a way to prevent or deal with clogs in the future, so we would not need the services of a plumber for the same reason.

All too often with different service companies, you become worried that you might get taken advantage of. We feel that we are a good judge of people and service personal and I can say with confidence that when you use Whest Koast Plumbing you will be well taken care of, and will feel good about your experience.

We now have an excellent plumber who we can trust for all our plumbing needs, and who we can refer to all of our clients and friends. Thank you Charlie for a job well done.

Jack D.

02/10/2022 12:00:00 SA

I contacted Whest Koast Plumbing when I had an emergency situation when the main line broke to our house. I had to turn off the water at the Meter. When the tech arrived he got to work right away and had the water back on in 3 hours. He had to rebuild the entire main line where the water goes through the Water Regulator Valve and to the sprinkler system. I also found out that my sprinkler system was connected before the water regulator which is incorrect and could damage the sprinkler system. Now everything is connected after the water regulator. I found both the owner and the technician to be very professional and trust worthy!

sadiq e.

03/10/2022 12:00:00 SA

Amazing service! Had my sump pump in my pool replaced. They knew exactly what the issue was and fixed it no time. 6 months later, the pump was jammed and the circuit breaker was tripping.I called them out an they came out the same day I called, fixed it, and it all works! I'm glad I went with whest koast plumbing, one of the few decisions I made right when I moved into my new home in Roseville!

B.K. E.

9/21/2016

We had an issue with our main sewer line that we found in the middle of the night. We were able to get into contact with Whest Koast very easily and they sent someone over first thing in the morning.

We had Kevin working on our plumbing and he did a great job. Communication was solid & he always let us know whenever he shut off the water valve in case we had to use the bathroom first or anything. After fixing the problem he was able to identify what caused it & came back the next morning to double check his work & install something to make it easier to fix any future repairs.

Overall the service was great. Kevin showed up on time both days and was very mindful of our property and did an efficient & clean job of fixing our main sewer line. I would definitely recommend these guys for any of your plumbing needs. Thanks Kevin!

Keri B.

03/07/2018 12:00:00 SA

I strongly recommend Whest Koast Plumbing. I recently moved into a used home and needed to install 2 new toilets, a new faucet in the kitchen with an air gap and soap dispenser, move the kitchen faucet to the laundry room sink, and install a Grundfos water recirculation system (I was having to wait over 2 minutes to get hot water in the kitchen). I called Charlie for an estimate appointment and he made arrangements to come over the very next day. He provided a detailed written estimate w/in 24 hours. His price was not the lowest or highest of the 6 plumbers estimates I received, but his discussion of the project was the most detailed and through. While evaluating the job for the estimate Charlie inspected the water heater and suggested I install a new one based on the age of the existing water heater (13+ years old). If I did, he would adjust the price of the labor for the water recirculation system install. Charlie recommended a Bradford White RG250T6N water heater and his installation price included the flex lines, expansion tank, drip lag, gas valve, and safety pan. Charlie called the day before installation to confirm the appointment and then called the morning of to advise me of what time he would arrive. Charlie, Kevin, and David worked at my home for nearly 8 hours. They were neat, quiet and very attentive to detail while they worked. They installed everything as promised and made sure I was happy with each component of the project before moving on to the next. The invoice at the end of the job was actually slightly less than originally quoted. Charlie called the next day to see if anything had leaked overnight and he prepared and delivered the permit paperwork in a timely fashion.

Shirlyn G.

08/07/2023 12:00:00 SA

Had a leaky pipe that was detected. Called the company and Joe arrived in less than an hour to fix the problem. He is knowledgeable and answered all questions I had. He went above and beyond with the job! I expected to pay a lot more for the work but it was actually a lot cheaper. Joe saved me some money by patching the walls up as well. I'm very happy with the outcome! Leaky piped fixed, new water heater and walls patched. Thank you so much!!

Brennan M.

7/24/2017

Met Charlie through a referral of a friend. I could not recommend him highly enough. It is so hard to find a good HONEST plumber these days. We had a large hot water heater at our church that went bad and he and his team took such great care of us and even after installing it realized our pump was going bad, he offered to fix it for parts only. If you're looking for a plumber with integrity that is going to give you a fair bid for the work and make sure it's done right, then call Charlie.

Derek B.

11/08/2016 12:00:00 SA

My wife and I want to give a huge thank you to Charlie and his wonderful staff. We had a pipe crack under our kitchen sink which caused a lot of water to pour all over our kitchen floor. After calling two other companies (1 was too busy and the other wasn't open on weekends) Charlie (owner) came out and got my pipes cleaned out to prevent another back up from occurring and had one of his workers come out and replace my piping under the sink. This is the first major repair we've had done in our house and we couldn't be happier with the service we received. Thank you again for everything!

Kelsey W.

7/28/2016

Kevin did an excellent job fixing my plugged sink and non draining dish washer. He even gave me a brief education on preventative measures to avoid future problems. Very prompt, friendly and professional. Highly recommend Whest Koast!

Paul G.

10/23/2022

They came out within an hour on a Saturday. Excellent service, great knowledge. They even painted a stubbed out gas line to more closely match the garage wall. Their premium service certainly comes at a cost, over $250/hr, however I feel like most plumbing jobs need to be expertly done. We have been burned by a handyman who we hired because all the plumbers were too busy back in late 2020. I would have paid a few hundred more for that job to have been done right.

Julie S.

7/23/2022

Charlie's team of plumbers are amazing professional and the best of the best. Friday morning started with my hot water heater overflowing and I put in a call thinking I would get an answering machine and Charlie himself answered at 6:30 AM. He added me to the days schedule and his team showed up that afternoon to assess the situation. Upon coming on site they realized that the existing tank has been installed Incorrectly (illegal by previous homeowner) - They immediately dispatched someone to get the correct equipment and bring things up to code. His crew work late into Friday to get hot water reestablished.

I am so impressed and I will always use Charlie and Whest Coast plumbing in the future!

Highly Recommended!!!!

Jacob H.

4/26/2022

Needed a leaking push/pull valve under the kitchen sink replaced with a standard valve - we had both hot/cold valves replaced as suspected the other probably would have issues in the near future. Wheat Koast plumbing was responsive, knowledgeable, did good work, and we paid a reasonable price that matched their estimate.

Q R.

4/21/2022

After a review of Yelp recommendations, I contacted Whest Koast and am SO glad I did! Charlie answered immediately & to my surprise said he'd be able to dispatch a plumber, same day. Even better, within the hour. I fully expected to wait a few days. Kevin arrived, greeted me by handing me a card, took Covid precautions and got to work. He was communicative, explained exactly what was wrong and problem-solved the issue. This is a company invested in their customer service, in my opinion. For my future plumbing needs, it will be WC! Thanks Charlie & Kevin!!

Joseph D.

10/08/2022 12:00:00 SA

These guys are amazing, fast, knowledgeable, and reasonably priced. I would say they have great business ethics and customer service. Some place want to overcharge and upsell on services. Not here. You get exactly what they promise and only what you need. I highly recommend them for your service and/or emergency plumbing needs. Joe was kind and astute. He stated he had been in the industry for 11 years. He also gave some pro tips for this novice in general maintenance to prevent future clogs.

Jack S.

07/02/2020 12:00:00 SA

We want to give a recommendation for Whest Koast Plumbing . Two years ago we had a leak in our wall that was difficult to find and fix. Charley and Kevin were able to find it and fix it with out tearing up our floor. Then , now we called them to install a new stainless steel sink, faucet and garage disposal. Our old porcelain sink was an under mount under our granite. Another difficult job to do. Again, We were very happy how they were able to get the job done.

Professional, knowledgeable, honest , easy to work with and a reliable family owned business.

Patricia S.

11/21/2020

Same day service, within 1 hour of placing a call. Joe R. was professional, he explained everything that he was doing to diagnose the problem. Joe was able to determine where the leak was and fixed it. We are very satisfied with the job and the pricing. Thank you!

Twa T.

10/14/2019

Kevin came on time and was very respectful of my property. He had shoe covers on before I could even ask. Charlie also gave a heads up call 15 minutes before. Fixed the pinhole leak in the pipes. Very reasonable, great service and very professional. Highly recommend.

Kevin M.

9/30/2017

Whest Coast plumbing is exactly what you want in a plumbing company. Great service, wonderful employees who know their profession and a reasonable price for excellent work. Kevin was the consummate professional. He was on time, thoughtful, took time to understand the issues and fixed everything we wanted done . . . and then more. I can't recommend this company highly enough. We need more companies like this . . .

Amy R.

2/16/2017

We put off diagnosis and repair of a malfunctioning hot water valve since we bought our home 9 months ago. At the time, our inspector gave us a financially gruesome worst case scenario: ripping out the granite wall in the bathroom and repairing the piping behind it. Then...we would have to replace the granite! When comparing quotes from different plumbers, Whest Coast Plumbing won us over; the owner was the first to make our repair sound doable. He hypothesized several creative repairs and offered to have one of his plumbers come out for a free estimate at our convenience. We called and they sent Charles the next day.

When Charles arrived, he was punctual and very friendly. He was thorough, open, and honest when communicating with us, always explaining the pros and cons of each option including the price. He suggested a fairly cheap diagnosis and repair first, and if that did not work they would subtract that cost from the second option once it was performed. We agreed, and Charles was able to get to work right away. As he opened the water knob and searched the piping, he showed us his grimy findings and explained what needed to be done. He worked pretty quickly and was done in about one hour.

We had a coupon for $25 off, so we ended up paying about $100 total for his work, which was very fair compared with other plumbers. After our smooth, positive experience we would definitely use Whest Koast Plumbing again, although I honestly hope our plumbing issues are over!

Joe R.

9/29/2022

Another one where you can trust the 5-star reviews. They came out and fixed our garage sink. Totally professional, on-time, friendly and cleaned up afterwards. Will use again!

Bizzzy B.

3/27/2023

Responsive, on time, knowledgeable and professional. I see them all over town and I have used them several times. I recommend them often. I trust Whest Koast Plumbing.

Mark J.

12/10/2018 12:00:00 SA

Water heater started leaking badly on a Sunday afternoon and I could see that where the water came from was a sure sign that it was beyond repair. Owner Charles responded promptly, assessed the situation and gave a very reasonable estimate, and we decided that the replacement could commence first thing Monday morning. Charles and assistant arrived on-time and completed the job in a couple of hours. He was friendly, courteous, and was truly concerned with providing a good service AND a quality product. Over the years I've stayed away from the big companies and gravitated towards smaller, locally owned businesses operated by CRAFTSMEN. Charles is definitely a craftsman who takes his work personally. Whest Koast is now my go-to plumbing company.

Matt M.

7/24/2022

Quick shout out to Charles and Kevin at Whest Koast Plumbing. My wife and I detected a leak at the base of the valve go to the hose to our ice maker yesterday (Saturday). I thought I could fix it, however my wife, being the smart one, pushed me to find a plumber. I contacted Whest Koast and spoke with Charles. After a little schedule juggling on his part, he said he could have someone at our house around 3 or 4PM. Kevin showed up at 3PM and was ready to go. His quick inspection determined that the valve and threading on the pipe were miss matched. A bigger repair then I could have handled. Kevin got right to work, replaced the wrong piping, installed a new valve, and cleaned up the drywall mess by the leak. 1 hour 15 minutes later, job done. Price was right where I estimated and being a Saturday call out, it was well worth it. Whest Koast were quick to respond and took care of our issue. Would I use them again, YES!

Sean A.

11/12/2019 12:00:00 SA

Can't say enough about these guys. We had a clogged main drain line, and I went with another company that had an $87 line clearing special to take care of it. Their technician spent an hour then informed me that the line couldn't be snaked and would require $650 hydro-jetting. In an effort to find someone who could do hydro-jetting quicker or cheaper, I called Charlie at Whest Koast. Charlie told me there's a problem with scammers trying to up-sell unnecessary services and that for my situation hydro-jetting wouldn't do anything. The other company would then use that fact to try to get me to agree to a more expensive fix. Charlie sent out a technician in under an hour with an agreement that if he couldn't snake the line I wouldn't have to pay a thing. Long story short, Whest Koast snaked it in minutes, got the line completely cleared, and saved me from spending hundreds if not thousands more with that other company. The only thing I care about as much as quality of work is integrity of the people I'm doing business with, and I can say I'll undoubtedly use Whest Koast every time I need plumbing work done from here on out.

Lauren H.

10/21/2021

We've had water hammering and pressure issues which suddenly ramped up with the cold weather. We got a quote from another company with an estimate that was far outside of a reasonable price range for us. We asked Whest Koast for a second opinion, explained the problems and what the other company suggested as a solution. They gave us a quote that was extremely reasonable and scheduled a day to come check it out in person. Joe R. showed up today for a quick survey and immediately got to work on the repairs. He had to deal with rain as he was trying to solder outside and was such a pleasant person. We chatted as I held one of the umbrellas I had to keep his workspace dry. He ended up clearing our gutters because they were clogged (which we didn't know because it's supposed to be handled by our HOA) and the backlog was pouring right in his workspace. He absolutely went above and beyond and we are so happy to have our pressure under control again. Definitely would recommend for plumbing services to a friend or family.

Rose S.

5/25/2018

Thank you Charles Hopkins and your crew. We had a major leak in our pipes in the slab of our home. Charley's company has a leak finder device and with his experience they were able to detect the leak before opening any walls or ripping up floors and then pin point the leak, open the walls and fix it. We were extremely pleased and are happy his company was the one we used to solve our difficult underground pipe leak.

Krystle T.

12/30/2021

Ask for Joe! This team is great!!!

He was awesome and helped up fix our gas dryer issues. We called them and they came same day! They provided excellent customer and professionalism. They fixed our issues so quick.

I would HIGHLY recommend this team for your plumbing issues!

Thank you so much Joe Rippley!

Daniel B.

12/16/2016

I found Whest Koast Plumbing when I was trying to fix a leak in my tub myself and ended up breaking the entire fixture. Charlie was able to dispatch Joe to my home within less than a couple of hours of my call.

When I described the problem, Charlie has a good understanding of what happened as he had mentioned that other customers have done the same in the past. When Joe arrived, he took a quick look at the situation, explained what was going to be done to fix things and got to work.

Joe was very knowledgeable and happy to answer all of my questions. When it came time to put the new fixture together Joe explained how everything fit together and how to replace the filter properly.

I am very happy with the friendly and professional service that I received from Charlie and Joe and would recommend Whest Koast Plumbing to anyone looking for quality and professional plumbing work.

Nina M.

12/01/2018 12:00:00 SA

I highly recommend Kevin Bradly from Whest Koast Plumbing. We had a little bit of a plumbing nightmare and he came out was very friendly, knowledgeable and fixed our problem asap. I feel better going into the holidays knowing this is behind us. Thanks Kevin for saving the day!

David R.

6/19/2023

WKP fixed our underground water main leak. They showed up the very next morning after I called. They did a great job - found the leak within an hour and the project was completed in 3 hours. Joe was very professional and informative and left no mess - you couldn't even tell where the lawn had been dug up.

Before I called WKP, I made the mistake of calling a leak detection repair company - a waste of money and time! They do not do repairs, even though they imply that they do. They quote high-priced technicians to do repair work, with no real intention of doing the work. Their estimate was 3 times what it cost me to have WKP do the repair.

Barry G.

10/25/2020

Kevin arrived at the house within 15 minutes of my calling in to the office. Charlie, in the office, gave me an initial estimate over the phone telling me the minimum charge and the expected length of time for the anticipated repair. The estimate was subject to change if the job became more involved after locating the leak in the main water line to the house. After Kevin dug down to the pipe, he quickly located the leak on the underside of the pipe and commenced performing the repair. Kevin was joined by Joe who brought over needed parts and assisted with the repair. Kevin and Joe were friendly, professional and knowledgeable. They filled us in on the progress and finished up in the amount of time promised. After closing the hole, I noticed a pipe above the repair was leaking. Kevin said he would replace the hose bib from where the leak was emanating. While doing so, the end of the pipe broke off. Kevin didn't seem phased by the new circumstances but just got out more tools and proceeded to file out the broken pipe in order to install the new hose bib. He made quick work of this and finished the repair job. He left the work area in perfect condition even considering the large water leak. The charge was exactly what the office had quoted. We were very happy to have the repair done so quickly, efficiently, professionally and most importantly--with honesty and integrity. They worked together very well and explained everything we asked of them. They wore face masks for the entire 4 hours even though we were outside. That was very much appreciated. I would highly recommend this company and especially Kevin and Joe.

Kirk C.

2/22/2023

Just wanted to acknowledge how professional Whest Koast plumbing is. I've used them multiple times and I've been impressed with them every time ... they run their company the way it's supposed to be
I highly recommend them !

Kyle K.

12/04/2015 12:00:00 SA

Charlie and Whest Coast Plumbing saved the day for me again. My hot water heater went out of Sunday night causing the water to lift up the wood floors in my house. Not only did Charlie talk me off the ledge, but he coached me through draining the heater to prevent more damage. The home warranty company plumber gave me the run around until Thursday. I called Charlie at 3:00 and he was at my house within an hour. Two trucks, three plumbers and a new hot water heater. And hot water for my family. Bravo Charlie and thank you. Whest Coast Plumbing is by far the BEST plumber in Sacramento. Call them at 916-435-4020.

Barbara S.

11/13/2020

What a great experience working with Charlie the owner of Whest Koast Plumbing. I have a 20 year old rental home in Roseville. The former owner had removed all the gas line guts and the gas line in the fireplace. I called Charlie and he delivered everything he promised. I am very happy to recommend this plumbing company. I wish I would have found them earlier!

Frank G.

12/12/2020 12:00:00 SA

They help us with our plumbing issues. They were amazing. The arrived early and were very efficient in all their work practices. They were amazing at answering our questions.

Wendy M.

10/18/2020

I was happily surprised, after trying at least 12 other Yelp plumbers, to get a live person answering and actually able to send someone out to fix my clogged kitchen sink within an hour. Joe arrived on time, mask in place, already knew my issues and was ready to start work. He unclogged me, got my dishwasher cleared also, and cleaned everything up in less than and hour! Felt like Superman swooped in to rescue me!

Pat M.

03/04/2018 12:00:00 SA

Whest Coast came to my house quickly on a Saturday. The tech was courteous and very professional. Definitely recommend them

Tom G.

12/03/2022 12:00:00 SA

Had a whole list of small annoying plumbing problems. Called on Thursday and Charlie was very helpful and scheduled an appointment for Friday morning. Kevin arrived on time and patiently listened to my list and then got to work. Tested everything after fixing the problems. Great experience. Totally lived up to the other reviews on yelp. Highly recommend!

Jennifer F.

1/28/2021

These guys are awesome. Totally came through for me on two plumbing jobs. I will definitely utilize them for any future projects.

Pat Y.

07/03/2022 12:00:00 SA

Needed help installing a toilet. Arrived later than the time quoted with no call as to late arrival. Yes, they installed the toilet but at an outrageous price that is beyond comprehension over $280 per hour. Called the owner to see if there was a mistake in the billing and he did nothing but defend his overpriced labor rate. My suggestion if you want to get financially fleeced call this company otherwise shop around for a plumber with financial integrity. Never again!

Kathie S.

2/17/2022

My water heater needed replacing. Signed contract with Rooter hero Plumbing to replace water heater. Received call 2 hours later. Unable to do the job until I spent $22,000 replacing all Plumbing exterior and interior. Charlie and Joe are amazing!!!! Rooter hero Plumbing bowed out of the contract. Left my water heater in the backyard . Whest Koast Plumbing installed my new water heater. Contracting ethics and knowledge saved me.:-) thanks so much!!!!

Mona E.

11/22/2015

I have called Whest Koast Plumbing for 3 different plumbing jobs. They are quick to answer your phone call and ask you questions about your plumbing concerns, so they can have a good understanding about what is going on before they arrive. I had a shower faucet issue that was causing us to not be able to turn our main water back on in the house. They came on an emergency basis same day on a Saturday within a few hours. The plumber was very knowledgeable and friendly too. The owner personally called me to let me know that his employee was on his way. The plumber also talked with Home Depot for me to make sure I picked up the correct parts to finish my job once the faucet was repaired. I would highly recommend Whest Koast Pluming for all your needs. They do a great, thorough job and don't leave until it is done right. Thank you for the good service.

Kimberly N.

07/10/2021 12:00:00 SA

I called nearly 12 plumbers and well companies and got nowhere. Plumbers said it was a well issue, well companies said it was a plumbing issue, and no one wanted to deal with it. But we were living with a garden hose running out water from the well to our house for 5 weeks and I just wanted some solution. Charlie was so helpful talking with me on the phone, and then followed up texting back and forth with my husband so he could see photos of our pipes. He and Kevin came out at 7am on a Saturday and fixed the problem that MULTIPLE others had been unable to resolve. My husband also said they were both extremely professional, thorough, and just nice.

Adrian C.

10/22/2018

Replaced a faucet in the kitchen.
Fast response, professional conduct, efficient, and honest. Highly recommended.

Young K.

01/05/2021 12:00:00 SA

I had them come out to address kitchen sink clog. The technician was really professional and courteous. Also, provided many pointers to ensure that clogs don't occur again. Very responsive and the cost was reasonable as well. Highly recommend them.

Matt F.

3/17/2021

We had recently moved our fireplace forward so that we could build a bigger mantle around it and shelves and cabinets on each side so we needed the gas line moved forward and lowered to accommodate the project. Joe came out and gave us a very thorough quote, even took exact measurements on site during the quote so that we knew exactly what we needed. The first company that came out to give us a quote wasn't as in depth and I didn't like the plan they had. Joe had a great plan and from the get go it was obvious he knew what he was doing. We made the appointment and they were really flexible. He came the day of the appointment and did a fantastic job with our gas line. I would highly recommend Whest Koast based solely on Joe's work, and he was very friendly and knowledgeable.

Denise R.

12/17/2020

Highly recommend this company. They are reliable, professional and honest. The owner will tell me when it's cheaper for me take care of something simple and save money. I really appreciate that. They were recommended to me so I am recommending them to you.

Susan D.

10/12/2022 12:00:00 SA

I am thrilled with Whest Koast Plumbing!
I called this morning, and Charlie was able to send out Joe R., and his apprentice, Michael M. this afternoon.
They were on time, professional friendly, communicative, considerate, and put on booties to protect my flooring.
They came fully prepared to fix my leaky kitchen sink, and replace the faulty faucet.
They also repaired my hammering toilet, which is a relief! Now quiet and working perfectly!
Joe explained everything, including pricing, and kept me apprised of the time. They finished the bathroom and kitchen within an hour.
Then, in only 45 minutes, they opened up my 2 outdoor drains, that another company previously could not do.
Now I'm ready for rain!
I am amazed and delighted!!!
I will definitely call Whest Koast Plumbing again, if needed, and request Joe because he is awesome!
So is Michael!
I highly recommend Whest Koast Plumbing!!!

frost j.

08/07/2020 12:00:00 SA

I called for a sewage backup that was in my front yard by the city sidewalk. Charlie recommend me to call Placer water and see if they would take care of the issue. Placer did take care of it and I want to thank Charlie for his honesty and I will recommend him to anybody that has future plumbing needs.

Megan C.

08/10/2022 12:00:00 SA

Can't say enough good things about this company. I called the main number last night and my call was answered right away. I was put on the schedule for 9am this morning and Joe and his apprentice Michael came out right on time. They put booties over their shoes right away without being asked and were very pleasant and professional the whole time. Joe explained the cost up front, which matched what I was told over the phone previously (and was competative with other companies I'd inquired with). They swapped out a bathroom sink faucet and cleaned up so nicely after themselves. Then they lowered the gas line behind my oven so that the gas connection fit in the recess of the back of the oven, allowing the oven to be pushed all the way up against the wall. They also patched the dry wall that they cut in order to move the gas line, vacuumed up the debris, and were done with both projects in under two hours. They worked meticulously but very quickly and answered all my questions along the way. After getting the run around with two other plumbing companies, I was very happy with this experience and will definitley call them out for my next repairs/upgrades.

D S.

3/28/2017

Really nice people very knowledgeable. Wanted a plumbing inspection done for the purchase of a home. Excellent customer service along with very good communication on recommendations.

Frog W.

02/06/2019 12:00:00 SA

Excellent. Professional. Friendly. Answered the phone on our first call. Came out quickly. They know what they're doing. Fixed our problem in less than an hour, after another contractor had failed - twice. We will definitely call them the next time we need a plumber.

Lisa S.

12/23/2017

So I have used this plumbing company many times. Charlie is awesome and very reliable. They make every effort to come out the same day or no later then the next morning. The work they do is very good. They have unplugged my drains and changed my water heater. I have used them for the past 6 years and will continue. These are a great group of guys. Thank you for your great customer service and good work

Donna P.

2/23/2022

I've had the misfortune/good fortune to have had Whest Koast out to my home 2 times in the past 4 mos.,
and I cannot say enough good things about this company! From Charlie the owner, to the 2 techs I've had--
Kevin and Joe, the experience has been the best I could have ever hoped for! Kevin and Joe were each nothing
short of incredible--personable, punctual, knowledgeable and kept me informed from start to finish what the
process would be. Charlie has been extremely responsive and the easiest person ever to deal with. He was able to
work me into an already scheduled work day, and restored my faith that some owners still DO value the customers
they service . I firmly believe the work ethic I've observed in Kevin and Joe must mirror that of their boss, and sadly
it's a rare commodity, and one in awfully short supply these days. My hope is to not need a plumbing service anytime
in the near future, but if I do you can be assured there will only 1 call I will make-- and it will be to Whest Koast!

Vonnie V.

11/25/2020

I highly recommend the Whest Koast Plumbing.
I had trouble with some toilet plumbing the day before Thanksgiving; I called that morning and Joe R. came right out that day to fix the problem. He also fixed an extra sink plumbing problem on the same call. He very thorough, friendly and professional. They are fully stocked with plumbing supplies & their price point is very reasonable too. They are a honest local private plumbing company that deserves our business. Give them a try, they are worth it.

Chuck P.

09/07/2021 12:00:00 SA

Ok, so we own a fairly newer home in Rocklin. We picked out everything with our builder when it was coming up. The one thing we didn't really like with the builder was the kitchen faucets. Yes, plural. We have two. After calling around to different plumbers in the area, we were directed to the Ferguson showroom in Sacramento. I'm reviewing this later, btw...

Whest Koast Plumbing was able to get out to me the same week that my new faucets arrived. We were extremely pleased with the scheduling!!

Not only that, they went upstairs to the bathroom sink where we had an issue with leaking from another sub-par faucet that required replacement.

He diagnosed the problem right away. Everything was done in an hour!! Really impressive!! Great job Kevin!!

Adrien P.

5/24/2021

Kevin from Whest Koast plumbing just came to check out a leak I was having. He was on time, incredibly professional, kind and did a phenomenal job. Will definitely recommend and use this company in the future

A P.

9/13/2019

It was a great experience with Whest Koast Plumbing. They showed up right when they said they would, promptly fixed the problem that another Plummer said they couldn't fix and gave tips on how to manage moving forward. Would highly recommend!!

Curtis B.

7/30/2017

Charlie came out on a Sunday and saved us. We had a leak for 4 days while we were camping. He found it, fixed it for us within an hour of calling. Thank you so much.

Li W.

02/11/2019 12:00:00 SA

We're glad we got Kevine again he came out a few years ago and didn't excellent job so we called back when we woke up this morning and our toilet was backed up onto the floor Kevin came out and did an excellent job always courteous and takes the time to explain the problems will always use this company in the future for any plumbing issues we have which hopefully we never have again

J. B. K.

10/01/2020 12:00:00 SA

Excellent service and Fantastic price!! I like supporting small business and would recommend WHEST KOAST PLUMBING any day of the week. They came out same day. They are honest, transparent and kept us updated during the repair. We had a main water line break, someone had reported gushing water in the street to the city and the city turned off our water. We had no idea where to start, our prior contractor had recommended Whest Koast Plumbing. I spoke with Charlie (the owner) he came out himself with a crew member, Joe I think, and fixed the damage a tree root had caused to the main water pipe. We hadn't had water to the house for several days so needless to say we were Over the Moon happy to have this repaired with full confidence they did the job right! On a side note we had a leaky toilet and they took a look at that too. AWESOME service from a full service Plumbing company... Highly recommend for any plumbing needs!

Johanne R.

11/11/2020 12:00:00 SA

The rate ended up not being what I was quoted I was disappointed in the service especially changes made to toilet that he decided to be rebuilt and we had re-configured it for our purposes and now it's a total disappointment and water levels too high...i only requested snake-out of clogged toilet. My heart sank when I watched him changing the various settings including shutoff valve and trying to change the whole configuration that we spent so much time making adjustments to suit our needs. Also, spent a lot of time on well water pressure tank and turns out admitted no experience. Referred by a good friend that said how reasonable. Well rate went from $167. To $187. Which in my estimation definitely is not reasonable!!! Bummed and feeling ripped off. Total charges $690.75 included new toilet reset and changing wash machine waterlines.

Jeffrey S.

10/13/2021

The Whest Koast Plumbing technician, Joseph, was on time and competent. I had 2 other plumbers out to give an estimate. One was very definitely not interested in tacking the job by how he said he would charge for the work. The next plumber gave me a price for the job, but when he came out to do the work it became obvious he was not skilled enough to do the job. He left and never called back. Use Whest Koast Plumbing for fair priced work.

Matthew D.

02/04/2021 12:00:00 SA

I called Whest Koast Plumbing to fix a fridge waterline for my parents. They showed up within two hours of calling and fixed it right away for them. The cost of the fix was reasonable and they were very pleasant to deal with.

Angela B.

8/30/2021

I just had some warranty work from a company that my home warranty company selected. After they left we found out that our water heater was leaking due to them opening the pressure relief valve and caused it to fail. They of course are not available after hours so I went online and found Whest Koast Plumbing and I'm so so so glad I did. They took the time to help us turn off the water and fix the valve. I am so extremely impressed! Service like that is not only hard to find it's almost non-existent in these days. They will absolutely be the only ones I call for any future plumbing needs. Thank you so much!!!

Alison D.

11/11/2022 12:00:00 SA

So happy I called Whest Koast. I had a new slide-in gas range delivered, but the gas pipe I needed to connect it to was too high and stuck way too far out to be able to complete installation. I needed someone who knew what they were doing to move the line down a bit. I called Charlie, and he had Joe and his apprentice out to my house the next morning. They were professional, efficient, and very kind. I would definitely call them again!

Jennifer H.

09/02/2020 12:00:00 SA

The team at Whest Koast has been wonderful to work with. They have repaired three leaks on my school's campus and I've been impressed with their speedy response, their consideration of our needs during a water event, their efficiency with their work and how well they take care of our campus. I appreciate their hard work and professionalism!

Erin S.

4/13/2022

We just moved into our home and used the bathtub. The overflow didn't work and water leaked out downstairs onto the ceiling and floor, warping it. Whest Last was recommended and I was able to get a next day appointment. The plumber was on time and repaired the overflow as well as checked the drain showing me it also was loose. He was thorough and transparent. Further, he saw we were struggling with getting the Google Nest doorbell to work and he explained how to get it to work, which we did! If I ever need plumbing services again, they will be the first company I call.

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