Em S.
09/04/2017 12:00:00 SA
After strolling through the Moraga Steps and having lunch on Irving with my sister, I decided to drop by this place to ask about my water heater issues since it has been making some weird bumping noises from time to time. It's a pretty old water heater anyway with collections of spider webs and rust buildup on the outside, so I was thinking it was time for a new one.
Service:
It seemed like a lot of plumbing contractors were here as I saw some vans and their logos parked nearby. It was quite busy when I went in, but while standing in line I overheard the guys at the counter talking about tankless water heaters and how to calculate something called BTU for tankless units and how it is energy-efficient. They seemed very knowledgable and proficient about their products as they helped other clients.
The guys answered any questions that I had and listed some options to compare like tankless water heaters or storage tank water heaters. I eventually opted for their Bradford White water heater, since we have about 8 people using water in our house. I was unsure about how it could be installed since I know nothing about plumbing stuff, but they were able to refer me to a plumbing contractor, who was also very knowledgable and installed the water heater with stability and in a timely manner.
Parking:
There's plenty of street parking, with 2-hour parking spots all around, and lots of residential all-day parking very close by. I like how convenient it is to Irving where all the food places are too, and the streets at this plumbing supply are less crowded, which makes it less stressful when looking for parking.
Overall, their customer service is excellent and I would definitely recommend WB for your plumbing needs and their advice in general. They are really nice and have great sense of humor. That will keep me coming back here when I need anything to fix around my house regarding plumbing issues or modifications. Thank you WB!