Not sure how VC Electric gets all five stars!? Recently, we had an issue in our kitchen where our overhead chandeliers, GFI plugs and a few switches got overloaded and went out. Naturally, not being an electrician, I did my research and even asked a local contractor who they recommended and went to Yelp to find VC Electric.
Victor, the company's owner, came out and met with my wife who was home that day and was able to fix the tripped breaker and get everything back on. He was at our home for an hour and charged us $185. We were so thrilled, we didn't care and paid it. While he was there, be began to tell my wife that our entire kitchen was not up to code, that the GFI's were all wired incorrectly, and that all of our wiring had to be redone. He told her that our kitchen was a major fire hazard and that we would have a fire if it did not get fixed. She called me immediately and we schedule Victor to come back out the following week to rewire our oven and fix our wiring in the kitchen. He quoted us $350 for the oven and $1100 for the rest of the kitchen. My wife being desperate to ensure we not have a fire agreed and he was scheduled. Victor told my wife and I that the job would likely take 6 hours.
Something had come up the night before that was forcing me to reschedule so I reached out to Victor and couldn't reach him. I then followed up with a text saying that I wanted to reschedule because of a family emergency. He replied to the text and said, No, sorry, it's too late to cancel. We went ahead and had his guys come out.
His crew arrived at 7:30am and were both very nice. They started with the oven and did a nice job rewiring it and getting it ready for our new oven installing (Remember, this is the $350 portion of the quote). I left the house for about 5 minutes and when I came back, 3 GFI's in my kitchen were all opened up and the guys had simply pulled out the wires as they were trying to inspect what was happening. I immediately told the lead technician that I decided I did not need them to rewire my kitchen and that I was just looking to have them install the 3 GFI's I had recently purchased. He said, ok, no problem, and they did.
From the moment the men arrived to the moment they left, they were in my home for about 2 hours. Of that time, 90 mins were spent on my oven. When the crew was leaving, he informed me that the total we owed was $850 and to our surprise, we wrote the check, but still felt like something was off.
Before they left I asked the crew leader whether or not what he saw was a fire hazard as my wife was clearly losing sleep over it. He said, no, not at all. Your GFI's should be 20 amp and they are only 15 amp and that should be changed, but its not a fire hazard. You'll just find that certain appliances may overload these plugs and you need to be careful not to use too many small appliances in the kitchen at once. I immediately felt like Victor had scared my wife into agreeing to this incredibly high estimate and really left us feeling like we had no other choice.
I called and sent Victor a text that afternoon, evening and even the next day with no reply. I finally reached him at noon the following day and he asked me if I was the guy from the day before, which I confirmed and he began immediately defending the work his crew did.
He said, my crew did half the work we estimated so we charged you $850. I told him they all they did in addition to my oven work was replace three GFI's and honestly, $500 seemed a bit steep for that. He began arguing the work they did when I had to interrupt him and simply say, Victor, you weren't here. I was. I watched your crew work and they did not rewire anything. All they did was replace 3 GFI's. He argued again and I told him that I was disappointed, felt taken and that I would let people know this. I write this review because I have many years of previous experience in both construction and building restoration and I simply knew something was off. This was not buyers remorse. He appears to have a good business from so many 5 star reviews but I can't honestly give him that at this time. It appears he is a good choice if I want to wire my garage for a Tesla but for anything else, this company cannot be trusted.