Chin K.

5/23/2023

We thought we had water leaks, so we contacted Noman right away. He responded quickly. He and his plumber are very knowledgeable and professional. They identified all possible issues and walked me through it patiently. I will recommend his service. Thanks!

Diana K.

01/01/2023 12:00:00 SA

Norman responded immediately to my call during a flood on New Year's Eve. He even came the following morning to inspect the damage and gave such great advice. I would 100% recommend his service to anyone in the area.

Di H.

10/22/2022

Norman and Ray are an excellent team. Our front door became very difficult to open, so Ray came out the day after Norman checked out the door. Nice results; we can open and shut the door without shoulder butting it open.

Sam D.

08/06/2022 12:00:00 SA

Norman is an absolute gentleman and very kind to offer his advice to people less familiar with home renovations and modifications. His advice is greatly appreciated and I look forward to having him on call for any things that come up with our new home. Would highly recommend

Minkuan Y.

05/12/2021 12:00:00 SA

Look how different the previous and new looks like! My house hasn't been taken care for quite a long time, the paint starts to get peel off. Also the outer wall has some cracks on it. We are worried about the next year raining season, as a wood house the waterproof is always very important.

Norman is really responsible to the work, and he is very clear on each work item. He will visit the house and see the condition, and then he will send the quote that lists every details you discussed with clear amount. And he will not charge extra at the end, everything is been discussed and agreed by together, and no extra back and forth later. It's quite a very good work experience with him. Also his work is very high quality. His assistant Vic is also a very nice guy with solid handy work ability.

The price is fair and very match the quality I receive. Definitely I will find him for next work again. Thanks Norman!

monkey c.

12/14/2021

This is a long overdue review for Norm with San Mateo Handyman.

First off, I admittedly hate hiring service people. I've had horrible experiences in past years--being stood up, showing up on the wrong day and/or time, shoddy work, rudeness, unreasonable charges, you name it.

So I was initially skeptical about all the glowing reviews I read on Nextdoor and on Yelp about San Mateo Handyman, and more specifically, about Norm with San Mateo Handyman.

But too many things we're starting to fall apart with the house. So I caved and gave Norm a call a few months ago to replace the two old bathroom faucet/fixtures in our master bath and our kitchen faucet--and, boy am I glad I did!

From beginning to end, Norm was pure pleasure to work with. He was responsive (he returned all my calls and texts promptly); showed up on time; was efficient, knowledgeable, honest, tidy, more than fair; and he does excellent work. He's also a delight to talk with and get to know.

In short, Norm is the best. I feel fortunate for having found a handyman now that I can trust to not only get the job done well, but to get it done in a way that's a great experience from start to finish. I seriously am looking forward to having Norm work on other home projects to come!

Andy B.

01/12/2023 12:00:00 SA

Norman and Ray were amazingly helpful in troubleshooting two issues we had with our kitchen. We thought we needed to install a gas shutoff valve for our gas range, and water shutoff for our refrigerator, but they were able to troubleshoot the issues over the phone. Anybody else would have charged us to do some needless work, but these gentlemen were wonderful in explaining what we really needed. They have a loyal customer for life.

Nicholas R.

10/11/2022 12:00:00 SA

Norman was very helpful - he was professional and reasonable. I would hire him again as he knew what was needed and completed the work in a timely manner. I would recommend him to someone else as he has a wide ranging expertise.

K Y.

07/02/2022 12:00:00 SA

Norman did a great job on a drywall repair job on the ceiling. He took great care, patience, and detail to get the texture to match the rest of the wall. We were really happy with the end result. Thanks Norman!!

Mandy Y.

08/08/2022 12:00:00 SA

This stellar review is for Derek (sent to us by Norman), who helped us install backyard string lights. Derek was attentive from start to finish, from helping me with the design process, to brainstorming ideas with me, to incorporating my last minute changes. He was always on time and communicative on the phone. Would definitely hire Derek again for other jobs and couldn't be more pleased with our finished backyard!

Hanzi L.

10/22/2022

Norman was very helpful and informative about our ceiling water leak situation. He provided thoughtful recommendations to let us choose where/if we should spend money on. He also came in and inspected our ceiling and bathroom floor thoroughly , told us nothing to worry without any charge.

Ryan L.

3/16/2022

This is actually my second time using Norm as he had installed a ceiling fan for me a few years back. Norm did an excellent job installing a new kitchen faucet and fixed my kitchen drawers that had been sliding out on their own the past few years. Highly recommend Norm and his company for their great work.

Monica Y.

12/20/2020

Experienced a property owner nightmare -- ceiling crack that after evaluation turned out to be a leak. Norman from the start was a great advisor from the start guiding and proving helpful information at each step. While we didn't use him for the leak evaluation, he helped directing us to a plumber (when it was urgently needed), then there to help with the repair once leak was repaired.

During the repair process, he set expectations and was always very communicative and through regarding price and information that would help guide in the best decision. Instead of rushing the process, was very patient and committed to completing the very best job. I'm so glad to have found him and will certainly use him again!

Amy L.

2/18/2022

I was trying to get my house ready to rent out for the first time and I'm so glad I found Norm! He was very helpful... with guidance on what needed to be fixed, how he'll do it, or where to get the help from (if he can't do it). He went out of his way to help (e.g., he even called the vendor for a water heater we have just to see how it would be fixed).

At the end of the day, Norm is very knowledgeable and I'm happy to have him on speed-dial :)

Tiff H.

02/04/2022 12:00:00 SA

I had a plumbing and an electrical malfunction today. Norm called me within an hour. He requested to see certain photos over text message first before a house call. I'm so glad he gave detailed instructions on what pictures to take. I was able to troubleshoot without him coming on-site. Honest and patient man. Would definitely try him again next time.

J Y.

12/05/2022 12:00:00 SA

Norman is amazing. My 5 year old disposer stopped working and I had thought I needed to get it replaced. So I ordered all of the parts and had a plumber come out and assess. That plumber, from a well known local company, quoted me the most ridiculous price for what would likely amount to be a 30 min job for him. Luckily, a friend mentioned Norman to me a few weeks ago- she was happy with his work so I reached out to her for his info. I am so glad I connected with him! Norman walked me through some troubleshooting to help me diagnose the issue with my disposer. He was amazing. He methodically explained every step to me one by one- it was detailed explanation almost like he was standing right next to me. Together, we were able to figure out what was happening with the disposer and he was effective in his communication that as a rookie first timer, I was able to safely ensure power to the disposer, nothing was stuck in the disposer, unlock the disposer, get the disposer to work and then testing to make sure everything else down the line is clear and not leaking. WAYYYY better service than any plumber ever in my book. And even better? I offered to pay for his time and Norman declined. He was just happy that I got everything to work!!! Amazing. I will for sure be using Norman's services again without hesitation.

John C.

7/20/2022

Norman was wonderful - we had a slow leak in our old toilet, he came out and diagnosed the issue and allowed us to fix it without charging us anything. Answered all my questions and showed up when he promised. Definitely recommend!

Laura K.

12/01/2021 12:00:00 SA

Over the last few years I've used Norman for 4 jobs at my home and he was awesome. I highly recommend him-he is on time, very knowledgeable, honest, friendly, and responsive. Norman will stay in my Contacts for handyman jobs.

Gary L.

07/07/2021 12:00:00 SA

Review for San Mateo Handyman (Norman)

We called Norman a couple of weeks ago to take care of a few handyman projects around the house. This included

replacing kitchen faucet
resurfacing / repainting kitchen, bathroom, and bedroom walls
Installing hanging shelves in the kitchen and bathroom

Norman was able to match the paint for our walls perfectly. The faucet he helped us install is great, and the shelving was done as well as can be expected.Norman was great to work with. He was kind, knowledgeable, and totally willing to answer any questions both my fiance and I had.

In addition, Norman was able to help us with referrals to other jobs that we needed around the house as well. Norman definitely fits the bill as the San Mateo Handyman!

Jason L.

7/27/2022

I reached out to Norman about fixing my garbage disposal. He called back within a few hours and helped me troubleshoot via the telephone. He even sent me a YouTube link. He helped me free of charge and now he has a customer for life! 10/10 would recommend.

Bryan M.

11/08/2021 12:00:00 SA

This person farmed out my request for Electrician help to some other random person he supposedly works with. That person responded, confirmed an appointment with me to provide an estimate and then cancelled the day of to work on something else more time sensitive. He mentioned he would be in contact to reschedule and then never reached out.

I had to reach out to him 5 days later only for him to respond he was no longer interested as he's out of town. Is it too much to expect professional and proactive communication? I can't recommend working with these people based on this experience.

Ruby R.

01/05/2022 12:00:00 SA

We are so thankful we found Norman! This is the kind of handyman we have been searching for for many years!

Norman came to our rescue with some really difficult water situations with our home.

We also had him fix a few small electric issues.

He's incredibly honest, kind, generous with his time and TRULY cares about his clients and his work. He won't charge you unnecessary fees. I can't stress how reasonable his rates are and how wonderful this man is.

Thank you, Norman! We can't wait for you to be a permanent part of our household!

Julianna S.

01/04/2022 12:00:00 SA

I had a number of items that I needed help with and Norman went by the house to give an assessment. He was very thorough and upfront about what everything would cost, and how we could save money. Definitely recommend working with him.

May B.

11/16/2021

Superb service!
I reached out over the weekend regarding a problem with our kitchen faucet. Norman responded right away and came over the same day to take a look at the problem. He then walked me through the process of reaching out to the manufacturer to get a replacement part. He was knowledgable, patient, and super helpful, and I cannot thank him enough. Highly recommended!

Don D.

11/11/2021 12:00:00 SA

Norman gets 20 stars! Knowledgeable, prompt, kind, and very fair priced. I will be hiring him back as my go to handyman. No need to look any further, Norman is the one. Thanks Norman!

Heeps L.

1/28/2022

This review is a year overdue. Norman, is professional, reliable, honest and great at what he does. Our bathroom sink was leaking and we searched around and found, Norman. He did a wonderful job and we are grateful we found him.
Thanks again, Norman.

Zhuoying D.

03/09/2022 12:00:00 SA

I was shock, desperate, lonely, and helpless when the sliding glass shower door broke on top of me. It left me with multiple cuts all around my body. I was crying like a pig feeling helpless cuz I was by myself, I asked God to send someone for help cuz I can't deal with this right now. After I composed myself and called san mateo handyman, and Norm picked up. He asked me a couple of questions and he finally asked are you safe? I couldn't help myself and cried all over again, I just couldn't help it, it had been a rough week. He was seriously concerned for me and tried to calm me down via the phone and gave me instructions. After that he still don't think it's safe enough for me so he asked for my address and offer to come take a look. He showed up to my door like a warm sun to my winter, he gave off the vibe of Santa without the outfit, I was so grateful for him to just come over, make sure I was okay, taught me how to clean up the glass properly. He went out of his way to help, for no reason other than he's concerned for me. What a great man! He told me to take a day of two off and not think about this right now, and gave me a quote and call him whenever I'm ready. Couldn't asked for a better help in that situation

Shane H.

7/29/2022

All around great work and timely customer service by Ray. Not only did he replace my leaking garbage disposal and fix the problem I called about, but he was kind enough to voluntarily fix a few other minor issues under the sink that he noticed for no extra charge. Ray exceeded my expectations and 100% secured my business for any future issues that may come up around the house. Much appreciated Ray, keep up the great work.

Fred K.

10/10/2021 12:00:00 SA

Called Norman Saturday morning to see if we can get help with a sprinkler that won't shut off. He was kind enough to talk us through potential problem areas over the phone. We ultimately figured out how to shut off the sprinkler. We asked if how much we would owe him for the phone consultation and he refused. We'll be using him next time we come across any house work required or issues.

Nancy R.

11/28/2021

Norman was very professional, knowledgeable and helpful. I will be calling him to help me with other projects. He is trustworthy and very diligent.

Jessie R.

7/24/2020

I moved into a new house and needed a ceiling fan and light fixture installed. I called San Mateo Hamdyman and Ray came out a few days later and did an amazing job. He hardwired the fan and spent a lot of extra time making sure the fan operated without any vibration. Most importantly, he was incredibly accommodating to my schedule and is an extremely friendly and knowledgeable guy. Highly recommend Ray for all your handyman needs!

Wendy G.

11/07/2021 12:00:00 SA

Can't say enough good things about Norman. He is a gentleman and a professional, and I appreciated his expertise, honesty, areas of considerations, and patience when consulting with him about how to approach repairing issues.

Highly recommended!

Ron A.

11/20/2020

Norman is phenomenal has did multiple jobs for my parents and every time does a fantastic job at a fair price. He goes above and beyond
Thanks for the great work we will call u for next project

Divya H.

3/19/2021

Door came off the hinge (one of the two). Norm was knowledgeable about how short screws come with the hinge kits but long screws are the correct kind to be used and it came off likely due to that. Told Norman I'd like for him to come by this week, he asked for photos and texted me his email. I delayed sending photos of items needing repairs by a day (my bad). He replied promptly saying he'd come by on Friday this week to check it out. I said I needed at least one of the repairs this week (so Friday itself) as guests were coming and their door needed to close! He called me and said I'm sorry I didn't realize you had a deadline, in that case I can come today and I'll make sure it is repaired in time for your guests.
He truly communicated at a high level and made my day with his concern for my needs and met them beautifully. Happy with the results and his customer service skills!
Another repair was a broken shower door. He said he wouldn't be able to fix that particular issue but could refer me. He sent me the shower door installation company's number promptly and his referral was quick and professional in his response as well. Norm also called and spoke with me at length about the other issues that needed repairs (since so far only the door was repaired).
The shower door repair company is coming tomorrow and Norm is returning tomorrow as well for the rest of the repairs.
I am very very pleased and have already recommended him to a family member that would need his services. Will update review after round two.

TL;DR: Norman cleared a misunderstanding and went above and beyond to make sure repairs were done in time for guests arrival and gave me a recommendation for specialized repairs and I'm happy with that company too.

William B.

2/23/2021

So, after my initial review, Norman called me that same day. He was apologetic and said everything you could want, and then some. He asked what he could do to get the review taken down, and offered to compensate me for it, which I thought was a bit odd. I said I hadn't paid him anything, to which he replied that time was money and I'd had my time wasted. I politely declined, and said that really the only thing that would make me want to take down the review was if the job got done, which it hadn't been. He agreed that this was reasonable and said he'd put me in touch with another one of his handymen, a better one. Which, again, I thought was a little odd since it begs the question why I was initially put in touch with an apparently less capable handyman. I'm given to understand that this better handyman is licensed and therefore in greater demand. I said that this would be fine, I just wanted the job done. We agreed and Norman said he'd have his guy get in touch.

That was 12 weeks ago today, and was the last time I heard from anyone at San Mateo Handyman. I'm starting to think that maybe they're not gonna call. Anyways, previously I'd given them two stars, with that second star being because I thought that, if nothing else, they did a good job communicating. Obviously that's out the window now.

Janice W.

09/04/2021 12:00:00 SA

Norman communicates effectively, shows up promptly, and performs professionally. No hassles whatsoever. I have used him twice (bathroom sink and bedroom doorknob), and I will use him again. Thank you, Norman. Highly recommend.

Matthew W.

5/24/2021

Honest and generous with his time, Norman was upfront that he could not provide the service I needed but was very helpful and assisted in locating someone who could. I can definitely recommend him as someone who will give you an honest assessment of your job!

Anton Y.

06/04/2021 12:00:00 SA

We worked with Norman to fix several things around our home: installing a new faucet, installing a new kitchen garbage caddy, installing cabinet springs . We're very happy with the work. Norman is very thorough and did his research on the parts and installation days before coming. He's also very respectful of your home which is something we appreciate. Would definitely work with him again.

Eileen S.

08/08/2020 12:00:00 SA

I called Norman to help us access our bathroom repair. He promptly arrived on time, wearing his mask and practiced the 6ft social distancing. He looked and evaluated the problem. His experience, knowledge, honesty and sincerity was greatly appreciated! He was able to diagnose and show me why the tile and subfloor was an issue and he put me at ease knowing I did not have to do a whole remodel. He also did not charge me for his time, which I was willing to do! He is a true rare gem!!
I highly recommend...

Mary J.

6/16/2021

After reading so many positive reviews on Yelp, we decided to call Norman for a small project we needed done. Norman came the next morning. He was unable to do our project, but referred us to his associate Ray. Even though Norman wasn't about to help us with our job, he offered any assistance or help with any questions we may have. Ray called me immediately and came the next day. He offered an alternative suggestion to fixing our problem which worked out better than the original plan.

Thank you Norman for your helpful advise and for directing us to Ray. Thank you Ray for your advise and a job well done! We are so happy with the outcome. We will definitely keep you in mind for future projects.

Mary and Gary

Tamara S.

10/14/2021

Norman has 5 star ratings for a reason, he is prompt, polite, professional, and fairly priced. I called him to have him replace my garbage disposal which was rattling like crazy - and I couldn't find anything stuck in it. He came and dissembled the old one to find a small piece of metal. He reassembled it and showed me how to maintain it - no replacement needed. The job cost less than his original quote, and I was able to return the unneeded replacement garbage disposal. I look forward to engaging his services for other handyman work.

Max Y.

3/29/2021

Norman is fantastic, very professional and excellent service! Highly, highly, highly recommend!

Amanda E.

12/02/2020 12:00:00 SA

Norm is terrific! He responded quickly to my inquiry, was easy to communication with, and did high quality work. I'll definitely be calling him the next time we're in need of a handyman!

Yoshio O.

10/24/2021

Norman has been incredibly patient, thorough, and knowledgeable in coaching me through the fix of some leak issues in our new home. He has so much expertise and focuses on how best to solve the problem, rather than getting a quick buck or over promising with our family. Even while out of town, he has been very responsive, proactive, and helpful in getting us to troubleshoot this tricky issue since our house is an old house with unique architecture. Overall I could not recommend Norman highly enough. Thank you for everything!

Jeff C.

11/24/2021

We had some holes in our drywall from plumbers fixing a leak, and they were messy: odd shapes, behind a pipe, one hole actually in our plaster. Norman got them all fixed beautifully, even picking up some new paint for us. He was a pleasure to work with.

Ernest S.

10/04/2020 12:00:00 SA

Norm was fantastic. He helped me to install a light, which I certainly would not have been able to do on my own. He was great, respected the area (it is covid time after all) and had a good sense of humor about things. Would use him again.

Haesung H.

4/21/2021

Norman came out to our place to fix what another plumber couldn't completely fix. Basically what happened was - there was a leak from the shower (second floor) to the kitchen ceiling (first floor) and the plumber who came out in the first place was so sure that the cause was just the face plate. Long story short, the cause wasn't just the face plate and it still leaked.

Norman came to rescue us and he thoroughly analyzed and tested every single corner in that shower. He took his time to make 100% sure it's not leaking anymore and patched up the open ceiling, painted it afterwards.
Highly skilled, he knows his stuff! Thanks Norman!!

Mary S.

4/21/2021

Professional, precise, understanding, and knowledgeable handyman who does what exactly needed to be done and will finish the job as it has been scheduled. He detected and diagnosed the plumbing issues that the real plumber could not. Norman is one of the better handymen that we could find and be extremely happy with the job done.

I would use Norman again and recommend to anyone that would like to cut the cost of hiring other unprofessional professionals.

Shason B.

08/01/2021 12:00:00 SA

Amazing handyman with great value. Fixed my door last year and helped me with a repaint fix up job this year. Should be your only choice for service in the San Mateo or peninsula area for literally any of your home needs. Thanks Norman!

Amber F.

07/03/2020 12:00:00 SA

Prompt, professional service. Very responsive and knowledgeable of the work that needed to be done. Thank you!

Al U.

9/26/2020

Norman did a great job, patching 20+ holes, and several medium sized patches in orange peel (textured) drywall, fixed doors that previously wouldn't close, took out phone jacks and patched hardwood. He did everything to meet our high standards. He was polite, good communicator, and did his work for a fair price. We'll be sure to call him back for future jobs!

Manny V.

11/07/2020 12:00:00 SA

Juan is great! Very good work, many skills and efficiently done. He responds to requests quickly and offers a reasonable price.

I-Ching L.

8/14/2019

I am leaving the review for Norman although I didn't get to work with him at the end.
I called him because of a mysterious noise that went on in my house that I couldn't figure out the source. It was around 10ish am and he said he might not be able to come right away. I then called many other ones but no one would even come take a look without costing me a fortune. By 3pm Norman came over and took a thorough look around and gave me some of his thoughts and suggestions about the problem. He then left for the day without charging me. Strange enough the mysterious humming noise was gone afterwards, but I appreciated him making his way here and not charging me a dime because he didn't solved my problem right away.
I highly recommend him!

Denice N.

11/16/2019

Happy doesn't begin to express how much gratitude I have for Norman and his services. Having had my own residential real estate business in the San Francisco Bay Area for nineteen years I've worked with and vetted hundreds of trades and service people. Great (not just good) handy people are the most difficult to find.

Norman helps me and my clients get so many things around the home dialed in for my listings and for so many of my family, friends, and clients.

Norman has done so many varied repair items (too many to list) all to great satisfaction. He is honest, trustworthy, careful, considerate, and very knowledgeable. He goes above and beyond to ensure your happiness and satisfaction with each and every job.

Norman Raverty....your San Mateo Handyman....truly impressive in every way.

Cheers Denice Nagel Coldwell Banker CALRE #01367526

Alfred W.

11/08/2020 12:00:00 SA

Norm responded quickly to my requests to repair damage that my tenant caused to my rental property. He arrived when he said he would and got the work done quickly and at the stated cost. He also helped inspect the house for other damage at no cost and provided suggestions for repairs. l will definitely be using him in the future for any maintenance and repair requests for my rental.

Michael H.

07/03/2020 12:00:00 SA

Service like this is indeed rare! Norman is one those earnest helpers you always hope to come across. He went above and beyond the simple request: he called a garbage disposal manufacturer directly to inquire about the specific parts, he shopped around, and he even went so far as to help bring the shipped parts to our place. I will be contacting Norman for all home projects from here on out! Fast, reliable, diligent, and all with fair prices.

Jimmy B.

2/28/2020

Great experience with Norman. The tenants homes he worked on and I loved how polite, professional and great his communication was. Phenomenal job with the installation of our Camera/Light fixture and it was all done in a really timely fashion. What stood out to me the most with Norman was his No Surprises attitude. He prepared me for the possible work that would be done with the possible costs before he came on the property which really helped when it came to deciding what handyman to go with. Ultimately I could not be happier going with Norman, great guy with great service and would highly highly recommend to anyone that needs any home improvement done.

martin k.

03/09/2020 12:00:00 SA

We had a bathroom remodel that our contractors were not able to complete correctly. Door and door frame were not completed, the electrical was a mess and they had sealed up the walls before completing the electrical.

We found Norm on Yelp as San Mateo Handyman. He came over and walked us through what we would need to get done. We hired a licensed electrician who completed and fixed our electrical issue.

Once that was complete, Norm came back and finished all the wall patching, texturing, installing our door frame, and paint.

The work turned out great, and my wife and I are relieved to finally have our home put back together.

He also cleaned everything up as if he was never there.

Thanks Norm for the great advice and work!

Best
Martin

Garrett F.

02/11/2019 12:00:00 SA

Norman was great to work with. I reached out to him over the weekend regarding a non-emergent
leak/plumbing issue. We spoke shortly thereafter and he suggested some potential causes along with a quote. The work was completed promptly the next day at the price quoted. Couldn't ask for a better result.

Tony C.

10/15/2020

Had a towel hook that fell off the wall in my bathroom, and I was not able to put it back in place myself. Norman came over and solved the problem with a molly bolt! He also made sure that we socially distanced the whole time. Thankful for having Norman over to fix this problem and teach me about different wall anchors.

Eileen V.

5/25/2021

Norman was kind enough to do a same day visit and help me figure out a cabinet situation. Very kind and professional. Thank you Norman!

Cindee T.

8/22/2018

Norman is reliable, trustworthy and gets the job done! Highly recommended and will certainly reach out to him if I need help with plumbing again.

I seek Norman's help with a kitchen faucet replacement. We communicated mostly over email, and since it is a non-emergency plumbing, email was a convenient mode of communication for me.

It took awhile for my new faucet to arrive, so we had to push back the installation by a few weeks. On his first trip, Norman helped to check that the new faucet and parts are in good order, and had a look at the water line and pipes under the sink.

Norman is experienced and helped me to understand what was required for the replacement. He noticed a weird water line connection made by the previous owner/plumber, and wanted to make sure he did things right so he had to call the appliances company to check. Later, he explained the situation to me over a phone call and we found that there was a simple solution, as we didn't need that water line connection.

We scheduled for another day and he replaced the faucet. I'm very happy with the new faucet installation. :) His quote was reasonable and his work is good.

Thank you again Norman.

James N.

6/18/2018

This review is long overdue. Like most Yelpers, my experience with Norman was extremely positive. Needed a semi-urgent kitchen sink repair, and found Norman on Yelp. His respond was prompt, and very clear on what kind of information is needed.
During the estimate, he is very thorough about what happened to the sink, and the work needed to be done and the cost. Everything is upfront and clear, and he answer all questions asked, and explain those we didn't ask. :-)
It's very hard to find a handyman nowadays that is both skillful and honest, I highly recommend Norman.

Shannon D.

07/08/2020 12:00:00 SA

Norman was great! He came and took a look at our rental unit that out tenants had left a bit damaged. Gave us a good and fair price for wall and toilet damage, and got the job done quickly and professionally!

Tanya W.

05/05/2020 12:00:00 SA

I called Norman during COVID-19 shelter in place regarding some electrical challenges that my partner encountered as he was adding an outlet in my home office. Norman was super kind and helpful. He offered to provide guidance and consultation to my partner over the phone or with FaceTime. He did this out of the generosity of his heart and declined compensation for his expertise and time. Norman is a really competent, generous and kind man!

Yoko L.

03/01/2021 12:00:00 SA

Norman did such an awesome job to put a piece of our deck back together and came to our house within an hour of calling. We would highly recommend anyone to hire him!

Robert T.

12/29/2020

I was in desperate need to find a handyman/electrician who can replace my bathroom vent. Norman came by to assess the work and offered to provide consolation for me to do the work to save time and money. He worked with me for countless of hours but this job was over my head since I've never installed one and don't have the correct tools. Norman was very detailed and focused on doing the work correctly. He provided key advice for someone who's never performed this job to be successful. He acted as a great motivator and encouraged me to not quit. Unfortunately, I was at the end of my skill. He referred me to Ray who completed the job. Ray was very thorough and will not compromise quality for time or $$$. He found more issues and corrected them as he does not like to leave the job knowing things aren't correct. Ray gave great options and the final result was perfect. We are very pleased with the quality work Ray did. I would highly recommend SAN MATEO HANDYMAN if you need a handyman....

Jason H.

04/11/2021 12:00:00 SA

Called Norman on Friday to fix my burnt out electrical outlet. He came the following day and got it fixed swiftly without any hassle. Highly recommend!

Dan H.

10/23/2017

I can't even fathom this. I've had such bad luck with handymen, home-services companies, landscapers, etc. that I figured there's no way San Mateo Handyman would be worthy of the five stars everyone here has given him.

Well, I submitted for a quote on Yelp anyways. Norman literally calls me five minutes later. He called me back the next morning to see if he could stop by. He met with me and scoped out the project. Came back later in the afternoon and fixed my leak.

THIS ALL HAPPENED WITHIN 24 HOURS, and it wasn't even an emergency call!

Well, I hope Normal likes working with this customer because he's got my business for a long time to come.

Andy V.

12/20/2020

Working with Norman is great and I highly recommend him. His services are priced very reasonably. He came over to asses a window sill problem which he fixed right away, and also addressed a mildew problem at the same time. I'll definitely be contacting him again for anything that might come up in the future.

Lela C.

10/09/2018 12:00:00 SA

Norman was really good about getting back to me when i called. I had a broken toilet water tank. It was a non emergency call so he came the next day and replaced the water tank with a new one. He was clear about what needed to be done and potential problems. Thankfully we did not have any of the potential problems. Thank you so much Norman. I will keep your number for future references.

Michael S.

11/10/2019 12:00:00 SA

Norm was great! I had an air gap leak problem due to some shotty contractor work. Norm to the rescue. He came to the house twice and worked on the issue. The first time he was able to minimize the leak. But being the conscientious worker that he is, he wasn't satisfied. He told me I'll come back give me some time to figure it out.

He came back with an out of the box solution and it worked! No more water leaking out of the air gap. Thank you Norm! My wife is happy!

Joan L.

11/13/2020

Needed to have a very slow draining bathroom sink fixed. Received a speedy and polite response from the owner that they did not do this type of service. I appreciated the response so this review is for them being so quick to reply. (Still looking for a plumber.)

Richard W.

04/10/2021 12:00:00 SA

i wanted strictly text response. i don't have time for a phone chat. my busy corporate life pins me down.

Michael H.

01/09/2021 12:00:00 SA

I looked for a handyman to repair/replace a floor board in our house that was rotten. I looked in yelp to find a Handyman close to our place in Belmont and found Norman. He got a lot of good reviews and after working with him I now understand why. When I contacted him he replied in a timely manner and I explained him the problem. He gave me an appointment only 2 days after my initial contact. He showed up in time to have a look at the project and took the time to analyze what could be the potential reason for the fact that the floorboard was rotten. He gave me very useful recommendations about where water could have potentially have entered the house and what I can do to avoid it in the future. He gave me another appointment to install a new floor board. Because our house is older, it wasn't easy to find a floorboard with the same profile, but Norman somehow was able to find it. He could have just told me that we would need to accept a floorboard that doesn't fit 100%, but I got the impression that Norman really wants to do a perfect job so he went the extra mile to find a floorboard with the identical profile.
For the installation, he again showed up in time, but unfortunately the corner of the existing floorboard was not cut exactly at the right angle, so the new floorboard didn't fit. That was by no means Norman's fault but the fault of the person who installed the old floor board. Because Norman is a perfectionist, he wants to do it right and said he would need to trim the new floorboard accordingly, so that it would fit perfectly. He did exactly that, painted everything nicely and now it looks perfect !
Thank you, Norman, for a work really well done. I am sure I will contact you again for any new project I will have in my house !

Maureen K.

8/14/2020

Norman did a great job replacing some sconces for me and hanging a few mirrors and hooks. He was very careful and even went the extra length to touch up the paint around the sconces. I will definitely hire Norman again!

Dan K.

10/16/2019

Norman was a really big help during my move. He helped fix up a few things in my old house before I left, and a lot of the things I found in my new house when I moved in. He worked on a number of items big and small over a few weeks. Communication was good and I trusted him to give me accurate information, a fair price, and to do the job right. Thank you Norman!

James C.

12/14/2014

had to replace a broken security gate on a Saturday morning but ran into trouble with security screws. Norm had Ray give me a call because he lived in my area and could get the work done, immediately.

Ray was the man! helped me fix up a couple of other things around the house.

fair rates and quality service!

Marcie A.

12/21/2020

Norman came to my house to replace the toilet stopper. He was kind enough to point out that no new parts were actually needed! I appreciate his honesty and professionalism!!

James K.

01/03/2019 12:00:00 SA

I emailed Norman on a Sunday and he replied right way. He made the arrangements with my tenant to be there and performed the repair as agreed and on time. Well done.

Jennifer Y.

10/02/2020 12:00:00 SA

Norman's same-day response and free assessment were greatly appreciated!

David P.

12/13/2020

Very thorough & comprehensive. High quality work and customer care. Wore a mask, walked me through what was going on, advised me on options. Grateful for help. Would call again. Thank you.

Victor G.

10/10/2016 12:00:00 SA

I called Norman randomly to pick his brain on a problem I was having with other contractors and he was very helpful in his advice and suggestions. Not many people would of taken the time to talk to me and give me his professional thoughts knowing there was nothing to gain.

Thank you Norman you are a good man!

Kent M.

11/05/2020 12:00:00 SA

Norman helped us patch up our wall after some plumbing work we had done. We got an estimated incredibly quickly (which was accurate) and the work was done exceptionally well. Will be using Norman for other handyman jobs around the house!

Ray F.

8/21/2019

Norman - a gentleman. Showed up on time. Did the work expertly (replaced garbage disposal), and for the quoted price. Nothing but positives on this end.

Arin S.

8/20/2019

I called Norman today injuring about adding a new 20 amp outlet to one of my rooms. He put me in touch with his electric guy, Robert, who was able to come by the same day. He ran the new outlet, did a phenomenally clean job and cleaned up previous bad work in the breaker... all at a very reasonable price. Very happy to have worked with them.

Malachi R.

7/20/2018

Used San Mateo Handyman for a recent electrical issue. Norman responded very quickly, asked some thoughtful questions about the problem and scheduled a time to come out the following day. Problem was fixed quickly and overall improved the whole electrical setup vs the poor quality work someone had done previously. I'd definitely use him again.

Oleg P.

2/27/2019

Norman was so great dealing with my plumbing issue. After looking at pictures of the non-functioning toilet (sorry, so much detail :)), we set an appointment for him to come out. Then, he called me in the evening and walked me through how to fix the issue. This took a few minutes for the toilet to work.

Very few handyman would be so honest and diligent to help without a charge. I will certainly use Norman in the future for other handyman things. Thanks again, Norman!

Vineet S.

2/14/2019

Norman is incredible. I had a job with a variety of tasks that needed to be done in a 2 week timeline so my renters could move-in. Norman got on the job immediately, was very pragmatic with my options given what I was thinking of doing with the rental long-term, and he met the timeline with time to spare while doing a high quality job. He's great about staying in touch and giving you feedback throughout the job. And more than anything, he's a great guy that's a professional and full of integrity. 5 stars isn't enough stars. Highly recommend Norman.

Chéri C.

6/17/2018

In a time where it is nearly impossible to reach a handyman directly much less get swift responses and actual follow-up...Norman has shown he is anything g but typical! We needed help with electrical work and not only did Norman listen to our needs, he actually referred us to someone who could better serve our needs (this job required an urgent and complex electrical repair)...but Norman actually called the other company personally and followed up with us directly to ensure we received a response and then two days later he called to ensure we were taken care of!
Norman was truly looking out for our best interests to resolve the issue not just charge us for work he would ultimately need to refer elsewhere.
We know Norman can perform an array of services as a handyman from basic house repairs, painting and plumbing he is also a person of integrity and trustworthy! He listens and executed to his word!!! Sadly soft skills with service trades is more often than not a lost craft in and of itself. We confidently would be happy to refer Norman and are sure you will be happy with quality and interior his work! Thanks Norman!!!!

Daniel S.

8/15/2020

Norman is a model professional. Responding on a weekend, in the middle of a heatwave, he arrived in less than 30 minutes. The repair was completed within 2 hours. Yes, there are still good guys out there!

Brett G.

8/15/2020

Norman is extremely responsive and helpful. I reached out about an issue I was having with a dimmer, and he taught me how to reset the dimmer over message. Highly recommended!

Sarah S.

01/07/2016 12:00:00 SA

I feel like I need to post this review of Norman because I hired him based on all of his positive reviews and I was sadly disappointed in his work.

Norman came out to my home in San Mateo a few months ago to remove and replace a curtain rod and to install curtain rods and hang curtains above two windows.

My biggest complaint about Norman is that he is EXTREMELY slow. I don't know how other reviewers haven't mentioned this. I understand that it can take some time to make sure a curtain rod is level, but Norman isn't slow because he is being meticulous; he is just slow. It took him several hours to install two curtain rods and hang two small curtains above two small windows.

He also was careless. Despite pointing out which windows he should hang curtains above, he hung one set of curtains over the wrong window and then said that I told him to hang the curtains over that window, which I did not. When he removed the curtain rod, it left holes in the wall which had to be filled in and repainted.

Edward H.

10/14/2016

I contacted Norman, the San Mateo Handyman, when I had a leaky valve behind my toilet. He quickly diagnosed the problem over the phone, informing me that the source was the toilet angle valve. He put me in touch with Robert, one of his business partners. Robert came by the next day, and replaced the valve with a new flexible valve (much more likely to withstand an earthquake). He gave me a package deal, also repairing the soft-close toilet seat, which would have cost much more if I replaced the entire toilet seat (the only option the toilet manufacturer offered).

Both Norman and Robert are expert handymen, with decades of experience. They are both very professional, friendly, and down to earth. I happily and fully recommend them both.

Jane H.

12/13/2016

I have found a handyman that I will use exclusively forever! No exaggeration. Norman has been to my home twice for repairs. He is punctual, professional and effective. The first time he came out, he resolved my electrical issue within 10 minutes and he didn't charge me...that to me is unheard of with contractors. He not only repairs what needs to be done but readily admits when I need to call someone else for the job. His advice on future projects, repairs I find invaluable.

If you are looking for an honest, well priced, get the job done kind of handyman then Norman, the San Mateo Handyman will exceed your expectations!

J B.

4/25/2016

I was overwhelmed by the amount of work it appeared to take to put this particular ikea bunk bed together with a zillion parts so I reached out to San Mateo Handyman! Norman was kind enough to come on short notice. I really appreciated his honesty before starting the job! What would take hours and rack up a unnecessary bill could easily be resolved with a better bunk with less parts.

I'll definitely be giving Norman a call back as I continually am in need of handyman work for my business and his honestly and timeliness is appreciated!

Kristen B.

11/29/2015

Norman is super sweet and was able to get out to take a look @ our garbage disposal the next day!

He even pre-bought the disposal ahead of time in case we actually needed to replace it (which, unfortunately, we did) and it saved us a trip to the hardware store. Other guys will mark up the prices to an unfair advantage where Norman provided us the fair receipt from the store. He was completely honest in his descriptions and the prices are fair for doing great work.

Do yourself a favor and call Norman. You won't regret it and will sleep well at night knowing you have found a trustworthy handyman!

Sylvie H.

5/24/2018

Norm answered the phone when I called, quoted me a price and repaired our toilet the very next day. He even emailed me the receipt. I definitely recommend Norm and will for sure call him again myself. Yay!

Xiaotian C.

7/24/2018

Norman is extremely helpful. My disposal stopped working and he helped me fixed it. He's very knowledgeable about plumbing and could identify the problem quickly. He response super fast. Highly recommend!

Rishi S.

12/22/2019

Very patient, understands the problem, and fixes the issue. Best of all explains what he plans to do and why that is the best route to take. Highly recommend!

Abe A.

7/13/2018

Norman, is awesome!!! He patiently helped us fix our sprinkler system and home plumbing. He responded promptly, came out on time and resolved the issue. Call Norman if you're in a pinch and need plumbing help!

Tan M.

3/26/2018

Great skill and service overall. They were able to troubleshoot and fix some household electrical issues promptly and effectively. Wish I'd found them sooner.

Sonia P.

09/11/2018 12:00:00 SA

Awesome last minute help. Called on a Friday afternoon and Norman answered and came and looked at our broken faucet. Did a great job. Thank you

Chocoolate I.

10/22/2017

I read the reviews and called. I sent pictures immediately as requested. I was uncomfortable with a sight unseen quote and Norman came over. I waited for a quote and over two weeks later I have heard zip!

Andi M.

7/27/2018

I live out of town & needed some help w an electrical problem my sister in law was having that lives in San Mateo.
Norm answered the phone right away, he went the next day to fix the emergency she was having. He saw what the problem was & fixed.
I highly recommend Norm!

Guy S.

7/23/2018

Excellent service from start to finish. I had an electrical issue with a dryer. Norman and his crew quickly assessed that the breaker for the outlet was bad and replaced it right away at a great price. Would recommend their service to others in the area.

Mark F.

6/26/2018

Norman was knowledgeable and probably saved me a few thousand dollars. He came over and figured out where leak was coming from and quoted me a great price. Came back the following week and repaired leak and water damage to ceiling. Would highly recommend. Common sense guy with a fair price for his services. He likes to solve problems and probably seen most everything. Give him a call.

Ajay M.

5/30/2018

I have had an excellent experience with Norman. I think he is very experienced and was very thorough in explaining the issue and the solution to us.

Vicky Z.

7/30/2018

Norman is great! He helps me fix my apartment issue and he is nice to talk! Highly recommend for San Mateo Handyman

Scout P.

6/30/2019

I never give reviews online, but feel compelled to do so for Norman. From start to finish, Norman was very professional. We had a variety of things that needed to be fixed, and Norman addressed them efficiently and effectively. He was always responsive, clear, and transparent in his dealings with us. He happily answered all our questions, even those unrelated to the house repairs (he knows a thing or two about bikes!). I have no qualms contacting Norman again for any problems that may arise at our home. I highly recommend his services.

Vish E.

04/12/2015 12:00:00 SA

Contacted Norman for Handyman services, he sent his associate serving San Bruno area (Ray Williams) for the jobs (setting up curtains, putting knobs on cabinets in the kitchen, breaking down our old unwanted closet)
Ray was great to work with, came to our home on time and performed all the services giving us handy tips along the way.

Tiffany L.

12/14/2014

We remodeled our bathroom a couple of years ago, but the people who installed the new tub and shower faucets did not make the water temperature controls hot enough, so we have only been able to use tub and shower during the summer when it is hot enough.

It's been really tough finding someone to come and fix this issue, but when I found Norm on Yelp he was able to come by and give us a reasonable estimate. It was a little difficult working out our schedules, but I was very happy that we finally had him over today (a Sunday) to fix the issues! Norm did a fantastic job fixing the temperature gauges and it was AMAZING to be able to take a hot shower for once!

We would definitely have Norm back to fix other issues in our home. He was very considerate to take off his shoes when he came in and he didn't leave a big mess. He was kind and did a great job.

Sarah N.

05/10/2017 12:00:00 SA

Norman was wonderful helping us with a couple of projects. He gave an accurate estimate, shopped for the necessary items at the hardware store, and completed the work efficiently. He made great recommendations on a railing we installed by some stairs... leading to a much higher quality job than if I'd purchased the materials myself. He was timely, responsive, and kind. I enjoyed working with Norman and will call him again when there are projects I can't complete myself.

J D.

1/16/2016

Norman helped me with a few projects in my condo: fixed broken screen door, touched up walls, put up new light fixture and replaced two ventilation fan lights in the bathroom & laundry room. He is professional and always punctual. He explains the project and any potential issues upfront, is detail oriented, and always cleans up after the project.
I have a couple more projects this year and plan to ask Norman to help again!

Jennifer Y.

3/31/2017

I had a punch list of 8 or so items around my house and yard that have needed attention ranging from light painting, fixing a door panel, and installing bookshelf brackets. Norman came and did it all efficiently and expertly, and he charged a very reasonable price. He is polite, professional, and did great work. I will definitely hire him again.

Vineet M.

8/18/2015

Norman did the replacement of my guest bathroom faucets and shower-head. I took couple of quotes but Norman's was the best (not the cheapest) in terms of explaining what he would do and what issues we might run into plus how he will go about handling them. On top of that he agreed to look into my other bathroom's leaking shower-head free of cost (who does that in current times). He ordered the parts at the best possible price for me and kept me apprised on their delivery schedule. He also worked around my schedule to get it installed.

Norman is a true professional, is very responsive on mails and will suggest the best possible options for the issue at hand. Norman is my go to Handyman for anything now!

Karen W.

3/20/2017

Norman came out to assess our broken sprinkler head situation. Even though we ended up not needing any help (my husband fiddled around and fixed them enough so that they worked well) he was so nice and didn't charge for anything -- it's great to know we have a contact for a handyman that we know is honest.

JoAnne D.

05/07/2018 12:00:00 SA

This review is for Ray, the plumber that Norman will refer you to if you're in need of certain plumbing repairs. Ray called me without delay to discuss the project and set an appointment to view the project . He arrived on time, was honest and available within a few days to do the job. The job was a bit tricky and definitely required both patience and experience. I was delighted to discover that just as he promised, he had plenty of both. He never seemed bothered by what I'm sure he thought was a PITA job. The work turned out awesome, I couldn't have been more pleased. I will call Ray for future work without hesitation.

So all I know about Norman is that he doesn't do jobs above his comfort level and can refer you to the right person.

Joan M.

4/14/2018

Norman did a great job for us on some minor honey-do list type items that we had been putting off for years. He is patient, good-natured and easy-going, but get things done within time and on budget.

Bert W.

11/11/2014 12:00:00 SA

Just wanted to put a good word in for Norm. He was very diligent in fixed our back sliding door to help secure it.
In addition at no charge he helped with the sliding screen door and helped unblock our garbage disposal.
Honesty and hard work is hard to find nowadays that's why I have Norm on speed dial.

Pete S.

7/23/2014

We were in need of a handyman so turned to Yelp for some recommendations. We quickly came upon Norman of San Mateo Handyman! We needed a section of drywall patched and an old bathroom sink/faucet swapped out with a new one.

Norman is prompt, courteous, and highly thorough in his approach. He requests photos of what you are looking to repair or fix, he then provided an on-site visit to look at the project, and finally provided a detailed explanation, estimated cost, etc of what the scope of the project is.

Check-out Norman for your project needs!

Wayne H.

08/09/2016 12:00:00 SA

I give Norman a 5 Star because of his genuine nature to help. I called Norman on a property that I managed in San Mateo because the ceiling fan didn't work, and he showed up with the determination of providing the best customer service. It's hard enough to find someone to do the small jobs, but it's impossible to find someone to do them with a great attitude and fair pricing. After checking out all the possible cause of the fan not working, Norman fixed it by simply exchanging the batteries on the remote, and guess what? He didn't charge me...what kind of handyman does that?? I would definitely work with Norman from now on!

Adolphus L.

09/09/2015 12:00:00 SA

Norman was great!
He was very quick to respond and readily available to start a job when I needed it done quick. I had to have some drywall installed, and he was the only one among those I asked to see my place and evaluate what needed to be done. He was thorough in explaining the job and time frame required.
For the amount of time he spent, and the fact that he came by multiple times to finish the paint job, his rates were very reasonable.

I would highly recommend him!

Debbie C.

06/06/2018 12:00:00 SA

After a couple plumbing companies did not return my call, one saying my job was too small, I looked on yelp for a handyman. Norman had great reviews so I reached out to him. I called; he answered. The other companies encouraged me to leave a message at the sound of the beep. I sent a picture of what I needed fixed. He said he could help me but he was booked. How about Sunday? What? Perfect, I didn't have to take off work. So Sunday morning he arrived on time, with a smile, and replaced my toilet handle. After it was fixed, he showed me what he did, and explained why the handle he replaced (it was only 4 months old) broke. I am happy to report, my toilet handle is working perfectly.

Chery W.

07/07/2014 12:00:00 SA

We need a help to replace our kitchen faucet and I called because I saw the great reviews on yelp. Norman picked up my call and sent out a follow up email immediately. He immediately make a visit to do a free inspection. Then he promptly sent out the estimated cost.

It was a little bit more expensive than our budget, so we tried to fix the faucet as much as we can. Yet in the end we still need some help.

So Norman made another free inspection, and when he can't do the job, he sent Ray to us. Ray finally able to solve our problem with the little rusty stripped screw and charge reasonably!

Bertina Y.

07/06/2017 12:00:00 SA

Norman is a very conscientious handyman and does a thorough and efficient job. His rates are reasonable, and he is a true professional. Norman did a great job with installing all of the towel rods and train racks in our bathrooms. He also provided solid recommendations for other jobs we were considering in the future.

Gaurav G.

5/22/2018

Norman is a great handyman that does very high quality work. He takes his time to get the job done right and doesn't cut corners. I've had Norman do a few jobs around the house included removing some garage cabinetry, fixing the electrical power in a garden shed (very difficult to diagnose), installing undercabinet lights in my kitchen, repairing a bunch of dry rot wood siding, and repairing a outdoor stone veneer wall. I've found him to been honest, reliable, and someone who communicates well throughout. I would happily hire him again.

Matthew B.

7/30/2016

Norman was fantastic. He showed up in 15 mins and helped fix the problem very fast. A+ customer service!

Barbara A.

10/25/2017

Norman s work is excellent. Every job I has asked him to do has been 5 STAR.. He is a man of his word and does great work. I would recommend him highly,
Barbbara in san Mateo

Alexis G.

5/28/2016

Five star service, all the way! Ray was extremely helpful, knowledgeable and professional. He built us a beautiful gate straight from scratch in less than one day and kept us informed throughout the whole process. Highly recommended for all your handy work needs!

Louise T.

12/07/2018 12:00:00 SA

Norm is reliable and honest. I am so glad I hired him after my kitchen flooded from broken pipes under the sink. I am expecting company for the weekend and was very worried. Norm solved my problem and I know I will have him back again.

Raymod Y.B L.

11/23/2018

Norman worked so hard for 3 hours to replace one of our faucets in the bedroom. We are so happy for his jobs.

Shreya K.

10/31/2016

Norman was very meticulous, easy to work with and flexible with timings. He knew what he was doing from the get go and made sure he communicated it. I needed him to make two dry wall repairs. Was very happy with the finished work. Would definitely recommend!

Zackery L.

03/03/2019 12:00:00 SA

Great service! Norman was the first to respond to a request for a quote. He provided a convenient time window of 30 minutes and showed up on time. The toilet bolt removal was finished very quickly despite being extremely rusted. Will use his service again soon.

Naomi F.

06/11/2016 12:00:00 SA

I had Norman come out to replace a leaky faucet - performed the job as asked and in a timely manner. Thanks Norman!

Lorraine C.

11/18/2017

To break it down, Norm does great work, he is honest and his prices are fair. Norm is frustrating to communicate with and tough to tie down.
I'm writing this review because I'm looking for an electrician and had to laugh when I clicked on San Mateo Handyman and saw my horrible review for him(read below). Apologies to Norm that I didn't correct this sooner. It's been a long time so I can't remember the details, I guess we finally connected, he came over and did the work perfectly and so incredibly fast! I really liked him and loved that he came, conquered and left much more quickly than I could have imagined. He is no fuss, no muss.
Fast forward to last year and he came out and did some work for my parents. He did good work. Norm's problem is that he is just bad at communication. My Mom was so frustrated that she gave up. He then called me and asked if I had a job for him. Confused I told him it was my Mom that was trying to get ahold of him. He said something about his son getting ahold of his calendar, blah, blah blah. He then did call my Mom, but the she had problems getting him to commit and finish the job, which he finally did.
In this time of rabid construction/remodels it's tough to find someone to do the smaller jobs. If you can handle the time it takes to chase him down and get him to your house, his often confusing texts (like confirming something that has nothing to do with what he's working on for you) and lots of unnecessary repeating of information. If you can deal with that, he does a great job and he is an honest guy.

George W.

01/09/2018 12:00:00 SA

He fixed our electrical problem over the phone without a visit and without charging. We have knob and tube wiring and one of our lights was flickering. I checked the fixture and the wiring in the attic and could not find a short or other problem. With a series of questions he narrowed the issue down to something that I could handle. He is a font of practical wisdom. I will use him for all of our problems going forward.

Jackie H.

5/20/2018

Norman saved the day! I was attempting to change a lock, which was supposed to be an easy job. Of course, it wasn't. I removed the back panel while the latch was in locked position. I ended up locking myself from the inside. I called a locksmith who quoted ridiculously high. I decided to try a handyman and phoned Norman who picked up right away. He thankfully was in the area and arrived within minutes. He unlocked the door easily. Not only did he get the job done but what really impressed me was his response time and honesty. Overall great experience.

Greg W.

2/21/2019

Norman is one of the few honest people out there. He came out and spent about an hour trying to repair our garbage disposal. He couldn't repair it so he came out the next day and installed a new one. He didn't charge for the day before. I would recommend Norman to anyone looking for a good and reliable handyman.

Leslie C.

2/14/2017

Very professional and Excellent service. I will definitely call Norman again for other repairs and projects.

Randy K.

05/05/2015 12:00:00 SA

This isn;t a review, because I could not and would NEVER hire this jerk. Took forever to return calls and texts. Supplied him with a DETAILED list of jobs I wanted done, and trust me, none of them would make anyone scratch their head and wonder How long is THAT gonna take?

So he emails me back, doesn't give the requested estimate, instead asks me to take pictures of everything I want fixed first. Hey, dickwad, I'M hiring YOU - it's not a freaking audition, I'm not sending in my headshots or pictures of a bathtub drain that won't stay closed. Rude, demanding, boorish - a complete waste of time.

Michael E.

09/03/2018 12:00:00 SA

Norman and his crew at San Mateo Handyman did a great job handling a recent semi-urgent plumbing issue for us. They weren't phased dealing with our nearly eighty-year-old plumbing system, and were able to quickly and efficiently get our one-and-only shower running again. We called them because we hoped they would be able to be deal with the whole issue, including diagnosing and finding the leak, fixing the eighty-year-old pipes, and patching and repairing our lathe-and-plaster ceiling, and we weren't disappointed. We'll definitely keep them on our short list to call in the next semi-emergency (which likely will be sooner rather than later).

Scott N.

04/09/2014 12:00:00 SA

My previous contractor failed to show up for some much needed work in my kitchen. I was in a bind as I had friends visiting from out of town and I needed some carpentry work done to fit a new refrigerator (needed to enlarge cabinet opening to recess larger fridge). With just days until the company arrived, I looked on Yelp and found San Mateo Handyman. I read the reviews and immediately called. Norman called me back within a couple of hours and promised to come out the next day. Sure enough, Norman showed up the next day and worked with me to perform some temporary modifications in my kitchen allowing me to recess the new fridge with a promise to return after my out of town guest left and then promised to come back to build custom enclosure.

Well, just as promised Norman return 2 weeks later and worked tirelessly to make the modifications necessary. My new fridge is in place and the cabinet modifications work well. Norman is very dedicated to meeting and exceeding customer expectations and very reasonable.

Always nice to know you can still get quality craftsmanship and a service provider that actually shows up as promised!

Thanks Norman!!!