San Jose Plumbing

My water heater went out with water pouring into the garage.  The office dispatched a tech and the new water heater was installed a few hours later.  Great service and the price was fair.

Especially in the Bay Area, it has become extremely hard to find good, skilled help for house repairs. San Jose Plumbing has been a god-send for all my plumbing needs over the past 10+ years.
I first used them in 2013 and as recently as Feb 2023. I have always wanted to leave a review but was too lazy - my wife stayed on my case this time till I did it for a very deserving plumber.
Kevin did most of the work for me - excellent manners, very experienced (decades), goes well beyond what is asked to be done, reasonable charges - fixed wax ring for toilet, replaced cartridges in faucets, flush repair, etc.
Highly recommend them and hope they thrive in their business for years to come. Thank you Kevin & team!

Called SJ Plumbing for a leaking kitchen faucet. Kevin responded the same day and installed a new faucet quickly and efficiently at a very reasonable service charge. He is very knowledgeable and has great attention to detail.
This company is my new go to plumbing company.

Adam came 2h late to assess onsite job (sink replacement in kitchen + filtration water). Despite being late with no heads-up, he clearly explained what needed to be done. Said he will send a quote within a week. So far so good.
Then total ghosting: I called 3 times the office 2 weeks apart each time to follow up on the quote, sent him text messages. Even asked in my last call to let me know if Adam is not interested in pursuing this work. Well, still nothing.

Recently had some work done because of some leaking showers.  I called and was greeted by friendly staff who were able to get me an appointment relatively quickly.  Received a time window and plumber showed up within that time frame.  Very nice gentleman arrived and was able to tell me what needed to be done and what it would cost.  Price was pretty comparable to most in the area so really no surprise there.  Plumber went out to get the parts (you will be charged for that time) and returned fairly quickly and was able to complete the job.  Plumber cleaned up the work area and made sure that the problems were fixed.  I would of given 5 stars however when I was given the invoice I was told that if I pay with credit card there would be a 3% charge.  Basically the company passes on the charges they receive for processing credit cards.  I understand why they are doing as it can be pretty expensive however I think at the time of booking the appointment that should be explained to the customer but that's partially on me as well for not asking, lesson learned.  Besides the payment surprise, work was completed timely and staff were friendly.  I would recommend to family and friends.  Thank you.

I would like to thank Hammer for coming out to my house this past weekend and replacing my defective water heater. He was courteous, professional, and polite. I would also like to thank San Jose plumbing for their service as well. I highly recommend them!!!!

San Jose Plumbing continues to be the only reliable plumbing service around. We've used them for all kinds of service and i only refer this company. I wouldn't use any other service.

Of course if I could have put negative stars I would have.  It took 4 weeks to finishing installing a 2-way clean out in my front yard.  After 3 visits the clean out was installed, but I waited another weeks for permit approval and completion of the project.  This is a Diamond Certified company- what BS.  I could go on but why?  I will never use this company again.

Quality Affordable Service

Our kitchen sink line was clogged. Kevin snaked the line to unblock the clog which turned out to be a lot of sludge that built up in the pipes. He then replaced the old faulty tubing with a new tubular drain system.

It was obvious he was experienced, and - in fact - told me he has over 30 years plumbing experience. If you're looking for high-quality exceptional service, I highly recommend San Jose Plumbing (especially if you request Kevin).

They do all plumbing repairs and at an affordable fair price - and more importantly, they stand by their work. Don't take a chance elsewhere, recommend using San Jose Plumbing.

THE BEST! HONEST, REASONABLE PRICING & GREAT SERVICE. We have been using San Jose Plumbing for years and they are simply the best. Kevin (the founder/owner) was still working in the field and still is as far as I know. We called them to install a main line clean out a couple years back. Kevin came out and did some 'experienced investigating' and started digging a 12x12 area. Shazam! We already had a clean out that had been covered for decades. My family has lived in our home for 55 years and never knew it was there. Kevin's honesty and professionalism saved us over $1000! He did the work himself and was here until after 8pm. Who else would have done that much investigative work to save a customer money?! I wish the answer was 'everybody', but we know that simply isn't true. But San Jose Plumbing did!
They are the best! I cannot recommend them highly enough.

I had an appointment today from 1 pm to 3 pm.  After waiting pass 3 pm, still no show.  Called office about no show and all they could say is that they are running over an hour late.  My time is as valuable.  They need to show the customer more respect and let them know ahead time of their poor scheduling.

Very reliable and communicated well. Got the job done for a reasonable price (nothing too crazy, toilet seals needed to be replaced).

Kevin is great and efficient! Today was the second time I needed his services and he did a great job. I highly suggest him for your plumbing needs!

We have used this plumbing service for years, this company is affordable, trustworthy, punctual and very thorough. The owner goes above and beyond to fix any problem.

I highly recommend San Jose Plumbing!!

Another great experience with San Jose Plumbing!  I had an urgent need to address a sewer backup and they acted quickly to get me help. Kevin arrived quickly and handled the problem professionally. He was also thorough cleaning up and when I sought his advice on some additional work he was straight with me and did not try to sell me something I didn't need. Another example of why they are my first call for plumbing needs!

Sorry to say this. I made 3 appointments over 2 weeks, just for a quote on a big job.  No one showed up for any of them.  Never even bothered to call me.

This was over the holiday, so I guess they just have too much business.

I had a toilet leak and San Jose Plumbing Inc came out and tightened the bolt under the tank charged over $150.00 - 2 weeks later the same issue - they came out again and said it was fixed ???
Now 2 days later my toilet bowl does not fill up ?
I do NOT recommend this company at all - BEWARE

I have used San Jose Plumbing for years - they have always done a good job for me.  I have recommended them to many of my friends and neighbors - they've also been pleased with their work.
I had an issue with one of the toilets in my house.  Diana was able to schedule someone to come out right away - she always helps me!  All of the plumbers have been great.  This time Kevin came to my house.  He was outstanding!  He has years of experience and his expertise was evident as he showed me what needed to be done and immediately went to work. You can tell he cares about his customers - he takes pride in his work and makes sure the job is done right.  He even checked the other bathrooms in my house and made sure they were working properly!  
I didn't realize that Kevin is the owner of San Jose Plumbing until I read one of the other 5 star reviews.  He never mentioned it......so he's humble as well as having expert skills....a perfect combination!
I will continue to rely on and recommend San Jose Plumbing - and next time will request Kevin!

Our bathroom sink was stop up would not drain so I called San Jose plumbing they came out and the were able to snake the drain the plumber had to use two different size snakes to break up what was blocking the drain. The plumber the installed a new p-trap and pipe into the main line when he left the place was spotless, a quoit from the wife now that's saying something and they were able to do it at a very reasonable price.

We use SJP for all our plumbing needs at our firm.  Raul, Luis, Diana, (can't remember everyone's names ;) but they are all great and helpful!  They are honest and have never taken advantage, like I have been from another company...
Excellent Service!  Excellent Work!

Thanks SJP! :)

I have used San Jose Plumbing in the past and been very happy with their service.

But last week, they come to our regarding a slow draining kitchen sink. The technician snaked the pipes from the outside clean out twice, claiming he had put 75 feet of snake in (75 feet would have put his snake into our neighbor's house).

He went under the house and told me because of a bend in the pipe his snake was not able to clear the clog. I ran water in the kitchen sink and both bathroom sinks, and they drained with no problem.

He suggested using a Hydro Jet to clear the clog, stated that San Jose Plumbing does not have that equipment, and recommended another company. According to their website, San Jose Plumbing DOES offer Hydro Jet services.

When he gave me the invoice, he asked that I make the check out to him personally. I thought he was kidding and asked why. He said it was because he went under the house, and asked again that the check be made out to him. When I asked why not San Jose Plumbing, he said - Oh, yeah - San Jose Plumbing.

I contacted San Jose Plumbing the next day, but have not received a reply.

My faucets and PRV were squeaking since a month. I had called a plumber to take a look earlier and he recommended replacing the PRV. For $500!!

Then I remembered that San Jose Plumbing's Kevin had installed it about 6 years back. I gave them a call and explained the issue and asked them to quote me for changing the PRV. Kevin came to take a look. He said the PRV does not need to be changed.

Just a few turns of thread and the squeaking stopped. Just asked me for $20 for his effort to drive down and make a customer satisfied, which I gladly gave. These guys know their stuff and how!

I was impressed with them 6 years back and am extremely pleased with their professionalism and honesty.

6 stars and more for San Jose Plumbing and Kevin!!!

Update on the work they did four years ago to install French drains and two outdoor sump pumps...in the heavy rains this winter, one of the sump pumps failed.  They came back out and at a managerial level agreed to replace the pump with an even stronger one, at no cost.  The plumber Hammer worked very hard and labored through the rain. The new pump has valiantly operated through the waves of storms which have since been occurring, including ones dropping three inches of rain in a day.  And throughout the past few years, the French drains have operated magnificently.

One hopefully constructive suggestion (the only reason I am not providing another five star review): they showed up two hours later than their appointment window.  I can see from other reviewers that SJP has stood them up or been delayed.  It should be an easy, standard practice for their plumbers to simply phone in if they are likely to run late in a job and have a central dispatcher apprise the clients lined up for later in the day, so customers can adjust their plans and get errands or other things done rather than waste hours in a day waiting for a plumber who already knows he is running late.  This small investment of effort is not just courteous, but would also increase tips, business, and ensure more positive feedback for attracting other potential customers.

When it comes to water, gas, and sanitation related services, most of us deal with issues as they arise especially when immediate emergency type of work is required. Identifying a trustworthy plumbing service is therefore the first critical step in the process to restore essential services back to normalcy, and getting this step wrong can lead to insurmountable problems later on.

While experiencing a significant water leak during an overall inconvenient state in the first of half of 2020, we were nevertheless fortunate to rely on a referral of an experienced neighbor, who is known to perform thorough analysis before engaging in any kind of home improvement or remediation type of project. With that in mind, we contacted San Jose Plumbing Services and the owner, Adam Garza, specifically who dropped by the next day to provide a complimentary estimate.

Out of six total estimates received (and yes, we had the luxury to compare services by temporarily shutting off affected water pipes) only one other company came close to San Jose Plumbing's total cost estimate. Moreover, Adam Garza is the type of relationship manager with hands on knowledge to guide clients in the decision making process. Besides the competitive estimates, industry accreditation and required licenses, San Jose Plumbing stands out in the way it deals with its clients. In the estimation phase, Adam invested the most time out of all service providers to perform a thorough walk-through while demonstrating extreme patience with all the questions which came up. He comes across knowledgeable, authentic and trustworthy, and when the decision was finally made after thorough analysis, San Jose Plumbing assigned two well rounded professional plumbers on site to conduct the work. You can tell that Adam and his firm are very selective in the type of professionals they employ.

Adam managed the project from start to finish managing customer expectations. The original water re-pipe estimates and work performed resulted in no surprises in that area although we did identify heavily corroded gas lines in the process. With PG&E unable to provide emergency services during these challenging times, we again chose to resume work with San Jose Plumbing as to mitigate the risk and the potential of a catastrophic event (i.e., a neighbor across the street comes to mind where the house had to be rebuilt following a four alarm fire in the not too distant past). This review is not meant to instill fear but rather to add on to our neighbor's first hand experience working with San Jose Plumbing and the team. I could go on and on about my positive experience but you are welcome to contact me directly at [cyrus dot cti at gmail dot com] for more details. Better yet, contact San Jose Plumbing directly at 408-296-1820 to request an estimate and see first hand why this particular organization stands out from the pack. I can also report about other services which turned out not so great but will refrain from naming these organizations and remain positive.

[Company]San Jose Plumbing;
[Phone number] 408-296-1820

bit.ly/2VWrJ8Q

Although, at first, I was distraught because Adam could not make our appointment, he came the second time-did a superb job and would not take any payment.  How often do you see that nowadays?  Excellent work and will refer to all my friends.

Although, the scheduling/communication was not as I would have hoped, the end result was very good. The service person was truly interested in having a satisfied customer. The work done was done professionally without wasted time.

My water heater broke and called San Jose Plumbing for a quote for installing a new one I bought from Home Depot. Upon arrival of the installer, he charged a lot more than what was discussed on the phone prior to making the appointment. When I asked him why such a big difference, he got agitated and said the parts (just some copper tubing) would cost $200 addition. And then another $100 for hauling the old water heater away which was not brought up on the initial quote. If it was not under the cold weather which I needed the replacement water heater installed, I would have gone some place else. After the job was done, I asked other installation companies and they all quoted hundreds of dollars less.

I used to use San Jose Plumbing for the services but unfortunately after this unpleasant experience, I am looking elsewhere,

I called San Jose Plumbing a couple of days ago to replace my kitchen faucet and soap soap dispenser. Kevin did fantastic job and did some extra work as well! They are very professional and honest as well as reasonable.

I will call SJP for all my plumbing needs. Highly recommended!

I was referred to San Jose Plumbing from my electrician, and Adam promptly responded to my call for an estimate to replace my water heater. He and his team did an outstanding job, including breaking lose the seized drain valve on my old water heater. They professionally installed the new unit, and hauled away the old one. I couldn't have been happier!!

Great service. Fast and efficient. Booked the service within the 24 hours. Bernardo came on time, he had mask, gloves and shoes protection. He was very helpful and professional. The best service so far. Well done!

We are all busy and expect promptness and professionalism in today's world.  This is what I got with Adam at San Jose Plumbing.  From start to finish, Adam worked with me to create the best scope of action that is both efficient and cost effective.  Luis who performed the work was very kind and came back multiple times during the project to make sure things are going well.  When we ran into a problem, Adam was calm and again provided options to move forward.  Great job and would absolutely call them again.

San Jose plumbing installed a sewage clean-out and unblocked the sewage line for me. Adam and his team from San Jose plumbing is great. They are punctual, trustworthy, and did a great job for a fair price.  I would highly recommend them.

We have used San Jose Plumbing a couple of times over the past 10 years at two different houses. Both times Kevin came out. He was extremely professional and knowledgeable. We were very satisfied with the work he performed. In the most recent visit, we had a obstruction in the sewer line under the house. He spent 45 minutes trying to clean out the line but the mechanical snake he had was not long enough to reach the obstruction. He was unable to resolve the issue but did not charge us for the 45-60 minutes he was here. He explained the problem and recommended another company that was more suitable to clear the obstruction. I appreciate a company that really does follow their motto of satisfaction guaranteed.

Excellent service; on time budget friendly and very nice people!  We had a leaky toilet and within 24 hours the toilet was replaced (it was very old)!

We worked with San Jose Plumbing for our whole home re-pipe project this past summer and we couldn't be happier with the results.  From our initial contact with Adam to obtain a quote we knew he was the guy we wanted to work with.  SJP wasn't the cheapest quote, but our gut instinct told us to not skimp on this and we are so glad we listened.  Adam provided a detailed quote and scope of the project and made sure that our expectations were met.  Although the scope did change for us due to our desired upgrades and ability to find the fixtures we wanted, Adam remained open to our changes and worked with us to update the quote in a very fair manner.  

There isn't much to say about the crew he assigned to our project except, THEY WERE AWESOME!  Israel was our Project Manager and I am so grateful for his expertise and professionalism throughout the process.  He made sure that we were updated on the status throughout the day.  Two things that really stood out were:

1. We have cats and we had to lock them in a side room during the project, which wasn't an issue for us or the cats.  I mentioned that one of them was skittish and we needed to check in on him often to keep him calm with all the noise going on. This prompted his team to really focus the first day on cutting all of the pipes which was the loudest part of the project.  They did so and the rest of the week was relatively quiet.  I really appreciated the awareness and accommodations made for our poor furbabies.  
2. While they were inspecting the pipes, they encountered an issue.  We were told that our water would be hooked up at the end of each day so we could carry on with our lives each evening.  However, since our pipes were extremely old and damaged, this would not be possible for the first evening.  Upon discovery of this, Israel immediately reviewed this with me and involved me in the decision to proceed or not.  I appreciate the involvement, but more importantly valued their immediate honesty with us when they found out they would not be able to honor an agreement they've made.  What's even more impressive, we received a call from Adam that evening to apologize AND the next day they showed up with an extra team member to ensure that we would have at least one fully functional bathroom by the end of the day so we would not have to go another evening without water.  Turned out, they had our whole house up and running by the end of that day.  New tankless water heater and all.  The next couple days were finishing touches and inspection.

We can't thank Adam, Israel, Julio, and the rest of their team enough for giving us a whole new life with strong, clean water.

Kevin used to do good, if not pricey, work if you could tolerate his complaints about your choice of plumbing products. Lately though, he's taken to using customers to vent about the state and the governor. It is never a good idea to let political views spill over to what should be simply a job well done - especially when the customer is paying. His ranting about his politics is unprofessional and we won't use this company ever again.

Kevin has helped on multiple plumbing issues on two of my houses, he's always prompt, professional, knowledgeable, fixed all issues at reasonable prices.

We had an issue with cold water mixing into our hot water line.  Worked with San Jose Plumbing and Adam to figure out where the problem was.  He explained what was happening and thought that the mixer in one of the shower handles needed to be replaced.  We ended up replacing the mixer in one shower and the entire faucet system in the second shower (the faucet was so old that parts weren't available anymore).  That still didn't fix the problem.  We also have a recirculating pump.  One of their other plumbers even crawled under the house and checked all the lines and connections to make sure that was okay.  It was finally determined that a gate in the pipeline had malfunctioned and needed to be replaced.  Adam was very understanding of our situation (we could only take warm showers and only for a few minutes) and patiently explained all that they were looking for and what they were going to try.  Their method seemed logical and made sense.

Adam was great.  He said he wasn't going to give up until he found the problem - and he didn't.  I would definitely call them next time i have a plumbing issue or question.

Excellent company. Does excellent work.. always on time. Never leaves a mess. Kevin Garza is the owner

Very disappointed with Adam who happens to be an owner.He scheduled my work on a wed.and I was called Tuesday evening saying he could not come that day and rescheduled for Friday between 10 Am and noon..Friday at 9Am he called and said he could not make the appt.
And asked if Monday was ok.At. That point I lost all faith in him and the
Company and told him I would not be needing his services.I was referred to him by a close friend and never checked with yelp .If I had I
Would have recognized he has a history of not showing.IF you have lots of time and patience and you like to be frustrated he's your guy but for me never again!,

Woke up last Thursday to find our front street flooded, a valve had failed and we were unable to shut off the main valve into the house, so shut it off at the street.  They sent out Jose within hours who repaired the valve so we could have water in the house.  Jose came back the next day and did a lovely job replacing sections of old failing galvanized pipe with copper into a lovely configuration to allow us a substantial main valve.  He also replaced all of the old watering station valves that were failing with new ones and installed a new shut off valve to the stations up front.  I was told by a previous plumber some time ago that he wasn't interested in doing this work due to the age of the pipes, but Jose hung in there regardless of how frustrating it must have been and did a great job!

I can't speak to the quality of the work; they stood me up --- twice!

I had them come out to quote for a sink vent. Jose seemed knowledgeable, gave me a quote and we set a date/time for the next week. Half an hour into the designated date/time, no Jose. I called, the office said they had no record of the appointment. I made another appointment for two weeks out. So far so good, annoyed but, hey, we all make mistakes.

In the meantime, my main backed up. I called, they said the soonest they could come was the next day 3-5pm. I wasn't going to be home, so a neighbor came to the house during the time. At 5, she texted and said, no plumbers. I called them, no answer. I called the next morning. They didn't apologize, they just said, Oh, let me find out what happened and let you know when we can come. I said no thanks and to please cancel my appointment for the sink vent.

About a week later, the day before the sink vent appointment was to have been, they called and said they needed to reschedule the appointment. I said, Um, I already canceled it.

Their office staff is utterly unorganized or incompetent or both. I can't tell. Again, I have no idea if they do good work or not, but good luck getting them to come out.

Had them out to help me with a noisy plumbing problem. They diagnosed it as a faulty water pressure regulator, and gave me a verbal estimate of about $575.00. I also asked about changing the stopper in my guest bathtub. He said they would need to cut a hole in the wall (since I am on a slab) to replace it. This would be very expensive, and include drywall repair, texture and paint. I told them I was going to get another estimate, and he left.

I called another plumbing service, and they found the noise to be my toilet fill valve. They were also able to replace the bathtub stopper without cutting into the wall. All this done in about an hour and MUCH less $.

I used SJ Plumbing for several jobs in the past year. Had an OK experience so I called them when I woke up to a gas smell in the house four weeks ago.  PG&E came out immediately and identified a leak in the crawl space.  The technician shut down the meter because it was hazardous and said to call them back when the leak is fixed. He was clear no one is to touch the meter and the leak can be found without the gas being on.

I called SJ Plumbing and they sent a plumber later that morning.  He was useless. He turned on the meter even though I told him PG&E shut it and he should be able to test without trying to turn on the gas.  He still said that he turned it on, then crawled under the house and came out to tell me there is no leak (he was using soap and looking for bubbles as he searched along the pipe).  I insisted there was one, so he finally said that he couldn't find it and gave me the number of another plumber who 'specializes in gas lines.  He handed me an invoice for $175 and left.  

I called the plumber he suggested who said he doesn't work on gas. After trying multiple people, I ended up with a leak detection company that came out and identified the leak WITHOUT touching the meter.  They were specific about what I needed to do ahead of their visit (cap the lines to appliances.)

As I learned, first, the meter was shut in the inside. For the plumber from SJ plumbing to tell me that he turned it on means that he either lied or didn't know what he was doing.  Second, according to the leak detection guy and the PG&E Technician who restored my gas line after the repair, the leak would be detected using pressure testing.  That is how the plumber needed to have done it. That basic soap stuff is not enough to find a leak in a pipe in the crawl space!

I called SJ Plumbing to explain my dissatisfaction and that I don't feel I should pay.  They got back to me that the fee was a Crawl Fee.  They charged me for sending someone with no skills or knowledge of what they should be doing, but nevertheless claiming that they do, and then insisting to get money for it.  A total rip off. A real shame.

Mike was absolutely professional! Clearly explained what was going on with my pipes at each stage of the repair as well as a clear and accurate estimate of cost. He was also pretty quick, repairing my leaking pipes in way less time than I thought it was going to take!

Next time I need a plumber, I'm calling San Jose Plumbing again!

I had the pleasure of meeting the kindest, most competent and fair plumber today. His name is Kevin and of you have a plumbing issue go no further.  I had  a clogged toilet that also broke. He replaced the toilet and got rid of the clog in such a timely manner. He also gave me a more then fair price. He told me he works because he wants to  help people. He has a hard of gold. He came highly recommended and did not disappoint! Thank you Kevin! You are a real blessing and made a hectic day peaceful.

Wow! Service was exceptional, they sent a plumber out within a couple of hours and it's fixed within a couple of hours!

I'd recommend them and would use them again. They could have charged me more but they were honest in the repair and showed me what needed to be replaced.

Been using San Jose Plumbing for over 10 years.  The past week, Kevin Garza made two visits to each of two homes (1st was no charge) to investigate old toilets that were leaking around the base.  On his second visit, he brought everything required to replace with affordably priced,  American Standard Cadet 3.   He also professionally adjusts the flush flow rate.  Due to his tuning, the toilets flush better than higher priced models.   Great price and, again, excellent job.

We have used San Jose Plumbing for over 17 years.  We always requested that Kevin, the owner do our job. We have been extremely happy with Kevin's work.  I will give him 5 stars for all the work he has done for us.

Lately Kevin is reluctant to take up some tasks, especially if the work involves newer brand of products.  He then refers to others who is supposedly more familiar with those brands.  Once he asked me to get an appointment with his son for our work.  Well, after leaving a message with the receptionist for an appointment with Kevin's son, they  didn't bother to call and give me  the appointment or to tell ne they can't do the job. We had one  other person come twice  only to let us know that we need to buy other parts.  He charged us $350 for the two visits and never bothered to finish the job.  So my initial 5 stars are down to 1 now. I am sorry to see their service level degrade so much, but we can't afford to continue to put up with it any more.  So we have decided to go with other companies.

On March 20 2017 San Jose Plumbing, came to my house to bypass a pipe leak in the slab.  I showed him what I thought he should do and he suggested a slightly different method which I accepted.  This included cutting a notch in a wall to run a copper pipe and running the pipe across the ceiling and into another room.  I told him that the wall that needed to be notched was stucco, but he knocked on it and said it was sheet rock.  I asked him how much it would cost to do the job and he said $700 - $800.  

When he completed the work, he said the charge was $1234.  I questioned him about it reminding him he told me $700 - $800.  He said the $700 - $800 did not include materials and that the job was harder than he expected.  The job was harder than he expected partly due to having to cut stucco instead of sheet rock.

He should have told me that the $700 - $800 was just for labor initially and should not have charged more than he originally told me.  

We discussed this and he said he would agree to make the charge $800.  I thought he had changed the cost on the bill.  When he left, I noticed that he hadn't changed the price on the bill.  As he was getting into his truck I checked with him to make sure we were in agreement that I was to be charged $800.  He agreed!

Today, I received a bill for $1234.  I am disputing this amount and agree to pay only $800.  I RECOMMEND NEVER DOING BUSINESS WITH THIS COMPANY!!!!!

Would I use anyone else ...?
No!
Quite simply .. San Jose plumbing is my go to.
They are on my quick dial for emergencies.
The best staff- the best installers ( thank you for coming today Jose!)
Thank
You for making it possible Diane.
Thank you San Jose plumbing !
I will never throw  burnt meat down my kitchen drain again !

I had a water heater issue popped up unexpectedly.  Trying to get a plumber to show up on demand, as it turns out, is no easy task.

Called several plumbing companies and one one had any appointment available on that day; San Jose Plumbing was no exception.  However, Denise, their service rep, was very sympathetic and told me she would keep on checking and let me know if something would open up.

Sure enough, an hour later, Denise told me someone would come by in an hour or so.  I was so relieved that my water heater issue was going to be resolved!  However, due to some miscommunication and limitation, the technician was not able to fix my water heater issue.   He charged me one hour for the evaluation anyway.

I called Denise the following day and voiced my concern about the charge.  Denise listened patiently and promised me she would speak with the owner about a refund.

2 weeks later, a full refund was in my mailbox.  This is a company which stands by their code of conduct and ensures complete customer satisfaction.  I would definitely recommend it if you are looking for a reputable business for your plumbing needs!

Hot water faucet leak in the kitchen and broken faucet in the hall bathroom.  Kevin, the owner, came out and did an EXCELLENT job.  He was able to fix the kitchen faucet in about 20 mins (most people probably would have had us change out the entire faucet).  Unfortunately, the bathroom faucet and the water valves needed to be changed out but Kevin did it in record time.  Kevin was professional, knowledgeable, and also a very nice guy.  A true Master Plumber.   I highly recommend!!

Kevin and team are so kind and helpful. They have already come twice for two separate plumbing issues. Will definitely consider them for upcoming repairs and projects.

I was stood up today by San Jose Plumbing. It's a Saturday, and I really needed a plumber to come out for a couple of very leaky faucets. Thank you San Jose Plumbing for wasting 2 and a half hours of my time waiting for you! No call either saying they weren't coming out. Very unprofessional!!!!!

We had our plumbing changed in the main bath room and was charged $216 for little over one hour of work.  Since we haven't had plumbing work done for many years, I'm not sure whether this charge was fair or not, but I believe it was a fair price.

Words cannot Express how wonderful I think Kevin the president of this company is. He just came out on a service call for me and what I needed him to do only took minutes to get done he bills per hour so he looked at me and said keep me busy for the whole rest of the hour. We walked through my house he looked at all my toilets, my water heater all my sinks garbage disposal and he fixed anything that he thought needed to be fixed. Something that he noticed on my water heater that I wouldn't have he repaired and it saved me from having a burst pipe which would've cost a lot of money. This is an honest hard-working man who was a true professional and I cannot say enough about him!!!

In today's world it is very hard to find an honest plumber but with Kevin you get that and more.  I've kept his card and I will refer as much business to him as possible!!!!

I had the misfortune to use this company. The owner is arrogant and not a good plumber. I hired him to fix a leak in my bathroom. He came and worked for several hours, charging me several hundred dollars. A few days later it was leaking again, in the same place. I called him to come back to fix the leak that I had paid him to fix and he told me that what he fixed wasn't leaking and that I had to pay him again to fix it. When I told him that it was leaking in the same place as before he accused me of ripping him off and only wanting to get work for free.
I hired another plumber who did fix the leak and had to repair the work that San Jose plumbing had done.
I would never use this company again and caution any one else from using them

I will give a five for service and nice people, but........my issue is back after a short while. After waiting quite some time for the special part....I am not excited to have to wait again.

The thing is, I do not have any special fixtures, I live in very basic and cookie cutter townhome (lest you think I am a tech multimillion airing my gripes...nope....just like you).

So - 5 for the nice people
1 for the fix
Average = 3.

Terrible service and rude people
They stood me up twice and when they showed up for an estimate they were difficult 10 seconds into the discussion and made no attempt to make up for their failure to meet their commitment.
Don't waste your time with them

Awesome! Great customer service. Showed when they said!  Came to fix the 1 problem which was quick. He then offered to fix anything else because they charge for 1 hour minimum no matter what. He then fixed the leaking faucet that the previous guy said he fixed.
Good business,  good people!

Last year San Jose Plumbing installed a new water heater and we've just had its one-year servicing. While a fairly routine task, SJP was, as always, on time and thorough in the task provided by a knowledgeable and courteous technician.

We've been doing business with SJP for almost three years and look forward to a continuing and positive association.

Had a kitchen faucet go out on a Saturday.  The kind lady on the phone sent Don over within the hour.  Don is a polite, nice, and expert plumber who quickly diagnosed the problem and gave me good advice on where to buy a replacement.

Although I hope I have no more plumbing issues, I'll gladly do business with San Jose plumbing again.

The plumber that came out to do a very simple job charged almost 600. I think this company gouges people. The job shouldn't have taken more than an hour tops. The guy had to come back two days in a row.

Very bad. First they did not show up for the appointment I made (blaming that I never made the appointment in the first place). Then the next day someone came and told me: I do not speak English and we cant communicate just because I asked him to explain to me what he meant by his question:How often does the toilet plunge? because I did not understand what he meant by that and could not answer the question.
Outrages!  I wish there is a zero star option. Wow!

We asked SJ Plumbing to test and replace the water regulator valve  because we were seeing some issues with the water filter pressure gauge readings feeding our tankless water heater. Mike arrived early and was very professional, efficient and he thoroughly explained the work as he was testing the old unit. As it turned out, we did need to have the regulator replaced and the water supply pressure is now what it should be.   Very good work by MIke to quickly diagnose the problem and replace the defective valve.

I've stopped using San Jose Plumbing a number of years ago because their prices kept going up and up!  Now one of the most expensive plumbing outfits around.   Either that or the guy that came out to give me the last quote wanted to pocket some extra cash. Their base rate used to be reasonable, however the last time they were at my home to give me a quote, I was given a quote of $850 for installing a garbage disposal, faucet and pipes under the kitchen and they said it would take 3 hours at $90. hr at that time.  Where did they get $850!?!?!

I got the job done from DiJoseph Plumbing for $350 less!

Two years ago they installed a new water heater for me.  I was out of state traveling and we have a tenant so I had to get it done on the spot.  I paid these guys $1250.  The water heater came with a six year warranty.  Two days ago the thermocouple went out and we had no hot water.

The manufactures warranty card said I could call the installer and they would be able to take care of the warranty details.  So I called them, and told them I needed a warranty repair.  They lady on the phone looked up my info to confirm they installed it and that it was under warranty, then said she would squeeze us in the next day.

When Jason the technician arrived he had a poor attitude.  His first comment to me was they were not even supposed to be there doing this warranty repair.  I was a little stunned but figured I would leave him alone and let him do his thing.  

After the work was done he presented the bill for $145 and I noticed he had charged me for the part (which was supposed to be under warranty)!  When I asked Jason about this he dismissed me saying I had to call the manufacturer directly in order for the part to be covered under warranty.  I guess he's never read the warranty card on the water heaters he installs.  I complained but didn't fight him over it because the part was $25 and I just wanted hot water, but I felt bait and switched and taken advantage of.  

I would not recommend this place to a friend.  The only reason i am giving them two stars instead of one is he did find a small gas leak right by the water heater while he was fixing it.  That was appreciated.

$155 per hour
$90 for a valve replacement
$245 to fix a shower without hot water issue

On his way out, said he would email/call me back for a quote for my water boiler replacement, never heard back. MIke was his name

We have been using SJ Plumbing for over 10 years, and have been happy with their work.  So, we decided to get a quote from them for a property line clean out.  They were the middle bid, so we thought it was a no brainer to use them again.  

Once we committed to it, everything started going downhill.  The office told us it would be 3-4 days total. Day one was fine, both the plumber Jose, and Martin started digging away.  Every day we checked with them, their only comment to us was this is the hardest dig we have done in a long time They start late in the morning, take a lunch break, and rarely work past 5pm. At the end of the first week (5 days in) they were still digging.  I would have thought they would have brought in another laborer to help with the digging, but no, the two just kept digging.  

At the beginning of the second week, they finally called for a city inspection.  The soonest the city could come out was the following week.  We would never have known this unless WE CALLED THEM to find out what the heck was going on. They ended up having to pull another permit for work they did 10 years ago at our house, and this delayed the completion even longer. For three and a half weeks, we had an 8 foot deep exposed trench in our front yard.  They used extra lumber from around our yard to try and cover the trench (which wasn't very successful), we had to put up a barrier at our gate to keep our backyard closed off to keep our dog safe. Plus they killed 3 of my plants by covering them with dirt during that time. (How about asking me to move the plants temporarily)

We have done a fair amount of construction on our house and are well aware of the possibility of delays.  What really got me was the lack of communication from the plumber on the job, and the office to keep us informed. My husband works from home, so there is no excuse for not communicating with us. We had to call them while we were on vacation to see if the job had passed inspection.  The following week the office finally did call us looking for payment. No one from San Jose Plumbing ever contacted us to see how the job went and if we were satisfied.

They have lost a long time customer.  We are now looking for a new plumbing company.

I gave them two stars because the property line clean out passed inspection.

I needed re-piping at my place and I had found this place via yelp. Making an appointment was nice and easy. One guy came out here to assess the corroded pipes. He recommended I make an appointment with the re-piping specialist Dave. Dave came by and made an ESTIMATE and started the job the following week.

***  Important Note: Mind you, I found this place via yelp, and it notes on their page Mention Yelp to save 10% off our hourly rate. ***

With the note above I had forgotten to mention this at the time of ESTIMATE, and this is the main reason why I chose this place, along with the reviews. I called San Jose Plumbing about Mention Yelp to save 10% off our hourly rate. and the extremely nice lady said Dave should honor it. When it came time to pay for the job I had mentioned this, and he said my estimate was final. When did an ESTIMATE become the final invoice? and for him to disregard the Mention Yelp to save 10% off our hourly rate. was very DISAPPOINTING. --- minus two stars........ Could of easily been a 5 star rating.

The re-piping job:
Dave and his son did a good job re-piping the place. They definitely are experts. They were able to open up the walls and replace the old pipes. Seems they had cut corners in some areas. For one, they had cut through the rear of kitchen cabinets, instead of opening up the wall. So if I had to replace kitchen cabinets tomorrow, I have to cut through new cabinets to accommodate piping. Second, faucet in backyard is now running down the wall, instead of being in between the drywall and stucco. It is an eye sore. In addition, the texture job didn't match my existing walls. I am having to redo it.

These guys are the ONLY guys I'm ever going to use for plumbing in the South Bay.
They know their stuff, are professional, their prices are great.
Two other folks in our family have used them to re-pipe their homes and they also say they were great.
We used them for the plugged drains and they have been life savers.

HIGHLY RECOMMENDED!!

I have used this company for a minor sink faucet repair.  The scheduler ensured she assigned the job to a technician who was knowledgable with my particular brand of faucet as they are different to install... first thumbs up.  I was given an arrival window of 3-5pm.  I received a call around 4:15 stating he was finishing up his current job and would arrive closer to 5pm... second thumbs up.  Not many companies give you an updated ETA when using the appointment window system.

I have also used this company for a MAJOR repair of replacing my main water and sewer lines.  The team always showed up on time.  The city inspection went flawlessly.

I couldn't be happier.  I have used other plumbers in the past and ALWAYS had issues with the repairs.  My money is well spent using San Jose Plumbing.  I have an ease of mind knowing my plumbing issues will be resolved the first time, and they stand behind there work.  Added bonus, all the employees I have dealt with have been friendly and helpful.  

I can honestly say this is the only plumbing contractor I feel confident to recommend to family and friends.

Let's just say a leak above the kitchen ceiling on Christmas Eve is not exactly what I had in mind when thinking of Christmas miracles... Fortunately when I called San Jose Plumbing, they were there an hour later and figured out the problem as well as a temporary solution. Then we scheduled an appointment to get it fixed and the work was done early and under budget.

This is another great Yelp win. Just terrific service for a very fair price.

Off and on, we have been using this company for all of our plumbing issues in the last 10 years. As always, they exceed our expectation in the professionalism and work ethics. No matter who they sent out to fix our plumbing needs, we never had to complain.  Kevin, owner, is super efficient!  I had to call them on an emergency basis today, and within 20 minutes, their worker Angelo was at my doorstep, ready to tackle my big problem with the kitchen faucet. Thank God for these guys!  

I highly recommend them. Please use them for your next plumbing projects/issues.

I had a great experience with the San Jose Plumbing Company. We accidentally plugged our kitchen sink/garbage disposal with butternut squash peels and potato peels (I later learned that these 2 types of peels are one of the worst things you can put down your garbage disposal).

The receptionist was very friendly and knowledgeable when I spoke to her on the phone. The day of the scheduled appointment ran very smoothly. The serviceman called before he headed over to our place within the time frame we were given. When he arrived, he first assessed our problem and layout of our kitchen and then went to his truck to gather his needed supplies. He worked diligently making sure he thoroughly snaked our kitchen lines which was a messy process. He did a great job cleaning up so we were glad we called a professional to have this problem taken care of for us.

We received 10% off of the service because of the Yelp coupon for first time customers. After the first hour, the serviceman tracked his time in 15 minute increments which we thought was very fair.

I would highly recommend the San Jose Plumbing Company.

We had a leak in the a pipe by the water heater, the water was spraying out and of course this happened on a Saturday. I was worried that this would not be possible to fix until Monday and would be expensive.

I called San Jose Plumbing after seeing the rating on Yelp. They said they may be able to come earlier but couldn't promise anything before 3-5 in the afternoon. Fortunately James came by at 11.30am, only a short while after the call. He fixed the problem quickly, the price for a Saturday was the same as for a weekday, so the whole thing was very inexpensive.

Overall a great experience. If I ever have any more problems, I'll call San Jose Plumbing first.

I called with an emergency (stopped sinks) problem on a Saturday. They gave me a 2 hour window Noon -2pm. Ceasar Chavez arrived at 12:40. He evaluated the problem, opened the cleanout, snaked well past the blockage which fixed the problem. He charged me the 1 hour minimum and gave me a 30 day guarantee.

In short, on-time, professional, reasonable price, fixed the problem, guaranteed the work. It doesn't get much better.

Our heater got old and started leaking, after reading all the good reviews we decided to contact San Jose Plumbing. They sent us Angelo, who quickly assessed the problem and removed the old heater for us to clean up the water damage.
In the between we actually called Home Depot just to check if they can offer better price, a Home Depot technician came and gave us an estimate that is not only more expensive than the quote from San Jose Plumbing but also very confusing since they itemized everything.
San Jose Plumbing wasn't upset by this Home Depot  interruption, Angelo rearranged his schedule and installed the new heater in timely fashion.

Good job!

Our wash room flooded a couple times today on -- of all days -- New Year's Day. What a way to start the new year, I thought.

I was leery of whom to pick, so I went to Yelp and found San Jose Plumbing, noticed from their website that they were Diamond Certified, and gave 'em a call. The company dispatched Darryl, who was nothing but customer-friendly and clearly knowledgeable -- two big parts to trust in any business.

Darryl intently listened to all the info I had on my problem, and he was very respectful of my need to keep my carpet clean by wearing booties while inside. Expertise-wise, Darryl clearly had a command of his plumbing expertise, as he expeditiously narrowed the problem down to a clogged p-trapp' (which was between the pipes coming fro our washer, kitchen and shower and the storm drain). He tirelessly snaked a pipe through my house's plumbing system from the kitchen to get to the p-trapp 80 feet away downstairs that had caused my backup (it was our last resort). And he did it tirelessly, even though it was a really tough job and the snake got temporarily stuck in the pipes! After Darryl solved my problem, he also gave me tips on how to keep the pipes upstairs and downstairs 'piping clean'.

Choosing San Jose plumbing for my emergency needs on a holiday was thankfully the best choice to start off the New Year, and the price it cost for an emergency visit on a holiday to have running water was reasonable.

Give them a call for your plumbing needs. They'll help you when your plumbing mess leaves you high and dry. (or wet!)

I called  San Jose Plumbing at 10am this morning and reported the problem (a likely clog somewhere that had the 2nd fl master bath sinks backed up) and requested somebody as soon as possible. The woman was very courteous on the phone and she Kevin would be dispatched and should be there soon. Kevin called about 10 minutes later and said he would arrive at 11am.  He arrived at 10:55.  After listening to the description of the problem, he said That's easy. He gave an estimate and got right to work.  He was very pleasant to deal with, answered our questions, resolved the problem and cleaned up well.

We highly recommend them!

We had a great experience with Darryl from San Jose Plumbing.

Well, the overall experience was a nightmare of course, but, Darryl did all he could to help us through it.  The story...  Our 3-year-old water heater burst early on a Thursday morning, with water flooding the garage.  I called San Jose Plumbing, possibly waking up whoever answered.  An hour later Darryl showed up, determined the heater was under warranty, helped dry out the garage, and replaced the heater.  Next morning -- hot water, whew!  But Saturday morning -- no hot water!  Can you believe the brand new, replacement heater died due to a defective digital gas valve?  Darryl came back, called the manufacturer and arranged for them to send a replacement valve.

Unfortunately the valve would be sent out by FedEx on Monday, not arriving until Tuesday.  So four mornings without hot water!  Darryl tried everything he could to get us a temporary unit -- it didn't happen, but at least he tried.  Tuesday the part arrived, he came back, installed it and we're up and running fine now.  Throughout the process he was just great to deal with and was very apologetic about all the problems (none of which were his fault).

I'd definitely call San Jose Plumbing again.

5PM on a Sunday no Water in the House and the Kids had Picture Day on Monday.

So I am one of those guys that's knows enough to handle little repairs but is also smart enough to throw in the towel when I know the fix is over my head.  After 4 hours of trying to repair a leak I needed help and looked to Yelp to find a Plumbing Company with good reviews.  

San Jose Plumbing was the first company on the list and they had many great reviews.  After my initial call San Jose Plumbing called me back and said they had someone free and they could be at my house in an hour.  

Daryl from San Jose Plumbing called before he arrived at my house and greeted me with a smile and firm handshake.  He got to work right away and took care of my leak quickly. Daryl cleaned up after the repair even handing me some of the tools I left in the attic after my failed attempt.  
San Jose Plumbing had great customer service from the initial call to the completion of the work.

The best compliment I can offer is that they have earned a new customer for all of my future plumbing needs.

We had a very serious drain blockage and called San Jose Plumbing for assistance.  The dispatch was very pleasant and set up a 2-hour window between 11 and 1 on a Saturday.

The technician was actually able to arrive earlier than expected, and our problem was diagnosed and rectified in about 45 minutes.  Our technician was Caesar; he was extremely neat and careful with our home.  He clearly explained the cause of the problem and how to prevent it in the future.

Costs were $120 / hour, less a 10% Yelp discount, plus a $25 equipment charge, $133 in total, with a 30-day guarantee.  I consider this to be very reasonable for a Saturday emergency call, and would certainly do business with this company again.

My name is Bernadette. I was searching for a Plumbing service and have come across San Jose Plumbing. It had very good reviews especially services done by owner, Kevin Garza.
After 15 years in this home my husband and I bought I have always had problem ocassionally
With the plumbing.  My husband tells me I use too much paper- not true.  We have always argued. Now after 15 years later it got worse.  I had to call a plumber to fix the problem.  I, fortunately found Kevin Garza of SJ plumbing.  He not only fixed the problem but the services rendered was sooooo professional I was awed.  I never in my dreams thought I would get excited with a toilet - never.  Now, I am ABSOLUTELY so happy he changed my toilet for me.  
I would highly recommend Kevin Garza of SJ Plumbing.

San Jose Plumbing replaced our old pipes with new copper ones.  They came on time every day, finished when they said they would, and left everything nice and clean.  The price was very reasonable.  David even fixed the door into our garage while he was waiting for the inspector.  Talk about great service!

We couldn't be happier.  

They're great for regular plumbing jobs as well.

I had a terrible time with San Jose plumbing. I called them to have 2 water valves installed. The plumber arrives without valves. He goes to the store which took him 20 minutes at $175 per hour. Lucky for me it didn't take an hour. It took 4 calls to them before someone denied me any refund. Terrible customer service. Beware!

Based on Yelp reviews, I called San Jose Plumbing to have my kitchen sink replaced and a water filter installed.  The person I spoke with on the telephone was friendly and helpful.  We set up an appointment for an estimate.  

Angelo called about half an hour before the scheduled appointment to tell me that he would be at my home in about fifteen minutes.  He arrived promptly, looked over the job and gave me a quote and his card.  

I scheduled the work a few weeks later.  Again, Angelo called ahead of arrival and showed up on time.  He got right to business, removing the old sink and preparing for the installation of the new one.  He checked with me to make sure that, where I had options to do so, that the fixtures would be set up to my preference.  

The only hitch was that some additional parts were required because the water filter kit I had purchased had fittings that were incompatible with my faucet.  Angelo had to make a trip to the store to purchase the needed parts.  Once he returned all went smoothly.  

Based on my experience, I would recommend San Jose Plumbing to friends who need plumbing service.  Major pluses, are good communications when calling the office, showing up on time and doing the job right the first time.

Set up an appointment on Monday for Wed. Tuesday get a call back from their office saying they lost all my info and were not sure when the appointment was set for. They also needed my info again(address, problem discription etc.) Got the slot 11-1pm for Wed again. On the day of the appointment around 12:30-45pm got a call that someone will contact me soon about coming to my home. 1:35pm get a call from Angelo that he will be at my house in about 30-40 minutes till 2:30pm, all this  with an appointment time of 11am-1pm!!!

If this is the type of service you get by booking 3 days in advance, dont really know what type of people I am dealing with. Just my experience after all I do have not have a common name...

Lets see what they will do about this....

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

OK here is what happened. Called them after 2pm to reschedule. I explained to the lady on the phone who said she will have to talk to the owner as after 6pm its another rate for the plumber. After about an hour I got a call and she told me that we could be accomodated after 5pm and the owner himself Kevin would be there. I would have still been at work but assured her someone will be at home to let Kevin in. Sure enough Kevin appeared and was a true gentleman and professional. Not only did he work for almost 2 hours he charged us for an hour knowing what happned earlier. All I can say is that I am a fan and will recommend him to all my friends!!! Extrememly happy with the quality of work and professionalism.

Our water heater broke and I called SJ Plumbing.  Luis came out to take a look at it and gave us an estimate. He is very knowledgeable was able to clearly explain everything. He came off as a very honest man. He gave us 2 options: fix water heater which would be less costly or replace water heater. He did not pressure us into replacing and he did not try to upsell us, which we appreciated.  

We decided to replace the heater. Luis went out to get a brand new one--Bradford White, the highest quality brand.  The water heater is in the basement, so Luis and his partner laid out plastic and pads on our beige carpet and cleaned everything up afterwards.  He also was very willing to take a look at other small plumbing issues without charging us.  Though nothing had to be fixed because it was all functioning, he gave us advice and tips on taking care of it.  He took his time with us and was patient.

Great customer service. Honest man. He will become our household go-to plumber. Thanks Luis!

Mike just left my house after fixing one of those jobs you thought you should have been able to do yourself but just didn't have the confidence to yank & pull on a fixture.
Turned out that the shower faucet (spigot) leak was in fact a worn washer but the trick was knowing to use a hex wrench to loosen the fixture & remove it to get to the core. DOH!

Anyway, enough about my dented ego . . . the job was done in less than 40 mins and no more dripping.  It's what can go on behind the wall that made me nervous so I'm a happy camper.

Mike was about 90 mins late but I did make the dispatcher aware that mine was not an urgent call and, since they'd had a rash of emergencies, I chalked it up to business as usual in the plumbing field.  However, I did feel the need to knock off a star for it as it didn't qualify as as good as it gets (5 star rating)  Tough call as Mike was very professional & put the booties on, etc.

I've programmed their phone number for future problems so I definitely would recommend them!

Two years ago, we called San Jose Plumbing to have a new kitchen faucet installed. Kevin came out and was very friendly, professional, and knowledgeable. Soon after fixing the kitchen sink, we called to have a hand shower installed in our roman tub, where there was not one before. Kevin came out again and did the job for us. It was a pretty involved job that took most of the day Saturday and we were very thankful he gave us a good discount on all his labor.

Having had great experiences in the past, I knew exactly who to call for my leaky faucet! Kevin came out today and fixed it lickity split. In fact, the faucet now turns smoother and better than ever. I feel like Kevin takes the extra step to do the job the RIGHT way (which is hard to find). He also gave us a really fair price. Nice to finally stop that drip (we're in a drought you know!)!

After the technician didn't show up during his appointment window was past, I called the office. After they hung up on me, I called them back to learn that they forgot to call me an hour earlier to tell me he was running late. They assured me someone would be there that afternoon, and 10 minutes before the second appointment window was closed, someone (not the guy they said) arrived. At one point, he left to get parts, but after his return, I went to check on him and he was missing. He did a crap job at the installation of new shower stems. 1) he installed the stems on the opposite valves 2) he did not cut the hot stem to length 3) he cut the right stem too short so the thumb screw could not be tightened 4) he damaged my toilet seat cover when he used it to cut the stems 5) he did not pick up his mess 6) he tried to convince us that the hardware was specialty and he would return with more parts the next day, but what he really did was screw up the job so badly that he was trying to cover his tracks.7) tried to pass a used stem for a new one. 8) cross threaded the stem and bent it beyond repair. I wish I could attach photos. For a Diamond Certified company, they are a complete sham.

I have used San Jose Plumbing now 4 times and each time has been a pleasant experience.  They are very responsive, punctual, and professional and what I appreciate the most on top of those qualities is their honesty.  

If they cannot repair something they don't charge you.  In the situation where you may need to replace equipment, they provide you with as much information as possible to make an informed decision, whether or not you decide to use them.
 
This type of integrity is practically unheard of and something I truly appreciate.

Me and my brother have been working with Kevin of San Jose plumbing for many years. He is very experienced and does the job right. He is also a very nice person to have in your home. He fixed my shower faucet handle today. I highly recommend San Jose plumbing.

My garbage disposal had an inglorious death this weekend. Looked on Yelp to find some good reviews of plumbers and saw San Jose Plumbing and Done Right Rooter. Called Done Right Rooter and left a VM. Then I called San Jose Plumbing on a Sunday and left them a VM. Got a call back from San Jose Plumbing within an hour with a super helpful lady. She urged that if it was not an emergency, to wait until Monday to get a technician out since weekends are time and a half. Not many companies give you that information as they would rather get someone out and charge you the time. She also gave me tips on how to minimize cost, i.e. if I went and got a new unit, it would save time and $$ as well.

Got a call Monday morning as planned to schedule the appointment. The technician, Luis, called an hour before the scheduled appointment to see if he could come early since he was finished with his prior job. After arriving, Luis looked to see if he could fix the old unit but to no avail. He then promptly installed the new unit as well as tightened some loose pipe joints under the sink.

Overall, an excellent experience. Luis was professional, kept the work area clean, and hauled away all the debris afterwards. They even gave me a 10% discount for mentioning that I found them on Yelp!

San Jose Plumbing also warranties their work for 30 days. This is a great company and would call them again for any plumbing issues.

P.S. It's Wednesday and have not heard back from Done Right Rooter. I guess my job was too small for them. What a shame.

I have used other plumbers in the past.  SJ Plumbing will be the only company I call from this day on!

My initial call was greeted with prompt and courteous staff.  They scheduled my appointment for the next afternoon.  Their office called to inform me they had some scheduling conflicts & asked if a different technician could come by later in the afternoon.  (it was only 1 hour off the original time frame)  I said that would be fine.

Adam arrived as scheduled.  He was professional & trustworthy.  He gave me a quote for the work to be done while explaining each step and why it may be necessary.  Adam called the next morning, as promised, to schedule the work to be done.  

Once again, Adam phoned 20 minutes before to notify me he was on his way.  He completed the job as quoted, in addition to a couple of other small items.  

I would absolutely recommend San Jose Plumbing to anyone in need of an honest and reliable plumbing company.

I want to give them a FIVE rating!!

My kitchen sink is clogged and it's my first time since I move in my house. I spend a day tried to unclogged it by myself, tried to use baking soda, drano max gel, also bought a 25' snake from lowes, but no luck!

Then I called SJ plumbing in the morning about 830am and Angelo arrived at about 10AM on time. He spent less than half an hour and my sink is running like a freeway! He climb up on the roof and do the work from above so everything is clean and neat. They're really expert and professional and I would call them again if I have any plumbing problems in the future

The price is also reasonable. If you mention yelp you will get 10% discount on labor (reg.$120) and plus the equipment charge $25.

Had a clogged drain and nothing we could do ourselves was clearing it.  We used San Jose Plumbing before and with good results so thought we'd call again.  Called at 9 am and they said they'd be there between 1 and 3.  Arrived at 1:20 and had the problem fixed in less than half an hour.  Quick, easy and affordable!

We've been having problems with our plumbing for months.  We've come home at night with brown or sometimes blue water in our bathtub and toilets not flushing.  Our landlord likes to put blame on his tenants and always think that it's their fault and make us pay.  He's had several plumbers come out  and was able to clear the line but unable to figure out the main issue.  Plus one of them dump sewage water in the front yard!  So unprofessional!!

Chris R.  came over like he promised.  He was professional, prompt and very knowledgeable but most of all reasonably priced.  I'm a full-time student and a mother with a part-time income.   It turned out that the main line was busted or some off-set.  He was able to talk to the landlord and explain to him that it's not us -  it's structural.  The landlord hired him to fix the problem for good.  

Thank you Chris!  You are the best and thank you for helping us out so quickly.  I will recommend him to all of friends and family.