Gregg H.

3/31/2023

Luis and his team are amazing, thorough and easy to work with. They rerouted our main water line in less than a week and he also installed a whole house water filter for us.

Could not say enough good things about Luis and his team and we highly recommend this company. Luis also took the time to thoroughly and clearly explain the job in great detail when comparing to the other quotes we received.

Alana O.

02/11/2023 12:00:00 SA

I cannot say enough great things about Edwin and his team. I had a main line back up and needed it cleared out. I called this morning (Saturday) and Edwin said he could come between 12-2pm. He was arrived at 12:15. He snaked my drain, cleared the line and fixed the problem in less than 15 minutes.

The issue was tree roots because I have big beautiful, annoying trees in my front and back yard. He informed me that this could be a bigger issue and said he would put the camera down into the pipe to find out if I needed additional work. Living in a older home with this amazing trees, I knew he very well could find a mess. And he had the opportunity to tack on additional work and fees. He did the opposite. He found that his fix worked and did not suggest any additional work be done. I love the honesty, it is extremely hard to find these days.

While I don't want additional problems to arise, it is comforting to know that I have someone to call when I do.

If you're searching for plumbing help, look no further!

Tenesha B.

5/24/2023

I highly recommend this company. They responded quickly and delivered. Jose and Eliel did a wonderful job. I appreciate their work and recommendations.

Christine P.

5/22/2023

Loved their response time and then was only expecting an estimate. Was pleasantly surprised when they had everything needed to do the job now. Eliel and Jose are the best. Neat efficient and service with a smile. Would highly recommend this pair!

Stephanie S.

04/11/2023 12:00:00 SA

Contacted on Yelp; set an estimate time for the same day. Luis came by ten minutes before my two hour window started and immediately offered to come back if he was too early. I appreciated both the punctuality and the consideration. He took off his shoes and left them on my front mat-- again, very considerate-- then looked at the issue in my bathtub. It turned out to be a simple fix for which they already had the part on the truck, so with my approval for scope of work and cost, he got right to work. The fix took about 20 minutes, and the bathroom was left exactly as it was when he came in-- no mess. I was left a written description of work performed, including the name of the part. 10/10 for work performed as agreed and wonderful costumer service. I'm wary of letting people into my home, and it's nice to be reminded that there are still trustworthy tradespeople out there.

Lai W.

4/18/2023

Edwin was the technician who gave us the job estimate. His estimate was more than fair so we were happy to have Edwin complete the job. Edwin has a kind and helpful attitude. He exudes knowledge and a friendly manner. He and his team arrived on time ready to get started. It didn't take him long to complete the job.

We admire his tenacity and well organized attributes. His many years of experience and professionalism are apparent in his work. Edwin is a hard worker and certainly an asset to Warranted Plumbing Services. Please convey our gratitude to Edwin for a job well done. We will certainly be contacting Warranted Plumbing Services for future jobs.

Kim and Lai Wong

David C.

06/09/2022 12:00:00 SA

I wanted to give great props for Warranted Plumbing! Edwin was awesome! They did come out with a very competitive bid and came out the next day for a weekend hot water heater replacement. They found out a circulation pump was not working, ordered the part and came back to do that one. Great service! Friendly guys. Great work. We now have hot water.

I would definitely recommend Edwin for future use.

Tara D.

03/09/2023 12:00:00 SA

Edwin is super friendly and had quick response time - diagnosed and got our issue taken care of right away. Highly recommend!

Paul H.

03/09/2023 12:00:00 SA

Giving these guys our highest rating since they quickly came out on a holiday weekend, diagnosed and fixed a slab leak (using a jack hammer, then repairing pipe and the concrete), and they replaced our old hot water heater. We were back to normal in less than a day, and they didn't charge us extra for the new tank, or for working on a holiday. Edwin Rivera and his team are the best.

Maria R.

4/24/2023

Quick and responsive, they advised us against the fix that we thought was necessary, without charging us anything. Honest business that we will for sure use if we have any issues in the future!

Leslie d.

4/18/2023

I filled out an online form and within minutes got a phone call to schedule an appointment for the following day. The next morning I got a call that they were available earlier than expected. Bonus! Shortly thereafter, José and Eliel arrived. What we had anticipated would be a major, messy repair stemming from a leak in an upstairs shower that was showing itself in the wall of the floor below was found and repaired quickly by these two professionals, and for a VERY reasonable cost. Warranted Plumbing Services will be our go-to plumber here on out!

Flora K.

01/03/2023 12:00:00 SA

They helped us out on a leaking pipe coming into the house from the main line. We had to shut off water so we needed someone asap and it was 2pm. They were the only available plumbers that could come out the same day, others were the next day. They came within an hour and immediately repaired the line in less than an hour. Reasonable prices for two plumbers in less than an hour!

Jessica L.

03/10/2023 12:00:00 SA

Highly recommend! I had a clogged main sewer line emergency, and Edwin was very helpful and responsive. He quickly came to my home to give me an honest free estimate that was $500 less than another plumber I had called. He got the job done fast and left my home and yard clean of debris. He explained my situation and options well leaving me very confident in my choice to use his services. I would use him again, although I hope to not need to! :)

Jesus E.

06/08/2022 12:00:00 SA

These guys are great. We had a big leak in the drain pipe under the house and these guys came to replace it. They were on time, professional and did the job well
Everything was well communicated and I feel that the pricing was fair
These are the kinds of companies that we need to support

Dale L.

03/11/2023 12:00:00 SA

This one where I wish I could give 10 stars. I think we were really lucky to get Luis and his partner on this one, not sure another plumber coulda/woulda pulled this off. It's hard to put into a review how much Luis and his partner saved our butts, on Saturday of a 3 day holiday. I'm like the 4th string property mgr backup for a rental my ex-wife owns, (very long story). On Friday the renter calls my son, who is out of state on vacation and says that water is leaking out of the ceiling. After a ton of unanswered call on a Fridy night, we get Warranteed Plumbing to come out next morning. I can't believe Luis was even able to find the leak in the attic under the insulation back behind some framing, just with an out stretched arm he made a video of the pinhole leak in the copper pipe (that I had installed 35 yrs ago, remember ex-wife LOL) There was absolutely no way to get to it. I said what now?, Luis said give me some time to look further. They were able to get to the pipe in 2 very cramped spots in the attic each spot was about 4 ft from the leak and the pipe wasn't straight. Their plan was to cut out 8 ft of pipe with 2, 45 degree angles in it, make up an identical pipe and patch it in. I was envisioning tearing half the house apart to get to the leak, but their job came out perfect with no other issues. After breathing a sigh of relief he also stayed around long enough to fix a leaking shower valve and install a washer drain standpipe for the new washer that just happened to get delivered that day. AND the bill was way less than I expected, way less.

Maria R.

7/26/2022

Wow! so impressed with this company first of all with the quickest response on a Sunday call answered by Edwin R and having him to look at the job was needed in my house next morning and have to job completed on Tuesday around noon came with a great group of technicians replace two shower valves with new handles and fixed two rocking toilets in two of my bathrooms not only that but also fixed water line in one of the lavatory sink. Great personality and explain everything very clear and also spoke Spanish! Very happy with their services! I would highly recommend this company

Amy S.

6/13/2022

I spoke to someone via Yelp messages and they showed up on time and were highly responsive. The price was good but my family friend was able to head over and I was able to spend a little less money otherwise I would have used this team. Thanks for your time, your professionalism and reliability.

T B.

1/25/2023

Our main sewage line was backed up. Edwin Rivera..... This man is a genius. He gave us the full diagnostic after running the camera down the pipe. ROOTS!!!! Yes, we had to replace the line. Less than 24 hours after agreeing to terms Edwin got the City Permit approved. Everything was PROFESSIONAL from Edwin's Crew, their Quality of work and reliable Communication. They completed the project within a day and a half. Thank you Edwin

Kevin J.

1/24/2023

Called regarding a few gas pipe leaks found after I had been smelling gas and bought a leak detector on Amazon. The woman who picked up was extremely nice and helpful and said they could be there in 2 hours. Eliel arrived early wearing a mask, was very nice, professional and knowledgeable, and talked me through my options. He completed the work very quickly and for a very reasonable price. They ended up capping off a gas line that had a leak and installed a new valve behind the dryer that had also been leaking. He then tested the new connections for leaks and made sure I was 100% satisfied before he left. It's been about two weeks since and still no leaks. Would definitely use Eliel again.

George B.

4/19/2022

I rarely see complete 5 stars on Yelp but these guys truly live up to it. I had a leak in my condo and I called Warranted Plumbing Services. Eliel and Jose showed up on the same day and took care of business. They were very polite, knowledgeable and professional. It was a very smooth and pleasant experience. Although I am not looking forward to my future plumbing issues, I am looking forward to working with these guys again.

Richard W.

08/04/2022 12:00:00 SA

Needed help with laundry room shut offs and a leak with a our mainline coming into the house. I scheduled an appointment for the next morning(first available). They fixed the problems in no time at all. They had all the parts in their van. Thanks to Luis Chavez and crew for doing a great job. I called another company for service and still have not heard back from them. Thanks Warranted!

Renee P.

12/24/2022

We are extremely happy with Warranted Plumbing. Edwin was on time, polite, pleasant and he did an excellent repair on our shower control knob. We will definitely call this business again for help in the future.

Henry H.

5/25/2022

I needed to get an opinion about my ABS drain pipes under my house. After I called Warranted Plumbing and asked for their services, Edwin came by promptly. He quickly and (in my opinion) very professionally identified leak problems under my house.
I really appreciate that Warranted Plumbing provided me with an inspection report, including photos of the leaking joints, along with a written estimate of repairs. I have not proceeded yet, but at this point I want to commend Edwin and Warranted Plumbing for prompt and professional courtesy.

Rebecca L.

11/10/2021 12:00:00 SA

They were curious and came the same day. Cleaned out the roots .Really grateful they came.
Reasonable price.

Dustin W.

03/05/2022 12:00:00 SA

Had some old water pipes and some undersized drainage lines. Got several estimates to replace a large portion of these. Warranted gave me the most reasonable price and was one of the few that didn't feel like they were trying to upsell everything. They were also the only company that found a fractured drain pipe after going through my crawl space for the estimate.
Once they provided a quote, I was nervous the end bill would be higher because a company could easily say more work was required, but that wasn't the case. Final bill was exactly same as the estimate.
The crew knocked out the work very quickly given the scope and were very meticulous about minimizing dirt throughout the house and cleaning up at the end of the project.
From the initial estimate to the completion of work I was thoroughly impressed with this company.

Sarah E.

7/14/2022

I'm so impressed with this company! I messaged them for a quote to repair a valve in my toilet. They were very prompt to respond and schedule an appointment. When the tech arrived, he simply adjusted the valve which had been bumped out of place and it was working fine. No service fee, no unnecessary replacement of parts! I will definitely reach out to them in the future...honest and prompt!

Serena Y.

8/19/2021

I reached out to Warranted Plumbing for an initial assessment through Yelp. Both online messaging and phone call with the receptionist were seamless experiences. Edwin came to our house the following day (would've been same day if we didn't have a conflict). Found him to be courteous and honest about what may be going on. He gave us recommendations on what to do before doing more invasive steps for our guest bathroom.

Can't speak for execution of work yet, but am keeping Warranted Plumbing in our emergency contact list!

Mrs W.

09/07/2021 12:00:00 SA

Eliel and Jose came out quickly and gave me a free quote to repair our main pressure regulator to our house. They were the cheapest quote because they did not try to upsell me and just told me the price for what i needed (i had another company quote double the price because they wanted to replace the whole regulator which is only a year old instead of the repairing the leak). They got the job done in an hour and even gave me $25 off for being a first time customer. Would definitely recommend and call them again for any other plumping needs we have.

Valerie B.

1/30/2023

I was in need of a repair to the main water line coming into my house. I had called another plumber that came out, dug a hole, did not identify where the leak was exactly, told me he needed to get tools and that he would need to break up the walkway the pipe was under. He also quoted me $3000 - $5000 to do the job! So I called Warranted Plumbing to get another quote! Luis was at my house in a matter of hours! He found the leak, suggested a repair that would not entail breaking up the walkway, agreed on a reasonable price, went and got the materials needed and I had the repair done before 5 pm! I was thrilled. They left the area completely clean and put it back together! Luis was professional, courteous, informative, and he got the job done quickly so I could get the water to the house turned back on! I highly recommend him! I will be calling them first from now on if I have any plumbing issues!

C A.

5/15/2021

Eliel and Jose showed up right about 1pm and had masks on. I had determined the stoppage was further from the kitchen area and they went straight to work - took off their shoes before they came into the house! About 20mins later the issue was resolved. So efficient and respectful of my home. Will definitely be calling these gentlemen again! Oh - super quick response on Yelp to get the appt set the day before. Thanks Edwin!

Alexis G.

9/25/2020

After three days of no working water in our home, Juan came to rescue. We could not get anyone to come out, and this company came within 30 minutes!!

I'm so thankful for his service, gave me a card right away; took off his shoes without even needing to each time he came inside the house. Also mask from the beginning. very professional and COVID-19 compliant. Thank you!!! I have a health condition and I appreciated that he took the time to keep it on and had it on the whole time without me asking at all!

He even Explained everything in DETAIL what was done, what he recommends for the future and stayed for feedback and questions. 10/10 recommend!

Robert W.

5/20/2020

I desperately needed a plumbing service ASAP, and so I called Warranted Plumbing in Concord, trust me, they literally had a plumbing repair truck at my house within ten minutes.

Now, it does help that I do happen to live close by, but even with that said,.... within ten minutes Warranted Plumbing was there.

Wow, that's almost as quick as the Fire Department.

Luis, and his assistant plumber arrived, he then completed his free estimate, we then agreed on the price, and it was 'off to the races'.

They immediately handled all of the existing water which was literally pouring out of the broken water heater.

After deciding on exactly what he needed to complete the repair, Luis then placed one phone call, and within minutes another Warranted Plumbing truck quickly arrived with a new 40 gallon RUUD water heater on it.

The old water heater was then safely removed, and the new RUUD water soon replaced it.

The water, and gas connections were then all attached, and secured. And, I was 'back in business'.

For the record, the prices that are charged by Warranted Plumbing are much more than competitive, and they do leave the work site looking much better than they found it.

Can't say enough nice things about Warranted Plumbing, and I would/will not hesitate to call them again for my plumbing needs in the future.

Jessica A.

2/15/2021

Edwin is awesome! We needed some extensive repair on our sewer lateral and Warranted replied quickly and got the job done. Edwin was super helpful and very professional. Highly recommend.

Kymberly A.

11/03/2021 12:00:00 SA

Edwin has helped me out of two jams recently. First when my toilets were backed up and then more recently when my garbage disposal died. He is always very friendly, very prompt to respond and goes out of his way to find the most cost effective solution to the problem I call him with. I highly recommend Warranted Plumbing Services for all of your plumbing needs. I only wish I'd called him sooner.

T P.

5/16/2022

Prompt. Professional. Personable. And the right price. Thank you Luis for taking great care of our mother's home and her plumbing needs. It is most appreciated. And to the back office support - equally prompt, professional and personable. Lucky to have found WPS!! Thank you!

Jim T.

3/20/2021

My clean out line smelled (it's under my deck with hatch cover) upon opening hatch I saw stuff so I looked up for a rooter service and called Warranted! He arrived 15 mins after I called! WOW, he quoted me a price and I said go he snaked out 25 feet and all junk went away! ( tree roots) at least it didn't back into house very respectful (I have to find my paperwork for his name so to his boss he was the employee who was working 3/20/2021 near Walnut Creek!
Fast work!

karen c.

06/07/2022 12:00:00 SA

Call Warranted Plimbing Services! Our hot water heater stopped working the Friday before Memorial Day Weekend. Contacted them through Yelp and they responded right away. Edwin came out Friday afternoon and gave me a quote to replace the hot water heater. For a holiday weekend, their quote was very competitive and they could replace it the next day! Saturday! Edwin was in constant contact during the whole process. Very professional and on time every time they came out. Would highly recommend!

Jay B.

12/23/2020

Awesome communication. Garbage disposal started to leak. My home builders warrantied my disposer for 6 years... This this year was it's last year.. thank you Warranted plumbing for coming on such last minute notice... Guys came prepared and masked up following covid-regultions...

Andrea H.

02/02/2021 12:00:00 SA

Wow! I called Warranted Plumbing after seeing one of their vans on the freeway. What LUCK. Free estimate with a price for the job, not per hour and the free estimate was not hidden in the coat of the job. Luis was a total professional and made sure to check and recheck the valves for my bathroom vanity, and didn't charge extra for soldering and modifications.
I am a happy customer. If your condo complex refers you to one of their approved plumbers, I dare you to compare.

Helenchevy ..

6/14/2022

Arrived on time and started work, which took two hours. They installed an owner supplied faucet and garbage disposal. For the two hours, they charged $800. Tried to contact them at the number on the invoice, and nobody would pick up.

Chad And Jaime S.

09/02/2021 12:00:00 SA

Woke up at 3 am to find a water leak coming from the ceiling! Called every plumber on Yelp and Warranted had the fasted time available. Edwin came out on time and worked fast! He took before and after pictures of the pipe that was leaking and fixed it right away! He explained to me the issue and looked around for any other potential damage. This was 10 star service!! His price was more than fair!! He also took the time to put our ladder to the attic away. When he left it was like he was never there! He will be my plumber from here on out.

LT O.

06/10/2021 12:00:00 SA

I noticed a leak above bedroom last night, went into attic and confirmed small leak in hot water pipe. Called Warranted Plumbing in the morning and they were able to get here at 3p same day. Edwin arrive early, confirmed the bad pipe and holes, replaced in an efficient manner. Polite, clean work, uniforms and wore masks. We are up and running! Great work all around. Thank you.

Nolan B.

8/16/2020

Loved Edwin! Saw him for an estimate for a water heater and also for installing a whole house water filter. He's definitely a guy you can trust. Gave honest opinions others have not mentioned.. I felt like he was very respectful of my time even though I had someone else present for air conditioning. He was right on board with other pricing that I have seen. You can tell how genuine he is with his conduct. Fast, and I mean fast responses to my needs consistently. Wouldn't mind using him for other problems I might have in the future.

Will R.

4/30/2022

Leaking hose bib was replaced promptly and the job was priced competitively.

C M.

07/07/2021 12:00:00 SA

I hired them for a clogged sink that I couldn't seem to get fixed on my own. Eliel and Jose were in and out within a half hour. I was very pleased with how prompt and efficient they were. They are my go to in the area for plumbing situations from now on.

Danny C.

03/07/2020 12:00:00 SA

My sink line has been clogged for over a week. I had one company come out and they didn't have any tools to assist and was told they would return the next and they didn't. I heard back a few days later to reschedule..no thanks. Scheduled with another company and he canceled 20 minutes before he was supposed to come and has not returned my phone calls to reschedule.

So i tried one moe company. Man great move. They were quick to reply and the tech that came out today was able to get the job done at the quoted price. He was super nice, well spoken and took his time and gave me some tips. I will have these guys service my house again if and when the time comes. Thanks guys!!!!

Adrienne R.

1/20/2022

Toilet was self flushing, they came the next day and fixed it. Toilets are old and need to be replaced so they told me what to measure. No cost and I will definitely use them once I buy the new ones

Richard S.

8/18/2021

Water heater got busted and water everywhere in the garage. Went to yelp for plumber and got a quick response from Warranted Plumbing. Went ahead and agreed for free estimate and Edwin showed up less than 30 min after. Gave me a quote comparable to other estimate I received and replace my water heater that same day. Highly recommended. Prompt and Honest worker.

Cheri C.

12/31/2021

Garbage disposal quit working. They came out the next morning and very quickly fixed it. Nice guy. Gave me some good advice on taking care of the disposal.

Cynthia R.

5/17/2021

I posted my plumbing needs on Yelp and the response was immediate. Unfortunately, I spoke to another company who also responded quickly. They were very gracious about my dilemma.

Stas G.

5/15/2021

Hard to find such responsive and efficient business in hard economy and lockdown. These guys are pros!! Quick and accurate estimate, then getting it done right the first time. I used them on 3 different projects and Edwin had never let me down.

Niya A.

05/09/2021 12:00:00 SA

I found Warranted Plumbing on Yelp and scheduled a free estimate for a leaking issue. Edwin was very professional and great with communications. His price was reasonable and he put down detail of the work on invoice. I highly recommend his service and I will use his service again.

Hr H.

08/07/2021 12:00:00 SA

These guys are the best. We needed all new water lines, and they re-plumbed the entire house with new copper, installed new washer and dryer hook-ups all in one day, at a very competitive and reasonable price. Soon after, we had a sewer line issue, they came back and addressed that issue in half a day. We will always use them.

Ashley R.

05/04/2021 12:00:00 SA

We recently had some plumbing work performed. Juan was very professional and patient while explaining what needed to be done to complete the job. He and his crew performed the work and cleanup efficiently and to our satisfaction. We will not hesitate to use their services in the future as they were competitively priced as well.

-Rodriguez Family

Michael Ryan F.

11/30/2021

Edwin helped out with the plumbing around my home, he was very quick to respond to any questions I had and very professional throughout the whole process! The service he provided was great and I would definitely recommend their company! Looking forward to using them again for any plumbing issues in the future!

Alex C.

8/27/2020

Edwin is a number one top rep, he knows what hes talking about and very knowledgable, smart and kind and very customer friendly, he is honest and will advise the right thing, always ask for him, he deserves a promotion!!
Great guy to work with. Ty so much for helping me
Ask for Edwin!!!!

Beverly B.

12/29/2021

Our water heater stopped working the night before. The next morning I called for immediate service because it's winter time and my house is full with family from the holidays and we have no hot water. I called the next morning and I got immediate service. Initially they were gonna come between 2-4 then they called and was able to move it up immediately. Luis showed up and he was very knowledgeable and patient when explaining the pros and cons of either repairing our current water heater and replacing it. Our current water heater was 9 years old which is the same heater we had when we purchased the house new in 2012, so we came to the conclusion that it was time to replace it. Luis arrived around 10:45. We agreed on a fair price and the new water heater was installed immediately the same day. They were completely done by 1:15pm. 15 minutes later we had hot water again. Great customer service. Will definitely call them again.

Shelby G.

01/08/2021 12:00:00 SA

Luis came out on an emergency call Christmas Eve day when my kitchen pipe clogged up ... It was perfect! Answered my Yelp message right away and was at my house within 20 min. DIagnosed, explained and fixed the problem right away. Super professional- removed shoes at the door and gave me his card. Would definitely use them again. Oh and price was more than fair!

Linda G.

10/11/2019 12:00:00 SA

CALL THEM ASAP! I can't thank Edwin Rivera enough for his professionalism and effectiveness. I called Warranted Plumbing on a Saturday at 1:50pm for a damaged water drain for my new washer and dryer and we couldn't turn our water back on because it was broken so we needed someone ASAP. I called all the companies on I found on yelp and never got a response or too long of a response or even closed. When I called Warranted Plumbing I was told they could be at my house between 2pm and 3pm! He was here within the hour! Gave me a quote for high and low so best or worst outcome! Luckily he said it was an easy fix! in and out within 30 mins and even help me connect my new washer and dryer!!!

If you have an emergency and need quick and good working people, call them!! Edwin was amazing! Thank you!

D D.

3/31/2021

This review is long overdue (work was done in Dec 2020). They offer free estimates which is awesome - no surprises. Juan did a great job on replacing all the valves in the house (bathroom, kitchen sink, dishwasher, washer), shower cartridge, valve, neck and spout. He answered all my questions diligently and also made helpful suggestions related to my questions . Price is reasonable. I highly recommend this company. Thanks Juan!

Sep R.

8/27/2020

We needed an emergency seismic valve installed in our home so I reached out to a few plumbers on Yelp to receive quotes. Edwin replied to my message within minutes & was out the next day. He gave us a quote but we still wanted to get a few more quotes before we hired him. Out of the 3 different quotes we received Edwin's price was the best! So we had him out the next week for the job.

Edwin was here first thing in the morning & got the job done in under an hour. He also wore a mask which was nice. Edwin did an amazing job. The city inspector who had to sign off on his work for the permit even stated how good of a job the plumber did. We are very happy with Edwin & I would recommend him for any plumbing needs.

Ko R.

9/30/2019

Luis of Warranted Plumbing Services is an honorable tradesperson. I thought I had a problem with my water heater and called Luis for help. I briefly described the problem, and what I'd done to try to resolve it. Based on the information I provided during the call, Luis quoted the cost of the repair, went out-of-pocket to purchase a replacement part that he'd likely need for the repair, and squeezed me into his schedule on the same day of my initial call.

When he arrived, Luis realized (to my eternal chagrin) that there was nothing wrong with the water heater at all. Before calling for help, I had tried to relight the pilot light, thought it hadn't relit, and called Luis. It turns out that I had successfully relit the pilot, but failed to locate the pilot flame in the little window under the water heater control panel (I was looking in the wrong place). I thought the pilot hadn't relit and that we'd need to replace something. Luis turned up the water heater setting, and resolved our problem in under 2 minutes.

Luis patiently showed me where to look to check the pilot light, reminded me to flush the water heater, and (perhaps seeing the blank look on my face) described how to do it. Luis explained that he would save the part he had ordered for me and use it for a future service call. He very graciously refused payment for the part and for the service call. He thanked me for calling Warranted Plumbing Services, and then went on to his next appointment. We had hot water less than an hour later.

We're feeling very grateful to Luis.

Samantha E.

11/16/2020

Luis immediately responded to my call this morning and was able to diagnose and repair everything before 11 am. Very happy!

Ed Q.

8/29/2020

This review is long overdue. They don't call themselves Warranted Plumbing Services for nothing. I had a serious plumbing problem at a rental property and I had Edwin and Jose came out to fix the problem while I remodeled the kitchen and bathrooms. Unfortunately right before the job is completed, the plumbing problem came up again. I was gonna call them again and looked for the receipt to find their #, and there it was - 30 days warranty on the job. So I gave them a call, Luis said, no problem, we will send them out again on Monday morning. Sure enough, they came and this time, they double checked everything to make sure everything is fixed. We had every faucet, toilets, and the washer going at the same time and no problem whatsoever. I must say, 5 star plus.

Amber G.

11/06/2020 12:00:00 SA

We had a pretty large clog in our kitchen sink drain pipe that came about pretty suddenly (I'm sure it was building for a while). Warranted Plumbing was exceptionally fast with response time and scheduling an appointment same day. Luis and Samuel arrived on time and completed the job very quickly. They were both very professional and very kind. Hopefully I won't need any plumbing services for a long time, but if I do I will definitely be using Warranted Plumbing!!

Pat Z.

03/03/2021 12:00:00 SA

I'm impressed with their service. I called in for a leaking pipe connected to the garbage disposal and within an hour Luis came in and fixed the issue. Very professional and nice to deal with. He explained what the problem was and made sure I understood what needs to be done. He did a good job installing the pipe and left with no mess. Easy transaction and an A+ in my book.

Krista G.

12/09/2020 12:00:00 SA

Appalled at their hourly rate of $375. Quoted $1500 for a fix on an underground break in PVC pipe (of which we had already done the digging to pinpoint). Another company repaired it for $900.

Chris S.

11/24/2021

Excellent service by Eliel and Jose! Both were very professional and efficient. Unclogged the washer drain pipe in a swift and gave recommendations to replace old copper pipes and corroded shutoff valve.

Chelsie W.

11/29/2020

Quality work and best customer service goes to Warranted Plumbing. Edwin came out and fix several leaks to our rental. We appreciated the work and honest rates.

Jody C.

9/29/2021

I request for plumbing service on Yelp and Warranted Plumbing Service responded and was able to go to my property to check out the issue. The whole process and communication was very smooth. My tenant was very happy with the repair and told me they did a very good job. I will definitely use this company again.

Sonia D.

4/24/2021

Thanks to WPS for sending out Luis and his assistant so quickly to fix the copper water pipe we accidentally punctured while digging to plant a new tree! They were super professional, friendly, efficient, and did a beautiful job, and, notably, did NOT overcharge for what was obviously an emergency repair. We hardly had a chance to use our earthquake water supply before they were finished!

I'm definitely keeping WPS's business card handy for future projects!

M M.

07/05/2020 12:00:00 SA

I love using Yelp because it's often so helpful in ensuring a good service experience for my dollar, whether that's at a restaurant, dental office, or in this case, finding a plumber on short notice. I looked through Yelp extensively for plumbers when I noticed that my kitchen faucet was making a very odd sound and was clearly leaking under my kitchen sink and ruining the cabinet inside. I came across Warranted Plumbers and gave them a call because of their good reviews on here.

I spoke with a nice lady who informed me that they offer free estimates. I thought that was great (and uncommon) so I asked for one and a lovely gentleman name Edwin came by and informed me that my 13 year old kitchen faucet would need to be replaced and gave me an estimate for the labor. He was polite, very punctual and wore a face mask in my home, which I appreciated during these crazy Covid-19 times.

After he left, I called around to compare prices and found his estimate was reasonable. Given that he'd already been here, was polite and had an accurate idea of the labor involved, I ordered a new faucet from Amazon.com and called again to have Edwin come install it. He, and an assistant, did so quickly and professionally.

This was by far my best experience with a plumber yet. I hope to never need one again, but I will be calling this business and asking for Edwin specifically if I do. Their reviews on here are clearly very positive for good reason.

Tom D.

11/01/2021 12:00:00 SA

The guys showed up early for the free estimate appointment, identified the problem and fixed it within 20 minutes (a leaking outdoor faucet which they removed and replaced) for way less $ than other companies had quoted me. Will definitely use again.

David S.

4/24/2022

I normally do not write reviews for products or services. However, I want to give credit where credit is due to this excellent plumbing service. I got their contact information from Yelp and called them to help me resolve a clogged patio storm drain. The telephone receptionist was helpful and immediately scheduled a visit by their technician. She said he would arrive between 12 PM and 2 PM. The appointment was for the next day. Imagine my surprise when the technician Edwin and his partner Milton pulled up at 12:01 PM. They took a look at my problem and gave me a clear proposal on the spot. I was surprised at the expense quoted, which was $1600 for the first two hours of work and $500 per hour there after. Edwin assured me that they could finish the job in under two hours. Despite my concern about the high price, I went ahead and approve the job. Edwin and his partner showed up on the appointed time literally within one minute of the scheduled time with all the equipment they needed. They set out to do the job, and an hour and 15 minutes later the storm drain was completely unclogged, all debris was picked up and the transaction was finished. I was very impressed with their professionalism and would recommend Warranted Plumbing Services to anyone who needs plumbing services.

Joe Q.

12/10/2020 12:00:00 SA

My kitchen drain stopped draining and water was overflowing from my washing machine drain. I called Warranted in the morning and got an appointment for the afternoon.

Luis and his helper showed up on time, went to work, couldn't open the rusty old cleanouts in the house so opened the clogged line from the roof. They gave me a first time customer discount. Even without it the price would have been reasonable. There's also a 30 warranty in case it clogs again.

All good.

Mary W.

05/11/2021 12:00:00 SA

As a boy mom, I'm use to things getting broken and clogged in our homes. Earlier this week one of my master bathroom sinks stopped draining and I knew it was on of my younger boys . I put some drano hoping that would do it but to no avail. I was supposed to have a plumber here Saturday but he never showed. Late last night I went on Yelp and put out a few inquiries and warranted plumbing was one of the first to respond. That coupled with their already amazing reviews I decided to call them first . It was 8:46am and they said their guys could be at my home between 11-1pm same day. I was pleasantly surprised they came 15 mins early which for me was a huge plus. The guys wore their protective gear, took their shoes off before entering my home without me saying too , and were extremely professional and knowledgeable. They checked out the sink before starting , to give me the pricing to make sure I was ok with it . Their pricing is very fair and they worked quickly to get the tooth paste cap my 3 yr old shoved down there. Absolutely will call in the future for all our plumbing needs .

Eric R.

6/28/2020

Edwin has always been quick to respond and reasonable in his pricing. Honest and quality work. I've even had other plumbers refer him when they were really booked out.

Matt R.

08/05/2020 12:00:00 SA

I had an emergency plumbing situation during a compression valve swap where the water could not be fully shutoff to the house. These guys answered and were able to get service out to me in about an hour. I was ready to get absolutely hosed given it was emergency work but the rate they charged was completely honest and did not reflect any predatory markup like I expected. In addition to this the tech was kind enough to lend me some plumbers putty and provide me some tips on the remainder of my installation/project (Tech was Juan Chavez.) This was overall a very positive experience and I'll be bookmarking them in my rolodex for any future issues.

Chris V.

2/19/2020

Needed to get my toilets repaired. I made an appointment and Juan came to my home on time and went right to work. He explained what needed to be done and made sure all was in working order before he left.
Estimate was free and The cost was quite reasonable
I will definitely call them for future repairs or service.
Gracias por su servicio con los problemas que tenia
Juan llegó a tiempo explicó bien lo que necesitaba hacer y hizo su trabajo bien.
Buen servicio, Precios comparables.
Los recomiendo a todos.

Inter P.

5/20/2020

Very happy with the lighting fast response and service from Edwin and the Warranted Plumbing team. I put an emergency request out on Yelp last night at 5pm and he was at my door within 40 minutes. Our house was built in the 20's so it turned out that we needed a new main supply line from the meter to the house. Bad news at a bad time, but Edwin made the process super easy.

Him and the team arrived at 8am this morning and went straight to work. We had water just before 10am! I've worked with a number of plumbers over the years and rarely do you meet a team that work as efficiently and professionally as these guys.

Long story short: I would recommend Warranted Plumbing for all of your plumbing needs. Whether it be planned work or unplanned detours in life.

Nima A.

10/01/2021 12:00:00 SA

I contacted them for a service this morning at 7AM and by 9:30AM they were at my house. They repaired a leaking drain pipe under the kitchen in the crawl space from outside the house, removed and capped a venting pipe, and snaked the main drain pipe to clear the exit. The cost wasn't the cheapest, but reasonable. The guys who showed up were really kind, polite and professional. They got the job done in about 2 hours. I am very pleased.

Dexter C.

8/13/2021

Performed exactly what I wanted and provided a lot of value in regards to workmanship and pricing. Would hire again.

Joanne M.

7/29/2020

Edwin was honest , knowledgeable and installed the faucet quickly and efficiently! We recommended him and this company to our community through Next Door Neighbor! Yes, this will be the go-to plumbing company for us frim now on!

Tiffany Z.

7/31/2021

I am so grateful to Edwin who helped me out in an emergency situation when my bathroom sink hardware self-installation went badly. He responded so quickly and fixed my issue in an hour. It was reasonably priced to replace the cracked P trap and reinstall my new pop up. I'm so grateful and would highly recommend warranted plumbing services!

B. L.

3/26/2021

Highly recommend this company. Efficient, professional, fair prices. We needed a big job done that we had been putting off for a long time--replacing 67-year old rusty leaking cast iron sewer and drain lines under the house. Luis gave us a careful estimate, with photos, diagrams, explanations, recommendations, and price. The job was done efficiently in only a day and a half--we had thought we might need to move out for a week! They connected enough lines at night so we had the necessities. They wore masks and put down paper coverings in the house to avoid any mess. When the job was done, they cleaned up immaculately, both inside and out. Very satisfied with their extremely professional work. They are great, and the price was less than we feared.

Reza A.

9/28/2020

Special thanks to Super Technician Luis Chavez!
He is very knowledgeable and such a trustworthy Technician! He gained our trust and made a great impression upon his arrival and fixed an issue with a Navien Tankless Water Heater in less than an hour! It is worth mentioning that he came to help us cleaning the mess that 2 other companies' representatives created for us without having the knowledge and experience with these high tech units! I have to mention that I have called few other companies before calling Warranted Plumbing but as soon as I explained the situation they stated that they are not able to help me for someone else already touched the unit! But Warranted had no hesitation since they know their job inside out!

Timothy E.

5/14/2020

Edwin was super quick and tended to my emergency. Thank you so much for your quick and professional service!! Really appreciate it and will recommend you to my clients.

kathy a.

9/17/2020

They came and did a free estimate for a leak. They weren't able to find the leak because it was under our foundation, but they did refer us to a company that was able to find our foundation leak. I did also have them install our faucet in our kitchen. It was just under $200 I believe, Idon't think thats expensive because no one here is in any kind of shape to crawl under our kitchen sink and do the work. It was quality work and I would definitely call them again for plumbing needs.

Josefa H.

10/26/2018

HIGHLY RECOMMEND!
I requested a quote through Yelp and got a call back almost immediately. The plumber, Luis, came out within an hour to fix my garbage disposal. He was very nice and has great customer service.

I also ended up needing new pipes under the sink but the price was exceptionally reasonable. He got all of the parts including the new garbage disposal and pipes, came back and completed the job all in the matter of a few hours. I am very happy with the whole process from start to finish.

Nicolas H.

09/03/2020 12:00:00 SA

I have seldom had such good experiences. I am late writing this review, but last June our garbage disposal started leaking in the middle of the evening. We needed it replaced ASAP. Warranted arrived early, and finished then replacement 15 minutes faster than they said they would. Totally amazing and totally worth it.

Nikki H.

02/05/2019 12:00:00 SA

5 plus stars for this company!

I sent Warranty Plumbing Services a request for quote via Yelp and got a call within five minutes. Viri said she could have a tech come to my home that same day for a FREE estimate. We scheduled the tech, Luis, for the next day. He arrived on time, offered me options (repair or replace) while articulating the pros/cons of each option, and checked all plumbing throughout the home (I asked him to do this). He sent me pics of every single situation he found in the whole home inspection (as I wasn't there during his visit) and told me over the phone what each issue was about. In the end, I got the main problem (leaking toilet) resolved and several other things that were truly necessary for an awesomely competitive price.

I got another quote for this work from another plumber who charges by the hour. Had I given them the job, with the same scope that Luis took care of, it would have been about double the price.

Warranted Plumbing Services lives up to their name and well...warrants their work!

I can't recommend them enough. Luis (and Viri) were very nice, responsive, thorough, highly-skilled, priced competitively and very communicative.

Bill S.

03/12/2019 12:00:00 SA

I called this morning and was told a tech would be out between 1 & 3 PM. A minute later they called and said they had a cancellation and would come right out.
Edwin & Jose greeted me professionally & personably and explained their rates. I explained my plumbing problem and they assured me they could fix.
The problem was fixed in 30 minutes and they took time to explain what it was they did and how much better it would be. They told me they warranted their work and if I had any problems, to call them and they come right out.
It was a fabulous service and I highly recommend them. Edwin was exceptional!

Courtney K.

6/15/2020

Edwin was very professional and efficient and above all a pleasure to have in our home. He arrived on time and quickly helped us decide between repairing our current or installing our new toilet. Ultimately we chose installation of the new toilet and he was in and out in under an hour. Thank you Warranted Plumbing Services!

Carol C.

5/31/2021

They were on-time, courteous, thorough, and kept everything clean, to start with. Best prices, too. We are very happy with the quality of the workmanship, and are also happy to recommend them.

Christopher A.

08/11/2021 12:00:00 SA

They were very quick to come out and assist with our Water Heater issue. They made gave me a fair quote for the work and our technician Edwin did a great job repairing our Water Heater. He was very helpful and personable. Will definitely use them in the future for any repairs!

Sharon M.

5/13/2021

Professional and did a great job unclogging our kitchen sink. They even came on a weekend.

Rachel W.

05/03/2019 12:00:00 SA

I sing the praises of Warranted Plumbing Services!

At 6:30 this morning, a Friday, I found water all over a portion of my garage floor. The water heater had begun to leak. We all know a water leak is bad, right?

I called my home warranty to open a claim. Several hours later, I talked to the contractor the warranty company assigned to my case. Very sorry, but the soonest he could get to my home was the following Wednesday, 6-ish days away

We all know a water leak is bad, right?

I complained to my home warranty company. They made some calls, and then amended it to Well, we can have someone out there on Monday.

Again, this is FRIDAY, and we all know a water leak is bad, right? At this point, I am 7 hours in. It is after 1 PM on a Friday.

Desperate and anxious, I came here to Yelp, deciding to ditch my warranty company.

Warranted Plumbing Services had great ratings, so I gave them a call. The office dispatcher said she could have someone out to my house in 45 minutes. I was so grateful and relieved, I had tears in my eyes when I thanked her.

Luis Chavez arrived, and I instantly felt calm. He expertly assessed the situation: yes, I needed a new water heater. He explained all of the required work in great detail. He, and his associate Elwin got right to work.

Due to bureaucratic nonsense, the company that I pay a monthly fee to failed me.

Warranted Plumbing Services came right in, fixed the problem, and restored my household to normalcy.

Fantastic service, excellent workmanship!

Michelle M.

2/15/2020

Edwin and Warranted Plumbing are the best! Had a toilet emergency and they were super quick to respond. Came out the same day and gave me options on fixing the issue right then and there. Prices are great and the work is exceptional! Very professional, kind and courteous. Great company all around. They will be my go to plumber from now on. You can't go wrong with them! Highly recommend!!!

Megan L.

2/26/2019

They say you cannot have fast, cheap and quality. Well with Warranted plumbing solutions you get them all and more.
Our gas line needed to be relocated during our kitchen renovation and they were able to come out for a free estimate that same day.
Our quote blew others in the area out of the water!
Edwin (our plumber) was on time, professional and did amazing work, he even took the time to listen to what we were planning on doing so the job turned out perfect!

Alicia B.

03/09/2021 12:00:00 SA

I received a call from the water company today stating that I had a leak in my service line at my rental property. I called many plumbers to give me an estimate. Warranted plumbing service was able to get out to my property right away and gave me with an extremely affordable bid. Luis the technician said he could start work right away and sent me pictures throughout the process. Luis and the lady that answers the phone we're both very friendly. I believe Luis and his partner went above and beyond. I highly recommend this company.

Jasmine R.

5/15/2021

Edwin was awesome today. My parents were having issues with their kitchen faucet. When I called, he answered right away. He was able to show up within a couple of hours and fixed the problem immediately. Thank you Edwin! We will definitely be calling you for any future plumbing problems!

Ron E.

05/05/2020 12:00:00 SA

Found this company based on great YELP reviews and was not disappointed. Edwin showed up on time, had his mask on before he even got out of his vehicle (thank you for the consideration!), and have me an estimate to replace a toilet in a 3rd bathroom. The one I wanted was at Home Depot. He agreed to buy it and pick it up for just the cost of the new one with no additional mark up (nice). Installation was seamless. I even asked him if he could change out the water supply lines under the toilet and the sink for the earthquake ones (for a fee) which he did. I have his business card tape inside the medicine cabinet in that bathroom so I can easily call him for the next project. Very professional, which is getting tougher to find these days with independent contractors. Happy to provide a little extra revenue to a local family business, especially in these times.

Jason M.

4/21/2021

Luis Chavez was our tech, great guy! Very through and professional. You can tell he takes a lot of pride in his work by the finished product and the time he takes to explain the repairs and things to be aware of. Great job Luis!

Derrick D.

2/27/2019

Called in the morning to get a quote for a replacement water heater with installation, and by late afternoon/evening we had hot water once again! Edwin & Jose came out to give us a very reasonable estimate for the job (cheaper & quicker than the big box stores), then came back to complete installation of our new water heater as promised with proper upgrades per new code regulations.

I'm comforted to know that I've found a reliable plumbing company for my future needs. I'll be recommending them to family & friends as well.

Quick response, quality work & installation, and competitive pricing. Give them a try, you won't be disappointed!

Alisha C.

9/17/2019

My puppy had an accident on the carpet and I made the mistake of putting too many paper towels down the toilet so it clogged. I used yelp messaging to find a plumber and received several messages back. Warranted plumbing services responded first and after reading the reviews I knew I wanted to go with them. They were very prompt and considerate (since I was running behind). It has been a couple of weeks so I forgot his name but the plumber and his assistant were very efficient with the job. They even honored the yelp discount which was a plus. I would definitely recommend them for all of your emergencies.

Joeleen C.

10/16/2019

I hired Warranted Plumbing services to install a new water line for a fridge I just purchased. Since the project had a quick turnaround, Luis and team came by about 20mins earlier than the scheduled appointment to take a look at what needed to be done. They were very professional and explained all of our options. They worked quickly and even made sure to keep the work area clean and things were put back correctly. Thank you again!

Jon F.

8/14/2019

Warranted Plumbing is great. They came out to fix a leak under our faucet due to a water filter. They were friendly, knowledgeable and fixed our issue in a short amount of time. I highly recommend them!

Michael L.

11/04/2019 12:00:00 SA

Luis of Warranted Plumbing was wonderful to work with. He was on time and return my call quickly. He was able to deliver his work in a timely matter. They will be my go-to plumber from now on.

Thank you Luis.

Pete L.

12/11/2020 12:00:00 SA

Plugged up sink drain I snaked it but still plugged. Made the call to Warranted. 2 hours after my call to them they came - they snaked it out and we are draining! Nice, courteous crew of two. They were very professional and cleaned up well. Warranted our go to Plumbers.

Kathy S.

2/14/2020

Called before they were open and phone was answered. Edwin came out promptly in the morning and repaired our pipes in less than an hour.
100% recommend for excellent service, reasonable prices and customer service!

Christian G.

02/06/2020 12:00:00 SA

I had water coming from the wall after running my washing machine. It must have been a block somewhere, Edwin helped to identify and resolve the issue. He was on time, got down to work right away and helped to solve the mystery. If I need a plumber I'm calling right away! Thank you Edwin!

ARTHUR H.

10/13/2020

We recently determined that we were paying for a lot more water than made sense. I was unable to identify the source of the leak and so decided to call for help. We first called Letts as we have used them before and were happy with them. Unfortunately they have become pretty popular and I got tired of playing phone tag with their answering service.
So I called Warranted Plumbing. They answered right away and scheduled a visit for the next day. Some hours later they called to say a plumber was in my area and could come over right away. Gratefully, we accepted the offer.
Luis Chavez was the lead of two technicians that responded. I was pretty sure that the leak had to be in the crawl space as I'd eliminated a yard leak and believed that the toilets were not leaking. He politely listened. He went into the crawl space briefly and said. I think your problem is with the nearest toilet. I was skeptical, Luis was right. He fixed it, tested it. Charged a fair amount and informed me that the work was guaranteed for 90 days.
We have reduced our daily water usage by about 600 gallons since he came.

I happily recommend Warranted Plumbing Services and Luis Chavez.

Kevin L.

1/30/2020

I had a good experience with Warranted. They snaked the main at the quoted cost. When the main backed up again less than a week later they came out and did it again at no cost. They also put a camera down the drain the point out the issues with my line. They were not pushy and didn't try to up sell me. They seem like good honest plumbers. Thanks!

Betty H.

8/16/2019

Luis was very prompt and courteous. My leaking overflow was fixed in record time and he even gave me the old lady $25 discount I would recommend and use their services again.
Very neat and clean.

Madeline P.

1/16/2021

Really great experience! Called on a Friday afternoon with an urgent plumbing issue (sink backed up). Luis came out within a couple hours and was friendly and honest on what he could do to fix it. He resolved the issue within 30 minutes! Thank you Luis! Highly recommend

John W.

01/07/2021 12:00:00 SA

Edwin and the Waranteed team have helped us multiple times. Even if you can find a cheaper option, you won't find a more thorough and fair team. Edwin brought our a huge hydrojet machine to clear debris and tree roots that had clogged our outdoor drains. He explained what was going on and even showed me on the camera. Though I hope we won't need service for quite a while, Waranteed will be our first call.

Brandy L.

01/07/2020 12:00:00 SA

Warranted responded right away to my request and was out within 24 hours to fix my toilet. Our technician, Juan, was professional, friendly, knowledgeable, and super fast with his work. A good experience all around.

Joe L.

04/01/2021 12:00:00 SA

had a problem with a really stubborn supply valve while replacing a toilet this morning. once my skills were depleted i called Warranted Plumbing. they told me someone would stop by between 2-4. Edwin was on time (at 2) and had everything fixed in a jiffy. hopefully i wont have any problems in the near future, but if i do i'll call Warranted Plumbing again.

William S.

3/26/2021

It is rare to find a good plumbing company with reasonable prices these days but this company has my vote. I had constant renovations and repairs in my condo in the last few years and I had horrible experiences with different plumbers but this company is the only one that did everything right. I called them for a pipe replacement and they responded quickly. Juan was very professional and quick. He fairly charged me for the work and it was perfectly done. I highly recommend this company.

Emma L.

3/14/2021

We had a leak in our ceiling, and because we'd been referred to them by a friend, Warranted agreed to come out even though we were out of their service range. The two men who came did a great job--they wore masks and little sock booties over their shoes to keep the house from getting messy, and they did a great job assessing the situation and explaining everything. We ended up needing a general contractor, not a plumber, but they found the leak for us and the price was reasonable. Now we know what the problem is and can fix it.

David M.

9/28/2019

My main line/hose valves in front snapped off while doing landscape work & had to shut off water so needed fixed emergently. I reached out to several plumbers & Luis got back to me right away with the most reasonable quote. Did quality work & was pleasant. I would use him again & recommend to family/friends.

Maria D.

6/13/2019

Date of service: June 7, 2019
We experienced some banging noises from our hallway bathroom pipes then the cold water seized to flow out! Terrible... our 3 kids had to share our small master shower with me and my husband. So my husband sent a quote request in Yelp. Warranted Plumbing Services was the first to respond! Juan came the next day and assessed the problem, 1st he changed the cartridge inside the shower control, but it didn't fix the problem. The valves needed replacing! Yikes! They cut through the dry wall behind the shower area and replaced the pipes and valves (that were probably original ones from the 50's). The job was finished the same day. Luis also came to help, which was great to see them work as team. Our shower is working well! They did such a great job cleaning up, my drywall was patched up with no sign of damage and shower fixtures look amazing. Thank you Juan and Luis! I would definitely recommend them for any plumbing issues!!

Mandi S.

02/06/2020 12:00:00 SA

Edwin replied to my call for help on a Sunday when my kitchen sink backed up. He showed up within the promised time window and was friendly and courteous. He gave me an estimate for the work, and was extremely efficient and let me know what he was doing the entire time. What I really appreciate? I had someone install a tankless water heater last summer which has caused myriad problems. Edwin looked at the previous work, gave me an estimate to rectify the problems and then within 5 minutes fixed what I thought was a water pressure problem in my bathrooms for no charge. I will ALWAYS use this company in the future. Thank you Edwin!

Jason B.

5/25/2019

I noticed I had a leak under my kitchen sink so I decided to call Warranted Plumbing services to come out and take a look. They came out within an hour and was able to diagnose a couple issues and were able to give me a price quote right on the spot! Luis and Jose were super professional and helpful so I had him fix the front water hose and main water valve which was previously non existent. They were done with both jobs within an hour and a half. I'd definitely recommend them to friends and family and would use them again in the future!

Ian M.

6/13/2020

Just adding a long overdue review of this stellar company. We've used them three times over the last few years for various plumbing issues ranging from snaking a shower drain to installing a new water heater and the service has been fantastic each time, regardless of which technician was helping us. Prompt service, quality work, reasonable pricing. Can't ask for much more, besides wishing all contractors were like Warranted Plumbing Services!

C Y.

1/18/2021

I had a broken shower valve that I had tried to remove with no luck. Juan with Warranted Plumbing came and looked at the situation and gave an estimate. He was upfront about the low and the high possible costs. Fortunately, he was able to fix it at the lower cost. They had masks, shoe boot covers, and cleaned up after themselves. I'm pleased and will use them again if needed.

Joan S.

1/18/2021

They were efficient and respectful to my husband and I. We had a blockage. Luis came out on Friday and tried to snake it out with a 75 ft snake. It didn't work and sent out two guys the next morning to cut and replace a pipe underneath the house. They did it quickly and cleaned up afterwards. It was good and has a 90 day warranty. We would definitely use them again. Also they didn't charge us for the snake.

Kim N.

06/07/2019 12:00:00 SA

This was probably by far the best service I've had to date. I found Warranted Plumbing Services on yelp. I am constantly running from meeting to meeting at work, so email communication is best. I messaged them on Yelp and within ten mins, they responded. That was already a huge plus for me.

I had to keep changing the date and time for them to visit my house and do a free estimate -- they were incredibly understanding and patient.

When Luis arrived, he immediately took off his shoes. (Respectful , indeed). Then Luis looked at our sink disposal and was incredibly knowledgeable. He knew exactly what the issue was. He QUICKLY fixed it within ten mins. Then on top of that, he showed my husband how to reset it for next time. It was efficient and effective.

Upon completion, he didn't charge us! We offered him money but he wouldn't take it. I appreciate Luis because it shows me that Warranted Plumbing cares about their quality and business -- they're not trying to nickel and dime you. I hope you all use Warranted Plumbing!

Gianna D.

12/24/2018

Called on a Friday due to a backup when draining the tub and dishwasher. Warranted plumbing was able to come out in 45 minutes, do a complete diagnosis, and take care of the problem. This was no small job. A hole was dug and video diagnosis took place, and solution for as made. $2.1k later, these guys came in $500 less than our previous estimate. If we ever have a plumbing issue again in the future, we'll certainly be giving these guys a call.

Hugh G.

04/11/2019 12:00:00 SA

Edwin is great! Fast, clean, and did a nice job fixing my ptrap leak and installing a new kitchen faucet.

Matt W.

4/27/2019

Got a quote for toilet repair in minutes and received service same day within hours.
Luis was fantastic. Super knowledgeable, he explained and showed me how the toilet works and what the issue was and resolved it quickly.
Will certainly use them again and highly recommend.

Tara W.

3/28/2020

Edwin was fast to reply, available immediately. Came over during the coronavirus shelter at home to fix a clogged toilet and sink. And had great pricing. Fixed them both quick and efficient. And work a very safe mask and gloves to make us feel comfortable. I'll definitely use them again next time. Thanks!

Emily H.

9/19/2020

Edwin did a fantastic job! He put in a new garbage disposal, copper pipe for my refrigerator ice maker, wax ring for one of my toilets and faucets for my washing machine. He was on time, very knowledgeable, communicative and efficient. He also had great availability for setting up an in-home estimate and an an appointment time for the service call. The office always answers the phone during their business hours, too. I will definitely use them again in the future!

Fayla J.

04/05/2019 12:00:00 SA

They replied quickly to my inquiry and the tech was able to come out the next day! It took less than 30 mins to fix my leaking kitchen sink. I'll definitely use this company again!

Victoria F.

12/01/2018 12:00:00 SA

Edwin is extremely professional and knowledgeable in draining and water system. We were grateful for his timely help in assessing our water pipelines in crawl space, and identifying the water leak coming from a clogged gutter on the roof. He also provided excellent service in fixing our toilets. Definitely recommend to anyone in the east bay/Orinda Lafayette Area. Will call again in the future for any repair or home improvement.

Alfonso G.

07/09/2020 12:00:00 SA

They came in, immediately knew what was wrong with our water heater and fixed it in 20 mins. They did an awesome job. Thank you!

Mohammed A.

03/12/2019 12:00:00 SA

Told me they don't charge for diagnosing the problem on the phone and then insisting they have a diagnosing fee of $125 when they arrived on site. They also called my tenant to notify them that the service was cancelled when it wasn't.

Raul R.

11/16/2018

Best plumbing experience ever! I had a water leak and was expecting a large bill. They came and fixed the leak in my bathroom, fix my garbage disposal, and dishwasher for less than the cost of an oil change! Also quick to respond and quick to show up. They just made me a customer for life!!

MaCarmen L.

11/14/2018

My husband started replacing our bathroom faucet and ran into some difficulties. He kept trying to get it done but when I saw it was 1:30 pm on a Saturday afternoon I finally insisted on calling a plumber. I put out several calls and or messages. I received 2 responses, one could not come out until Monday which would have been fine had we not been forced to shut down the water! The second was from this company. They agreed to be out between one and two hours. They arrived by the second hour which by then my husband had begun pacing. Luis fixed the problem easily and showed my husband where his error had occurred. Real professional service and friendly. I believe we have found our future plumber!

Leland J.

11/19/2018

Our bath tub clogged so we called on there services this guy Edwin Rivera came out had back service in 10min. He very polite and proffessional. Thank you Warranted Plumbing Services your Reasonable price and quick service. No more Roto Rooter

Beverly C.

5/14/2020

Our water heater decided to break down and we had to shut off our hot water. After calling a couple of places and no luck on getting anyone in, we found Warranted Plumbing on Yelp. Edwin came the next day, said he can get the job done the next day and sure enough by 2pm he installed a new tankless water heater and manage to also fix the handle in my shower. I am very satisfied with their job, and very honest company. Definitely recommend him to other people I know, and will be calling them again.

Cheryln Q.

3/20/2019

I messaged through Yelp on a Saturday and received a response within a couple hours and before any of the other 3 business I reached out to. Edwin was able to come out the next day and check out our issue at no charge. He thoroughly explained the issue and pricing so that I can shop around if I wanted to. I heard from the other 3 businesses shortly after and all 3 prices I received seemed competitive except Edwin gave me a set amount whereas another company gave me an hourly rate (but note that they didn't come in person). Anyways, I chose to work with Edwin because I felt I was making a good, no pressure decision and I was well informed of what was being done. The job just finished and all seems well so far and every was left as it was.

Stephanie H.

11/06/2018 12:00:00 SA

The pipe that was contacted to my washer to drain the water broke so I contacted a few plumbers from yelp and they came out to give me an estimate. Edwin at Warranted Plumbing Service came out and quoted me at least 30% less then all of the others. He was efficient and did a great job. If I need a plumber in the future they will be the first ones I call.

Jane L.

6/15/2020

They arrived very quickly and in time, they are also very professional, carefully found out the problem! And very pay attention to keep clean in the repair process, the charge is more reasonable! Their service is very good!

Alan H.

8/22/2019

My realtor recommended Edwin. He came promptly on time. He had good suggestions. He & his crew worked quickly. His prices were below others. He was thorough double checking & explaining everything.

Becca S.

3/27/2019

Very pleased with the service i received from our plumber Edwin. I called about 10 places and found that warranted plumbing was a reasonable price. My mom had a back up in her kitchen sink. When i called they said someone would be out in about 30 min. 20 min later he was there. After fixing the sink fairly quickly i told him we also had an issue with one of our toilets. After deciding to buy a new one he left to go get one and was back quickly. Edwin seemed very knowledgeable and very polite definitely recommend this plumbing company . fast cheap and friendly will definitely be a return customer. Thanks Edwin!

kc r.

11/08/2019 12:00:00 SA

This company has been great, they came out the same day I called and repaired a leak caused by a wax ring. They also came out again to re-inspect their repair to ensure it was not leaking again. They have have been very responsive and accommodating, and have also demonstrated great expertise and knowledge in their craft. Their prices are very reasonable as well, I will definitely use them again!

Brittney W.

08/05/2019 12:00:00 SA

Warranted plumbing service is great. Edwin was very punctual, funny, and quick. I really recommend if you need something do go with them:.

Christopher B.

10/19/2018

Very reasonable price, they were here right on the time they said and did a good job. Shout-out to Luis very friendly and professional guy.

Steph D.

2/26/2019

Luis was very kind and thorough on what needed to be fixed. Came on time and my problem was fixed within minutes. Thank you!

Jenelle F.

10/22/2018

Edwin and Juan were very professional and did a great job on our water heater and leak repair under shower today. The girl on the phone at the office is very nice as well. Thanks to all for your help!

Curt D.

10/27/2020

Edwin and his crew did a fantastic job! We needed a complete water pipe replacement in our mobile home. He kept us informed during the entire process. Great price, fast work, and left no mess. Can't recommend them more highly!

Amy M.

7/22/2020

I had a great experience with warranted plumbing. They were able to come out at a convenient time. A quick and free estimate was provided. I needed a new faucet- which I was able to purchase the same day and when I called back to make an appointment, Juan was able to return within 30 minutes. The job was done fast and I am very happy. I would use warranted again. I had called warranted because my normal plumber could not come out for several days and the leak in my house could not wait several days. I would use warranted again for sure. Great customer service from the person who answers the phone to when the appointment is booked and the job completed. Thank you so much!

S S.

07/03/2020 12:00:00 SA

Luis was able to diagnose and fix our shower leak in 15 minutes. He definitely knows what he is doing. Knowledge and experience goes a long way. He was prompt and professional, and the cost was fair. He will be our first call for any home plumbing repairs or installations in the future. Thanks Luis!

Diane P.

10/03/2020 12:00:00 SA

This company is top notch! I called them on a Friday with a serious pipe leak under my house. They were there within two hours, took a look at the problem, went to get supplies and had the pipe replaced in no time at all. We had been told by the previous plumber/handyman that we should have our house re-piped. The plumber from this company said no, we didn't need new pipes we just needed a new plumber. He answered lots of questions that we had about our plumbing, hooked up our icemaker as our refrigerator had just been moved, and took a look at our tankless water heater. He was courteous at all times, put down protective coverings on the floor to keep from tracking dirt through the house and wore a mask at all times. This company will definitely be our plumber for many years to come.

Amika S.

10/02/2020 12:00:00 SA

Called today for a constantly running toilet. I was able to get an appointment same day. They were even able to come earlier than the scheduled window of time (they called to make sure I was available first). Customer Service representative who answered the phone was SUPER helpful and very pleasant to speak with. Overall, my experience with Warranted Plumbing was great!! Luis Chavez fixed the running toilet issue quickly (with masks on and shoes off). My problem was a quick fix, and they were very honest and reliable about the work performed. Would hire them again in a heartbeat for other projects!

Jessica K.

03/12/2019 12:00:00 SA

Awesome! I woke up to zero hot water this morning and freaked out a little. As a new home owner, this is a new experience for me. I requested estimates from two companies via yelp. Truth be told, I expected the other company to be the one we'd go with. But I got estimates from both and here's why these gentlemen won: 1) Totally know their stuff. Told me all about my POS water heater and gave me clear options; 2) Had the parts! Did the repair right then! 3) Better estimates for this repair and for my future replacements. Highly recommended. Thanks!

Barbara N.

08/01/2018 12:00:00 SA

I was very impressed with Edwin and Luis who came to my rescue right away. I had just come back from a business trip to find water coming from my water heater I called warranted plumbing at 3:30 and at 6:30 I have a new water heater. I had called around for quotes they were very competitive thank you Edwin and Luis

Jon A.

6/18/2020

I've unfortunately needed a plumber twice recently, once for a pinhole leak in a pipe and another for leaking water heater. I used warranted plumbing both times. The person answering the phones was helpful and friendly. The techs who came out to both my calls were professional and quick in their work. I needed a new water heater and felt like I got a decent price considering delivery, installation, and removal and disposal of the old one. I was amazed at how quickly it was done. I would use them again for sure.

Susan C.

9/14/2020

I used Warranted for the first time this Sept. 2020, chosen based on Yelp reviews, for our condo in Walnut Creek, and I wanted to say how much I agree with everyone's 5 star ratings!!!
1. One 31 Aug Mon. our condo management sent a message saying water to a few buildings would be shut off on 2 Sept. Wed, from 9am-6pm, to fix a leak in the parking lot. I asked them to confirm that my building would have its water shut off, as I'd wanted some plumbing work done which required the water to be off, explaining exactly the work I needed, and they confirmed yes, the water would be off 9-6pm on 2 Sept. They knew I'd be taking advantage of the water shut off to get plumbing work done.
2. Warranted's plumber Juan came out to our condo on 1 Sept Tues to provide a quote for a) loosening the shower faucet which had been hard to turn, and b) more importantly, adding a turn-off valve to the kitchen pipe under the kitchen sink, something that was missing in the property report check when I bought the condo last year, and which was considered a risk if the pipe ever burst, as flooding could occur. We'd agree to a 9am appointment for next day 2 Sept. Wed.
3. The next day 2 Sept. Wed, the water to the building had yet to be turned off at 9am, so the appointment was postponed to 1pm. The water was shut off to the building at 9:30am instead of the 9am appointed time.
4. Warranted's Juan arrive promptly at 1pm, fixed the shower faucet, and moved on to the kitchen, around 1:30pm. Just as Juan was broke into the kitchen water piper to add a turn-off valve, the main condo plumbers had finished their work early, and turned the mains water back on, instead of at 6pm, the original planned time.
5. Of course, DISASTER!!!! The condo flooded, water seeped through our floor down to our neighbour below. The exact thing we were trying to prevent with this plumbing work actually happened! Juan called out Edwin while the apartment was flooding. The mains water turn-off valve to the kitchen was in a different part of the building than the turn-off valve to the shower (very odd construction). We finally got hold of the main condo plumbers for them to turn off the water so Juan could finish his work adding a turn-off valve to our kitchen pipes. He and Edwin then went to our neighbor's, whose ceiling was now puffed up with water, to create a small hole to drain their ceiling. So embarrassing, but luckily our neighbor was very understanding.
6. Warranted (Edwin and Juan) then bought fans to place in both our neighbor's and our apartment, to dry out both our apartments overnight and patched the neighbor's ceiling where they'd made a hole to drain the water from our flood.
7. At the end of all this, their bill remained exactly what was quoted, for the work they did on our condo, on our shower faucet and kitchen pipes. Their worksmanship is excellent. These are people who are decent, have character, and are extremely professional. I would definitely use them again, especially as I am hoping to do a bathroom remodel.
FIVE STARS!!!!

Erin S.

12/07/2019 12:00:00 SA

I sent in a quote request this morning to have our garbage disposal looked at. It had been making usual noises when we used it. Edwin responded and said that he could send someone to look at it today. I was given an hour window when the tech would show up. Luis showed up within that window. He was very professional and fixed the noise our garbage disposal was making in a short amount of time. Turns out there was a piece of plastic that got stuck in there that we couldn't find on our own. Luis was awesome. Thank you!!! If I ever have any other plumbing issues, I will definitely contact this company again.

Lucy W.

12/18/2018

I have used Edwin twice. Both times he responded quickly and I was very pleased with the results. The first time, he replaced my water heater and added a hot water pump.

Second time was to replace my garbage disposal.

Besides being very responsive, I found Edwin to be friendly and his prices were reasonable

Hazem K.

11/26/2019

He installed a faucet for nearly $200 plus. Three months later it is seriously leaking so we turned off the water and called him. He came and said their was no leak, and any issue was the faucet itself !! Don't think he bothered to turn the water was on. Called him repeatedly, left messages and even offered a little money to come fix it, even though it was brand new, from Costco, and was only installed three months ago. Very disappointed! (FYI- Just Downloaded Yelp. First Review)

Steve P.

4/30/2019

Called last Friday to set up a time to have someone come out to get a quote on running a gas line and do some drain work for a new washer dryer. Within 30 minutes of calling Edwin Rivera showed up at our home. He was neat in appearance and immediately listened to our needs and offered expert advise on completing project. The price was more than fair so we set today to have work started. Edwin and his assistant showed up on time as promised. The work area was kept neat and they caused little disruption while work was completed. I would highly recommend this company for any plumbing needs.

Sze C.

08/02/2018 12:00:00 SA

I worked with Edwin few time for my rental properties. He usually go out on same day or next day. His price is very reasonable. I'm glad I found him!

Mike B.

08/07/2020 12:00:00 SA

Just OUTSTANDING! We had an emergency stoppage (the line from the house out to the sewer had become clogged by tree roots, etc.) Warranted Plumbing Services was out to the house in less than and hour and quickly fixed the problem at a reasonable cost! Luis was very professional and thorough (and both technicians were following COVID-19 protocols). Can't say enough great things about this team!

Ryan S.

1/15/2020

Our water heater went out so I posted a message on yelp to see who could help. Posted the message at 7 pm and these guys replied by 7:05 pm. They came out the next morning at 9 am and gave us clear advice in a very non-pushy way. Gave us all the options and spent time discussing pros and cons. We opted to replace the unit given ours was nearing two decades of use. They immediately purchased the new unit and had it installed by noon. Fantastic. I figured that since they were already here we might as well tackle the ice maker that never worked. They took a look and quickly diagnosed the issue. By 4 pm they had replaced the pipe coming to the fridge, which involved three guys and lots of activity in a very small crawl space. I'll enjoy a hot shower and cold filtered water tonight thanks to this crew. Can't recommend them high enough and will definitely contact them again for any plumbing needs.

Meng-Wan C.

04/11/2019 12:00:00 SA

We contacted them earlier in the morning, and they arrived before noon to help us plumb the bathroom. They are prompt and helpful!

Ashlee B.

07/09/2019 12:00:00 SA

The tech Luis Chavez came to my rescue in great time. He was very friendly and professional. I'm very happy with his service. I will definitely call him for my next services. Thank you again Luis!

John F.

3/20/2020

I called Warranted Plumbing at 10AM. By 12:30PM they had supplied and installed a new kitchen faucet for us. Edwin did a great job. Very friendly, knowledgeable and professional. I highly recommend this company.

Gioconda C.

03/10/2020 12:00:00 SA

I would recommend Mr Edwin to do the job for you. He was accurate and professional to solve the problem with the drain from our house. I'm also pleased with the good Customer Service agent. The were fast to respond and good curtesy. THANK YOU!!!

Nicholas N.

05/06/2020 12:00:00 SA

Guys came in gave me a reasonable estimate which I accepted and they got to work. Super friendly, quick and straightforward. Will def be using again!

Ben S.

04/11/2019 12:00:00 SA

A great local business. Fair, honest, and professional. Edwin did a terrific job!!! thanks again.

Maria H.

3/23/2019

I contacted Warranted Plumbing Services, along with two others yesterday, to obtain a quote on fixing a running toilet. Warranted replied in less than 10 minutes. I also received a reply from one of the other plumbers 30 minutes later. Based on other Yelp reviews, I selected Warranted. I was scheduled the same day for an afternoon appointment (free estimate).

Edwin & his apprentice came out to inspect my toilet. Since it was raining, they took their shoes off prior to coming into my home. Both were very professional. Edwin inspected my toilet and informed me of the cause of the constant running. He quoted me a price for repair but also suggested I replace the toilet, as it is very old, and it would be more cost effective. I elected to replace the toilet rather than fixing the old one. Edwin stated he would locate a new toilet and phone with the price, prior to purchasing.

Edwin phoned this afternoon after having located a toilet that would fit under the vanity overhang. The price seemed reasonable, so I authorized him to purchase it. He returned with his apprentice to install the new toilet. In the process, I had him check the shut off valve and it also needed replacing as it, too, was old (I purchased a 30 year old condo with lots of original parts). Edwin replaced both the old toilet and shut off valve. They both left and I decided to clean up the bathroom a little. In doing so, I noticed the toilet was leaking. I phoned Edwin and he returned the same day to inspect the problem. Turns out the new toilet had a hairline fracture. This caused the toilet to leak every time it was flushed.

Edwin returned the newly installed toilet to the retailer and picked up another one, installing it once again. He checked for leaks in all the usual places including from the bowl area of this one piece toilet. No leaks were detected!

Overall, very professional. I would use Warranted Plumbing again in the future!

Lisa H.

2/18/2019

I I called this company after another plumber came out to fix a faucet in the shower that kept turning on by itself and said that it would cost $2000. when I contacted warranted plumbing, I told him the problem and they sent Edwin out and it took him a little more than an hour. he was very prompt,he updated me every step of the way, on his way here how far away, was very polite and thorough and I appreciated that warranted did the job for $260 and did an excellent job. I recommend them to anybody.

Thank you again

dave k.

1/19/2019

One of our water pipes was leaking from the attic. After looking around Yelp, I contacted Warranted Plumbing really late on Thursday night and had a message back from Luis at 6AM.

At noon, Edwin was at my house for a free estimate. He crawled through our attic space, found the leak, took videos/photos to show me, and then we talked through the repair. Edwin was smart, kind, and helpful (and not pushy)!

I asked about a few other delayed plumbing projects we had been sitting on for a while and Edwin gave me a price for the immediate repair and a price for a few of the projects batched together. I decided to go forward with all the projects at the estimated price Edwin gave me. He left to get some parts, came back within an hour or so with two other guys, and a few hours later they had finished all the projects.

Work and parts are covered with a warranty and the final price was what we had agreed on with the estimate. (The one thing I didn't get was a detailed/itemized pricing on the receipt/invoice...just a detailed writeup of the work covered and the total price. The pricing was very fair for the work done, but if you want a specific breakdown of pricing, be sure to ask.)

All in all, very happy and will use Warranted Plumbing next time I have a plumbing need!

Cristina T.

12/16/2018

They saved me!! Had a water heater go out in the middle
of the night-they showed up the next morning bright and early and had hot water going by the early afternoon. Great customer service and honest pricing. The rough estimate given over the phone in the middle of the night is what they gave me when all was said and done. Thank You Edwin and Luis!! Even better they are both local small business owners. I always look for local-they have a personal and honest business practice that these chain/corporate plumbing places lack.

Mel A.

11/11/2018 12:00:00 SA

5 stars! Thank you Edwin for coming out in a timely manner and offering us a quick and affordable repair for our shower, with great & informative explanations as well. We truly appreciate your service and will definitely be recommending your services to others. Highly recommend, thank you again!

Aileen A.

11/08/2018 12:00:00 SA

I had an issue with pipes hammering when we flush the toilet. Luis (technician) came and quickly fixed the problem by replacing and extending water valve. Happy with the outcome. I recommend this company 100%. Thank you!

Kristy H.

2/15/2020

Our water heater was leaking late at night. We called Warranted Plumbing the next morning, on a Saturday. They were very responsive. Edwin came out and was very kind, honest, and helpful. He advised us that it was only the water lines that needed replacing and gave us advice on fixing it ourselves to save us money. We would certainly call him again for any plumbing issues we have in the future.

Luke J.

8/30/2019

The warranted plumbing team was fantastic! They turned around our job so quickly and professionally that I wish they did more than just plumbing. I would hire them to do it all! We will definitely work with them in the future.

Paul W.

10/11/2018 12:00:00 SA

Made a request via Yelp phone app and received an email response within 10 mins. A phone call came shortly thereafter. Tech Edwin showed up after agreeing to look at my water heater problem and said he would provide an estimate. Edwin arrived within mins and explained everything needed to replace my water heater with price that I was comfortable with. During installation, a problem occurred with the new water heater. Edwin quickly got a replacement unit and installed it in a timely manner. Edwin was very professional and cleared and cleaned his work area when he was done. Great company and Edwin was great! Highly recommended!

Shinmin L.

1/22/2020

Today, I replaced my old gas water heater with this amazing team. I was looking for the company where the company owner works, not just sends the employee. This company fits it and visited on time and provided free estimate at good price. He worked kindly, quickly, perfectly, and honestly. If you need to replace your water heater, contact him ASAP.

Dolores N.

1/20/2020

My toilet valve was leaking. I called on a Sunday and they were out the next day which was a holiday. Edwin took time to explain the difference in parts between old and new and had the work done in 30 minutes. Quick and efficient. He even took his shoes off coming inside. I would recommend him to others.

Zac R.

01/04/2020 12:00:00 SA

We needed some toilets and faucets replaced and Luis did a fantastic job. He encountered some hitches with our set-up but took the time to get everything installed beautifully. The price was fair and he made sure everything was clean when he finished. I'll be using them again down the road when the need arises.

Carole S.

08/03/2018 12:00:00 SA

We have been using Edwin for several years. He always responds immediately and his prices are very fair. He has done new pipes throughout the house. Sewer draining outside. Several plumbing jobs and have found him to be very knowledgeable.

Thanks Edwin for everything.

Andrew J.

09/05/2019 12:00:00 SA

This is a plumbing service I would highly recommend. When I called I was greeted very professionally by member of their staff. I had explained the problem on the Yelp app and the response was almost immediate. They provided me with a same day appointment and estimate. They came over as scheduled and fixed my faucet when they came. The cost was very fair for the service.

Philly V.

11/30/2019

So glad that I went with Warranted Plumbing services . Luis is very honest and nice. He was very thorough and explained everything he was fixing. He gave me options and wasn't trying to rip me off like other companies i have dealt with. I am definitely calling them back for my future plumbing needs. Thanks Luis!!!

Michael L.

01/12/2019 12:00:00 SA

This morning our garbage disposal broke and was leaking water. We called Warranted Plumbing and they were great. Luis came out the same day and fixed it for a fair price. We will be using them again and highly recommend them.

Marcus S.

10/12/2018 12:00:00 SA

I had a drain assembly from my bathroom sink that needed to be replaced due to hard water corrosion. A project that I thought I could do myself turned out to be not the case. Luis gave me a very reasonable estimate and proceeded to work immediately after I agreed to the quote. After trying to attach the new drain assembly, he came across and issue with the sink where the drain hole was misaligned causing the drain assembly to be out of alignment with the j trap, but instead of trying to force and possibly break the pipes, he was extremely careful making the connection and even gave me some intelligent advice on monitoring the j-trap in the future. He also gave me an option to use the gasket that came with the assembly or use plumber's putty. I optioned the gasket, but after we found it it was leaking he took the gasket off and put in the plumber's putty instead and it worked like a charm. He went beyond the call of duty, spending extra time with the project and guaranteed his work. He was very courteous and did a great job making my sink looks and runs as good as new. Without hesitation, I will definitely use him again in the future.

Victoria s.

2/24/2019

What can I say, I find the best people on Yelp! My handyman noticed that I had a leak in the main pipe into my house, plus my shower plumbing is leaking. I requested a few quotes, and within an hour Edwin was at my house on a Sunday no less! He is the nicest man and had time to do the repairs at a reasonable price. Edwin stands out among the best. My house was built in 1976, and now everything seems to be falling apart, and the repairs get quite costly. The only solace when paying the money for repairs is when you are lucky enough to encounter someone like Edwin. As long as the company is in business, I will have a plumbing company to rely on.

Katharine H.

7/26/2019

Hands down the best customer service I've had as far as any home repair services. I needed 5 outside faucets replaced and had a few requests as well. Edwin went above and beyond to make sure I was happy with the service. Also, he was 10 minutes early with both the estimate and the service. Will use this company for any plumbing needs.

Catalina M.

4/22/2019

This was by far the easiest service I had ever received. Our house's bathrooms and bathtubs were clogged, Warranted Plumbing answered our quote request fast, and he was able to come give us a free price estimate the next day. He did a very thorough review of the pipes and was able to pinpoint and fix the issue within a day. He was very professional, knowledgeable, and precise with his work. I know that if I have an issue with my plumbing or sewer, I can call them. Even my dad was impressed by how fast everything was done.

Eve T.

07/11/2019 12:00:00 SA

Excellent service from call to visit. Although they said earliest availability for a non-urgent visit was the following day, one of their techs, Luis, gave me a call to follow-up along with offering to stop by in 20-30 minutes as he was already in the area. Couldn't be happier with their expertise and visit. Honest and helpful!

Maria D.

10/05/2019 12:00:00 SA

Very responsive and prompt service. Edwin was exceptional and very professional. He takes pride in his work and would definitely hire them again! I am a happy customer!

Shaleena K.

12/18/2018

I had a leaky garbage disposal but thanks to Edwin, I now have a new unit that's working great. Edwin was extremely professional and got the job done fast. Also, the price was reasonable. I highly recommend this company for your plumbing needs!

Craig H.

4/21/2019

Called and spoke with Edwin. I was given an in person estimate and a price I deemed fair. Jose was at my home right on time and promptly got to work. Jose and assistant were both professional, friendly and efficient. I would call them first the next time I have a plumbing problem.

Corey L.

4/19/2019

Excellent service! Clean, efficient, professional, and reasonable prices. Juan was great.

Vince B.

4/13/2019

Edwin replaced my garbage disposal. He was on time and very professional. I would recommend him highly.

Lisa B.

4/13/2019

My dear husband tried to fix a problem with our water filter system under the kitchen sink. I called and Juan came out yesterday to look at it and said he would be back today, which he did on time. The work was puzzling (dear husband's fix it job gone awry), but he stuck with it, explained everything and was very considerate with making sure it was fixed with no leaks. I was very pleased with his service and will always ask for him whenever we have plumbing needs (and ask my husband to stick to irrigation outside...since he's a landscape contractor).

Celi P.

3/25/2019

Edwin Rivera gave us an excellent service. I requested a quote and on the same day they fixed my clogged drain. Thank you!

Ricky L.

3/13/2019

I submitted a request for a quote at about 6pm Tuesday night, 8am Wednesday morning Luis showed up to my house at 8 on the dot which is usually never the case, usually a 3 hour window. Luis gave me the quote to fix my clogged shower drain, and within 45 mins, drain was working perfect and he also cleaned the soap scum around the base of the tub from the standing water before the drain was fixed. Excellent service, highly recommend, Extremely respectful and quick to respond and repair.

Dongqing T.

10/07/2018 12:00:00 SA

Luis is the best!! My kitchen sink is stop worked this Sunday and I couldn't believe how Lucky I was to reach Luis on first call and he was friendly and come to my house within 2 hrs to help me to solve this problem. He is really professional. Thank you , Luis!!!

Masood R.

02/06/2019 12:00:00 SA

Edwin stoped by in 40 min from the time that I called the company. He did a quick, clean, and professional job. Nice communication and customer service. They replaced the hot water shut off valve for my sink and dishwasher. They tested everything before leaving. Fair price. I highly recommend them.

Barb S.

6/22/2019

Wonderful, friendly service on the phone and in person; they responded quickly to my phone calls. I chose them over another service because of this. Edwin was great! I'll definitely use them in the future and will recommend them to others.

Michelle B.

12/12/2018 12:00:00 SA

I contacted this company via Yelp this morning to take care of a leak under a master bedroom sink. They contacted me right away. Then set up an appointment for today at 10:30. Edwin was the technician who came promptly, took off his shoes before coming in, evaluated the problem, gave me an estimate, had the parts on the truck, and we were all fixed up in less than an hour! They price by the job, rather than by parts and actual labor costs (I prefer the latter). The price was more than I'd pay my usual plumber (who wasn't available), but less than other companies would charge. Edwin was very knowledgeable, polite, and did great work. I asked him to give me an estimate to replace two toilets, received a reasonable price and hope to be able to do that with Edwin in the near future.

Larry J.

11/05/2018 12:00:00 SA

I can home from work only to find my water heater leaking excessive water under my house. I saw all the positive reviews on Yelp about Warranted so I decided to give you guys a call. I spoke with Edwin and explained to him that my water heater was on the fringe he said Luis, the owner, wouldand give me a call. Luis called and said he'll come out at 7 a.m. to look at the hot water heater. Luis came by, stopped the water. He had a prior appointment in Morgan Hill but he had Edwin and Juan work on replacing my water heater. All 3 are very professional and the did an excellent job. I am very pleased with the results!

Julia G.

3/26/2019

Needed help for a backup sewer & they gave me a quote right away. They were at my door within 30 mins and got the job done in less than an hour. Came back the next morning and put in an easy access clean out for any future problems. I thought that job was going to take a while but they were done in about 30 mins. Edwin the service tech was on time and explained everything so I knew what would be done. He was great and very courteous. Thank you Edwin for your great service!

Dennis O.

06/07/2019 12:00:00 SA

I am truly happy I found warranted plumbing after having some issues with a terrible plumber a real hack I called warranted and Luis and Jose came out within a couple hours all issues were solved very knowledgeable and take great pride in there work as far as I am concerned they will be getting all my future business thanks guys for the great job

P B.

02/08/2019 12:00:00 SA

My kitchen sink was completely clogged, it was taking a good 20-40 minutes just to drain the water out. I tried calling around but the other plumbers I had called were too busy and couldn't get to me. I called Warranted Plumbing Services and they sent out their tech Luis within 40 minutes! He was extremely polite at the door and even took his shoes off before entering our home. This seemed like a deep clog as I tried to unclog it myself with no luck with a 25 foot snake and he manage'd to unclog it very quickly and we were able to confirm water was running again. Thanks Luis for being so polite and getting my sink repaired in such a timely manner!

Alexandra R.

02/05/2019 12:00:00 SA

Incredibly fast and responsive service, great prices, and quality work! Edwin came out quickly and on time to give us a quote for our leaking shower drain. He explained the repairs needed and price in a thorough and easily understandable way. He did the work quickly and efficiently and was incredibly respectful of the fact that my fiancé works from home and needs as much quiet as possible to do his job. I would highly recommend this company to anyone!!!

Peter S.

12/18/2018

I submitted a request for faucet replacement and I got response back very quickly just within a few minutes. They stopped by my house for a free estimate within a couple of hours on the same day. They came back to replace the faucets and did a very good work. I strongly recommend their services.

Jim W.

05/03/2018 12:00:00 SA

Edwin was great. He offered to come by my rental with a broken water heater problem; for a free quote to do the job. Very cordial individual. Got the job done in several hours.

Steve R.

2/14/2018

I have known Luis Chavez for several years. I have found him to be 100% reliable and honest. He worked for a well known plumbing company in Walnut Creek for years and just recently obtained his license and started his own business. I have recommended Luis to several of my friends over the years. They have all told me how pleased they were for my recommendation. Recently he has changed my garbage disposal. Called him in the morning and by noon the job was completed. He has saved myself and neighbors money. This guy is the real deal. His word is his bond.