Ryan I.
02/03/2021 12:00:00 SA
Bruce and crew came to look at repair a cracked drain line in the bathroom. Bruce said he couldn't repair the crack based on it's location and that damage could be done to the main line as it is 60 years old. He contacted his buddy Rick at Matrix Plumbing to come out and put a camera down the main line to have a look. I looked on as they did this. Interesting thing that I found out a day later was that Rick looked at a plumbing issue at my brother's house. The initial response since his camera was BROKEN was to bust open their walls to find out what was going on. Glad my brother called for a second opinion since his problem was solved by snaking the line.
Back to my problem.. .Bruce and now Matrix Plumbing said they needed to trench inside my house, from one end to the other and replace the main line based on what they saw on the camera that suddenly worked. In an earlier conversation, Bruce said that you'd never want to trench your house and gave me several reasons why. But all of the sudden, trenching needed to be done immediately. Bruce said the line couldn't be sleeved or washed/cleaned out because it was too brittle and could crumble if we went that route. Bruce and Matrix Plumbing said that this would take approximately two weeks and that my floors would be ripped up and drywall removed. After an insane estimate of approximately $30,000 from Bruce, we obviously got a second and third opinion. Both of those companies allowed me to watch as they put the camera down the line. First off, what I saw on their cameras (which turned out to be a very good thing) looked nothing like what I saw from Rick's camera.
BOTH COMPANIES SAID I HAD NO ISSUES OR DAMAGE TO MY MAIN LINE! Yes, it is a 60 year old cast iron pipe. Both companies provided us with guidance to be proactive and preventative with the old aged pipe and it was nothing remotely close to $30,000!
Do your research and get several quotes when thinking about getting work done by Robertson plumbing.