My landlord was required to make all the electrical plugs in my home GFCI and requested that I call around and get quotes. I had called a few other electricians; had (2) come out to our home and unfortunately, the estimate was extremely higher than what we expected it would be. So a few days pass and I am getting nervous, because this had a time crunch. I began typing electricians in the Google search bar and I searched by zip code and Rick Brown Electrical Contractor came up. I called a few others before I called him, but I had nothing to lose, so I called. He was actually on his way out of town as we were speaking, but I asked if I could please ask him a few questions, and he listened to my concerns, asked me to email him and told me that upon his return he would contact me.
I can't explain to you the comfort that I felt just speaking to him on the phone. There was something about him that made me trust him instantly. As women we are sometimes on guard when we need to call a plumber, an electrician, or any service that requires work to be completed and we are unsure of the appropriate pricing and guidelines. But Rick was very clear and explained in clear detail the difference in cost, price and what our choices were in making the plugs GFCI. I was on the phone with him for about maybe 5 - 10 minutes and I was already sure that he was my first choice and I would be sure my landlord knew that as well.
He was so professional and not only did I trust him, I also was comforted because I already knew before he even was hired that everything would be fine and the work would be completed on time and the price would be fair.
He came out the next week to do the work and he had one other assistant named Tyler, whom was also very nice and knew his profession also. I am telling you we laughed, talked, he told me stories, I felt like I had known this man for years. He was very pleasant, but still professional; he explained everything that he did, why and what the purpose was; which is so very important. Because so many times people come and due work for you and they never explain to you what they are doing and why they are doing it. But with Rick, you will know exactly why. He is so wonderful and I just felt at ease with him there. I also knew that if I would have had to leave him in my home that too, would have been fine.
BOTTOM LINE: Top notch customer service, top notch understanding of his line of work and more importantly so professional and does an awesome job. So my advice is if you need an electrician please call this man and I promise that you will not be disappointed. HE is the BEST!!!!!!!!!!!!!!!!!!!
My name is Sonja and I can be reached at
[email protected] if you would like to ask me any question about this review.
Thanks.