Dan started out okay as the electrical panel and EV charger passed city inspection, but it was the additional work inside the home were he fell fall short and I've began to see recurring issues with his customer service. At first with the city inspections, he asked me to set-up the appointments, I called the City of Anaheim and they informed me that the contractor normally does this, but I didn't mind as I found a quick way to do it myself through their online system. Then when Dan installed some recessed lighting in our family room, he did so hurriedly and didn't cover our furniture which left a lot of debris from his work. I am used to contractors being more careful. I didn't make this a big issue since the debris mainly fell on my TV furniture and the rest we easily vacuumed. However, again I noticed this type of hurriedness in completing work when I contracted him to install chandelier lighting for my dining room. Dan claimed he could not screw in a light bulb because he didn't want to shatter it (fair enough), but when I got home that night I was easily able to screw it in myself even if it took some careful maneuvering, seems like an electrician should have been able to do this. The issues again mounted with the LED dimmers (which Dan himself recommended) he installed and a ceiling fan my baby's room. The LED dimmer did not work properly, so he came back and switched out with a basic dimmer (not LED) and said it was a fan compatibility issue. I paid for LED dimmers because I wanted to save on energy, so I wasn't thrilled that I would have to use regular light bulbs, when the ceiling fan was supposed to be LED compatible.
By this point, the small but numerous issues were getting to be quite annoying. There were 2 other bedrooms were Dan installed the LED dimmers and they both had issues. In one of the guest rooms, the light would stay on (even when it was off) when the ceiling fan was turned on. In the other room, only the light would work and if you turned on the ceiling fan, the ceiling fan and light would stop working and dimmer would spiral into a clicking mode (which clearly indicated something was wrong). LINK HERE: drive.google.com/file/d/…
I made Dan aware of the issue and instead of apologizing for the repeated issues, Dan instead wanted to charge additional money for the visit to come fix it. This is what showed Dan's true colors. I had put up with his hurried work and numerous issues, and this after I had paid the guy over $6,500 in electrical work. Yet, Dan had the audacity to want to charge me additional money for the mediocre job he had done. Dan again blamed fan compatibility instead and claimed it was not due to his work. Well Dan, you easily lost a client who gave you thousands of dollars in business. At this point I told Dan I would find someone else to help me. Dan tried to apologize, but it was too late, I don't want that type of person in my home ever again.
Also, the problem wasn't the fans. My brother-in-law who is a general contractor with electrical experience visited this weekend from out of state, and he quickly pointed out that it was a LIGHT BULB issue for the baby's room and the guest room where the light stayed on when the fan was on. Sure enough, we bought some different higher quality light bulbs and it fixed the problem even with the LED dimmers (which Dan changed out with a regular dimmer because he said the fan wasn't compatible with the LED dimmer he originally installed). For the other room with the spiral clicking in the LED dimmer, my brother-in-law determined it was a bad dimmer, went to Home Depot, switched it out, and again problem fixed. You would think that a licensed electrician would pick up on these minor issues and address them easily, but not when you're in a hurry and trying to just take money from your client and move on to the next as quickly as possible.
The moral of the story from my experience, is that Dan just goes in, does a hurried job and will not come back to you once you've paid him if issues come up. Disappointed in his customer service and will not hire him again or recommend him to anyone I know. I would have rated him a 1 star had it not been for the fact that the electrical panel and EV charger passed city inspection.